5,265 Staff Management jobs in Malaysia

About the role

As a key member of the HR Department, you will take the lead in the company's performance management function in Malaysia. This role is dedicated to developing and executing robust performance management strategies that align with organizational goals, while also overseeing organizational structure optimization and probation management. Your work will directly contribute to driving employee performance, clarifying organizational roles, and supporting data-driven HR decision-making. If you have extensive HR experience with a focus on performance management, and excel in designing and implementing HR systems, we welcome you to join our team.

Responsibilities

• Develop, implement, and continuously improve the company's performance management system.

• Align performance management strategies with organizational objectives and business needs.

• Ensure objectives are cascaded clearly from top management to individual employees. Support departments in setting SMART goals and Key Performance Indicators (KPIs).

• Oversee mid-year and annual performance appraisal processes.

• Provide training to managers on conducting fair and effective performance reviews.

• Design, update, and maintain the company's organization chart to reflect current structures.

• Work with department heads to ensure reporting lines, roles, and responsibilities are clearly defined. Recommend organizational adjustments to improve efficiency and clarity in structure.

• Develop and oversee the probation evaluation framework for new employees.

• Ensure probation evaluation criteria are consistent, transparent, and aligned with role requirements.

• Advise managers on probation review outcomes and coordinate confirmation or extension decisions.

• Analyze performance and probation data, generating reports to support HR and business decisions.

• Collaborate with Learning & Development to link performance and probation results to training needs.

• Recommend interventions such as coaching, mentoring, or Performance Improvement Plans (PIP).

• Communicate performance management policies and procedures to all staff.

• Drive awareness and adoption of performance management initiatives.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Professional HR certifications (e.g., SHRM, CIPD, CAHRP) are an added advantage.
• Minimum 5–8 years of HR experience, with at least 3 years specializing in performance management.
• Experienced in manufacturing related setup.
• Willing to travel to plant in Serendah.
• Fluent in English and Malay, Mandarin proficiency is a plus as this role requires to liaise with Chinese stakeholders and leadership.

Overall Role Purpose
Responsible for maintaining the performance management reporting environment and participate in managing new reporting requirements to actively support in steering improvement in operations.

Key Activities

• Maintain the SSC Performance Reporting environment and liaise with IT for any problems and issues with the technical infrastructure and the data downloads from the source systems (SAP, Oracle, Basware, CREST, etc.)
• Perform month-end reconciliations between the reporting databases and the source systems and resolve any reconciliation issues.
• Prepare, present and analyze day-to-day operational management information reflecting the performance of the service lines against their monthly targets.
• Accurately prepare, present and analyze within the agreed timetables, the overall Global Key Performance Indicators (GKPI) and other statistics for the SSC and the service lines.
• Give advice to the service line senior and middle managers on how to interpret and use the management information to increase the performance in their areas of responsibility.
• Produce comprehensive manuals and work instructions related to performance management.
• Ensure quality and timeliness of performance reports from SSC to Business Partners.
• Ensure timely responses to queries.

Skills & Qualifications

• Proficient SQL Server, Microsoft Visual Studio, PowerBI, Tableau, data extraction tools like Oracle Discoverer
• System knowledge: Good knowledge of SAP, Oracle, Basware, CREST etc
• Excellent skills in MS Office especially Excel (VB),Power Point
• Independent and able to work with minimum supervision.

Expected Years of Experience & Other Related Areas

• 2-3 years of relevant experience in performance reporting and data analysis
• Proficient in SQL Server, Microsoft Visual Studio, PowerBI, Tableau, data extraction tools like Oracle Discoverer,
• System knowledge: Good knowledge of SAP, Oracle, Basware, CREST etc
• Excellent skills in MS Office especially Excel (VB),Power Point
• Strong and effective stakeholders' management.
• Independent and able to work with minimum supervision.
• Excellent verbal and writing skills (sentence structure and grammar).
• Proactive communicator, having good interpersonal skills.
• Digital and Data acumen.

Educational Qualifications

• Bachelor's degree in Accounting/ Economics/ Statistics, Business Analytics or other business related discipline or equivalent in experience.

(25006YL)

Malaysia-Selangor-Petaling Jaya | Full-time | Permanent | Mixed Shift

Overall Role Purpose

Responsible for maintaining the performance management reporting environment and participate in managing new reporting requirements to actively support in steering improvement in operations.

Key Activities

• Maintain the SSC Performance Reporting environment and liaise with IT for any problems and issues with the technical infrastructure and the data downloads from the source systems (SAP, Oracle, Basware, CREST, etc.)
• Perform month-end reconciliations between the reporting databases and the source systems and resolve any reconciliation issues.
• Prepare, present and analyze day-to-day operational management information reflecting the performance of the service lines against their monthly targets.
• Accurately prepare, present and analyze within the agreed timetables, the overall Global Key Performance Indicators (GKPI) and other statistics for the SSC and the service lines.
• Give advice to the service line senior and middle managers on how to interpret and use the management information to increase the performance in their areas of responsibility.
• Produce comprehensive manuals and work instructions related to performance management.
• Ensure quality and timeliness of performance reports from SSC to Business Partners.
• Ensure timely responses to queries.

Skills & Qualifications

• Proficient SQL Server, Microsoft Visual Studio, PowerBI, Tableau, data extraction tools like Oracle Discoverer
• System knowledge: Good knowledge of SAP, Oracle, Basware, CREST etc
• Excellent skills in MS Office especially Excel (VB),Power Point
• Independent and able to work with minimum supervision.

Expected Years of Experience & Other Related Areas
- 3-5 years of relevant experience in performance reporting and data analysis
- Proficient in SQL Server, Microsoft Visual Studio, PowerBI, Tableau, data extraction tools like Oracle Discoverer,
- System knowledge: Good knowledge of SAP, Oracle, Basware, CREST etc
- Excellent skills in MS Office especially Excel (VB),Power Point
- Strong and effective stakeholders' management.
- Independent and able to work with minimum supervision.
- Excellent verbal and writing skills (sentence structure and grammar).
- Proactive communicator, having good interpersonal skills.
- Digital and Data acumen.

Educational Qualifications
- Bachelor's degree in Accounting/ Economics/ Statistics, Business Analytics or other business related discipline or equivalent in experience.

Posting Legal Entity DHL Asia Pacific Shared Services Sdn. Bhd.

Responsibilities

• Develop, implement, and continuously improve the company's performance management system.

• Align performance management strategies with organizational objectives and business needs.

• Ensure objectives are cascaded clearly from top management to individual employees. Support departments in setting SMART goals and Key Performance Indicators (KPIs).

• Oversee mid-year and annual performance appraisal processes.

• Provide training to managers on conducting fair and effective performance reviews.

• Design, update, and maintain the company's organization chart to reflect current structures.

• Work with department heads to ensure reporting lines, roles, and responsibilities are clearly defined. Recommend organizational adjustments to improve efficiency and clarity in structure.

• Develop and oversee the probation evaluation framework for new employees.

• Ensure probation evaluation criteria are consistent, transparent, and aligned with role requirements.

• Advise managers on probation review outcomes and coordinate confirmation or extension decisions.

• Analyze performance and probation data, generating reports to support HR and business decisions.

• Collaborate with Learning & Development to link performance and probation results to training needs.

• Recommend interventions such as coaching, mentoring, or Performance Improvement Plans (PIP).

• Communicate performance management policies and procedures to all staff.

• Drive awareness and adoption of performance management initiatives.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred).

• Professional HR certifications (e.g., SHRM, CIPD, CAHRP) are an added advantage.

• Minimum 5–8 years of HR experience, with at least 3 years specializing in performance management.

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?
Location:
Menara Maxis

Job Type:
Internship

Internship Period:
Up to 6 months starting mid-September

Role Overview
Join our dynamic
Performance Management Team
as a
Performance Management Intern
and gain hands-on experience in supporting key performance initiatives across the organization. This role offers the opportunity to develop critical skills in
event coordination, stakeholder management, and performance process optimization
while contributing to impactful projects.

Key Responsibilities

• Performance Event Coordination: Assist in planning, preparing, and executing performance management events, including creating communication materials and coordinating logistics for smooth and successful launches.
• Stakeholder Collaboration: Work with various stakeholders to manage performance improvement cases, ensuring thorough tracking, timely follow-ups, and case reviews as part of the Centre of Excellence.
• Administrative Support: Handle data entry, documentation, and reporting tasks to support the performance management team's daily operations.
• System Maintenance: Update and maintain performance management systems to ensure accurate and up-to-date information.
• Documentation and Reporting: Develop clear and consistent documentation to support performance processes and initiatives.
• Research and Analysis: Conduct research on best practices in performance management, providing insights and recommendations to improve existing processes.

Preferred And Desirable Skills

• Currently pursuing or holding a Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.
• Proficiency in Microsoft PowerPoint, Excel, and Word.
• Strong business communication skills, both written and verbal.
• Excellent problem-solving abilities and attention to detail.
• A proactive attitude and willingness to learn.
• Familiarity with performance management concepts and processes is an advantage.

Why Join Us

• Gain Hands-On Experience: Work on real-world performance management initiatives, from event coordination to process optimization, and develop practical skills that will benefit your career.
• Enhance Stakeholder Management Skills: Collaborate with cross-functional teams and key stakeholders to drive performance improvement and track impactful initiatives.
• Develop Strong Analytical & Research Abilities: Conduct research on best practices in performance management, providing insights and recommendations to refine processes.

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Executive, Business Performance Management

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience.

We are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

The position will report to the Head of Performance & Planning, working closely with Commercial, Operation, Process Excellence, Supply Chain, Logistics & other teams within the company. As a Performance Executive, you will be expected to be hands-on to drive cross-functional initiatives along with regional and local teams to ensure end-to-end performance KPIs trajectory & project outcome are achieved.

Your Day-to Day

• Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
• Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations.
• Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing.
• Track project progress; identify, report and resolve issues and risks in order to launch initiatives on-time and smoothly.
• Work with stakeholders from other departments on operational P&L to control margin & costs.
• Prepare presentation materials which are pitched at the right level for its audience (e.g. operations staff vs. management).

Your Know How

• University Degree in Business, Economics, Mathematics, Statistics, Supply Chain qualification preferred.
• At least 1-2 years of experience. Preferably in e-commerce, consulting or operation focus industry.
• Demonstrated ability of excelling in fast-paced, changing and ambiguous environments, work under high pressure.
• Excellent ability to plan, organize and prioritize work independently.
• Strong numeric and analytical ability, yet able to possess macro views.
• High level skill in Excel (data modelling, visualization); SQL &/or data visualization tools (Power BI, Tableau) is a strong plus.
• Experience in cost orientation, business analysis or business performance management.
• Experience working in a startup environment is a plus.
• Knowledge of operation, supply chain management concept, lean or Kaizen is a plus.

CARSOME is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values and respects all employees.

Executive, Business Performance Management

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience.

We are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

The position will report to the Head of Performance & Planning, working closely with Commercial, Operation, Process Excellence, Supply Chain, Logistics & other teams within the company. As a Performance Executive, you will be expected to be hands-on to drive cross-functional initiatives along with regional and local teams to ensure end-to-end performance KPIs trajectory & project outcome are achieved.

Your Day-to Day

• Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
• Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations.
• Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing.
• Track project progress; identify, report and resolve issues and risks in order to launch initiatives on-time and smoothly.
• Work with stakeholders from other departments on operational P&L to control margin & costs.
• Prepare presentation materials which are pitched at the right level for its audience (e.g. operations staff vs. management).

Your Know How

• University Degree in Business, Economics, Mathematics, Statistics, Supply Chain qualification preferred.
• At least 1-2 years of experience. Preferably in e-commerce, consulting or operation focus industry.
• Demonstrated ability of excelling in fast-paced, changing and ambiguous environments, work under high pressure.
• Excellent ability to plan, organize and prioritize work independently.
• Strong numeric and analytical ability, yet able to possess macro views.
• High level skill in Excel (data modelling, visualization); SQL &/or data visualization tools (Power BI, Tableau) is a strong plus.
• Experience in cost orientation, business analysis or business performance management.
• Experience working in a startup environment is a plus.
• Knowledge of operation, supply chain management concept, lean or Kaizen is a plus.

CARSOME is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values and respects all employees.

About You

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

The position will report to the Head of Performance & Planning, working closely with Commercial, Operation, Process Excellence, Supply Chain, Logistics & other teams within the company. As a Performance Executive, you will be expected to be hands-on to drive cross-functional initiatives along with regional and local teams to ensure end-to-end performance KPIs trajectory & project outcome are achieved.

Your Day-to Day

• Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
• Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations.
• Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing.
• Track project progress; identify, report and resolve issues and risks in order to launch initiatives on-time and smoothly.
• Work with stakeholders from other departments on operational P&L to control margin & costs.
• Prepare presentation materials which are pitched at the right level for its audience (e.g. operations staff vs. management).
  

Your Know How

• University Degree in Business, Economics, Mathematics, Statistics, Supply Chain qualification preferred.
• At least 1-2 years of experience. Preferably in e-commerce, consulting or operation focus industry.
• Demonstrated ability of excelling in fast-paced, changing and ambiguous environments, work under high pressure.
• Excellent ability to plan, organize and prioritize work independently.
• Strong numeric and analytical ability, yet able to possess macro views.
• High level skill in Excel (data modelling, visualization); SQL &/or data visualization tools (Power BI, Tableau) is a strong plus.
• Experience in cost orientation, business analysis or business performance management.
  
• Experience working in a startup environment is a plus.
• Knowledge of operation, supply chain management concept, lean or Kaizen is a plus.

Deliver accurate and timely statistical sales performance reports and prepare effective communication materials for management and the agency force.

Key Responsibilities

• Prepare write-ups and communication materials for management and the agency force.
• Generate and analyze sales performance reports. Coordinate, promote, generate, monitor and analyze sales/recruiting contests launched.
• Involve in system development, understand the business features and perform system enhancement for data/reports.
• Provide support during company events/activities and handle any ad-hoc duties assigned.

Key Requirements

• Degree in Business Studies / Mathematics / Statistics
• Fresh graduates are encouraged to apply
• Good command in English
• High proficiency in Microsoft Excel, Words and PowerPoint
• High proficiency in Power Query, Power BI, Power Automate applications
• Meticulous and pay attention to details
• Able to work independently as well as a team player
• Result-oriented
• Good interpersonal skill
• Familiar with the use of ChatGPT for tasks simplification

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.