6,878 Architecture jobs in Malaysia
Head of Service Management (Incident Management)
Posted today
Job Viewed
Job Description
Head of Service Management (Incident Management)
We are looking for an experienced and highly skilled Incident Manager to join our team. The ideal candidate will have extensive experience in IT Service Management (ITSM), with a strong background in managing complex incidents and crises. You will be responsible for leading our incident management processes, ensuring minimal disruption to services, and driving continuous improvement. The role requires a strong understanding of ITIL processes and the ability to coordinate effectively with multiple teams and stakeholders.
About the company
One of the largest Malaysian Public Listed Companies.
Salary offered
RM15,000 - RM20,000 per month.
Key Responsibilities
- Serve as the process owner for all critical (P1) and high-priority (P2) major incidents, overseeing the end-to-end handling of these events.
- Lead and coordinate technical bridges and communication during major incidents, ensuring internal teams and vendor partners work together to resolve issues.
- Design and maintain processes, procedures, and training documentation for identifying and managing major incidents.
- Conduct trend analysis on recurring incidents and events, feeding insights into the problem management process to prevent future occurrences.
- Produce and present Post Incident Review (PIR) and Root Cause Analysis (RCA) documents for all major incidents.
- Manage and run Change Advisory Board (CAB) meetings during critical outages or in the absence of the Change Manager, ensuring all changes are documented and have a clear implementation and rollback plan.
- Ensure adherence to all internal processes and security guidelines.
- Contribute to a 24/7 operational environment, maintaining policies and procedures to meet customer satisfaction (CSAT) and contractual obligations.
Skills and Qualifications
- Extensive experience (15+ years) in IT, with a strong focus on large-scale enterprise service environments and ITIL/ITSM processes.
- Proven experience in leading and managing teams.
- Deep expertise in Incident and Crisis Management, including leading technical bridges and managing communications.
- Strong knowledge of Problem Management and performing Root Cause Analysis (RCA).
- Experience with Change Management and running Change Advisory Boards (CABs).
- Familiarity with other ITIL processes such as Event, Request, and Availability Management.
- Excellent cross-cultural communication skills and the ability to coordinate with multiple support groups across different regions.
- Experience working in large global organizations or with large multinational corporate clients is highly desirable.
- Experience in migrating applications and services to cloud environments (e.g., Office 365, Azure) is a plus.
- ITIL Certification is highly preferred.
Purchase Order Management Analyst
Posted today
Job Viewed
Job Description
#J-18808-Ljbffr
Head of Bid Management
Posted today
Job Viewed
Job Description
Are you ready to get ahead in your career? Why does this job exist and why is it critical? The Head of Bid Management oversees Maxis' bid process, leading cross-functional teams to ensure timely, high-quality submissions. Responsibilities include managing RFP reviews, stakeholder coordination, and post-bid analysis. The position also drives continuous improvement and manages multiple bids. Additionally, it involves leading performance reviews and promoting best practices. What are you accountable for? Key Result Areas Requirement for the Role: What’s next? Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability. We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences. We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values. We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers. Perks and benefits Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additional benefits Maxis is an equal opportunities employer and welcomes applications from diverse candidates.
Head of Contract Management
Posted today
Job Viewed
Job Description
The Head of Contract Management is responsible for leading the contract management function, overseeing the lifecycle of enterprise customer contracts, and ensuring compliance with corporate policies, commercial objectives, and regulatory requirements.
This role involves developing and implementing contract management strategies, managing a team of Contract Managers, and collaborating with various stakeholders to drive business growth while mitigating risks.
Responsibilities:- Develop and implement a comprehensive contract management strategy aligned with business objectives.
- Lead and manage a team of Contract Managers, providing guidance, coaching, and development opportunities.
- Foster a culture of excellence in contract management, promoting best practices and continuous improvement.
- Oversee the contract lifecycle management process, ensuring efficient and effective contract drafting, review, negotiation, and execution.
- Ensure contracts are aligned with sales strategies, commercial objectives, and regulatory requirements.
- Identify and mitigate contract risks, ensuring provisions protect business interests while maintaining legal integrity.
- Bachelors, preferably with a relevant degree or certification (e.g., law, business, or contract management)
- 7-12 years of relevant experience in contract management, with a minimum of 3 years in a leadership or managerial role.
- Demonstrate good understanding on contract management process.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities.
#J-18808-LjbffrFVP, Center Head of Cash Management Operations
Posted today
Job Viewed
Job Description
Executive recruitment firm Monroe Consulting Group's Professional Division is partnering with a leading financial institution that is making its mark in the innovation realm. Our esteemed client is seeking an experienced professional to be their FVP, Center Head of Cash Management Operations.
Job Responsibilities:
- To lead the team in supporting Remittance, Corporate Account Opening & Maintenance, Corporate Business Internet Banking Setup & Maintenance and SWIFT Operations.
- Plan, Review and Execute the business directions, goals and strategies for the teams.
- Supervise the team's daily operations and meet all set Goals.
- Ensure products and services are delivered with accuracy and timeliness and in accordance to SOPs/KPIs set by management.
- Ensure that efficient and quality service is rendered to customers as per the Service Level Agreement.
- To build a High Performance and motivated team.
- Ensure that escalations are raised to the appropriate management levels on a timely basis, where required.
- Ensure that the Bank's policies, guidelines, controls and compliance requirements are up-to-date and strictly adhered to.
- Ensure strict adherence to all applicable Laws and Regulations.
- Ensure that the staff in the team exercise vigilance when processing, overriding, authorising and approving transactions.
- Ensure that all Standard Operating Procedures and Delegation Memos are reviewed and updated when required and at the minimum on an annual basis.
- Maintain a high standard of operations control and compliance to protect the Bank's and Customer's interests.
- To build a dynamic and proactive strategy in Risks and Controls at the Division level to ensure robust controls and to be ahead of trends and challenges in this area so as to achieve Controls Excellence for the division.
- Ensure that any areas of non-compliance or improvements highlighted by the Auditors, Compliance, Risks Management and Regulators are followed up promptly and resolved quickly and all staff are briefed accordingly to prevent recurrence.
- Investigate any discrepancies, exceptions and non-compliance, and raise to the CMOC Risks & Control Lead and CMOC Head promptly of any unusual or exceptional activities.
- Manage the Key Risk Indicators at the division level.
- Ensure clean desk policy is strictly adhered to comply with Banking Secrecy Act and PDPA.
- To be the lead catalyst to champion Process Improvements at the team level to deliver strong results and drive positive outcomes.
- To Identify and pursue Process Improvements through "Elimination, Simplification and Automation, STP (Straight Thru Processing), digitalisation to deliver results and to have productivity and efficiency realized.
- Represent the teams / Division in meetings with Management, Business Partners and Auditors, as appropriate.
- Ensure that customers' operational problems, complaints and queries are resolved promptly and satisfactorily and to ensure that risks of recurrences are eliminated.
- Ensure that the Bank's human resource policies are adhered to.
- Analyse staff capabilities to identify skills gap and arrange for coaching/training and provide guidance to staff in their job performance on a regular basis, when required as part of on-going staff development and improvement plans as part of career development.
- A degree holder in a relevant discipline.
- At least 15 years' experience in wholesale banking operations experience with a good broad-based knowledge and understanding of wholesale banking products, processes and the related risks and controls.
- Strong leadership, people management and interpersonal skills.
- Able to motivate teams, work under pressure to achieve stretched goals.
- Able to work effectively with all levels of staff and stakeholders.
- Committed, Dependable and demonstrate high integrity.
- Strong Risks and Controls experience and the ability to manage risks well in a large operations setting running high value payments (such as Remittance and RTGS Payments), customer onboarding (such as account opening and maintenance, eServices). Experience in controls, managing / interfacing audits and in operational risk management would be an advantage.
- Knowledge of MAS and other Regulatory requirements and international practices/guidelines such as Sanctions, FATCA/CRS would be an advantage.
- Technology savvy and possess good understanding of information security, end-to-end processes, workflows design/ management and system functionalities.
- Possess a positive, continuous improvement mindset and able to think-out-of-the-box.
Solution Architect - Identity Access Management-Finance/ Bank
Posted today
Job Viewed
Job Description
Immediate Hiring SOLUTION ARCHITECT for an INTERNATIONAL BANK @Bukit Jalil, Malaysia
Permanent & Full time job
Open to Local Malaysians
- Well Experienced in IDENTITY ACCESS MANAGEMENT
- Possess Certification in CYBER ARK
- Prior experience in Banking Industry and /or Credit card Industry
- AWS EXPERIENCE and relevant certifications
- Proven work experience as a Solution Architect or similar role
- Previous project management experience is advantageous
- In-depth understanding of coding languages
- Sound knowledge of various operating systems and databases
- Efficient communication skills
- Strong organizational and leadership skills
- Bachelor’s degree in information technology or computer science is preferred
Vice President, Sales / Business Development / Account Management, AP (Express of Interest)
Posted today
Job Viewed
Job Description
Vice President, Sales / Business Development / Account Management, AP (Express of Interest)
Mastercard Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Vice President, Sales / Business Development / Account Management, AP (Express of Interest)
We are seeking high-performing, forward-thinking professionals to join our Sales & Business Development talent pool across Asia Pacific. This is not a role for a specific opening, but an opportunity to express your interest in future positions aligned with your expertise.
As part of our commercial team, you will play a key role in identifying, developing, and qualifying new business opportunities across diverse markets and customer segments. You’ll work across Mastercard’s suite of solutions—from commercial cards to digital payments and B2B platforms—helping to shape the future of commerce in the region.
Key Responsibilities
- Build and manage a strong pipeline of opportunities across banks, corporates, FinTechs, and strategic partners in APAC.
- Identify and pursue new business opportunities through market research, networking, and lead generation.
- Collaborate with regional product, marketing, and account teams to align pipeline development with Mastercard’s strategic priorities.
- Introduce and position Mastercard’s commercial and non-card solutions.
- Lead early-stage conversations with key decision-makers and stakeholders.
- Represent Mastercard at industry events, conferences, and webinars to build brand visibility and generate leads.
About You
- Experience in sales, business development, or pipeline management, ideally in payments, fintech, or financial services.
- Strong understanding of the Asia Pacific business landscape and cultural nuances.
- Proven ability to build relationships and influence stakeholders across multiple levels.
- Experience working in a matrixed, cross-functional environment.
- Excellent communication, presentation, and analytical skills.
- Self-starter with a growth mindset and a passion for innovation.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Be The First To Know
About the latest Architecture Jobs in Malaysia !
Test Lead (Project Management) - HPS Penang
Posted today
Job Viewed
Job Description
We are seeking an experienced Test PM to lead, coordinate, and oversee cross-functional testing efforts for server and switch design programs. This role involves ensuring test readiness, driving execution, escalating issues, and managing progress across multiple test domains such as system integration, reliability, thermal, compliance, signal integrity, power, and electrical testing. The Test PM will be the central contact for planning, execution, and reporting, ensuring test milestones are met to support overall program success.
Key responsibilities:
Test Planning and Readiness
- Collaborate with functional teams to define and maintain the overall test program scope, objectives, deliverables, and required test accessories such as fixtures and supporting test equipment.
- Drive comprehensive test plans, schedules, and resource requirements, as well as reviewing and approving test plans and reports.
Testing Execution & Coordination
- Lead and coordinate test activities among various functional teams, including system integration, reliability, thermal, compliance, signal integrity, power, and electrical test groups.
- Create a test dashboard to monitor test progress against plan; track milestones, risks, and dependencies.
- Facilitate effective communication between test teams, design teams, and program management.
Issue Management
- Drive proactive issue identification and escalation.
- Track and ensure timely resolution of test-related issues.
- Support root cause analysis and corrective action closure.
Reporting
- Provide regular test status updates and progress reports to management and stakeholders.
- Track and present metrics such as readiness, coverage, pass/fail rates and defect trends.
Qualifications:
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or related field.
- 10+ years of experience in hardware test validation or test program management.
- A strong understanding of cross-function test domains, including reliability, thermal, compliance, SI, power, electrical.
- Experience in issue triage, root cause analysis, and driving debug to closure.
- Hands on experience with lab equipment e.g. oscilloscopes, logic analyzer, power analyzer, etc.
- Strong technical foundation in test methodologies, hardware validation, measurement techniques and debug practices.
- Proficiency in statistics and data analysis with proven reporting skills.
- A proven track record in project management of complex test initiatives.
- Excellent organizational, communication, and stakeholder management skills.
- The ability to influence cross-functional teams and drive accountability.
- Strong problem-solving and risk management skills.
- Familiarity with test equipment, automation frameworks, and compliance standards is a plus.
Mid-Senior level
Employment typeFull-time
Job functionProject Management
Industries: Computers and Electronics Manufacturing and Manufacturing
#J-18808-LjbffrVice President, Fund Management Department Legal (Group Legal)
Posted today
Job Viewed
Job Description
Vice President, Fund Management Department Legal (Group Legal)
The candidate shall have professional knowledge of assets management/ funds businesses, relevant syariah law and conventions. To support and provide sound legal advice; reviewing and commenting on all/any legal issues/ documents to be executed by Fund Management Department (FMD) ensuring protection of interest and achieving FMD’s objectives and commercial purpose without fear of significant financial loss.
This incumbent will lead the FMD legal team to support FMD’s commercial activities and business on day-to-day basis including to act as a custodian of the number combination lock for the fire-resistant cabinet where all the original legal documents forwarded by FMD business units are being kept safe.
KEY ACCOUNTABILITIES
- At least 5-7 years post working experience, in litigations or handling legal documentation in law firms and/or in-house legal departments, experience in assets management company or banks is an added advantage.
- Posses a mature personality, pro-active, not afraid to speak out and is result-oriented.
- Provide legal advice and support litigation cases management and legal documentation to support FMD’s business, including to act as a custodian of the number of combination lock for the fire-resistant cabinet where all the original legal documents forwarded by business units are being kept safe.
- Actively support FMD to operate in high standards of conduct and meet all legal requirements.
- Drafting and reviewing legal related documentation.
- Manage and advice on legal issues arises from daily operation.
- Actively involved in assisting in the design and structuring legal relationship with business.
- Monitoring and reporting to the management of the progress of litigation cases.
- Manage the retention of original legal documentation as custodians.
- To build and increase compliance culture within the team
- To build and increase risk management culture within the team.
- Increase team’s knowledge on regulations relating to fund management and FMD products.
AmBank Group is an equal opportunities employer and welcomes applications from qualified candidates. We are committed to diversity and inclusion in the workplace.
#J-18808-LjbffrManager, Business Continuity Management
Posted today
Job Viewed
Job Description
Job Description
The job holder is responsible for developing, implementing, and maintaining the organization's business continuity and disaster recovery frameworks. This role ensures that the company can effectively respond to disruptive incidents, safeguard critical business functions, and minimize downtime in the event of unforeseen crises. The role involves conducting risk assessments, business impact analyses (BIA) and scenario testing to enhance the organization's resilience.
The job holder will also be required to coordinate the Enterprise Risk Management (ERM) process within the Group. This would entail that elements of cyber and ICT risks are properly identified, assessed, mitigated and reported in line with the internal guidelines and regulatory requirements.
Given the evolving nature of cybersecurity threats, natural disasters, regulatory changes, and operational risks, the BCM Manager must stay ahead of emerging trends and continuously refine continuity strategies.
The position demands strong leadership, strategic thinking, and the ability to manage high-pressure situations effectively.
Key Responsibilities:- Propose to the Group Head in developing an effective BCM framework, policy and procedures, while ensuring periodic review, to ensure its relevance to the operating environment.
- Facilitate the implementation of risk management processes of identification, assessment on adequacy of control, monitoring and compilation of ICT and cyber risks by the business units/ entities for Board reporting in accordance with the Risk Management Policy.
- Integrate Risk Management with strategic management process towards a successful delivery of BCM strategy as aligned with Management and Board expectations.
- Plan, conduct, and debrief crisis simulation exercises to test the adequacy of existing BCP plans and strategies.
- Act as a coordinator for Business Continuity/ Recovery efforts after a disruption event.
- Liaise with the core department and teams to identify gaps, set recovery time objectives and convey business needs/expectations.
- Assist the Business to design BCP goals, objectives and scope for an effective BCP Plan.
- Work closely with Information Technology to ensure the Disaster Recovery plans for critical systems and applications are consistent with the business functions developed for the Group.
- Facilitate an effective reporting and monitoring mechanism in ensuring prompt identification, assessment and action plans formulation to address BCM/ ERM issues that warrant attention of the Management and the Board.
- Assist the Group Head on appropriate reporting to the Board and associated Board Committees of related companies.
- Establish and enhance relationships across BCM network to establish brand and credibility as an expert and collaborate across various efforts.
- Engage with assurance functions (Group Audit, External Auditors - where required) and other control functions for effective management of BCM/ ERM within the Group.
- Facilitate the appointments of Business Continuity/ Risk Officers within the Group for effective implementation of BCM/ ERM processes.
- Coordinating training and organizing awareness programs and sharing of BCM/ ERM best practice across the Group.
- Assist in management of the overall engagement including making plans, budgets, and schedules.
- Coach, mentor and train team members towards the right BCM/ERM implementation.
- Any other tasks delegated by the Group Head.
- Bachelor's Degree in Risk Management, Business Administration, Finance, Law, or a related field with a minimum 5 years prior experience in Enterprise Risk Management, Business Continuity Management, Information Technology or Operations.
- Professional certifications such as Certified Risk Management Professional (CRMP), Certified Information Systems Auditor (CISA), IT Disaster Recovery, or Crisis Management (e.g., CRISC, CISM, PMP, ICOR, ARM) will be an added advantage.
- Experience with doing presentations, reports and minutes; able to prioritize, focus, persevere, manage time well and aim to deliver from start to finish (good project management skills).
- Proficient in areas such as risk management, business continuity management, compliance, integrity, governance and/ or process improvement.
- Experience in leading, managing and collaborating with diverse personnel/ teams from different cultures in multiple geographical locations.
- Proficient in ISO 31000 (Risk Management), ISO 22301 (Business Continuity),and/ or other similar frameworks and methodology is an added advantage.
- Positive work attitude, flexible, able to work independently and willing to take on new challenges.
- Excellent communication and stakeholder management abilities.
- Willing to travel and lead BCM and Risk Management related activities
- Strong analytical and problem-solving skills, with the ability to challenge existing practices and identify gaps in business continuity and resilience processes.
- Excellent communication and influencing skills to engage stakeholders at all levels and drive adoption of BCM initiatives
- Able to analyze and interpret data (financial and non-financial) and process flow adequately.
- Proficient with Microsoft Office (Excel, Word, Powerpoint etc) or Google Suite programs (Gsheet, Gdocs, Google dashboard etc).
- Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
- Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
- Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
- Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
- A unique Allstar culture like no other
AirAsia is an equal opportunity employer and welcomes applications from diverse candidates.
#J-18808-Ljbffr