8 Telecoms jobs in Malaysia

Genesys Engineer (Telecoms)

Kuala Lumpur, Kuala Lumpur Prometric Ireland Limited

Posted 6 days ago

Job Viewed

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Job Description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Posted Tuesday, March 4, 2025 at 4:00 PM | Expires Monday, April 7, 2025 at 3:59 PM

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

General Summary

The Voice Engineer is responsible for designing, configuring, deploying and supporting the companies Genesys Cloud voice communication infrastructure. He/she must ensure that service is continuous and uninterrupted by proactively identifying and resolving potential issues. He/she must provide a full range of support in rapidly troubleshooting and resolving performance problems, as needed. This individual is also responsible for configuring and optimizing all telephony systems and services across Prometric’s global estate spread across the US, EMEA and APAC regions.

Duties and Responsibilities

  • Research, plan and implement Voice projects and communicate to all Business stakeholders.
  • Be proactive and identify, troubleshoot voice and contact center issues.
  • Ability to develop and deploy omnichannel flows (IVR, Chat, Email etc) in Genesys Cloud Architect.
  • Configure new tools, process and workflows to meet business needs.
  • Coordinating telecommunications changes with corporate users.
  • Maintain documentation for all telecommunications systems/devices.
  • System capacity planning - Trucking, ports, and licenses.
  • Work and troubleshoot on internal Telecommunication ticket system.
  • Work with business stakeholders and vendors.
  • Manage cloud-based telecom infrastructure, SIP trunks, WebRTC, Toll-free numbers etc.
  • Have excellent interpersonal skills and work closely with and share knowledge with wider teams.
  • Experience managing Session Border Controllers (SBCs).
  • Experience with Unified Communications & Collaboration platforms (Microsoft Teams).
  • Be part of the Voice on Call Rota.

Knowledge and Skills Required

  • Third level degree in a related discipline required.
  • Minimum 2 years working with Genesys Cloud Products.
  • Genesys cloud certified Professional (GCP-GC) is highly desirable.
  • Knowledge of Avaya would be advantageous.
  • Excellent communication skills, both verbal and written.
  • Experienced in Genesys Architect, WFM, QM, Reporting, Chatbots and CRM systems.
  • Experienced in ACD, call center environments.
  • Good working knowledge of TCP/IP, DHCP and QoS.
  • Good working Knowledge of Telephony infrastructure – SBCs, POTS, ISDN, PRI, voice channels.
  • SIP troubleshooting experience.
  • Equipped to work as part of a geographically dispersed team to meet aggressive goals.
  • Ability to meet predetermined deadlines with shifting priorities.
  • Excellent organizational skills.
  • Ability to work independently with some guidance.
  • Well versed in Microsoft Office products.

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Product Manager - Telecoms (Network)

DHL

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Your IT Future, Delivered Product Manager - Telecoms (Network)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.

At IT Services, we are passionate about telecoms and network infrastructure, and our team is continuously growing. As aProduct Manager for Network Services , you will take the lead in shaping, delivering, and optimizing our global network product strategy. You will work in a dynamic and collaborative environment where you will drive innovation, performance, and security in DHL’s global network landscape.

#DHL #DHLITServices #NetworkInfrastructure #GreatPlace

Grow together

We are seeking an experiencedand highly motivated Product Manager capable of working independently to lead the development and lifecycle management of our enterprise network infrastructure products. This includes DHL Core Network, WAN Connectivity, LAN Connectivity, SD-WAN, cloud networking, and connectivity platforms. You will play a pivotal role in defining strategy, setting priorities, and collaborating with cross-functional teams across architecture, engineering, operations, procurement, and business stakeholders to ensure delivery of scalable and resilient global network solutions.

Key Responsibilities:

  • Product Strategy: Define and execute the product vision and roadmap for global network infrastructure, ensuring alignment with business needs and IT strategy.
  • Lifecycle Management: Manage the end-to-end lifecycle of network products and services, from design and development through operations and retirement.
  • Innovation & Optimization: Identify and implement opportunities for innovation, automation, cost optimization, and performance improvement across network services.
  • Vendor & Stakeholder Management: Collaborate with global vendors and internal stakeholders to ensure effective delivery, performance, and governance of network services.
  • Security & Compliance: Ensure network solutions are secure, resilient, and aligned with internal security standards and compliance requirements.
  • Risk Management: Conduct regular assessments of network infrastructure risks and ensure mitigation strategies are in place.
  • Collaboration: Work closely with architecture, engineering, cybersecurity, application teams, and service owners to ensure seamless integration of network services.

Qualifications:

  • Experience: 5+ years in network infrastructure or telecommunications product, project or service management within large-scale enterprises.
  • Technical Knowledge: Solid understanding of network technologies including WAN Connectivity, LAN Connectivity, SD-WAN, MPLS, Internet connectivity, DNS, DHCP, and cloud networking (Azure/GCP).
  • Strategic Thinking: Strong ability to define product vision, prioritize requirements, and translate technical solutions into business outcomes.Skilled in designing and analyzing cost models to evaluate project feasibility and drive financial decision-making.
  • Communication Skills: Excellent written and verbal communication skills; ability to present to senior stakeholders and technical teams alike.Ability to collaborate effectively with global virtual teams across multiple time zones, including participating in conference calls outside of Asia Pacific business hours as needed. Collaborates closely with Architects and Subject Matter Experts to effectively communicate new standards and drive compliance across projects and initiatives
  • Leadership: Proven ability to lead cross-functional teams and influence across organizational boundaries.Strong interpersonal skills with the ability to effectively manage and collaborate with business unit stakeholders and drive successful outcomes.
  • Problem Solving: Analytical mindset with a structured approach to solving complex infrastructure challenges.
  • Automation Mindset: Experience with network automation and orchestration tools is a plus.
  • Global Experience: Experience managing global network products or projects with distributed teams is a strong plus.

An array of benefits for you:

  • Hybrid work arrangements to balance in-office collaboration and home flexibility
  • Outpatient (unlimited) and inpatient medical coverage for employees
  • Personalized flexi benefit plan for you and your family
  • Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones
  • Modern offices with free parking space

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Genesys Engineer (Telecoms)

Kuala Lumpur, Kuala Lumpur Prometric Ireland Limited

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Posted Tuesday 4 March 2025 at 16:00 | Expires Monday 7 April 2025 at 15:59

Company Overview

Prometric is a trusted provider of technology-enabled testing and assessment, its market-leading test development and test delivery solutions allow clients to develop and launch global testing programs as well as accurately measure program results and performance quality. Prometric reliably develops, delivers and administers more than 8 million tests a year on behalf of more than 350 clients in the academic, corporate, financial, government, healthcare, professional and IT markets. It delivers tests flexibly via the web or by utilizing a robust network of thousands of test centers in more than 160 countries

General Summary

The Voice Engineer is responsible for designing, configuring, deploying and supporting the companies Genesys Cloud voice communication infrastructure. He/she must ensure that service is continuous and uninterrupted by proactively identifying and resolving potential issues. He/she must provide a full range of support in rapidly troubleshooting and resolving performance problems, as needed. This individual is also responsible for configuring and optimizing all telephony systems and services across Prometric’s global estate spread across the US, EMEA and APAC regions.

Duties and Responsibilities

  • Research, plan and implement Voice projects and communicate to all Business stakeholders.
  • Be proactive and identify, troubleshoot voice and contact center issues.
  • Ability to develop and deploy omnichannel flows (IVR, Chat, Email etc) in Genesys Cloud Architect.
  • Configure new tools, process and workflows to meet business needs
  • Coordinating telecommunications changes with corporate users
  • Maintain documentation for all telecommunications systems / devices
  • System capacity planning - Trucking, ports, and licenses
  • Work and troubleshoot on internal Telecommunication ticket system
  • Work with business stakeholders and vendors
  • Manage cloud-based telecom infrastructure, SIP trunks, WebRTC, Toll-free numbers etc
  • Have excellent interpersonal skills and work closely with and share knowledge with wider teams
  • Experience managing Session Border Controllers (SBCs)
  • Experience with Unified Communications & Collaboration platforms (Microsoft Teams)
  • Be part of the Voice on Call Rota

Knowledge and Skills Required

  • Third level degree in a related discipline required.
  • Minimum 2 years working with Genesys Cloud Products
  • Genesys cloud certified Professional (GCP-GC) is highly desirable.
  • Knowledge of Avaya would be advantageous.
  • Excellent communication skills, both verbal and written
  • Experienced in Genesys Architect, WFM, QM, Reporting, Chatbots and CRM systems.
  • Experienced in ACD, call center environments.
  • Good working knowledge of TCP/IP, DHCP and QoS
  • Good working Knowledge of Telephony infrastructure – SBCs, POTS, ISDN, PRI, voice channels
  • SIP troubleshooting experience
  • Equipped to work as part of a geographically dispersed team to meet aggressive goals
  • Ability to meet predetermined deadlines with shifting priorities
  • Excellent organizational skills
  • Ability to work independently with some guidance.
  • Well versed in Microsoft Office products
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Product Manager - Telecoms (Network)

DHL Germany

Posted 19 days ago

Job Viewed

Tap Again To Close

Job Description

Your IT Future, Delivered Product Manager - Telecoms (Network)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.

At IT Services, we are passionate about telecoms and network infrastructure, and our team is continuously growing. As a Product Manager for Network Services , you will lead in shaping, delivering, and optimizing our global network product strategy. You will work in a dynamic and collaborative environment to drive innovation, performance, and security in DHL’s global network landscape.

#DHL #DHLITServices #NetworkInfrastructure #GreatPlace

Grow together

We seek an experienced and highly motivated Product Manager capable of working independently to lead the development and lifecycle management of our enterprise network infrastructure products, including DHL Core Network, WAN Connectivity, LAN Connectivity, SD-WAN, cloud networking, and connectivity platforms. You will define strategy, set priorities, and collaborate with cross-functional teams across architecture, engineering, operations, procurement, and business stakeholders to ensure delivery of scalable and resilient global network solutions.

Key Responsibilities:

  • Product Strategy: Define and execute the product vision and roadmap for global network infrastructure, ensuring alignment with business needs and IT strategy.
  • Lifecycle Management: Manage the end-to-end lifecycle of network products and services, from design and development through operations and retirement.
  • Innovation & Optimization: Identify and implement opportunities for innovation, automation, cost optimization, and performance improvement across network services.
  • Vendor & Stakeholder Management: Collaborate with global vendors and internal stakeholders to ensure effective delivery, performance, and governance of network services.
  • Security & Compliance: Ensure network solutions are secure, resilient, and aligned with internal security standards and compliance requirements.
  • Risk Management: Conduct regular assessments of network infrastructure risks and ensure mitigation strategies are in place.
  • Collaboration: Work closely with architecture, engineering, cybersecurity, application teams, and service owners to ensure seamless integration of network services.

Qualifications:

  • Experience: 5+ years in network infrastructure or telecommunications product, project, or service management within large-scale enterprises.
  • Technical Knowledge: Solid understanding of network technologies including WAN, LAN, SD-WAN, MPLS, Internet connectivity, DNS, DHCP, and cloud networking (Azure/GCP).
  • Strategic Thinking: Ability to define product vision, prioritize requirements, and translate solutions into business outcomes. Skilled in designing and analyzing cost models for project feasibility and financial decisions.
  • Communication Skills: Excellent written and verbal communication skills; capable of presenting to senior stakeholders and technical teams. Able to collaborate effectively with global virtual teams across time zones, including outside Asia Pacific hours when needed. Works closely with Architects and Subject Matter Experts to communicate standards and ensure compliance.
  • Leadership: Proven leadership in cross-functional teams, influencing organizational outcomes. Strong interpersonal skills for stakeholder management.
  • Problem Solving: Analytical mindset with a structured approach to infrastructure challenges.
  • Automation Mindset: Experience with network automation and orchestration tools is a plus.
  • Global Experience: Managing global network products or projects with distributed teams is advantageous.

Benefits:

  • Hybrid work arrangements for flexibility
  • Comprehensive medical coverage for employees
  • Personalized flexi benefit plans for you and your family
  • Flexible public holidays, including Saturdays and ad-hoc days off
  • Modern offices with free parking

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Product Manager - Telecoms (Network)

Cyberjaya DHL

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Your IT Future, Delivered

Product Manager - Telecoms (Network)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about telecoms and network infrastructure, and our team is continuously growing. As a Product Manager for Network Services , you will take the lead in shaping, delivering, and optimizing our global network product strategy. You will work in a dynamic and collaborative environment where you will drive innovation, performance, and security in DHL’s global network landscape. #DHL #DHLITServices #NetworkInfrastructure #GreatPlace Grow together We are seeking an experiencedand highly motivated

Product Manager capable of working independently to lead the development and lifecycle management of our enterprise network infrastructure products. This includes DHL Core Network, WAN Connectivity, LAN Connectivity, SD-WAN, cloud networking, and connectivity platforms. You will play a pivotal role in defining strategy, setting priorities, and collaborating with cross-functional teams across architecture, engineering, operations, procurement, and business stakeholders to ensure delivery of scalable and resilient global network solutions. Key Responsibilities: Product Strategy: Define and execute the product vision and roadmap for global network infrastructure, ensuring alignment with business needs and IT strategy. Lifecycle Management: Manage the end-to-end lifecycle of network products and services, from design and development through operations and retirement. Innovation & Optimization: Identify and implement opportunities for innovation, automation, cost optimization, and performance improvement across network services. Vendor & Stakeholder Management: Collaborate with global vendors and internal stakeholders to ensure effective delivery, performance, and governance of network services. Security & Compliance: Ensure network solutions are secure, resilient, and aligned with internal security standards and compliance requirements. Risk Management: Conduct regular assessments of network infrastructure risks and ensure mitigation strategies are in place. Collaboration: Work closely with architecture, engineering, cybersecurity, application teams, and service owners to ensure seamless integration of network services. Qualifications: Experience: 5+ years in network infrastructure or telecommunications product, project or service management within large-scale enterprises. Technical Knowledge: Solid understanding of network technologies including WAN Connectivity, LAN Connectivity, SD-WAN, MPLS, Internet connectivity, DNS, DHCP, and cloud networking (Azure/GCP). Strategic Thinking: Strong ability to define product vision, prioritize requirements, and translate technical solutions into business outcomes.Skilled in designing and analyzing cost models to evaluate project feasibility and drive financial decision-making. Communication Skills: Excellent written and verbal communication skills; ability to present to senior stakeholders and technical teams alike.Ability to collaborate effectively with global virtual teams across multiple time zones, including participating in conference calls outside of Asia Pacific business hours as needed. Collaborates closely with Architects and Subject Matter Experts to effectively communicate new standards and drive compliance across projects and initiatives Leadership: Proven ability to lead cross-functional teams and influence across organizational boundaries.Strong interpersonal skills with the ability to effectively manage and collaborate with business unit stakeholders and drive successful outcomes. Problem Solving: Analytical mindset with a structured approach to solving complex infrastructure challenges. Automation Mindset: Experience with network automation and orchestration tools is a plus. Global Experience: Experience managing global network products or projects with distributed teams is a strong plus. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility Outpatient (unlimited) and inpatient medical coverage for employees Personalized flexi benefit plan for you and your family Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones Modern offices with free parking space DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Genesys Engineer (Telecoms)

Kuala Lumpur, Kuala Lumpur Prometric Ireland Limited

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Description

Posted Tuesday, March 4, 2025 at 4:00 PM | Expires Monday, April 7, 2025 at 3:59 PM About Us:

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. General Summary The Voice Engineer is responsible for designing, configuring, deploying and supporting the companies Genesys Cloud voice communication infrastructure. He/she must ensure that service is continuous and uninterrupted by proactively identifying and resolving potential issues. He/she must provide a full range of support in rapidly troubleshooting and resolving performance problems, as needed. This individual is also responsible for configuring and optimizing all telephony systems and services across Prometric’s global estate spread across the US, EMEA and APAC regions. Duties and Responsibilities Research, plan and implement Voice projects and communicate to all Business stakeholders. Be proactive and identify, troubleshoot voice and contact center issues. Ability to develop and deploy omnichannel flows (IVR, Chat, Email etc) in Genesys Cloud Architect. Configure new tools, process and workflows to meet business needs. Coordinating telecommunications changes with corporate users. Maintain documentation for all telecommunications systems/devices. System capacity planning - Trucking, ports, and licenses. Work and troubleshoot on internal Telecommunication ticket system. Work with business stakeholders and vendors. Manage cloud-based telecom infrastructure, SIP trunks, WebRTC, Toll-free numbers etc. Have excellent interpersonal skills and work closely with and share knowledge with wider teams. Experience managing Session Border Controllers (SBCs). Experience with Unified Communications & Collaboration platforms (Microsoft Teams). Be part of the Voice on Call Rota. Knowledge and Skills Required Third level degree in a related discipline required. Minimum 2 years working with Genesys Cloud Products. Genesys cloud certified Professional (GCP-GC) is highly desirable. Knowledge of Avaya would be advantageous. Excellent communication skills, both verbal and written. Experienced in Genesys Architect, WFM, QM, Reporting, Chatbots and CRM systems. Experienced in ACD, call center environments. Good working knowledge of TCP/IP, DHCP and QoS. Good working Knowledge of Telephony infrastructure – SBCs, POTS, ISDN, PRI, voice channels. SIP troubleshooting experience. Equipped to work as part of a geographically dispersed team to meet aggressive goals. Ability to meet predetermined deadlines with shifting priorities. Excellent organizational skills. Ability to work independently with some guidance. Well versed in Microsoft Office products. Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Genesys Engineer (Telecoms)

Kuala Lumpur, Kuala Lumpur Prometric Ireland Limited

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Description

Posted Tuesday 4 March 2025 at 16:00 | Expires Monday 7 April 2025 at 15:59 Company Overview Prometric is a trusted provider of technology-enabled testing and assessment, its market-leading test development and test delivery solutions allow clients to develop and launch global testing programs as well as accurately measure program results and performance quality. Prometric reliably develops, delivers and administers more than 8 million tests a year on behalf of more than 350 clients in the academic, corporate, financial, government, healthcare, professional and IT markets. It delivers tests flexibly via the web or by utilizing a robust network of thousands of test centers in more than 160 countries General Summary The Voice Engineer is responsible for designing, configuring, deploying and supporting the companies Genesys Cloud voice communication infrastructure. He/she must ensure that service is continuous and uninterrupted by proactively identifying and resolving potential issues. He/she must provide a full range of support in rapidly troubleshooting and resolving performance problems, as needed. This individual is also responsible for configuring and optimizing all telephony systems and services across Prometric’s global estate spread across the US, EMEA and APAC regions. Duties and Responsibilities Research, plan and implement Voice projects and communicate to all Business stakeholders. Be proactive and identify, troubleshoot voice and contact center issues. Ability to develop and deploy omnichannel flows (IVR, Chat, Email etc) in Genesys Cloud Architect. Configure new tools, process and workflows to meet business needs Coordinating telecommunications changes with corporate users Maintain documentation for all telecommunications systems / devices System capacity planning - Trucking, ports, and licenses Work and troubleshoot on internal Telecommunication ticket system Work with business stakeholders and vendors Manage cloud-based telecom infrastructure, SIP trunks, WebRTC, Toll-free numbers etc Have excellent interpersonal skills and work closely with and share knowledge with wider teams Experience managing Session Border Controllers (SBCs) Experience with Unified Communications & Collaboration platforms (Microsoft Teams) Be part of the Voice on Call Rota Knowledge and Skills Required Third level degree in a related discipline required. Minimum 2 years working with Genesys Cloud Products Genesys cloud certified Professional (GCP-GC) is highly desirable. Knowledge of Avaya would be advantageous. Excellent communication skills, both verbal and written Experienced in Genesys Architect, WFM, QM, Reporting, Chatbots and CRM systems. Experienced in ACD, call center environments. Good working knowledge of TCP/IP, DHCP and QoS Good working Knowledge of Telephony infrastructure – SBCs, POTS, ISDN, PRI, voice channels SIP troubleshooting experience Equipped to work as part of a geographically dispersed team to meet aggressive goals Ability to meet predetermined deadlines with shifting priorities Excellent organizational skills Ability to work independently with some guidance. Well versed in Microsoft Office products Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Product Manager - Telecoms (Network)

Cyberjaya DHL Germany

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

Your IT Future, Delivered

Product Manager - Telecoms (Network)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about telecoms and network infrastructure, and our team is continuously growing. As a

Product Manager for Network Services , you will lead in shaping, delivering, and optimizing our global network product strategy. You will work in a dynamic and collaborative environment to drive innovation, performance, and security in DHL’s global network landscape. #DHL #DHLITServices #NetworkInfrastructure #GreatPlace Grow together We seek an experienced and highly motivated

Product Manager

capable of working independently to lead the development and lifecycle management of our enterprise network infrastructure products, including DHL Core Network, WAN Connectivity, LAN Connectivity, SD-WAN, cloud networking, and connectivity platforms. You will define strategy, set priorities, and collaborate with cross-functional teams across architecture, engineering, operations, procurement, and business stakeholders to ensure delivery of scalable and resilient global network solutions. Key Responsibilities: Product Strategy:

Define and execute the product vision and roadmap for global network infrastructure, ensuring alignment with business needs and IT strategy. Lifecycle Management:

Manage the end-to-end lifecycle of network products and services, from design and development through operations and retirement. Innovation & Optimization:

Identify and implement opportunities for innovation, automation, cost optimization, and performance improvement across network services. Vendor & Stakeholder Management:

Collaborate with global vendors and internal stakeholders to ensure effective delivery, performance, and governance of network services. Security & Compliance:

Ensure network solutions are secure, resilient, and aligned with internal security standards and compliance requirements. Risk Management:

Conduct regular assessments of network infrastructure risks and ensure mitigation strategies are in place. Collaboration:

Work closely with architecture, engineering, cybersecurity, application teams, and service owners to ensure seamless integration of network services. Qualifications: Experience:

5+ years in network infrastructure or telecommunications product, project, or service management within large-scale enterprises. Technical Knowledge:

Solid understanding of network technologies including WAN, LAN, SD-WAN, MPLS, Internet connectivity, DNS, DHCP, and cloud networking (Azure/GCP). Strategic Thinking:

Ability to define product vision, prioritize requirements, and translate solutions into business outcomes. Skilled in designing and analyzing cost models for project feasibility and financial decisions. Communication Skills:

Excellent written and verbal communication skills; capable of presenting to senior stakeholders and technical teams. Able to collaborate effectively with global virtual teams across time zones, including outside Asia Pacific hours when needed. Works closely with Architects and Subject Matter Experts to communicate standards and ensure compliance. Leadership:

Proven leadership in cross-functional teams, influencing organizational outcomes. Strong interpersonal skills for stakeholder management. Problem Solving:

Analytical mindset with a structured approach to infrastructure challenges. Automation Mindset:

Experience with network automation and orchestration tools is a plus. Global Experience:

Managing global network products or projects with distributed teams is advantageous. Benefits: Hybrid work arrangements for flexibility Comprehensive medical coverage for employees Personalized flexi benefit plans for you and your family Flexible public holidays, including Saturdays and ad-hoc days off Modern offices with free parking DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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