61 Quality Control jobs in Kuala Lumpur

Danone Asia & Service Delivery Centre, Kuala Lumpur, is a Finance Shared Service dedicated to delivering exceptional service experiences across China, North Asia & Oceania (CNAO) , and India-South East Asia (ISEA) . Our mission is to be the BEST IN CLASS by enhancing every touchpoint, driven by our unwavering commitment to quality and innovation for our valued Danoners, customers, and suppliers.

As a newly established role, the Quality Control (QC) Specialist will be responsible for verifying the conformity of DBS Asia's service delivery with established Service Level Agreements (SLAs), ensuring sustained excellence in service quality, regulatory compliance, and continuous operational improvement.

• Conduct inspections and testing: regularly examine cases for defects, non-compliance, or deviations from SLA
• Review reports: develop guidelines and standard practices for data analysis and documentation
• Analyze test results: utilize statistical analysis to identify trends and improve future performance
• Maintain documentation and records: keep detailed records of inspections, tests, and corrective actions to ensure traceability and accountability
• Report findings: document and communicate performance results to management
• Recommend improvements: suggest measures to address quality issues and prevent recurrence
• Provide training and education: equip employees with skills and knowledge to uphold quality standards
• Foster continuous improvement: analyze data and feedback to identify areas for enhancement and refine the quality management system

• Bachelor's degree in Quality Management, Finance, Business, Mathematics, or related fields
• Minimum of 3 years experience in Service Management, Quality Control, or Internal Control within Shared Services or large multinational corporations
• Experience with Data, BI, or reporting functions
• Lean Six Sigma certification is an advantage
• Proficiency in English is required; ability to communicate in Mandarin is a plus
• Knowledge of Quality Management Systems and Quality Control Procedures

We believe in simplification and automation by eliminating unnecessary steps and focusing on essentials, minimizing manual interventions for easier management. Our pursuit of excellence is driven by continuous technological and data-driven improvements. We value diversity and are committed to providing equal opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Join our winning team and thrive with us! Click the 'Apply' button to create your profile in our recruitment system by uploading your CV. We look forward to reviewing your experience and scheduling interviews with selected candidates.

Job ID: 124582

Job Summary:

The QA & Control Analyst liaises with business stakeholders, end users, business analysts, project managers, and development teams to identify and document required tests and test scenarios, ensuring coverage of all business requirements. They perform, monitor, and report on test execution progress and the overall quality of the target test system.

Key Responsibilities:

1. Develop test cases and scenarios based on business requirements, conduct peer reviews, and participate in walkthroughs with stakeholders.
2. Contribute to the testing plan, execute test cases, log and retest defects using appropriate tools.
3. Conduct root cause analysis, troubleshoot defects, and track testing issues.
4. Highlight risks or slippages to the test lead or manager and participate in defect triage meetings.

Qualifications:

• Bachelor’s degree in Quality Assurance, Computer Science, Engineering, Information Technology, or related field.
• Preferred: 3-5 years experience in QA, QC, or Software Testing.
• Hands-on experience with manual and automated testing methodologies.

Additional Information:

At Zurich, we value diversity and inclusion, creating an environment where everyone feels welcome. We offer training and development opportunities and support community involvement. Join us to make a difference, be challenged, and enjoy your work.

Job Summary

Liaises with business stakeholders, end users, business analysts, project managers, and development teams to identify and document the required tests and test scenarios, ensuring that these cover all the business requirements. They perform, monitor, and report the test execution progress and the overall quality experience of the target test system.

Job Accountabilities - Key Accountabilities

• Develop test cases and test scenarios based on the business requirements and conduct peer reviews on test coverage and test cases produced by the test team. They participate in walk throughs with respective business stakeholders as appropriate.
• Contribute to the testing plan including the agreed code drop schedule, execute test cases as per the agreed plan, and log and retest defects as necessary using the appropriate test tools.
• Conduct root cause analysis and troubleshooting of defects, and track, control and resolve testing issues and queries.
• Highlight any risks or slippages to the test lead or manager and participate in defect triage meetings providing defect updates.
  
  Job Qualifications
• Bachelor’s degree in Quality Assurance, Computer Science, Engineering, Information Technology, or a related field.
  
  Preferred:
  • 3-5 years of experience in Quality Assurance, Quality Control, or Software Testing.
  • Hands-on experience in manual and automated testing methodologies.
  

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

• Location(s): MY - Kuala Lumpur
• Schedule: Fulltime
• Recruiter name: Caroline Louis

Join to apply for the Automotive Quality Control Inspector role at Abang UsedCar Sdn Bhd .

4 days ago Be among the first 25 applicants.

This range is provided by Abang UsedCar Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Perform vehicle inspections to ensure quality standards.
• Coordinate with the team to complete tasks on time.
• Ensure workflow efficiency and speed.
• Organize and attend relevant events.
• Inspect cars to ensure they are in good condition.

• Proficiency in Bahasa Malaysia.
• Fresh graduates are welcome to apply.
• Possess at least SPM qualification.
• Ability to diagnose and rectify faults in engines and parts.
• Experience with continental German cars is a plus.
• Perform scheduled maintenance services.
• Use appropriate mechanic tools and SST.
• Provide transparent and honest vehicle inspections.
• Perform vehicle servicing and repairs.
• Complete jobs within standard repair timeframes.
• Diagnose and troubleshoot vehicle issues and perform repairs as per manuals.

• Career development opportunities.
• Annual bonuses and incentives.
• Annual trips.
• Performance bonuses.
• Dynamic and flexible working environment.
• Annual leave and public holidays.
• EPF and SOCSO contributions.
• Salary increments.

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Manufacturing.
• Industries: Technology, Information and Internet.

This job posting is active.

The Opportunity

J&T Express (Malaysia) Sdn. Bhd., a leading courier delivery service, is looking for a diligent and detail-oriented Quality Control Executive to join our team in KL Eco City, Kuala Lumpur. This full-time role offers an excellent opportunity to kickstart your career in the sales and logistics industry.

Key Responsibilities

• Monitor the overall timeliness and operational quality of non-e-commerce/traditional parcels.
• Explain the feasibility of improvement measures and analyze root causes of issues for key non-e-commerce clients and major platforms (e.g., Cainiao, PGMall, JD.com).
• Research non-e-commerce customer needs and feedback; collect internal feedback for improvement and develop differentiated operational processes.
• Lead and coordinate with other departments to initiate projects and actions aimed at raising awareness of non-e-commerce operations and driving process improvements.

Qualifications and Skills

• Strong ability to monitor operational performance with solid knowledge of courier and logistics operations.
• Strategic thinking with a good understanding of the bigger picture.
• Leadership skills and ability to coordinate across departments.
• High sense of responsibility.

Additional Information

Salary, benefits, and application details will be discussed during the interview process.

Note: This job posting is active and accepting applications.

At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work.

Job Summary

The Quality Assurance Engineer will be responsible to formulate test strategy, designing test cases, and perform test execution on new and existing projects. You should be able to represent QA concerns in meetings with cross-functional, project team members and provide valuable end-user feedback to improve the customer experience.

Job Responsibilities

• To plan, analyze, design, and develop test cases based on various requirements documentation using practical testing concepts to ensure adequate test coverage.
• Perform functional/non-functional manual test execution to ensure quality code releases.
• Log defects and tract to closure.
• Take ownership of QA activities on assigned projects, follow through acceptance from the test case design to acceptance of the test results with the Project Lead.
• Maintain and update test cases and test plans in a timely manner.
• Record all test results and analyze to provide a high-level summary for areas’ tested.
• Collaborate on business/requirements analysis and identify requirements traceability.
• Prepare and set up a required test environment and test data based on project requirements.
• Handle the first level of support on the support cases opened for the project releases. Also, coordinate with the stakeholder/reporter of the case and the team on the solution/fixes.
• Involve in the project implementation cycle.
• Any other duties as assigned.

Job Skills & Experience

• Degree in Computer Science, Information Technology, or related discipline.
• Minimum 2 years’ working experience in a software development environment.
• Good testing and analytical skills.
• Passion for testing and improving product quality as well as introducing innovative testing methods.
• Good understanding of Quality Assurance.
• Experience in the following will be advantageous:
  • Testing cloud-based software platforms
  • Device Testing
  • Load Testing
• Strong interpersonal skills.
• Strong organization skills – Ability to handle a dynamic environment.
• Ability to prioritize and multitask.
• Strong analytical and problem-solving skills.
• Initiative and ability to demonstrate a proactive approach to tasks.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and to deadlines

The Perks of Working for Appspace:

For all our KL based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, mental health resources, a 14 week maternity leave program and transport/parking allowance.

Additional perks include:

• 20 Days PTO
• Remote work opportunities
• Paid company holidays
• A casual dress work environment

Disclaimer:

Appspace is committed to equitable compensation practices and complies with all applicable local, state, and federal regulations. For jurisdictions that require pay scale disclosure, a general compensation range may be provided during the initial stages of the interview process. Final compensation will be based on multiple factors including experience, skills, certifications, and overall fit for the role.

If you are located in a jurisdiction with specific pay transparency requirements, we will be happy to discuss the relevant range during your application process.

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SMBC Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Quality Assurance Auditor role at SMBC Group

SMBC Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Quality Assurance Auditor role at SMBC Group

Get AI-powered advice on this job and more exclusive features.

• Responsible for maintaining the department standards per the Global Internal Audit Standards of The Institute Of Internal Auditors.
• Responsible for the internal quality assurance review/ work in the department.
• Responsible for the administrative function and duties in the department.
• Contributing towards the department on the provision of an independent, objective assurance and value-added services in improving the effectiveness of risk management, control and governance processes, operations and performance of the Bank.
  
  

• Responsible for maintaining the department standards per the Global Internal Audit Standards of The Institute Of Internal Auditors.
• Responsible for the internal quality assurance review/ work in the department.
• Responsible for the administrative function and duties in the department.
• Contributing towards the department on the provision of an independent, objective assurance and value-added services in improving the effectiveness of risk management, control and governance processes, operations and performance of the Bank.
  
  

• Review and to ensure that the audit engagements’ working papers are maintained and filed correctly in line with the standards of the Global Internal Audit Standards of The Institute of Internal Auditors and of the department.
• Prepare Internal Quality Assurance Review report on quality reviews conducted.
• Assist the Unit Head and Head of Internal Audit/ Chief Internal Auditor in the maintenance of the internal audit risk assessment and planning.
• To ensure the proper maintenance of the department’s list of audit programs and list of regulatory policies and guidelines.
• To ensure proper maintenance, monitoring and support of administrative activities over the internal audit function.
• To manage a proper audit client effectiveness feedback evaluation process in maintaining the records and compiling the overall outcome to the Head of Internal Audit/ Chief Internal Auditor.
• Perform other ad hoc assignments as may be assigned to them by the Unit Head and Head of Internal Audit/ Chief Internal Auditor.
  
  

• Degree or professional qualification in business, economics, accountancy, information technology or related discipline. Preferably possess the certification of a Certified Internal Auditor (CIA) from The Institute of Internal Auditors.
• A member of The Institute of Internal Auditors/ Information Systems Audit and Control Association/ Asian Institute of Chartered Bankers or where relevant.
• 8 years of banking related experience of which minimum 5 years of auditing or quality assurance review experience. Have a good understanding of the Global Internal Audit Standards of The Institute of Internal Auditors.
• Strong leadership skills.
• Strong in administration and management skills.
• Strong motivator with people influential skills.
• Good interpersonal skills.
• Good writing and articulation skills.
• Have a probing, inquisitive, conceptual and analytical mind.
• Meticulous and an eye for details.
• Ethically strong towards to the profession of auditing in upholding independence and objectivity.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Accounting/Auditing
• Industries Banking

Referrals increase your chances of interviewing at SMBC Group by 2x

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We are looking for a Quality Assurance Analyst to join our team to support initiatives for the business to meet established quality standards through regular quality review of processes. The role analyses trends for improvement opportunities and service efficiencies.

Do you have experience in Quality Assurance, or have you previously worked in a Processing Services Team, and would love the opportunity to work in a dynamic environment to help drive business improvement?

Do you like the sound of joining a company with a proven track record of promoting from within, and who puts a real focus on development & growth opportunities through structured training & induction sessions, professional skills training, project/travel opportunities?

If so, read on to find out more!

Our Company

At Liberty, we take a long-term view, and part of that is building genuine relationships, both internally with colleagues and externally with our clients and brokers. Our people have the opportunity to make a real impact; grow their careers, recognize their potential, celebrate their uniqueness, and provide them with the knowledge and environment to succeed.

Liberty's leadership team and management have the stability, experience, and foresight to guide us through the ups and downs of the financial cycle while empowering our teams to focus on market relevance and delivering quality customer service. Other benefits include:

Wellness and Inclusion – We offer a range of tools to support employee well-being and diversity, inclusion, and equity. This includes health webinars, cultural induction days led by senior leadership teams, EAP guidance, employee-led community groups, office massages, generous parental leave, fresh fruits, and more.

Career Development – We offer a comprehensive induction program, promotions from within, extensive technical and non-technical training, regional and global travel and secondment opportunities, management and leadership development programs, change management training, and more.

Community and Environment – our charities align themselves with the Liberty philosophy of helping people live safer and more secure lives, and all Liberty employees are actively encouraged to get involved in giving back to the community. Whether that means participating in company-organized volunteering opportunities, attending fund-raising events, or using your extra paid day per year of service leave dedicated to community service.

Some of the key responsibilities include:

Conducts monthly quality reviews/audits according on stipulated timeframe/SLA while complying to GRS QA Team Framework & guidelines.

Conduct weekly and monthly audits.

Provide oversight to the BPOs R1 by completing 5% R2s on all BPO processes.

Identify variance among reviewers score through quality audit conducted in the team and execute the action plan agreed to improve the consistency of reviewer score.

Provide support in creating and maintenance of QA calibration guide for all existing process and new transition process.

Resolve dispute in rebuttal according to action plan agreed by the team in time.

Log error tracked and follow up on the correction by the processor.

Participate in the creation of QA framework and questionnaire for existing and new transition process.

Executes data assessment to identify trend for improvement.

Provide feedback on the trends identified from data analysis and improvement opportunity to business stakeholders in Continuous Improvement session.

Participate in any training session from business stakeholder and update QA SOP to align with the change.

Responsible in new starter training as mentor and dedicated trainer for different processes.

Undertake any ad hoc tasks and responsibilities as and when required.

Maintaining a highly effective and responsive working relationship with all internal and external

stakeholders.

Demonstrating behavior at all times in line with the Liberty core values and Liberty Processing Services Team culture attributes.

Ensuring compliance with all legal, statutory and corporate affairs requirements on a timely basis.

Taking responsibility and showing initiative in the development of your technical and soft skills.

Continuing to seek improvement of the product and of self by the continuous improvement of practices and processes.

Performing other related duties as assigned by your manager or other appropriate officer.

About you

High level of attention to detail.

High analytical and problem-solving skills.

High investigative, inquisitional and research skills.

Strong verbal and written communications skills.

Strong collaboration and presentation skills.

Strong time management and prioritisation skills.

Demonstrate ability to drive for results.

High ability to show initiative and be proactive.

Ability to build partnerships and working collaboratively with others to meet shared objectives.

Previous relevant experience in quality assurance.

Participation in creating framework, workflow and guideline in the past is desirable.

Experience in conducting internal quality check / work review is desirable, but not essential.

Strong working knowledge of PC based systems and applications such as Outlook, Microsoft Word, Excel, PowerPoint, and database systems for managing contacts, schedules and calendars is required.

WHAT NEXT?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future, we would love to hear from you.

Please clickAPPLY NOWand attach your resume.

Agencies – We’ve got this covered!

We care about your privacy and the protection of your information. Our Privacy Policy is available at By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third-party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following Microsoft Office products are you experienced with? Which of the following types of qualifications do you have? How much notice are you required to give your current employer?

Liberty Specialty Markets is the global specialty risks division of Boston-based Liberty Mutual Insurance. Liberty Asia Pacific (APAC) is one of the most dynamic and responsive insurers in the Asia Pacific region. The Sydney head office was established in 1999, and today, Liberty APAC also has offices in Brisbane, Perth, Adelaide, Melbourne, Hong Kong, Singapore and Malaysia.

Liberty APAC offers specialist commercial lines insurance and reinsurance, with core products in Casualty, Professional & Financial Risks, Marine, Energy, Property, Construction, Crisis Management, Environmental Liability, Exploration and Production, Aviation, Surety, Accident & Health and Global Financial Risk insurance.

Liberty Specialty Markets is the global specialty risks division of Boston-based Liberty Mutual Insurance. Liberty Asia Pacific (APAC) is one of the most dynamic and responsive insurers in the Asia Pacific region. The Sydney head office was established in 1999, and today, Liberty APAC also has offices in Brisbane, Perth, Adelaide, Melbourne, Hong Kong, Singapore and Malaysia.

Liberty APAC offers specialist commercial lines insurance and reinsurance, with core products in Casualty, Professional & Financial Risks, Marine, Energy, Property, Construction, Crisis Management, Environmental Liability, Exploration and Production, Aviation, Surety, Accident & Health and Global Financial Risk insurance.

Perks and benefits Medical Education support Dental Sports (e.g. Gym) Vision Health screening, Vaccinations, , Healthy eating p

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Quality Assurance Analyst

• Review the company documents, manage and cascade the newly implemented or revised the documents to employees.
• Develop and implement annual compliance program so as to identify, document and assess the compliance annual audit.
• Acted as a secretariat for the internal audit of the Head Office, coordination and follow-up of the action plan for each department.
• Perform maintenance and improvement of internal control.
• Drafting an implementation plan for effectiveness assessment and summarize the results.
• Conduct the internal monitoring and training for export control.
• Provide necessary instructions and advices to each departments to perform proper export control.
• Conduct maintenance and improvement of Risk Map.
• Drafting of implementation plan for self check and summarize the result.
• Observe and update new regulations or announcement on compliance issues.
• Provide compliance services related to Quality Assurance reports and submit to Head Office and Regional Head Office.
• Accepting incident reports from internal, reporting to Managing Director / Deputy Managing Director and Head Office and creating incident reports under Global Incident Reporting System (GIRS).

Job Requirements:

• Bachelor's Degree holder in Business Administration, Business Law or equivalent.
• At least 8 years of relevant working experience.
• Well organized, independent, self-initiative, detail-minded and multitasking skills.
• Excellent communication and interpersonal skills.
• Self-motivated with positive working attitude.
• Able to converse in English, Mandarin and Bahasa Malaysia.

Please send your updated CV to if the role is relevant to your experience.
Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

Working Experience Compliance Export Assurance Mandarin Internal Audit Instructions Quality Assurance Interpersonal Skills Regulations Administration Maintenance Business English Training Communication