289 E Commerce jobs in Kuala Lumpur

Client Industry: Asia’s leading retail and e-commerce network in activewear and lifestyle Location: Bukit Damansara Key Responsibilities: Develop and execute a comprehensive e-commerce marketing strategy to drive rapid, profitable growth within the context of the brand, achieving sales and margin objectives Monitor e-commerce marketing and editorial calendar aligned with the brand’s business and merchandise strategy for paid search, display, email, social, affiliate and all other online channels to profitably acquire new customers Responsible on monitoring daily operations or executions including stock management, merchandising, web content, price and fulfilment Identify ways to continuously optimize customers’ digital experience: determine the ideal format and features of the website using a data driven approach combined with customer insights, recommending and overseeing execution of all appropriate and necessary site enhancements Create and lead web developer on website roadmaps and customer journey profiles based on customer personas, developing a formal process for UX / usability testing Develop wireframes and mock layouts for company websites; partnering with product management and marketing to maximize clarity of content and ease of navigation for customers Analyze and assess the effectiveness of the website and all e-commerce marketing efforts. Define metrics and KPIs and provide regular analysis & performance reports of online performance to Management Supervise all e-commerce and web related projects and initiatives Collaborate with other brand & marketing teams to develop integrated campaigns through all digital channels and deliver comprehensive suite of digital customer engagement solutions beginning from marketing and moving into sales and e-commerce Network with our external technology and business partners to research new technology products for e-commerce and website builds; provide recommendations to management Work closely with e-commerce service providers and partners for driving company products on third party marketplaces Prepare annual budgets, provide ongoing results analysis and forecasting, and drive prioritization of investments through quantitative business justification. Performs other related duties and assignments as required Candidate must possess at least a Diploma in Marketing or equivalent At least 3 years working experience in related field Strong written and spoken English and Bahasa Malaysia

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Overview

AnyMind Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Get AI-powered advice on this job and more exclusive features.

As the Operations Manager, you'll be a key member of our E-commerce team who play a crucial role in shaping and executing our operational strategy, ensuring that all our E-Commerce business operations run smoothly, efficiently, and with exceptional quality. You'll be responsible for building a robust operational framework, managing day-to-day operations, and leading a high-performing team. If you are a strategic and hands-on leader who is passionate about building efficient operations and empowering a team to achieve great things, this could be the opportunity where your leadership makes a real impact, we’d love to hear from you!

What Youll Do

• Develop and Optimize Operational Frameworks: Design, implement, and continuously improve the operational processes and standard operating procedures (SOPs) for the D2C business. This includes managing workflows for client onboarding, store management and reporting.
• Team Leadership and Management: Lead, mentor, and motivate the Operations team to ensure they meet performance targets. You'll be responsible for team development, performance reviews, and fostering a collaborative and productive work environment.
• Oversee Day-to-Day Operations: Ensure all operational tasks are completed accurately and on time, maintaining high standards of quality and efficiency. You'll be the point person for resolving operational issues and implementing corrective actions.
• Cross-Functional Collaboration: Work closely with other departments, including Account Management, Brand Strategy and Creative Development, to ensure seamless execution of business strategies and projects.
• Performance Monitoring and Reporting: Define and track key performance indicators (KPIs) to measure the effectiveness of operational processes. Prepare and present regular reports to the Department Head, highlighting progress, challenges, and opportunities for improvement.
• Quality and Compliance: Ensure all operations adhere to company policies, industry standards, and regulatory requirements.

Who You Are

• At least 5 years of experience in an operations management role, preferably within the e-commerce or D2C industry. Experience in a startup or a fast-paced environment is a plus.
• A natural leader with a proven ability to manage, train, and inspire a team. You're empathetic yet results-driven and can effectively delegate tasks.
• Strong analytical and problem-solving skills. You can quickly identify issues, analyse data, and implement effective solutions.
• You're not just a doer; you can think strategically about how to improve processes and build scalable operational frameworks that support business growth.
• Excellent communication and interpersonal skills. You can articulate complex ideas clearly and effectively, whether you're speaking with your team, senior management, or external partners.
• Have a keen eye for detail and a strong commitment to quality and accuracy in all tasks.
• Proficient with operational management software and tools. Experience with platforms like Shopify, Magento, or other e-commerce and marketplaces is highly desirable.

Why You'll Love It

• Innovative Environment: Be at the forefront of AI-powered livestream commerce
• Growth Opportunities: Room to develop client-facing and strategic skills in a fast-scaling business
• Competitive Salary
• Performance Review (twice a year)
• Yearly Performance Bonus
• Annual MVP Awards
• Work in a professional, active, international, and dynamic environment
• Good chance to explore new trends in the digital market

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Technology, Information and Internet

#J-18808-Ljbffr

As the Operations Manager, you'll be a key member of our E-commerce team who play a crucial role in shaping and executing our operational strategy, ensuring that all our E-Commerce business operations run smoothly, efficiently, and with exceptional quality. You'll be responsible for building a robust operational framework, managing day-to-day operations, and leading a high-performing team. If you are a strategic and hands-on leader who is passionate about building efficient operations and empowering a team to achieve great things, this could be the opportunity where your leadership makes a real impact, we’d love to hear from you!

What You'll Do

• Develop and Optimize Operational Frameworks: Design, implement, and continuously improve the operational processes and standard operating procedures (SOPs) for the D2C business. This includes managing workflows for client onboarding, store management and reporting.
• Team Leadership and Management: Lead, mentor, and motivate the Operations team to ensure they meet performance targets. You'll be responsible for team development, performance reviews, and fostering a collaborative and productive work environment.
• Oversee Day-to-Day Operations: Ensure all operational tasks are completed accurately and on time, maintaining high standards of quality and efficiency. You'll be the point person for resolving operational issues and implementing corrective actions.
• Cross-Functional Collaboration: Work closely with other departments, including Account Management, Brand Strategy and Creative Development, to ensure seamless execution of business strategies and projects.
• Performance Monitoring and Reporting: Define and track key performance indicators (KPIs) to measure the effectiveness of operational processes. Prepare and present regular reports to the Department Head, highlighting progress, challenges, and opportunities for improvement.
• Quality and Compliance: Ensure all operations adhere to company policies, industry standards, and regulatory requirements.

Who You Are

• At least 5 years of experience in an operations management role, preferably within the e-commerce or D2C industry. Experience in a startup or a fast-paced environment is a plus.
• A natural leader with a proven ability to manage, train, and inspire a team. You're empathetic yet results-driven and can effectively delegate tasks.
• Strong analytical and problem-solving skills. You can quickly identify issues, analyse data, and implement effective solutions.
• You're not just a doer; you can think strategically about how to improve processes and build scalable operational frameworks that support business growth.
• Excellent communication and interpersonal skills. You can articulate complex ideas clearly and effectively, whether you're speaking with your team, senior management, or external partners.
• Have a keen eye for detail and a strong commitment to quality and accuracy in all tasks.
• Proficient with operational management software and tools. Experience with platforms like Shopify, Magento, or other e-commerce and marketplaces is highly desirable.

Why You'll Love It

• Innovative Environment: Be at the forefront of AI-powered livestream commerce
• Growth Opportunities: Room to develop client-facing and strategic skills in a fast-scaling business
• Performance Review (twice a year)
• Yearly Performance Bonus
• Annual MVP Awards
• Work in a professional, active, international, and dynamic environment
• Good chance to explore new trends in the digital market

#J-18808-Ljbffr

Overview

AnyMind Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Get AI-powered advice on this job and more exclusive features. As the Operations Manager, you'll be a key member of our E-commerce team who play a crucial role in shaping and executing our operational strategy, ensuring that all our E-Commerce business operations run smoothly, efficiently, and with exceptional quality. You'll be responsible for building a robust operational framework, managing day-to-day operations, and leading a high-performing team. If you are a strategic and hands-on leader who is passionate about building efficient operations and empowering a team to achieve great things, this could be the opportunity where your leadership makes a real impact, we’d love to hear from you!

What Youll Do

Develop and Optimize Operational Frameworks: Design, implement, and continuously improve the operational processes and standard operating procedures (SOPs) for the D2C business. This includes managing workflows for client onboarding, store management and reporting.

Team Leadership and Management: Lead, mentor, and motivate the Operations team to ensure they meet performance targets. You'll be responsible for team development, performance reviews, and fostering a collaborative and productive work environment.

Oversee Day-to-Day Operations: Ensure all operational tasks are completed accurately and on time, maintaining high standards of quality and efficiency. You'll be the point person for resolving operational issues and implementing corrective actions.

Cross-Functional Collaboration: Work closely with other departments, including Account Management, Brand Strategy and Creative Development, to ensure seamless execution of business strategies and projects.

Performance Monitoring and Reporting: Define and track key performance indicators (KPIs) to measure the effectiveness of operational processes. Prepare and present regular reports to the Department Head, highlighting progress, challenges, and opportunities for improvement.

Quality and Compliance: Ensure all operations adhere to company policies, industry standards, and regulatory requirements.

Who You Are

At least 5 years of experience in an operations management role, preferably within the e-commerce or D2C industry. Experience in a startup or a fast-paced environment is a plus.

A natural leader with a proven ability to manage, train, and inspire a team. You're empathetic yet results-driven and can effectively delegate tasks.

Strong analytical and problem-solving skills. You can quickly identify issues, analyse data, and implement effective solutions.

You're not just a doer; you can think strategically about how to improve processes and build scalable operational frameworks that support business growth.

Excellent communication and interpersonal skills. You can articulate complex ideas clearly and effectively, whether you're speaking with your team, senior management, or external partners.

Have a keen eye for detail and a strong commitment to quality and accuracy in all tasks.

Proficient with operational management software and tools. Experience with platforms like Shopify, Magento, or other e-commerce and marketplaces is highly desirable.

Why You'll Love It

Innovative Environment: Be at the forefront of AI-powered livestream commerce

Growth Opportunities: Room to develop client-facing and strategic skills in a fast-scaling business

Competitive Salary

Performance Review (twice a year)

Yearly Performance Bonus

Annual MVP Awards

Work in a professional, active, international, and dynamic environment

Good chance to explore new trends in the digital market

Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industry: Technology, Information and Internet

#J-18808-Ljbffr

As the Operations Manager, you'll be a key member of our E-commerce team who play a crucial role in shaping and executing our operational strategy, ensuring that all our E-Commerce business operations run smoothly, efficiently, and with exceptional quality. You'll be responsible for building a robust operational framework, managing day-to-day operations, and leading a high-performing team. If you are a strategic and hands-on leader who is passionate about building efficient operations and empowering a team to achieve great things, this could be the opportunity where your leadership makes a real impact, we’d love to hear from you!

What You'll Do

Develop and Optimize Operational Frameworks:

Design, implement, and continuously improve the operational processes and standard operating procedures (SOPs) for the D2C business. This includes managing workflows for client onboarding, store management and reporting.

Team Leadership and Management:

Lead, mentor, and motivate the Operations team to ensure they meet performance targets. You'll be responsible for team development, performance reviews, and fostering a collaborative and productive work environment.

Oversee Day-to-Day Operations:

Ensure all operational tasks are completed accurately and on time, maintaining high standards of quality and efficiency. You'll be the point person for resolving operational issues and implementing corrective actions.

Cross-Functional Collaboration:

Work closely with other departments, including Account Management, Brand Strategy and Creative Development, to ensure seamless execution of business strategies and projects.

Performance Monitoring and Reporting:

Define and track key performance indicators (KPIs) to measure the effectiveness of operational processes. Prepare and present regular reports to the Department Head, highlighting progress, challenges, and opportunities for improvement.

Quality and Compliance:

Ensure all operations adhere to company policies, industry standards, and regulatory requirements.

Who You Are

At least 5 years of experience in an operations management role, preferably within the e-commerce or D2C industry. Experience in a startup or a fast-paced environment is a plus.

A natural leader with a proven ability to manage, train, and inspire a team. You're empathetic yet results-driven and can effectively delegate tasks.

Strong analytical and problem-solving skills. You can quickly identify issues, analyse data, and implement effective solutions.

You're not just a doer; you can think strategically about how to improve processes and build scalable operational frameworks that support business growth.

Excellent communication and interpersonal skills. You can articulate complex ideas clearly and effectively, whether you're speaking with your team, senior management, or external partners.

Have a keen eye for detail and a strong commitment to quality and accuracy in all tasks.

Proficient with operational management software and tools. Experience with platforms like Shopify, Magento, or other e-commerce and marketplaces is highly desirable.

Why You'll Love It

Innovative Environment:

Be at the forefront of AI-powered livestream commerce

Growth Opportunities:

Room to develop client-facing and strategic skills in a fast-scaling business

Performance Review (twice a year)

Yearly Performance Bonus

Annual MVP Awards

Work in a professional, active, international, and dynamic environment

Good chance to explore new trends in the digital market

#J-18808-Ljbffr

Overview

The E-Commerce Marketing Manager is a strategic leadership role responsible for driving the activation, engagement, and retention of the bank's digital business clientele within the e-Wallet, e-Payment, and broader e-Commerce solutions portfolio. The successful candidate focuses on maximizing product adoption and sustained usage through effective product marketing, activation campaigns, and customer lifecycle management. This role reports to the Head of Business Development & E-Commerce.

Responsibilities and Accountabilities

Functional (job responsibilities):

• Develop and execute comprehensive product marketing strategies and activation campaigns to drive user adoption, engagement, and sustained usage of e-Wallet, e-Payment, and e-Commerce solutions.
• Identify key customer segments and analyze user onboarding funnels and usage patterns to identify friction points and opportunities for improvement.

Customer Engagement & Lifecycle Management:

• Manage the e-commerce business clientele from a usage perspective, ensuring high levels of engagement and satisfaction with digital payment products.
• Develop and implement customer lifecycle programs, including onboarding, activation, retention, and win-back initiatives.
• Gather and analyze customer feedback related to product usage to inform continuous improvement efforts.

E-Payment Solutions Expertise & Insights:

• Maintain deep subject matter expertise on the bank's e-payment solutions, processes, and operations, staying current on industry news, trends, and competitive landscapes related to user behavior and engagement.
• Collaborate with Product Managers to translate usage insights into actionable product improvements and new feature requirements.

Business Development & Promotion Execution:

• Plan and execute targeted promotions, offers, and marketing events specifically designed to boost usage and loyalty within the PFS Digital Business.
• Work closely with the broader marketing team to ensure consistent messaging and effective channel utilization for usage-driven campaigns.
• Manage and plan for Business Projects related to usage and activation initiatives, including CAPEX (Capital Expenditure) and OPEX (Operating Expenditure) budgeting and forecasting.
• Collaborate closely with Technology (Tech) and Operations (Ops) teams to ensure seamless implementation of usage-driving features and campaigns.

Process Improvement & Governance:

• Adopt and implement industry best practices to support PFS (Payment & Financial Services) in improving governance, market responsiveness, and customer service delivery related to product usage.
• Lead, manage, and mentor a team and product marketing specialists, fostering a high-performance culture.
• Conduct performance reviews, provide coaching, and support the professional development of team members.

Jobholder Requirements

Education/Qualification

• Bachelor’s Degree in Business Administration, Marketing, Finance, Information Technology or related field.

Experience/Requirements

• 7 years and above experience in product marketing, digital marketing, customer engagement, or product management, with a strong focus on driving usage and activation in e-commerce, digital payments, or FinTech.
• Proven track record of successfully planning and executing marketing campaigns that led to measurable increases in product usage, activation, or retention.
• 3 years and above experience in a leadership or managerial role, with demonstrated ability to lead and develop a team.
• Experience in managing projects, particularly those involving digital marketing platforms, CRM systems, or product feature rollouts.
• Familiarity with financial planning and budgeting (CAPEX/OPEX) for marketing and project initiatives.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing, Project Management, and Business Development
• Industries: Financial Services and Banking

For more job opportunities, please go to HLB Careers:

#J-18808-Ljbffr

Overview

The E-Commerce Marketing Manager is a strategic leadership role responsible for driving the activation, engagement, and retention of the bank's digital business clientele within the e-Wallet, e-Payment, and broader e-Commerce solutions portfolio. The successful candidate focuses on maximizing product adoption and sustained usage through effective product marketing, activation campaigns, and customer lifecycle management. This role reports to the Head of Business Development & E-Commerce. Responsibilities and Accountabilities

Functional (job responsibilities): Develop and execute comprehensive product marketing strategies and activation campaigns to drive user adoption, engagement, and sustained usage of e-Wallet, e-Payment, and e-Commerce solutions. Identify key customer segments and analyze user onboarding funnels and usage patterns to identify friction points and opportunities for improvement. Customer Engagement & Lifecycle Management: Manage the e-commerce business clientele from a usage perspective, ensuring high levels of engagement and satisfaction with digital payment products. Develop and implement customer lifecycle programs, including onboarding, activation, retention, and win-back initiatives. Gather and analyze customer feedback related to product usage to inform continuous improvement efforts. E-Payment Solutions Expertise & Insights: Maintain deep subject matter expertise on the bank's e-payment solutions, processes, and operations, staying current on industry news, trends, and competitive landscapes related to user behavior and engagement. Collaborate with Product Managers to translate usage insights into actionable product improvements and new feature requirements. Business Development & Promotion Execution: Plan and execute targeted promotions, offers, and marketing events specifically designed to boost usage and loyalty within the PFS Digital Business. Work closely with the broader marketing team to ensure consistent messaging and effective channel utilization for usage-driven campaigns. Manage and plan for Business Projects related to usage and activation initiatives, including CAPEX (Capital Expenditure) and OPEX (Operating Expenditure) budgeting and forecasting. Collaborate closely with Technology (Tech) and Operations (Ops) teams to ensure seamless implementation of usage-driving features and campaigns. Process Improvement & Governance: Adopt and implement industry best practices to support PFS (Payment & Financial Services) in improving governance, market responsiveness, and customer service delivery related to product usage. Lead, manage, and mentor a team and product marketing specialists, fostering a high-performance culture. Conduct performance reviews, provide coaching, and support the professional development of team members. Jobholder Requirements

Education/Qualification Bachelor’s Degree in Business Administration, Marketing, Finance, Information Technology or related field. Experience/Requirements 7 years and above experience

in product marketing, digital marketing, customer engagement, or product management, with a strong focus on driving usage and activation in e-commerce, digital payments, or FinTech. Proven track record of successfully planning and executing marketing campaigns that led to measurable increases in product usage, activation, or retention. 3 years and above experience

in a leadership or managerial role, with demonstrated ability to lead and develop a team. Experience in managing projects, particularly those involving digital marketing platforms, CRM systems, or product feature rollouts. Familiarity with financial planning and budgeting (CAPEX/OPEX) for marketing and project initiatives. What’s next?

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. Job Details

Seniority level:

Mid-Senior level Employment type:

Full-time Job function:

Marketing, Project Management, and Business Development Industries:

Financial Services and Banking For more job opportunities, please go to HLB Careers:

Job Description

eCommerce Strategy & Execution

• Develop and execute eCommerce strategies to drive sales growth on TikTok.
• Lead customer acquisition efforts through TikTok Shop, paid ads, livestreams, and affiliate.
• Plan and manage key campaigns (e.g., special offers, flash sales) on TikTok, analyzing trends to optimize spend and increase ROI.
• Build relationships with key account managers to ensure the smooth campaign execution.
• Optimize store setup, including product listings, pricing, banners, and inventory, while staying updated on platform policies and tools.
• Allocate budget and run A/B testing to optimize ads across shop tabs, livestreams, and products.

Livestream Management

• Oversee the planning and execution of livestreams and manage monthly live schedule.
• Recruit, train and manage live hosts, ensuring they are equipped with product knowledge and audience engagement strategies.
• Adjust livestream offers and product displays in real-time to boost conversion rates.
• Track livestream metrics such as viewer count, engagement rate, and sales performance to inform future strategies.

Operations & Logistics

• Oversee the day-to-day operation of the eCommerce platforms, ensuring an optimal user experience.
• Manage inventory by coordinating between online and offline stock levels and ensure proper implementation of promotional mechanisms (e.g., bundles, discounts, vouchers).
• Work closely with the logistics and fulfilment team to ensure timely delivery of orders.

Performance Tracking & Reporting

• Provide regular performance analysis against forecasts, adjusting strategies as needed to meet objectives.
• Prepare and deliver detailed reports on sales performance, traffic, and conversion metrics for internal stakeholders.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum 2 years of experience managing eCommerce platforms or livestream execution.
• Proficiency in TikTok ads, eCommerce tools and livestream optimization.
• Strong analytical skills with experience tracking and optimizing performance metrics .

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. #J-18808-Ljbffr

This job is for an E-Commerce Specialist. You might like this job because you’ll manage online stores, optimize product listings, analyze sales trends, and collaborate with teams to improve customer experiences—all while boosting online sales!

• Support the management and enhancement of official marketplace stores by uploading new products, adjusting prices, and overseeing inventory levels.
• Optimize product listings by frequently refreshing descriptions and images.
• Collaborate with warehouse and logistics teams to ensure product availability and prompt order processing.
• Assist in the planning, implementation, and evaluation of marketing campaigns, promotions, and sales activities on the platforms.
• Work with the e-commerce lead and marketing team to create and upload digital assets for campaigns.
• Track campaign performance and provide insights for future enhancements.
• Collect and analyze sales data, customer behavior, and platform metrics to identify trends, opportunities, and areas for improvement.
• Help prepare weekly and monthly reports on sales performance, campaign outcomes, and customer insights.
• Utilize platform analytics to assess product performance and suggest real-time adjustments.
• Work together with the customer service team to resolve any marketplace-related customer issues promptly, ensuring satisfaction.
• Contribute to enhancing the overall customer experience by reviewing feedback and implementing necessary changes.
• Assist in managing advertising initiatives (e.g., sponsored products) on marketplace platforms.
• Monitor advertising expenditure and performance to ensure campaigns are effective and stay within budget.
• Collaborate closely with internal teams (marketing, operations, customer service) to ensure alignment of e-commerce strategies and tasks.
• Provide regular updates to the e-commerce lead/manager on current tasks, potential obstacles, and areas for enhancement.

Job Requirements

• Experience with prominent e-commerce platforms (such as Shopee, TikTok, Lazada, Shopify, etc.) - familiarity with the home & living category is advantageous.
• Fundamental knowledge of e-commerce processes, including product listing enhancement and campaign oversight.
• Strong analytical abilities and expertise in utilizing sales data along with platform analytics.
• Well-organized, detail-focused, and adept at handling multiple tasks concurrently.
• Proactive and capable of taking the initiative in daily operations.
• Collaborative team member with effective communication skills, both within the team and with external stakeholders.

Minebottles is the exclusive distributor of the well-known US brand Corkcicle in Malaysia, focusing on creating a fashionable, environmentally friendly, aesthetic, and lifestyle brand known for its high-quality insulated bottles and tumblers. In 2025, the new office will be completed in KL Eco City, and we are forming a passionate, creative startup team to grow the brand locally.

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