1,523 IT Support jobs in Malaysia

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• Handles all logistic related matters and monitor production procedure/workflow (Handle SO, Do & Invoice)
• Support the sales team in responding to customer inquiries and follow-ups.
• Handles all admin related matters, including handle approval of payment and invoices
• Schedules regular meetings and recording decisions.
• Prepares and provides documentation to internal teams and related key stakeholder
• Track sales orders and delivery schedules, and update customers accordingly.
• Handle sales documentation and ensure compliance with company policies.
• Performs in any other tasks as assigned
  
  
  

• Handles all logistic related matters and monitor production procedure/workflow (Handle SO, Do & Invoice)
• Support the sales team in responding to customer inquiries and follow-ups.
• Handles all admin related matters, including handle approval of payment and invoices
• Schedules regular meetings and recording decisions.
• Prepares and provides documentation to internal teams and related key stakeholder
• Handle sales support after service
• Track sales orders and delivery schedules, and update customers accordingly.
• Handle sales documentation and ensure compliance with company policies.
• Performs in any other tasks as assigned
  
  
  

• High school/Diploma/Bachelor from related discipline
• 1-2 years of working experience in sales support or customer service, preferably in manufacturing or construction-related industries.
• Fresh graduates are welcomed to apply
• Hands on experience with flowchart, technical drawing, and schedules
• Able to work under stress and tight timelines
• Possess own transport
• Solid organization and time-management skills
  
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Product Management
• Industries Construction

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

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Sales Support is responsible for handling orders, inventory, deliveries, returns, and customer service inquiries, as well as assisting the sales staff with sales and marketing activities. Sales Support works closely with the branch manager, the sales representatives, and the warehouse personnel to ensure a smooth and efficient workflow and a high level of customer satisfaction.

Duties and Responsibilities:

• Process customer orders and quotes, verify pricing and availability, and follow up on order status and delivery confirmation.
• Maintain inventory accuracy and availability, perform cycle counts, replenish stock, and report any discrepancies or issues.
• Coordinate deliveries and pickups, load and unload trucks, and ensure timely and accurate delivery of products to customers.
• Handle customer returns, exchanges, and warranty claims, process credit memos and invoices, and resolve any customer complaints or issues.
• Provide customer service and support, answer phone calls and emails, and respond to customer inquiries and requests.
• Assist the sales staff with sales and marketing activities, such as generating leads, preparing proposals, conducting presentations, and participating in trade shows and events.
• Assist & drive sales in industrial distribution to achieve sales goals and targets.
• Develop strong relationship and networking to existing/prospective customers.
• Perform general administrative and clerical tasks, such as filing, copying, scanning, and data entry.
• Comply with all company policies and procedures, as well as safety and quality standards.

QUALIFICATIONS:

• A valid driver's license and the ability to meet our driving record requirements
• A strong aptitude for Sales and a desire to sell
• Demonstrate our core values of Ambition, Innovation, Integrity and Teamwork
• The ability to lift, slide and lower packages that typically weigh 5-10kg and may weigh up to 15kg
• High school diploma or equivalent.
• Previous experience in sales, customer service, or warehouse operations preferred.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time management skills, with the ability to prioritize and multitask.
• Proficient in Microsoft Office applications, such as Word, Excel, and Outlook.
• Ability to work independently and as part of a team.
• The ability to speak fluent English.

Please send your updated CV to if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

Trade Shows Confirmation Memos Load Returns Deliveries Credit Interpersonal Skills Networking Availability Data Entry Filing Customer Satisfaction Presentations Time Management Teamwork Customer Service Microsoft Office Marketing English Communication Sales Management

IT Support Posting Date: 01 Jul 2025 | Close Date: 29 Sep 2025

Position: Enterprise Support (IT Support level 2) (US Market)

Location: Shah Alam

Tenure: 2 years contract (Renewable basis)

Working Hours/Days: 5 working days (Fixed Night shift 9 pm – 6 am)

Salary: (Open for Negotiation) + Fixed Allowance RM 900 (Shift allowance + Training allowance)

Job Responsibilities:

• Provide high-quality technical support and customer service to end users through effective communication (via phone, e-mail, and chat) and efficient troubleshooting.

We are looking for a confident support worker with a passion for delivering outstanding care. You'll be working 38.5 hours a week, a mixture of days and nights, making a positive difference to the lives of the people in our care at Cygnet Kewstoke.

At Cygnet, we support our people to grow their careers, gain new skills, and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Cygnet Health Care was established in 1988. Since then, we have developed a wide range of services for individuals with mental health needs, autism, and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10,000 employees empower 2,864 individuals across 150 services to make a positive difference to their lives through service-user focused care and rehabilitation.

We are looking for a confident Care & Support Worker with a passion for delivering outstanding care.

Cygnet Hospital Kewstoke provides an emergency admissions service for men and a pathway for women from low secure to rehabilitation, including a specialist service for personality disorder.

This role involves 12-hour shifts, working a mixture of days and nights.

The hospital has over 16 acres of landscaped grounds overlooking the Bristol Channel. Its beachside location, just outside Weston-super-Mare, offers a quiet, peaceful, and therapeutic environment with a broad range of therapies including CBT, Schema Therapy, EMDR, and DBT.

At Cygnet, we support our people to grow their careers, gain new skills, and keep stepping up.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance and encouragement through physical and emotional support
• Learn about individuals' specific needs and provide help in the most appropriate way
• Assist with medical and welfare needs
• Report on medical and welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

You are

• Genuinely driven with a desire to make a real difference in people's lives
• An excellent communicator and a good team player
• Sensitive and intuitive with the energy required to provide a trusting, stimulating, and varied environment
• Passionate about empowering and supporting service user independence
• Have a minimum of 1+ year care experience in the UK
• Hold a care certificate or Level 3 in health and social care

Why Cygnet? We offer you

• An opportunity to undertake further learning with our excellent apprenticeship scheme
• Expert supervision and support
• Free Health Cash plan
• 24-hour free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and insurance cover
• Employee NHS discount savings and Cycle to Work scheme
• Smart Health Toolkit providing fitness programs, nutrition consultations, and health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles. This remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible.

• Please refer to the job description above
• Please refer to the job description above

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the DBS will be necessary to check for any previous criminal convictions.

1 month ago Be among the first 25 applicants

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Direct message the job poster from The Access Group

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving office. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.

About you:

You are a self-motivated, analytical person that can think laterally and logically. You should enjoy delving deeply into problems to understand the core issue, but then be able to present the problem in simple terms to multiple stakeholders.

You are a strong communicator with the ability to provide effective training to make a difference to both our customers and teams.

Day-to-day, you will:

• Provide customers with exceptional support; including prioritising assigned workflow, monitoring and resolving issues and incidents, and ensuring accurate and timely documentation of all requests and outstanding issues
• Ensure that customers experience exceptional service levels by proactively liaising with other internal departments to solve problems and provide seamless support
• Assist Associate Technical Engineers with triage of support cases
• Escalate issues and incidents effectively to Support Team Leader or Support Manager as appropriate, liaising confidently with customers to clarify details and enable accurate problem definition
• Develop and maintain close working relationships with other key internal stakeholders
• Utilise KCS Methodology to build customer and team knowledge content
• Other duties as required from time to time Take initiative and support continuous improvement of our customers experience by proactively identifying and researching potential challenges and devising solutions

Your skills and experiences might also include:

• A solid experience of service delivery, ensuring customer needs are identified and the expected outcomes delivered
• You are a role model for best practice and actively promote it. You deliver value to the business, effectively, efficiently and to a high standard.
• You are flexible and pragmatic with, an ability to self-plan and respond to shifting priorities with a strong delivery focus.
• Ability to grasp new contexts, think beyond traditional solutions and challenge the status quo.
• A strong communicator, confident, clear and warm with a flexible and constructive approach to customers and to the team alike.
• You work at pace, are goal orientated and have a strong delivery focus.
• Minimum 3 years' customer service experience
• Experience working in a call-centre/helpdesk environment
• Experience providing support for complex/technical product, solution and/or software products and/or services
• Strong attention to detail
• Ability to prioritise effectively
• Strong analytical problem solving experience

What are we all about?

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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• Provide support to client via phone, email and remote access.
• To provide one-stop solution to all for customer inquiries while upholding KPIs targets.
• Log records of customer interactions and follow up to ensure that appropriate actions are taken.
• Answer all enquiries professionally and politely to provide information about our products and services or obtain details of complaints.

Requirements

• Diploma/degree in the fields of Business, IT or Finance/Accounting.
• Familiar with Accounting software i.e. AutoCount/ABSS or experience in software support will be an added advantage.
• Good command in spoken and written English and Bahasa Melayu. Conversant in Cantonese/Mandarin is an added advantage.
• Service-minded & Analytical thinking.
• Fresh graduates are also encouraged to apply.

Working hours: Monday - Friday
: 9:00am - 6:00pm

Support Associate

Location: Kuala Lumpur, Malaysia (South Tower, The Gardens)

Model of Work: Hybrid

Are you excited by challenges? Do you enjoy working in a fast-paced, international , and dynamic environment which contributes to drive the energy transition? Then now is the time to join Quorum Software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. Throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Overview

This individual will be a member of a team focused on providing technical support and timely, effective solutions to complex business problems through the troubleshooting, triaging, and testing of our energy-specific software applications. The individual should have a strong desire for continuous learning and growth of technical and functional skills with the aspiration to leverage these skills to provide a positive customer experience. The role requires extensive interactions with customers via written and verbal communications.

Responsibilities

• Responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within SLA timelines
• Work closely with our product and engineering teams to provide detailed problem descriptions of customer incidents
• Participate in the configuration, enhancement, and testing phases associated with software changes
• Implement and support of master data management solutions
• Ensure our customers have a positive experience by driving timely first response, customer updates and support resolutions
• Ensure proper documentation of assigned incidents, including internal and external communications
• Responsible for taking resolved customer issues and curating them into a knowledge base system to allow customers to self-serve
• Respond to and resolve client incidents via Jira, Salesforce Service Cloud, email, telephone, WebEx, Microsoft Teams, with end-to-end responsibility
• Ability to work effectively with global cross-functional teams
• Responsible for periodic after hours on call support for critical issues
• Ensure successful completion of personal and team deliverables
• And other duties as assigned.

Requirements

• Candidate must possess at least a bachelor’s degree, Post Graduate Diploma, Professional Degree in Information Technology, Computer Science, Mathematics, Petroleum Engineering or equivalent
• 0 - 2 year(s) of working experience in delivering solution support or solution implementation is required for this position
• Moderate experience in PL/SQL. Understanding of data structures and execution of “select, update & delete” statements.
• Basic technical experience in diagnosing, troubleshooting, solving code errors, and fixing bug issues within the software applications
• Basic understanding of software development with good technical skills including knowledge in software technologies like .Net, Java, Perl or Shell
• Basic understanding of Datacenter & Cloud Infrastructure services (i.e., AWS and Azure) would be added advantage
• Basic knowledge of ITIL Concepts within IT Service Management and how it applies to IT Customer Support, Ticket Resolutions and Escalations is a plus
• Basic knowledge of IT Service Management Tools (Salesforce, ServiceNOW, JIRA, ADO, etc) to manage Customer Service Management engagements
• Proficient in Microsoft Office products
• Candidates with experience in Oil and Gas industry and/or hydrocarbon accounting are encouraged to apply
• Strong interpersonal skills
• A sense of urgency about solving problems and attaining favorable results
• Ability to set achievable goals and deadlines and maintain commitment to achieving goals in the face of obstacles and frustrations
• A team player and enjoy working in a multi-cultural environment
• Fluent in English, both written and verbal to be able to interact with English speaking clients
• Willingness to work on shifts in support of 24 hours / 7 day operations

Additional Details

• Background Check : The successful candidate will need to successfully complete the following clearances: Criminal History Check, Education Verification, Employment Verification, Driver’s License Verification and Passport/ID validation.
• Visa Sponsorship : Employment eligibility to work with Quorum Software in Malaysia is required as the company will not pursue visa sponsorship for this position. The successful candidate will be required to ensure they maintain and renew any visas or permits that grant employment eligibility where applicable.

About Quorum Software
Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com .

Diversity Statement :At Quorum, we are committed to fostering,cultivatingand preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented peoplejoinus, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique.We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.

Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

(Basic + Commission) Basic: RM2,500 - RM3,500 (Depends on experience)

Full Time

The backbone of the sales team — The Sales Support Team

Be one of our most important teams that turns ideas into reality! We value opportunities to grow here.

You will act as a point of communication and coordinate with our vendors and suppliers. To be successful in this role, you should understand the value of self-learning and teamwork in delivering results in a fast-paced and dynamic environment.

1. Able to deliver error-free reports by deadline.
2. Able to prioritize tasks.
3. Maintain and update sales and customer records/database/reports.
4. Assist the sales team in all aspects of sales processes, documentation, and administrative support.
5. Flexible working hours (5 days in shifts).
6. Opportunity for increment every 6 months.
7. Learning and development opportunities in an environment with a young and energetic team.
8. Sales or real estate experience is welcomed.
9. Relevant work experience is a plus.
10. Fluent in English and Malay; Chinese is a plus.
11. Fresh graduates are also encouraged to apply.

Apricity Sdn Bhd
202201016951 (1462648-M)