728 Retail jobs in Malaysia

Randstad is working with a reputable fashion brand that prioritizes both style and delivering outstanding customer experiences at every retail interaction. With a strong retail footprint and ambitious growth trajectory, they are looking for a Head of Retail to lead the next phase of their retail transformation.

The Role: you will take charge of the overall retail strategy, ensure operational excellence and drive performance across all store locations. You will lead, inspire, and develop the retail team to meet commercial targets, elevate customer experience, and uphold the brand’s retail standards.

Responsibilities:

• Oversee and manage end-to-end retail operations across all nationwide store locations.
• Develop and execute strategies to drive revenue growth, improve store productivity, and maximize profitability.
• Collaborate with Visual Merchandising, Marketing, Buying, and E-commerce teams to ensure consistent brand experience and commercial alignment.
• Leverage market trends, competitor analysis, and consumer insights to inform key retail decisions.
• Drive retail expansion plans, including new store openings — from planning through to execution.
• Recruit, train, and mentor a high-performing retail team, fostering a strong culture of performance and accountability.

Requirements:

• 8–10 years of experience in retail management, ideally within fashion retail.
• Minimum 3–5 years of experience in a senior leadership role overseeing multi-store operations.
• Proven ability to drive sales performance and lead large, diverse teams.
• Strong commercial acumen with excellent leadership, communication, and analytical skills.

experience

5 years

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree

Inspire, Lead, Succeed – Step into a Assistant Store Manager Role at Lovisa!

Are you ready to take the next step in your retail career? Do you love fashion, thrive in a fast-paced environment, and enjoy leading a team to success? Lovisa is looking for a passionate Assistant Store Manager to help drive our store to new heights. If you're a natural leader with a love for customer experience and styling, this is the perfect opportunity for you.

Who We Are

At Lovisa, we're redefining jewellery by making it stylish, affordable, and accessible. With over 150 new styles arriving in stores each week, we stay ahead of the trends, keeping our customers looking fabulous. As a growing global brand, we’re creating exciting opportunities for passionate individuals who want to build a career in fashion retail.

What’s In It for You

• Career Growth: Lovisa is expanding fast, offering amazing development opportunities to help you advance in your career.
• Fashion Perks: Get discounts on our stylish jewellery, access to exclusive global competitions, and exciting rewards – because we love to celebrate our team.
• Training & Development: We provide full training, from retail skills to learning the art of piercing.
• Supportive Team Environment: Work with a dynamic team of passionate individuals who thrive on teamwork and shared success.

What We’re Looking For

We’re searching for a strong, enthusiastic leader who can inspire a team, drive sales, and ensure every customer has an outstanding experience.

• Fashion-Focused Leader: You have an eye for styling and help customers express their unique style through our jewellery.
• Positive & Motivated: You bring high energy and a proactive attitude to every shift. You lead by example and create a fun, engaging environment.
• Customer-Centric Mindset: You understand that every customer interaction is an opportunity to provide exceptional service.
• Sales-Driven: You are passionate about achieving sales targets, supporting store performance, and motivating your team to succeed.
• Organised & Detail-Oriented: You ensure store operations run smoothly, from stock management to visual merchandising.

The Role

As an Assistant Store Manager at Lovisa, you will play a key role in leading the store to success by:

• Supporting the Store Manager in driving sales, managing daily operations, and motivating the team.
• Leading by example to create a customer-focused and results-driven environment.
• Delivering an incredible customer experience that keeps people coming back.
• Training and developing the team, ensuring they have the skills and confidence to succeed.
• Executing flawless visual merchandising, keeping the store looking stylish and on-brand.

Why Lovisa?

We’re committed to diversity, creativity, and passion. Whether you’re from across the street or across the globe, we celebrate your uniqueness and believe it’s what makes our team so incredible.

Ready to take the next step in your career with a growing global brand? Apply now and start your Lovisa journey today.

Inspire, Lead, Succeed – Step into a Assistant Store Manager Role at Lovisa!

Are you ready to take the next step in your retail career? Do you love fashion, thrive in a fast-paced environment, and enjoy leading a team to success? Lovisa is looking for a passionate Assistant Store Manager to help drive our store to new heights. If you're a natural leader with a love for customer experience and styling, this is the perfect opportunity for you.

Who We Are

At Lovisa, we're redefining jewellery by making it stylish, affordable, and accessible. With over 150 new styles arriving in stores each week, we stay ahead of the trends, keeping our customers looking fabulous. As a growing global brand, we’re creating exciting opportunities for passionate individuals who want to build a career in fashion retail.

What’s In It For You

• Career Growth: Lovisa is expanding fast, offering amazing development opportunities to help you advance in your career.
• Fashion Perks: Get discounts on our stylish jewellery, access to exclusive global competitions, and exciting rewards – because we love to celebrate our team.
• Training & Development: We provide full training, from retail skills to learning the art of piercing.
• Supportive Team Environment: Work with a dynamic team of passionate individuals who thrive on teamwork and shared success.
  
  

• Fashion-Focused Leader: You have an eye for styling and help customers express their unique style through our jewellery.
• Positive & Motivated: You bring high energy and a proactive attitude to every shift. You lead by example and create a fun, engaging environment.
• Customer-Centric Mindset: You understand that every customer interaction is an opportunity to provide exceptional service.
• Sales-Driven: You are passionate about achieving sales targets, supporting store performance, and motivating your team to succeed.
• Organised & Detail-Oriented: You ensure store operations run smoothly, from stock management to visual merchandising.
  
  

• Supporting the Store Manager in driving sales, managing daily operations, and motivating the team.
• Leading by example to create a customer-focused and results-driven environment.
• Delivering an incredible customer experience that keeps people coming back.
• Training and developing the team, ensuring they have the skills and confidence to succeed.
• Executing flawless visual merchandising, keeping the store looking stylish and on-brand.
  
  

Randstad is currently seeking an experienced and commercially driven Head of Retail Operations (beauty & cosmetics) to lead and scale the multi-brand beauty & cosmetics retail network. This role is pivotal in driving operational excellence, enhancing customer experience, and achieving sales performance across all physical retail touchpoints.

You will need to:

• Develop the retail operations strategy across all beauty & cosmetics brands within the portfolio.
• Drive a performance-driven culture through coaching, clear KPIs, and recognition programs.
• Manage P&L performance, ensuring profitability across all brands and stores.
• Analyze commercial reports and market trends to optimize sales, traffic, conversion, and basket size.
• Implement promotional strategies and work closely with Marketing and Merchandising to drive traffic and sell-through.
• Champion inventory accuracy, shrinkage control, and stock efficiency.
• Partner closely with Brand Principals, VM, Supply Chain and other internal teams

Requirements:

• 8-10 years’ experience in a retail operations management role, preferably in multi-brands or beauty/cosmetics environment
• Strong leadership and people management skills
• Strong business acumen mindset with expertise in communication, analytical and problem-solving skills

experience

10 years

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree

Location: Selangor (on-site)

Employment Type : Full-Time

Job ID#: 158111

Job Summary:

We are partnering with a renowned sport retail brand to seek a dynamic Area Manager to oversee multiple retail stores and drive business growth across the region. This role is ideal for a proven retail leader with strong business acumen, a passion for customer experience, and the ability to coach and develop high-performing teams. The Area Manager will be responsible for ensuring sales targets are met, operations are seamless, and store teams deliver world-class service standards.

Key Responsibilities:

• Lead a portfolio of 7-10 retail stores , ensuring each achieves or exceeds sales, KPI, and profitability targets.
• Drive operational excellence by implementing global and local retail standards, policies, and procedures.
• Monitor business performance, identify growth opportunities, and execute improvement plans.
• Manage store-level operations including inventory management, stock replenishment, VM execution, loss prevention, and staff scheduling.
• Partner with retail support teams (Merchandising, Marketing, Training, and E-Commerce) to align strategies and initiatives.
• Develop, coach, and mentor Store Managers, building a strong talent pipeline and succession plan.
• Ensure outstanding customer experience and service delivery across all stores.

Requirements:

• Bachelor’s Degree in Business, Retail Management, or a related field.
• 8+ years of retail experience, with at least 3 years in a multi-store leadership role.
• Strong knowledge of retail operations, P&L management, KPIs, and sales performance drivers.
• Proven track record in team leadership, coaching, and talent development.
• Experience managing cross-functional projects and working in a fast-paced retail environment.
• Excellent communication, problem-solving, and organizational skills.
• Flexible, hands-on leader with the ability to adapt and thrive in a dynamic environment.

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at

• Full accountability for the brand's Profit & Loss, ensuring revenue, margin, and cost targets are achieved while developing and implementing budgets, sales forecasts, and financial plans.
• Oversee all retail operations across stores and e-commerce, ensuring consistency in execution, service excellence, compliance with SOPs, and operational efficiency.
• Define and execute brand and business strategies, identifying growth opportunities, market expansion potential, and initiatives to strengthen brand equity and customer experience.
• Partner with merchandising and buying teams to align product assortments with brand identity and customer needs, optimizing inventory levels, stock turnover, and supporting seasonal campaigns.
• Lead, mentor, and inspire retail and operations teams to achieve business goals, cultivating a high-performance culture and driving talent development.
• Collaborate closely with cross-functional departments including marketing, finance, HR, and supply chain to ensure seamless execution of strategies.
• Champion customer experience excellence, ensuring service standards reflect the brand's values and consistently drive loyalty and satisfaction.
• Build and maintain strong relationships with business partners, landlords, suppliers, and stakeholders while serving as the brand's key operational representative.

• Bachelor's degree in Business, Retail Management, or related field; MBA preferred.
• Minimum 15 years of progressive retail experience with at least 5 years in a senior leadership role.
• Proven track record in P&L ownership with strong commercial acumen and financial management skills.
• Deep understanding of retail operations, merchandising, and customer experience best practices.
• Strong leadership and communication skills with ability to influence at all levels.
• Strategic thinker with hands-on execution capability in fast-paced environments.

• High-level impact and ownership opportunities in driving business strategies, expansion, and optimizing operations.
• Exciting career growth and leadership role in an established retail brand.
• A fast-paced and evolving retail environment where expertise in strategy and operations will be valued and recognized.

We’re Hiring: Retail Area Manager (Lead the Future of Smart Living with Aihome!)

At Aihome , we don’t just sell products — we create immersive, tech-driven experiences that elevate everyday life. As the Founder , I know that great leadership is key to delivering exceptional results. That’s why we’re looking for a Retail Area Manager who has the vision, experience, and passion to lead a team of retail professionals in transforming the way customers experience smart living.

If you have a strong background in retail management, a strategic mindset, and a passion for innovation — this is the opportunity to lead and grow with Aihome!

• Oversee the performance of multiple retail stores within your assigned area.
• Manage and mentor store managers to ensure they meet sales goals, maintain brand standards, and deliver top-tier customer experiences.
• Drive sales initiatives and local marketing strategies to increase store traffic and customer engagement.
• Monitor inventory levels and ensure efficient stock management across stores.
• Analyze performance metrics and implement action plans for improvement.

• 5+ years of retail management experience, preferably in a multi-location or regional management role.
• Proven leadership ability with a focus on team development and achieving targets.
• Strong organizational and analytical skills, with a results-driven mindset.
• A passion for smart technology and delivering exceptional customer service.
• Excellent communication and problem-solving skills.

At Aihome , you’ll be leading the charge in a rapidly evolving industry. As a Retail Area Manager , you’ll have the chance to shape our brand’s presence across multiple locations, inspire your teams to deliver outstanding results, and be part of a company that’s leading the way in smart home solutions .

Ready to make a real impact? Apply now and lead the future of smart living at Aihome.

#AihomeMalaysia #RetailAreaManager #SmartLivingLeadership #JoinAihome #NowHiring

Join to apply for the Retail Area Manager role at Ria Money Transfer

Join to apply for the Retail Area Manager role at Ria Money Transfer

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• Overall responsibility of obtaining profitable results through the team by developing sales team in stores under his/her supervision.
• Assist and guide the Regional Manager and District Manager in preparing the annual sales budget and monitoring the performance of the stores in meeting the budget. To investigate budget deviations and provide monthly stores sales performance summary report to be reviewed with Regional Manager and District Manager.
• Responsible for driving the results of the stores under his/her supervision by training and developing staff/promoters through motivation, counseling, skill development and product knowledge development.
• Work in close association with the Store Managers, BICs, tellers and promoters to achieve the overall sales forecast.
• Conduct promotional events and activities at the targeted outdoor locations towards the migrant workers such as road shows, distribute leaflets, posters, newsletters and banner at migrant premises, night marketing at migrant’s hostel or festival program.
• Participate in any promotional activities and road shows at stores, working with Marketing Manager and respective corridor champions.
• Identifying and proposing locations of business opportunities or expansion of market share for Ria branding and advertising in all regions under his/her supervision to the Regional Manager and District Manager.
• Conduct visits to stores, both scheduled and unscheduled. Scheduled visits to each store must be made at least twice every month.An unscheduled visit can be made randomly or as and when needed. Areas where compulsory checks are to be conducted on each visit: Operations checklist, Security checklist, Petty cash, foreign currencies, General expenses, Capital expenditures, Cash holdings, Business volume, and Complaints received and resolved, Staffing matters.
• Conduct periodic checks to ensure that all stores adhere to Standard Operating Procedures, guidelines and instructions issued by Head Office and Regulatory Authorities.
• Submit a comprehensive report and present on each store’s visits to the Regional Manager and District Manager.
• Escalate issues relating to crisis or impending crisis that may lead to declaration of disaster, which necessitates the invocation of Business Continuity Plan.
• In addition, in the day-to-day job, the Area Manager will have to:
  
  

• Overall responsibility of obtaining profitable results through the team by developing sales team in stores under his/her supervision.
• Assist and guide the Regional Manager and District Manager in preparing the annual sales budget and monitoring the performance of the stores in meeting the budget. To investigate budget deviations and provide monthly stores sales performance summary report to be reviewed with Regional Manager and District Manager.
• Responsible for driving the results of the stores under his/her supervision by training and developing staff/promoters through motivation, counseling, skill development and product knowledge development.
• Work in close association with the Store Managers, BICs, tellers and promoters to achieve the overall sales forecast.
• Conduct promotional events and activities at the targeted outdoor locations towards the migrant workers such as road shows, distribute leaflets, posters, newsletters and banner at migrant premises, night marketing at migrant’s hostel or festival program.
• Participate in any promotional activities and road shows at stores, working with Marketing Manager and respective corridor champions.
• Identifying and proposing locations of business opportunities or expansion of market share for Ria branding and advertising in all regions under his/her supervision to the Regional Manager and District Manager.
• Conduct visits to stores, both scheduled and unscheduled. Scheduled visits to each store must be made at least twice every month.An unscheduled visit can be made randomly or as and when needed. Areas where compulsory checks are to be conducted on each visit: Operations checklist, Security checklist, Petty cash, foreign currencies, General expenses, Capital expenditures, Cash holdings, Business volume, and Complaints received and resolved, Staffing matters.
• Conduct periodic checks to ensure that all stores adhere to Standard Operating Procedures, guidelines and instructions issued by Head Office and Regulatory Authorities.
• Submit a comprehensive report and present on each store’s visits to the Regional Manager and District Manager.
• Escalate issues relating to crisis or impending crisis that may lead to declaration of disaster, which necessitates the invocation of Business Continuity Plan.
• In addition, in the day-to-day job, the Area Manager will have to:
  
  

• Assist in the recruitment of staff, establish work schedules for staff being put in place, and evaluate staff performance at the end of a given period.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development

Referrals increase your chances of interviewing at Ria Money Transfer by 2x

Johor Baharu, Johore, Malaysia 1 month ago

Johor Baharu, Johore, Malaysia 1 month ago

Johor Baharu, Johore, Malaysia 1 month ago

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You will play a critical role in developing and executing the digital strategy across all brands and platforms, using data, technology, and consumer insights to drive performance. With a strong focus on ROI and omnichannel synergies, you will partner closely with regional and local teams to implement global frameworks while tailoring initiatives to market-specific needs. Key responsibilities include:Digital Strategy & Leadership

• Define and execute an integrated digital roadmap across media and CRM that drives brand awareness, engagement, conversion, and loyalty.
• Translate global/regional digital strategies into actionable affiliate-level plans across SEA markets
• Serve as the key digital thought partner to brand, retail, e-commerce, and data teams.
• Champion a test-and-learn culture to continuously optimize customer journeys and channel effectiveness.

Media & CRM Oversight

• Provide strategic oversight to the Media and CRM teams, ensuring alignment across paid/owned/earned media and CRM campaigns.
• Ensure strong synergy between upper funnel (media) and lower funnel (CRM) efforts for seamless omnichannel execution.
• Drive alignment and collaboration with regional teams, ensuring global toolkits and processes are effectively localized.

Business Acumen & Performance Management

• Define and monitor key business and digital KPIs (e.g., CAC, ROAS, CLTV, retention, opt-ins, engagement, etc.).
• Conduct regular performance reviews and data-driven deep dives to guide strategic decisions and optimize investments.
• Partner with Commercial, E-commerce, and Retail teams to ensure digital strategies support commercial objectives.

Data, Analytics & Martech

• Lead the vision and execution of consumer data utilization, segmentation, and personalization strategies.
• Champion the use of data analytics tools to uncover insights, measure effectiveness, and inform investment decisions.
• Oversee the deployment and optimization of CRM and Martech tools in partnership with IT, regional teams, and vendors.
• Ensure compliance with data privacy regulations across all platforms and touchpoints.

Cross-Functional Collaboration

• Define and embed clear RACI and ways of working across digital, brand, commercial, and regional functions.
• Act as the senior liaison to media and CRM agencies, owning contract negotiation, performance, and alignment.
• Drive internal digital capability building and mentor cross-functional teams on digital-first thinking.

We are looking for experienced digital leaders with strong commercial acumen with strategic leadership in media and CRM. Key requirements include:

• 10+ years of experience in digital marketing, with proven leadership in media strategy, CRM, and data-driven performance marketing.
• Strong business acumen with a track record of using digital to drive both brand and commercial outcomes.
• Deep understanding of digital consumer journeys, omnichannel retail, and lifecycle marketing.
• Experience managing media and CRM functions, ideally in retail, beauty, or FMCG industries.
• Excellent analytical skills with a strong command of tools like GA4, CRM dashboards, CDPs, media analytics, etc.
• Demonstrated leadership of cross-functional and cross-market teams.
• Strong communication, stakeholder management, and agency/vendor leadership skills.
• Agile mindset with the ability to adapt strategy in a fast-paced, consumer-driven environment.

You will be at the forefront of shaping the digital future of a fast-growing beauty retail business. This is a unique opportunity to lead a high-impact team, influence regional and local strategy, and build a digitally native, data-powered organization.