1,392 Retail jobs in Malaysia

Overview

As an Operations Assistant Manager, you will play a crucial role in providing outstanding service to our consumers on a daily basis. Your responsibilities will include overseeing opening and closing procedures, educating team members about products and promotions, and driving sales targets to achieve company goals. This position offers opportunities for growth alongside talented colleagues and industry partners.

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
• Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building
• Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

• Must be 18 years or older
• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• A valid driver’s license and clean driving record may be required
• Desire to succeed in a high-growth, fast-paced retail environment
• Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
• Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
• Ability to place and arrange items on all shelves and racks daily
• Ability to climb and descend ladders carrying merchandise daily
• Ability to lift 30 pounds or more with assistance daily
• Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
• Ability to stand, walk, kneel, or balance for a duration of time daily
• Ability to read instructions, reports, and information on computer/register screens and to key information into computer daily

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Role Overview

The Head of Platform Engineering leads TIME Retail’s infrastructure, site reliability, DevSecOps and platform scalability functions, ensuring platforms are secure, resilient and operationally ready to support business growth. Reporting to the CIO, this role is accountable for modernizing and scaling the technology backbone, maintaining IRP/DRP readiness, enforcing security policies and enabling engineering teams to deliver with confidence.

This is a senior, hands-on leadership position for a systems-focused leader who thrives on ensuring high availability, operational discipline and enterprise-grade security across all platforms.

• Platform, Infrastructure & Reliability Ownership
• Own the design, operation and evolution of TIME Retail’s infrastructure and platform services.
• Lead site reliability engineering practices to meet strict SLAs for uptime, latency and system performance.
• Oversee DevSecOps and CI/CD pipelines to ensure secure, reliable and automated deployments.
• Drive modernization initiatives that improve performance, reliability and scalability in line with long-term architecture plans.
• Security, Compliance & Governance
• Enforce security policies across all platform and infrastructure layers.
• Ensure readiness for Incident Response Plans (IRP) and Disaster Recovery Plans (DRP) through regular testing and updates.
• Partner with Cybersecurity teams to maintain compliance with regulatory, data privacy and audit requirements.
• Lead platform hardening, vulnerability remediation and ongoing security monitoring.
• Define and maintain the platform architecture roadmap, ensuring modularity, scalability and interoperability across systems.
• Lead modernization efforts to adopt cloud-native, containerized and event-driven architectures where appropriate.
• Implement infrastructure-as-code, observability frameworks, automated failover and performance benchmarking.
• Ensure platform designs support future growth, high availability and seamless integration with other systems.
• Operational Readiness & IT Support Enablement
• Ensure operational readiness of all platforms to support business and customer-facing systems.
• Oversee internal IT support tiers (L1, L2, L3) for technical issues escalated by Customer Care, Product and other business units, ensuring timely triage, resolution and documentation according to SLAs.
• Maintain operational runbooks, escalation paths and incident workflows for efficiency and consistency.
• Monitor and improve SLA compliance for incident response and resolution times.
• Build and lead a high-performing Platform Engineering team with skills in infrastructure, cloud, security and site reliability.
• Establish clear KPIs, responsibilities and career paths for platform engineers and support specialists.
• Foster a culture of operational discipline, resilience and continuous improvement.
• Cross-Functional Collaboration
• Partner with the Head of Engineering to ensure platform capabilities align with application delivery needs.
• Collaborate with Product, Operations and Cybersecurity to meet business and security objectives.
• Serve as the final technical escalation point for infrastructure and platform-related incidents.
• Partner closely with Finance, Product, and Business stakeholders to evolve TIME Retail’s capabilities, balancing business requirements with platform scalability, compliance and technical feasibility.
• Ideal Candidate Profile
• Experience
• 10+ years in platform, infrastructure, or site reliability engineering, with at least 5 years in leadership roles.
• Proven track record in running mission-critical, high-availability platforms in telco, fintech, or regulated environments.
• Experience implementing IRP/DRP frameworks, platform security policies and DevSecOps practices.
• Prior exposure to multi-tier technical support (L1, L2, L3) in a 24/7 environment.
• Technical Skills
• Expert in cloud platforms (AWS, Azure, or GCP), Kubernetes and infrastructure automation.
• Strong knowledge of platform scalability, system integration and middleware.
• Proficient in monitoring and observability tools (Prometheus, Grafana, ELK, etc.) and infrastructure-as-code frameworks such as Terraform or CloudFormation.
• Deep understanding of disaster recovery, high availability and fault-tolerant systems.
• Strategic systems thinker with a reliability-first mindset.
• Effective communicator able to translate technical risks into business impact.
• Calm and decisive under pressure, with strong incident leadership skills.
What Success Looks Like
• Platforms are stable, secure and scalable, enabling business growth without bottlenecks.
• IRP/DRP processes are well-practiced, with minimal business disruption during incidents.
• Well-documented, compliant infrastructure and platform standards.
• Technical issues flagged by business units are resolved efficiently, with clear escalation and accountability.
• Platform engineering teams operate with high ownership, delivering against SLAs and strategic goals.
What You’ll Get
• Leadership over TIME Retail’s technology backbone and the operational readiness that supports it.
• Authority to set standards for platform, infrastructure, DevSecOps and operational resilience.
• Support from senior leadership to invest in modernization, scalability and security.
• A collaborative, high-performance environment focused on long-term stability and operational excellence.
Seniority level
• Mid-Senior level
Employment type
• Full-time
Job function
• Engineering and Information Technology
• Industries
• Telecommunications and Technology, Information and Media

Referrals are optional and do not affect application. This page lists other job postings for context and does not reflect current openings.

An established fashion group that has acquired the exclusive retail rights to operate stores for top fashion brand-names including ZARA, Massimo Dutti and Pull & Bear is seeking to hire top talents for our brands. We invite highly motivated and enthusiastic individuals who adore fashion and thrive on the challenge of working in this high energy industry to be part of the team.

We are looking for highly committed professionals who adore fashion and thrive on the challenge of working in a high-energy business; who are willing to share our vision of creating a new concept in customer service.

Section Manager is responsible for consistent operational excellence in the store and support Store manager to achieve sales target and positive P&L responsibility and ensures Brand compliance for the store. He / She creates a working environment which encourages Brand values, teamwork and delivery of the results and exceptional customer service.

SALES

Drive Sales

• Lead by example in customer service, greet customer and give assistance and make sure standards are followed to reflect a strong image for our brands and company.
• Reviews and analyses sales figures to identify opportunities to develop and drive sales performance at department and BU level.
• Challenges the team to improve performance compared to business and shape of chain using relevant retail metrics.
• Engages with relevant department colleagues to enlist support for local opportunities that deliver sales growth for the store.
• Analyses and demonstrates an understanding of the competition and identifies opportunities to exploit at store level.
• Demonstrates an understanding of the customer and challenges their team to drive conversion, average basket, UPT and maximize sales.
• Scheduling monthly and daily planning for store cover, based on sales trend/week and hours/day.

Commercial & Visual

• Delivers stores standards and implements events with impact and commercial focus.
• Challenges direct reports on presentation of product and ensures business policies and seasonal launches are delivered in line with the brand principal guidelines.
• Ensures Visual Merchandising elements highlight the merchandise throughout the store to create customer awareness of our different lines.
• Consistently seeks to benchmark own standards with peer stores and competitors and looks for ways to create an aspirational shopping environment for the customer keeping in line with brand principals.

Stock Management

• Ensure following SOP in all matters related to stock management like, shipment receiving, cycle count, transfer between stores, devo returns, damaged items and withdrawals from shop floor emails, etc… and to communicate with concerned department.
• Ensure proper cover for OPS team for better replenishment of best sellers on shop floor, as well communicating with Commercial and Merchandiser to ensure receiving of best sellers regularly.
• Regularly reviews top and bottom selling lines with store manager to ensure store is carrying correct options to maximize sales.
• Regularly reviews stock management process and stockholding areas with direct reports and operations team to identify areas of risk and initiate action.

SERVICE

Service Standards

• Actively demonstrates and role models service – Doing the right thing generating excitement and commitment to service.
• Respond to customer complaints considering that satisfying customer is a top priority.
• To ensure an effective replenishment that complies with company standards.
• Listens to and actively seeks feedback from customers on service standards in their store uses the information to drive improvement.
• Drives the internal assessment process for ensuring service standards are driven on a daily basis and walk and talk service at every opportunity.
• Ensures that all employees complete required service training in regard to customer services and business expectations.

Service Measurements

• Analyses Mystery Shop report to identify areas for improvement and implements an action plan. Demonstrates an understanding of store themes at BU level and challenges direct reports to drive improvement.
• Regularly recognizing excellent service in store on a regular basis supported by clear communication.

STANDARDS

Compliance

• Ensures that the store is adequately resourced across all the areas that are touched by legal compliance have a thorough knowledge of all compliance issues across the store and that the people involved are knowledgeable and fully trained.
• Ensures employees are knowledgeable and always updated on SOPs.
• Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered.

Health & Safety

• Delivers a safe and legally complaint store trading environment for customers and employees by ensuring that there is a weekly review with the Health and Safety officer to identify risks and drive an action plan.
• Works to ensure any store maintenance issues are reported correctly and resolved quickly to the company standard required, escalating as appropriate.
• Cleaning contractors are regularly reviewed to ensure they are delivering to brand cleaning specifications and escalate risks appropriately.

Duty Management

• Ensures that all the section managers are trained and able to carry out the duty manager role/ key holder role and manage major incidents competently.

LOSS & PREVENTION

• Ensure that all employees understand and adhere to the cash management procedures
• Possess high integrity and adheres to cash and security procedures with all security log forms populated truthfully
• Carry out routine checks on stockroom and shop floor and look for loose alarms
• Check TGT after every stock take and take note of the items that might be due to theft. Deploy staffs on those zone areas and take precaution on those items
• Be vigilant and look out for shoplifters or anything that is out of the norm

PEOPLE

People policies and Process

• Implements company policies and processes for managing absence, leave, addressing disciplinary issues and support the management team
• Demonstrates an understanding of the HR policies to drive improvement in employee’s behavior & outcome

Voice of Employee

• Engages with the employees on a regular basis to build a strong working partnership that promotes good communication and involvement throughout the store

Performance Development (PDR)

• Partners with Store manager and HRBP to ensure staff completes required trainings through a Training Calendar and ensures reporting of training activity as required
• To participate in performance review of employees

COSTS CONTROL

Profitability

• Deliver an efficient use of FTE in the store which is comparable to MPC to Sales ratio and productivity
• Challenges teams to deliver shrinkage targets through accurate management of all stock systems and people processes

Cost improvement

• Creates a robust Cost Improvement action plan for their store which looks for opportunities to drive improvement.

WHAT EQUIPS YOU FOR THE ROLE

• Minimum of 8 years of relevant experience in fashion retail operations in a managerial position with successful track record, in fashion/sports retail industry
• Strong people management, excellent interpersonal skills and service oriented
• Motivated and can work towards set targets and KPI's
• Experience with and passion for fashion brands
• Commercial Acumen
• Excellent communication and interpersonal skills
• Applicants must be willing to work according to retail operation hours and on public holidays
• Proficient in Microsoft Office and Internet savvy

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
• Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

• Must be 18 years or older
• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• A valid driver’s license and clean driving record may be required
• Desire to succeed in a high-growth, fast-paced retail environment
• Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
• Ability to place and arrange items on all shelves and racks daily
• Ability to climb and descend ladders carrying merchandise daily
• Ability to lift 30 pounds or more with assistance daily
• Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
• Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
• Ability to read instructions, reports, and information on a computer/register screens and to key information into computer daily

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Overview

Surrounded by his family and guided by his strong entrepreneurial mindset, Georges-Edouard Piaget decided, in 1874, to create a watchmaking workshop in La Côte-aux-Fées, a small village in the middle of the Swiss mountains of the Jura. Since that day, Piaget has pushed the limits to “do what has never been done before” and crafts sophisticated and flamboyant watches and jewellery creations. Within the walls of our Ateliers de l’Extraordinaire , our master artisans continue to harness rare skills that have been preserved and perfected from generation to generation. Today, Piaget’s exceptional craftsmanship is celebrated worldwide, supported by a strong global presence and a dedicated network of client support and retail colleagues who bring the spirit of our Maison to life every day.

“Always do better than necessary” is not only our founder’s motto; it is also the mindset that drives us every day to do what has never been done before!

Have you ever thought about becoming a member of the Piaget Family?

If you have:

Sephora , a division of LVMH – Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world.

Sephora SEA’s retail activity spans over 7 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia and New Zealand) with 50+ stores and boasts global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Sephora SEA has experienced rapid growth in the region with many more stores and countries to come.

Sephora Malaysia is looking to recruit a Store Manager to be based at F88, Kuala Lumpur & One Utama, Selangor .

JOB OVERVIEW

• Meet or exceed store sales and profit targets
• Manage all resources within the store to provide customers with a leading shopping experience
• Drive the proper execution of established policies, procedures, initiatives and directives
• Act as a Sephora Ambassador, consistently exhibit the Company Attitude and Values

• Store performance and monitoring
  • Take full ownership of the store and its commercial success
  • Analyze relevant data to probe and challenge the status quo
  • Address identified improvement areas
  • Drive continuous improvements in the store’s sales, productivity and profitability
  • Share best practices to drive the collective performance of all district stores
  • Forecast sales and payroll with Country Manager and Head of Retail to drive store results
  • Utilize client service reporting and observations to monitor service levels and remedy areas of opportunity
  • Monitor daily, weekly, monthly sales results and communicate to staff members and report through to HQ
  • Escalate issues to the District Manager or other Retail Back Office partners where needed
• Self/team management: People development
  • Lead service by example
  • Balance time between selling and leading team members on the sales floor
  • Ensure there is always a manager in charge on duty (MIC) on the sales floor, focus team members on serving customers and on selling
  • Schedule staff to properly serve customers, drive sales and execute tasks
  • Manage the recruitment and training of store team members
  • Ensure all HR policies and procedures are adhered to
  • Create a high performance culture by setting clear expectations, analyse performance and give appropriate and prompt feedback, including actively managing poor performance
  • Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
• Self/team management: Training
  • Ensure all store team members are trained on Foundational and Seasonal Sephora, Brands and product knowledge
  • Coach and motivate individuals within assigned area to maximize their performance
  • Complete all applicable training programs
  • Effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve own performance
• Store management – Merchandising
  • Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
• Store management – Operations
  • Ensure the legal and financial integrity of the store
  • Ensure proper in-store Sephora executions according to established standards and directives
  • Manage all store operations in a systematic and efficient manner, as per established policies and procedures
  • Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis
  • Ensure cash register transactions are processed quickly and accurately
  • Lead and implement all applicable loss prevention policies and procedures
  • Maintain a safe and productive shopping and working environment
• Customer Service
  • Be a role model for customer service and meeting or exceeding customers’ expectations
  • Drive a service and selling culture in the store
  • Monitor customer satisfaction and feedback systems to drive continuous service improvement

• Qualifications and education requirements
  • Minimum secondary school education, preferred advanced diploma or University degree
• Experience
  • Minimum 18 months’ work experience in a beauty/fashion customer and commercial focused retail environment
  • Minimum of 12 months’ Store Management responsibility
• Preferred skills and knowledge
  • Intermediate selling experience
  • Comprehensive product, retail and industry understanding
  • Advanced MS Office proficiency
• Key relationships
  • Customers
  • Peers
  • Supervisor
  • Team members
  • Vendors/brands and support functions (e.g. Visual Merchandising, Facility Services, etc.)
  • Local administration (e.g. mall management)
• Reporting line & key stakeholders
  • The Store Manager will report to the Area Manager

• The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams – people you can be proud to work with.
• The learning . We invest heavily in training for our leaders and store associates. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills.
• The culture . As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there’s always room to explore. It’s in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Transaction Monitoring (TM) Analyst (Petaling Jaya)

Join to apply for the Transaction Monitoring (TM) Analyst (Petaling Jaya) role at ACCA Careers

• Conduct independent investigations and assessments of regenerated TM alerts on a daily basis to identify potential risks related to Money Laundering (ML), Terrorist Financing (TF), Proliferation Financing (PF) and sanctions.
• Ensure the timely and effective identification and monitoring of suspicious activities and transactions in adherence to established procedures.
• Escalate suspicious activities and transactions to the client’s compliance team for further investigation or regulatory reporting.
• Gather documentary evidence for suspicious transactions through internal and external system and attachments, thereafter, ensure thorough documentation and record-keeping of suspicious activity reports submitted to the TM Team Lead.
• Maintain up-to-date knowledge of ML/TF/PF issues, including relevant policies, procedures, regulations, industry best practices, emerging criminal typologies, and evolving trends.
• Provide input and recommendations to enhance TM processes and contribute to ad-hoc projects, training sessions and process improvement initiatives.

• Bachelor’s degree in a related field.
• Any certificate of AML/CFT/CPF (by ICA or ACAMS) would be an added advantage.
• At least 1-2 years of experience in Financial Crime Compliance and/or Risk Management.
• Language proficiency in English, good communication, interpersonal and analytical skills coupled with excellent attention to detail.
• On site and on client's premise, depending on requirement.

Closing Date: Dec. 31, 2025

For further information about the role and how to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.

Add expected salary to your profile for insights

• Lead the overall strategic direction for the Strategy & Finance division, aligning with the Group Retail Banking objectives.
• Oversee the development and execution of business strategies, ensuring alignment with corporate goals.
• Provide strategic insights and recommendations to senior leadership for business growth and operational efficiency.
• Develop and implement a strategic business roadmap aligned with the Bank’s objectives, ensuring timely execution and systematic monitoring to drive business growth.
• Identify performance and process gaps; conduct reviews and propose actionable strategies based on analytical findings.
• Collaborate with stakeholders to ensure timely achievement of project milestones and divisional goals as outlined in the Business Plan, within the approved budget.
• Support the Group Chief Business Officer - Retail in planning and reviewing divisional Key Performance Indicators (KPIs), while enhancing operational efficiency, productivity, and profitability.
• Lead the Business Analytics function to generate insights that inform customer-centric strategies and holistic business decisions.

Job Requirements

Education & Experience

• Bachelor's degree in Business, Finance, Economics, or a related field (Master’s degree or MBA preferred).
• Significant senior-level experience (typically 15+ years) in strategy, finance, or business planning—preferably within the banking or financial services sector.
• Proven track record in leading strategic planning and execution in a large institutions.

Strategic & Analytical Skills

• Strong strategic thinking and business acumen.
• Ability to develop and implement long-term strategic roadmaps aligned with the Bank's goals.
• Expertise in identifying performance/process gaps and developing actionable strategies based on data and analysis.
• Experience using business analytics to drive customer-centric decisions.

Leadership & Management

• Demonstrated leadership in managing cross-functional teams or divisions.
• Experience overseeing the development and execution of business strategies.
• Ability to influence and collaborate with senior leadership and stakeholders.
• Strong organizational and project management skills to drive timely execution of strategic initiatives.
• Solid understanding of financial planning, budgeting, and performance management.
• Ability to support the planning and review of KPIs to enhance productivity, efficiency, and profitability.
• Experience in aligning strategy and finance functions with corporate objectives.

Communication & Stakeholder Engagement

• Excellent communication and interpersonal skills.
• Ability to present strategic insights and recommendations clearly to senior leadership.
• Strong stakeholder management skills to ensure alignment and timely achievement of business goals.

Salary match Number of applicants Skills match

Bank Islam Malaysia Berhad is the pioneer of Islamic banking system in Malaysia. We have grown to become one of the nation’s leading financial institutions, providing a wide range of products and services to meet the financial and banking needs of all Malaysians, regardless of race and religion. A career with Bank Islam means an outstanding opportunity to develop a professional vocation in the ever-challenging banking industry. Be a part of an organisation that is totally committed to developing Malaysia as one of the leading global Islamic financial centres.

Follow our Careers IG @gobeyondatbankislam for more information on our culture and new career opportunities!

Bank Islam Malaysia Berhad is the pioneer of Islamic banking system in Malaysia. We have grown to become one of the nation’s leading financial institutions, providing a wide range of products and services to meet the financial and banking needs of all Malaysians, regardless of race and religion. A career with Bank Islam means an outstanding opportunity to develop a professional vocation in the ever-challenging banking industry. Be a part of an organisation that is totally committed to developing Malaysia as one of the leading global Islamic financial centres.

Follow our Careers IG @gobeyondatbankislam for more information on our culture and new career opportunities!

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Overview

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets. To manage and coach the store team and to ensure succession plans and internal growth.

BUSINESS

• Drive and maximize sales performances
• Propose and develop business plans
• Drive the store team to exceed their KPIs
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attract new Clients and build a loyal relationship with the brand
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team
• Meet the store operating budget, controlling store expenses

CUSTOMER

• Foster a Client centric mindset by developing and maintaining solid Client relationships
• Guarantee an excellent Client satisfaction and the highest level of Client service
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending
• Foster a strong private appointment culture

TEAM

• Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting

RETAIL

• Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs
• Ensure synergy and cooperation between front and back of house
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office

EVENTS

• Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers

• Business driven
• Leadership and team management
• Ability to motivate and persuade people
• Strong customer service mindset
• Natural ability to welcome our client
• Confident, enthusiastic and positive
• Mature and assertive
• Organized and detail oriented
• Local and English languages are a must
• Market and product knowledge/ passion
• Business/ Retail Management degree or equivalent is a plus
• Interest in luxury/fashion, art and design