Change Management Manager

Petaling Jaya, Selangor EPF Malaysia

Posted 10 days ago

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Job Description

JOB SUMMARY

Reporting to the Change Management Head, this is a Change Management managerial role within a Transformation Office team to oversee related change management strategy development and operationalization, across the life cycle for the implementation of complex, large scale strategic transformation from projects to portfolio.

JOB SCOPE

Strategic Change Management:

  • Identify and proactively address changes impacting the organization, initiating timely and effective change management strategies.
  • Collaborate with stakeholders to develop comprehensive strategies aligned with transformation objectives for seamless adoption.

Change Planning & Execution:

  • Conduct thorough analyses, including stakeholder assessments, change impact assessments, and readiness surveys, to anticipate challenges and devise actionable solutions.
  • Develop and implement detailed change management plans incorporating change networks, impact assessments, and engagement initiatives.
  • Oversee the execution of change strategies, ensuring timelines, scope, and budgets are met effectively.

Stakeholder & Communication Management:

  • Cultivate strong stakeholder relationships to secure support and buy-in, aligning initiatives with organizational policies.
  • Manage and execute communication plans using diverse channels such as newsletters, Yammer, roadshows, and town halls.
  • Create impactful change narratives and materials to enhance engagement and understanding.

Monitoring & Continuous Improvement:

  • Measure the effectiveness of change initiatives through KPIs, including adoption rates, resistance levels, and employee satisfaction.
  • Establish and update Change Management Dashboard.
  • Maintain and improve Change Management Playbooks, ensuring alignment with best practices and organizational needs.
  • Identify and mitigate risks to sustain successful transformation outcomes.

Team Leadership & Advisory:

  • Manage and upskill subordinate teams, ensuring high-quality delivery of change management functions.
  • Provide advisory services and training to internal stakeholders based on updated Playbooks and evolving organizational needs.

JOB REQUIREMENTS

  • Mastery in Change Management: Proficiency in established methodologies (e.g., ADKAR, Kotter’s Eight Steps) and proven ability to lead impactful transformations.
  • Exceptional People Skills: Clear and persuasive verbal and written communication skills tailored to diverse audiences.
  • Strong Analytical Skills: Ability to assess stakeholder feedback, readiness metrics, and performance indicators to inform strategies.
  • Strong Organizational Psychology Insight: Deep understanding of human behavior in the workplace, including motivation, resistance, team dynamics, and cultural influences.
  • Strong Writing Skills: Advanced ability to craft clear, compelling, and written materials such as change narratives and stakeholder engagement plans.
  • Leadership & Collaboration: Proven ability to manage stakeholders, lead teams, and foster collaboration across departments.

JOB QUALIFICATIONS

  • Malaysian citizen.
  • Possess a bachelor’s degree in Change Management, Business, Mass Communications, Organization Psychology, or equivalent qualification from accredited higher learning institutions.
  • Pass Malay Language including oral test at Sijil Pelajaran Malaysia (SPM) level or equivalent as recognized by the Government.
  • A minimum of 10 years of experience in change management or transformation programs, preferably within large organizations.
  • Certification such as Certified Change Management Professional (CCMP) or PROSCI is highly desirable.
  • Candidate is required to present project portfolio related to change management that he or she has led as Change Manager.

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.

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Change Management Officer

Petaling Jaya, Selangor EPF Malaysia

Posted today

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Job Description

JOB SUMMARY

The Change Management Officer is responsible for managing change initiatives across the organization to ensure effective adoption of new processes, technologies, and strategic transformations. This role involves formulating change strategies, overseeing implementation, and engaging stakeholders to minimize resistance and maximize organizational readiness. The officer will work closely with leadership, project teams, and key stakeholders to deliver successful change outcomes that align with EPF’s goals and values.

JOB DESCRIPTION

1. Change Strategy Development

a) Develop comprehensive change management strategies and plans for organizational projects and initiatives.

b) Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns

2. Stakeholder Engagement

a) Engage with stakeholders at all levels to ensure a clear understanding of the change objectives, benefits, and impacts.

b) Build and maintain strong relationships with project teams, leadership, and other key stakeholders.

c) Create and implement communication plans to keep stakeholders informed about the purpose, progress, and impact of changes.

3. Communication and Training

a) Develop and implement communication plans to inform employees about upcoming changes.

b) Design and deliver training programs or materials to equip employees with the necessary skills and knowledge for successful adoption of new processes or technologies.

4. Change Implementation

a) Oversee the implementation of change initiatives, ensuring alignment with the organization's goals and strategies.

b) Monitor the progress of change activities and adjust plans as needed to achieve desired outcomes.

5. Assessment and Measurement

a) Evaluate the effectiveness of change management strategies and activities, using metrics and feedback to assess success and areas for improvement.

b) Provide regular updates and reports to leadership on the status of change initiatives.

6. Continuous Improvement

a) Identify opportunities for continuous improvement in change management processes and practices.

b) Stay current with industry trends and best practices in change management and apply this knowledge to enhance the organization's change.

JOB REQUIREMENTS

  • Malaysian citizen.
  • Pass Malay Language including oral test at Sijil Pelajaran Malaysia (SPM) level or equivalent as recognized by the Malaysia Government.
  • Possess a bachelor’s degree in Business Economics/ Corporate Communication/ Political Science/ Corporate Administration or any other major from local or overseas universities recognised by the Malaysian Qualifications Agency (MQA)
  • Minimum of six (6) years of progressive experience in change management, with a significant focus on leading change for transformation projects.
  • Proven leadership skills, with experience in managing and mentoring teams.
  • Certification in advanced change management methodologies (e.g., Prosci Advanced Practitioner) is highly desirable.
  • Exceptional communication, presentation, and interpersonal skills.

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.

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Change Management Lead

Petaling Jaya, Selangor EPF Malaysia

Posted today

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Job Description

JOB SUMMARY

Reporting to the Head of Transformation Management, this strategic leadership role within the Transformation Management Office involves steering change management efforts across the organization. The Change Management Lead will shape and drive change strategies, ensuring alignment with organizational objectives, and will play a pivotal role in enabling EPF to achieve its transformation ambitions.

JOB SCOPE

Strategic Planning:

  • Formulate the Change Management Strategy, ensuring it supports EPF’s long-term vision and strategic goals.
  • Engage senior leadership to define transformation priorities and embed change initiatives within the organization’s culture and strategic direction.

Stakeholder Engagement and Advocacy:

  • Conduct high-level stakeholder analysis to identify strategic influencers and decision-makers, ensuring their alignment and commitment to transformation initiatives.
  • Build and maintain a network of senior advocates and ambassadors to drive organizational readiness and acceptance.

Change Governance and Framework Development:

  • Establish a robust Change Governance framework, ensuring alignment with best practices and organizational goals.
  • Drive decision-making processes through data-driven insights and readiness assessments.

Innovation and Adaptation:

  • Continuously evaluate and refine the change management methodologies and tools to incorporate global best practices and innovations.
  • Foster future ways of working by leading efforts to anticipate and address resistance, ensuring agility in response to challenges.

Strategic Communication:

  • Design and oversee a strategic communication plan to articulate the value and vision of transformation initiatives.
  • Lead the creation of unified messaging that reinforces the transformation identity and engages key stakeholders effectively.

Measurement and Success Metrics:

  • Define and monitor KPIs at program and organizational levels to evaluate the impact of change initiatives.
  • Oversee the development of dashboards and integrated reporting tools to provide strategic insights into the effectiveness of change efforts.

Capacity Building:

  • Strategically guide the development of change management capabilities within the organization.
  • Partner with external consultants and internal leaders to deliver targeted training and upskilling programs.

Resource Optimization and Strategic Deployment:

  • Oversee the strategic allocation of resources, ensuring alignment with transformation priorities and minimizing disruptions to Business as Usual (BAU) operations.
  • Develop a consolidated change deployment roadmap that addresses cross-functional interdependencies.

SKILLS REQUIREMENTS

  • Proven strategic leadership skills, with experience in influencing and engaging at senior management levels.
  • Strong capability to align change strategies with enterprise-wide goals and priorities.
  • Excellent analytical and decision-making skills, with the ability to synthesize complex data into actionable insights.
  • Exceptional communication and negotiation skills, capable of driving alignment across diverse stakeholders.
  • Proficiency in advanced change management frameworks (e.g., Prosci ADKAR) and tools.
  • Deep understanding of organizational development, cultural change, and transformation dynamics.
  • Experience in leveraging digital platforms for strategic communication and collaboration.

JOB QUALIFICATIONS

  • Malaysian citizen.
  • Pass in Malay Language, including an oral test, at the Sijil Pelajaran Malaysia (SPM) level.
  • Bachelor’s degree in Change Management, Mass Communications, Organizational Development, or equivalent qualification from an accredited higher learning institution.
  • At least 10 years of experience in leading enterprise-wide transformation initiatives within large institutions corporations, or government-linked companies.
  • Leading a high-performance team/subordinates (not less than 5 subordinates)
  • Hold Prosci Change Management Certification, APMG Change Management Certification, Certified Change Management Professional (CCMP), Change Management Institute Certification (CMI), or equivalent certification.
  • Demonstrated success in driving strategic organizational changes and embedding transformation practices. The candidate is required to present his or her success stories portfolio on past initiatives or projects.

JOB STATUS

Permanent

PLACEMENT

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for the interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.

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Adoption Change Management Specialist

Petaling Jaya, Selangor Enfrasys Group

Posted today

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Job Description

Petaling Jaya, Selangor, Malaysia Technical Department

About the job Adoption Change Management Specialist

Job Descriptions:

  1. Design and conduct Office 365 training sessions covering various applications.
  2. Facilitate sessions, address queries, and prepare POE (Proof of Execution) reports.
  3. Assist new customers with onboarding and provide ongoing guidance.
  4. Develop adoption plans to ensure successful implementation across the organization.
  5. Create comprehensive training materials, including guides, videos, and communication tools.
  6. Monitor and report adoption progress, suggesting areas for improvement.
  7. Stay updated on Office 365 updates and incorporate them into training.
  8. Provide valuable feedback to the internal team and assist with technical troubleshooting.

Job Requirements:

  1. Bachelor's Degree in IT, Computer Science, or Software Engineering required.
  2. Minimum 3 years of experience in customer success, account management, or related field.
  3. Strong communication and interpersonal skills for building customer and internal relationships.
  4. Excellent problem-solving skills to address customer challenges effectively.
  5. Proficiency in data analysis, identifying trends, and finding improvement opportunities.
  6. Ability to work independently, manage multiple tasks, and maintain a positive attitude under pressure.
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HR Specialist (Learning & Development)

Selangor, Selangor Oleon

Posted today

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Job Description

Join to apply for the HR Specialist (Learning & Development) role at Oleon

Join to apply for the HR Specialist (Learning & Development) role at Oleon

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At Oleon, we bring you natural chemistry. Ambitious, with both feet on the ground. That's who we are and that's how we will continue to grow. Our specialty lies in converting natural fats and oils into a wide range of oleochemical products. We offer them in a large variety of markets such as: cosmetics, nutrition, crop protection, industrial ingredients, lubricants, oilfield, coatings, detergents, and many more.

Oleon has over 1,000 employees worldwide in 9 different countries. Enthusiastic people who are completely in their element here at Oleon are more than welcome to join our team.

The Job

We are looking for a HR Specialist (Learning & Development) to further strengthen our HR department. You will work closely with various departments to identify training needs, develop, implement, and monitor the learning & development of all employees to support the achievement of a performance-driven culture. Responsible for end-to-end training management and administration, with a focus on the facilitation of soft skills programs.

Some of your main duties & responsibilities:

  • Conduct training needs analysis (TNA) to identify the training needs for all employees in meeting the behavioural competency gaps
  • Design and develop training calendar, training programme outline, structure and recommend learning solutions to close performance gaps and increase business value
  • Source, plan, organize and monitor all the in-house and external training programmes
  • Conduct the new hire induction program on familiarization and understanding of company’s Performance Management cycles in HRIS Global System
  • Manage the overall training administration which includes training applications, HRDF claims, audit, training records and training reports
  • Work closely with relevant parties to drive e-learning initiatives
  • Actively support organisational development activities in meeting company’s development objective
  • Maintaining audit-readiness is the best way to ensure that your site is prepared for audits and inspections, both planned and unplanned
  • Support in Company events and activities
  • Handle employee relation matters that arise and provide feasible solutions to management
  • To undertake other special assignments, ad-hoc functions and related duties related to HR assigned by superior / management

Who are we looking for?

You'll succeed if:

  • You have minimum a Bachelor's Degree in Human Resources or equivalent
  • At least 2-3 years’ experience with good Microsoft Office knowledge
  • Excellent communication, high level of efficiency, accuracy, and responsibility
  • Like working autonomously, rigorously, creativity and have team spirit
  • Experience in managing employee relations issues will be an added advantage
  • Applicants must be willing to work at Pulau Indah, Port Klang

Next to your skills, it is your drive and motivation that will make all the difference!

What's in it for you?

You will join a company with ambitious goals and a welcoming atmosphere. Both your personal development and work-life balance are equally important to us. You can expect an attractive salary and pension scheme, along with impressive range of numerous benefits with a solid medical insurance health plan that you can rely on.

Oleon is dedicated to fostering an inclusive environment that embraces all forms of diversity. We ensure equal opportunities in our recruitment and integration processes and ensure that you can be yourself in our professional environment .

***

Oleon is a business unit of Avril, the industrial and financial leader in the French vegetable oil and protein sector.

Avril is present in consumer food, animal nutrition and expertise, renewable energy and chemistry, with a recorded revenue of 8 billion euro across 19 countries in 2024. The Group focuses its growth on a unique value-sharing model.

Avril and its 8 400 employees, driven by its purpose, "Serving the Earth", are committed to addressing climate change and population growth challenges.

Joining Avril means choosing to work in a company that harmoniously brings together performance and responsibility, innovation and humbleness, the group and individuals. Avril: there is another way.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources, Administrative, and Training
  • Industries Chemical Manufacturing, Manufacturing, and Chemical Raw Materials Manufacturing

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