15 Administrative Supervisor jobs in Malaysia

Clerical/Administrative Support —

Itik Enak - PG Lean Hwa Trading Sdn. Bhd.

Posted 18 days ago

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Job Description

Qualification: Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type: Internship

Responsibilities:

  1. Prepare cash sale and invoice for walk-in customers.
  2. Handle daily cash collection from cash sales (cash, credit card payment).
  3. Process sales orders from existing customers and salesmen.
  4. Prepare and maintain proper documentation of petty cash records and transactions.
  5. Maintain a systematic filing system and administrative records.
  6. Liaise with Customer Service Representatives or salespersons and follow up with customers on AR issues and queries raised by headquarters.
  7. Perform general administrative duties.
  8. Handle incoming customer phone calls.
  9. Follow up on customer overdue payments.
  10. Arrange goods delivery with drivers/courier companies/transportation companies.
  11. Perform any ad-hoc tasks and responsibilities assigned by the superior.

Job Location: Penang

Other Location: Sungai Jawi

Years of Experience: 0

Monthly Salary: MYR600-MYR800

Requirements:

  1. Prior administrative experience.
  2. Excellent computer skills, especially typing.
  3. Attention to detail.
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Office Management Executive (TECH FIRM)

Negeri Sembilan, Negeri Sembilan DADACONSULTANTS PTE. LTD.

Posted 3 days ago

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Job Description

Office Management Executive About the job

Key Responsibilities

  • Manage daily office operations, including maintaining a clean and organized office environment.
  • Handle document filing, organization, and management to ensure data accuracy and confidentiality.
  • Coordinate meetings, travel arrangements, and calendar management.
  • Assist with office procurement and inventory management.
  • Manage office supplies for onboarding and asset recovery for offboarding.
  • Liaise with vendors, service providers, and external partners to ensure quality service.
  • Organize company events, team-building activities, and other internal initiatives.
  • Handle office correspondence, emails, and other communication tasks.
  • Perform other administrative tasks as assigned by the management.

Job Requirements

  • Diploma or above in Administration, Business Management, or related fields is preferred.
  • Minimum 1 year of relevant experience in administrative roles. Previous experience in startups is a plus.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Excellent communication skills.
  • Strong organizational and multitasking abilities.
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Administrative Assistant - Business Support (Johor Bahru)

Johor Bahru, Johor KPMG Malaysia

Posted 1 day ago

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Job Description

Description:

KPMG, a place where bold, new ideas are welcome and dedication is rewarded, is made up of outstanding people with a broad range of interests, talents and motivations. We invite you to join our team in Johor Bahru and to experience the KPMG difference as we continue to be The Clear Choice to our clients from every sector of business and industry imaginable. Aspiring to be an Employer of Choice, we create an atmosphere in which our employees will be inspired to excel. To this end, Johor Bahru office is seeking highly motivated and results oriented individuals to fuel our growth and embark on a journey of self-discovery.

Responsibilities:

  • Provide administrative support
  • Coordinating and preparation of deliverables in a timely manner
  • Handling ad-hoc and general administrative responsibilities and tasks assigned
  • Attending incoming and forwarding calls
  • Attending incoming and outgoing mails

Requirements :

  • Diploma in Business Administration or equivalent
  • Accounting knowledge is an added advantage
  • Good command of English and Bahasa Malaysia
  • Good organizational and multi-tasking skills
  • Minimum 1 year relevant working experience
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Administrative Assistant - Business Support (Johor Bahru)

Johor Bahru, Johor KPMG Malaysia

Posted 10 days ago

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Job Description

Administrative Assistant - Business Support

KPMG Malaysia

Full-time

Description:

KPMG, a place where bold, new ideas are welcome and dedication is rewarded, is made up of outstanding people with a broad range of interests, talents and motivations. We invite you to join our team in Johor Bahru and to experience the KPMG difference as we continue to be The Clear Choice to our clients from every sector of business and industry imaginable. Aspiring to be an Employer of Choice, we create an atmosphere in which our employees will be inspired to excel. To this end, Johor Bahru office is seeking highly motivated and results oriented individuals to fuel our growth and embark on a journey of self-discovery.

Responsibilities:

  • Provide administrative support
  • Coordinating and preparation of deliverables in a timely manner
  • Handling ad-hoc and general administrative responsibilities and tasks assigned
  • Attending incoming and forwarding calls
  • Attending incoming and outgoing mails

Requirements :

  • Diploma in Business Administration or equivalent
  • Accounting knowledge is an added advantage
  • Good command of English and Bahasa Malaysia
  • Good organizational and multi-tasking skills
  • Minimum 1 year relevant working experience
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Program Management Office Coordinator

Kuala Lumpur, Kuala Lumpur RiDiK (A subsidiary of CLPS. Nasdaq: CLPS)

Posted 3 days ago

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Job Description

1 month ago Be among the first 25 applicants

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Talent Acquisition Specialist | Overseas Recruitment ExpertHelping global professionals connect with exciting overseas career opportunities

We seek a detail-oriented Junior PMO Coordinator to support project governance and operational efficiency. Your primary focus will be ensuring accurate time reporting across consulting teams while assisting broader PMO functions. This role offers growth opportunities in project management methodologies and cross-functional collaboration.

Key Responsibilities:

Time Reporting Management (40%)

  • Collect, validate, and consolidate weekly/monthly time reports from consultants
  • Identify discrepancies and collaborate with project managers to resolve variances
  • Maintain centralized time tracking databases using
  • Generate utilization rate analyses for resource planning

Project Support (30%)

  • Assist in maintaining project documentation (charters, RAID logs, status reports)
  • Coordinate cross-functional meetings including agenda preparation and minute-taking
  • Monitor project timelines and flag delivery risks proactively

Process Optimization (20%)

  • Streamline data collection processes through automation templates
  • Conduct quarterly audits of PMO documentation compliance
  • Support adoption of new PMO tools/systems with user training

Stakeholder Communication (10%)

  • Serve as liaison between consultants, finance, and HR for time-related queries

Qualifications:

  • Bachelor's in Business Admin, Management, or related field (or equivalent experience)
  • 0-2 years experience in HR coordination roles (internships included)
  • Advanced Excel skills (PivotTables, VLOOKUP, macros)
  • Obsessive attention to data accuracy with 100% deadline adherence

Preferred

  • Exposure to professional services/consulting environments
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Analyst
  • Industries IT Services and IT Consulting

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Sentul Garden, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Talent Acquisition Coordinator - Senior Process Executive Junior HR Associate – Open to Fresh Grads (KL)

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
MYR2,500.00
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MYR4,000.00
1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
MYR2,500.00
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4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
MYR1,700.00
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MYR1,900.00
1 week ago

Talent Acquisition Coordinator - Process Executive Recruitment Coordinator (12-month Contract)

Petaling Jaya, Selangor, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500 - MYR3,000 4 weeks ago

Petaling Jaya, Selangor, Malaysia MYR2,500 - MYR3,000 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500 - MYR3,000 4 weeks ago

Recruitment Specialist (HR Team - Immediate Starter Preferred)

Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia MYR3,000 - MYR4,500 2 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

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Project Management Office Lead

Petaling Jaya, Selangor Sime

Posted 3 days ago

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Job Description

Join to apply for the Project Management Office Lead role at Sime

Join to apply for the Project Management Office Lead role at Sime

Employment: Fixed-Term Contract (Project Base)

Project: Workday Implementation Project (HR)

Duration: Until 30 June 2027

PURPOSE

Oversee the Project Management Office (PMO) for a Workday implementation project. This role is responsible for establishing and managing governance, project tracking, reporting, and quality assurance standards across all Workday workstreams. The ideal candidate will bring deep expertise in enterprise SaaS implementations, preferably Workday, and will ensure successful delivery through structured project controls and strategic oversight.

JOB DESCRIPTION

  • Establish and lead the PMO structure for the Workday program.
  • Define and enforce project management methodologies, standards, and tools.
  • Lead program governance, issue/risk management, and stakeholder communication.

Project Coordination:

  • Coordinate surrounding Workday modules and integration workstreams.
  • Support projects and workstream leads in planning, execution, and monitoring activities.
  • Facilitate program-level meetings, decision-making forums, and steering committees.

Reporting & Tracking:

  • Develop and maintain detailed program plans, RAID logs, status reports, and dashboards.
  • Monitor key milestones, deliverables, dependencies, and critical paths.
  • Provide executive-level updates and recommendations for course correction as needed.

Quality Assurance & Risk Management:

  • Establish quality control measures and ensure deliverables meet defined standards.
  • Identify project risks and issues, drive mitigation plans, and escalate when necessary.
  • Stakeholder Engagement:
  • Act as a central point of contact for project stakeholders, including HR, Finance, IT, and external vendors.
  • Ensure clear communication and alignment across functional teams and leadership

JOB REQUIREMENTS

  • Education / Professional Qualification
  • Bachelor’s degree in business, Information Technology, or related field; PMP or equivalent certification preferred.
  • 5+ years of experience in project or program management, with at least 3 years leading PMO functions.
  • Experience managing Workday implementations or similar enterprise HCM.
  • Strong understanding of Workday project lifecycle, including deployment methodologies (Launch, Accelerate, etc.).
  • Demonstrated ability to manage complex, cross-functional programs in a fast-paced environment.
  • Excellent communication, leadership, and stakeholder management skills.
  • Proficiency with project management tools (e.g., MS Project, Smartsheet).
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Project Management, Information Technology, and Human Resources
  • Industries Investment Management

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Senior Manager, Project Management Office

Shah Alam, Selangor Carlsberg Group

Posted today

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Job Description

Senior Manager, Project Management Office Senior Manager, Project Management Office

2 days ago Be among the first 25 applicants

Lead and manage ERP Project Engagement. Responsible for the successful initiating, planning, executing, monitoring, controlling, and closing the project. Possess strong leadership skills and stakeholders’ management to capable to build strong relationships and alliances with key stakeholders. Project status update & reporting to steering communities and group PMO.

Responsibilities

  • Lead and manage all aspects of an end-to-end ERP implementation project.
  • Responsible for planning, executing, monitoring, controlling, and closing the project.
  • Manage project timeline, budget, resources and risks, following Carlsberg PMO & governance standards.
  • Lead and motivate project teams, fostering a collaborative and productive work environment.
  • Build strong relationships internally and externally, and alliances with key stakeholders.
  • Monitor project progress and report project status to stakeholders regularly.
  • Performing the work in the project management plan to accomplish the project objectives under the project scope statement / Statement of Work (SOW).
  • Ability to ensure team delivers the project on time and ensuring that deliverables meet quality standards.
  • Collaborate with business stakeholders to identify challenges & risk, approach corresponding owners make necessary adjustments to the project, resolve project issues and conflicts.
  • Apply and implement project management best practices to achieve project success

Requirements

  • Post / undergraduate degree in Information System, Management Information System, Business Administration, or a related field.
  • Agile, PMP, Six Sigma or any related project management certification is highly preferred.
  • MS Dynamic related certification is a plus.
  • Minimum 5 years experience with ERP project management or related role.
  • Solid experience in Dynamics F&O implementation.
  • Proven track record of successfully driving and leading large-scale IT projects in a multinational environment, preferably in beverage manufacturing industry.
  • Demonstrate strong leadership skill, able to motivate team members and build a high-performing team.
  • Excellent interpersonal skills ability to build respectful relationships with all levels of staff.
  • Strong communication skills with experience working in highly collaborative teams internally and externally.
  • Vendor management skills and negotiation skills for keeping the project aligned to the overall business goals as outlined in the Implementation Contract.
  • Self-motivated, proactive, independent and open-minded quick learner.

Job Details

Workplace

Shah Alam, MY

Job type

Permanent

Part time / Full time

Full Time

Working Time

Monday - Thursday 8:15am - 5pm

Friday 8:15am - 4pm

We regret to inform only shortlisted candidates will be notified.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Food and Beverage Services

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About the latest Administrative supervisor Jobs in Malaysia !

Senior Manager, Service Management Office

Petaling Jaya, Selangor Grab

Posted 3 days ago

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Job Description

Senior Manager, Service Management Office
  • Full-time
  • About Grab and Our Workplace

    Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

    Get to know the team:

    At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

    This role will be based in Malaysia and onsite.

    Get to know the Role:

    Reporting to the Head of Business Integration & Innovation, this role will lead the overall service management practice for GTS and manage Grab’s internal service management platform. The service management practice includes coverage for service, incident, problem, change, release, configuration, validation, and testing. The candidate we are looking for is someone with a strong background in service management best practices, with a strong product mindset and stakeholder management skills.

    If you are passionate about building a strong service management office, we offer you the opportunity to do so in a forward-thinking and fast-paced technology environment.

    The Critical Tasks You Will Perform:

    • Lead a team that oversees our internal service management platform to enable highly positive user and Grabber experience
    • Lead a team of service management practitioners in defining, implementing, and managing service management processes
    • Lead post-mortem of high-impact incidents and work with service/business owners to formulate action plans
    • Be the advocate for good service management practice and improve process awareness and adherence
    • Work closely with leadership teams, technical teams, operations teams, and project teams to align best practices
    • Accountable for service metrics reporting and continuous service improvement on service quality and efficiency

    What Skills You Will Need

    • At least 15 years of experience in the IT service management domain and/or management of ITSM platforms (e.g., FreshService, ServiceNow) in multinational environments
    • Experience in implementing and improving service management practices that have a real, positive impact on IT services
    • Good hands-on knowledge of managing service management platforms
    • Proven track record of leading service management practitioners; coaching and growing the team in skills and capabilities
    • Experience in vendor management, commercial negotiations, procurement, and budget management

    The Nice-to-Haves:

    • Experience in business process automation
    • ITIL Expert (v3) / Managing Professional (v4) certified

    Life at Grab

    We care about your well-being at Grab. Here are some of the global benefits we offer:

    • Term Life Insurance and comprehensive Medical Insurance
    • With GrabFlex, create a benefits package that suits your needs and aspirations
    • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
    • Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges
    • FlexWork arrangements such as differentiated hours to balance personal commitments and life's demands

    What We Stand For At Grab

    We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Project Manager, Portfolio Management Office

Kuala Lumpur, Kuala Lumpur U Mobile

Posted 3 days ago

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Job Description

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities

Summary

We are seeking an experienced and results-driven Project Manager to oversee and lead various projects within our organization. The ideal candidate will be responsible for planning, executing, and closing projects, ensuring that they are completed on time, within budget, and meet quality standards. The Project Manager will work closely with cross-functional teams, business users and other key stakeholders to deliver successful project outcomes and ensure that benefits of the projects are realized. Supporting PMO HOD in overall management of IT change initiatives in UM.

Key Responsibilities

Project Delivery

  • Manage end-to-end project management including but not limited to defining scope, developing project plan and monitoring and controlling to ensure adherence
  • Organize and lead cross-functional teams, delegate tasks and responsibilities to appropriate personnel. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works
  • Establish governance mechanism and drive the overall governance of the project to manage scope and control change
  • Identify and mitigate project risks and drive issue resolution to ensure successful project delivery
  • Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality
  • Create project audit trail by document all key decision and changes to project plan
  • Document lessons learnt and share best practices; update processes where necessary in line with lesson learnt and best practices
  • Complete transition of project to operations teams and project closure
  • Support business in reviewing project outcomes and benefits
  • Manage and optimize project budget, ensuring all expenditure is in line with agreed budget

Stakeholders Management

  • Establish and maintain relationship with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers’ needs
  • Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder
  • Proactively engage with stakeholders to avert/resolve potential issues and risks

Stakeholder Communication and Reporting

  • Serve as the primary point of contact for all project-related communication with stakeholders.
  • Provide regular project status updates to stakeholders, including progress reports, risks and any issues that may arise to key stakeholders and senior management.
  • Facilitate effective communication within the project team and across departments.
  • Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g: Leadership level, CIO level, GTM level etc.)
  • Leverage technology to automate reports and dashboard that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution
  • Support the PMO HoD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges

Strategic Portfolio Management

  • Ensure that all change initiatives in ISD pipeline are aligned to UM and ISD’s strategic objective and have clearly defined benefits
  • Support the PMO HoD in facilitating demand planning process for all change initiatives (projects and change requests) to eliminate redundancies, identify synergies, prioritize execution and streamline resource utilization
  • Support the PMO HoD in facilitating release management process to provide visibility of all planned changes to system and ensure smooth transition to operations

Ways of working – Project Management Best Practices and Compliance

  • Ensure projects are executed compliance with UM and ISD’s processes and polices.
  • Leverage UM and ISDs tools and template to ensure standardized ways of working across projects
  • Use lessons learned and best practices to recommend enhancements to processes, tools, and templates

About You

Job Requirements

  • Bachelor’s degree in Computer Science/ IT/ Engineering / Telecommunication or equivalent
  • A master’s degree or any Project Management certification (e.g. PMP, Prince) is a plus.
  • Minimum 5 years in similar position in Telecommunication, Information and Communications Technology (ICT) or relevant industry with at least 3 years’ experience in project management, with a proven track record of successfully managing projects from initiation to completion.
  • Experience in Telecommunication industry is preferred.
  • Skills:
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in project management software (e.g., MS Project, Asana, Jira).
  • Solid organizational skills, including multitasking and time management.
  • Strong problem-solving skills and attention to detail.

What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Telecommunications

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WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

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Senior Manager, Service Management Office

Petaling Jaya, Selangor GrabTaxi Holdings Pte. Ltd.

Posted 3 days ago

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Job Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the team:

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be base in Malaysia and onsite.

Get to know the Role:

Reporting to the Head of Business Integration & Innovation, this role will lead the overall service management practice for GTS and manage Grab’s internal service management platform. The service management practice includes coverage for service, incident, problem, change, release, configuration, validation and testing. The candidate we are looking for is someone with a strong background in service management best practices with a strong product mindset and stakeholder management skills.

If you are passionate about building a strong service management office, we offer you the opportunity to do so in a forward-thinking and fast-pace technology environment.

The Critical Tasks You Will Perform:

  • Lead a team that oversees our internal service management platform to enable highly positive user and Grabber experience
  • Lead a team of service management practitioners in defining, implementing, and managing service management processes
  • Lead post mortem of high impact incidents and work with service/business owners to formulate action plan
  • Be the advocate for good service management practice and improve process awareness and adherence
  • Work closely with leadership teams, technical teams, operations teams and project teams to align best practices
  • Accountable for service metrics reporting and continuous service improvement on service quality and efficiency

What Skills You Will Need

  • At least15years experience in IT service management domain and/or management of ITSM platforms (e.g. FreshService, ServiceNow) in a multinational environments
  • Experienced in implementing and improving service management practices that have real, positive impact on improving IT services
  • Good hands-on knowledge of managing service management platforms
  • Proven track record of leading service management practitioners; coaching and growing the team in skills and capabilities
  • Strong senior stakeholder management skills
  • Experience in vendor management, commercial negotiations, procurement, and budget management

The Nice-to-Haves:

  • Experience in business process automation
  • COBIT 5 Foundation certified
  • ITIL Expert (v3) / Managing Professional (v4) certified
  • IT service desk experience
  • Lean/Six Sigma certified

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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