484 IT Support Specialist jobs in Malaysia

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

• Penang
• Full Time
• Technical

• Rescuing Websites: Quickly troubleshoot downtime, slow loading, and error messages to get customers back online.
• Email Expert: Set up email accounts, resolve delivery issues, and ensure seamless communication.
• Domain Master: Assist with domain registration, transfers, and management effortlessly.
• cPanel Guru: Guide users through cPanel/WHM for file management, databases, and hosting essentials.
• Support Superstar: Deliver friendly, efficient support via phone, email, and chat, ensuring every customer leaves happy.

• Tech-Savvy: Strong knowledge of web hosting basics, including websites, domains, emails, and DNS.
• Customer-Focused: Great communication skills with a genuine passion for helping others.
• Problem-Solver: Skilled at diagnosing and fixing technical issues effectively.
• Team Player: Works well with others and eager to learn and grow together.
• Adaptable: Thrives in fast-paced environments and handles multiple tasks with ease.

• No. 1 Hosting Company in SEA: Join the leading web hosting provider in Southeast Asia.
• Performance Incentives: Achieve KPIs and earn attractive incentives for your hard work.
• Engaging Team Culture: Enjoy team-building activities and personal conversations with the CEO.
• Career Growth Opportunities: Experience business trips and unlock broad career progression.
• Customer Recognition: Be acknowledged through customer testimonials and feedback, with the satisfaction of solving key issues.

You’ll troubleshoot website issues, configure email, manage domains, and provide expert guidance to our customers. Your passion for technology and commitment to customer satisfaction will make you an invaluable part of our team.

Company Overview :

We are collaborating with a Malaysia-based company specializing in Sustainable Cloud and IT Infrastructure Services. The company operates across 19 countries globally, providing highly secure, sustainable, and enterprise-grade IT solutions to various industries, with a strong focus on banking and financial services.

Job Summary:

As a Technical Support Specialist, you will play a crucial role in delivering exceptional support to our valued customers. Your primary responsibilities will include conducting log analysis and providing comprehensive technical assistance in alignment with our internal processes.

• Provide support for AS400 hardware and some software aspects, ensuring system reliability and performance.
• Maintain, upgrade, and replace AS400 hardware as needed to optimize functionality.
• Assist in hardware installation and coordinate related projects.
• Diagnose and resolve system errors to maintain operational efficiency.
• Perform AS400 operating system upgrades and apply critical security patches and bug fixes.
• Troubleshoot, monitor, and administer the AS400 software and hardware.
• Work with multiple vendors to assist with the implementation of projects.
• Support day-to-day computer operations which include firmware and OS upgrades.

• Bachelor’s degree in IT, Engineering, or equivalent in a relevant discipline.
• Power7-10 technology refresh and OS upgrade experience will be an advantage.
• At least 4 years of administration experience in AS400 (mandatory), Unix, and Windows environments.
• Minimum of 4 years of experience in an AS400 system engineer role.
• Familiarity with backup and recovery tools, preferably BRMS, Tivoli, etc.
• IBM Certifications like IBM i (C9010-022) & IBM i (C9060-528) or ITIL Certification will be an advantage.

Rewards:

The opportunity to be part of a fast-growing Group which is a leader in its field of industry and offers excellent career progression opportunities locally. The Group understands the importance of workplace values and culture where they strongly encourage employees to develop their strengths and recognize their achievements accordingly.

To Apply:

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref: 20250214/104

Consultant: Hui Cheng Heng

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A

Business Support Specialist page is loadedBusiness Support Specialist Apply locations Petaling Jaya, Selangor, Malaysia MYS - Petaling Jaya - Multiple OpCo time type Full time posted on Posted 2 Days Ago job requisition id R1294880

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

The Business Support Specialist is responsible for direct communication with the customer, sales, finance and various departments within the business to support end to end customer master process, service order and portal management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.

This position reports to the Customer Service Manager and is part of KL ComOps team located in Petaling Jaya and will be an on-site role.

In this role, you will have the opportunity to:

• Manage customer queries from order entry (service order) to product delivery to attain customer and stakeholder satisfaction within the guidelines
• Handle customer's complaints and disputes
• Collaborate and communicate across functional teams such as sales, finance, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

The essential requirements of the job include:

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills in English, organization skills, ability to prioritize, and customer centric mindset.
• Data entry and management of sales incentive payment information, order information, customer complaints, and returns. Collaborate across functional teams such as sales, shipping, engineering, etc. to support customer requirements and ensure order compliance with company policy and external and/or legal requirements.

It would be a plus if you also possess previous experience in:

• ERP knowledge with SAP in order management, customer master or any portals such ARIBA, Tungsten or E-commerce.
• Experience working with Sales and Marketing team ensuring accurate and timely processing of incentive payouts, working with accounting and other relevant departments.
• Professional diploma/degree, or equivalent years of experience

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info .

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

Please read our Applicant Data Privacy Notice carefully here .

️ Stable company with a strong employer brand

Mission-driven, customer-centric organisation

Opportunity to work with diverse, global teams

️ Remote-friendly work culture

Competitive salary and performance bonus

• Troubleshoots hardware, software, and network issues remotely: PCs, Microsoft servers, smartphones, printers, routers, VMs, VOIP, VLANs…
• Sets up new users and maintains their accounts through a wide variety of administrative control panels
• Prepares new computers according to each user’s environment
• Demonstrates patience, humility, and adaptability in a fast-paced environment
• Communicates effectively with customers of varying technical knowledge and emotional states
• Near-perfect English speaking skills
• 1-2 years of experience in IT/help desk
• Entry to mid-level experience
• Understanding of Active Directory and servers is ideal
• Provides support via phone, chat, or email, including remote management tools
• Certifications such as A+ and N+ are preferred; company offers certification support
• Experience with servers and networking equipment
• Experience with remediation of server and network outages

Tech Guru builds the accounting firms of the future. We are a nationwide IT service company delivering CIO-level strategy to accounting firms seeking innovative technology resources and guidance.

Founded by Daniel Moshe, who started as a college kid fixing computers, Tech Guru has evolved to serve CPA firms of all sizes, ensuring maximum productivity and cybersecurity for our clients.

Chevron Malaysia Limited is accepting online applications for the position of Customer Support Specialist located in Kuala Lumpur,Malaysia through August 21 , 2025 at 11:59 p.m. (Eastern Standard Time).

Responsibilities for this position may include but are not limited to:

• General customers’ queries and complaints (services, products, promotions) handling via phone, email, and/or fax for fleet related card products & overall service stations’ customer experience

• Handle fuel ordering, updates, or changes – primary contact point for fuel terminal direct orders of service stations and customers’ orders

• Handle queries on all promotional programs – inclusive of Retail & Loyalty

• Card Functions: Handles day-to-day inquiries and maintenance on card accounts including account balance checking, transactional activities (e.g., transaction details, disputes, and waiver/adjustments) & billing statements

• Other work task(s) absorbed in support of Business Units inclusive of: credit limit/usage threshold monitoring, dunning calls on overdue accounts, monthly reporting, digitized platforms access/usage tracking, fleet card products back-end support

• As tester in business improvement processes and other digitization initiatives

• Flexible & willingness to be assigned to new roles and responsibilities whichever deemed fit by the Business after evaluation on skillsets and potential

Qualifications:

• Degree or Bachelor of Arts in any discipline e.g., Business Sciences, Informatics, or Linguistics

• Ideally 5+ years of experience in Customer Service, Data Management and IT-related support

• Willing to work on customer service centre’s shift cycles including weekends and public holidays

• Proficient in English, Bahasa Malaysia, Mandarin, and Cantonese

• Strong ability to manage large-scale, inherited datasets with precision, and simplify information through a sharp, need-to-know lens

• Team player and good communications skills

• Self-motivated and able to deliver results independently

Relocation Options:

Relocation will not be considered within Chevron parameters.

International Considerations:

Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Chevron participates in E-Verify in certain locations as required by law.

Location:

Preferably: Anyone who is passionate and excited to learn!

Salary : Up to RM3,200

Interview date : Immediate

Working hours : 5 days a week

Visa:: Malaysia

Role

As a customer support specialist, this role isthe face of the company and the first line of support for thousand's of it'scustomers across the globe. The ideal candidate will be passionate aboutproviding the highest level of service and resolving issues that customers havewhether through correspondence, phone or other platforms. They will also helpto setup processes to deliver on the promise of service and resolution.

Responsibilities

• Provide operational support to clients by answering calls and online queries, and provide technical solution to the issues.
• Identify and provide feedback from customer to support team for continuous improvement.
• Document call center processes and FAQ and work on continuous process improvement.
• Provide product and technical guidelines for clients and educate clients on how to use new features or add on programs.
• Keep and update reported issues and work closely with technical support team to assure quality client customer service.

Requirements

• Good written and spoken communication skills in English and Bahasa Malaysia (ability to speak in Mandarin will be an added advantage).
• Must be energetic, positive minded and good team player.
• Good work ethic, well organized and self-motivated.
• Great attention to detail and ability to multitask.

About the Role

• As an Order Support Specialist , you will play a vital role in ensuring customer satisfaction and supporting the success of our brands across the APAC region. You’ll be responsible for the accurate and timely processing of orders, shipments, and returns, acting as a key liaison between our customers and internal teams.

Key Responsibilities

• Accurately process customer orders, amendments, and releases in line with system and compliance guidelines.

• Monitor order fulfillment and delivery timelines, proactively addressing any risks or opportunities and communicating with relevant stakeholders.

• Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.

• Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.

• Support continuous improvement by contributing to the harmonization and optimization of operational processes.

What We’re Looking For

• A customer-centric mindset with a passion for delivering exceptional service.

• Strong attention to detail and the ability to effectively plan, organize, and prioritize tasks.

• A curious and proactive attitude with a drive for continuous improvement.

• Excellent communication and problem-solving skills , with the ability to build strong partnerships and collaborate across teams.

• 1 year of experience in related field (fresh graduates are encouraged to apply!)

• Proficiency in English (spoken and written)

Why Join Us?

• You’ll be part of a dynamic, multicultural team that values innovation, collaboration, and excellence. If you're ready to make a meaningful impact and grow your career in a fast-paced environment, we’d love to hear from you.

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VF Diversity Vision StatementVF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.