What Public Bank Jobs are in Kuala Lumpur?

**Job Purpose and Impact**
The Senior Trade Product Control Analyst will be responsible for optimisation and execution of complex financial risk management activities in commodity, foreign exchange risks and trading profit and loss for the defined businesses and areas. In this role, you will partner with Trade Product Control organization team members & other key stakeholders to deliver key controls, compliance, data and reports timely and accurately. You will contribute to standardization and optimization of processes and new solutions to enhance automation and implement transformation.
**Key Accountabilities**
+ Complete complex commodity and commodity derivatives position reporting and reconciliation activities in collaboration with key stakeholders, and ensure any significant differences are resolved and communicated appropriately.
+ Monitor commodity and foreign exchange exposure and complete all financial reporting within deadlines and compare against limits, escalate breaches of limits and get resolution of breach in collaboration with business stakeholders.
+ Manage reports and reconcile trading profit and loss including forex gain/loss by line of impact with key stakeholders.
+ Support compliance operations and monitor points of control.
+ Collaborate with peers to implement process simplification and enhance process standardization, optimize reporting, and deliver automation and transformation processes.
+ Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
+ Builds partnerships and works collaboratively with others to meet shared objectives.
+ Holds self and others accountable to meet commitments.
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
+ Experienced in leveraging financial and business systems to monitor business activities and aid in decision making
+ Experience in finance operations with a knowledge of financial risk management and related financial processes
+ Ability to design and prepare various data and analytics reports
+ Minimum of Eight years of related work experience
+ Other minimum qualifications may apply
**Preferred Qualifications**
+ Bachelor's degree in Finance, Master's degree
+ Eight years of financial / business analysis experience
+ Strong knowledge of risk management and enterprise resource planning applications
+ Previous commodity trading experience
+ Experience with Power BI, Tableau, SQL Query

Director, Bank Funding Senior Trader (Country Treasurer), CFO Group
Kuala Lumpur, Malaysia
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.**
Acknowledge ( a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
Global Funding (GF) is one of the key areas within Corporate Treasury. GF employees interact daily with internal and external constituents including front line units (FLUs), other Corporate Treasury functions such as Balance Sheet Management (BSM) / Capital Management (ECM), Corporate Treasury Finance, and Global Liquidity Management (GLM), internal control partners, regulators, market participants and investors. The mission of GF is to ensure Bank of America Corporation and all its subsidiaries are sufficiently funded at all times. The team utilizes its global presence to provide efficient funding strategies across the enterprise in the most cost effective manner, while managing the risks associated with those strategies.
The GF team manages enterprise liquidity and ensures that funding is maintained at levels sufficient to operate in normal and stressed scenarios. We are tasked to forecast the sources and uses of funds across a variety of entities and currencies, taking into account business input, the Corporation's risk appetite and projected market conditions in order to manage effectively the Corporation's key cash and liquidity positions. Implementation of our funding and hedging strategies necessitates flawlessly executing transactions with internal and external counterparties in accordance with liquidity and capital constraints, internal guidelines, legal limitations and regulatory directives.
A successful career in Corporate Treasury requires you to think critically about the many challenges facing our company and industry with an emphasis on attention to detail, teamwork and strong communication skills. The Treasury group provides an opportunity to gain broad knowledge about the company and its many businesses as well as the global markets in which we transact. Your day to day experience will be varied and challenging, and will allow you to extend your skills within various disciplines, such as market analysis, short-term money market execution and real-time liquidity risk management.
**Responsibilities:**
+ Funding execution:
+ As per GF policies and procedures, own daily funding trade execution for designated legal entities in coordination with global partners
+ Manage Local(MYR)and Foreign currency (USD) balance sheet, interest rate and liquidity gap risks
+ Monitor capital markets for signs of stress and escalate funding and liquidity issues
+ Optimize funding considering stability, price, risk appetite, and other enterprise factors
+ Manage foreign exchange and derivative trade execution for Treasury/Enterprise needs
+ Manage liquid asset buffer portfolios
+ Execute reverse repo transactions to optimize collateral portfolio
+ Provide liquidity risk counsel and pricing consultation to FLUs
+ Funding forecasting:
+ In concert with local and enterprise partners, analyze business plans and forward balance sheet for designated legal entities and develop an appropriate funding plan
+ Work with FLUs to develop an understanding of future business flows and risks
+ Work closely with international peers to manage offshore MYR flows (if applicable)
+ Investigate and correct forecast misses in order to minimize future variance
+ Risk management:
+ Manage risks within established metrics consistent with the company's risk appetite
+ Hedge interest rate and foreign exchange exposures where necessary per policy
+ Be a subject matter expert on Treasury topics and consult with FLUs on liquidity risk drivers and constraints
+ Manage excess liquidity to meet operational requirements and achieve maximum efficiency
+ Interface with local regulators on treasury-related matters (funding, liquidity and risk)
+ Balance sheet governance:
+ Chair the local Asset and Liability Committee (ALCO) and provide guidance to FLUs on balance sheet matters
+ Monitor changes in assets and liabilities and understand causation for all currencies funded
+ Be a subject matter expert on funds transfer pricing (FTP) and serve as a consultant to FLUs
+ Work with the FTP group to ensure that practices and methodologies drive desired behavior
+ Ensure that a robust control environment is maintained through compliance with all laws, regulation, policies, procedures and directives.
+ Other:
+ Represent Treasury at LMT (Local Management team) and contribute to strategic initiatives
+ Drive training and development for the Malaysia Treasury team
+ Participate in technology enhancement projects and enhance operational excellence
+ Perform extensive ad-hoc financial analysis related to funding risks and opportunities
+ Respond to spontaneous information/reporting requests both internally and from regulators
+ Where required, manage interaction withRegulatorand other stakeholders
**Skills:**
+ Undergraduate degree with quantitative focus / prefer finance, accounting or engineering major
+ Minimum relevant experience of at least 10years in Money Market / FX activities (including Asset-Liability management and ALCO exposure), with focus on balance sheet, liquidity risk management, IRR analytics, funds transfer pricing, markets or finance.
+ Advanced understanding of markets, financial statements, liquidity and risk
+ Strong Excel skills are a must.
+ Tech Tools:
+ Tableau, Alteryx, Workiva abilities will be an added advantage.
+ Word and PowerPoint proficiency
+ Ability to lead and manage a team
+ Strong ability to communicate effectively across a broad range of constituents including seasoned teammates, upper management and disparate business partners.
+ Skilled at building and maintaining strong relationships across the enterprise. Ability to deliver a difficult message while maintaining close working relationships.
+ Execution experience in interest rate and foreign exchange products both cash and derivatives
+ Demonstrated ability to communicate at a management level in English
**Desired Skills:**
+ An appropriate second language is valuable in nations where English is not the primary language
+ Creative problem solving skills and orientation
+ A genuine interest in financial markets / a drive to "win"
+ Effective communication skills
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights ( "** poster.
**View the LA County Fair Chance Ordinance ( .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

**About Cognizant**
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at or @cognizant.
**Cognizant in Asia Pacific**
In Asia Pacific (APAC), Cognizant has a strong presence in key growth markets including Australia, Singapore, Malaysia, India, Japan, China, Hong Kong, the UAE, Philippines and Saudi Arabia. It has grown rapidly in these regions and is now poised for exponential growth. We are seeking leaders with a trailblazing track record of growth to fuel this story.
Your passion, integrity and experience are integral to Cognizant's success. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service is fundamental to your success. In return, you will be empowered with opportunities and support to develop your career and collaborate with people focused on innovation and ideas.
Cognizant is fully committed to being an inclusive workplace across Asia Pacific. Come and be part of a dynamic leadership team and be a game changer.
**The Role**
The Client Relationship Manager (CRM) owns a portfolio of existing clients while driving new business growth across our focus growth industries. The primary mission is to win large deals within assigned accounts and to ensure existing engagements continue and expand.
**Role and Responsibilities**
- Lead key BFS accounts, managing the business as a P&L with accountability for their profitable growth.
- Own the end-to-end sales cycle alongside the Service Line Specialist, Client Partner, and Engagement Delivery Partner/Lead, across both domestic and global accounts.
- Build a thorough account plan and maintain it as a living document, keeping CRM (Winzone) and Forecasting application (UPLF) consistently up to date, logging all activities and contacts accurately, and working closely with local and offshore teams.
- Drive demand generation within the account by positioning Cognizant as an AI Builder - proactively identifying and qualifying new pipeline opportunities through targeted outreach, executive briefings, and account-based campaigns built around full-stack AI solutions, in partnership with marketing and the service lines.
- Communicate and orchestrate effectively across stakeholders, going beyond email to drive interactive discussions, convene meetings, and connect the right points of contact.
**Performance Measures**
Success in this role will be measured by revenue growth, Total Contract Value (TCV), margin, and customer satisfaction.
**Skills and Experience**
- Seasoned business development professional from a technology consulting and services firm, with an excellent track record of managing, retaining and growing client businesses.
- 10+ years in a quota-bearing sales role within a technology services firm.
- Strong track record of selling technology services into the BFS sector - across Wealth, Retail, Corporate and Asset Management.
- Thorough domain knowledge, with strong awareness of AI innovations across technology services and BFS industry.
- Established, demonstrable relationships with CxOs and key stakeholders in BFS accounts across Malaysia, with a practitioner's mindset for engaging senior executives on transformation solutions.
- Strategic thinker with strong negotiation, communication and facilitation skills, the confidence to plan ahead and the resilience to stay the course.
- Proven track record of improving business performance and winning large deals.
- Able to navigate a large organization, operate within a multi-dimensional matrix, and persuade through both content and confidence.
- Comfortable working with multicultural, geographically distributed teams - a strong team player able to lead diverse teams toward a common goal.
**Next Steps**
If this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you. Please apply directly with us. For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Job Summary: The Financial Analyst examines financial data and uses their findings to help the company to make business decisions. More specifically, the Financial Analysts research macroeconomic and microeconomic conditions along with company fundamentals to make predictions about businesses, sectors, and industries.
Responsibilities & Requirements:
- Cost Analysis and Reporting: review and analysis of project costing, gross margin analysis, direct charges, inventory evaluation.
- Bookings and Backlog: review and report proper net Backlog values on a monthly basis.
- Monthly reconciliations: balance sheet and P&L in accordance to US GAAP and local GAAP.
- Sox and Audit: maintain Sox compliance with Group Accounting Policies, Statutory Accounting Principles and Legal/Fiscal local regulations.
- Statutory Accounts: support for the Annual Financial Statement preparation
Preferred Experience / Skills:
- Extensive Excel 2010 knowledge including advanced functions with Excel required (Pivot tables, Vlook ups, etc)
- Working knowledge of IFRS or US GAAP and SOX regulations
- Experience with structured ERP, Oracle or SAP and consolidated reporting systems.
- Experience in manufacturing industry is highly desirable
- Knowledge of Microsoft Access is valuable
- BS or BA Degree in relevant field and 5-7 years relevant experience
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
**Req ID** : R-20215
**Job Family Group** : Finance & Accounting
**Job Family** : FA Financial Planning & Analysis
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** 137 Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Reservations
**Location** Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

POSITION : Claims Representative (Fresh graduate)
REPORTING TO : Claims Supervisor
DEPARTMENT : GIH Claims Department
**Job Description**
Cigna is one of the world's leading providers of health care, expatriate employee benefits, life, accidental
and supplemental health insurance. Headquartered in the US and listed in NYSE, the Company operates in
countries across the Americas, Europe, Africa and Asia Pacific.
Cigna Global Health Benefits (CGHB) is an integral part of Cigna's growing international businesses. Product
types include: Medical, Dental, Vision, Life, AD&D, Disability, Travel, etc., sold to groups and individuals. We
have approximately 1 million medical members around the world.
**Scope**
Critical analysis and processing of claims for medical expenses within the fixed turn around time.
**Job content**
Claims processing
- Assessing and processing claims for medical expenses while always bearing in mind the importance
of medical confidentiality.
- Accurate data input to the system applications.
- Positioning him/herself analytically and critically in the context of cost management and in respect
of existing working methods.
- Following up his/her own workload (volume and timing): keeping an eye on chronology and
processing time of the work volume and taking suitable actions.
- Participate efficiently in processing the flow of claims: inform the Team Leader about claims lacking
clarity and about possible ways of optimizing the processes.
- A sustained effort towards high-quality claims handling, accurate reimbursements and fast
transactions are important motivators.
In relation to other positions
- Providing accurate communication about a dossier to the interested internal employee.
- Tracking irregularities in procedures and highlighting these to the Team Leader.
**PROFILE**
**Education Level**
- Bachelor Degree in Medical sciences field.
**Specific Knowledge**
- Active knowledge of English and medical sciences background
- Policies cover
- Medical terminology
- Use of necessary reference works
**Skills**
- Skillful in taking decisions: takes the right action on allocated files based on the available information.
- Skillful with numbers: likes to work with numbers.
- Accurate: works accurately on the input of data, aims to work faultlessly.
- Discipline: pays attention to procedures, agreements and document flows.
- Efficient: finds a good balance between quality and quantity.
- Team player: Able to work in a team.
- Skillful with computer programs readily learns the ropes in the use of current office applications and
own Cigna International systems.
- Discreet: works discreetly with confidential (medical) information.
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Job Description
Cigna, a leading global health insurer, is going through an exciting period and we are looking to recruit an experienced IT Service Analyst in our Kuala Lumpur office. This successful candidate will be a member of the Technology, Engineering & Operations group.
Reporting to the IT Service Desk Team leader, the successful candidate will provide operational support, and access management administration within the IT Service team.
The successful candidate will be a high-performing individual who is methodical, inquisitive, and has a passion for technology and service.
The role will involve shift-based work: once every four weeks you will work from 5 AM to 2 PM (home working), and the next 3 weeks you work from 8 AM to 5 PM (office working)
**Main duties and responsibilities**
+ Provide technical support (including Avaya level 1 voice support) to onsite and remote users.
+ Install, configure, and support (IMAC) end-user devices.
+ Manage/monitor IT Service Desk Incidents and Service Request via the call management system.
+ Manage User system access for various applications.
+ Identify ways to improve the quality of the service provided and/or the efficiency of the processes within the team.
+ Ensure all incidents are managed in accordance with targets set out in SLA.
+ Escalate any issues/ outages to the IT Service Desk team leader.
+ Prioritising and allocating within IT Support teams all requests.
**Required Skills**
+ Two years of experience within an IT support team
+ Incident management skills
+ Experience with Avaya desk phone setup and mobile phones
+ Experience with a call management system
+ Experience with Microsoft Office
+ Windows 10 support and build experience. (Both OS and PC hardware)
+ Active Directory
+ Citrix Support
+ SCCM
+ Exchange account maintenance
+ Networking & patching
**Desirable Skills**
+ ITIL foundation certified.
+ Microsoft certification.
+ Experience with Service Now.
**About You**
+ Communicate clearly and effectively.
+ Excellent communication skills and be able to correspond efficiently and effectively. This includes both verbal as well as written formats.
+ A positive 'can-do' attitude with a strong commitment to customer support.
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.