What Jobs are available for Bank Tellers in Kuala Lumpur?

Senior Specialist Banking Operations - Payment Asia

Possess in-depth knowledge of Banking Operations, specifically with respect to Payment transaction and investigations. Detailed knowledge of Payment process, Investigations & understanding the associated risks. Responsible for the processing settlement of all domestic and cross-border international payment and remittance services and booking to the bank core system. Process and approve transactions within the delegated authority. In-depth knowledge and keep up to date with governing rules such Anti Money Laundering Guidelines and screenings, Sanction Regulations, and any other related policies that may come into effect from time to time, industry standard, internal bank policies, local and international landscape. Assumes full responsibility for daily activities to ensure that transactions are processed timely, accurately, efficiently and within the prescribed authorized limit. Responsible in the day-to-day operations – with an efficient and effective, to ensure that the productivity standards are duly met. Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners, adherence to SLA and TAT, while maintaining process efficiency, accuracy standards, productivity levels, quality & control measures. Support and assist the Team Lead / Team Head / Management in managing operational risk within the respective teams to avoid operational / reputational losses. Follow and support the process relating to controls, productivity, and service enhancement. Identify and escalate issues to Team Lead / Team Head where attentions and senior intervention is required. Well communicate with team members and work together as a team. Provide, monitor, track and evaluate transaction volumes, key controls, functional checks and provide daily / weekly / monthly analysis as appropriate to Team Lead / Team Head / any other unit. Participate in system testing to implement global strategy and fulfil business needs as and when required. Supports Team Lead, Team Head and Head of Operations in all initiatives for the betterment of the organization. Perform any other duties which may be assigned from time to time from Team Lead / Team Head / Head of Operations. Responsible to ensure personal performance are within department’s target range / acceptable level. Key activities: Key Performance Indicator (KPI) includes: Productivity standards (volume, efficiency rate, accuracy rate, customer service standards, etc.). Operational risk management (errors, losses, lapses in policy and procedures, etc.). Process enhancements / initiatives with measurable ROI. Support new initiatives / migrations / projects. Formal education: University degree / diploma / tertiary education Specialist knowledge (work experience, further qualification): Sound working knowledge of national and international transaction management. At least

5 years or more of working experiences

with Banking Operations, especially Payment and Investigations. Familiar with business principles, operating guidelines, and standard rules would be an advantage. Familiar with Compliance, Sanction and Regulatory policies. Analytical Skills. Additional Criteria Proficient in English language – both written and spoken. Knowledge of

Mandarin language

would be an added advantage. Advance knowledge of Banking Operations – payment environment is preferred. Proficient use of MS Office Suite. Knowledgeable of CoBa’s system / applications would be beneficial. Flexibility to shift-work if required. Willing to learn new things. Characteristics Carry positive attitude. Passionate about the role, high self-drive, hardworking, self-motivated and team player. Ability to work independently with minimal supervision. Capable of working effectively under pressure as well as meet given deadlines. Good interpersonal and communication skills. Meticulous and detail orientated. Support fair working environment. Equal Employment Opportunity: Commerz Global Service Solutions (CGSS) is an equal opportunities employer and welcomes applications from qualified candidates.

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Senior Specialist Banking Operations – Payment Asia

Job purpose: Possess in-depth knowledge of Banking Operations, specifically with respect to Payment transaction and investigations. Detailed knowledge of Payment process, Investigations & understanding the associated risks. Responsible for the processing settlement of all domestic and cross-border international payment and remittance services and booking to the bank core system. Process and approve transactions within the delegated authority. In-depth knowledge and keep up to date with governing rules such Anti Money Laundering Guidelines and screenings, Sanction Regulations, and any other related policies that may come into effect from time to time, industry standard, internal bank policies, local and international landscape. Assumes full responsibility for daily activities to ensure that transactions are processed timely, accurately, efficiently and within the prescribed authorized limit. Responsible in the day-to-day operations – with an efficient and effective, to ensure that the productivity standards are duly met. Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners, adherence to SLA and TAT, while maintaining process efficiency, accuracy standards, productivity levels, quality & control measures. Support and assist the Team Lead / Team Head / Management in managing operational risk within the respective teams to avoid operational / reputational losses. Follow and support the process relating to controls, productivity, and service enhancement. Identify and escalate issues to Team Lead / Team Head where attentions and senior intervention is required. Well communicate with team members and work together as a team. Provide, monitor, track and evaluate transaction volumes, key controls, functional checks and provide daily / weekly / monthly analysis as appropriate to Team Lead / Team Head / any other unit. Participate in system testing to implement global strategy and fulfil business needs as and when required. Supports Team Lead, Team Head and Head of Operations in all initiatives for the betterment of the organization. Perform any other duties which may be assigned from time to time from Team Lead / Team Head / Head of Operations. Responsible to ensure personal performance are within department’s target range / acceptable level. Key activities: Key Performance Indicator (KPI) includes: Productivity standards (volume, efficiency rate, accuracy rate, customer service standards, etc.). Operational risk management (errors, losses, lapses in policy and procedures, etc.). Process enhancements / initiatives with measurable ROI. Support new initiatives / migrations / projects. Formal education: University degree / diploma / tertiary education Specialist knowledge (work experience, further qualification): Sound working knowledge of national and international transaction management. At least

5 years or more of working experiences

with Banking Operations, especially Payment and Investigations. Familiar with business principles, operating guidelines, and standard rules would be an advantage. Familiar with Compliance, Sanction and Regulatory policies. Analytical Skills. Additional Criteria Proficient in English language – both written and spoken. Knowledge of

Mandarin language

would be an added advantage. Advance knowledge of Banking Operations – payment environment is preferred. Proficient use of MS Office Suite. Knowledgeable of CoBa’s system / applications would be beneficial. Flexibility to shift-work if required. Willing to learn new things. Characteristics Carry positive attitude. Passionate about the role, high self-drive, hardworking, self-motivated and team player. Ability to work independently with minimal supervision. Capable of working effectively under pressure as well as meet given deadlines. Good interpersonal and communication skills. Meticulous and detail orientated. Support fair working environment.

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Vice President - Head of Cash Operations; Global Banking Operations - Malaysia
Kuala Lumpur, Malaysia
**To proceed with your application, you must be at least 18 years of age.**
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting.
**Key Responsibilities:**
**Cash Operations**
+ Manage and control daily operations and administration of the cash operations unit covering payments, check clearing, time deposit, audit confirmation and related regulatory reporting.
+ Manage, coach performance of employees and vendor staff, to achieve excellent results, including ensuring strong awareness of the Bank's operation risk management procedures.
+ Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation.
+ Ensure standardization of processes to achieve efficiency and client delight.
+ Review and document non-standard processes in accordance with the Bank's procedures and policies. Escalate/Risk accept where required.
+ Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings.
+ Ensure effective business continuity plan is in place.
+ Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Collaborate with Product, Technology and all Key Stakeholders to deliver successful implementation.
+ Support the Bank's digital/transformation strategy.
**Key Requirements:**
+ Minimum 5 years of direct working experience in leading cash operations function.
+ Strong people manager.
+ Knowledge on local and cross border payments e.g SWIFT, payment channels.
+ Knowledge of all applicable regulatory reporting requirement and guidelines.
+ Hands-on in key regulatory reporting e.g. ITIS, CCRIS, PIDM reporting is an added advantage.
+ Project management and change management skills.
+ Sound knowledge of procedures and risk management/effective Quality Assurance.
+ Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.
+ Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration.
+ Solid knowledge on problem analysis and problem-solving.
+ Effective written, listening and verbal communication skills.
+ Self-motivated, diligent and meticulous.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting.

Key Responsibilities:

Manage and control daily operations and administration of the cash operations unit covering payments, check clearing, time deposit, audit confirmation and related regulatory reporting.

Manage, coach performance of employees and vendor staff, to achieve excellent results, including ensuring strong awareness of the Bank’s operation risk management procedures.

Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation.

Ensure standardization of processes to achieve efficiency and client delight.

Review and document non-standard processes in accordance with the Bank’s procedures and policies. Escalate/Risk accept where required.

Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings.

Ensure effective business continuity plan is in place.

Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Collaborate with Product, Technology and all Key Stakeholders to deliver successful implementation.

Support the Bank’s digital/transformation strategy.

Key Requirements:

Minimum 5 years of direct working experience in leading cash operations function.

Strong people manager.

Knowledge on local and cross border payments e.g SWIFT, payment channels.

Knowledge of all applicable regulatory reporting requirement and guidelines.

Hands-on in key regulatory reporting e.g. ITIS, CCRIS, PIDM reporting is an added advantage.

Project management and change management skills.

Sound knowledge of procedures and risk management/effective Quality Assurance.

Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.

Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration.

Solid knowledge on problem analysis and problem-solving.

Effective written, listening and verbal communication skills.

Self-motivated, diligent and meticulous.

#J-18808-Ljbffr

Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting.

Key Responsibilities Cash Operations

Manage and control daily operations and administration of the cash operations unit covering payments, check clearing, time deposit, audit confirmation and related regulatory reporting.

Manage, coach performance of employees and vendor staff, to achieve excellent results, including ensuring strong awareness of the Bank’s operation risk management procedures.

Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation.

Ensure standardization of processes to achieve efficiency and client delight.

Review and document non-standard processes in accordance with the Bank’s procedures and policies. Escalate/Risk accept where required.

Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings.

Ensure effective business continuity plan is in place.

Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Collaborate with Product, Technology and all Key Stakeholders to deliver successful implementation.

Support the Bank’s digital/transformation strategy.

Key Requirements

Minimum 5 years of direct working experience in leading cash operations function.

Strong people manager.

Knowledge on local and cross border payments e.g SWIFT, payment channels.

Knowledge of all applicable regulatory reporting requirement and guidelines.

Hands-on in key regulatory reporting e.g. ITIS, CCRIS, PIDM reporting is an added advantage.

Project management and change management skills.

Sound knowledge of procedures and risk management/effective Quality Assurance.

Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.

Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration.

Solid knowledge on problem analysis and problem-solving.

Effective written, listening and verbal communication skills.

Self-motivated, diligent and meticulous.

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Job Responsibilities

Manage & monitor client and bank balances.

Fund client’s wallets with incoming funds.

Reconciliation of bank and client balances.

Liaise with client support and sales team to identify incoming funds.

Prepare payment requests to banks, and understand the different requirements of each bank.

Daily reporting of transactions.

Ensure strict compliance with financial regulations, internal policies, and industry standards.

Maintain meticulous and accurate records on Datasoft middle office activities.

Maintain meticulous and accurate records on client wire templates.

Conduct regular audits to verify the precision of financial records and payment data.

Partner with key internal partners in Sales, Value Transfer Service (VTS) Trading, Operations, & Compliance Team to provide holistic client support.

Perform any other related lawful duties that may be given by the Management from time to time.

Job Requirements

Bachelor’s degree in business, finance, or a related field.

Prior experience in handling financial transactions and preferably in the payment or financial services industry.

Ability to work in night shift (4PM to 1AM), and flexible scheduling.

Ability to collaborate effectively across departments.

Strong knowledge of payment industry regulations and compliance requirements.

Familiar with international corporate structures and workflow.

Familiar with banking networks and payment routes.

Familiar with foreign exchange and foreign exchange quoting.

Excellent interpersonal and communication skills.

Strong verbal and written communication in English.

Ability to communicate in Chinese including Mandarin is preferable.

Detail-oriented with the ability to manage multiple tasks simultaneously.

Meticulous in managing work processes.

Problem-solving abilities and a customer-centric approach.

Adaptable and able to work effectively in a fast-paced environment.

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Senior Officer, AFC Operations (Business Banking)

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. We are guided by our values – Honorable, Enterprising, United and Committed, which drive us to do what is right, build for the future, work as one team and pursue long‑term success. Job Description

Managed the team by utilizing the manpower to support the workload and maximise staff output. Reviewed process workflows periodically to ensure continued efficiency and effectiveness of the team. Performed quality assurance checks on Know Your Customer / Customer Due Diligence and on‑going reviews completed by makers. Provided advisory to team members and BU/RM in completing their KYC/CDD and obtaining information from customers to assess suspicious activity. Assisted in the escalation of Anti‑Money Laundering (AML)/Counter‑Terrorist Financing (CFT) and sanctions related issues to Country Compliance. Ensured all KYC reviews were completed in a timely manner (NTB, OGR & triggered events). Obtained appropriate approvals for any exceptions or deferments as stipulated in UOBM’s AML/CFT guidelines. Performed monthly reporting as required by Group Client Fulfilment & Services, Country Compliance and other parties. Provided training to new joiners and existing team members when required. Reviewed team members’ performance periodically and provided feedback as necessary. Attended all incoming ad‑hoc requests in a timely manner. Job Requirements

Recognised degree with good command in English. 1–3 years of KYC/CDD experience within the banking industry. Resourceful, meticulous and strong analytical/problem‑solving skills. Self‑driven with strong interpersonal skills. Additional Requirements

Be a part of the UOB family. UOB is an equal opportunity employer.

UOB does not discriminate on the basis of age, race, gender, colour, religion, sexual orientation, disability or other non‑merit factors. All employment decisions are based on business needs, job requirements and qualifications. If you require assistance or accommodations for the recruitment process, please let us know when you submit your online application. Apply now and make a difference.

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Senior Officer, AFC Operations (Business Banking)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Managed the team by utilizing the manpower to support the workload and maximise the staff output Review the process work-flow from time to time to ensure continued efficiency and effectiveness of the team Review and perform quality assurance checks on Know Your Customer / Customer Due Diligence and on-going reviews completed by maker Provide advisory to the team members and BU/RM in completing their Know Your Customer / Customer Due Diligence and on information to obtain from customers to ascertain if an activity is suspicious or not. Assist in the escalation of Anti-Money Laundering (AML)/Countering of Terrorist Funding (CFT) and Sanctions related issues to Country Compliance. Ensure all KYC Review is completed in a timely manner (NTB, OGR & Triggered event) Ensure appropriate approvals are obtained for any exceptions or deferment as stipulated in UOBM's AML/CFT guidelines Perform monthly reporting as and when required by Group Client Fulfilment & Services, Country Compliance and/or any other parties Providing training to new joiner(s) and existing team members whenever required Review team members' performance from time to time and to provide feedback if necessary To attend all incoming ad-hoc requests in a timely manner Job Requirements Recognised degree and with good command in English At least 1-3 years of KYC/CDD experience within banking industry Resourceful and meticulous with strong analytical and problem-solving skills Self-driven with strong interpersonal skills Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference

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Team Lead, Business Operations (Corporate Banking)

AFFIN Group WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too. Job Summary The primary purpose of this role is to oversee and manage the business operations within Corporate Banking. This role is pivotal in driving business growth, monitor and support business units on operational matters while optimizing operational efficiency and excellence. Job Responsibilities Daily Operation duties on operations covering the followings: Loan disbursement, repayment, settlement/redemption, rollover Tracking of maturity dates, loan related fees and pricing System Data Maintenance / Funds Transfer / Deposit Placement / Sinking Funds / Pledges & Transfer of Shares / Audit Confirmation / Statement of Accounts / Account Opening -Escrow, CA, ODR Compile and monitor Committee Meeting papers Instruct for Issuance of Letters, Redemption / Disclaimer / Consent / Release and Discharge of securities / Redemption of titles HDA withdrawals Collecting insurance premium, processing fee and miscellaneous charges Skills Required Bachelor’s degree in finance, Business Administration, or a related field. Minimum of 5 years of experience in business operations, or related functions. Excellent leadership, communication, and interpersonal skills. Detail-oriented. Knowledge of credit products, regulatory requirements and compliance. Seniority level : Mid-Senior level Employment type : Full-time Job function : Project Management and Information Technology Industries : Banking

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