What Jobs are available for Director in Malaysia?

**About the Role:**
**Grade Level (for internal use):**
10
**S&P Global Corporate**
**The Role:** Manager, Operational Excellence, Global Sourcing & Procurement
**The Team:** The Manager for Operational Excellence will play a pivotal role in driving the efficiency and effectiveness of Procurement processes within the Source to Pay (S2P) Team. This position is responsible for leading initiatives aimed at identifying and addressing pain points within our procurement systems, collaborating with key stakeholders to implement improvements, and fostering a culture of operational excellence.
**Responsibilities:**
+ Lead initiatives to identify and address pain points within Source to Pay (S2P) processes and systems, ensuring that all solutions align with business objectives.
+ Conduct deep-dive root case analysis to drive data-driven improvement initiatives
+ Work closely with Procurement Operations and Reporting Team and partner across functions (IT, Legal, S2P Operations) to implement process and system improvements that enhance operational efficiency.
+ Drive operational excellence through continuous assessment and optimization of procurement workflows, ensuring they meet the needs of the business.
+ Identify automation opportunities e.g. RPA, process mining and deliver proof-of-concept pilots.
+ Facilitate workshops and training sessions to enhance stakeholder engagement and promote the adoption of new processes and tools.
+ Monitor and report on the effectiveness of implemented changes, using metrics and KPIs to ensure alignment with overall business goals.
+ Foster a global mindset within the team, ensuring that solutions are scalable and adaptable across different regions.
**Qualifications:**
+ Bachelor's degree in Business, Supply Chain Management, Finance or a related field.
+ Lean Six Sigma certification and proven experience leading Six Sigma projects
+ Project Management Professional (PMP) certification is a plus.
+ Proven experience in operational excellence or process improvement roles within Procurement.
+ Strong analytical skills with the ability to interpret complex data and drive actionable insights.
+ Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
+ Amenable to work 5pm-2am Philippine Time/2:30pm-11:30pm India
+ Amenable for strict Hybrid Setup.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), FINANC202.1 - Middle Professional Tier I (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Quezon City, Philippines

**About the Role:**
**Grade Level (for internal use):**
10
**S&P Global Corporate**
**The Role:** Manager, Operational Excellence, Global Sourcing & Procurement
**The Team:** The Manager for Operational Excellence will play a pivotal role in driving the efficiency and effectiveness of Procurement processes within the Source to Pay (S2P) Team. This position is responsible for leading initiatives aimed at identifying and addressing pain points within our procurement systems, collaborating with key stakeholders to implement improvements, and fostering a culture of operational excellence.
**Responsibilities:**
+ Lead initiatives to identify and address pain points within Source to Pay (S2P) processes and systems, ensuring that all solutions align with business objectives.
+ Conduct deep-dive root case analysis to drive data-driven improvement initiatives
+ Work closely with Procurement Operations and Reporting Team and partner across functions (IT, Legal, S2P Operations) to implement process and system improvements that enhance operational efficiency.
+ Drive operational excellence through continuous assessment and optimization of procurement workflows, ensuring they meet the needs of the business.
+ Identify automation opportunities e.g. RPA, process mining and deliver proof-of-concept pilots.
+ Facilitate workshops and training sessions to enhance stakeholder engagement and promote the adoption of new processes and tools.
+ Monitor and report on the effectiveness of implemented changes, using metrics and KPIs to ensure alignment with overall business goals.
+ Foster a global mindset within the team, ensuring that solutions are scalable and adaptable across different regions.
**Qualifications:**
+ Bachelor's degree in Business, Supply Chain Management, Finance or a related field.
+ Lean Six Sigma certification and proven experience leading Six Sigma projects
+ Project Management Professional (PMP) certification is a plus.
+ Proven experience in operational excellence or process improvement roles within Procurement.
+ Strong analytical skills with the ability to interpret complex data and drive actionable insights.
+ Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
+ Amenable to work 5pm-2am Philippine Time/2:30pm-11:30pm India
+ Amenable for strict Hybrid Setup.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), FINANC202.1 - Middle Professional Tier I (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Quezon City, Philippines

Director Operations
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
The General Manager will be responsible for managing and leading the manufacturing plant operations in the areas of EHS, compliance, quality, delivery, ECE, and cost control in relation to safety & security, profitability, productivity, materials management, Talent development and continuous improvements.
**Responsibilities**
+ Lead operations of a plant with approximately 1.5-2.0K employees composed of direct, indirect, and salary staff. In accordance with company policies and business unit/plant procedures, achieve high standards in safety, quality, customer service, efficiency & profitability requirements. Maintain costs within budgetary limits while assuring that best operations practices are utilized in the maintenance, conservation of equipment & materials, and/or facilities.
+ Set overall plant objectives to ensure effective operations consistent with Continuous Improvement, Values and Philosophy.
+ Coordinate and direct all functions of plant operations, including but not limited to: Manufacturing, Engineering, EHS, Quality, Integrated Supply Chain, OpEx, HR, and Finance.
+ Align operational objectives with the overall business objectives to ensure a strategy-focused workforce.
+ Manage and operate performance through the effective implementation of the highest TE safety standards, promotion of the culture of "Safety First" to develop and maintain Zero Incident working place.
+ Manage and operate performance through the effective use of the Quality Management System (QMS) process and through structured problem solving to develop and maintain Zero incident quality performance for major customers and projects, and contribute to accelerating NPI execution
+ Lead the plant team ramping up a new operation with focus on continuous development.
+ Direct and mentor the plant leadership team in the performance of their respective roles, consistent with the company's Leadership model.
+ Foster an environment which promotes goals, encourages continuous improvement, and builds passion for extraordinary customer experience (ECE) culture.
+ Drive compliance to the ethics policy and holds others accountable for ethical conduct.
+ Develop controls and critically review results of operations in reference to planned objectives.
**Additional Responsibilities**
+ Account for the day-to-day decisions that directly impact EHS, Compliance, Quality, Delivery, Cost & Inventory of the overall plant.
+ Maintain a workforce of highly motivated employees instilling morale that is conducive to high levels of employee engagement.
+ Attract, select, develop, train, coach, appraise, and motivate managers and other personnel in key staff positions within the facility.
+ Establish interfaces with supporting BU functions to assess customer needs and assure accurate project or program technical direction for operations engineering and manufacturing.
+ Assure timely and relevant communications to and from all levels. This includes communications between affected reporting areas and related departments. Establish systems to enhance intra- and inter-departmental communications.
+ Assure that collective bargaining agreements are effectively administered.
+ Create a culture of exceeding customer expectations, ensuring that the organization is highly responsive to customer needs and issues.
+ Ability to build up strong talent pipeline for plant leadership team and succession plan
**Job Criteria**
+ Knowledge of current technologies in manufacturing (automation/manual assembly, stamping, molding, testing), engineering, NPI, materials management/inventory control, distribution and logistics, purchasing, quality assurance, EHS systems processes and practices.
+ Strong financial and business acumen.
+ Strong collaborative skills with the proven ability to drive change and leadership ownership/accountability.
+ Demonstrate success in building high performance teams, leading cross-functionally, developing and retaining employees, and driving organizational change.
+ Drive zero incident culture, with employee ownership of safety.
+ Leadership, performance results, organizational development and operational improvement.
**What your background should look like**
+ Bachelor's degree from an accredited institution.
+ Minimum of 15 years of experience with progressive levels of accountability and responsibility in Manufacturing, Supply Chain, OPEX and/or related supporting functions.
+ Strong knowledge and experience with lean manufacturing, and process tools such as profit planning, strategic planning, Organizational Capability Assessment, Lean System/Six Sigma, Supply Chain Management, Fixed Capital Optimization, Environmental, Health and Safety (EHS) processes.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( TE CONNECTIVITY OFFERS:**
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Group
**IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD**
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity **never requests payment or fees** from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come **only from** **actual** **email addresses ending in @te.com** . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Location:
Prai, Penang, 06, MY, 13600
City: Prai, Penang
State: 06
Country/Region: MY
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Manufacturing
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

To fully oversee the establishment and implementation of the companys Environment, Health, and Safety (EHS) management systems. Ensure compliance with local legislation and the Groups EHS strategic direction, and continuously enhance the organizations safety culture, risk management capability, and sustainability performance.

Key Responsibilities:

1. EHS Strategy & Policy Implementation
• Develop, implement, and monitor the companys EHS strategic plan and annual objectives.
• Ensure effective execution of EHS policies across all departments.
2. EHS Compliance Oversight
• Oversee the formulation and implementation of safety, environmental, and occupational health policies and procedures.
• Ensure all operations comply with local and international regulations.
3. Risk Assessment & Management
• Guide and support the EHS team in conducting safety inspections, risk assessments, hazard rectifications, and emergency drills.
• Maintain a safe and healthy working environment.
4. Training & Education
• Develop and implement EHS training programs to enhance employee safety awareness and emergency response capabilities.
• Organize investigations and corrective actions for major safety and environmental incidents.
5. Accident Investigation & Reporting
• Regularly report EHS performance, incident analysis, and improvement plans to management.
• Provide optimization recommendations based on data and trends.
6. EHS System Development
• Lead the establishment, enhancement, and continual improvement of EHS management systems in line with ISO 45001, ISO 14001, and other relevant standards.
7. Other Duties
• Maintain communication with government authorities and external auditors.
• Manage the EHS departments budget, resources, and performance.
• Perform other duties as assigned by management.

Authority:

• Develop and implement EHS policies.
• Supervise and manage all EHS-related activities.
• Coordinate internal and external resources to support EHS initiatives.
• Make decisions within the EHS domain to address environmental and occupational health challenges.
• Provide recommendations to senior management for continuous improvement of EHS systems.

Qualifications:

• Education: Bachelors degree or higher
• Major: Environmental Engineering, Safety Engineering, Occupational Health, or related field
• Experience: Minimum 10 years of EHS management experience, including at least 3 years in a senior leadership role

Knowledge & Skills:

• Familiar with Malaysian and international EHS regulations and standards.
• Experience in Data Centre environment
• Strong leadership, strategic planning, and cross-functional coordination skills.
• Excellent communication and reporting skills in English and Mandarin.
• In-depth understanding of EHS management systems (ISO 45001, ISO 14001) and risk assessment methodologies.
• Proficient in accident investigation, root cause analysis, and corrective action planning.
• Strong team leadership and project management capabilities.
• Proficient in office software and EHS management tools.
• Strong analytical and problem-solving skills.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, AI Incubator Business Development
Position Overview
We are seeking a dynamic AI Sales Specialist to lead consulting engagements on Artificial Intelligence (AI), with a focus on Generative AI (GenAI) solutions for both internal and external clients. This is a business development role within the Services Incubator team, responsible for driving the AI Innovation agenda across Mastercard Services.
Key Responsibilities Include:
- Partner with broader Mastercard Services sales organization to assess client needs and strategic priorities. Leverage Mastercard's Innovation capabilities to differentiate and expand our AI business, including developing new products, services, and partnerships.
- Lead key regional and local AI innovation initiatives to drive growth for the Services P&L.
- Support the wider sales team through the full sales cycle from technical storyboarding and client presentations to deal structuring and contract closure.
- Provide thought leadership to strengthen Mastercard Services' brand with key client stakeholders.
- Collaborate with Delivery teams to ensure successful implementation and realization of AI project outcomes.
- Achieve sales targets with integrity and a strong focus on client value.
- Build trusted relationships with senior and executive-level client stakeholders to become a long-term strategic advisor.
All About You
- Strong background in AI and Advanced Analytics, including model development, testing, deployment, and the use of Generative AI and Machine Learning algorithms.
- Solid understanding of Data Management, Data Strategy, and the ability to architect solutions across cloud and on-premise environments.
- Strong experience in digital and consultative sales and managing senior client stakeholders.
- Ability to develop compelling sales narratives in influencing sales closure. Demonstrated ability to initiate, develop, and close a sale.
- Excellent verbal and written communication and presentation skills
- Advanced Analytics /AI degree is preferred but can be substituted for strong experience in the above topics.
- Strong problem solving skills and first principles thinking
- Ability to multi-task in a fast-paced, deadline-driven environment.
- Aptitude for translating complex technical solutions into clear, business-relevant language, serving as the bridge between the tech and the sales team.
- Deep curiosity and commitment to staying current with emerging AI trends and their impact on the payments industry and financial institutions.
- Demonstrated thought leadership through publications, speaking engagements, or the delivery of innovative AI solutions in recognized industry settings.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Consumer Marketing
The Director, Consumer Marketing, develops a fully integrated strategy for the business. He/She is responsible in marketing of media assets through campaigns, promotions and events, using new and innovative marketing methods for B2C, B2B and B2B2C initiatives. He/She is responsible for the use of integrated channels to attract customers and increase our brand awareness as well as running ongoing initiatives with strategic partners in market like banks, e-communication players, fintechs etc.
This person will also oversees marketing and public relations efforts. The marketing director uses analytics to identify suitable channels for targeted customers, and review marketing activities and the return on investment (ROI). builds good relationships with key strategic partners and is able to work within given budgets. also works with key internal partners to ensure alignment with the organization's plans. This person should be customer-centric with good business knowledge, is a strong leader, who is able to speak well and develop a highly competent team of co-workers.
Role
- Manage budgets based on business priorities and analysis of return on investment (ROI).
- Work with appointed agencies on marketing, media and communications.
- Assign budgets to integrated channels and platforms with high returns.
- Determine strategies and actions to promote the company's brand image.
- Determine indicators to track the performance of marketing and media projects and ensure that we are able to maximize the investment for us and our partners
- Develop new ways to engage the community to improve customer experience and loyalty.
- Direct messaging and campaign strategies for media assets and business priorities.
- Guide strategies to promote the use of digital marketing channels.
- Lead the planning of marketing campaign launches for media assets, including media briefs.
- Provide advice in communicating the key messages during events.
- Review customer insights to identify the marketing strategies for media assets.
- Develop and measure social media content and manage our social publishing calendar.
- Develop B2B2C best practices and deliver campaigns with Issuers leveraging Mastercard's suite of marketing assets.
Role Requirements:
- At least a Bachelor's degree in business, marketing, communications, or related field with at least 15 years of work experience
- Experience in managing the marketing function in a Multinational organization preferred
- Proven marketing campaign experience.
- Effective time management skills and the ability to multitask.
- Excellent communication skills
- Attention to detail.
- Proven ability to manage budgets.
- Professional and proactive work ethic.
- High competence in project and stakeholder management.
- Experience with digital marketing forms such as social media marketing and content marketing.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Additional Information**
**Job Number**
**Job Category** Revenue Management
**Location** Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia, 22300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Analyzing and Reporting Revenue Management Data**
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Analyzes information, identifying current and potential problems and proposing solutions.
- Observes, receives, and otherwise obtains information from all relevant sources.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Maintains accurate reservation system information.
- Provides support with cluster selling initiatives to all reservation centers.
- Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
- Generates updates on transient segment each period and continually analyzes transient booking patterns.
- Works with Market VP, Market GM and GM's to assist in pricing analyses for all products in Market.
- Assists with account diagnostics process and validates conclusions.
**Managing Revenue Management Projects and Strategy**
- Takes a predetermined strategy and contributing to the execution of that strategy.
- Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
- Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
- Provides critical input to market leaders for development of property and overall market sales strategy.
- Ensures hotel strategies conform to brand philosophies and initiatives.
- Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
- Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.
- Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
- Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.
- Manages inventory to maximize cluster rooms revenue.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Provides recommendations to properties for Business Transient Sales account strategies.
- Leads efforts to coordinate strategies between group sales offices.
- Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
- Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
- Initiates, implements and evaluates revenue tests.
- Provides recommendations to improve effectiveness of revenue management processes.
- Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
- Communicates market direction to revenue management, sales and hotel leaders.
**Building Successful Relationships**
- Develops constructive and cooperative working relationships with others, and maintains them over time.
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
**Additional Responsibilities**
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Enters, transcribes, records, stores, or maintains information in written or electronic form.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Engineering & Facilities
**Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
**CORE WORK ACTIVITIES**
**Managing Engineering Operations and Budgets**
- Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.
- Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.
- Administers service contracts to support property needs.
- Ensures fire crew has complete understanding of all procedures, equipment and alarms.
- Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).
- Manages and controls heat, light and power.
- Develops an engineering operating strategy that is aligned with the property/brand's business strategy.
- Develops and manages Engineering budget.
- Ensures integration of departmental goals in game plans.
- Oversees execution of long term preventative maintenance and 10 year asset protection plans.
- Reviews financial reports and statements to determine how Engineering is performing against budget.
- Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Supervises construction to ensure timely completion of projects within budgetary guidelines.
**Maintaining Engineering Standards**
- Ensures compliance with state, local and federal regulations.
- Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).
- Ensures building and equipment licenses, permits and certifications are current.
- Ensures property policies are administered fairly and consistently.
**Managing Profitability**
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Monitors and manages the payroll function.
- Manages department's controllable expenses to achieve or exceed budgeted goals.
- Participates in the development of department's capital expenditure goals; manages projects as needed.
- Participates in the budgeting process for areas of responsibility.
- Prepares weekly and period end P&L critiques.
- Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.
- Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.
**Conducting Human Resources Activities**
- Ensures employees are treated fairly and equitably.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Utilizes employee feedback and an "open door" policy to identify and address employee problems or concerns in a timely manner.
- Celebrates successes by publicly recognizing the contributions of team members.
- Resolves guest problems and complaints.
- Brings issues to the attention of Human Resources as necessary.
- Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
**Managing and Conducting Human Resource Activities**
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Utilizes all available on the job training tools for employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.