723 Human Resources jobs in Selangor

This position is responsible to overseeing the end-to-end operations of the supply chain in the Asia-Pacific region. This role will serve as the central point of communication and control for all logistics activities, including transport coordination, shipment tracking, order management, and the resolution of operational issues across the Landbridge network.

• Monitor and optimize logistics activities across the APAC region, ensuring the seamless flow of goods from origin to destination.
• Implement real-time tracking and reporting systems to maintain end-to-end visibility of shipments, including any potential delays or disruptions. Proactively identify and resolve potential issues.
• Track and measure key performance indicators (KPIs) related to transportation efficiency, on-time delivery, cost management, and customer satisfaction. Report on performance metrics and drive continuous improvement initiatives.
• Collaborate closely with internal teams (sales, customer service, inventory management, etc.), external suppliers, and logistics partners to ensure smooth operations. Build strong relationships with carriers, fourth-party logistics providers (4PLs), and vendors.
• Address and resolve operational disruptions, delays, or issues during transportation and delivery. Provide real-time solutions and alternatives to maintain customer satisfaction.
• Ensure compliance with all local and international transportation regulations, including customs requirements, safety standards, and environmental policies. Maintain accurate documentation for all shipments.
• Generate and present regular reports on logistics performance, operational issues, and business reviews.

Head of Customer Service Center & Process Excellence, SEA

Apply locations: Shah Alam, Singapore | Time type: Full time | Posted on: Posted Today | Job requisition id: JR0039215

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering solutions of the future and unlocking the full potential of resources. We challenge conventional thinking to develop world-leading technologies that inspire progress in energy, food, water, and shipping.

Our 140-year-old start-up culture and rapid growth are driven by an innovative, open spirit that also fosters personal development. As we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to network easily in an international, cross-cultural environment. You align with Alfa Laval's drivers: Action, Interaction, and Satisfaction. You are solution-oriented, prioritize effectively, and focus on continuous improvement. You communicate clearly and build trust without prestige.

If this describes you, this position might be just what you're looking for!

About The Job

We seek an experienced leader to oversee customer service operations and process excellence initiatives across Southeast Asia. The role involves delivering exceptional customer experiences, optimizing service processes, and leading regional teams to achieve operational excellence and customer satisfaction.

Job Description

Strategic & Operational Leadership

• Develop the annual CSC action plan, setting priorities aligned with sales strategy and business targets.
• Lead the Customer Service team, ensuring performance aligns with company goals and plans.
• Coach and develop direct reports to strengthen competencies and ensure succession planning.

Order Management & Execution

• Oversee end-to-end order fulfillment, ensuring accuracy, timeliness, and compliance with customer contracts.
• Monitor backlog and invoicing to ensure timely revenue recognition and customer satisfaction.
• Coordinate logistics with factories to meet delivery terms.

Customer & Stakeholder Collaboration

• Promote a customer-centric mindset and high-quality service delivery.
• Act as the main escalation point for complex issues or key accounts, managing customer claims.
• Coordinate with Sales, Finance, Supply Chain, and other departments for a seamless customer experience.

Finance & Credit Risk Management

• Implement credit control as instructed by Finance.
• Follow up on backlog and resolve credit or payment issues with Finance.

Process Excellence & Continuous Improvement

• Identify and implement process improvements to increase efficiency.
• Drive digital transformation and service innovation collaboratively.
• Apply Lean Six Sigma methodologies for data-driven improvements.

Governance & Compliance

• Ensure compliance with export controls, policies, and regulations.
• Support audits and risk assessments.

What You Know

• Bachelor’s degree in Business, Operations, or related field.
• 10-15 years of regional customer service experience, including 5+ years in leadership managing diverse teams.
• Experience managing teams in a multinational environment is preferred.
• Proven process improvement skills (Lean, Six Sigma preferred).
• Strong leadership, analytical, and stakeholder management skills.

What’s In It For You

We offer a challenging position in an open, friendly environment focused on development and value creation. Your work will significantly impact Alfa Laval’s future.

We value diversity, inclusion, and equity. We use Pymetrics assessments to gain behavioral insights, and applicants will be invited to participate in these assessments.

#LI-TS2

We are committed to making a positive impact daily—on colleagues, partners, customers, and society. We innovate in energy, food, water, and shipping sectors, fostering a resourceful, less wasteful future. Our 140-year-old culture of innovation and growth supports personal and professional development.

Join to apply for the Talent Acquisition Lead role at BJAK

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Join to apply for the Talent Acquisition Lead role at BJAK

At BJAK, we believe every great product begins with the right people. We’re looking for a Talent Acquisition Lead to drive our hiring strategy, elevate our recruitment capabilities, and build high-performing, mission-aligned teams that will shape the future of financial access across Southeast Asia.

As the Talent Acquisition Lead, you'll be the strategic hiring partner to leaders across all major functions—engineering, operations, product, AI, and more. You’ll lead the recruitment team, own full-cycle hiring for strategic roles, and help scale systems, processes, and culture to meet our ambitious growth targets.

What You’ll Do

• Own and lead end-to-end hiring strategy across functions, ensuring speed, quality, and culture fit in every hire
• Build, mentor, and scale the talent acquisition team, raising the bar for recruitment execution and capability
• Act as a trusted advisor to hiring managers, defining talent needs, calibrating on fit, and designing effective, scalable interview processes
• Develop and execute sourcing strategies to engage top talent, especially for hard-to-fill or high-impact roles
• Champion a world-class candidate experience marked by transparency, speed, and respect
• Implement and refine recruitment metrics, pipelines, and dashboards to track performance and improve processes
• Partner with leadership on workforce planning, employer branding, and recruitment marketing
• Stay ahead of talent trends, compensation shifts, and competitive benchmarks to inform hiring strategy
• Be a culture ambassador, helping ensure every hire strengthens the DNA of our team

What We’re Looking For

• You see recruitment as a business-critical function—not just filling roles but building high-performing teams that drive impact
• You lead with strategy and execution—you can see the bigger picture and roll up your sleeves when needed
• You’re relentless and resourceful—always finding a way to attract top talent in competitive markets
• You bring strong stakeholder management, aligning hiring managers and pushing for the best outcomes
• You care deeply about the candidate journey and believe in building trust at every touchpoint
• You thrive in high-growth, fast-moving environments and don’t wait for permission to solve problems
• You’re data-driven but also trust your intuition and judgment
• You’re a builder—of systems, processes, teams, and culture

You’ll Excel in This Role If You.

• Have a strong eye for talent and can spot high performers beyond their CVs
• Balance urgency with quality—moving fast without compromising the bar
• Communicate with clarity and influence across levels of seniority
• Have experience leading hiring across multiple functions or geographies
• Are excited to work in a startup-like culture where ownership, speed, and impact matter

The Right Fit Has.

• 5+ years of experience in end-to-end talent acquisition, with at least 1–2 years in a leadership or team lead role
• Proven success in scaling hiring in fast-growing, high-performance environments
• Strong exposure to hiring for technical, product, and/or leadership roles
• Experience with modern ATS systems, sourcing platforms, and recruitment automation tools
• Exceptional communication, influencing, and stakeholder management skills
• High emotional intelligence, adaptability, and problem-solving ability

Nice to Have

• Experience hiring in the Southeast Asia region or other multicultural markets
• Background in employer branding, recruitment marketing, or talent analytics
• Familiarity with behavioral interviewing, structured hiring, or bar-raising methodologies
• A passion for startups, scale-ups, or building teams from 0 to 1

Our Team & Culture

We’re a lean, high-performance team that moves fast and holds a high bar. Titles don’t matter here - impact, integrity, and ownership do. Everyone contributes meaningfully and takes initiative.

We reward people who think like owners. We value speed, clarity, and relentless execution. If you’re hungry to grow and care deeply about excellence, this is your kind of environment.

Why Join BJAK

• Above-market remuneration and performance-based rewards
• Fast-track career growth and leadership exposure
• Mission-driven work with real-world impact
• Flat, collaborative team structure
• Autonomy, trust, and unlimited learning potential

About BJAK

BJAK is Southeast Asia’s largest insurance and financial services platform. Headquartered in Malaysia, we help millions of users access affordable, transparent, and simplified financial products through Bjak.com. Our proprietary technologies - from custom APIs to AI-powered engines - are designed to make complex services like insurance and investments accessible and intuitive.

We operate across Malaysia, Thailand, Taiwan, and Japan, and we’re building next-gen AI systems to transform how financial services are delivered in the region.

If you're ready to build the teams that build the future - we’d love to hear from you.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Software Development

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This job involves finding talented candidates for our team as a Talent Acquisition Partner who is fluent in Mandarin and English. You will connect with diverse candidates and represent our company at various events.

• Manage full-cycle recruitment across different departments
• Proactively source, attract, and engage Mandarin-speaking candidates through multiple channels
• Work closely with hiring managers to understand their needs and develop recruitment strategies
• Coordinate interviews, assessments, and follow-ups
• Ensure a smooth onboarding process for new hires
• Maintain candidate databases and recruitment reports
• Represent the company at job fairs, career events, and networking sessions
• Conduct live social media sessions to promote job opportunities and enhance employer branding
• Willing to work on weekends to support recruitment events and fairs as needed

• Experience in talent acquisition or recruitment
• Excellent communication skills in Mandarin and English (spoken and written)
• Strong interpersonal skills to build rapport quickly
• Experience with career fairs or recruitment events
• Comfortable speaking on camera for social media live sessions
• Ability to work independently and manage multiple priorities
• Flexibility to work on weekends for recruitment activities

• Talent Recruitment
• Full-Cycle Recruitment
• Recruitment Strategies
• Talent Sourcing
• Communication
• Teamwork
• Time Management
• Problem Solving

We prioritize your health with medical cards and claims to cover health expenses.

Performance-based rewards through KPIs measuring engagement and achievement.

Opportunities for growth with training programs to enhance your skills.

Additional compensation such as overtime, performance bonuses, and annual bonuses.

We support career advancement for high performers willing to grow with Daythree.

We welcome fresh graduates with diplomas or degrees to start their careers with us.

Daythree is a leading player in the BPM industry in the region, known for innovative approaches to transforming customer experiences. We are committed to excellence and growth, fostering an environment of innovation and trust.

OVERVIEW

• To support Project Management Team including tracking status of deliverables and milestones, issue coordination, planning, reporting, and coordinating activities in support of quality objectives.
• Manage and direct large and small IT infrastructure or software application projects, including procurement, resources acquisition, budgeting, developing, monitoring and controlling schedules, identifying and resolving issues and risks, and communicating status to stakeholders.
• Manage and drive IT project according to Project Delivery Framework, ensure correct job scope, delivering
• Projects on time, within budget, as designed that meet customer requirement.
• Work effectively with IT Operation team, end user, third party vendors, and senior management in accomplishing project objectives.
• Develop and maintain project documentation including schedules/timelines, technical document and various detailed plans for Implementation, Communication, Risk Management, Deployment and others as required.
• Oversee change requests associated with the project.
• Oversee vendor performance and procurement related to the project.
• Drive project work to completion.
• Develop and maintain status reports, decision and issue log.

REQUIREMENTS

• Bachelor Degree in relevant field.
• Minimum 8 years of working experience in project management and proven track record delivering medium to large scale IT project.
• Proficiency with Microsoft Project, Word Excel and PowerPoint.
• Well versed in delivery of IT projects from requirements, through design, build, test and training.
• Strong analytical, problem solving and process.
• Good observation skills and creativity.
• Good in planning making and organisational skills.

Lead the Team That Builds the Future

At BJAK, we believe every great product begins with the right people. We're looking for a Talent Acquisition Lead to drive our hiring strategy, elevate our recruitment capabilities, and build high-performing, mission-aligned teams that will shape the future of financial access across Southeast Asia.

As the Talent Acquisition Lead, you'll be the strategic hiring partner to leaders across all major functions-engineering, operations, product, AI, and more. You'll lead the recruitment team, own full-cycle hiring for strategic roles, and help scale systems, processes, and culture to meet our ambitious growth targets.

What You'll Do

• Own and lead end-to-end hiring strategy across functions, ensuring speed, quality, and culture fit in every hire
• Build, mentor, and scale the talent acquisition team, raising the bar for recruitment execution and capability
• Act as a trusted advisor to hiring managers, defining talent needs, calibrating on fit, and designing effective, scalable interview processes
• Develop and execute sourcing strategies to engage top talent, especially for hard-to-fill or high-impact roles
• Champion a world-class candidate experience marked by transparency, speed, and respect
• Implement and refine recruitment metrics, pipelines, and dashboards to track performance and improve processes
• Partner with leadership on workforce planning, employer branding, and recruitment marketing
• Stay ahead of talent trends, compensation shifts, and competitive benchmarks to inform hiring strategy
• Be a culture ambassador, helping ensure every hire strengthens the DNA of our team

• You see recruitment as a business-critical function-not just filling roles but building high-performing teams that drive impact
• You lead with strategy and execution-you can see the bigger picture and roll up your sleeves when needed
• You're relentless and resourceful-always finding a way to attract top talent in competitive markets
• You bring strong stakeholder management, aligning hiring managers and pushing for the best outcomes
• You care deeply about the candidate journey and believe in building trust at every touchpoint
• You thrive in high-growth, fast-moving environments and don't wait for permission to solve problems
• You're data-driven but also trust your intuition and judgment
• You're a builder-of systems, processes, teams, and culture

• Have a strong eye for talent and can spot high performers beyond their CVs
• Balance urgency with quality-moving fast without compromising the bar
• Communicate with clarity and influence across levels of seniority
• Have experience leading hiring across multiple functions or geographies
• Are excited to work in a startup-like culture where ownership, speed, and impact matter

• 5+ years of experience in end-to-end talent acquisition, with at least 1-2 years in a leadership or team lead role
• Proven success in scaling hiring in fast-growing, high-performance environments
• Strong exposure to hiring for technical, product, and/or leadership roles
• Experience with modern ATS systems, sourcing platforms, and recruitment automation tools
• Exceptional communication, influencing, and stakeholder management skills
• High emotional intelligence, adaptability, and problem-solving ability

• Experience hiring in the Southeast Asia region or other multicultural markets
• Background in employer branding, recruitment marketing, or talent analytics
• Familiarity with behavioral interviewing, structured hiring, or bar-raising methodologies
• A passion for startups, scale-ups, or building teams from 0 to 1

• Above-market remuneration and performance-based rewards
• Fast-track career growth and leadership exposure
• Mission-driven work with real-world impact
• Flat, collaborative team structure
• Autonomy, trust, and unlimited learning potential

Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.

We're Hiring: Head of Human Resources!

We are seeking an experienced and strategic Head of Human Resources to lead our HR department and drive organizational excellence. The ideal candidate will have extensive experience in HR leadership, talent management, and organizational development to build a strong workplace culture and support our business objectives.

Location: Selangor, Malaysia
Work Mode: Work From Office
Role: Head of Human Resources

What You'll Do:
Develop and implement comprehensive HR strategies and policies
Lead talent acquisition, retention, and succession planning initiatives
Oversee performance management and employee development programs
Foster positive employee relations and workplace culture
Manage compensation, benefits, and HR analytics
️ Ensure compliance with labor laws and regulations

What We're Looking For:
Bachelor's degree in HR, Business Administration, or related field
8+ years of progressive HR leadership experience
Strong knowledge of Malaysian employment laws
Excellent leadership and communication skills
Experience with HRIS and HR analytics
Strategic thinking and problem-solving abilities

Ready to make an impact? Apply now and let's grow together!

We're Hiring: Head of Human Resources!

We are seeking an experienced and strategic Head of Human Resources to lead our HR department and drive organizational excellence. The ideal candidate will have extensive experience in HR leadership, talent management, and organizational development to build a strong workplace culture and support our business objectives.

Location: Selangor, Malaysia
Work Mode: Work From Office
Role: Head of Human Resources

What You'll Do:
Develop and implement comprehensive HR strategies and policies
Lead talent acquisition, retention, and succession planning initiatives
Oversee performance management and employee development programs
Foster positive employee relations and workplace culture
Manage compensation, benefits, and HR analytics
️ Ensure compliance with labor laws and regulations

What We're Looking For:
Bachelor's degree in HR, Business Administration, or related field
8+ years of progressive HR leadership experience
Strong knowledge of Malaysian employment laws
Excellent leadership and communication skills
Experience with HRIS and HR analytics
Strategic thinking and problem-solving abilities

Ready to make an impact? Apply now and let's grow together!

Add expected salary to your profile for insights.

Bjak is transforming financial accessibility in ASEAN by providing affordable and innovative solutions to millions. Headquartered in Malaysia, Bjak operates the largest insurance portal in Southeast Asia, empowering customers to find the best value for their needs. With cutting-edge technology and a commitment to customer-first experiences, Bjak is shaping the future of financial services across the region.

The Chief People Officer (CPO) is a cornerstone of Bjak’s executive leadership team, tasked with shaping and sustaining a high-performing, people-centric organization. As the steward of Bjak’s talent and culture, the CPO drives initiatives that enhance employee engagement, organizational effectiveness, and long-term business growth.

We expect our CPO to be the custodian of our values, the architect of our talent strategies, and a trusted advisor to the leadership team. This role demands a seasoned leader with a deep understanding of organizational dynamics, regional labor markets, and a proactive approach to the challenges of a rapidly scaling organization.

• Leadership Mastery: Understand how to shape and lead a global people function, aligning talent strategy with business priorities. You must be comfortable guiding Bjak’s leadership team on workforce planning, succession, and organizational change.
• Strategic Acumen: Develop and execute a people strategy that supports growth while balancing operational excellence. You should have the foresight to anticipate challenges and opportunities in talent acquisition, retention, and organizational development.
• Culture Stewardship: Instinctively know how to nurture and evolve company culture while embedding diversity, equity, and inclusion in everything you do. You’re expected to foster a collaborative and innovative work environment that inspires employees across regions.
• Talent Expertise: Ensure we have the right people, in the right roles, at the right time. You must bring deep expertise in talent attraction, leadership development, and creating pathways for internal growth.
• Compensation and Governance: Have a firm grasp of designing competitive and compliant compensation strategies that reflect our values and attract top-tier talent. You’ll be responsible for ensuring our HR practices align with legal and ethical standards globally.
• Change Agent: Bring proven experience in leading large-scale transformations, from organizational redesign to new technology implementations. You’re expected to navigate change with resilience and empathy, ensuring buy-in at all levels.
• Data-Driven Decision-Making: Leverage analytics and HR technology to monitor workforce performance and inform strategic decisions. You should naturally combine intuition with data to shape your approach.

• 15+ years of progressive HR leadership, with significant experience in senior executive roles.
• A track record of leading HR in high-growth, multinational organizations.
• Deep understanding of regional markets, particularly across ASEAN, and the ability to navigate their complexities.
• Exceptional communication and relationship-building skills, with the gravitas to influence and inspire at the executive level.
• Visionary yet pragmatic mindset, with the ability to balance strategic foresight and hands-on execution.

At Bjak, we believe our people are our greatest asset. Joining as our CPO offers:

• The opportunity to shape the future of a fast-growing organization impacting millions across ASEAN.
• A dynamic and inclusive environment where innovation thrives.
• Competitive compensation, benefits, and growth opportunities.

Salary match Number of applicants Skills match

Bjak is a technology company focused on making insurance easy, fun and more rewarding for everyone. Here at Bjak, we are dedicated in creating shared and open ecosystem giving everyone equal opportunity, accessibility and security. Bjak is led and backed by some of the most prominent executives and enterprises in Asia.

Bjak is a technology company focused on making insurance easy, fun and more rewarding for everyone. Here at Bjak, we are dedicated in creating shared and open ecosystem giving everyone equal opportunity, accessibility and security. Bjak is led and backed by some of the most prominent executives and enterprises in Asia.

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