4 Community & Social Care jobs in Malaysia
Community Growth Specialist
Posted 27 days ago
Job Viewed
Job Description
At Ultimate Group, we’re redefining how people connect with digital services in the real world. As our Field Evangelist, you’ll be the person who takes our message to the streets, builds trust in the brand, and helps real people understand how we can improve their daily lives. br>
Your Role
Represent the brand at on-site activations, community events, and in-person pop-ups
Spark meaningful conversations that educate and engage potential users
Gather insights from the ground and share feedback with HQ
Collaborate with marketing on campaign ideas that work offline
Support a consistent pipeline of signups, leads, or conversions—depending on the campaign < r>
You’re a Great Fit If You: < r>Are confident, approachable, and naturally curious
Have 1–3 years of experience in face-to-face sales, field marketing, or customer engagement < r>Can work flexible hours and are comfortable working outdoors or on-site
Are proactive, self-organized, and goal-driven
Are fluent in English (BM/Chinese a plus)
We Offer
Bonuses based on outreach and results
Paid travel and event allowances
Full training and product onboarding
Career growth into event management, customer success, or territory leadership
Supportive, fast-moving startup culture with room to contribute ideas
Content Moderator - Mandarin - Penang
Posted 8 days ago
Job Viewed
Job Description
Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. As a Content Moderator, you will be instrumental in keeping the global digital community safe. You will be working at a computer each day, reviewing and managing internet content, which at times will be of a sensitive, egregious, and/or graphic nature. You will be trained on how to apply the client's policies and then use these policies to uphold the established community guidelines. Qualifications
Education background: Bachelor’s Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking, and aural comprehension). Essential Requirements: Experience of working in a high transactional role in a KPI driven environment. A background in either content moderation, customer service, or any other role that involves working with daily targets. Ability to perform multiple tasks while paying close attention to detail. Mentally and emotionally able to handle offensive or disturbing behaviour, language, and content. Availability to work rotational shifts. Must be able to speak, read, and write the required language to support. Preferred Requirements: Deep familiarity with social media, internet laws, policy regulations, and market knowledge. Content Moderation experience is preferred but not essential. Bachelor's degree is preferred; however, it is not essential. Technical Skills: Minimum typing speed of 40wpm with a 90% accuracy score. Computer literate and fully conversant in Microsoft Windows and Microsoft Office. Responsibilities
Review, classify, and/or eliminate content uploaded by users according to the parameters and policies defined by the client. Comply with the key performance indicators defined by the specific client operation and maintain a high level of quality in each case that you review. Make timely escalations in accordance with established procedures. Comply with corporate confidentiality policies and ensure the appropriate handling of customer information to guarantee information security. Participate in continuous training programs established by the company for optimal development in the role. Comply with all instructions and procedures related to the role. Be attentive to the communications that arrive through the different communication channels of the company. At TP, we care deeply about the health and wellness of our employees, and we provide a dedicated Trust & Safety wellness program to promote and support whole person wellness throughout your employment journey. We have dedicated Wellness teams for each account who work to integrate wellness across the entire employee experience, and our moderation teams are strongly encouraged to actively participate in training, group sessions, planned activities, and initiatives to foster a culture of wellness. TP is an equal opportunity employer and values diversity in our company. Therefore, we do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status.
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Content Moderator - Vietnamese - Penang
Posted 8 days ago
Job Viewed
Job Description
The role Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. As a Content Moderator, you will be instrumental in keeping the global digital community safe. You will be working at a computer each day, reviewing and managing internet content which at times will be of a sensitive or graphic nature, and you will be trained on how to apply the client's policies, and then use these policies to uphold the established community guidelines. This is NOT a work from home position. Qualifications
Education background: Bachelor’s Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension). Essential Requirements: Experience of working in a high transactional role, in a KPI driven environment. A background in either content moderation, customer service or any other role that involves working with daily targets. You will have a track record that demonstrates your ability to perform multiple tasks while paying close attention to detail. Mentally and emotionally able to handle offensive or disturbing behaviour, language, and content. Availability to work rotational shifts. Must be able to speak, read and write the required language to support the role. Preferred requirements: Deep familiarity with social media, internet laws, policy regulations and market knowledge. Content Moderation experience is preferred, but not essential. Bachelor's degree is preferred; however, it is not essential. Technical Skills: Minimum typing speed of 40wpm with a 90% accuracy score. Computer literate and fully conversant in Microsoft Windows and Microsoft Office. Responsibilities
Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client. Comply with the key performance indicators defined by the specific client operation and maintain a high level of quality in each case that you review. Make timely escalations in accordance with established procedures. Comply with corporate confidentiality policies and ensure the appropriate handling of customer information, to guarantee information security. Participate in continuous training programs established by the company for optimal development in the role. Comply with all instructions and procedures related and complementary to the role. Be attentive to the communications that arrive through the different communication channels of the company. At TP we care deeply about the Health and Wellness of our employees, and we provide a dedicated Trust & Safety wellness program to promote and support whole person wellness throughout your employment journey. We have dedicated Wellness teams for each account who work to integrate wellness across the entire employee experience and our moderation teams are strongly encouraged to actively participate in training, group sessions, planned activities and initiatives, to foster a culture of Wellness. TP is an equal opportunity employer and values diversity in our company. Therefore, we do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status.
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Content Moderator - Mandarin - KL
Posted 8 days ago
Job Viewed
Job Description
Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. As a Content Moderator, you will be instrumental in keeping the global digital community safe. You will be working at a computer each day, reviewing and managing internet content which at times will be of a sensitive or graphic nature. You will be trained on how to apply the client's policies and then use these policies to uphold the established community guidelines. Qualifications
Education background: Bachelor’s Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension). Essential Requirements: Experience of working in a high transactional role, in a KPI driven environment. A background in either content moderation, customer service or any other role that involves working with daily targets. You will have a track record that demonstrates your ability to perform multiple tasks while paying close attention to detail. Mentally and emotionally able to handle offensive or disturbing behaviour, language, and content. Availability to work rotational shifts. Must be able to speak, read and write the required language to support. Preferred requirements: Deep familiarity with social media, internet laws, policy regulations and market knowledge. Content Moderation experience is preferred, but not essential. Bachelor's degree is preferred, however not essential. Technical Skills: Minimum typing speed of 40wpm with a 90% accuracy score. Computer literate and fully conversant in Microsoft Windows and Microsoft Office. Responsibilities
Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client. Comply with the key performance indicators defined by the specific client operation and maintain a high level of quality in each case that you review. Make timely escalations in accordance with established procedures. Comply with corporate confidentiality policies and ensure the appropriate handling of customer information, to guarantee information security. Participate in continuous training programs established by the company for optimal development in the role. Comply with all instructions and procedures related and complementary to the role. Be attentive to the communications that arrive through the different communication channels of the company.
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