90 Hotel Manager jobs in Malaysia

Company Description

The Conscious Collection aims to elevate the value of its market-leading brands and boutique hotels. Known for strong brand equity and unique guest experiences, the company specialises in heritage, sustainability, community engagement, and cultural immersion. The mission is to provide enriching experiences that leave a lasting, positive impact, creating a Malaysian-owned hospitality company dedicated to boutique hotel management and investment.

Location:
Penang or Langkawi, Malaysia

We are seeking a
Hotel Manager
with strong
strategic and financial insight
to help shape the next chapter of our boutique hospitality journey. This is not just an operational role; it's a leadership position for someone who can balance the books, see around corners, and position the hotel for long-term success.

Wh
at You'll Do

• Strategic Leadership
  : Work closely with ownership to define and execute the hotel's vision, ensuring operational decisions align with long-term growth.
• Financial Management
  : Lead budgeting, forecasting, and P&L oversight; optimize revenue streams; monitor KPIs; and ensure healthy profit margins.
• Commercial Insight
  : Drive yield management, distribution strategy, and pricing decisions to maximise occupancy and ADR while safeguarding brand positioning.
• Operational Oversight
  : Ensure smooth day-to-day hotel operations across rooms, F&B, guest experience, and back-of-house, empowering department heads to deliver at a high level.
• Team Development
  : Mentor and guide staff, creating a culture of accountability, excellence, and guest-centric service.
• Owner Partnership
  : Act as the bridge between ownership and operations, providing clear reporting, actionable insights, and independent recommendations.

What We're Looking For

• Proven experience in hotel or resort management (boutique or luxury segment preferred).
• Strong financial acumen: confident in P&L analysis, revenue management, and cost control.
• Strategic thinker with the ability to balance long-term vision and day-to-day realities.
• Commercially savvy, with experience in distribution channels, online bookings, and market positioning.
• Strong leadership skills: able to inspire teams, hold accountability, and elevate guest experiences.
• Hands-on but also able to step back and manage with perspective.

Why Join Us?

We are a hotel company renowned for our storytelling, design, and exceptional guest experiences that exceed the ordinary. As part of our leadership team, you'll have the opportunity to shape not just operations but the
future growth of the hotel and its wider collection of properties
.

• If you're looking for more than just running a hotel — if you want to
  grow a brand, build a legacy, and help an owner step back from the weeds
  — we'd love to meet you.

About the role

We are seeking an experienced and dynamic Hotel Manager to join our team at DBC Sdn Bhd, based in the beautiful town of Semporna, Sabah. As our Hotel Manager, you will play a pivotal role in overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences and driving the overall success of the business. This is a full-time position.

What you'll be doing

• Oversee and manage all hotel operations, including front desk, housekeeping, food and beverage, and maintenance
• Develop and implement effective strategies to improve guest satisfaction, operational efficiency, and financial performance
• Manage and lead a team of hotel staff, providing coaching, training, and performance management
• Monitor and analyse hotel performance metrics, and make data-driven decisions to optimise operations
• Ensure compliance with all relevant laws, regulations, and company policies
• Collaborate with the marketing team to develop and implement effective promotional strategies
• Manage the hotel's budget and resources, ensuring efficient and cost-effective operations
• Liaise with external stakeholders, such as suppliers, travel agents, and local authorities

What we're looking for

• Minimum 4-5 years of experience in a hotel management role, preferably in a similar setting
• Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and revenue management
• Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire a team
• Proficient in financial management, budgeting, and cost control
• Proven track record of improving guest satisfaction and driving operational efficiency
• Thorough knowledge of the hospitality industry, including trends, best practices, and regulatory requirements
• Strong problem-solving and decision-making skills, with the ability to work under pressure
• Proficient in English, both written and verbal, and preferably conversant in Malay

What we offer

At DBC Sdn Bhd, we are committed to providing a supportive and rewarding work environment for our employees. As our Hotel Manager, you can expect:

• Competitive salary and performance-based bonuses
• Opportunities for professional development and career advancement
• A vibrant and collaborative work culture that values teamwork and work-life balance

About us

DBC Sdn Bhd is a emerging hospitality company in Semporna, Sabah, we are dedicated to creating innovative and sustainable hospitality solutions that cater to the needs of our diverse clientele. Our company culture is built on the principles of excellence, integrity, and a passion for the industry.

Apply now to join our dynamic team as the Hotel Manager and be a part of our exciting journey

• Operational Oversight:Manage daily operations across departments such as front desk, housekeeping, maintenance, and food and beverage.
• Staff Management:Recruit, train, supervise, and evaluate staff to ensure high performance and maintain a cohesive team.
• Guest Experience:Ensure outstanding guest satisfaction by maintaining high standards of service, resolving complaints, and implementing guest-focused strategies.
• Financial Management:Develop and manage budgets, forecast revenue, monitor expenses, and maintain financial records to ensure profitability.
• Sales and Marketing:Coordinate and implement marketing and promotional activities to attract guests and maximize occupancy rates.
• Compliance:Ensure the hotel meets all health, safety, and licensing regulations, maintaining a secure and compliant environment.

Job Type: Full-time

Pay: From RM2,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Experience:

• Housekeeping: 1 year (Preferred)

Expected Start Date: 09/09/2025

Overview

We are seeking an experienced and dynamic Hotel Manager to lead the overall operations of our hotel. The ideal candidate will ensure exceptional guest satisfaction, drive profitability, and maintain high operational standards across all departments. Candidates with experience in hotel opening setup and/or hotel sales will be given preference.

What you'll be doing

• Oversee daily hotel operations, ensuring smooth coordination across Rooms, F&B, Housekeeping, and Maintenance.
• Deliver exceptional guest experiences by maintaining high service standards and resolving issues promptly.
• Drive financial performance by managing budgets, monitoring revenues/expenses, and implementing cost-control measures.
• Collaborate with Sales & Marketing to increase occupancy, revenue, and market presence.
• Lead, train, and motivate staff to achieve service excellence and operational efficiency.
• Implement proactive strategies to strengthen the hotel's market position and long-term growth.
• Support and manage hotel pre-opening setup arrangements, including operational readiness and team preparation.

• Bachelor's degree in hospitality/business or equivalent experience.
• 5+ years of hotel management experience, preferably with exposure to hotel sales.
• Hands-on experience with hotel pre-opening operations is a strong advantage.
• Strong financial acumen and proven track record in revenue growth.
• Excellent leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced and competitive hospitality environment.

Join us and play a key role in shaping the success and reputation of our hotel in the competitive hospitality market.

A hotel manager oversees all aspects of a hotel's operations, ensuring excellent guest experiences and financial profitability. Key duties include managing staff, overseeing daily services like housekeeping and front desk, controlling budgets, marketing the hotel, resolving guest issues, and ensuring compliance with health, safety, and company standards. They play a crucial role in staff recruitment, training, and development, and are responsible for implementing strategies to increase revenue and occupancy.

Company Description

Villea Port Dickson
is a 4-star seaside resort in Negeri Sembilan under Attana Hotels & Resorts, located at Batu 10, Tanjung Biru near Bukit Batu Putih and Cape Rachado Lighthouse, about 90 km from Kuala Lumpur. Offering 101 spacious rooms and apartments with facilities such as a pool, meeting spaces, dining outlets, and family-friendly amenities, the resort is designed for both leisure and business stays. Guests enjoy its comfortable rooms, seaside atmosphere, and variety of activities, though some feedback highlights issues like beach cleanliness, limited parking, and occasional service lapses. Overall, Villea Port Dickson is a popular destination for family getaways, group vacations, and corporate retreats, blending relaxation with nature and coastal charm.

Location

Villea Port Dickson, Negeri Sembilan. Malaysia.

Report To

Division Head, Operations - Attana Hotels & Resorts Sdn. Bhd. (Management Office).

Role Description

The Hotel Manager is a dynamic leader with a proven track record of managing luxury and international hotels. This role oversees all hotel operations to ensure exceptional service delivery, financial performance, and business growth. The Hotel Manager drives the achievement of organisational objectives by fostering a high-performance culture, demonstrating strong leadership, and implementing effective strategies. The ideal candidate has excellent business acumen, financial management expertise, strategic and visionary thinking, and a polished, approachable personality that inspires both the team and guests.

Key Responsibilities:

1. Leadership & Team Management

• Lead, inspire, and manage a diverse team of executives and non-executives to achieve departmental and organisational goals.
• Establish a culture of excellence, accountability, and continuous improvement throughout the hotel.
• Foster an environment of collaboration, respect, and innovation, ensuring all employees are motivated and aligned with the hotel's vision and values.
• Provide mentorship, coaching, and professional development opportunities to team members, cultivating future leaders.

2. Business Strategy & Growth

• Develop and execute strategic plans to achieve revenue and profit targets, ensuring alignment with corporate goals.
• Drive business growth by identifying new opportunities in the luxury and international hospitality markets.
• Build and maintain relationships with key stakeholders, including corporate partners, investors, and local authorities, to enhance the hotel's reputation and profitability.
• Oversee sales and marketing efforts, ensuring campaigns effectively target key market segments and yield measurable results.

3. Financial Management

• Prepare and manage the hotel's annual budget, ensuring financial targets are met or exceeded.
• Monitor key performance indicators (KPIs) such as RevPAR, ADR, GOP, and EBITDA, and implement strategies to optimise performance.
• Analyse financial reports to identify trends, opportunities, and areas requiring improvement.
• Ensure effective cost management across all departments without compromising quality or guest satisfaction.

4. Operational Excellence

• Oversee all hotel operations, including rooms, food and beverage, events, and support services, ensuring smooth and efficient functioning.
• Implement and maintain luxury service standards that exceed guest expectations and enhance brand loyalty.
• Regularly review operational procedures and policies to ensure compliance with local regulations and corporate standards.
• Utilise technology and innovation to improve operational efficiency and guest experience.

5. Guest Experience & Brand Management

• Ensure a consistent delivery of exceptional guest experiences, fostering a culture of service excellence.
• Address guest feedback promptly and effectively, using insights to improve offerings and service standards.
• Serve as the face of the hotel, embodying its brand values and maintaining a professional, personable presence with guests and stakeholders.

6. Compliance & Risk Management

• Ensure adherence to all legal, safety, and brand standards across the property.
• Mitigate operational risks by implementing robust risk management and emergency response procedures.
• Maintain up-to-date knowledge of local and international regulations affecting hotel operations.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Advanced certifications or an MBA are an advantage.
• Minimum of 8-12 years of experience in the hospitality industry, with at least 5 years in a senior management position at a luxury or international hotel.
• Proven track record of driving revenue, optimising financial performance, and managing large, diverse teams.
• High-level leadership and decision-making abilities with the capacity to inspire and influence.
• Strong business acumen with expertise in financial management, strategic planning, and market analysis.
• Exceptional interpersonal and communication skills, with the ability to build relationships across cultural and organisational boundaries.
• Advanced knowledge of hotel operations, including sales, marketing, revenue management, and guest services.
• Proficient in hospitality technology systems and financial reporting tools.
• Fluent in English; proficiency in additional languages is an advantage.

Working Conditions

• Full-time position with flexibility to work evenings, weekends, and holidays as required.
• Fast-paced environment with a focus on guest satisfaction and operational excellence.

Interested candidates should submit their latest resume, a cover letter detailing their relevant experience, and any supporting documents to

by
17 October 2025
.

*Preferably,
Malaysian citizens
and only shortlisted candidates will be notified.

LLC DEVELOPMENT SDN BHD is hiring a Full time Hotel Manager role in Ipoh, Perak. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon, Evening
• Tuesday: Morning, Afternoon, Evening
• Wednesday: Morning, Afternoon, Evening
• Thursday: Morning, Afternoon, Evening
• Friday: Morning, Afternoon, Evening
• Saturday: Morning, Afternoon, Evening
• Sunday: Morning, Afternoon, Evening

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What you will be doing

• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
• Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
• Work alongside all respective stakeholders to ensure the smooth running of the day-to-day operations.
• Be responsible for maximising profit through the consistent delivery of the highest standard of service.
• Ensure consistent implementation and review of SOPs throughout all Departments.
• Promote a positive employee relations culture through effective communication and regular team meetings.
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards.

Qualifications

• Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in hotel management, with a track record of success in overseeing operations and delivering exceptional guest experiences.
• Strong leadership and management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders at all levels.
• Sound financial acumen, with experience in budgeting, financial analysis, and revenue management.
• Proficiency in hotel management software and systems.
• Knowledge of health, safety, and sanitation regulations and standards.
• Detail-oriented with strong problem-solving abilities and a customer-centric mindset.

About the role

This is an exciting opportunity to join RC Hotel as a Hotel Manager. Reporting to the General Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring a seamless and exceptional guest experience. This is a full-time position based in Melaka, Melaka.

What you'll be doing

1. Manage all aspects of hotel operations, including front desk, housekeeping, food and beverage and maintenance
2. Oversee staff scheduling, training, and performance management to build a highly engaged and motivated team
3. Monitor and analyse hotel data, such as occupancy rates, revenue, and customer satisfaction, to identify opportunities for improvement
4. Develop and implement strategic plans to drive revenue growth, improve operational efficiency, and enhance the hotel's reputation
5. Ensure the hotel maintains high standards of cleanliness, safety, and service
6. Manage budgets and control expenses to achieve financial targets
7. Collaborate with the marketing team to develop and execute effective promotional campaigns
8. Serve as the primary point of contact for guests, addressing any concerns or complaints in a timely and professional manner

What we're looking for

1. Minimum 5 years of experience in a hotel management role or similar position in the hospitality industry
2. Strong leadership and people management skills, with the ability to motivate and inspire a team
3. Excellent problem-solving and decision-making abilities, with a keen eye for detail
4. Proficient in financial management, budgeting, and cost control
5. Exceptional customer service skills and a commitment to creating a memorable guest experience
6. Degree or diploma in Hotel Management, Hospitality, or a related field
7. Fluent in English and the local language (Malay)

What we offer

At RC Hotel, we are committed to providing a rewarding and fulfilling work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous paid time off and holiday allowance
3. Opportunities for professional development and career advancement
4. Discounts on hotel stays and dining at our restaurants
5. Team-building activities and social events

We encourage applications from candidates with a disability. If you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you.