10 Community Outreach jobs in Malaysia

SCOPE / PURPOSE OF JOB / JOB RESPONSIBILITIES

ABOUT THE UNIT

Cancer Research Malaysia is the country’s only independent non-profit cancer research organization, focused on conducting impactful research on cancers common in Asians and delivering evidence-based solutions to reduce the cancer burden in Malaysia.

The purpose of the Community Outreach Unit at Cancer Research Malaysia is to reduce the burden of late-stage cancer through cancer prevention and early detection, delivered via innovative community-based programmes.

By working in close partnership with government hospitals, NGOs, and local communities, the Unit also supports patients in navigating complex healthcare systems—enhancing access to timely diagnosis and ensuring compliance to treatment. Through these efforts, we aim to close the cancer care gap and improve outcomes, particularly for underserved populations.

SCOPE / PURPOSE OF JOB

The Community Outreach Research Unit is looking for a dynamic and motivated Research Associate (Monitoring and Evaluation). Under the overall guidance of the Head of the Community Outreach Unit, the Research Associate will be responsible for monitoring and enhancing the performance of systems established for the routine collection of data, establishing a framework for programme monitoring and ensuring high quality and timely inputs and reports; and for ensuring that the project maintains its strategic vision and that its activities meet the planned milestones in a cost-effective and timely manner. The Research Associate works in close collaboration with the Donor Engagement team for preparation and submission of reports to appropriate stakeholders.

RESPONSIBILITIES

• Monitor and enhance the performance of systems established to collect data (such as the Joget system), including:
  • Being responsible for ensuring data collection completeness, and analysis of different data in relation to the project activities
  • Assisting the navigators with monitoring and evaluation tools and in supporting them in their use
• Develop and strengthen monitoring, inspection and evaluation procedures, including:
  • Monitor all project activities, expenditures and progress towards achieving the project output;
  • Review the logic framework together with the Head of Department and to recommend further improvement of the logic framework;
  • Develop monitoring and impact indicators that define project success;
  • Propose strategies to improve efficiency and assist Head of Unit in implementing these
  • Provide feedback to the Head of Unit on project strategies and activities;
  • Suggest strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying bottlenecks in completing project activities and developing plans to minimize or eliminate such bottlenecks;
• Assist the Head of Unit in preparing Quarterly/Annual reports on project progress, and publications associated with the project
• Perform other duties as required.

QUALIFICATIONS/REQUIREMENTS

• Academic Qualifications:
  • At least a Master’s degree in epidemiology, public health, implementation science, data science, health informatics, or a related field with strong emphasis on data analytics
  • Additional certifications in Monitoring & Evaluation (M&E), data management, or health systems research are an advantage
• Experience and Expertise:
  • Minimum 5 years of relevant experience in project monitoring and evaluation, preferably in health or development sectors
  • Demonstrated experience in designing tools and strategies for data collection, analysis, and reporting
  • Proven ability to analyse data using statistical software (e.g., SPSS, Stata, R)
  • Experience in developing or managing digital data collection and monitoring platforms
  • Strong publication record in peer-reviewed journals commensurate with years of experience
• Other Competencies:
  • Understanding of M&E methodologies, qualitative and quantitative research approaches
  • Excellent written and verbal communication skills in English and Bahasa Malaysia
  • Strong project management and facilitation skills
  • Proactive, self-motivated, and able to work independently
  • Demonstrated ability to manage complexity, multitask, and meet

Job Purpose

To provide timely, professional, and friendly support to customers across all social media channels, ensuring positive engagement, brand reputation, and excellent customer satisfaction.

Key Responsibilities

• Monitor and respond promptly to customer inquiries, comments, and messages on platforms such as Facebook, Instagram, TikTok, X (Twitter), and others.
• Handle complaints, feedback, and service-related questions with empathy, accuracy, and adherence to company policies.
• Escalate complex or sensitive cases to the appropriate internal team for resolution.
• Track and record customer interactions in the CRM or social media management system.
• Collaborate with the marketing team to maintain consistent brand tone and voice.
• Assist in preparing FAQs, response templates, and best practices to improve service efficiency.
• Report recurring issues, trends, or customer sentiments to management for improvement initiatives.
• Support in creating engagement content (polls, Q&A sessions, etc.) to foster a positive community atmosphere.
• Keep up to date with social media trends, platform updates, and competitor practices.

Requirements & Qualifications

• Diploma or equivalent; Degree in Communications, Marketing, or related field is an advantage.
• Proven experience in customer service or social media management is preferred.
• Strong written communication skills with good grammar and attention to detail.
• Ability to remain calm, empathetic, and professional under pressure.
• Familiarity with major social media platforms and basic analytics tools.
• Organized, proactive, and able to manage multiple conversations simultaneously.
• Basic knowledge of brand voice, online etiquette, and digital engagement strategies.

Key Competencies

• Customer-focused mindset
• Excellent interpersonal and problem-solving skills
• Team player with initiative
• Fast learner and adaptable to new tools and processes
• Time management and prioritization

Benefits

• Competitive salary & performance incentives
• Opportunities for training and career growth
• Flexible working arrangements (if applicable)
• Friendly and supportive team environment

Job Types: Full-time, Permanent

Pay: RM1, RM2,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person

About the Role:

We're looking for a passionate and driven Community Engagement Specialist to join a fast-growing fintech, wealth-tech, startup. As part of a dynamic team, you will play a key role in building and nurturing a thriving community focused on financial empowerment, especially for women. This is an exciting opportunity to help launch our platform's BETA version and engage with users who are passionate about AI digital banking, investment opportunities, and improving their financial knowledge.

Key Responsibilities:

• Organize and manage events (both online and offline) to foster engagement and strengthen the community.
• Drive user engagement during our BETA launch by gathering feedback and improving the platform experience.
• Build relationships with community members and create a loyal user base that's motivated to learn and grow financially.
• Collaborate with marketing and product teams to enhance user experience and promote financial literacy initiatives.
• Lead community-driven campaigns focused on educating women about wealth opportunities, especially in AI-powered financial tools and investments.

What We're Looking For:

• 1-2 years of experience in community building or event management.
• A people-centric mindset with excellent interpersonal skills to engage and connect with a diverse audience.
• Experience in organizing and leading events that inspire, educate, and empower individuals.
• A passion for financial empowerment, particularly for women, and an interest in AI technology and digital banking.
• Ability to thrive in a startup environment where adaptability, innovation, and learning are key.

Why You Should Apply:

• Make a meaningful impact by helping women take control of their financial futures.
• Be part of an innovative startup focused on empowering women and closing the gender wealth gap.
• Learn and grow in a collaborative, fast-paced environment with opportunities to expand your skills in community management, event planning, and AI in fintech.

Ready to take the next step in your career and make a difference? Apply today to join a company that's passionate about empowering women and revolutionizing financial literacy

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• How many years of experience do you have in Community Building or Event Management?
• What tools or platforms do you use for community management and user engagement?
• How familiar are you with Community Building strategies?
• This role may occasionally require you to work outside of regular hours, especially around events or product launches. Would you be comfortable with this type of flexibility?

Work Location: In person

Build Your Career While Making a Real Impact

Transform Lives & Launch Your Professional Journey

Are you passionate about making a difference? Ready to develop world-class communication skills while supporting meaningful causes? Join our dynamic team as a Community Engagement Officer and kickstart an exciting career in public relations, sales, and community outreach.

What You'll Do

• Connect with people in vibrant community locations across Malaysia
• Share inspiring information about important causes and social impact initiatives
• Build relationships and engage with diverse community members
• Represent leading global impact organizations with professionalism and enthusiasm
• Work in beautiful indoor & outdoor environments and bustling events spaces
• You get to travel around to outstation trips for promotional events.

Why This Role is Perfect for Your Career Growth Professional Development

• World-class communication training - Master the art of public speaking and interpersonal skills
• Sales & persuasion expertise - Develop high-demand business skills
• Confidence building - Transform into a confident, articulate professional
• Leadership pathway - Fast-track opportunities to team leader and management roles

Transferable Skills You'll Gain

• Customer relationship management - Essential for any business career
• Negotiation & influence - Valuable across all industries
• Resilience & adaptability - Build mental strength and flexibility
• Cultural intelligence - Excel at connecting with diverse communities
• Performance under pressure - Thrive in challenging environments

Career Advancement

• Rapid promotion opportunities - High performers advance within 3-6 months
• Management training - Leadership development for top achievers
• Industry connections - Network with professionals across sectors
• Reference & testimonials - Build a strong professional reputation

What We Offer High Compensation For Competitive Talents

• Above Market Rate Base Salary + Performance Bonuses
• Weekly and monthly incentives for top performers
• Recognition rewards and achievement bonuses

Professional Benefits

• Comprehensive paid training - No experience required
• Flexible scheduling - Full-time and part-time options available
• Career mentorship - Personal coaching from successful leaders
• Team building activities - Social events and professional networking
• Performance feedback - Regular coaching to accelerate your growth

Personal Growth

• Build unshakeable self-confidence
• Develop emotional intelligence and empathy
• Master skills management and resilience
• Enhance your personal brand and professional presence

Perfect for You If:

• You enjoy meeting new people and building connections
• You're looking to develop professional communication skills
• You want a role with real meaning and social impact
• You're motivated by personal growth and career advancement
• You thrive in dynamic, outdoor environments
• You're ready to challenge yourself and exceed expectations

Requirements

• Strong communication skills in English (Bahasa Malaysia is a plus)
• Positive attitude and professional appearance
• Malaysian citizen or valid work permit
• Commitment to personal and professional excellence

This isn't just a job – it's your gateway to developing the skills that successful professionals across all industries value most.

Join us in making a difference while building the career of your dreams. Your future starts here.

Job Types: Full-time, Permanent

Pay: RM3, RM5,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Meal allowance
• Opportunities for promotion
• Professional development

Experience:

• Sales/Customer Representative: 1 year (Preferred)

Language:

• English, Mandarin, Bahasa Malaysia (Preferred)

Location:

• Kuala Lumpur (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Role Overview:

We're looking for a passionate Community Engagement Specialist to help us build a thriving community around our platform. This is a unique opportunity to be part of a start-up that's not just about business, but about making a real difference in women's lives. You will play a key role in organizing events, engaging with our users during the BETA launch, and spreading awareness about the power of AI in wealth management. If you're passionate about community building and want to help women take control of their financial futures, this is the perfect role for you.

What You'll Do:

• Organize impactful events—online and offline—to connect with women in the community and promote financial empowerment.
• Assist in the BETA launch of our platform, helping to engage users, gather feedback, and build a strong community.
• Help educate women about wealth opportunities, such as AI digital banking, investment tools, and financial literacy.
• Foster a community of women who are eager to learn and grow their financial knowledge, particularly in the area of AI technology.
• Develop community-driven campaigns that inspire, motivate, and provide actionable financial advice to women.
• Collaborate with the marketing team to enhance the user experience and engagement, with a special focus on women and their financial needs.

What We're Looking For:

• 1-2 years of experience in community building or event management, preferably with a focus on empowering women or working in similar industries.
• A people-centric individual with a passion for engaging and connecting with others, especially women.
• Event planning experience—comfortable organizing and leading both online and offline events.
• A strong desire to educate women and help them access and understand financial opportunities, especially in AI technology and investment.
• Ability to thrive in a start-up environment, with a willingness to learn, adapt, and grow with the company.
• Strong communication skills (written and verbal) to engage and inspire others effectively.

Bonus Points If You Have:

• Experience with community platforms (e.g., Slack, Discord, etc.).
• Knowledge or interest in AI, Fintech, or Wealth-tech industries.
• Social media marketing or content creation skills to help raise awareness and grow the community.
• A deep understanding or passion for financial empowerment and bridging the wealth gap for women.

Why This Is Exciting:

• Make an impact: You'll be part of a mission-driven company that is actively working to close the gender wealth gap and provide women with the financial tools and knowledge they need to succeed.
• Learn and grow: As part of a start-up, you'll have the chance to take on new challenges, learn about cutting-edge technology in the Fintech and Femtech spaces, and make a meaningful difference.
• Shape the future: This is your chance to influence the financial literacy of women and introduce them to AI-powered wealth management tools that can change their lives.
• Innovative and empowering environment: Work in a collaborative space where your ideas will be valued, and you'll have the opportunity to directly impact the future of the company and its community.

Who You Are:

• You are passionate about empowering women and closing the gender wealth gap.
• You have a deep interest in financial literacy and AI technology, and you want to help women access these opportunities.
• You are people-focused and enjoy building communities, engaging users, and organizing events that make a real difference.
• You thrive in a start-up environment and are excited about the opportunity to grow, learn, and contribute to a mission-driven company.

Join Our Mission as a Community Impact Team Leader

Transform Lives Through Direct Community Engagement

Are you passionate about making a real difference? Ready to lead a dynamic team that brings positive change directly through face to face expo, mall events and outdoor campaigns?

We're seeking an inspiring leader to guide our face-to-face outreach team in connecting communities with life-changing causes. You'll empower your team to share powerful stories, build meaningful relationships, and create lasting impact through personal conversations.

What You'll Do:

• Lead and motivate a dedicated team of community ambassadors on events and outdoor campaigns.
• Drive results through coaching, training, and strategic planning
• Build authentic connections that turn conversations into commitments
• Celebrate victories and overcome challenges alongside your team

What We Offer:

• Above market rate salary + High Commission + Performance bonuses
• Comprehensive training and career development
• The satisfaction of seeing real change happen
• A supportive, mission-driven work environment

Ready to lead with purpose? Join us in creating a better tomorrow, one conversation at a time. We would love to work together with people who are connected to humanitarian causes and healthcare.

We highly prefer candidates with relevant experience as a team leader on face to face marketing sectors or social impact charity industry. If you are currently working on the relevant industry, feel free to negotiate for a better opportunity with us. We promise to give our best package for the best talents with proven track record.

Job Types: Full-time, Permanent

Pay: RM3, RM5,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have team leader experience in relevant face to face marketing work experience ? If yes describe your experience ?

Experience:

• Sales: 1 year (Preferred)

Language:

• English, Bahasa Malaysia, Chinese (Preferred)

Work Location: In person

Special Instructions

Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

*Special Notes Regarding Eligibility for the High Deductible Health Plan
Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance; Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

General Information

Position Number STMP15

Working Title

Division Division Academic Affairs

Department Department College of Health & Human Svc (Col)

Work Unit Work Unit School of Social Work

Work Location CHHS

Vacancy Open To All Candidates

Position Designation Non-Student Temporary

Employment Type

Hours per week 29

Work Schedule 29 hours per week, mostly during normal business hours, with some evenings; this position is campus-based

Pay Rate 20.00/hr

• Strong written, interpersonal, and verbal communication skills.
• Demonstrated success working in a team environment.
• Skilled in problem-solving and logical reasoning.
• Excellent attention to detail and accuracy.
• Comfortable utilizing technology and learning new software
• Bachelor’s degree

Departmental Preferred Experience, Skills, Training/Education:

• Bachelor of Social Work ( BSW ), Bachelor of Arts, Bachelor of Science
• Experience working with social work practicum education students.
• Familiarity with CSWE Education and Policy Standards.

• Responsibilities include attending practicum meetings as needed, as well as assisting in the initiation and maintenance of partner agencies.
• The role also involves verifying Advanced Standing hours, assisting with coordinating External Supervision groups, supporting the affiliation agreement and agency compliance processes, and maintaining accurate practicum spreadsheets and databases.
• This role will also provide support to students and community partners in the utilization of practicum placement software (Sonia).
• Additionally, this position will contribute to the collection of data and production and analysis of practicum data reports.

The staff member may be assigned other administrative activities related to practicum education and other unit administration based on changing unit needs.

Proposed Hire Date 10/20/2025

Posting Open Date 09/29/2025

Posting Close Date 10/06/2025

Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

Special Notes Regarding Eligibility for the High Deductible Health Plan
Temporary hourly workers (eligibility based on FTE , duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance; Temporary salaried workers (regardless of the FTE , duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • UNC Charlotte Website
  • HERC Job Board
  • Inside Higher Education
  • Circa (formerly known as Local JobNetwork)
  • Another Website
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Other
• Where did you learn about this posting?

  (Open Ended Question)

Required Documents

• Contact Information for References
• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
Optional Documents
• Other Document

9201 University City Blvd Charlotte, NC 28223

Key Duties and Responsibilities

· To conduct teaching and provide academic support and ensure that programmes are delivered in accordance with the prescribed standard/quality.

· To monitor student's study progress in terms of academic evaluation, performance and attendance.

· To offer counselling to students and provide pastoral care.

· Nurture student talents and potential through extracurricular activities.

· Involve in the development, administration and marking of exams and other academic assessments.

· Work in collaboration with sales and marketing to achieve targeted student enrolment, including organizing seminars, college activities, open days and programme previews.

Requirements

· Candidate must possess a Bachelor's degree in Social Work Studies. Fresh graduates are encouraged to apply.

· At least 2 years of teaching experience in tertiary education. Relevant industrial experience is considered as an added value.

· Experience in developing teaching methodologies and materials, including the effective use of IT technologies in facilitating teaching and learning.

· Possess good written and spoken communication skills in English.

· Good interpersonal and presentation skills.

· Able to work independently.