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Associate, Renewals Sales
Posted 13 days ago
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Job Description
Associate, Renewals Sales
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
+ Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Korean
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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EOI Data Centre Shift Engineer/ Shift Technician (Johor)
Posted 26 days ago
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Job Description
Job ID
Posted
07-Jun-2025
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
Johor Bahru - Johor - Malaysia, Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia, Kulai - Johor - Malaysia, Petaling Jaya - Selangor - Malaysia
**Overview:**
The Critical Facilities Engineer will be responsible for overseeing and coordinating the maintenance and operation of critical infrastructure within the portfolio of buildings. The role involves managing maintenance contracts, providing technical support, and ensuring that all critical infrastructure systems are maintained and operated in accordance with best practice standards. The Critical Facilities Engineer will also be responsible for ensuring that all engineering work is carried out safely, efficiently and effectively.
**Key Responsibilities:**
+ Oversee and coordinate the maintenance and operation of critical infrastructure systems, including but not limited to HV and LV distribution systems, associated plant/equipment, HVAC mechanical cooling/heating systems, fire protection and suppression systems, and electrical and mechanical systems within the portfolio of buildings.
+ Manage maintenance contracts and monitor contractor performance to ensure compliance with service level agreements.
+ Provide technical support to the maintenance and operations teams, ensuring that all engineering work is carried out safely, efficiently, and effectively.
+ Monitor and optimize the performance of critical infrastructure systems, ensuring that they operate at peak efficiency and reliability.
+ Develop and implement maintenance programs and procedures to ensure that critical infrastructure systems are maintained in accordance with best practice standards.
+ Prepare and maintain accurate records of all maintenance and engineering work, including maintenance schedules, work orders, and engineering drawings.
+ Develop and maintain relationships with key stakeholders, including Facilities Managers, the Client's staff and representatives, contractors, and suppliers.
+ Participate in emergency call-out roster providing cover for weekend and team member absences, as required.
+ Volunteer ideas/initiatives that contribute to the service levels and delivery.
+ Undertake other tasks, as required by the Client, in accordance with experience and competencies.
**Requirements:**
+ Diploma or Bachelor's degree in Mechanical/Electrical Engineering or related field.
+ Minimum of 5 years of experience in critical environment operations and maintenance.
+ Experience in managing maintenance contracts and monitoring contractor performance.
+ Strong technical knowledge of critical infrastructure systems, including but not limited to HV and LV distribution systems, associated plant/equipment, HVAC mechanical cooling/heating systems, fire protection and suppression systems, and electrical and mechanical systems.
+ Excellent problem-solving skills, with the ability to identify, diagnose and solve technical issues.
+ Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders.
+ Strong project management skills, with the ability to manage multiple projects simultaneously.
+ Knowledge of safety and environmental regulations and standards.
+ Ability to work under pressure and in a fast-paced environment.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Internship - Food & Beverage, Grand Hyatt Kuala Lumpur
Posted 13 days ago
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Job Description
At Hyatt, we believe our guests and colleagues select Hyatt because of our caring and attentive nature which focuses on providing efficient service and meaningful experiences alike. This position is ideal for candidates seeking an understanding of the hospitality industry as it exposes candidates to the Food & Beverage division with the opportunity to rotate in different sections (subject to department availability).
**Qualifications:**
+ In line with the requirement from the Malaysian Ministry of Health, food handlers must posses valid Typhoid vaccination and Food Handler certificate.
+ Ideally with a relevant ongoing pursuant of diploma or degree in Hospitality or Tourism Management.
+ Good customer service, communications, and interpersonal skills are a must.
+ Able to work within an empowered and fast-paced environment.
**Primary Location:** MY-10-Kuala Lumpur
**Organization:** Grand Hyatt Kuala Lumpur
**Job Level:** Full-time
**Job:** Intern
**Req ID:** KUA
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Commercial Leader - Imaging, Malaysia
Posted 13 days ago
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Job Description
This key leadership position will be responsible for driving the organizational and cultural changes needed to manage the activities of first-line sales managers or activities of sales account managers and the sales operational capabilities and be a role model for boundary less collaboration. You will be responsible for attaining sales objectives for their geography, managing the direct and indirect sale of the organization's products or services. You will own the go-to-market strategy, lead the sales activities to drive the operating plan and optimizing sales/support relationships.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
tex
**Job Description**
**Role & Responsibilities**
+ Directly managing Sales Managers & Account Managers in a specific sales region. Select, train, and develop personnel to optimize effectiveness.
+ Developing and implementing sales strategies to drive organic growth in the assigned sales market.
+ Cultivating and leveraging customer relationships at the multiple levels within customers
+ Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
+ As a member of Zone leadership team ensure seamless teamwork with the Service, Modality and other functions and channels to provide total customer satisfaction.
+ Deploying resources to meet financial / operating objectives including orders, revenue, contribution margin, and market share utilizing and driving companywide commercial tools for CRM (ie. SFDC)
+ Target, get access, build relations, develop a business strategy and maximize business opportunities for imaging products allocated accounts/territory.
+ Proactively build network with government bodies and Key Opinion Leaders as well as deep understanding of healthcare structure/players in assigned territories/accounts.
+ Coordinate multimodality projects and aim at maximizing share within the territory/accounts.
+ In Cooperation with Modalities and Marketing drive marketing events in assigned territory.
+ Analyze market trends, competition and accounts to develop a business plan and strategy that creates new business opportunities
+ Leverage Product & Application Specialists, Account Managers, Service and other Company resources to provide necessary service, technical or clinical content to customers.
+ Develop & implement GTM plans with cross functional teams to achieve results through effective project proposals, negotiations, and contracts. Grow the share of wallet in assigned accounts
+ Develop & maintain a high level of customer satisfaction through consistent high quality interactions with customer management, drive customer R-NPS on their accounts.
+ Build long term strategic alliance with portfolio of accounts to continue to add value. Follow GE policies, procedures and Operating Mechanism. Proactively participates in company initiatives depending on organizational needs and as directed by management. Ensure knowledge of and compliance of integrity and company policies.
**Quality Specific Goals:**
+ Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
+ Complete all planned Quality & Compliance training within the defined deadlines
+ Identify and report any quality or compliance concerns and take immediate corrective action as required
+ Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
+ Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l Law is broken
+ Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
+ Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
**Qualifications/Requirements**
+ Bachelor's degree from an accredited university or equivalent knowledge or experience
+ Minimum of 8 years of consultative sales experience including strategic selling and negotiation
+ Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
+ Proven track of sales record and relationship building skills
+ Strong communication skills to synthesize complex issues and communicate into simple messages
+ Willingness and ability to travel within your specified geographic region
+ Proven People Management experience leading sales teams
+ Consultative sales experience including strategic selling and negotiation
**Desired Characteristics**
+ Proven and progressive previous experience in sales/services/promotion to C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Radiology, Cardiology, Nuclear Physicists, Oncologists etc.)
+ Previous experience managing sales professionals
+ Healthcare capital equipment sales experience
+ Deep knowledge of GE Healthcare and the products and services offered.
+ Experience closing large, complex, strategic deals.
+ Prior experience working for a large company in a matrix environment
+ Demonstrated ability to energize, develop, and build rapport at all levels within an organization
+ Leadership and Team Building skills.
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
collaboration and support.
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Senior Strategic Sourcing Associate (Japanese Proficiency Required)
Posted 13 days ago
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**What you will do**
Reporting to a Senior Country Sourcing Manager in Amgen KK, our Japanese affiliate, the key for this role is to support local Procurement operations in developing, managing and executing our competitive sourcing events/ processes, negotiating and implementing local contracts/ agreements' and updating Amgen's Procurement systems of records. This role will give the successful applicant the opportunity to work closely with our Japanese Strategic Sourcing Leads and diverse stakeholders from different business functions, across many spend categories in the indirect procurement space. This is a 1-year contract based in our Malaysia office.
Main Responsibilities:
**Delivering Value for Customers** :
+ Understand business requirements and interpret internal stakeholders' objectives to source effective suppliers and solutions
+ Identify and record value opportunities through negotiation or competitive bidding (RFX) scenarios
+ Partner with Country Sourcing Manager (CSM) & business colleagues in Japan to understand demand a critical projects or statements of work for negotiation
**Executing sourcing strategies for the set thresholds across the different countries** :
+ Deliver and implement sourcing tactics and productivity projects to meet business requirements of business partners purchasing services across Commercial & General indirect spend categories
+ Manage Request for Proposal and Quotation processes (eRFX) to deliver productivity and value - ensuring quality and compliance at all times
+ Consistently document and guide sourcing execution and productivity delivery in designated tools and Amgen's system of records
+ Assisting CSM to develop supplier analysis and market intelligence to support sourcing tactics
+ Negotiate proposals and statements of work
+ Ensure Amgen's procurement policies are followed, ensuring that compliance metrics are met or exceeded, supported through supplier contracts and statements of work:
+ Inform stakeholders on Amgen's sourcing policies and procedures, providing support and corrective actions where required
+ Approval of purchase requisitions (where required) and escalation of any non-compliant requisitions to the appropriate CSM
+ Partnering with the business customers and legal on ongoing contract management (Managing new, existing & expiring contracts)
**Win**
**What we expect of you**
**Qualifications**
+ Must be proficient in Japanese (level N2 is desirable) and fluent business English.
+ Degree and +2 years sourcing experience
+ Has good understanding of sourcing processes (tenders/competitive biddings, supplier negotiations and contracting), across multiple indirect spend categories.
+ Experienced in basic project managements and able to propose / develop practical solutions.
+ Ability to help shape customer's expectations and understands business goals.
+ Good communication skills (presentation, virtual team interactions, etc) to develop relationships and build trust
+ Possess good problem solving skills
+ Able to work with minimal direction, ensuring quality of tasks / service provided by self and others
+ Experience using e-procurement tools such (example - Scout/Ariba/ SAP)
+ Ability to develop and apply analytical skills to evaluate and interpret information from various sources to form opinions and proposals
+ Highly proficient with MS Office Suite, including Excel, PowerPoint, Word
**Thrive**
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
**careers.amgen.com**
**Equal Opportunity Statement**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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Supervisor, Training & Quality
Posted 13 days ago
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Supervisor, Training & Quality
Job Description
The Supervisor, Quality & Training is responsible for supporting Transactional Monitoring for a single/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support their assigned portfolio. This position is responsible for the skill level and development of the employees on their team, the attainment and accuracy of evaluations across assigned portfolio, and delivering quality related analysis and insights of overall program performance. Also responsible to assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.
+ Supervise work group, including work assignment and attendance monitoring; provide input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements; manage resources across the assigned portfolio of single client or site (personnel schedules, varying account needs)
+ Maintain accurate metrics of direct reports individual performance as well as overall team level performance
+ Conduct analysis on quality performance across single site or client and be responsible to identify trends, determine root cause, present findings both internally and externally and lead corrective action plans
+ Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans
+ Lead quality task forces / action plans with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) for respective single site or client
+ Ensure consistent application of the quality process/system across assigned site or client including but not limited to calibration sessions, review the reviewer, insights and reporting; administration of applicable certification and training processes up to and including internal and client requirements
+ Develop a department of well-trained, competent professionals who continuously improve the
+ organization and themselves
+ Conduct Train-the-Trainer sessions
+ Conduct quarterly one-on-ones with Trainers
+ Coordinate with the Quality Supervisor and Operations on consistency issues
+ Create and maintain consultant training schedule
+ Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants
+ Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization
Location:
MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Intern, Field Marketing
Posted 13 days ago
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Job Description
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** Kuala Lumpur Office, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**INTERNSHIP DESCRIPTION**
Marriott International, Inc. is seeking a high potential intern who is passionate and keen to establish a long-term career in the hospitality industry. We create opportunities to develop our interns, allowing you to gain invaluable project experience, hone your leadership & team skills and position yourself for a rewarding career in the hospitality industry and beyond. We immerse you in an environment with people, places & practices that make up our thriving portfolio.
You will experience firsthand the thrills of working with some of the most sought-after hospitality brands & leaders in the world.
If you are ready to learn, grow, and help people experience the world like never before, then we are ready for you. What better way to experience Marriott International, Inc. than actually being part of us?
**DUTIES & RESPONSIBILITIES**
Do you love communicating? Do you live and breathe technology and innovation? Do you want experience working with the world's most luxurious and leading hotel brands like W Hotels, Westin, Aloft, Element or St. Regis? Do you want to be involved in daily interesting marketing and communications plannings? Do you want to see how marketing and communications can drive a higher ROI and lead to more revenue and publicity for brands and businesses?
Join us on a 6 month internship & deep dive together with our marketing team to strategize, execute and optimize amazing performance and branded campaigns for the best hospitality brands and loyalty program the world loves so much!
The intern will work for Marriott's Field Marketing team based in the Kuala Lumpur office. Marketing initiatives managed by this role include:
Marketing campaigns for Malaysia - Hotel, food & beverage, news coverage, media activation, email marketing
Support Hotel Photography initiatives
Support New Hotels marketing launches
Support Marketing performance reporting
Support Loyalty and Partnerships activities
The intern will focus on projects and initiatives, including the following:
**Marketing and Communications**
Support the needs of Field Marketing team and agencies to implement marketing tactics for hotels in Malaysia
Liaise with hotel Marcomms for information required for any activations
Assist in crafting press release
Support in newsletter communications
Attend media activations
**Social Media**
Monitor hotels' social media curation to be on-brand
**Tracking, Analysis and Reporting**
Support tracking of campaign results and collation of monthly insights on news coverage and share reports as required by the Field Marketing Team
**JOB KNOWLEDGE, SKILLS & ABILITIES**
You should be a high-potential intern who is passionate, committed and keen to establish a career in the hospitality industry and/ or the marketing sector with the following attributes:
Positive and fast-learner
Creative and results oriented
Writes well, articulate
Enthusiastic and a "can-do" attitude
Innovative, start-up spirit
Takes initiative, anticipates needs, very pro-active
Organized, detail-oriented and deadline-sensitive
Excellent communication skills; Demonstrates poise, tact and diplomacy
Keen interest of the marketing and communications environment
Proficient in Microsoft Office (namely Word, Excel and Powerpoint)
Proficiency in Canva is a strong bonus
**QUALIFICATION STANDARD**
**Education**
Students/Fresh graduates in Bachelors in Marketing, Advertising, Mass Media and/ or Communication preferred
**Requirements**
Local students and international students with valid visa
Prepared to commit to a six months' internship
**Grooming**
All employees must maintain a neat, clean and well-groomed appearance per Marriott standards.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Business Development Manager - Malaysia
Posted 13 days ago
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Job Description
Are you a talented sales expert?
Do you enjoy having a consultative approach toward sales?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.About the Role
As a Business Development Manager, you will drive new business acquisition in Legal, Corporate, Government, and Academic sectors. You have a passion for whitespace sales and technology, which supports the Rule of Law.
Key Responsibilities
Sales & Revenue Generation
+ Develop and execute strategic sales plans to meet and exceed monthly, quarterly, and annual sales targets.
+ Actively drive new business and expand our client base within the legal, corporate, and government sectors by identifying and engaging potential clients through a high volume of targeted outreach and cold calling.
+ Cultivate a pipeline of high-potential leads and manage all aspects of the sales cycle from initial contact to close.
Client Relationship Management
+ Build and maintain strong relationships with key stakeholders, including corporate counsels, law firm partners, and C-level executives.
+ Conduct needs assessments to understand client challenges and align LexisNexis solutions accordingly.
+ Provide ongoing support and client education to ensure long-term satisfaction and retention
Market & Industry Expertise
+ Stay current on market trends, competitor offerings, and emerging client needs within the legal, corporate & government sectors.
+ Demonstrate comprehensive product knowledge and act as a LexisNexis subject matter expert during client engagements and industry events.
Sales Process Excellence
+ Utilize CRM tools (Salesforce) to maintain an accurate pipeline, forecast future sales, and manage lead generation and conversion.
+ Ensure timely submission of reports, sales forecasts, and detailed updates on sales activities, progress, and key performance indicators (KPIs).
+ Regularly analyze sales performance data and adjust strategies to optimize closing rates and enhance revenue growth.
Strategic Planning & Collaboration
+ Leverage marketing, product, and customer success teams to ensure alignment and maximize cross-functional support for enhanced sales efforts.
+ Develop and implement customized sales strategies/pitch to target small, mid-sized, and large law firms as well as corporate accounts.
+ Contribute to the development of business strategies and product innovation by providing feedback on client needs and industry insights.
Professional Development
+ Actively participate in training programs focused on sales skills, product knowledge, and negotiation techniques.
+ Continuously refine skills in cold calling, negotiation, and presentation to maintain competitive sales proficiency.
Key Competencies
+ Sales Acumen: Proven track record of exceeding sales targets with a keen understanding of the sales cycle.
+ Client-Centric: Strong focus on client needs, with the ability to deliver value-driven presentations and proposals.
+ Industry Knowledge: Deep knowledge of the legal and corporate sectors, particularly regarding legal tech, research tools, and B2B solution to Mid-market.
+ Communication: Exceptional written and verbal communication skills; ability to clearly articulate complex concepts to a variety of audiences.
+ Analytical Skills: Strong ability to analyze sales data, identify trends, and adjust strategies to maximize performance.
+ Time Management: Proficient in managing multiple priorities, with the ability to adapt to changing deadlines and demands.
+ Collaboration: Excellent team player with a collaborative approach to working with cross-functional teams.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs. - Life Assurance Policies: Providing financial security for your loved ones. - Modern Family Benefits: Support for maternity, paternity, and adoption needs. - Long Service Award: Recognition for your dedication and loyalty. - Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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AR Finance Analyst (Bahasa - Indonesian Speaker)
Posted 13 days ago
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Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Role Title:** **AR Finance Analyst (Bahasa Speaker)**
**Location: Malaysia**
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Position Summary**
As a Finance Analyst, you will play a crucial role in ensuring the financial health and accuracy of our billing processes.
**Key Areas of Responsibility**
+ **Invoice Generation:** Produce timely and accurate customer invoices for all clients, ensuring compliance with NCR's Revenue Policy.
+ **Billing Management:** Oversee Solutions & Services Bill Processing, Bill Optimization, and Audit & Analysis of billing requests.
+ **Stakeholder Coordination:** Collaborate with business stakeholders to secure timely invoicing on a monthly, quarterly, and annual basis.
+ **Trend Analysis:** Analyse billing trends and ensure bills are processed within Service Level Agreements (SLAs).
+ **Relationship Management:** Cultivate and manage relationships effectively, including conducting multi-party conference calls.
+ **Revenue Accounting:** Perform revenue accounting and reconciliation during month-end processes.
+ **Contract Tracking:** Monitor unbilled contracts and enhance collections to meet monthly SLAs.
+ **Contractual Compliance:** Re-validate contractual terms, analyze credit notes, and support dispute resolution and closure.
+ **Stakeholder Engagement:** Develop and maintain strong relationships with internal and external stakeholders, including Sales & Services, IT, Sales Support, Field, and other business unit counterparts.
+ **Process Improvement:** Identify and implement improvements in invoicing processes to enhance efficiency and accuracy.
+ **Financial Integrity:** Maintain the integrity of the Trust's financial systems, procedures, and reports.
+ **Professional Standards:** Uphold professional standards within the Financial Management team.
+ **Policy Adherence:** Ensure compliance with Standing Financial Instructions, Standing Orders, financial policies, and procedures.
**Requirements:**
+ Excellent written and verbal communication skills.
+ Strong report writing skills.
+ Exceptional interpersonal skills for effective collaboration.
+ Proficient in delivering presentations.
+ Strong technical accounting knowledge.
+ Advanced Excel skills.
+ Expertise in financial analysis and forecasting.
+ Ability to work under pressure and prioritize workload effectively.
+ Self-motivated with a proactive and innovative approach to problem-solving.
+ Skilled in change management.
+ Strong persuasion and influencing skills.
**To be successful in this role, you would ideally also have:**
+ Languages: English and Bahasa
+ Education: Bachelor's degree in finance, Accounting, or a related field. A master's degree or professional certification (e.g., CPA, CMA) is preferred.
+ Experience in finance or accounting
+ Industry Knowledge in technology or services industry is a plus.
+ Proficiency in financial software and ERP systems
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, colour, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
#LI-SS1
#Li-Hybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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Customer Service Officer (Call Centre)
Posted 13 days ago
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Job Description
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Customer Service Officer (Call Centre)
We are seeking passionate Customer Service Officers to join our dynamic Call Centre team in Kuala Lumpur. If you are driven to make a difference, enjoy challenges, and above all, care about helping others, there's a place for you here.
**Your Role:**
+ **Emergency Assistance:** Handle a full spectrum of inbound and outbound calls for Emergency Roadside Assistance & Emergency Home Assistance across Malaysia.
+ **Travel Claims:** Manage inbound calls for Travel Claims enquiries.
+ **Mobile Claims:** Assist customers from Singapore & Hong Kong with Mobile Claims.
+ **Customer Support:** Address customer inquiries and feedback regarding our services.
+ **Insurance Claims:** Provide motor insurance claim support in line with guidelines.
+ **Administrative Tasks:** Complete call logs and update our operating system.
+ **Flexibility:** Commit to a rotational shift schedule.
+ **Additional Duties:** Occasionally take on other ad-hoc tasks assigned.
**To Succeed in This Role, You Should Have:**
+ Proficiency in computer skills, including Microsoft Office.
+ Strong time management abilities.
+ Excellent communication skills, both oral and written.
+ Ability to communicate in Mandarin to assist Chinese-speaking customers; proficiency in other dialects is a plus.
+ Willingness to work on a rotating shift schedule.
**What We Offer:**
+ A supportive and inclusive work environment.
+ Opportunities for professional growth and development.
+ Comprehensive benefits for your well-being.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
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