8,065 Human Resources jobs in Malaysia

Overview

• Lead transformation in a dynamic, values-driven organisation.
• Influence culture and talent across the entire organisation.

Our client is a well-established, service-based organisation with a strong reputation for excellence, integrity, and people development. With a diverse workforce of both local and expatriate employees, the organisation operates in a complex, multicultural environment and is committed to delivering high-quality experiences to its stakeholders.

They known for their collaborative culture, inclusive leadership, and long-term investment in talent development. The organisation continues to grow steadily and offers a dynamic environment where human capital plays a central role in sustaining its success.

• Partner with the Senior Leadership Team (SLT) to regularly review the organisation's strategic plan and align HR strategies to support long-term objectives.
• Act as a trusted advisor and strategic partner to the CEO/MD and SLT.

• Provide strategic direction and leadership for HR initiatives across the organisation, including: Designing and implementing consistent and effective recruitment and selection methodologies, both local and expatriate.
• Leading reward strategies, staff engagement, performance management, and career development programmes.
• Driving employee relations strategies, including HR policy development aligned to legislation and best practice.
• Developing leadership capabilities and professional excellence through structured staff development programmes.
• Creating effective communication and engagement frameworks across the workforce.
• Promoting a culture of coaching, collaboration, and high performance.

• Build and sustain a strong organisational culture and sense of team spirit, ensuring achievements are recognised and celebrated.
• Lead investigations and resolution of disciplinary matters and grievances.
• Ensure compliance with labour law and statutory requirements.
• Represent the organisation in HR-related matters with external agencies and bodies (e.g., Industrial Court).

• Oversee recruitment for all employees, contractors, and third-party providers.
• Ensure HR documentation and records are accurate and compliant.
• Manage HR administration processes, including best practice in recruitment and onboarding.
• Oversee staff healthcare benefits and insurance programmes.
• Work with relevant teams to ensure smooth onboarding of expatriate staff.
• Manage the HR Department budget.

• As part of the SLT, contribute fully to organisational initiatives, including:
• Leading professional development initiatives.
• Building leadership capacity across teams.
• Taking accountability for budgeting and financial controls.
• Supporting organisational growth and branding.

• Minimum degree qualification with at least 15 years' progressive HR experience
• Background in service-based industries (hospitality, healthcare, education, professional services)
• Proven track record in strategic HR leadership within complex organisations
• Strong expertise in talent management, employee relations, and Malaysian employment law
• Experienced in leading HR teams and partnering with senior leadership
• Excellent communication, leadership, and problem-solving skills
• Demonstrates integrity, empathy, and mutual respect with a genuine commitment to employee wellbeing and growth

• A strategic leadership role with direct impact on organisational culture and people strategy
• Opportunity to work in a Diverse, multicultural environment with both local and expatriate employees
• A values-driven organisation built on integrity, empathy, and mutual respect

Contact Ben Chew

Quote job ref JN-

Phone number

Overview

Jobs in Malaysia - Search Job Vacancies - Career | Jobstreet

What

Where

Suggestions will appear below the field as you type

Explore company profiles to find the right workplace for you. Learn about jobs, reviews, company culture, perks and benefits.

All the juicy salary news in your industry

Make your Jobstreet profile stand out to employers

Overview

We’re looking for a driven Partnerships & Project personnel to plan, grow and manage our network of SPX Service Points. You’ll be pitching to potential partners, onboarding new locations, and ensuring top performance across our key partner. Additionally, you will be driving the growth of our network by identifying potential strategic hotspots, prioritizing the key areas and ensuring the sales team expands accordingly.

This role is perfect for someone who thrives on relationship-building, performance improvement, strategic problem-solving and loves tangible project planning.

1. Pitching & Onboarding
   • Identify and pitch the SPX Service Point programme to potential leads and retail chains.
   • Present value propositions to decision-makers and manage end-to-end onboarding for operational readiness.
   • Negotiate, draft, and manage contracts in compliance with policies and regulations.
2. Relationship Management & Performance Monitoring
   • Manage key accounts to build strong, long-term partnerships.
   • Ensure partners meet or exceed SLAs and KPIs.
   • Track account performance, analyse data to identify gaps, and implement improvements through regular reviews and audits.
   • Negotiate rates and identify opportunities for cost savings.
3. Strategic Planning & Projects
   • Contribute to service point network planning, cost optimisation, and risk management.
   • Using data, identify potential hotspots (including breakdown by priority) and project plan towards achieving full hotspot coverage.
   • Build infrastructure to support on-ground sales team in providing relevant information on hotspots.
   • Monitor and track progress of on-ground sales team, while ensuring we fully understand areas that we are required to place more emphasis on.
   • Develop operation process flow and guidelines within and across the team to ensure the services provided are aligned to the set standards.
   • Ideate ways to increase buyer awareness on buyer self collect.
   • Work with cross-functional teams to align operations with business goals.
   • Maintain professional and effective communication with internal and external stakeholders.

• Bachelor’s degree in the related field.
• 2+ years experience in external relationship management for partnerships roles.
• Strong pitching, negotiation, and relationship management skills.
• Good communication skills in both written and verbal.
• Proficient in MS Office; CRM experience is a plus.

The Process Excellence team, part of Group Transformation Office, requires a Process Excellence (PE) Self Service and Continuous Improvements Lead, to partner across the organisation, to raise process excellence awareness and capabilities across SCB management, relevant PE practitioners and other stakeholder groups, build and roll out PE training and set up a community of practice to share best practices and celebrate success stories.

Underpinned by our ambition and mission to standardise, simplify, and digitise the bank, the Process Excellence (PE) team plays an essential role in providing PE foundational capabilities across the enterprise, to identify challenges and opportunities, raise our transformation ambition and support relevant delivery activities relating to process optimisation (waste elimination, process simplification, digitisation and automation)

The role holder will partner with SCB management and PE practitioners to set up and run PE foundational capabilities relating to knowledge, training, community of practice and drive a continuous improvement culture through active and engaged stakeholder management, colleagues and PE practitioners. This role brings all relevant PE kn owledge, skill set and capabilities to raise awareness, build sustainable and robust PE capabilities and drive consistency / excellence for PE activities undertaken across the organisation.

In partnership with other relevant stakeholder groups (ST HR, support partners), this role will ensure process excellence capabilities, skill set and training are fit for purpose and delivers value for PE practitioners and the Bank, offering a sense of belonging and clear career path, supported by competencies and training.

• Define and build vision, capabilities and implementation roadmap for Knowledge, Training, Community of Practice and Continuous Improvements for relevant personas / practitioners in the Bank
• Drive a culture of continuous improvement and process excellence in the Bank
• Responsible for driving a culture where best practices, knowledge and lessons learnt are routinely captured, disseminated and embedded as part of the way we drive Process Excellence at Standard Chartered
• Work with the ‘process excellence community and practitioners’ and other relevant groups (e.g. Global Process Owners, Domain Owners), both to share knowledge, raise awareness, drive consistency and a culture of continuous improvements to engage colleagues to identify / drive changes and
• increase our transformation ambition to transform processes end-to-end and transversally
• Gather feedback from stakeholders and participants from the community of practice, and prioritise and embed these capabilities in the organisation
• Ability to influence and inspire colleagues to drive a transformation culture, continuous improvements and drive SCB transformation ambition and capabilities
• Define certification and competency schemes, talent profiles, general objectives, minimum expectations, etc
• Demonstrate ability to influence and inspire colleagues to identify opportunities / challenges and act as an agent of change
• Develop and support the production and embedding of learning and development capabilities for Process Excellence, with the aim to up-skilling PE community
• Drive an inclusive culture to excel at Process Excellence, raise SCB ambition to transform core processes and build a culture of continuous improvements
• Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with relevant partners
• Lead and support a change in mindset, building a culture of process excellence, client and colleague centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of outcomes Set effective metrics and standards, transparently communicating them to team members and Community of Practice participants, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.

• Employ, engage, and retain high quality people, with succession planning for critical roles
• Ensure team structure/capacity is reviewed to enable delivery of outcomes
• Ensure the provision of on-going training & development, ensure that targeted audiences are suitably skilled and qualified for their roles
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives
• Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind
• Identify, assess, monitor risks relating to the set up and running of these capabilities. Support the development and implementation of controls and mitigation plans

• Group Transformation Office
• Process Excellence Team
• Process Excellence practitioners across the Bank
• Global Process Owners, Product Owners and Domain Owners
• Strategy & Transformation, HR and Learning teams
• CIB, WRB and Functions management and COO community
• External vendors (if applicable) for certifications, training and sharing of best practices

• Minimum of Bachelor's Degree in relevant.
• Minimum 8 years in the project / programme / portfolio management space, supporting or delivering mid-large size, complex initiatives, ideally in the financial services industry
• Deep understanding of knowledge sharing, training and running community of practice
• Knowledge of “SCB ways”
• Proven experience in the learning and development of teams, has a genuine interested in disseminating knowledge and skills among colleagues, derives satisfaction from other’s learning and improving their skills
• Strong influencing and communication skills – oral, written and presentation. Proven success in communicating technical information in a simple way.
• A can-do attitude committed to doing what it takes to deliver. Diligent and detail orientated
• Growth mindset. Appetite, ambition and ability to experiment and learn quickly
• Excellent stakeholder management, presentation and communication skills. Establishes effective working relationships across the organisation – from senior management to individual teams
• A team player; multi-culturally aware with a proven ability to work in a global service delivery model, with onshore and offshore resources
• Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner
• Demonstrate understanding of and commitment to the Group’s core values

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

Michael Page Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Chief Human Resources Officer (Financial Services) role at Michael Page

Michael Page Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Chief Human Resources Officer (Financial Services) role at Michael Page

• Lead transformation in a dynamic, values-driven organisation.
• Influence culture and talent across the entire organisation.
  
  
  

• Lead transformation in a dynamic, values-driven organisation.
• Influence culture and talent across the entire organisation.
  
  
  

• Define and execute the HR vision, strategy, and roadmap to support the institution's growth and transformation agenda.
• Act as a trusted advisor to the CEO, Board, and senior leadership on all people-related matters.
• Lead organisational design, workforce planning, and change management initiatives to align with evolving business needs.
  
  
  

• Drive talent acquisition, succession planning, leadership development, and employee engagement strategies.
• Champion diversity, equity, and inclusion to strengthen the organisation's culture.
• Build a future-ready workforce with the right skills and capabilities for the financial services sector.
  
  
  

• Oversee compensation & benefits, performance management, and employee relations frameworks.
• Ensure HR policies and practices are compliant with regulatory requirements and industry standards.
• Leverage HR analytics to provide actionable insights and measure organisational effectiveness.
  
  
  

• Bachelor's degree in HR, Business, or related field (Master's preferred).
• Minimum 18 years of HR leadership experience, with at least 7 years in a senior executive role within financial services.
• Proven track record in driving transformation, leading through change, and managing complex stakeholder relationships.
• Strong knowledge of regulatory and compliance requirements in the banking/financial sector.
  
  
  

• Opportunity to shape the HR strategy of a leading financial institution.
• Work closely with C-suite and Board on organisational transformation.
• Competitive executive package with performance incentives.
  
  
  

• Seniority level Executive

• Employment type Full-time

• Job function Training and Human Resources
• Industries Financial Services, Accounting, and Banking

Referrals increase your chances of interviewing at Michael Page by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About the opportunity

IT Service Delivery:

• Owns the foodpanda employee IT experience in one market (typically less than 500 users), ensuring that KPIs, SLAs and CSAT targets are constantly met for the team and oneself.
• Ensures all users are equipped with the most effective company technology and Internet connectivity, and continually assesses needs and requirements based on IT global/regional standards, guidelines and policies.
• Lead, guide and be actively involved in organising support, troubleshooting, and repair for IT equipment and networks of complex issues.
• Has a thorough understanding of local culture and actively seeking how technology enables the business to operate more efficiently.
• Develop and maintain continuity plans to address local business continuity under the guidance of one’s manager.
• Consistently seeks opportunities to streamline processes/procedures and work with respective stakeholders to initiate and implement these improvements within their market domain.
• Prepare and maintain comprehensive documentation including Standard Operating Procedures (SOPs), and knowledge-base articles.
• Business travel may be required within local markets.

• Technical Leadership
• Seen as the Subject Matter Expert (SME) in IT Service Delivery and will be responsible for providing specialised knowledge and expertise in the delivery of IT services, including training of IT employees. Develop detailed process documentation and guidelines to ensure consistency and clarity in service delivery. Able to translate complex technical information into clear, understandable language and tailor communication style to different audiences.
• Align technical initiatives with broader organisational goals, anticipating future technical needs, and identifying emerging technologies that could benefit the organisation.
• Able to run the deployment of IT initiatives, new technologies, and system deployments in own market.
• Able to lead or coordinate with relevant teams to perform root cause analysis and implement preventive measures in areas of expertise.

• Budgeting and Resource Allocation
• Able to monitor and track project budget spending.
• When necessary, assist in developing the IT project budget.
• Incident and Problem Management:
• Own the end-to-end process of resolution of IT incidents and problems to meet defined service level agreements (SLAs) and minimise business disruptions.
• Ensure timely communication with affected parties.

• IT Project Management
• Project Management experience with office builds and end-to-end infrastructure implementations. Guidance from senior managers would be needed for more complex situations.
• Ensure project timelines, budgets, and objectives are met while adhering to quality standards.
• Vendor Management & Procurement:
• Follow the internal procurement process/policies/guidelines and work with your manager and local procurement for all procurement needs within your domain/scope. Proper segregation of duties between procurement and IT. i.e., procurement is responsible for all procurement processes (e.g. pricing, terms and conditions, etc) while IT will be responsible for the technical requirements.
• Establishes relationships with technology and equipment vendors within your domain.
• Ensure local vendor delivery based on contract/purchase order.

• IT Governance and Compliance
• Understand and ensure adherence to IT policies, procedures, and security standards for self and team.
• Works with Regional and Global InfoSec teams on promoting IT security awareness in-country, and taking appropriate steps to address security incidents, if necessary
• Collaborate with internal and external audit teams to fulfil IT-related audit requirements.

• Stakeholder Engagement
• Build and maintain strong relationships with business stakeholders within your scope/domain.
• Conduct regular meetings to understand their IT needs and work with your manager to align IT services accordingly.

• Minimum of 5 years of experience managing a single location or multiple locations with a small number of users (less than 500 users)

• ITIL, CompTIA A+ or relevant professional certifications are highly desirable

• Experience with networks, firewalls, and desktop computing/management technologies

• A self-driven leader with proven capabilities in managing and leading a team

• Great Interpersonal and stakeholder management skills with ability to effectively engage with local leadership/stakeholders and global/regional IT leadership

• Exhibit skills in solving complex problems spanning multiple functions

• Solid understanding of procurement processes.

• An individual who pays attention to details

• Ability to work under pressure and still meet regional/global goals and OKRs.

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Select how often (in days) to receive an alert:

Date: 25 Aug 2025

Service Line / Portfolios: Enterprise Technology & Performance

Location: Singapore, Singapore, SG Kuala Lumpur, MY

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

• You will be assigned as Service Delivery Manager (SDM) to manage an Application Managed Services (AMS) team in rendering support services to our Client. In this role, you are expected
  • To ensure that service delivery and service support processes are on track for the consistent delivery of a high level of client service in an effective and cost-efficient manner.
  • To take accountability for service delivery performance, meeting customer expectations, and driving future demand
  • To be overall responsible for the SLA Governance and Status Reporting.
  • To take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
  • To ensure systems, procedures, and methodologies are in place to support outstanding service delivery
  • To identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders.
  • To recommend methods of improvement and seeing that actions are implemented on time for service delivery upgrades
  • To mentor and guide team members in helping them attain expected standards of excellence
  • To ensure team maintains documentations according to firm standards, best practices, and standard operating procedures
  • To ensure team fully comply with and adhere to all the standard AMS process & procedures that are developed, and client’s IT policies that applies.
  • To provide accurate and regular reports to the client and management on performance of the service delivery
  • To manage all financials related to the client engagements and ensure it is accurately and timely updated. Able to manage all queries related to financials independently and work on discrepancies (if any) immediately and effectively
  • To assist in client contract management and ensure all policies and scope is understood and adhered to by all relevant team members in the engagement
• You may be assigned as a Project Manager to lead a team to deliver a mini implementation or a Change Request. In this role, you are expected
  • To plan, manage, execute and deliver the work products within time, cost, quality and risk that addresses our clients’ business needs and help achieve their strategic goals
  • To mentor and guide team members in helping them attain expected standards of excellence
  • To ensure team maintains documentations according to firm standards, best practices, and standard operating procedures
  • To manage all financials related to the client engagements and ensure it is accurately and timely updated. Able to manage all queries related to financials independently and work on discrepancies (if any) immediately and effectively
  • To provide accurate and regular reports to the client and management on performance of the engagement
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries
• You will uphold the firm’s standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst, Consultant and Senior Consultant level members.
• You may be task to mentor potential Manager candidates on Service Delivery Management and/or Project Management knowledge.
• You will lead and/or support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Have at least 5 years of experience in a Manager position (e.g., Project Manager, Portfolio Manager, or Service Delivery Manager)
• Have at least 10 - 14 years of relevant experience managing an application support team and/or full-cycle SAP project implementations.
• Have the ability to lead and manage cross-functional teams, fostering collaboration with internal teams, external vendors, and stakeholders to drive project success, service quality, and client satisfaction.
• Experience in sales pursuits, including pursuit presentations. Experience in leading and managing pursuits.
• Strong ability to drive executive-level conversations.
• Able to perform project planning, risk management, incident management, problem management, and change management with a keen sense of business risk and commercial acumen.
• Able to manage the financial aspects of service delivery and/or project financials.
• Have sound business acumen, teamwork, leadership qualities, and effective communication skills throughout the service delivery and project lifecycle.
• Have a good understanding of service delivery management lifecycle processes and/or traditional waterfall and Agile project delivery methodologies.
• Ability to act as a role model, guide, and mentor to the support team.
• Capable of providing SME (Subject Matter Expert) advice on functional SAP areas.
• ITIL, PMP, PRINCE2, or Agile certification is an added advantage.
• Strong English communication skills (spoken & written). Additional language skills (e.g., Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.) are a plus.
• Willingness to travel for short-term and long-term project assignments (both locally and abroad).
• Must be willing to work 100% from the DC-KL office.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Requisition ID:

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

Overview

• The IT project manager is responsible for managing the end-to-end delivery of projects from initiation and planning to execution, monitoring, and closure, ensuring they are completed on time, within budget and to the required quality standards.
• Lead cross-functional teams, coordinating resources, managing budget and ensure project goals align with business objectives. This role requires leading cross-functional project team, strong leadership, strategic thinking, and the ability to manage stakeholder expectations in dynamic environments.
• Apply structured project management methodologies to mitigate risk, resolve issues and maintain strong communication channels with stakeholders at all levels. Success in this position depends on the ability to balance technical understanding with business needs, navigate dynamic environments and build collaborative relationships across departments.
• Responsible for planning, executing, and closing projects while ensuring they meet agreed scope, time, budget, and quality standards. PMs act as the bridge between stakeholders and the project team, ensuring alignment of objectives, managing risks, and driving successful delivery.

• Translate strategic business goals into actionable project plans that deliver measurable business values.

• Define project scope, objectives, governance and stakeholder engagement plans in alignment with business and IT strategies

• Develop and lead detailed project plans, ensuring deliverables are met on time, within scope and to quality standards

• Track progress against agreed milestones, budgets and quality metrics, applying change control processes as needed.

• Manage relationships with internal stakeholders, cross-functional teams, and vendors to ensure effective collaboration and delivery.

• Oversee project budgets, contracts and vendor performance to achieve cost control and value for money.

• Proactively identify, assess and mitigate risks and issues to minimise impact on project outcomes.

• Ensure compliance with governance frameworks and drive continuous improvement through post-project reviews and best practice adoption.

• Bachelor’s Degree in Project Management, Engineering, Information Technology, or related discipline.
• Minimum 8 years of total professional working experience in IT, with at least 5 years of progressive project management experience
• Minimum 3-5 years in managerial or team lead role, with proven people management and stakeholder engagement skills.
• Experience across multiple IT domains such as IT Operations, Infrastructure Management, Cybersecurity, Consulting, related field.
• Proven track record of delivering large-scale, multi-stakeholder projects ahead of schedule, within budget, and to specification.
• Experience with both Agile and Waterfall methodologies (or hybrid frameworks).
• Prior experience in budget management, vendor negotiation, and contract oversight.

Press Tab to Move to Skip to Content Link

Other locations: Primary Location Only

Date: Aug 11, 2025

Requisition ID:

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

This is an individual contributor role to support the Asean Service Line Leader in running an efficient business together with Finance & Talent. This role is responsible for closely monitoring key performance indicators to achieve strategic priorities and driving improvement initiatives with strong collaboration with other teams and leaders to drive the execution of strategic priorities. You play an active role in collaborating and managing relationships with key stakeholders in Asean and outside the region.

Your key responsibilities

Leadership insights

• With a strong understanding of the Asean strategy and goals, work with the Asean leadership team to execute the strategy. The ability to break a strategy down into achievable activities and deliverables will be important, as will teamwork, communication and driving outcomes.
• Prepare leadership insights and analysis from systems and reports on business performance for senior leadership within and beyond Asean.
• Work collaboratively with various teams across finance, markets, BD and other operations teams to prepare a consolidated view of business performance results to enable identification of areas for improvement and drive activity to deliver improved metrics.

Reporting & Training

• Closely monitor key performance indicators and provide the leaders with timely advice on business performance, relying on reports generated from the finance and markets organizations.
• Together with Region Markets Finance, provide insights to the Asean Service Line Leader on sales and pipeline to help identify opportunities or gaps in the market and forecast the strength of demand, which has implications for future headcount needs and other commercial decisions.
• Provide training on systems to new hires/promotes.
• Provide support on any other reporting needs.

End-to-end planning for leadership meetings

• This may include monthly leadership meetings, strategy meetings, symposiums, forums, webinars, review meetings with global leadership which may be held in-person or virtually by working closely with various teams (events management, branding, facilities management) to achieve a successful outcome.
• These activities may include the full scope from agenda planning, coordinating rehearsals, preparing content and collating presentation decks, follow-up action items, on-the-ground support (as needed), meeting/logistics preparation, working with other teams on technical set-up, promotions and post-event management, etc.

Monitoring and Tracking of KPIs

• Lead/Participate in various workstreams with the main aim to work towards enabling each Market to achieve the strategic priorities for Asean Service Line. This may include monthly reviews of KPIs together with Markets and Finance – providing the data analysis, identifying the gaps to improve, working closely with Service Line Transformation Leaders to improve the metrics.
• Driving Sales & Pipeline management improvements by providing regular updates on data analysis, gap analysis and metrics outcome
• Conduct training on systems to teams as needed.

Annual Revenue Planning

• Support the annual revenue planning process, working closely with Area and Regional Operations and Finance teams to follow-up with each Market Service Line leaders and Region Sub-Service Line leaders.

Skills and attributes for success

• Strong project management experience (preferably in a Professional Services Consulting firm)
• Analytical skills with some financial literacy and the ability to interpret results and provide advice on performance. In addition, the ability to forecast and project areas that the leaders need to focus on.
• Strong in excel, data analysis and savvy with PowerPoint.
• Excellent communication, presentation and negotiation skills.
• Experience with event planning for strategic business discussions
• Meticulous attention to detail with the ability to manage multiple agendas; meet demanding time frames and tight deadlines. Ability to manage projects from start to finish.
• Enjoys collaborating with different teams and have strong relationship building skills with the ability to work with multiple stakeholders at all levels across the organization.
• The ability to stay calm and focused under high levels of pressure and the agility to quickly adapt to changes.

To qualify for the role you must have

• At least 7 years’ experience in a professional services related role
• Understanding of Asean cultures, desirable.

What we offer you

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.