40,396 IT Manager jobs in Malaysia

IT Manager (Manufacturing Execution System/Computer Integrated Manufacturing) Qualifications

• Degree in Computer Science, Information Technology or related qualification.

• Proven work experience with implementation and maintenance of Manufacturing Execution System (MES) and Computer Integrated Manufacturing (CIM) systems.
• Good understanding of business processes related to Outsourced Semiconductor Assembly and Test (OSAT) environment.
• Good knowledge of MES and CIM systems architecture and framework, systems development, message bus, web services, messaging API and related methodologies.
• System support, maintenance exposure and good overall knowledge of the features and functionalities of top-notch MES systems (e.g. FACTORYworks, Workstream, Camstar) are required.
• Hands on experience with programming tools such as C#, Visual Basic, .NET framework, SQL query language and relational databases.
• Strong technical background with good analytical and problem-solving skills.
• Good interaction skill with customers and internal users.

• Manage, maintain and support MES and CIM systems and related projects in Assembly and Final Test facilities.
• Lead a team of Developers to develop and fulfill users’ applications change requests and integration requirements of MES and CIM systems.
• Lead a team of System Administrators to administer MES and CIM systems.
• Lead the team to support and troubleshoot issues arising from the MES and CIM systems and/or interfaces to other enterprise systems.
• Lead the team to work closely with other functional teams to provide seamless integration with other enterprise systems.
• Work closely with other functional teams to deliver customers’ and users’ IT requests in a timely manner.
• Provide relevant systems documentation.

Your role

We are looking for a proactive and results-driven IT Manager to lead the technology landscape of our optical retail business in Malaysia, supporting over 90 retail stores.

This role plays a critical part in ensuring the IT excellence, maintaining and evolving our IT infrastructure, ensuring the stability of retail systems, supporting business growth, and managing post-integration support for our SAP system. The ideal candidate is hands-on, business-oriented, and experienced in managing IT in a fast-paced retail environment.

Main Responsibilities:

Retail IT Operations & Support

• Oversee day-to-day IT operations across all stores and offices, supporting approximately 400 end users.
• Ensure high system availability for POS, CRM, payment solutions, and store inventory systems.
• Lead IT support and troubleshooting, ensuring timely resolution of store and office issues.

SAP Post-Integration Support

• Manage and implement new SAP system for the retail business.
• Coordinate with regional IT teams to resolve technical and functional issues.
• Train users and drive continuous improvements in related workflows and system utilization.

Store Expansion & Infrastructure

• Manage IT assets, software and hardware rollouts, and retail network stability.
• Provide IT setup and support for existing/ new store openings, relocations, and refurbishments.

Project & Vendor Management

• Lead and support local IT projects, including system upgrades and digital initiatives.
• Manage external vendors and service providers, ensuring IT performance are met accordingly to the business needs.
• Plan and monitor the IT budget, ensuring cost-effective solutions.

IT Compliance and Policies

• Set up, implement and monitor all IT policies and practices for Optical Retail Malaysia according to local law and regulation and group’s internal standard and compliance.

Main Requirements:

• Bachelor's degree in Information Technology , Computer Science , or related field.
• More than 6yrs of relevant experience, including experience retail IT leadership role .
• Hands-on experience with SAP systems
• Strong understanding of retail technologies (POS, CRM, inventory systems, networks).
• Excellent troubleshooting, project management, and vendor coordination skills.
• Effective communicator with the ability to train and support non-technical users.
• Capable in leading all IT related matters and drive IT excellence with MNC standards.
• Willingness to travel occasionally to store locations across Malaysia.

IT Manager (Manufacturing Execution System/Computer Integrated Manufacturing)

Qualification:

• Degree in Computer Science, Information Technology or related qualification.

Job requirements

• Proven work experience with implementation and maintenance of Manufacturing Execution System (MES) and Computer Integrated Manufacturing (CIM) systems.
• Good understanding of business processes related to Outsourced Semiconductor Assembly and Test (OSAT) environment.
• Good knowledge of MES and CIM systems architecture and framework, systems development, message bus, web services, messaging API and related methodologies.
• System support, maintenance exposure and good overall knowledge of the features and functionalities of top-notch MES systems (e.g. FACTORYworks, Workstream, Camstar) are required.
• Hands on experience with programming tools such as C#, Visual Basic, .NET framework, SQL query language and relational databases.
• Strong technical background with good analytical and problem-solving skills.
• Good interaction skill with customers and internal users.

Job functions:

• Manage, maintain and support MES and CIM systems and related projects in Assembly and Final Test facilities.
• Lead a team of Developers to develop and fulfill users' applications change requests and integration requirements of MES and CIM systems.
• Lead a team of System Administrators to administer MES and CIM systems.
• Lead the team to support and troubleshoot issues arising from the MES and CIM systems and/or interfaces to other enterprise systems.
• Lead the team to work closely with other functional teams to provide seamless integration with other enterprise systems.
• Work closely with other functional teams to deliver customers' and users' IT requests in a timely manner.
• Provide relevant systems documentation.

Job Brief
To lead and manage the organization's IT infrastructure, cybersecurity, and full stack development teams. This role ensures robust, secure, and scalable technology operations that support current business needs and future digital transformation strategies.

Job Responsibilities

• Infrastructure Management
• Plan, implement, and maintain all IT infrastructure including networks, servers, endpoints, cloud services, and data centers.
• Ensure system reliability, scalability, and performance in alignment with HQ policies.
• Manage backup, disaster recovery, and business continuity planning.
• Cybersecurity & Compliance
• Develop, implement, and enforce cybersecurity policies and frameworks based on local and HQ guidelines.
• Monitor for and respond to security threats, vulnerabilities, and breaches.
• Ensure compliance with both local (e.g., PDPA) and global data protection laws, in alignment with Group IT governance.
• Full Stack Development
• Oversee frontend and backend application development across in-house and outsourced teams.
• Champion secure, scalable, and maintainable coding practices.
• Ensure integration and system interoperability with Group platforms where required.
• Strategic Planning & HQ Alignment
• Align IT strategy with both local business goals and HQ digital transformation roadmap.
• Act as the key liaison with Group IT in Korea, ensuring timely reporting, compliance, and execution of corporate IT directives.
• Prepare and present regular reports, dashboards, and KPIs to HQ and local management.
• Team Management & Vendor Oversight
• Lead and mentor local IT teams across infrastructure, development, and security functions.
• Drive team performance, talent development, and culture of innovation.
• Manage third-party vendors, negotiate SLAs, and monitor service delivery.

Education
Job Requirements:

• Bachelor's or Master's Degree in Information Technology, Computer Science, or related field.
• Preferred certifications: CISSP/CISM, AWS/Azure Solutions Architect, CCNP/CCIE, PMP, Agile Scrum Master.

Experience

• 8–10 years of progressive IT experience, including at least 3–5 years in a managerial capacity.
• Proven track record in:
• Infrastructure and network management
• Cybersecurity policy enforcement
• Full stack application development (.NET, , , SQL/NoSQL)
• HQ-level reporting and stakeholder management (preferably with Korean MNCs)

Skills

• Strong communication and reporting skills, including to international/HQ stakeholders.
• Strategic mindset with hands-on technical capability.
• Effective leadership, conflict resolution, and problem-solving skills.

About the role

We are seeking a dynamic and strategic Manager (IT Department) to lead and transform our technology operations. This role is responsible for planning, developing, and implementing IT strategies that support the company's vision and mission. The successful candidate will play a crucial role in safeguarding the company's data and information through the implementation of effective cybersecurity policies and ensuring compliance with relevant regulations and standards. This position also ensures that all IT systems operate efficiently, securely, and meet the company's daily operational needs.

Key Responsibilities

• Lead Digital Transformation: Develop and execute a comprehensive IT strategy focused on digital transformation, aligning technology initiatives with core business objectives.
• Spearhead AI Adoption: Drive the integration of AI and machine learning across the organization, identifying opportunities to enhance efficiency, automate processes, and unlock new business insights.
• Manage IT Infrastructure: Oversee the entire IT ecosystem, ensuring the security, reliability, and scalability of our infrastructure and applications.
• Lead a High-Performance Team: Mentor, lead, and develop a team of IT professionals, fostering a culture of innovation, continuous learning, and excellence.
• Strategic Planning: Manage IT budgets, vendor relationships, and technology roadmaps to ensure the company remains at the forefront of technological advancement.

We are looking for a candidate who is not only a seasoned IT professional but a visionary with a proven ability to innovate.

• A Bachelor's degree in Computer Science, Information Technology, or a related field.
• A minimum of 15 years of experience in the IT field, with at least 5 years in a managerial or leadership capacity.
• Demonstrable experience in digital transformation initiatives, with a strong focus on implementing and managing AI-driven solutions.
• A solid understanding of emerging technologies and their potential to create business value.
• Exceptional leadership, communication, and stakeholder management skills.

What we offer

At Syarikat Perumahan Negara Berhad, we are committed fostering a supportive and collaborative work environment that empowers our employees to thrive. We offer a competitive salary, comprehensive benefits and opportunities for professional development and career advancement. Our goal is to provide a rewarding and fulfilling experience for all who join out team.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Information Technology Manager is responsible for the implementation of Information Technology (IT) in the hotel in accordance with Hilton's IT strategies and priorities, as well as measuring IT costs, benefits and performance in the hotel and providing this information to hotel management and the Regional Information Technology Manager.

What will I be doing?
As the Information Technology Manager, you will be responsible for performing the following tasks to the highest standards:

• Maximize and protect hotel profitability through the leverage of IT, training and operational best practices.
• Maximize opportunities to reduce IT costs through effective purchasing & negotiating maintenance contracts.
• Identify and propose opportunities to augment revenue.
• Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly.
• Responsible for the management and control of all IT expense according to an agreed plan.
• Ensure a business continuity plan is established and tested for all parts of the business.
• Ensure the highest possible IT service is provided to the agreed standards and best practices.
• Work with Business Management to expedite access and better utilization of information.
• Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.
• Ensure guest IT queries are managed to defined standards with minimal risks.
• Ensure brand standards are communicated and maintained for Guest and Business Service.
• Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.
• Consistently promote the brand and encourage the use of the brand by IT suppliers.
• Ensure IT resources are maintained in the hotel to support the commercial & business needs.
• Identify and ensure all hotel data has ownership and accountability within the organization.
• Ensure a successor is identified and trained to the standard.
• Provide IT support to other Hilton hotels when required.
• Cross train other hotel IT personnel to provide cover.
• Manage and monitor local vendors and / or local representatives of global / area vendors.
• Ensure that hotel data is secured and in line with stated standards and best practices.
• Ensure access control is in line with stated standards and best practices.
• Ensure regular self-evaluations of IT practices are completed and communicated.
• Maintain standards and best practices in the hotel and evaluate compliance and ensure machine room access registration and safety.
• Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures.
• Communicate status, risks, opportunities to the General Manager, hotel Management and Regional & Area IT Management.
• Adhere to the hotel's security and emergency policies and procedures.
• Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
• Manage local implementation projects.
• The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
• Carry out any other reasonable duties and responsibilities.

What are we looking for?
An Information Technology Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University degree, majoring in IT, with relevant certificate(s).
• At least 2 years of experience in the same position in the hospitality industry.
• Proficient in Microsoft Office applications
• Good communication and interpersonal skills.
• Proficient in English and Chinese to meet business needs.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations
Conrad Kuala Lumpur

Schedule
Full-time

Brand
Conrad Hotels & Resorts

Job
Data and Information Management

Your role

We are looking for a proactive and results-driven IT Manager to lead the technology landscape of our optical retail business in Malaysia, supporting over 90 retail stores.

This role plays a critical part in ensuring the IT excellence, maintaining and evolving our IT infrastructure, ensuring the stability of retail systems, supporting business growth, and managing post-integration support for our SAP system. The ideal candidate is hands-on, business-oriented, and experienced in managing IT in a fast-paced retail environment.

Main Responsibilities:

Retail IT Operations & Support

• Oversee day-to-day IT operations across all stores and offices, supporting approximately 400 end users.
• Ensure high system availability for POS, CRM, payment solutions, and store inventory systems.
• Lead IT support and troubleshooting, ensuring timely resolution of store and office issues.

SAP Post-Integration Support

• Manage and implement new SAP system for the retail business.
• Coordinate with regional IT teams to resolve technical and functional issues.
• Train users and drive continuous improvements in related workflows and system utilization.

Store Expansion & Infrastructure

• Manage IT assets, software and hardware rollouts, and retail network stability.
• Provide IT setup and support for existing/
  new store openings,
  relocations, and refurbishments.

Project & Vendor Management

• Lead and support local IT projects, including system upgrades and digital initiatives.
• Manage external vendors and service providers, ensuring IT performance are met accordingly to the business needs.
• Plan and monitor the IT budget, ensuring cost-effective solutions.

IT Compliance and Policies

• Set up, implement and monitor all IT policies and practices for Optical Retail Malaysia according to local law and regulation and group's internal standard and compliance.

Main Requirements:

• Bachelor's degree in
  Information Technology
  ,
  Computer Science
  , or related field.
• More than 6yrs
  of relevant experience, including experience
  retail IT leadership role
  .
• Hands-on experience with
  SAP systems
• Strong understanding of
  retail technologies
  (POS, CRM, inventory systems, networks).
• Excellent troubleshooting, project management, and vendor coordination skills.
• Effective communicator with the ability to train and support non-technical users.
• Capable in leading all IT related matters and drive IT excellence with MNC standards.
• Willingness to travel occasionally to store locations across Malaysia.

Job Description:

ERP System

1. Troubleshoot system errors and work with the ERP vendor team to resolve more complex issues.
2. Provide training and support to users of the ERP system. (Quarterly basis).
3. Create and maintain system documentation, including user guides and training materials.
4. Collaborate with vendors to ensure the ERP system integrates smoothly with other business systems.
5. Control the preparation of systems tests and evaluate their outcome to ensure that standards are maintained. (UAT, SIT).
6. Monitor the ERP system and ensure it is performing optimally and meeting business needs.

IT Operations & Infrastructure

1. Develop and manage the IT budget, monitor expenditures, and ensure cost-effective use of financial resources for IT projects and operations.
2. Plan, execute and monitor IT projects, including new system implementation, upgrades and migrations, ensuring they meet deadlines and objectives.
3. Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.
4. IT infrastructure management: Oversee and maintain networks, servers, hardware, software and end-user devices to identify and report system bugs and suggest system enhancements.
5. Engage and support user department in introducing new procedures and train users to ensure these are implemented effectively with minimal disruption.
6. Able to read, analyze and interpret computer hardware and systems management technical manuals and procedures.
7. Manage and maintain all server infrastructure including physical and Hyper-V virtual servers.
8. Administration of all servers and storage infrastructure.
9. Manage and maintain all network infrastructure services ensuring security and protection of data on corporate network devices.
10. Vendor management: Manage contracts with IT vendors ensuring negotiating favorable terms, resolve problems and issues with hardware and software.
11. Inventory and software licensing to keep track of hardware inventory and ensure compliance with legal software requirements.
12. Propose and source for new technique/solution for overall PC and printer support.
13. Anti-Virus Administration - close monitoring and managing emergency outbreak response processes.
14. Create and enforce disaster recovery plans and security protocols.
15. Report and track technical issues and oversee the subscription management of the system.
16. Ensure the protection of information from accidental or unauthorized damage, removal or modification.
17. Analyze the structure and flow of the business' work to identify possible application solutions or workflow.
18. Manage and maintain server-based applications running on the network including Active Directory Services.
19. Lead, mentor and evaluate IT team members, handling hiring, training and performance management to build high performing team.
20. Any other duty & responsibility which the company may assign from time to time.

Job Requirements:

• Possess at least a Bachelor's Degree in any related Information Technology field.
• At least 5 years of working experience in IT systems, ERP support or system implementation, business analysis, process design and operations management preferably with manufacturing sector.
• Understand the ERP module such as Supply Chain, Production, and Finance module.
• Experience with IT project and service management (ITIL or PMP certificated is an added advantage).
• Strong background in managing IT teams and implementing projects.
• Good communication skills, ability to collaborate effectively with all levels, expertise in decision making and coordinating complex initiatives.
• Strong initiative, good time management & prioritization.
• Ability to handle multiple tasks simultaneously, good leadership and problem-solving skills.