450 IT Support Specialist jobs in Malaysia

Join to apply for the

Support Specialist

role at

Standard Chartered .

1 week ago Be among the first 25 applicants.

Job Summary The role is accountable for tactical and operational support for production services, across one or more areas of specific platform/domain.

Key Responsibilities

Ensure maximum service quality and stability through prompt response to technical incidents and identify opportunities for continual service improvement. In specific technical areas, also involved in change control to prevent instability.

Manage high-priority incidents, provide end-to-end support, and resolve issues within SLA.

Conduct root cause analysis for significant issues and ensure follow-up actions are completed.

Maintain the stability of production systems, providing second and third level support for diagnosis and resolution as per SLA.

Oversee production changes, releases, and rollouts with minimal impact on stability, reviewing dependencies on surrounding systems and infrastructure.

Ensure proper technical planning for production changes, including fallback and implementation plans.

Create and update support and contingency documentation and processes.

Contribute to monthly dashboards on incident and problem trends, including SIP and RCA action items.

Participate in cross-training and knowledge

Join to apply for the Technical Support Specialist role at Dentsply Sirona Brasil

1 day ago Be among the first 25 applicants

Join to apply for the Technical Support Specialist role at Dentsply Sirona Brasil

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working At Dentsply Sirona You Are Able To

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Responsibilities

Technical Support to External Customers

• Handle technical enquiries and provide professional technical advice to customers on product handling and recommendation.
• Deliver product demonstration and on-site trouble shooting to customers to support sales.
• Develop, deliver, and maintain technical curriculum and hands-on workshops to ensure the external customer on the proper user and good performance of dental materials of Prosthetic Strategic Business Unit.
• Assess, evaluate, and upgrade the skill set of local technicians in using our products with appropriate training programs.
• Collect regular customer feedback on their technical requests from ongoing customer visits.
• Monitor product performance in the field from technical and quality perspective and assist technically on the management of local studies, trials, etc.
• Validate customer complaints by testing the product samples with suspected problems and achieve solution.
  
  

Sales & Marketing Support

• Develop product and technical training program for existing internal sales, marketing, technical team and new hires.
• Support trade shows and provide on-site product demonstration. Manage technical programs and events to support the sales and marketing goals.
• Conduct planned customer visits in support sales and promotional initiatives.
• Work with sales and marketing teams to identify and cultivate local KOLs to support and promote DENTSPLY products.
• Build and maintain the positive relationship with KOLs, key accounts, technical training schools and universities by exchanging the latest industry knowledge and offering technical advice.
• Actively interact with technicians in the market, to ensure updated and in-depth technical and market knowledge and share with marketing team.
• Provide technical advice, review technical aspects of proposals, conduct testing and monitor feedback of existing and new launched products.
• Review and assure the scientific quality of promotional materials and ensure the applicable legislation is observed.
• Perform local competitors’ product analysis.
• Provide advice on optimum product positioning in the local market.
• Arranged required dental training materials, support maintenance and housekeeping of laboratory, equipment, and training materials of training centre to fulfil the compliance to standard laboratory safety standards and internal quality.
  
  

Knowledge , Skills & Experience

Education

• College’s degree in relevant discipline or above.
  
  

Experience

• At least 3 years relevant working experience of maintenance.
• Relevant working experience and IT knowledge will be in advantage.
  
  

Specific Knowledge /skills

• Excellent customer service ethics and technical service orientation.
• Good interpersonal skills and team spirit, and a strong sense of responsibility.
• Good command of English, both in reading and speaking.
• Good command of office software and relevant operational system.
  
  

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include “Accommodation Request” in the subject.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Dentsply Sirona Brasil by 2x

Sign in to set job alerts for “Technical Support Specialist” roles.

Petaling Jaya, Selangor, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR9,500.00 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

L2 Technical Support Specialist (High End Automotive/EV)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

IT Technical Support Specialist (BAU) - IT Department

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago

Petaling Jaya, Selangor, Malaysia MYR2,300.00-MYR3,200.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Technical Support Specialist (Automotive) Technical Support Team Leader (US Support)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Support Associate (Hybrid Work Schedule)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Internship For Technical Support Specialist

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR500.00-MYR650.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Responsibilities:

• Provide technical support for automotive systems, including diagnostics, repairs procedures and vehicle software issues via phone, email or on-site visits.
• Assist dealership technicians and service advisors in resolving complex technical problems related to powertrains, electrical systems, ADAS, infotainment, and EV platforms.
• Document and track technical cases using CRM or ticketing systems, ensuring proper escalation and timely resolution.
• Coordinate with engineering and R&D teams to report and analyze field issues, contributing to root cause analysis and corrective actions.
• Create and maintain up-to-date service manuals, technical bulletins and troubleshooting guides tailored to regional requirements.
• Conduct regular dealer visits and service center audits to ensure adherence to service standards and technical protocols.
• Assisted the technical trainer in conducting practical training sessions for dealer staff, focusing on diagnostics tools, repair procedures and new technologies such as EV battery systems and high-voltage safety.
• Monitor and manage warranty claim data to identify failure trends and proactively address recurring product issues.
• Collaborate with the parts department to ensure availability of critical components needed for technical repairs.
• Stay current with the latest advancements in automotive technology, diagnostic tools and OEM service systems.

Requirements:

• Diploma or Bachelor's degree in Automotive Engineering, Mechanical Engineering or a related technical field.
• 3+ years of experience in automotive technical support, diagnostics or dealership service operations.
• Strong knowledge of modern vehicle systems, including EV technology, ADAS and vehicle diagnostics tools (e.g., OEM scan tools).
• Proficiency in using CRM and case management platforms.
• Excellent communication and problem-solving skills with a strong customer service mindset.
• Ability to travel for dealership support and service audits as needed.

#J-18808-Ljbffr

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

Technical Support Specialist

• Penang
• Full Time
• Technical

What You'll Do

• Rescuing Websites: Quickly troubleshoot downtime, slow loading, and error messages to get customers back online.
• Email Expert: Set up email accounts, resolve delivery issues, and ensure seamless communication.
• Domain Master: Assist with domain registration, transfers, and management effortlessly.
• cPanel Guru: Guide users through cPanel/WHM for file management, databases, and hosting essentials.
• Support Superstar: Deliver friendly, efficient support via phone, email, and chat, ensuring every customer leaves happy.

What We're Looking For

• Tech-Savvy: Strong knowledge of web hosting basics, including websites, domains, emails, and DNS.
• Customer-Focused: Great communication skills with a genuine passion for helping others.
• Problem-Solver: Skilled at diagnosing and fixing technical issues effectively.
• Team Player: Works well with others and eager to learn and grow together.
• Adaptable: Thrives in fast-paced environments and handles multiple tasks with ease.

GROW With Us

• No. 1 Hosting Company in SEA: Join the leading web hosting provider in Southeast Asia.
• Performance Incentives: Achieve KPIs and earn attractive incentives for your hard work.
• Engaging Team Culture: Enjoy team-building activities and personal conversations with the CEO.
• Career Growth Opportunities: Experience business trips and unlock broad career progression.
• Customer Recognition: Be acknowledged through customer testimonials and feedback, with the satisfaction of solving key issues.

Dive into a dynamic role where you’ll tackle a wide range of technical challenges!

You’ll troubleshoot website issues, configure email, manage domains, and provide expert guidance to our customers. Your passion for technology and commitment to customer satisfaction will make you an invaluable part of our team.

#J-18808-Ljbffr

Company Overview :

We are collaborating with a Malaysia-based company specializing in Sustainable Cloud and IT Infrastructure Services. The company operates across 19 countries globally, providing highly secure, sustainable, and enterprise-grade IT solutions to various industries, with a strong focus on banking and financial services.

Job Summary:

As a Technical Support Specialist, you will play a crucial role in delivering exceptional support to our valued customers. Your primary responsibilities will include conducting log analysis and providing comprehensive technical assistance in alignment with our internal processes.

Responsibilities:

• Provide support for AS400 hardware and some software aspects, ensuring system reliability and performance.
• Maintain, upgrade, and replace AS400 hardware as needed to optimize functionality.
• Assist in hardware installation and coordinate related projects.
• Diagnose and resolve system errors to maintain operational efficiency.
• Perform AS400 operating system upgrades and apply critical security patches and bug fixes.
• Troubleshoot, monitor, and administer the AS400 software and hardware.
• Work with multiple vendors to assist with the implementation of projects.
• Support day-to-day computer operations which include firmware and OS upgrades.

Key Requirements:

• Bachelor’s degree in IT, Engineering, or equivalent in a relevant discipline.
• Power7-10 technology refresh and OS upgrade experience will be an advantage.
• At least 4 years of administration experience in AS400 (mandatory), Unix, and Windows environments.
• Minimum of 4 years of experience in an AS400 system engineer role.
• Familiarity with backup and recovery tools, preferably BRMS, Tivoli, etc.
• IBM Certifications like IBM i (C ) & IBM i (C ) or ITIL Certification will be an advantage.

Rewards:

The opportunity to be part of a fast-growing Group which is a leader in its field of industry and offers excellent career progression opportunities locally. The Group understands the importance of workplace values and culture where they strongly encourage employees to develop their strengths and recognize their achievements accordingly.

To Apply:

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref: /104

Consultant: Hui Cheng Heng

Registration No: -W)

EA Licence No: JTKSM 949A

#J-18808-Ljbffr

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
**Bringing out the best in people**
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working at Dentsply Sirona you are able to:
**Develop faster** - with our commitment to the best professional development.
**Perform better** - as part of a high-performance, empowering culture.
**Shape an industry** - with a market leader that continues to drive innovation.
**Make a difference** -by helping improve oral health worldwide.
**RESPONSIBILITIES:**
Technical Support to External Customers
+ Handle technical enquiries and provide professional technical advice to customers on product handling and recommendation.
+ Deliver product demonstration and on-site trouble shooting to customers to support sales.
+ Develop, deliver, and maintain technical curriculum and hands-on workshops to ensure the external customer on the proper user and good performance of dental materials of Prosthetic Strategic Business Unit.
+ Assess, evaluate, and upgrade the skill set of local technicians in using our products with appropriate training programs.
+ Collect regular customer feedback on their technical requests from ongoing customer visits.
+ Monitor product performance in the field from technical and quality perspective and assist technically on the management of local studies, trials, etc.
+ Validate customer complaints by testing the product samples with suspected problems and achieve solution.
Sales & Marketing Support
+ Develop product and technical training program for existing internal sales, marketing, technical team and new hires.
+ Support trade shows and provide on-site product demonstration. Manage technical programs and events to support the sales and marketing goals.
+ Conduct planned customer visits in support sales and promotional initiatives.
+ Work with sales and marketing teams to identify and cultivate local KOLs to support and promote DENTSPLY products.
+ Build and maintain the positive relationship with KOLs, key accounts, technical training schools and universities by exchanging the latest industry knowledge and offering technical advice.
+ Actively interact with technicians in the market, to ensure updated and in-depth technical and market knowledge and share with marketing team.
+ Provide technical advice, review technical aspects of proposals, conduct testing and monitor feedback of existing and new launched products.
+ Review and assure the scientific quality of promotional materials and ensure the applicable legislation is observed.
+ Perform local competitors' product analysis.
+ Provide advice on optimum product positioning in the local market.
+ Arranged required dental training materials, support maintenance and housekeeping of laboratory, equipment, and training materials of training centre to fulfil the compliance to standard laboratory safety standards and internal quality.
**KNOWLEDGE , SKILLS & EXPERIENCE:**
**Education**
+ College's degree in relevant discipline or above.
**Experience**
+ At least 3 years relevant working experience of maintenance.
+ Relevant working experience and IT knowledge will be in advantage.
**Specific Knowledge /skills**
+ Excellent customer service ethics and technical service orientation.
+ Good interpersonal skills and team spirit, and a strong sense of responsibility.
+ Good command of English, both in reading and speaking.
+ Good command of office software and relevant operational system.
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to ( ) . Please be sure to include "Accommodation Request" in the subject.

Join to apply for the

Technical Support Specialist

role at

Dentsply Sirona Brasil 1 day ago Be among the first 25 applicants Join to apply for the

Technical Support Specialist

role at

Dentsply Sirona Brasil Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working At Dentsply Sirona You Are Able To

Develop faster

- with our commitment to the best professional development.

Perform better

- as part of a high-performance, empowering culture.

Shape an industry

- with a market leader that continues to drive innovation.

Make a difference

-by helping improve oral health worldwide.

Responsibilities

Technical Support to External Customers

Handle technical enquiries and provide professional technical advice to customers on product handling and recommendation. Deliver product demonstration and on-site trouble shooting to customers to support sales. Develop, deliver, and maintain technical curriculum and hands-on workshops to ensure the external customer on the proper user and good performance of dental materials of Prosthetic Strategic Business Unit. Assess, evaluate, and upgrade the skill set of local technicians in using our products with appropriate training programs. Collect regular customer feedback on their technical requests from ongoing customer visits. Monitor product performance in the field from technical and quality perspective and assist technically on the management of local studies, trials, etc. Validate customer complaints by testing the product samples with suspected problems and achieve solution.

Sales & Marketing Support

Develop product and technical training program for existing internal sales, marketing, technical team and new hires. Support trade shows and provide on-site product demonstration. Manage technical programs and events to support the sales and marketing goals. Conduct planned customer visits in support sales and promotional initiatives. Work with sales and marketing teams to identify and cultivate local KOLs to support and promote DENTSPLY products. Build and maintain the positive relationship with KOLs, key accounts, technical training schools and universities by exchanging the latest industry knowledge and offering technical advice. Actively interact with technicians in the market, to ensure updated and in-depth technical and market knowledge and share with marketing team. Provide technical advice, review technical aspects of proposals, conduct testing and monitor feedback of existing and new launched products. Review and assure the scientific quality of promotional materials and ensure the applicable legislation is observed. Perform local competitors’ product analysis. Provide advice on optimum product positioning in the local market. Arranged required dental training materials, support maintenance and housekeeping of laboratory, equipment, and training materials of training centre to fulfil the compliance to standard laboratory safety standards and internal quality.

Knowledge , Skills & Experience

Education

College’s degree in relevant discipline or above.

Experience

At least 3 years relevant working experience of maintenance. Relevant working experience and IT knowledge will be in advantage.

Specific Knowledge /skills

Excellent customer service ethics and technical service orientation. Good interpersonal skills and team spirit, and a strong sense of responsibility. Good command of English, both in reading and speaking. Good command of office software and relevant operational system.

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include “Accommodation Request” in the subject. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Dentsply Sirona Brasil by 2x Sign in to set job alerts for “Technical Support Specialist” roles.

Petaling Jaya, Selangor, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR9,500.00 1 month ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago L2 Technical Support Specialist (High End Automotive/EV)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago IT Technical Support Specialist (BAU) - IT Department

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Petaling Jaya, Selangor, Malaysia MYR2,300.00-MYR3,200.00 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Technical Support Specialist (Automotive)

Technical Support Team Leader (US Support)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Support Associate (Hybrid Work Schedule)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Internship For Technical Support Specialist

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR500.00-MYR650.00 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Responsibilities: Provide technical support for automotive systems, including diagnostics, repairs procedures and vehicle software issues via phone, email or on-site visits. Assist dealership technicians and service advisors in resolving complex technical problems related to powertrains, electrical systems, ADAS, infotainment, and EV platforms. Document and track technical cases using CRM or ticketing systems, ensuring proper escalation and timely resolution. Coordinate with engineering and R&D teams to report and analyze field issues, contributing to root cause analysis and corrective actions. Create and maintain up-to-date service manuals, technical bulletins and troubleshooting guides tailored to regional requirements. Conduct regular dealer visits and service center audits to ensure adherence to service standards and technical protocols. Assisted the technical trainer in conducting practical training sessions for dealer staff, focusing on diagnostics tools, repair procedures and new technologies such as EV battery systems and high-voltage safety. Monitor and manage warranty claim data to identify failure trends and proactively address recurring product issues. Collaborate with the parts department to ensure availability of critical components needed for technical repairs. Stay current with the latest advancements in automotive technology, diagnostic tools and OEM service systems. Requirements: Diploma or Bachelor's degree in Automotive Engineering, Mechanical Engineering or a related technical field. 3+ years of experience in automotive technical support, diagnostics or dealership service operations. Strong knowledge of modern vehicle systems, including EV technology, ADAS and vehicle diagnostics tools (e.g., OEM scan tools). Proficiency in using CRM and case management platforms. Excellent communication and problem-solving skills with a strong customer service mindset. Ability to travel for dealership support and service audits as needed.

#J-18808-Ljbffr

Company Overview : We are collaborating with a Malaysia-based company specializing in Sustainable Cloud and IT Infrastructure Services. The company operates across 19 countries globally, providing highly secure, sustainable, and enterprise-grade IT solutions to various industries, with a strong focus on banking and financial services. Job Summary: As a Technical Support Specialist, you will play a crucial role in delivering exceptional support to our valued customers. Your primary responsibilities will include conducting log analysis and providing comprehensive technical assistance in alignment with our internal processes. Responsibilities:

Provide support for AS400 hardware and some software aspects, ensuring system reliability and performance. Maintain, upgrade, and replace AS400 hardware as needed to optimize functionality. Assist in hardware installation and coordinate related projects. Diagnose and resolve system errors to maintain operational efficiency. Perform AS400 operating system upgrades and apply critical security patches and bug fixes. Troubleshoot, monitor, and administer the AS400 software and hardware. Work with multiple vendors to assist with the implementation of projects. Support day-to-day computer operations which include firmware and OS upgrades. Key Requirements:

Bachelor’s degree in IT, Engineering, or equivalent in a relevant discipline. Power7-10 technology refresh and OS upgrade experience will be an advantage. At least 4 years of administration experience in AS400 (mandatory), Unix, and Windows environments. Minimum of 4 years of experience in an AS400 system engineer role. Familiarity with backup and recovery tools, preferably BRMS, Tivoli, etc. IBM Certifications like IBM i (C ) & IBM i (C ) or ITIL Certification will be an advantage. Rewards: The opportunity to be part of a fast-growing Group which is a leader in its field of industry and offers excellent career progression opportunities locally. The Group understands the importance of workplace values and culture where they strongly encourage employees to develop their strengths and recognize their achievements accordingly. To Apply: If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to Due to overwhelming responses, we will only be able to contact shortlisted candidates. Job Ref: /104 Consultant: Hui Cheng Heng Registration No: -W) EA Licence No: JTKSM 949A

#J-18808-Ljbffr