759 Customer Service Representative jobs in Kuala Lumpur

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

Are you interested in using your knowledge and experience in a fast-paced and varied role? Do you like solving problems to gain customer satisfaction?

The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.

This position is part of the Customer Service Team and will be located in Petaling Jaya, Selangor.

In this role, you will have the opportunity to:

• Manage customer orders from order entry to product delivery to attain customer satisfaction

• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements

• Gain and apply foundational knowledge of compliance and commercial operations

The essential requirements of the job include:

• Computer literacy and foundational Microsoft Office skills

• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset

• United Kingdom (UK) time zone hours and holiday schedule

• Language proficiency (Swedish) will be and added advantage

It would be a plus if you also possess previous experience in:

• ERP knowledge with SAP preferred

• Professional diploma/degree, or equivalent years of experience

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

#LI-AA1

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

Are you interested in using your knowledge and experience in a fast-paced and varied role? Do you like solving problems to gain customer satisfaction?

The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.

This position is part of the Customer Service Team and will be located in Petaling Jaya, Selangor.

In this role, you will have the opportunity to:

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

The essential requirements of the job include:

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
• United Kingdom (UK) time zone hours and holiday schedule
• Language proficiency (Swedish) will be and added advantage

It would be a plus if you also possess previous experience in:

• ERP knowledge with SAP preferred
• Professional diploma/degree, or equivalent years of experience

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com .

#LI-AA1

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Salary: RM4500 (Basic) + KPI: Up to 350RM

Working Hour: 5 days in a week

No midnight shift. Max shift timings would be till 11 PM

Job Description:

- Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)

- Clarify customer requirements; probe for understanding, use decision-support tools and resources to provide resolution to the customer

- Maintain basic knowledge of client products and/or services

- Prepare complete and accurate work including appropriately notating accounts as required

- Track, document and retrieve information in call tracking database

Qualifications

- Diploma or Bachelor's Degree in any field

- Minimum 1 year experience in customer service, outbound calls, emails and live chats

- Knowledge in social media platforms

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service, Business Development, and Information Technology

Industries

• Business Consulting and Services
• Telephone Call Centers
• IT Services and IT Consulting

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Referral note: Referrals increase your chances of interviewing at Lancesoft Malaysia by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Overview

We are looking for a high caliber candidate with strong business acumen to unleash your high potential, starting as Customer Service Representative. Our people come from different backgrounds with a shared dedication to high performance and consistent results.

• The purpose of the role is to achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer's needs to ensure the successful achievement of the company's objectives and growth.
• The role involves providing information and technical advice via telephone or e-mail on products and applications.
• The job holder needs to actively promote sales in cooperation with other sales channels.
• Scope: Anchor job in Customer Service for Inbound, Outbound, and Customer Care Handling in an MO or Region.

• Degree in Business or related discipline
• High proficiency in English & Malay
• Team playing skills with strong customer orientation
• Strong communication and presentation skills
• Self-motivation, highly energetic, outgoing character and willingness to explore self-potential in different area
• High ambition and potential to develop your long term career at Hilti

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, regardless of your background.

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own diary while being part of a friendly team. We’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with development and career opportunities as soon as you’re ready for the next challenge.

What’s the Role?

We are looking for a high caliber candidate with strong business acumen to unleash your high potential, starting as Customer Service Representative. Our people come from different backgrounds with a shared dedication to high performance and consistent results.

The purpose of the role is to achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer's needs to ensure the successful achievement of the company's objectives and growth. The role involves providing information and technical advice via telephone or e-mail on products and applications. The job holder needs to actively promote sales in cooperation with other sales channels.

Scope: Anchor job in Customer Service for Inbound, Outbound, and Customer Care Handling in an MO or Region.

• Degree in Business or related discipline
• High proficiency in English & Malay
• Team playing skills with strong customer orientation
• Strong communication and presentation skills
• Self-motivation, highly energetic, outgoing character and willingness to explore self-potential in different area
• High ambition and potential to develop your long term career at Hilti

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, regardless of your background.

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own diary while being part of a friendly team. We’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with development and career opportunities as soon as you’re ready for the next challenge.

Overview

We looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply; we value a positive attitude and a willingness to learn. If you have more experience, we 1d be happy to consider you for a senior role.

• Handle customer queries and logistics arrangements via phone and online platforms.
• Resolve customer concerns and complaints with a positive and helpful attitude.
• Maintain professional customer service, creating a great experience for customers.
• Assist Team Leaders in senior positions.
• Participate in shift-based work schedules.

• Proficient in spoken and written Cantonese , Mandarin, and English.
• Minimum of SPM or Diploma.
• Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required.
• Strong communication skills, problem-solving ability, and attention to detail.
• A positive attitude, eagerness to learn, and strong teamwork skills.

Whatu2019s the Role ?

We are looking for a high caliber candidate with strong business acumen to unleash your high potential, starting as Customer Service Representative. Our people come from different backgrounds with a shared dedication to high performance and consistent results.

The purpose of the role is to achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customeru2019s needs to ensure the successful achievement of the companyu2019s objectives and growth. The role involves providing information and technical advice via telephone or e-mail on products and applications. The job holder needs to actively promote sales in cooperation with other sales channels.

Scope: Anchor job in Customer Service for Inbound, Outbound, and Customer Care Handling in an MO or Region.

• Degree in Business or related discipline
• High proficiency in English & Malay
• Team playing skills with strong customer orientation
• Strong communication and presentation skills
• Self-motivation, highly energetic, outgoing character and willingness to explore self-potential in different area
• High ambition and potential to develop your long term career at Hilti

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if youu2019ve never worked in construction, thatu2019s fine with us. Success at Hilti is down to teamwork and ability, regardless of your background.

Weu2019ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. Youu2019ll enjoy a rare combination of autonomy and camaraderie, as youu2019ll manage your own diary while being part of a friendly team. Weu2019ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and weu2019ll reward you with development and career opportunities as soon as youu2019re ready for the next challenge.

Hiring immediately - "Customer Service Representatives "- Banking (on-site)

Location: Jalan Raja Laut, Kuala Lumpur

Working day: Monday - Sunday; rotational 5 days a week

Working hours: Rotational shift. 8 AM to 5 PM, 2 PM to 11 PM

Salary: RM 2,500 (total package), RM 260 (shift allowance), RM 1500 (completion bonus, will be given after 6 months working)

Term and Contract: 6 months (high chance to be absorbed as permanent)

Responsibilities:

- Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making

- Develop and apply thorough knowledge of practices and procedures to accomplish team goals

- Assist immediate manager with team motivation and performance monitoring

- Mentor associates to improve individual performance

- Consistently achieve individual and team performance targets under little to no direct supervision

- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

1. Fluent in English

2. Diploma and above

3. No experience needed but preferred

4. Fresh graduates welcomed

5. Able to start on 23rd October 2023

Salary: RM 2,500 (total package), RM 260 (shift allowance), RM 1500 (completion bonus, will be given after 6 months working)

Term and Contract: 6 months (will be absorbed as permanent on completion )

• Maintain a self-starter attitude while process sales transactions and providing excellent customer service
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Record all customer requests and forward those requests to the proper departments
• Building customer relationships
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Answer all customersâ questions and provide relevant information
• Make sure that all products are delivered to customers in a timely manner
• Ensure the standards set forth by the company are maintained by all personnel at all times
• Collaborate with sales teams in meetings by bringing a friendly, can-do attitude, and practice reliable and punctual attendance
  
  

• Required language(s): Bahasa Malaysia, English
• Applicants must be willing to work at Jalan Cochrane Cheras
• Preferably experienced in Customer Service.
• Must be able to work on weekends and public holidays.
• Training will be provided.
• FRESH GRADUATES are encouraged to apply.
  
  

• EPF / SOCSO
• Uniform