46,245 Jobs in Malaysia

The Customer Service Executive (English+Bahasa Speaker) role is a vital position within a back-office support team for an e-hailing and deliveries service. This role focuses on delivering exceptional customer service through telephone, chat, and email interactions, ensuring customer inquiries are resolved efficiently and accurately. The position is based onsite in Johor Bahru, operates on a 24-month contract, and follows a Monday-to-Friday schedule with compulsory work on public holidays, with shift options of 9:00 AM to 6:30 PM or 10:00 AM to 7:30 PM.

Key responsibilities include providing continuous helpdesk support to address customer inquiries related to the e-hailing and deliveries service. You will employ strong interpersonal and communication skills to resolve customer issues promptly, conducting basic probing to determine appropriate next steps for inquiries. The role requires exceeding customer expectations by delivering high-quality service and accurate information while maintaining a professional and empathetic demeanor. You will work collaboratively in a team environment to achieve key performance indicator (KPI) targets and service level agreements (SLAs), contributing to the overall success of the project.

The role demands proficiency in both English and Bahasa Melayu to effectively communicate with a diverse customer base. Candidates must demonstrate good computer literacy to navigate systems and manage customer interactions across multiple channels. The ability to work independently, multitask, and adapt to a fast-paced environment is essential. You will also participate in training to enhance your skills and ensure alignment with project requirements.

To qualify, candidates must be at least 18 years old and have completed SPM, UEC, SKM 3, SVM 3, or IGCSE certificates. No prior work experience is required, making this role suitable for entry-level candidates, though the ability to meet performance standards and maintain a high level of accuracy is critical. Candidates must be willing to work onsite in Johor Bahru, including on public holidays, and be available for overtime if required. Candidates should not have a history of frequent job changes (staying less than a year per company) and must be current residents of Malaysia.

Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)

Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.

Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400

Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes

Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments

Location - Shah Alam, Selangor

Level - Professional

Function - Product R&D

Working Pattern - Hybrid (three days per week in office)

Benefits - Benefits at Ideagen

Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out!

As Senior Technical Project Manager, you will play a key role in ensuring product delivery to our customers and business. You will be the focal point, ensuring effective co-ordinational and alignment across all stakeholders involved in the delivery of software products, including Senior Management, Product, UX, Engineering, Cloud Operations, and more. Working in a fast-paced and agile environment, you will be responsible for the iterative delivery of value, with continuous feedback from customers and our business partners. This role offers strong personal and professional growth opportunities to the right person, and the ability to deliver software that has a meaningful impact on the world.

• Accountable for product delivery and ensuring continuous value flow to both customers and the business.

• Leads rolling roadmap planning, estimation, resource planning, budgeting, and change management using a lean delivery model.

• Facilitates agile ceremonies such as stand-ups, walk-the-wall sessions, and project updates to ensure work is visible, coordinated, and progressing.

• Coordinates cross-functional team activities, proactively manages dependencies, and ensures priorities are clear and visible at all times.

• Monitors work-in-progress (WIP), removes internal roadblocks, and eliminates external blockers to maintain smooth delivery flow.

• Tracks and reports progress through burndowns and project health metrics, communicating status, issues, and actions clearly to stakeholders.

• Keeps senior leadership informed on timelines, risks, scope, and budget, escalating when necessary to protect delivery outcomes.

• Drives continuous improvement, facilitates retrospectives, supports team ways of working, and mentors junior team members.

• Bachelor's degree in Computer Science, Business, or related field, or equivalent relevant work experience.

• Over 10 years of experience in product delivery, with 8+ years in Technical Project Management across global teams and projects.

• Proven expertise in applying Lean and Agile methodologies to software product and SaaS delivery initiatives.

• Holds a Project Management certification or equivalent hands-on experience.

• Skilled in managing onshore-offshore project models and working with cross-functional, globally distributed teams.

• Strong communication and presentation abilities, with a track record of effective stakeholder engagement.

• Proficient in tools such as JIRA, Confluence, Aha!, and other product/project management platforms.

• Actively mentors and supports junior team members, fostering growth and best practices.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.  So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place! 

 #LI-SA1 #LI-FullTime

Our global

Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaPetrophysicist

Client: A subsidiary of a leading oil and gas exploration and production company

Type of hiring: Contract

Responsibilities

• Provide direct support to the company's appraisal and development initiatives.
• Strategize and oversee cost-effective logging and coring programs.
• Conduct near real-time formation evaluation to support drilling and well intervention operations.
• Plan, execute, and manage petrophysical studies aimed at reservoir characterization and volumetric resource assessment.

Qualifications

• Degree in the relevant field with 5-9 years of experience.
• Possess a strong knowledge of Measurement While Drilling (MWD), Logging While Drilling (LWD), wireline logging tools, and formation evaluation techniques.
• Demonstrate proficiency in IT and data management skills.
• Familiarity with evaluating vintage logs.
• Exhibit effective communication and coordination skills, bridging the gap between Geology & Geophysics (G&G), reservoir engineering, and drilling teams.
• Consideration will be given exclusively to local candidates.

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about data analytics, AI and business Intelligence suite. Our Customer Service Complex Data Solutions team is continuously expanding. No matter your level of Data Architect proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #csBI #Teradata #Snowfalke

Grow together

Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky, and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to firmware bugs, vulnerabilities and other issues related to our technologies, communicating with our vendors is key.

For any issues related to telecommunication/security systems within the DHL Group environment, you are our superhero. The same applies when it comes to managing, proposing and implementing all necessary changes to production security devices in all IT Services Data Centers and premises, providing global availability to key DHL Group services.

Ready to embark on the journey? Here’s what we are looking for:

As a Data Architect , having datawarehouse (database) platform in terms

• Design and implement robust data architecture frameworks that support data intelligence initiatives.
• Collaborate with business stakeholders to understand data requirements and translate them into technical specifications.
• Develop and maintain data models, data flow diagrams, and data dictionaries to ensure data consistency and integrity.
• Oversee the integration of data from various sources, ensuring data quality and accessibility for analytical purposes.
• Implement data governance practices to ensure compliance with regulatory requirements and company policies.
• Work with data engineers, solution architects, enterprise data architects, and consultants to optimize data pipelines and enhance data processing capabilities.
• Evaluate and recommend tools and technologies for data management and analytics.
• Monitor data usage and performance, providing insights and recommendations for improvements.
• Stay updated on industry trends and best practices in data architecture and intelligence.

You are a technology aficionado, therefore you have a good understanding of Teradata, Snowflake, Matilion, Generative AI usage / experience, Machine learning/Python is nice to have You are able to work independently prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

Hi, my name is Pooi Hoe and I’m a team manager. I started my career at DHL IT Services back in 2004, when I took a role as Business Analyst in the DHL Data Warehouse BI team. Gaining more hands-on experience with managing multiple projects across all areas in DHL has always fascinated me, from there, I moved fast through the company ladder and soon landed a Project Manager role. In 2019, I moved to a management role, being Team Manager. Together with the strong support of a multinational & diverse team, we are working on our common ambition – Business Intelligence. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

• Development of software for the analysis and simulation of autonomous driving systems
• Automation of workflows and processes for automotive software validation
• Contribution to UI/UX-development for increased usability of the toolchain
• Creation of new methods for efficient software testing
• Maintenance and refinement of CI/CD-systems
• Participation in daily meetings, sprint planning, reviews and meetings with customers

• University degree in computer science, software engineering, network technology, data-science or a comparable degree
• Experience and very good knowledge in programming with C/C++, Java or Kotlin
• Proficient in version control using Git and experienced with CI/CD pipelines (Jenkins, Zuul)
• Basic knowledge about automotive technology and autonomous driving
• Independent and proactive way of working with an interest to optimize workflows and eliminate monotonous, time-consuming tasks
• Fluency in English, enabling effective collaboration across global teams
• German skills are a plus
• Please send us our application documents in English

• Exciting projects
• Company pension plan
• Attractive salary
• Creative scope
• Pleasant working atmosphere
• Hybrid work

Iliana Morales Reyes

Iliana Morales Reyes

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital, WD, WD_BLACK, and SanDisk Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Digital Marketing Lead (B2B) - TokenMinds

Join the Forefront of the Web3 Revolution with TokenMinds

Are you enthusiastic about the future of decentralized technology, including areas like DeFi, NFTs, AI, Machine Learning, and the Metaverse? Do you have a passion for building and executing impactful B2B marketing strategies and a keen interest in blockchain technology? TokenMinds, a leader in blockchain application development and the No. 1 Crypto agency worldwide as voted by Hackernoon, invites you to become our B2B Marketing Manager. This role offers a unique opportunity to collaborate with top-tier talent in the blockchain space, on projects supported by major players like Binance Ventures.

Role Overview

As a Digital Marketing Lead (B2B) at TokenMinds, you will be a key member of our strategic team, responsible for developing, managing, and executing high-impact marketing campaigns for lead generation, and client acquisition in the blockchain and Web3 sectors. Your role will be essential in creating compelling narratives, developing strategic partnerships, and positioning TokenMinds as the go-to provider for blockchain services and solutions.

Responsibilities

• B2B Campaign Strategy: Design and implement comprehensive B2B marketing strategies across digital channels to promote TokenMinds’ services, generate leads, and build relationships with key industry stakeholders.

• Content & Messaging: Develop engaging and persuasive content for B2B audiences, including whitepapers, case studies, email campaigns, and blog articles that highlight our expertise and innovations in blockchain technology.

• Lead Generation: Drive lead generation efforts through targeted campaigns, webinars, and partnerships, optimizing for conversions and nurturing leads through the marketing funnel.

•