546 Employee Relations jobs in Selangor

Job Responsibilities

Public Relations (PR)

a. Assist in building and maintaining relationships with key media outlets, journalists, and influencers to support coverage opportunities and manage basic media inquiries.

b. Draft and edit media content, press releases, and related communication materials for review and approval.

c. Support the execution of crisis communication plans as directed, ensuring timely dissemination of approved messaging.

d. Assist in preparing responses and materials during public-facing incidents or issues, under guidance from senior team members.

e. Support the development of corporate messaging to ensure consistency with brand identity.

f. Draft speeches, articles, and communications for senior executives, subject to review.

g. Coordinate with PR agencies to implement agreed activities, track deliverables, and monitor outcomes.

Marketing Communications (Marcom)

a. Assist in the implementation of marketing and communication initiatives that support brand positioning.

b. Support the development of creative campaigns that communicate the company's value proposition to target audiences.

c. Coordinate the creation and adaptation of content for various channels, including in-store, social media, and website.

d. Ensure content produced is aligned with brand guidelines and audience needs.

e. Collaborate with the digital marketing team to integrate PR and marcom activities with online efforts.

f. Assist in monitoring digital channels for brand mentions, sentiment, and relevant engagement opportunities.

g. Support the execution of marketing campaigns that align with sales and business objectives.

h. Assist in coordinating with internal teams to ensure campaigns are delivered on time.

Additional Responsibilities

• Support budget tracking for PR and marcom activities to ensure efficient use of resources.

• Assist in collecting and compiling campaign performance data for reporting purposes.

• Help track KPIs and metrics to measure effectiveness of PR and marcom initiatives.

• Prepare periodic reports on activities and results for review by senior management.

Job Requirements

Education & Qualification

Bachelor's degree in Public Relations, Communications, Marketing, Journalism, Business, or a related field.

Relevant Experience & Years of Service

Minimum 3-4 years of relevant experience in PR, marketing communications, or corporate communications.

Technical Skills, Professional Knowledge & Competencies

• Exceptional written and verbal communication skills.

• Strong understanding of traditional and digital media platforms.

• Ability to craft compelling content and messaging tailored to various audiences.

• Leadership and team management skills to mentor and guide team members.

• Proficiency in campaign planning, execution, and performance analysis.

• Strong interpersonal and relationship-building skills.

• Strategic thinking with the ability to align PR and marketing efforts with business goals.

• Budget management and resource allocation expertise.

• Proactive and adaptable in a fast-paced environment

• High attention to detail and commitment to maintaining brand consistency

• Experience within a relevant industry (e.g., retail, FMCG, technology) is a plus

Job Type: Full-time

Pay: RM3, RM5,000.00 per month

Work Location: In person

Acts as the company's main point of contact for employee relations and industrial relations matters, providing expert advice and ensuring fair, lawful handling of disciplinary and grievance cases across all outlets.

Key Responsibilities

• Advise management and outlet supervisors on disciplinary procedures, grievance handling and termination matters in line with Malaysian labour law.
• Draft, review and issue show-cause letters, warning letters, suspension notices and other IR documentation.
• Organise and participate in domestic inquiries, ensuring proper procedures are followed and records kept.
• Represent the company in conciliation meetings, Labour Department hearings or Industrial Court proceedings when required.
• Monitor and update management on changes in employment legislation, collective agreements and best practices relevant to F&B operations.
• Develop and deliver basic IR/ER training for outlet managers and supervisors.
• Maintain an updated IR case log and prepare regular reports for HR management.
• Work closely with HR team to ensure consistency in policy application and dispute resolution.

Job Requirements:

• Degree in Human Resource Management, Law, Industrial Relations or equivalent.
• 3+ years' experience in IR/ER, preferably in F&B or multi-outlet retail.
• Excellent knowledge of Malaysian labour laws, IR Act and case precedents.
• Strong communication, negotiation and report-writing skills.
• High level of confidentiality and professionalism.
• Mandarin speaker is required for this position.
• Willing to travel to outlets when required.
• Posses own transport and willing to work at Taman Perindustrian Putra Puchong (near Taman Mas) .

Why Join Us:

• We give out performance bonus yearly.
• Staff purchase with discounted rates, given to those who wish to purchase company products.
• Free Parking at company building.
• Company-wide annual dinners will be held every year, as employee recognition award celebrations.
• You will have plenty of opportunity to grow as a pioneer in our industry.
• We practice a vibrant & energetic office culture.

Job Type: Full-time

Pay: RM3, RM4,500.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Application Question(s):

• How much is your expected salary?
• Do you have own transport?

Experience:

• Industrial Relation: 2 years (Preferred)

Work Location: On the road

This job is all about telling compelling stories and managing communications at a cool video agency. You might like this job because you’ll create engaging content and connect with clients while shaping how the public sees us!

The Writing & Public Relations Specialist is essential for overseeing content writing and both internal and external communications at our innovative video agency. This role involves crafting engaging stories, nurturing client connections, overseeing the agency's public perception, and working closely with creative teams to ensure coherence in messaging and client goals.

Content Writing for Videos:

• Proven expertise in developing compelling video scripts and narratives that effectively engage target audiences across various digital platforms. Demonstrated ability to translate strategic objectives into impactful visual storytelling.
• Micro-Moment Maestro: Ability to capture attention quickly and leave a lasting impact. Understanding the art of concise, impactful writing for various video platforms, from social clips to immersive storytelling. Bonus points for familiarity with internet culture and meme-speak (when appropriate).

Creative Development:

• Ability to generate original and impactful creative concepts aligned with market trends and strategic objectives. Proven skill in translating insights into innovative initiatives.

Public Relations:

• Ability to craft persuasive public relations narratives that shape public perception and enhance reputation in a digital environment.
• Proficiency in online communication, including social media engagement, influencer relations, and community management. Ability to foster positive digital interactions.
• Growth Catalyst: Proactive in identifying opportunities for mutual growth and fostering long-term partnerships.
• Communication Flow: Focused on efficiency and clarity, with skills to analyze and optimize communication pathways, making complex information accessible and effortless.

• Writing
• Content Writing
• Creative Writing
• Communication
• Public Relations
• Basic Writing
• Report Writing
• Creative Thinking
• Graphic Design

Compensation for overtime work on necessary projects.

Basic benefits guaranteed.

More leave than standard when you join us!

Performance evaluations and rewards annually.

PurplePerfect.com is renowned for high-quality video production, including commercials and advertising. We excel in animation, web design, and graphic design. Recently, we expanded into Weddings and Events, aiming to become Malaysia's top wedding video provider. What makes PurplePerfect unique and different.

This job is all about telling compelling stories and managing communications at a cool video agency. You might like this job because you’ll create engaging content and connect with clients while shaping how the public sees us!

The Writing & Public Relations Specialist is essential for overseeing content writing and both internal and external communications at our innovative video agency. This role involves crafting engaging stories, nurturing client connections, overseeing the agency's public perception, and working closely with creative teams to ensure coherence in messaging and client goals.

Content Writing for Videos:

• Proven expertise in developing compelling video scripts and narratives that effectively engage target audiences across various digital platforms. Demonstrated ability to translate strategic objectives into impactful visual storytelling.
• Micro-Moment Maestro: Can you capture attention in seconds and leave a lasting impact? We need someone who understands the art of concise, impactful writing for various video platforms, from snackable social clips to immersive storytelling. Bonus points if you're fluent in internet culture and meme-speak (when appropriate, of course).

Creative Development:

• Demonstrated capacity for generating highly original and impactful creative concepts that align with evolving market trends and strategic objectives. Proven ability to translate insights into innovative and executable initiatives.

Public Relations:

• Exceptional ability to craft persuasive and strategically sound public relations narratives that effectively shape public perception and enhance organizational reputation in a dynamic digital environment.
• Demonstrated proficiency in navigating the complexities of online communication, including social media engagement, influencer relations, and online community management. Proven ability to foster positive digital.
• Growth Catalyst: You see client relationships as opportunities for mutual success. You're proactive in identifying avenues for growth and fostering long-term, mutually beneficial partnerships.
• Communication Flow: Are you obsessed with efficiency and clarity? We need someone who can analyze communication pathways and implement innovative solutions to optimize information flow across all levels. Making complex communication feel effortless is your superpower.

Writing

Content Writing

Creative Writing

Communication

Public Relations

Basic Writing

Report Writing

Creative Thinking

Graphic Design

Get Paid when working overtime at nessasory projects

Basic benefits are a Guaranty

Get More than most standard annual leave when you start working with us!

Your annual performance shall be evaluated & rewarded

PurplePerfect.com is known for its reputation as a video provider for high quality production such as commercials and advertising. We are expert in video production and online advertising. Excel in animation, web design and graphic design PurplePerfect has expended its services to Weddings and Events, and inspires achieve the best wedding video provider in Malaysia. What makes PurplePerfect unique and different.

Purpose of the position

· Acting as first point of contact for Linde customers, in relation to order placement, order related queries, complaints, product and service information and account information.

· Provide assistance to customers specific to delivery follow-up and customer feedback/complaint.

· Being a member of the Customer Relations Team, demonstrates the objective of ensuring delivery of all orders processed, and the resolution of all complaints and inquiries received by the team and thereby, ensuring customer satisfaction.

· Acts on defined process at the country level and with the wider shared services team to help ensure a fully customer focused approach is delivered.

· Seeks to identify root cause issues and develop improvements with senior management

· Seeks to maximise customer satisfaction by providing professional customer service handling for both internal and external customers.

· Ensure adherence to core CEC and HPO OTC KPI and KII's and associated reporting

· Demonstrates full personal ownership and resolution of customer enquiries across all businesses

· Suggest and participate in continuously improving our service level to Customers as well as work efficiency and productivity. Build and maintain good working relation with Customer, continuously up-keeping customer service standards as its highest level.

· Is quality and quantity focused, able to perform against progressive personal call centre measures and ensure full utilization of resources

Principal responsibilities

· Accurate and fast customer order placement

· Handle all customer communications via all media sources - phone, email, faxes etc.

· Answering incoming calls

· Provide leading customer service to internal and external customers such as no stock and unfulfilled delivery etc.

· Deal with each enquiry courteously and efficiently.

· Handle all enquiries and provide feedback to appropriate parties.

· Provide / retrieve documentations to customers such as quotation, invoice, Safety Data Sheets etc

· Manage other ad hoc assignments from Supervisors and Manager

Required qualifications/experience

· Good command of English and Bahasa and any other dialect

· Computer knowledge in Microsoft Word, Excel, and PowerPoint.

· Experience in dealing with customers.

· Ability to work under pressure

· With SAP knowledge is an advantage

Are you passionate about delivering excellent service and making a difference in patients' lives? We're looking for a Patient Relations Executive to be the first point of contact for our patients and visitors, ensuring a seamless and compassionate experience from the moment they walk through our doors.

Job Description:

• Providing clear directions of Hospital's facilities to customer upon inquiry
• Handling customer/patients' queries and providing clear explanations and information
• Assisting patients by directing the customers to the respective departments and/or consultants' clinic
• Liaise with medical, nursing, and support departments to ensure timely and discreet care for VIPs
• To ensure proper follow through for all complaint cases until resolution
• Manage patient feedback and support service recovery when needed
• Coordinate with various departments to facilitate efficient patient flow
• Uphold patient confidentiality and adhere to hospital protocols
• Adherence and completion of all task/project assigned by superior

Job Requirements:

• Minimum Diploma or Degree in Business, Hospitality, or related field is an added advantage
• Minimum 1 year working experience in a hospital setting, with direct contact with patients/customers is an advantage or related experience
• Excellent communication and interpersonal skills in English and if with other dialects will be an added advantages
• Empathetic, patient, and able to work in a fast-paced environment
• Willing to work shifts, weekends, and public holidays as required

Join F&N, a dynamic Asian conglomerate known for iconic brands like 100plus. Be part of our growth journey in food and beverages. Embrace innovation and sustainability, bringing your skills in marketing, operations, or strategic management to make a meaningful impact. Shape the future of consumer goods with us

What will you be doing?

• Lead and manage all aspects of industrial relations, including negotiations, grievance handling, and dispute resolution.
• Act as the primary liaison with trade unions, employee representatives, and regulatory bodies to maintain constructive relationships.
• Develop, negotiate, and administer Collective Agreements (CA) to ensure alignment with organizational objectives and legal requirements.
• Provide legal interpretation of labor laws, employment regulations, and company policies to management and employees.
• Advise senior management on potential risks and recommend proactive strategies to minimize industrial disputes.
• Manage and resolve employee grievances, disciplinary actions, and workplace conflicts in a fair and timely manner.
• Monitor changes in employment legislation and ensure company compliance with statutory requirements.
• Conduct training and awareness sessions for management and employees on industrial relations practices, laws, and policies.
• Support HR in workforce planning, organizational restructuring, and change management with minimal disruption to industrial harmony.
• Prepare regular reports and updates on IR trends, negotiations, and compliance matters for senior leadership.

What you bring?

• Bachelor's Degree in Law (LL.B.) or related field (Master's degree or professional legal qualifications will be an added advantage).
• Minimum 10 years of experience in Industrial Relations, with hands-on experience in union negotiations and collective agreement management.
• Strong knowledge of labor laws, employment regulations, and industrial relations practices.
• Proven track record in managing collective bargaining, dispute resolution, and union engagement.
• Excellent communication, negotiation, and interpersonal skills, with the ability to influence at all levels.
• High integrity, resilience, and the ability to operate effectively in a dynamic and sometimes challenging environment.

What we offer?

• Health & Wellness: Health care coverage designed for the mind and body.
• Comprehensive medical, insurance, or social security coverage.
• Engaging activities and recognition programs.
• Strong learning and development plans for your career growth.
• Flexible working arrangements.
• Attractive remuneration, great perks, and performance incentives.

Company description:

Taylor's University is a leading international University amongst the top 10 Malaysian universities. With an unparalleled for outstanding reputation experience provided to its students, Taylor's University is pioneering an approach to university education which aims to develop the intellectual, physical and emotional capability of its students and make them the first choice for employers of graduates. The University plans to build on its strength to move into the league of top 100 Asian universities.

Since its inception in 1969, Taylor's has become one of Malaysia most successful and reputable private high education institutions. Taylor's has continuously provided excellent services for its students in terms of diverse study options, relevant curriculum and teaching methods, ongoing partnerships with leading universities worldwide, strong industry linkages, up-to-date facilities and well-equipped campus.

Taylor's University is also a member of Taylor's Education Group which also comprises Taylor's College, Garden International School, Australian International School Malaysia, Taylor's International School KL & Puchong, Nexus International School Putrajaya and Nexus International School Singapore.

Job description:

RESPONSIBILITIES

Teaching & Learning

• Undertake teaching and teaching related duties such as design, preparation and development of teaching materials; conduct classes/lectures, tutorials and practicals; consultation with students, invigilation, marking and assessment
• Participate and contribute in high quality programme and curriculum development
• Plan and implement teaching strategies to optimise student learning as well as to motivate them
• Support in research project work and scholarship of postgraduate students
• Establish and maintain high standards of teaching and effective learning to meet the University's teaching and learning expectations

Research

• Participate in scholarly activities, including undertaking research, conference presentation, journal publications and relevant community work
• Support efforts to secure grants for research activities and scholarship as co-researcher
• Achieve the specified set of research outcome targets for Professor level of appointment

Administration and Other Activities

• Undertake and contribute in administrative responsibilities such as attending departmental meetings, participate in committees and working groups within the Department, School and Faculty
• Participate in continuous relevant professional activities
• Assist in establishing linkages with external organisations/ professional bodies in academic related matters

REQUIREMENTS

• Possess a PhD from a recognised university in International Relations related fields
• Candidate must have at least eight (8) years of experience in teaching / research / industry
• Possess a strong publication record with at least 15-20 publications in C.I. journals (ISI, SCOPUS) in the last 5 years
• Secured research grant(s) as a Principal Investigator worth RM150,000-RM200,000 (cumulative)
• Graduated at least 4 PhD students
• H-index of minimum 12
• Possess at least 1 Intellectual Property (IP) in the form of patents, copyrights or trademarks
• Experience working in higher education environment and a track record of teaching experience and professional knowledge of curriculum development or good record of professional experience with evidence of coaching and mentoring and a high quality of presentation skills
• Experience in developing teaching methodologies and materials, including the effective use of IT technologies in the facilitation of teaching and learning
• Experience working on research projects and activities or experience of professional practice/consultancy work, including evidence of appropriate outputs

Job Description
As Intern, you will receive on-the-job training and experience intended to progress towards a Client Executive position. You support the agency in a variety of work, including day-to-day servicing of clients, handling of accounts assigned to them, and initiate and implement PR activities outlined in a communications programme to Precious Communications' standards. We ideally look for candidates who are available for at least 6 months.

Responsibilities

• Day-to-day management of account, including WIP meetings, according to agreed programme and scope of work
• Fully familiarise oneself with clients' business and related industry, client contacts, and clients' internal communication processes
• Brief and manage third parties e.g. designers, photographers, event companies and vendors
• Assist in media training of clients
• Proactively alert relevant director to any emerging client or budget issues
• Manage media monitoring and compile media clippings
• Drafting press releases / Editing and proof-reading
• Research Support
• On client business and industry (e.g. competitor analysis, industry issues and trends)
• For media training (e.g. research on media / journalists)
• Event research and planning, logistics co-ordination on budget and costing research
• In development of content (e.g. press releases, FAQs, media briefing materials, client briefing books, presentation decks, social / digital content, speeches / talking points, message house, editorial calendar)
• Other ad-hoc Marketing and PR activities

Job requirements

• Currently undergoing a Degree in University/fresh graduate – preferably in journalism, marketing communications, public relations and / or social media and digital.
• Possess good writing and business communication skills
• Excellent presentation skills
• Great research skills
• Basic understanding of PR and media
• Can-do attitude and eagerness to learn

Kindly submit a job application to us directly. Alternatively, you may send your latest CV to

with your expected salary and interview availability for the week / following week. Only shortlisted candidates will be notified.