Explore numerous human resources job opportunities in 2481 Human Resources jobs in Selangor
HEAD OF CUSTOMER SERVICE
Posted today
Job Viewed
Job Description
Lead, mentor, and develop a team of service engineers, technical advisors, and support staff.
Foster a culture of collaboration, continuous learning, and high performance.
Oversee and manage all service activities, including maintenance, repairs, and technical support for maritime cranes and components.
Ensure prompt and efficient handling of customer inquiries, complaints, and service requests.
Build and maintain strong relationships with customers, acting as the primary escalation point for major issues.
Understand customer needs and provide tailored solutions to enhance satisfaction and loyalty.
Develop and implement customer service strategies aligned with Liebherr's goals and values.
Monitor service performance metrics and identify areas for improvement.
Drive service-related revenue streams, including maintenance contracts, spare parts sales, and technical training programs.
Manage the department's budget, ensuring cost-effective use of resources.
Plan and allocate resources to meet customer demand and operational goals.
Prepare regular reports on service performance, customer feedback, and operational challenges.
Use data-driven insights to optimize processes and enhance service delivery.
Safety and Environment Accountabilities: Ensure that all the company safety and environmental procedures are implemented and followed. Ensure all environmental incidents are reported to your immediate superior. Ensure you use the correct safety equipment as required for all relevant jobs. Report all safety incidents to your immediate superior or the Safety Officers. Keep the workplace in a clean and tidy condition and ensure all waste is disposed of properly.
Job RequirementsTertiary education in Bachelor of Engineering or supplemented with any other specialized qualification/experience in the relevant field.
Minimum 10 years of working experience in a related field or experience at the top management level.
Good command of both spoken and written English.
Strategic planning and leadership. Lead all customer-facing teams to develop and deliver high-quality customer-focused sites, products, and services, ensuring expectations are clearly outlined to drive forward and manage performance.
Product knowledge.
Innovation in customer service engagement.
Added advantage if staff training completion rate, employee engagement/retention rate in the service team, and zero major safety incidents attributable to the service team.
About the CompanyLIEBHERR APPLIANCES KLUANG SDN BHD, a wholly owned unit of Liebherr Group with its headquarters in Germany and the group’s designated global manufacturing hub for its commercial appliances, operates a state-of-art manufacturing plant in Kluang, Johor since year 2007.
Perks and BenefitsMedical Miscellaneous allowance Dental Group Insurance (GHS & Term Life), Medical (Family)
#J-18808-LjbffrHead of Customer Service Center & Process Excellence, SEA
Posted 1 day ago
Job Viewed
Job Description
Head of Customer Service Center & Process Excellence, SEA
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Who You Are
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.
About The Job
We are seeking an experienced leader to oversee and drive the customer service operations and process excellence initiatives across Southeast Asia. The role is responsible for delivering exceptional customer experience, optimizing service processes, and leading regional teams to achieve operational excellence and customer satisfaction.
Job Description
Strategic & Operational Leadership
- Elaborate the annual CSC action plan, setting key priorities aligned with the local Sales Strategy and business targets.
- Lead the Customer Service team with clear direction, ensuring performance is aligned with company goals and the defined plan.
- Develop, motivate, and coach direct reports to strengthen competencies and secure succession planning.
Order Management & Execution
- Oversee the end-to-end order fulfilment process, from entry to delivery, ensuring accuracy, timeliness, and adherence to customer contract requirements.
- Monitor and follow up on backlog and invoicing to ensure timely revenue recognition and customer satisfaction.
- Coordinate order logistics with Alfa Laval factories to align with contractual delivery terms.
- Champion a customer-centric mindset and ensure consistent high-quality service delivery.
- Act as the main point of escalation for complex service issues or key accounts and drive the customer claims management process
- Coordinate closely with Sales, Finance, Supply Chain, and other departments to ensure a seamless customer experience.
Finance & credit risk Management
- Execute the credit control as instructed by Finance through the Customer Support team.
- Coordinate with the Finance team for backlog follow-up, and resolution of credit or payment issues.
Process Excellence & Continuous Improvement
- Identify and implement process improvements to increase efficiency and reduce operational friction.
- Drive digital transformation and service innovation in collaboration with internal and global stakeholders.
- Apply Lean Six Sigma methodology to support structured, data-driven improvements.
Governance & Compliance
- Ensure full compliance with export control, internal controls, policies, and regulatory requirements.
- Prepare for and support audits and risk assessments as needed.
What You Know
- Bachelor’s degree in Business, Operations, or related field.
- 10-15 years of experience in regional customer service operations, including at least 5 years in a leadership role managing a diverse team.
- Proven track record in managing regional teams within a multinational environment is preferred.
- Proven track record in process improvement (Lean, Six Sigma preferred) and transformation initiatives.
- Strong leadership, analytical, and stakeholder management skills.
What’s In It For You
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.
We care about diversity, inclusion and equity in our recruitment processes.
#J-18808-LjbffrHead of HR
Posted 3 days ago
Job Viewed
Job Description
The Head of HR will lead the full spectrum of people and culture strategy and operations for the firm. This role is accountable for building a high-performance, future-ready workforce and fostering a culture that aligns with the firm’s mission. The incumbent will partner with the local leadership team and Regional HR team to shape talent strategies, drive employee engagement, ensure organisational agility, and maintain compliance with local labour laws and regulatory standards.
This role will act as a trusted partner to senior leaders, ensuring people strategies are data driven, forward looking and aligned with regional frameworks while catering for local market needs.
The Head of HR will oversee the delivery of functional OKRs for HR team, and partner with the regional team and local leadership to drive and execute key people initiatives. The role will also support the Board of Directors on people related matters.
Key Responsibilities- Strategic Leadership
- Define and execute the HR strategy, ensuring alignment with business OKRs and regional priorities.
- Act as a trusted advisor to the CEO and Executive Committee on all HR matters, including workforce planning, succession, and culture building.
- Champion diversity, equity, and inclusion, ensuring representation and belonging across the organisations
- Culture & Employee Engagement
- Drive initiatives that promote positive and high performing culture.
- Lead employee engagement programs, ensuring actionable outcomes from employee engagement surveys.
- Talent & Capability Development
- Partner with the regional team to design and implement talent programs that build future capabilities
- Oversee learning and development initiatives, ensuring they are aligned with business priorities and employee needs.
- Succession & Workforce Planning
- Aligning talent supply with business demand via strategic and capability planning
- Ensure strong leadership and specialist talent pipelines through proactive identification and development of high potential employees
- Implement proactive workforce planning to ensure the right skills are in place to meet future challenges
- Operational Excellence, Employee Relations & Compliance
- Oversee HR operations, policies and processes to ensure efficiency, accuracy and exceptional employee experience.
- Monitor and deliver functional HR KPIs, ensuring timely reporting and continuous improvement.
- Ensure HR practices are fully compliant with local labour laws and regulatory requirements
- Manage complex employee relations matters with professionalism, fairness and alignment to company values.
- Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certifications (e.g., SHRM-SCP, CIPD) preferred.
- Minimum 15 years of progressive HR leadership experience, with at least 5 years in a senior HR leadership role in fintech, financial services or a high-growth technology-driven environment.
- Proven track record in building HR strategies that enable business transformation and scaling.
- Strong understanding of Malaysian labour laws, banking regulations, and digital workforce trends.
- Demonstrated ability to operate in a highly regulated and fast-paced environment.
- Strategic thinker and has strong business acumen
- Excellent stakeholder influence, communication and relationship management skills
- Proven ability to thrive in a result-driven environment and male sound HR decisions based on data driven insights.
- Seniority level : Director
- Employment type : Full-time
- Job function : Human Resources
- Industries : Financial Services, Investment Banking, and Banking
Service Reliability Engineer ( Multiple locations)
Posted 3 days ago
Job Viewed
Job Description
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Service Reliability Engineer in Singapore, Philippines, Vietnam, India, or Malaysia .
As a Service Reliability Engineer, your primary mission is to ensure the stability, performance, and scalability of the company's systems and services. You will serve as the highest level of technical escalation within the support team, working closely with product, tech, and data teams to resolve complex issues. Your role will involve providing technical support, troubleshooting, resolving system issues, and contributing to continuous improvement efforts. You will help ensure minimal downtime, a seamless customer experience, and drive innovation across the organization.
Accountabilities:
- Serve as the highest level of technical escalation for complex technical issues that cannot be resolved by frontline support
- Collaborate with product, tech, and data teams to reproduce and resolve issues effectively
- Provide technical support via channels like Zendesk, JIRA, and phone to both internal stakeholders and external clients
- Troubleshoot and resolve issues in cloud infrastructure, servers, and databases, ensuring consistent service availability
- Update internal systems and knowledge bases, contributing to improved self-service and support workflows
- Develop and deploy code fixes to enhance system functionality and address technical issues
- Maintain high standards of service reliability and performance across all systems
- A strong academic foundation, ideally from reputable universities
- At least 5 years of experience as a Software Engineer with a proven track record of resolving complex system issues
- Familiarity with JavaScript tech stack (Node, NestJS, React, Vue) and experience working with MongoDB, PostgreSQL, and MySQL
- Expertise in working with cloud platforms such as AWS and proficiency in Bitbucket and GitHub (CI/CD processes)
- Strong analytical skills and attention to detail with the ability to diagnose and solve complex technical problems
- Experience in providing customer-facing technical support and exhibiting customer attentiveness
- Proficiency in reading logs, especially using tools like Splunk, and an understanding of load testing tools
- A collaborative mindset, with the ability to work effectively in cross-functional teams and drive outcomes in a fast-paced environment
- Flexible remote/hybrid work arrangements
- Competitive salary and performance bonuses
- Generous paid time off and holidays
- Health and wellness benefits
- Professional development opportunities
- Employee stock options and profit-sharing
- Access to an inclusive and diverse work culture with a focus on work-life balance
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Jobgether by 2x
Get notified about new Reliability Engineer jobs in Malaysia .
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#J-18808-LjbffrService Reliability Engineer ( Multiple locations)
Posted 3 days ago
Job Viewed
Job Description
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Service Reliability Engineer in Singapore, Philippines, Vietnam, India, or Malaysia .
As a Service Reliability Engineer, your primary mission is to ensure the stability, performance, and scalability of the company's systems and services. You will serve as the highest level of technical escalation within the support team, working closely with product, tech, and data teams to resolve complex issues. Your role will involve providing technical support, troubleshooting, resolving system issues, and contributing to continuous improvement efforts. You will help ensure minimal downtime, a seamless customer experience, and drive innovation across the organization.
Accountabilities:
- Serve as the highest level of technical escalation for complex technical issues that cannot be resolved by frontline support
- Collaborate with product, tech, and data teams to reproduce and resolve issues effectively
- Provide technical support via channels like Zendesk, JIRA, and phone to both internal stakeholders and external clients
- Troubleshoot and resolve issues in cloud infrastructure, servers, and databases, ensuring consistent service availability
- Update internal systems and knowledge bases, contributing to improved self-service and support workflows
- Develop and deploy code fixes to enhance system functionality and address technical issues
- Maintain high standards of service reliability and performance across all systems
- A strong academic foundation, ideally from reputable universities
- At least 5 years of experience as a Software Engineer with a proven track record of resolving complex system issues
- Familiarity with JavaScript tech stack (Node, NestJS, React, Vue) and experience working with MongoDB, PostgreSQL, and MySQL
- Expertise in working with cloud platforms such as AWS and proficiency in Bitbucket and GitHub (CI/CD processes)
- Strong analytical skills and attention to detail with the ability to diagnose and solve complex technical problems
- Experience in providing customer-facing technical support and exhibiting customer attentiveness
- Proficiency in reading logs, especially using tools like Splunk, and an understanding of load testing tools
- A collaborative mindset, with the ability to work effectively in cross-functional teams and drive outcomes in a fast-paced environment
- Flexible remote/hybrid work arrangements
- Competitive salary and performance bonuses
- Generous paid time off and holidays
- Health and wellness benefits
- Professional development opportunities
- Employee stock options and profit-sharing
- Access to an inclusive and diverse work culture with a focus on work-life balance
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Jobgether by 2x
Get notified about new Reliability Engineer jobs in Malaysia .
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Mechanical Commissioning Engineer (Site Based) Senior Component Engineer - Mechanical (Based in Malaysia) Senior Site Reliability / Gitops EngineerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrService Reliability Engineer ( Multiple locations)
Posted 3 days ago
Job Viewed
Job Description
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Service Reliability Engineer in Singapore, Philippines, Vietnam, India, or Malaysia .
As a Service Reliability Engineer, your primary mission is to ensure the stability, performance, and scalability of the company's systems and services. You will serve as the highest level of technical escalation within the support team, working closely with product, tech, and data teams to resolve complex issues. Your role will involve providing technical support, troubleshooting, resolving system issues, and contributing to continuous improvement efforts. You will help ensure minimal downtime, a seamless customer experience, and drive innovation across the organization.
Accountabilities:
- Serve as the highest level of technical escalation for complex technical issues that cannot be resolved by frontline support
- Collaborate with product, tech, and data teams to reproduce and resolve issues effectively
- Provide technical support via channels like Zendesk, JIRA, and phone to both internal stakeholders and external clients
- Troubleshoot and resolve issues in cloud infrastructure, servers, and databases, ensuring consistent service availability
- Update internal systems and knowledge bases, contributing to improved self-service and support workflows
- Develop and deploy code fixes to enhance system functionality and address technical issues
- Maintain high standards of service reliability and performance across all systems
- A strong academic foundation, ideally from reputable universities
- At least 5 years of experience as a Software Engineer with a proven track record of resolving complex system issues
- Familiarity with JavaScript tech stack (Node, NestJS, React, Vue) and experience working with MongoDB, PostgreSQL, and MySQL
- Expertise in working with cloud platforms such as AWS and proficiency in Bitbucket and GitHub (CI/CD processes)
- Strong analytical skills and attention to detail with the ability to diagnose and solve complex technical problems
- Experience in providing customer-facing technical support and exhibiting customer attentiveness
- Proficiency in reading logs, especially using tools like Splunk, and an understanding of load testing tools
- A collaborative mindset, with the ability to work effectively in cross-functional teams and drive outcomes in a fast-paced environment
- Flexible remote/hybrid work arrangements
- Competitive salary and performance bonuses
- Generous paid time off and holidays
- Health and wellness benefits
- Professional development opportunities
- Employee stock options and profit-sharing
- Access to an inclusive and diverse work culture with a focus on work-life balance
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Jobgether by 2x
Get notified about new Reliability Engineer jobs in Malaysia .
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Mechanical Commissioning Engineer (Site Based) Senior Component Engineer - Mechanical (Based in Malaysia) Senior Site Reliability / Gitops EngineerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrService Reliability Engineer ( Multiple locations)
Posted 3 days ago
Job Viewed
Job Description
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Service Reliability Engineer in Singapore, Philippines, Vietnam, India, or Malaysia .
As a Service Reliability Engineer, your primary mission is to ensure the stability, performance, and scalability of the company's systems and services. You will serve as the highest level of technical escalation within the support team, working closely with product, tech, and data teams to resolve complex issues. Your role will involve providing technical support, troubleshooting, resolving system issues, and contributing to continuous improvement efforts. You will help ensure minimal downtime, a seamless customer experience, and drive innovation across the organization.
Accountabilities:
- Serve as the highest level of technical escalation for complex technical issues that cannot be resolved by frontline support
- Collaborate with product, tech, and data teams to reproduce and resolve issues effectively
- Provide technical support via channels like Zendesk, JIRA, and phone to both internal stakeholders and external clients
- Troubleshoot and resolve issues in cloud infrastructure, servers, and databases, ensuring consistent service availability
- Update internal systems and knowledge bases, contributing to improved self-service and support workflows
- Develop and deploy code fixes to enhance system functionality and address technical issues
- Maintain high standards of service reliability and performance across all systems
- A strong academic foundation, ideally from reputable universities
- At least 5 years of experience as a Software Engineer with a proven track record of resolving complex system issues
- Familiarity with JavaScript tech stack (Node, NestJS, React, Vue) and experience working with MongoDB, PostgreSQL, and MySQL
- Expertise in working with cloud platforms such as AWS and proficiency in Bitbucket and GitHub (CI/CD processes)
- Strong analytical skills and attention to detail with the ability to diagnose and solve complex technical problems
- Experience in providing customer-facing technical support and exhibiting customer attentiveness
- Proficiency in reading logs, especially using tools like Splunk, and an understanding of load testing tools
- A collaborative mindset, with the ability to work effectively in cross-functional teams and drive outcomes in a fast-paced environment
- Flexible remote/hybrid work arrangements
- Competitive salary and performance bonuses
- Generous paid time off and holidays
- Health and wellness benefits
- Professional development opportunities
- Employee stock options and profit-sharing
- Access to an inclusive and diverse work culture with a focus on work-life balance
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Jobgether by 2x
Get notified about new Reliability Engineer jobs in Malaysia .
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Mechanical Commissioning Engineer (Site Based) Senior Component Engineer - Mechanical (Based in Malaysia) Senior Site Reliability / Gitops EngineerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Human resources Jobs in Selangor !
Service Reliability Engineer ( Multiple locations)
Posted 3 days ago
Job Viewed
Job Description
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Service Reliability Engineer in Singapore, Philippines, Vietnam, India, or Malaysia .
As a Service Reliability Engineer, your primary mission is to ensure the stability, performance, and scalability of the company's systems and services. You will serve as the highest level of technical escalation within the support team, working closely with product, tech, and data teams to resolve complex issues. Your role will involve providing technical support, troubleshooting, resolving system issues, and contributing to continuous improvement efforts. You will help ensure minimal downtime, a seamless customer experience, and drive innovation across the organization.
Accountabilities:
- Serve as the highest level of technical escalation for complex technical issues that cannot be resolved by frontline support
- Collaborate with product, tech, and data teams to reproduce and resolve issues effectively
- Provide technical support via channels like Zendesk, JIRA, and phone to both internal stakeholders and external clients
- Troubleshoot and resolve issues in cloud infrastructure, servers, and databases, ensuring consistent service availability
- Update internal systems and knowledge bases, contributing to improved self-service and support workflows
- Develop and deploy code fixes to enhance system functionality and address technical issues
- Maintain high standards of service reliability and performance across all systems
- A strong academic foundation, ideally from reputable universities
- At least 5 years of experience as a Software Engineer with a proven track record of resolving complex system issues
- Familiarity with JavaScript tech stack (Node, NestJS, React, Vue) and experience working with MongoDB, PostgreSQL, and MySQL
- Expertise in working with cloud platforms such as AWS and proficiency in Bitbucket and GitHub (CI/CD processes)
- Strong analytical skills and attention to detail with the ability to diagnose and solve complex technical problems
- Experience in providing customer-facing technical support and exhibiting customer attentiveness
- Proficiency in reading logs, especially using tools like Splunk, and an understanding of load testing tools
- A collaborative mindset, with the ability to work effectively in cross-functional teams and drive outcomes in a fast-paced environment
- Flexible remote/hybrid work arrangements
- Competitive salary and performance bonuses
- Generous paid time off and holidays
- Health and wellness benefits
- Professional development opportunities
- Employee stock options and profit-sharing
- Access to an inclusive and diverse work culture with a focus on work-life balance
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Jobgether by 2x
Get notified about new Reliability Engineer jobs in Malaysia .
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Mechanical Commissioning Engineer (Site Based) Senior Component Engineer - Mechanical (Based in Malaysia) Senior Site Reliability / Gitops EngineerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrService Reliability Engineer ( Multiple locations)
Posted 3 days ago
Job Viewed
Job Description
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Service Reliability Engineer in Singapore, Philippines, Vietnam, India, or Malaysia .
As a Service Reliability Engineer, your primary mission is to ensure the stability, performance, and scalability of the company's systems and services. You will serve as the highest level of technical escalation within the support team, working closely with product, tech, and data teams to resolve complex issues. Your role will involve providing technical support, troubleshooting, resolving system issues, and contributing to continuous improvement efforts. You will help ensure minimal downtime, a seamless customer experience, and drive innovation across the organization.
Accountabilities:
- Serve as the highest level of technical escalation for complex technical issues that cannot be resolved by frontline support
- Collaborate with product, tech, and data teams to reproduce and resolve issues effectively
- Provide technical support via channels like Zendesk, JIRA, and phone to both internal stakeholders and external clients
- Troubleshoot and resolve issues in cloud infrastructure, servers, and databases, ensuring consistent service availability
- Update internal systems and knowledge bases, contributing to improved self-service and support workflows
- Develop and deploy code fixes to enhance system functionality and address technical issues
- Maintain high standards of service reliability and performance across all systems
- A strong academic foundation, ideally from reputable universities
- At least 5 years of experience as a Software Engineer with a proven track record of resolving complex system issues
- Familiarity with JavaScript tech stack (Node, NestJS, React, Vue) and experience working with MongoDB, PostgreSQL, and MySQL
- Expertise in working with cloud platforms such as AWS and proficiency in Bitbucket and GitHub (CI/CD processes)
- Strong analytical skills and attention to detail with the ability to diagnose and solve complex technical problems
- Experience in providing customer-facing technical support and exhibiting customer attentiveness
- Proficiency in reading logs, especially using tools like Splunk, and an understanding of load testing tools
- A collaborative mindset, with the ability to work effectively in cross-functional teams and drive outcomes in a fast-paced environment
- Flexible remote/hybrid work arrangements
- Competitive salary and performance bonuses
- Generous paid time off and holidays
- Health and wellness benefits
- Professional development opportunities
- Employee stock options and profit-sharing
- Access to an inclusive and diverse work culture with a focus on work-life balance
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Jobgether by 2x
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#J-18808-LjbffrService Reliability Engineer ( Multiple locations)
Posted 3 days ago
Job Viewed
Job Description
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Service Reliability Engineer in Singapore, Philippines, Vietnam, India, or Malaysia .
As a Service Reliability Engineer, your primary mission is to ensure the stability, performance, and scalability of the company's systems and services. You will serve as the highest level of technical escalation within the support team, working closely with product, tech, and data teams to resolve complex issues. Your role will involve providing technical support, troubleshooting, resolving system issues, and contributing to continuous improvement efforts. You will help ensure minimal downtime, a seamless customer experience, and drive innovation across the organization.
Accountabilities:
- Serve as the highest level of technical escalation for complex technical issues that cannot be resolved by frontline support
- Collaborate with product, tech, and data teams to reproduce and resolve issues effectively
- Provide technical support via channels like Zendesk, JIRA, and phone to both internal stakeholders and external clients
- Troubleshoot and resolve issues in cloud infrastructure, servers, and databases, ensuring consistent service availability
- Update internal systems and knowledge bases, contributing to improved self-service and support workflows
- Develop and deploy code fixes to enhance system functionality and address technical issues
- Maintain high standards of service reliability and performance across all systems
- A strong academic foundation, ideally from reputable universities
- At least 5 years of experience as a Software Engineer with a proven track record of resolving complex system issues
- Familiarity with JavaScript tech stack (Node, NestJS, React, Vue) and experience working with MongoDB, PostgreSQL, and MySQL
- Expertise in working with cloud platforms such as AWS and proficiency in Bitbucket and GitHub (CI/CD processes)
- Strong analytical skills and attention to detail with the ability to diagnose and solve complex technical problems
- Experience in providing customer-facing technical support and exhibiting customer attentiveness
- Proficiency in reading logs, especially using tools like Splunk, and an understanding of load testing tools
- A collaborative mindset, with the ability to work effectively in cross-functional teams and drive outcomes in a fast-paced environment
- Flexible remote/hybrid work arrangements
- Competitive salary and performance bonuses
- Generous paid time off and holidays
- Health and wellness benefits
- Professional development opportunities
- Employee stock options and profit-sharing
- Access to an inclusive and diverse work culture with a focus on work-life balance
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Jobgether by 2x
Get notified about new Reliability Engineer jobs in Malaysia .
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Mechanical Commissioning Engineer (Site Based) Senior Component Engineer - Mechanical (Based in Malaysia) Senior Site Reliability / Gitops EngineerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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