3,674 Administrative jobs in Malaysia

Overview

Executive Assistant to Chief Executive Officer

Join to apply for the Executive Assistant to Chief Executive Officer role at BJAK

Be the CEO’s strategic right hand - drive focus, follow-through, and alignment.

At BJAK, we’re building Southeast Asia’s leading digital financial platform - helping millions access simpler, smarter insurance and financial services. As Executive Assistant to the CEO, you’ll work at the center of leadership, strategy, and execution.

This is a high-trust, high-impact role. You’ll operate as a force multiplier - protecting the CEO’s time, ensuring priorities are executed, and acting as a communication and coordination bridge across the company and beyond.

This is not a personal assistant role - your focus will be on driving operational clarity, executive readiness, and strategic momentum.

• Help the CEO stay laser-focused by managing calendars, context, and communication.
• Ensure decisions turn into actions and ideas become outcomes.
• Be a trusted partner in a fast-paced, high-growth environment where speed and structure matter.
• Shape internal alignment, cross-functional follow-through, and stakeholder visibility.

• Own and manage the CEO’s business calendar, meetings, and travel, ruthlessly prioritizing what matters.
• Track and follow up on strategic actions, cross-functional deliverables, and business goals.
• Prepare briefs, decks, memos, and comms - both internal and external.
• Join meetings to document, clarify, and drive accountability on next steps.
• Serve as liaison between the CEO and leadership, investors, and external stakeholders.
• Coordinate and support planning cycles, townhalls, board meetings, and major leadership forums.
• Pre-read documents, surface issues, and flag gaps ahead of meetings.
• Solve problems and unblock issues proactively to keep operations moving.
• Maintain full confidentiality and professionalism at all times.

• Are fast, sharp, and structured - you bring clarity to chaos.
• Communicate with polish - in writing, slides, and speech.
• Anticipate needs before they’re spoken and follow through without reminders.
• Are deeply organized and don’t drop the ball, ever.
• Move fast, think ahead, and keep people accountable.
• Handle sensitive information and stakeholder relationships with maturity and discretion.
• Want to be at the center of execution, not just observing from the sidelines.

• 3+ years of work experience, including 2+ years supporting a C-level executive or founder.
• Experience in high-growth, fast-moving environments (tech/startup preferred).
• Strong writing, coordination, and stakeholder management skills.
• Proficiency with Google Workspace, Notion, Excel, and digital productivity tools.
• Excellent judgment, attention to detail, and business maturity.
• Fully based in Malaysia and available to work on-site in Petaling Jaya HQ.
• Comfortable supporting occasional urgent matters outside of standard hours.

We’re a lean, high-performance team that moves fast and holds a high bar. Titles don’t matter here - output, integrity, and ownership do. Everyone is expected to roll up their sleeves, contribute meaningfully, and take initiative.

We reward people who think like owners. We value speed, clarity, and relentless ownership. If you’re hungry to grow and care deeply about excellence, this is your kind of environment.

• Above-market compensation for top-tier performance
• A high-exposure role at the center of company leadership
• Opportunity to grow into broader strategy, operations, or chief-of-staff paths
• A fast-moving, no-nonsense team that values clarity, ownership, and speed
• Real impact in shaping how the CEO leads and how the company executes

BJAK is Southeast Asia’s largest digital insurance platform, serving millions of users across Malaysia, Thailand, Taiwan, and Japan. We simplify financial services using technology, automation, and AI, making protection more accessible, transparent, and affordable for all.

If you’re a sharp executor who loves being at the heart of leadership and results - and want to be trusted with what truly matters - join us at BJAK.

Petaling Jaya, Selangor, Malaysia

Senior Finance Executive (Shared Service) Responsibilities

• Prepare monthly account in accordance with accounting standard and group accounting policy.
• Prepare monthly tax and deferred tax computation.
• Maintain financial records in accordance with policy and procedure.
• Responsible for annual audit and preparation of audit report.
• Monthly review of budget achievement.
• Any other report and data compilation at ad-hoc basis.
• Ensure all payable workflow (invoices and payment process) are processed on time.
• Review transaction and report that prepared by team.
• Overseas Account Payable month end process.
• Manage and resolve issues and queries related to daily tasks, process and system.
• Identify solutions and/or improve opportunities.
• Perform other related duties as may be assigned or delegated by the Superior or any other person as directed from time to time.

• Candidate must possess at least a Professional Certificate, Bachelor's Degree in accountancy or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Highly committed and able to work independently within tight deadlines.

• Executive

• Full-time

• Accounting/Auditing, Finance, and Other

• Hospitals and Health Care, Hospitals, and Medical Practices

Overview

• Support Head, Programme Management Office to co-ordinate management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related deliverables.
• Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.
• Responsible for managing all aspects of a project end-to-end, throughout its lifecycle to the agreed budget, timeframe, and quality according to the Group Change Delivery Standards (CDS) for the function.
• Manages a complex, large, business and technology project while being responsible for the project delivery governance, including project delivery approvals and/or multiple vendor management. Individual could also be responsible to manage multiple medium-sized projects.

In addition to project related activities, the role holder may assume People Leader’s responsibility for team members.

• Support the Head, Programme Management Office to co-ordinate management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related deliverables
• Work closely with the relevant Business and functional leads / POs and wider set of stakeholders to ensure that the planned changes are in line with the strategic business objectives.
• Manages the project / change using the Group Change Delivery Standards for delivery of the scope with a disciplined approach to change control and agreed timelines.
• Responsible for managing and driving the project delivery, provide direction, setup project governance in line with group standards as well as the CPO / AE expectations in the project.
• Responsible for ensuring that the relevant governance and compliance requirements are met, including processes related to vendor onboarding, Responsible AI, Change Risk Assessment, cloud governance, processes design, and others.
• Responsible to drive and end-to-end delivery of change projects in the domain assigned in an Agile delivery environment
• Drive and manage change projects while complying to Change Delivery Standards (CDS) assurance framework. Ensure adherence to CDS and governance policies and staff working on the projects are aware and comply.
• Lead and drive change management, able to take calculated risks and seeks continuous improvement. Effectively manage, collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• Support the Group, Region, Country teams on financial management, project planning, overall project governance and various management reporting.
• Establish governance and review Programme documents: PSC/ PgSC ToR, AED/PED, BRD, Project Plans, Closure Report, Change Requests, PSC MoM etc as applicable to meet the highest quality standards.
• Monthly update of Governance Dashboard and Phase Gate review for project funded initiatives by the Group / Region.
• Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, QPR, Refinement Forums, minutes etc)
• Ensuring project tools ie. Clarity, Azure DevOps is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the PSC/PgSC.

• Country and Business Heads,
• Technology & Operations (T&O), Functions – Business and Function Heads,
• Programme & Project stakeholders - Program Manager, Product Owners, Design Lead, Vendor partners
• GBS MT, Leadership team
• Key Functional partners: Technology, HR, Finance, Compliance, Legal and Risk, GBS / GPS Ops.

• Bachelor’s degree from a reputable university
• 12+ years’ of overall work experience in banking field, with proven track record in project / initiative implementation, business analyst skills and getting things done with the flexibility to adapt
• Minimum 10 years’ experience in Project Management preferred within a large international, dynamic organisation.
• Experience with managing Agile and waterfall projects. Project Management accreditation required – PMP / PSM / ITIL / PRINCE2 / Agile.
• Knowledge of Bank’s policies and procedures and key risk areas/risk types such as data quality is a must
• Should be a self-starter who possesses an inquisitive, growth mindset to support, facilitate problem solving and promote innovation in the organization
• Be ‘agile’ and demonstrate a ‘can do’ attitude committed to doing ‘what it takes’ to deliver.
• Should be able to work independently with stakeholders. Be able to learn quickly, listen, identify problem areas and articulate clearly to stakeholders.
• Should possess excellent communication and presentation skills; PowerPoint, written and oral
• Should have good hands-on experience on MS Excel and familiar with data management concepts and MI reporting.
• Highly disciplined and structured with an outcome oriented and logical mindset and approach. Should be focused, organised and results-oriented. Possesses good analytical / critical thinking skills
• Ability to prioritise and have good time management skills, as well as having a close attention to detail
• Able to handle multi-tasks, manage time effectively and perform under pressure and able to work at flexible hours.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Trust & Safety New Associate - Malay & Indonesian Speaker (Local Malaysian Hiring)

Join to apply for the Trust & Safety New Associate - Malay & Indonesian Speaker (Local Malaysian Hiring) role at Accenture Southeast Asia

Role Descriptions

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.

Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

• Review, classify and/or remove content according to client guidelines, using specific tools and channels
• Understand and remain updated on changing client policies and guidelines
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
• Serve as an advocate for the user community
• Participate in process improvement initiatives that improve quality and efficiency of work
• Participate in continuous training programs and workgroup discussions for optimal development in the role
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

• Strong coping, emotional resilience, and stress-management skills
• Excellent comprehension, communication, and Indonesian & Malay language skills
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
• Strong attention to detail
• Comfort synthesizing and analyzing information from multiple streams
• Strong critical thinking and decision-making skills
• Deep familiarity and passion for the Internet, internet platforms, and Internet culture
• High affinity and cultural awareness of political and social situations regarding the relevant market and region will be supported
• Ability to work well individually and as part of a team
• Ability to work differing rotations/shifts and non-standard work hours
• Flexibility in meeting changing business needs in a fast-paced environment
• Commitment to quality, efficiency, and effectiveness
• Previous business process outsourcing, customer service, or content moderation experience is a plus

• Entry level

• Full-time

• Project Management and Management

• Business Consulting and Services

Located in Kuala Lumpur, Malaysia. This posting provides details about the role and its local hiring focus.

Company Overview
Our client is a leading real estate agency and advisory firm with a strong global presence, specializing in property sales, project marketing, and investment opportunities.

Responsibility

• Negotiating and drafting commercial contracts, company policies, and legal documents across multiple jurisdictions.
• Shaping internal governance by creating and refining policies, memos, and regulatory reports.
• Managing our global intellectual property portfolio, safeguarding IQI’s trademarks and brand assets.
• Leading legal due diligence for international expansions, joint ventures, and strategic projects.
• Tracking regulatory changes and advising on updates to keep the business agile and compliant.
• Supporting diverse legal matters, including corporate, commercial, litigation, and cross-border transactions.
• Collaborating with external counsel and business partners to align legal strategy with operational goals.
• Advising business units across real estate, PropTech, hospitality, valuation, and design to ensure legal clarity and sector compliance.
• Contributing to special projects and ad-hoc legal initiatives with initiative and insight.

Requirements:

• A minimum qualification of Bachelor of Laws (LL.B) with commendable academic results from a reputable university and called to the Malaysian Bar.
• Minimum 2 years of Post-Qualified Experience in either a law firm or corporate setting.
• Prior experience in litigation and corporate matters is required
• Proficient in written and spoken English, Malay and Mandarin.
• Proficiency in spoken and written Mandarin is essential for reviewing and analysing Chinese regulations and laws, as well as communicating with local stakeholders.
• Strong critical thinking skills to assess fact situations, identify legal issues, analyse, understand, and apply relevant statutes and regulations.
• Excellent communication and interpersonal skills
• Ability to work efficiently both independently and part of a team.
• Excel at solving complex, multi-faceted problems, demonstrating sound judgment in risk assessment and the ability to present informed solutions in a manner that balances business goals and people’s needs.

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

As an Order Management Analyst, you will be responsible for delivering exceptional customer service to our wholesale, e-commerce, and retail customers in the EMEA region.

Your primary focus will be on ensuring accurate and timely order processing, stock allocation, and shipment preparation. You will also play a key role in resolving customer inquiries, claims, and returns, as well as identifying and implementing process improvements.

What Your Impact Will Be:

Order Management

• Process orders accurately and timely from receipt to cash collection.
• Allocate stock to orders and prepare shipments for the warehouse.
• Confirm orders in the customer web portal.
• Manage the order book to align with customer requirements.

Customer Support

• Facilitate inquiries from customers, sales, finance, planning, and logistics teams.
• Proactively communicate discrepancies in customer data to the sales team.
• Resolve claims and returns efficiently.
• Identify and resolve issues and implement preventive measures.
• Coordinate logistical processes to ensure timely delivery.

Process Improvement

• Initiate and drive continuous process improvements, both internally and with customers.
• Analyze key performance indicators (KPIs) such as forecast accuracy and OTIF.

Cross-Functional Collaboration

• Collaborate with marketing, sales, finance, planning, logistics, and customer teams.

What We’re Looking For:

• Education and Experience : Bachelor’s degree in supply chain management and/or related field, 2-3 years of relevant experience.
• Technical Skills : Advanced Microsoft Office skills (especially Excel), AS400 knowledge preferred, strong supply chain process understanding.
• Language Proficiency : Fluent English (written and spoken), Mandarin or Tamil (written and spoken) would be an added value.
• Soft Skills : Excellent communication, problem-solving, analytical, and organizational skills.
• Teamwork and Adaptability : Team-oriented, flexible, and adaptable to change.
• Motivation and Learning : Self-motivated and eager to learn.

Don’t meet every single requirement?At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences.Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at and .

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy

Join to apply for the Executive Assistant (EA) to Chief Risk Officer role at OCBC .

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We understand people and provide support, services, solutions, and career paths tailored to their needs.

Today, we are transforming by leveraging technology and creativity to become a future-ready learning organization. Our strategic goal is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future, innovate in delivering financial services, work in supportive teams, and build lasting community value. Enjoy a vibrant, future-ready career with us.

• Manage the CRO’s calendar, prioritizing meetings aligned with strategic goals.
• Act as a trusted advisor, managing communications and follow-ups.
• Prepare materials for meetings, presentations, and risk management reports.
• Serve as the primary contact between the CRO and stakeholders.
• Lead and monitor progress on strategic projects and initiatives.
• Report on key risk management metrics.
• Handle confidential information with professionalism.

We are Singapore’s longest established bank, committed to helping individuals and businesses since 1932. We focus on understanding people to meet their needs and aspirations.

We are evolving into a future-ready organization, aiming to be Asia’s leading financial partner for sustainability. Join us to innovate, support community growth, and develop your career.

Competitive salary, flexible benefits, community initiatives, top-tier learning and development, and a culture of equal opportunity and fair employment. Your growth and well-being are important to us.

• Bachelor’s degree or equivalent experience preferred.
• At least 5 years supporting C-suite executives, ideally in risk, finance, or regulated industries.
• Strong knowledge of risk frameworks, regulations, and governance.
• Excellent organizational, analytical, and communication skills.
• Proficient in Microsoft Office and collaboration tools.
• Capable of managing multiple priorities independently.
• Discreet, emotionally intelligent, and professional.
• Effective with senior leaders and diverse teams in a fast-paced setting.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Administrative

Industry: Banking

This job posting is active.

Company overview

We are partnering with consulting services in capital markets, real estate, AI, and technology.

Job Description :

• Manage and collaborate with channel partners to identify and acquire new clients, establishing a robust pipeline to support sustainable business growth across all designated countries in SEA.
• Engage in extensive travel throughout the assigned countries to lead impactful sales meetings and presentations, strategically positioning the company to capitalize on emerging business opportunities.
• Foster and maintain strong client relationships, ensuring partner and stakeholder satisfaction.
• Participate actively in trade shows and industry conferences across the Southeast Asia (SEA) region, expanding professional networks and uncovering potential business prospects.
• Provide regular updates to Headquarters through comprehensive and detailed reports on meetings, site visits, and overall business activities, ensuring transparent communication on progress and developments.
• Execution of ECM deals i.e. IPO, Rights Issue, FPO, Buyback, Takeover, Delisting.
• Preparation of Offer Documents for IPOs / QIPs / Rights Issue / Buybacks/ Open Offers / Delisting / Debt Issues / Corporate advisory mandates and other relevant filing / reporting documents for SEBI and Stock Exchanges.
• Liaising with clients, legal advisors, registrar, auditors, syndicate members, other advisors, SEBI, Stock Exchanges and other intermediaries involved.
• Client facing role where the candidate will be working closely with internal and external stakeholders to ensure the successful execution of ECM transactions.
• In-depth knowledge of SEBI ICDR Regulations, LODR, Buyback regulations, open offer regulations, companies act and other regulations relevant for ECM transactions.
• Ensure compliance of offer documents with applicable securities regulations, SEBI and stock exchange rules, and listing requirements throughout the equity capital market execution process.
• This would also include, coordinating with legal and compliance teams to address any regulatory issues.
• Exceptional analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.
• Preparation of financial models, Information Memorandum, other marketing literature, presentations, etc. for institutional investors.

Requirement to be succeed :

• bachelor’s degree in commerce, economics, business, marketing, finance or business development is necessary as a baseline qualification. An MBA is an advantage.
• Required Experience: 5-10 Years of ECM Execution and should have handled at least 2-4 ECM Transactions including IPO.
• Demonstrated expertise in strategic planning, sales, marketing, and business development.
• Fluent in spoken and written English.
• Exceptional communication and interpersonal abilities.
• Strong business acumen and commercial insight.
• Proficiency in negotiation, persuasion, and networking.
• Commitment to professional integrity and ethical business practices.
• Open to travel.

To Apply

If you are interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref: /188

Consultant: vivien Joshua

Registration No: -W)

EA Licence No: JTKSM 949A

Join to apply for the Associate - Managed Services (Mandarin Speaker) role at Vialto Partners

Company Overview

Vialto Partners is a market leader in Global Mobility Services. Our purpose is to “Connect the World.” We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.

Job Summary

In this position you will serve as a vital contact for employees engaged in assignments, transfers, and relocations, covering both international and domestic movements. This role encompasses liaising with clients, internal teams, and mobility suppliers. It involves providing operational support, adeptly managing inquiries, and serving as the main escalation point for any issues related to global mobility.

Job Description

• Manage the business travel experience for employees, ensuring comprehensive documentation compliance with PWD regulations, including the manual submission of certifications.
• Function as the central point of contact for mobile employees, providing specialized guidance on all aspects of mobility processes, policies, taxes and procedures
• Guarantee adherence to local, national, and international laws and regulations in each deployment location, covering areas such as immigration, tax, and labor laws.
• Collaborate closely with HR and internal client teams to ensure a smooth and efficient deployment of permanent employees.
• Maintain budget awareness for permanent workforce deployment, optimizing costs while upholding the quality and effectiveness of deployments.
• Work in partnership with third-party providers, where necessary, to streamline the deployment process.
• Keep meticulous records of all process documentation for accountability and reference.
• Regularly provide detailed reports and data to senior management, covering case monitoring, employee onboardings, and daily operational workload.
• Proactively identify and address potential risks and challenges in permanent workforce deployment, devising effective mitigation strategies.
• Collect and analyze feedback from deployed employees to continually enhance the deployment process and support services, including managing required notifications.
• Contribute to the development and improvement of automated solutions and processes.
• Liaise with various territories to address complex queries and navigate nuances in process and regulations.
• Serve as the primary contact for employees on business trips, delivering exceptional service, addressing their needs and concerns, and facilitating their smooth transition to new work locations.
• Maintain regular communication with clients, providing updates on travel assessments, addressing concerns, and ensuring overall client satisfaction.
• Act as a PWD specialist, overseeing business travel-related workforce matters and ensuring compliance with all relevant legal and regulatory requirements.
• As you progress in the role, develop and implement a strategic plan for posted worker directive that is in line with the organization's broader global expansion goals.

Required Skills And Experience

• Fluent in Mandarin and English, both written and spoken
• Demonstrate ability to be proactive and excel in a fast-paced environment
• Demonstrate ability to manage large scale call volume, with strong time management skills and ability to self-direct
• Excellent verbal communication skills
• Strong work ethic and ability to be self-directed
• Demonstrate ability to prioritize and multi-task (taking a call while entering notes and sending emails)
• Great active listening skills
• Exceptional interpersonal and rapport building skills
• Demonstrate empathy and patience when dealing with employees
• Adaptability and flexibility

Preferred Skills

• Cultural understanding of Mandarin-speaking regions.

Additional Information

• Work Location- Kuala Lumpur SDC
• We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
• Please note, AI is used as part of the application process.

• Entry level

• Full-time

• Management and Manufacturing
• Industries

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