665 Retail jobs in Malaysia

• Monitor and interpret relevant regulations, laws and standards/policies affecting the bank.
• Provide expert advice to internal stakeholders on regulatory requirements, policy changes and best practices.
• Act as the liaison party with key regulators.
• Evaluation of compliance risk in product programme, marketing materials, outsourcing arrangements and business initiatives.
• To conduct compliance training sessions for employees.
  
  

• Identify compliance risks and recommend mitigation actions including formulation and to conduct training sessions for employees and/or management.
• Identify and assess compliance breaches as well as recommend corrective action plans.
  
  

• Assist in drafting, reviewing and updating compliance policies, procedures and frameworks.
  
  

• 10 - 15 years of experience in the financial industry, preferably compliance and non-financial risk functions (with exposure to financial institutions).
• Domain knowledge in Compliance.
• Strong organization skills with excellent attention to detail.
• Senior stakeholder management, the ability to build constructive partnerships with diverse stakeholders and challenge where required.
• Demonstrates in-depth technical capabilities and professional knowledge in related fields.
  
  

• Strategise
• Engage
• Execute
• Develop
• Skills
• Experience

About You

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

• Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
• Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
• Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions
• Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
• Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
• Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
• Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
• Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‐centric efforts

Your Know-How

• 5 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
• 3 years of experience in leading (sales) teams in a dynamic environment
• A strong track record of scaling and structuring full-scope sales organizations
• Experience in dealing with external partners and B2C customers at all levels
• Proven track record through above-average performance at individual and team level
• A commercial mindset with excellent communication and sales skills
• Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Purpose & Overall Relevance for the Organization:

• Responsible for developing and leading the Retail organization and execution of strategic direction within designated market.
• Achieve profitable and sustainable market share growth and drive strategies through all store formats.
• Ensures division sales, profitability, margin, and operational objectives are delivered.
• Leads a service culture and develops people within the channel to drive employee engagement, retain talents and develop capabilities across the business in order to achieve Global and Market strategic goals.

Key Responsibilities:

• Implement the strategy for the Retail and Franchise business throughout the Market to grow the business and achieve a competitive advantage in the market, elevating consumer experience in all mono-branded retail stores.
• Maintain a collaborative approach and consistently communicate vertically and cross-functionally to ensure alignment of internal priorities and resources are allocated appropriately to achieve desired results.
• Directs and continuously improves store operations to meet market and global objectives for operational excellence.
• Develops and implements in-store programs designed around industry best practices to increase efficiency in Operational and Brand excellence.
• Drive market strategy for retail expansion to fulfill brand and commercial objectives, partner closely with SEA Cluster team to fulfill all expected outcomes and proactively manage a one adidas marketplace approach.
• Own internal procedures for the adidas Group brands to ensure full compliance with internal audit, policies and published guidelines/procedure.
• Lead and advocate the service model and methodology – be an active ambassador for the Connect Engage and Inspire methodology and live this in your day to day leadership practises
• Create and drive a high performance service culture by setting clear expectations, targets, analyzing stores performance, holding leadership teams accountable and giving appropriate and prompt feedback.
• Lead by example owning staff progression and development using Global tools and programs; Performance management, coaching, career planning, career experiences and placements plus participation in relevant development programs.
• Actively lead and participate in Global and Market talent management processes through mentorship, Sponsorship, sharing talent and providing market development opportunities for global talents to reach their full potential.
• Ensure the Global Retail HR in-store training and development program is executed to strive for constant improvement in store personal capability
• Lead and drive people initiatives bring the people strategy to life in the context of the local function and Market, leverage global tools and programs to enable this and identify local needs in partnership with HR Business Partner.
• Manage Landlord relationships and tenancy negotiations
• Manage Franchise partners in line with the Franchise Operating Model.

Key Relationships:

• Market Leadership Team
• Landlords and Mall Management

Knowledge, Skills and Abilities :

• Ability to think strategically, define business opportunities and problems, understand complex business challenges and formulate effective solutions designed to improve results.
• Demonstrated experience in developing and completing successful financial and business plans for achieving sales, service, and contribution goals in large Retail organizations.
• Possesses a growth mindset with focus on executional excellence and people development.
• Strong leadership and coaching skills, and the ability to capitalize on and apply these skills, resulting in the growth and development of managers and employees in the organization.
• Possesses strong interpersonal skills and is able to achieve desired results in a fast-paced, highly competitive, multi-tasking environment.
• Extremely strong in the areas of merchandising and store operations, preferably industry knowledge within footwear & apparel.
• Ability to conduct and analyze research related to consumers, industries, markets, customers and competitors.
• Possess strong organizational, problem solving, negotiation and resolution skills.
• Experience setting a shared vision and direction and building the excitement and enthusiasm needed to engage a wide variety of stakeholders.
• Experience building organizations with strong teams and truly committed staff – evidenced by employee retention and engagement.

Pre-requisite Knowledge / Skills:

• Bachelor's degree with ten or more years retail management experience with progressively increasing scope and responsibility (a combination of education and experience may be substituted in lieu of a degree)
• 10+ years managing and leading teams
• Minimum 7 years’ experience successfully leading, managing and developing multi store, multi-channel retail teams.
• Financial acumen with understanding of P&L management
• Good command of English and fluent local language
• IT Skills:

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

WHO YOU’LL WORK WITH

The Lead, Retail Brand Marketing Malaysia, will report to the Senior Director, Marketing – SEA&I and partner closely with Marketing and Marketplace teams across Southeast Asia & India (SEA&I) and Asia-Pacific Latin America (APLA). This role will collaborate with teammates across Nike to build more effective and efficient ways to inspire and connect with athletes*.

Specifically, this role will collaborate and partner with the following key internal and external stakeholders to build integrated retail marketing plans: Retail Brand, Visual Merchandising, EKIN, Brand Management, Brand Creative, Integrated Media, Digital Marketing, Energy Marketing, Product & Merchandising, Commercial Sales, Stores and Marketplace Partners, Finance & Procurement, Agency & Production partners.

WHO WE ARE LOOKING FOR

We are searching for a Lead, Retail Brand Marketing Malaysia to join our Retail Marketing team. This is a critical role that will grow and shape the future of Sport & culture in the country’s retail marketplace and should have a good grasp of the local sports, sports communities, youth culture and the sneaker & fashion landscape. This role will be able to lead initiatives, can balance creativity with organization and discipline in a fast paced, ambiguous environment, have a strong digital acumen to keep pace with our fast-moving consumer.

• Bachelor’s degree in marketing, Business, Communications or equivalent

• 7+ years of working experience in retail brand management, consumer marketing or related experience in fashion, design, sports, consumer brands.

• A sharp eye for design, a passion for the art & science of retail marketing.

• Genuine passion and knowledge of sports, sneaker/streetwear culture, youth culture trends and the Nike brand.

• Ability to think strategically, lead initiatives, project teams and influence effectively.

• Pro-active information-seeking skills, with the ability to balance creativity with organizational and procedural excellence in a fast-moving, ambiguous environment.

• Previous experience with managing budgets, agencies, design production teams.

• A team-first mentality with ambition to coach and mentor others.

• Expert proficiency in Microsoft PowerPoint, Apple Keynote and strong proficiency in Microsoft Excel.

• Excellent verbal and written proficiency in English and experience presenting to internal and external cross-functional and leadership teams.

• Proficiency in local language will be advantageous

WHAT YOU’LL WORK ON

As Lead, Retail Brand Marketing Malaysia, you will be responsible for driving the country’s retail brand offense across different channels. By collaborating with stakeholders to ensure seamless execution and elevated brand expression across the retail landscape, focusing on priority campaigns, product launches, and sports moments, you'll help elevate how the Nike brand shows up in the marketplace and foster deeper connections with customers.

• Oversee Retail Marketing and Visual Merchandising ideation and execution in Nike’s stores (both Nike-only and multi-brand) and champion Nike brand standards and best in class retail presentation and experiences across all key retail channels.

• Focus on key seasonal and always on retail marketing projects and programming projects and build holistic consumer journeys and experiences that accelerate brand engagement and business growth opportunities internally and externally for the Nike Brand.

• Provide internal and external retail brand management, cross functional team and retail partner collaboration, functional & operational excellence, agency management, managing retail asset development and distribution across multiple channels.

• Formulate new & disruptive ideas and lead on-ground retail activations and experiences in partnership with Nike’s retail partners.

• Deliver retail marketing plans from ideation to execution and manage campaign progress measurement including recapping and de-briefing as well as managing day to day operations that includes agency management, budget management, internal systems, reporting, product ordering and seeding etc.

• Gain insights from shopping consumers on buying behaviours connecting to sport & cultural trends.

• Partner closely with Nike Direct Stores and Nike Marketplace Partners team to influence and reinforce retail concept marketing direction and brand standards for fleet expansion and elevation.

As a member of our family-owned business, you will work to strengthen Heinemann Duty Free Malaysia’s position in the market by pro-actively partnering with our business leaders ensuring your team achieves their goals and developing our team members’ competencies and capabilities. In your role, you will,

• Develop strategic plans to improve day-to-day productivity and efficiency of the retail operations to meet business goals, including a focus on revenue, personnel costs and operational costs.
• Collaborate with various stakeholders locally and regionally, across different brands to define and implement action plans to boost, maximize, make changes where necessary on decision regarding product listing, brand activations, merchandising, staffing, training, etc.
• Work with People and Culture team to tailor individual development plan for store leaders, (Assistant Operations Managers and Sales Team Leaders) support them with consistent coaching and ultimately building a continuous talent pipeline.
• Analyse data (sales, traffic, flight movement) to provide intelligence and prepare reports, budget and forecasts.
• Review and develop challenging incentive scheme to ensure shop and category targets are achieved, while remaining competitive with market.
• Gatekeeper of policies, operating standards and a continuous review to ensure relevancy with the business while complying with the airport and custom regulations.
• Lead and engage the retail team in a positive, motivating and inspiring way, acting as a role model in delivering our commitment of service and retail excellence in line with the Heinemann Values and Leadership Behaviors.

What you should bring along

• A Bachelor /Master’s Degree in any discipline, with practical experience of between 15 to 20 years managing retail operations and commercial business.
• Proven management experience with a strong ability to manage, coach and influence performance. There are 3 managers reporting into this position with a total of 100 retail team members.
• Effective presentation and excellent communication, decision making and stakeholder management skills with the proven ability to build and sustain relationships.
• Numerically driven, with strong financial and analytical skills combined with sound business acumen.
• A pronounced can-do attitude, complemented by the capability to multi-task and the flexibility to handle changing requirements in a fast-paced, dynamic environment.

• Directly influence the growth and success of these brands.
• Develops strong performance culture while making a lasting impact.

About Our Client

Join a well-established and growing fashion retail group with a strong portfolio of brands under its umbrella. With nationwide presence and ambitious growth plans, the company is seeking a dynamic and experienced Head of Retail Operations to lead its retail network, enhance in-store performance, and build a high-performing retail team.

Job Description

• Lead, coach, and develop a strong retail operations team across multiple fashion brands.
• Drive sales performance, operational efficiency, and profitability across all stores.
• Ensure consistent execution of brand standards, visual merchandising, and customer service.
• Analyze business performance by store and region; develop improvement plans based on data insights.
• Collaborate with merchandising, marketing, HR, and HQ leadership on business strategies and store initiatives.
• Oversee new store openings, renovations, and expansion projects.
• Develop retail SOPs and ensure store compliance, efficiency, and staff engagement.
• Foster a performance-driven and customer-centric culture at all levels of retail operations.

The Successful Applicant

• Minimum 10 years of retail operations experience, with at least 5 years in a senior leadership role.
• Proven track record in managing large store networks and multi-brand retail operations.
• Background in fashion, lifestyle, or premium retail is preferred.
• Strong leadership, people management, and communication skills.
• Strategic thinker with hands-on execution capabilities.
• Comfortable managing fast-paced operations and performance-driven environments.

What's on Offer

• Lead the retail vision of a growing fashion group.
• Work with passionate, brand-driven teams.
• Make a direct impact on business and people development.

• MNC culture
• Growth opportunities

About Our Client

Our client is a large-sized organization within the FMCG/retail industry, based in Petaling Jaya. They have a significant presence with a reputation for excellence and a dedication to customer satisfaction.

Job Description

• Act as a strategic partner to commercial, operational, and executive teams by providing data-driven financial insights that influence key business decisions and drive performance.
• Lead financial planning and analysis (FP&A) activities, including budgeting, forecasting, and long-range planning to support business objectives.
• Develop and maintain dynamic financial models to evaluate business scenarios, assess risks/opportunities, and guide investment decisions.
• Translate complex financial data into clear, actionable recommendations for non-finance stakeholders, supporting cross-functional alignment.
• Monitor and analyze key performance indicators (KPIs), identifying trends, cost drivers, and areas for efficiency improvements.
• Collaborate closely with business units to evaluate the financial impact of new initiatives, pricing strategies, and cost-saving programs.
• Drive accountability through regular performance reviews, variance analysis, and value-add commentary on financial results.
• Support month-end and year-end closing processes by ensuring accurate accruals, revenue recognition, and compliance with financial standards.
• Lead or contribute to strategic projects such as system implementations, process automation, or business transformations that enhance financial operations.
• Serve as a financial coach and advisor to business leaders, fostering a culture of ownership and financial awareness across the organization.

The Successful Applicant

• Minimum Degree in Finance and Accounting
• FMCG/Retail experience preferred.
• Strong background in FP&A, business partnering, and stakeholder management.
• Must be commercially strong, especially in sales and marketing finance.
• Must be capable of working independently-this is not a team management role.
• Needs to be confident, logical, smart, and capable of navigating ambiguity and handling difficult stakeholders.

What's on Offer

• Salary range: MYR 270,000 - MYR 330,000.
• Opportunity to work in a large organization within the FMCG/retail industry.
• A vibrant and dynamic working environment.
• Location: Petaling Jaya.

• Lead, coach, and develop a strong retail operations team across multiple fashion brands.
• Drive sales performance, operational efficiency, and profitability across all stores.
• Ensure consistent execution of brand standards, visual merchandising, and customer service.
• Analyze business performance by store and region; develop improvement plans based on data insights.
• Collaborate with merchandising, marketing, HR, and HQ leadership on business strategies and store initiatives.
• Oversee new store openings, renovations, and expansion projects.
• Develop retail SOPs and ensure store compliance, efficiency, and staff engagement.
• Foster a performance-driven and customer-centric culture at all levels of retail operations.

• Lead, coach, and develop a strong retail operations team across multiple fashion brands.
• Drive sales performance, operational efficiency, and profitability across all stores.
• Ensure consistent execution of brand standards, visual merchandising, and customer service.
• Analyze business performance by store and region; develop improvement plans based on data insights.
• Collaborate with merchandising, marketing, HR, and HQ leadership on business strategies and store initiatives.
• Oversee new store openings, renovations, and expansion projects.
• Develop retail SOPs and ensure store compliance, efficiency, and staff engagement.
• Foster a performance-driven and customer-centric culture at all levels of retail operations.

• Minimum 10 years of retail operations experience, with at least 5 years in a senior leadership role.
• Proven track record in managing large store networks and multi-brand retail operations.
• Background in fashion, lifestyle, or premium retail is preferred.
• Strong leadership, people management, and communication skills.
• Strategic thinker with hands-on execution capabilities.
• Comfortable managing fast-paced operations and performance-driven environments.

• Lead the retail vision of a growing fashion group.
• Work with passionate, brand-driven teams.
• Make a direct impact on business and people development.

You will play a critical role in developing and executing the digital strategy across all brands and platforms, using data, technology, and consumer insights to drive performance. With a strong focus on ROI and omnichannel synergies, you will partner closely with regional and local teams to implement global frameworks while tailoring initiatives to market-specific needs. Key responsibilities include:Digital Strategy & Leadership

• Define and execute an integrated digital roadmap across media and CRM that drives brand awareness, engagement, conversion, and loyalty.
• Translate global/regional digital strategies into actionable affiliate-level plans across SEA markets
• Serve as the key digital thought partner to brand, retail, e-commerce, and data teams.
• Champion a test-and-learn culture to continuously optimize customer journeys and channel effectiveness.

Media & CRM Oversight

• Provide strategic oversight to the Media and CRM teams, ensuring alignment across paid/owned/earned media and CRM campaigns.
• Ensure strong synergy between upper funnel (media) and lower funnel (CRM) efforts for seamless omnichannel execution.
• Drive alignment and collaboration with regional teams, ensuring global toolkits and processes are effectively localized.

Business Acumen & Performance Management

• Define and monitor key business and digital KPIs (e.g., CAC, ROAS, CLTV, retention, opt-ins, engagement, etc.).
• Conduct regular performance reviews and data-driven deep dives to guide strategic decisions and optimize investments.
• Partner with Commercial, E-commerce, and Retail teams to ensure digital strategies support commercial objectives.

Data, Analytics & Martech

• Lead the vision and execution of consumer data utilization, segmentation, and personalization strategies.
• Champion the use of data analytics tools to uncover insights, measure effectiveness, and inform investment decisions.
• Oversee the deployment and optimization of CRM and Martech tools in partnership with IT, regional teams, and vendors.
• Ensure compliance with data privacy regulations across all platforms and touchpoints.

Cross-Functional Collaboration

• Define and embed clear RACI and ways of working across digital, brand, commercial, and regional functions.
• Act as the senior liaison to media and CRM agencies, owning contract negotiation, performance, and alignment.
• Drive internal digital capability building and mentor cross-functional teams on digital-first thinking.

We are looking for experienced digital leaders with strong commercial acumen with strategic leadership in media and CRM. Key requirements include:

• 10+ years of experience in digital marketing, with proven leadership in media strategy, CRM, and data-driven performance marketing.
• Strong business acumen with a track record of using digital to drive both brand and commercial outcomes.
• Deep understanding of digital consumer journeys, omnichannel retail, and lifecycle marketing.
• Experience managing media and CRM functions, ideally in retail, beauty, or FMCG industries.
• Excellent analytical skills with a strong command of tools like GA4, CRM dashboards, CDPs, media analytics, etc.
• Demonstrated leadership of cross-functional and cross-market teams.
• Strong communication, stakeholder management, and agency/vendor leadership skills.
• Agile mindset with the ability to adapt strategy in a fast-paced, consumer-driven environment.

You will be at the forefront of shaping the digital future of a fast-growing beauty retail business. This is a unique opportunity to lead a high-impact team, influence regional and local strategy, and build a digitally native, data-powered organization.