280 Stakeholder Engagement jobs in Malaysia

OFFICER, CORPORATE EVENTS & STAKEHOLDER ENGAGEMENT

(Apply Now) The Corporate Events & Stakeholder Engagement Officer plays a vital role in advancing Curtin Malaysia’s strategic objectives by planning and delivering impactful, brand-aligned corporate events and stakeholder engagement initiatives. The role is focused on enhancing Curtin’s public image, supporting its leadership in civic, educational, and sustainability domains, and strengthening relationships with key stakeholders. The incumbent will also support initiatives aligned with Curtin Malaysia’s commitment to the UN Sustainable Development Goals (SDGs) and State Government priorities, while fostering collaborative relationships with key stakeholders including the government agencies, community groups, industry, and alumni. The role involves producing high-quality content across multiple platforms and coordinating efforts to highlight the institution’s impact and leadership in education and community service. Key Responsibilities: 1. Strategic Event Management Plan, coordinate, and deliver high-profile corporate and civic events that enhance Curtin Malaysia’s prestige, influence, and visibility. Ensure event execution complies with cultural protocols, institutional branding, and stakeholder expectations. Design and deliver events that align with Curtin’s strategic themes, including education, research, sustainability, and strategic partnerships. Provide expert support and advice on events hosted by other university units to ensure consistency in quality and branding. Identify and pursue media opportunities, sponsorships, influencer collaborations, for successful events. 2. Stakeholder Engagement & Relationship Building Cultivate strong, strategic relationships with government bodies, industry partners, NGOs, alumni, and community groups to support engagement and collaboration through events. Coordinate invitations, guest management, and VIP protocol, including liaising with government agencies for dignitary attendance. Contribute to strengthening Curtin Malaysia’s role as a civic and community leader by delivering inclusive and accessible event experiences. Host campus tours for visitors, showcasing the university's facilities and strengths. 3. Community Engagement & Impact Support the design and implementation of community-focused initiatives and events that align with Curtin Malaysia’s social impact agenda. Build and maintain relationships with community stakeholders to foster goodwill and mutual benefit. Collaborate with other areas of the university to promote inclusive community participation and ensure reciprocal benefits in all outreach efforts. Serve as a liaison between the university and the community, ensuring clear communication and advocating for community interests. Track and evaluate community engagement outcomes to measure impact, improve future initiatives, and ensure alignment with SDG-related goals. 4. Communications Campaigns & PR Initiatives Prepare engaging speeches, event scripts, briefing notes, and other communications that reinforce Curtin Malaysia’s vision and leadership. Liaise with the media and marketing teams to ensure consistent public messaging and media coverage of strategic events. Curate high-quality visual and multimedia content from events for promotional and archival purposes. Collaborate with the marketing team to assess audience behaviour and data insights to create targeted communication strategies. Oversee event photography and videography to ensure high-quality content for use in event communications and marketing. 5. Strategic Alignment and Brand Positioning Ensure all events and engagement activities reflect Curtin’s brand values, institutional narrative, and strategic goals. Align event themes and programming with government policy priorities and regional development plans where relevant. Contribute to strategic reporting, benchmarking, and best practice development in university event management. About You A degree in Communications, Public Relations, Event Management, Marketing, or a related field. At least 2 years’ experience in event management, stakeholder engagement, or public relations, preferably in the higher education or public sector. Demonstrated ability to plan and execute high-impact, protocol-sensitive events with diverse stakeholder groups. Excellent written and verbal communication skills, with experience developing speeches, event briefs, and promotional content. Strong interpersonal skills with proven ability to manage stakeholder expectations and cultivate relationships. Strong understanding of branding, strategic communications, and audience engagement. Experience working with community organisations, government agencies, and corporate partners. Excellent organisational and time-management skills with a detail-oriented, proactive approach. Familiarity with photography, videography, and digital tools for content creation and promotion. Strong project management skills with the ability to handle multiple tasks and deadlines. Creative problem-solving abilities with a focus on strategic thinking. Experience within the higher education sector and knowledge of higher education policies and community engagement frameworks. Familiarity with the UN Sustainable Development Goals (SDGs) and government development agendas. Knowledge and experience in social paid marketing and social media engagement. Working knowledge of design tools (e.g., Canva, Adobe Creative Suite), and media editing software. Fluency in additional languages (Bahasa Malaysia, Mandarin, Indigenous languages) considered an asset. Interested applicants are invited to submit a latest resume which includes addressing the selection criteria,a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.

How to apply:

Please address your applications to:

Staffing Management Section, Human Resource Department, Curtin University Malaysia, CDT 250, 98009 Miri, Sarawak, Malaysia

To submit an application, please click on the

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Alternatively, you may email your applications to:

Only shortlisted candidates will be notified.

Disclaimer: Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.

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Intermediary Relationship Management, Consultant

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Intermediary Relationship Management, Consultant

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

4 days ago Be among the first 25 applicants

Join to apply for the Intermediary Relationship Management, Consultant role at AIA Malaysia

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At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About The Role

Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

Roles And Responsibilities

• Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals
• Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries
• Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries
• Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals.
• Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints)
• Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
• Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries
• Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries
• Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.
  
  

Minimum Job Requirements

• Degree in any related fields of study
• Minimum 8 years working experience in relationship management and commercial client / corporate client facing role.
• Experience working with insurance partners, such as brokers, will be an advantage.
• Good problem solving, conflict resolution and decision-making skills
• Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment
• Good computer skills, preferably in Excel and PowerPoint
  
  

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Insurance

Referrals increase your chances of interviewing at AIA Malaysia by 2x

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Intermediary Relationship Management, Consultant page is loadedIntermediary Relationship Management, Consultant Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-59777

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

Roles And Responsibilities

• Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals
• Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries
• Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries
• Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals.
• Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints)
• Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
• Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries
• Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries
• Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.

Minimum Job Requirements

• Degree in any related fields of study
• Minimum 8 years working experience in relationship management and commercial client / corporate client facing role.
• Experience working with insurance partners, such as brokers, will be an advantage.
• Good problem solving, conflict resolution and decision-making skills
• Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment
• Good computer skills, preferably in Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Similar Jobs (1) Intermediary Relationship Management, Specialist locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago

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Customer Relationship Management Executive

Date Published: 27 Aug, 2025

Date Closed: 26 Feb, 2026

Job Description Responsibilities:

• Manage and maintain strong relationships with existing clients, ensuring their needs and expectations are consistently met
• Serve as the main point of contact for customer inquiries, issues, and feedback, and ensure prompt resolution
• Coordinate and support Business Development initiatives, including client meetings, presentations, and proposal preparation

Requirements:

• Bachelor’s Degree in Finance, Business Administration, or related field
• Minimum 1–2 years of experience in customer relations, sales support, or business development

We Welcome You to Join Our Team

• Please fill up the form below.
• * denotes a required field

• Job applied for
• Name *
• E-mail *
• Contact *
• Preferred Department *
• Deposit Resume *
• (Please include recent personal photo in your resume. Maximum file size allowed for upload is 15MB.)
• Please retype the number *

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Customer Relationship Management Executive Overview

We’re looking for a motivated and detail-oriented CRM Executive to support the planning and execution of customer relationship initiatives. This role is ideal for someone who is passionate about creating meaningful, data-driven customer experiences. You’ll work closely with the CRM Manager and marketing team to drive customer engagement, retention, and loyalty through personalized communication strategies.

Responsibilities

• Assist in setting up and executing CRM campaigns across email, Whatsapp, app push, and other owned channels.
• Coordinate campaign timelines, audience lists, and creative assets to ensure timely and accurate delivery.
• Help monitor campaign performance and ensure proper tracking is in place.
• Support the use of customer data to segment audiences based on behavior, preferences, and lifecycle stages.
• Work with the team to tailor messaging for different customer segments to increase engagement and retention.
• Assist in building and maintaining automated customer journeys (e.g., welcome, activation, churn prevention, reactivation).
• Test and troubleshoot customer journeys to ensure correct logic, timing, and delivery.
• Compile CRM reports and dashboards to measure campaign effectiveness and customer engagement.
• Help analyze key performance indicators (open rates, CTR, conversions, etc.) and suggest areas for improvement.
• Learn and use CRM tools (e.g., Netcore, MoEngage, CleverTap, or similar) to execute campaigns and manage customer data.
• Maintain database hygiene and ensure data accuracy in CRM systems.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 1–2 years of experience working in CRM, marketing automation, or a customer engagement role
• Familiarity with CRM or email marketing platforms is a plus.
• Strong attention to detail and a data-driven mindset.
• Good communication skills and the ability to work well in a collaborative environment.
• Eagerness to learn and grow in a CRM-focused marketing role.

Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Analyst and Marketing
• Industries: Internet Marketplace Platforms

Location & Compensation

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Salary: MYR 2,800.00 – MYR 3,000.00

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Customer Relationship Management Executive Date Published: 27 Aug, 2025

Date Closed: 26 Feb, 2026

Job Description Responsibilities:

Manage and maintain strong relationships with existing clients, ensuring their needs and expectations are consistently met

Serve as the main point of contact for customer inquiries, issues, and feedback, and ensure prompt resolution

Coordinate and support Business Development initiatives, including client meetings, presentations, and proposal preparation

Requirements:

Bachelor’s Degree in Finance, Business Administration, or related field

Minimum 1–2 years of experience in customer relations, sales support, or business development

We Welcome You to Join Our Team

Please fill up the form below.

* denotes a required field

Job applied for

Name *

E-mail *

Contact *

Preferred Department *

Deposit Resume *

(Please include recent personal photo in your resume. Maximum file size allowed for upload is 15MB.)

Please retype the number *

#J-18808-Ljbffr

Customer Relationship Management Executive Overview We’re looking for a motivated and detail-oriented CRM Executive to support the planning and execution of customer relationship initiatives. This role is ideal for someone who is passionate about creating meaningful, data-driven customer experiences. You’ll work closely with the CRM Manager and marketing team to drive customer engagement, retention, and loyalty through personalized communication strategies.

Responsibilities

Assist in setting up and executing CRM campaigns across email, Whatsapp, app push, and other owned channels.

Coordinate campaign timelines, audience lists, and creative assets to ensure timely and accurate delivery.

Help monitor campaign performance and ensure proper tracking is in place.

Support the use of customer data to segment audiences based on behavior, preferences, and lifecycle stages.

Work with the team to tailor messaging for different customer segments to increase engagement and retention.

Assist in building and maintaining automated customer journeys (e.g., welcome, activation, churn prevention, reactivation).

Test and troubleshoot customer journeys to ensure correct logic, timing, and delivery.

Compile CRM reports and dashboards to measure campaign effectiveness and customer engagement.

Help analyze key performance indicators (open rates, CTR, conversions, etc.) and suggest areas for improvement.

Learn and use CRM tools (e.g., Netcore, MoEngage, CleverTap, or similar) to execute campaigns and manage customer data.

Maintain database hygiene and ensure data accuracy in CRM systems.

Qualifications

Bachelor’s degree in Marketing, Communications, Business, or related field.

1–2 years of experience working in CRM, marketing automation, or a customer engagement role

Familiarity with CRM or email marketing platforms is a plus.

Strong attention to detail and a data-driven mindset.

Good communication skills and the ability to work well in a collaborative environment.

Eagerness to learn and grow in a CRM-focused marketing role.

Details

Seniority level: Associate

Employment type: Full-time

Job function: Analyst and Marketing

Industries: Internet Marketplace Platforms

Location & Compensation Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Salary: MYR 2,800.00 – MYR 3,000.00

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Intermediary Relationship Management, Consultant page is loaded Intermediary Relationship Management, Consultant Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-59777

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

Roles And Responsibilities Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports. Minimum Job Requirements Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Similar Jobs (1)

Intermediary Relationship Management, Specialist locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago

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Intermediary Relationship Management, Consultant

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Intermediary Relationship Management, Consultant

role at

AIA Malaysia Intermediary Relationship Management, Consultant

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Be among the first 25 applicants Join to apply for the

Intermediary Relationship Management, Consultant

role at

AIA Malaysia Get AI-powered advice on this job and more exclusive features. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About The Role

Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

Roles And Responsibilities

Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.

Minimum Job Requirements

Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Business Development and Sales Industries Insurance Referrals increase your chances of interviewing at AIA Malaysia by 2x Get notified about new Relationship Consultant jobs in

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