Explore numerous customer service job opportunities that match your skills. Customer service roles are available across various industries, focusing on communication, problem-solving, and customer satisfaction. These positions often involve direct interaction with customers, addressing inquiries, resolving complaints, and providing support to build lasting relationships.What Jobs are available for Customer Service in Malaysia?
Showing 134 Customer Service jobs in Malaysia
Customer Service Representative
Selangor, Selangor
ThermoFisher Scientific
Posted 13 days ago
Job Viewed
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Position Summary:
This role is a Southeast Asia Customer Service role and you will report to the Customer Service, Supervisor. You will drive ownership and responsibility for the day-to-day order fulfillment tasks and provide Excellent Services to our Customers and Channel Partners. You are professional, accountable, Customer centric (Customers First mentality) and enjoy working in a fast-paced matrixed environment.
**Key Responsibilities:**
+ You will be the main contact window for customer, channel partner and team member through phone, email, and or meeting mode of communication. You will act like an Account Management by providing proactive communication on any changes or delays and provide alternate options/solutions.
+ You respond optimally and efficiently to customers inquiries, ranging from quotation, orders, product availability, pricing, delivery, billing, return/replacement, complaints and other forms of documentation (e.g. proof of delivery, etc). This includes preparation of vital documentation to complete the order transactions in a timely manner.
+ Have close interlocks with other functions such as Sales, Supply Chain & Global Factories to meet Customer's expectations, as well as work with Finance on Accounts Receivables (AR), Accounts Payables (AP) issues and follow up where needed.
+ Drive the Order to Cash process, including processes such as order creation, order status communication, purchase order processing, payment & LC handling, preparation of shipping documents and coordination with logistics, distribution, and forwarders on shipments, billing and invoicing
+ Responsible to meet Operational Excellence targets by meeting Key Performance Index and Service Level Agreements.
+ Participate in process improvement when needed and ensure documentation and order processes are in line with corporate guidelines and compliance.
+ Comfortable working across borders, time zones, and cultures, dealing with a variety of global stakeholders
+ Accountable to maintain accurate records of orders, inventory, and shipments.
+ Prepare reports on order status / ad-hoc meeting.
**Our ideal candidate embodies the following traits and values to be successful in the role:**
+ Passionate about improving Customer Allegiance Score (CAS).
+ Curious and accept continuous process improvement.
+ Self-Starter and quick learner.
+ Positive and greet changes as opportunities.
+ Able to work independently, as well as collaborate with peers to work towards a common goal.
+ Multi-task efficiently in a fast-paced environment.
+ Communicate with others openly, respectfully and positively in a professional manner.
**Required and/or Preferred Qualifications from you:**
+ Diploma in Logistics/Supply Chain/Life Science or relevant major
+ 2+ years of experience in Customer Service function
+ Candidate to be customer service oriented and excellence in phone and email etiquette skills.
+ Proficiency in ERP like SAP, E1 (Oracle), & MS Office Preferred.
+ International Trading Knowledge
+ Fluent in both spoken and written English, Bhasa Melayu, additional language skills such as Mandarin, Bhasa Indonesian, Thai, Vietnamese are a plus
+ Possess attentive listening and problem-solving skills.
Competencies:
+ Demonstrates the ability to operate in a fast paced, multi-tasking environment.
+ Focuses and anticipates the needs of external and internal customers. Owns the customer experience and consistently delivers on commitments.
+ Accuracy is required in performing all functions of this position.
+ Self-starter with enthusiasm and positive outlook. Initiative and good organization skills are extremely valuable to ensure good customer service.
+ Passionately curious. Sees things from new angles, questions assumptions and conventional thinking.
+ Resilient and not afraid of changes. Loves taking on difficult challenges and resolving it.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Position Summary:
This role is a Southeast Asia Customer Service role and you will report to the Customer Service, Supervisor. You will drive ownership and responsibility for the day-to-day order fulfillment tasks and provide Excellent Services to our Customers and Channel Partners. You are professional, accountable, Customer centric (Customers First mentality) and enjoy working in a fast-paced matrixed environment.
**Key Responsibilities:**
+ You will be the main contact window for customer, channel partner and team member through phone, email, and or meeting mode of communication. You will act like an Account Management by providing proactive communication on any changes or delays and provide alternate options/solutions.
+ You respond optimally and efficiently to customers inquiries, ranging from quotation, orders, product availability, pricing, delivery, billing, return/replacement, complaints and other forms of documentation (e.g. proof of delivery, etc). This includes preparation of vital documentation to complete the order transactions in a timely manner.
+ Have close interlocks with other functions such as Sales, Supply Chain & Global Factories to meet Customer's expectations, as well as work with Finance on Accounts Receivables (AR), Accounts Payables (AP) issues and follow up where needed.
+ Drive the Order to Cash process, including processes such as order creation, order status communication, purchase order processing, payment & LC handling, preparation of shipping documents and coordination with logistics, distribution, and forwarders on shipments, billing and invoicing
+ Responsible to meet Operational Excellence targets by meeting Key Performance Index and Service Level Agreements.
+ Participate in process improvement when needed and ensure documentation and order processes are in line with corporate guidelines and compliance.
+ Comfortable working across borders, time zones, and cultures, dealing with a variety of global stakeholders
+ Accountable to maintain accurate records of orders, inventory, and shipments.
+ Prepare reports on order status / ad-hoc meeting.
**Our ideal candidate embodies the following traits and values to be successful in the role:**
+ Passionate about improving Customer Allegiance Score (CAS).
+ Curious and accept continuous process improvement.
+ Self-Starter and quick learner.
+ Positive and greet changes as opportunities.
+ Able to work independently, as well as collaborate with peers to work towards a common goal.
+ Multi-task efficiently in a fast-paced environment.
+ Communicate with others openly, respectfully and positively in a professional manner.
**Required and/or Preferred Qualifications from you:**
+ Diploma in Logistics/Supply Chain/Life Science or relevant major
+ 2+ years of experience in Customer Service function
+ Candidate to be customer service oriented and excellence in phone and email etiquette skills.
+ Proficiency in ERP like SAP, E1 (Oracle), & MS Office Preferred.
+ International Trading Knowledge
+ Fluent in both spoken and written English, Bhasa Melayu, additional language skills such as Mandarin, Bhasa Indonesian, Thai, Vietnamese are a plus
+ Possess attentive listening and problem-solving skills.
Competencies:
+ Demonstrates the ability to operate in a fast paced, multi-tasking environment.
+ Focuses and anticipates the needs of external and internal customers. Owns the customer experience and consistently delivers on commitments.
+ Accuracy is required in performing all functions of this position.
+ Self-starter with enthusiasm and positive outlook. Initiative and good organization skills are extremely valuable to ensure good customer service.
+ Passionately curious. Sees things from new angles, questions assumptions and conventional thinking.
+ Resilient and not afraid of changes. Loves taking on difficult challenges and resolving it.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Kuala Lumpur, Kuala Lumpur
The Cigna Group
Posted 12 days ago
Job Viewed
Job Description
+ Providing customer services for international claims for the reimbursement of medical expenses for the unit's dedicated contracts.
+ Rsponding to incoming queries to the Communication System in an appropriate and timely manner. Appropriate responses may require in-depth analysis and involve expert advice (Medical Consultant, Account Manager, Network Manager, Legal Advisor etc). An appropriate response is correct, clear, concise and customer-friendly.
+ Answering incoming overflow calls from the COCE for dedicated contracts, or those escalated by the COCE for expert advice.
+ Taking ownership of difficult or high-value files.
+ Responding via the most efficient channel (e.g. phone, e-mail, letter, etc).
+ Following up on the individual workload and taking appropriate action when agreed targets are not met.
+ Pro-actively optimising the unit's workflows to achieve set targets.
+ Providing accurate file information to internal employees where required.
+ Tracking procedural irregularities and raising these with the Team Leader.
+ Raising problems or difficult issues with the Head.
+ Actively working to maintain a co-operative and friendly working environment.
+ You have a master degree or equal through experience.
+ You have good knowledge of English (both spoken and written), additional languages such as (Thai, Mandarin & Spanish) are required.
+ Medical terminology
+ Use of necessary reference works
+ Knowledge of Microsoft Office and proprietary IT applications
+ Written skills: conveys messages in clear language, paying attention to accent/circumstances
+ and appropriate style.
+ Customer-focused: communicates empathically.
+ Skilled decision-maker: takes the right action on allocated files based on the information available.
+ Accurate: works accurately by giving complete and correct answers
+ Responsible: ensures that assigned contracts are followed up in a diligent, timely and accurate manner.
+ Disciplined: follows procedures, agreements and document flows correctly.
+ Efficient: able to strike the right balance between quality and quantity.
+ Team-player: enjoys working as part of a team.
+ Computer-literate: quick to learn current office applications and Cigna International in-house systems.
+ Discrete: exercises utmost discretion when dealing with confidential (medical) information.
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
+ Rsponding to incoming queries to the Communication System in an appropriate and timely manner. Appropriate responses may require in-depth analysis and involve expert advice (Medical Consultant, Account Manager, Network Manager, Legal Advisor etc). An appropriate response is correct, clear, concise and customer-friendly.
+ Answering incoming overflow calls from the COCE for dedicated contracts, or those escalated by the COCE for expert advice.
+ Taking ownership of difficult or high-value files.
+ Responding via the most efficient channel (e.g. phone, e-mail, letter, etc).
+ Following up on the individual workload and taking appropriate action when agreed targets are not met.
+ Pro-actively optimising the unit's workflows to achieve set targets.
+ Providing accurate file information to internal employees where required.
+ Tracking procedural irregularities and raising these with the Team Leader.
+ Raising problems or difficult issues with the Head.
+ Actively working to maintain a co-operative and friendly working environment.
+ You have a master degree or equal through experience.
+ You have good knowledge of English (both spoken and written), additional languages such as (Thai, Mandarin & Spanish) are required.
+ Medical terminology
+ Use of necessary reference works
+ Knowledge of Microsoft Office and proprietary IT applications
+ Written skills: conveys messages in clear language, paying attention to accent/circumstances
+ and appropriate style.
+ Customer-focused: communicates empathically.
+ Skilled decision-maker: takes the right action on allocated files based on the information available.
+ Accurate: works accurately by giving complete and correct answers
+ Responsible: ensures that assigned contracts are followed up in a diligent, timely and accurate manner.
+ Disciplined: follows procedures, agreements and document flows correctly.
+ Efficient: able to strike the right balance between quality and quantity.
+ Team-player: enjoys working as part of a team.
+ Computer-literate: quick to learn current office applications and Cigna International in-house systems.
+ Discrete: exercises utmost discretion when dealing with confidential (medical) information.
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
Petaling Jaya, Selangor
CBRE
Posted 12 days ago
Job Viewed
Job Description
Customer Service Representative
Job ID
Posted
18-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Petaling Jaya - Selangor - Malaysia
**Customer Service Representative (Petaling Jaya)**
CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.
**CBRE Global Workplace Solutions (GWS)**
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.
Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
**About the Role:**
As a CBRE Customer Service Representative, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues.
This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns.
**What You'll Do:**
+ Answer incoming service requests, via phone, chat, email & online requests. Point of contact for all escalated customer inquiries and concerns.
+ Dispatch service request work orders for completion by vendors.
+ Verify company systems, customer service databases, and spreadsheets are accurate and being updated frequently.
+ Contact the customer for information and communicate the steps in the work order process.
+ Run, review, and distribute various customer service reports, as necessary.
+ Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates.
+ Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
+ Impact own team and other teams whose work activities are closely related.
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
**What You'll Need:**
+ High School Diploma or GED with 2-3 years of job-related experience.
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
+ Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Organizational skills with an advanced inquisitive mindset.
+ Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
If the above interests you, we would love to hear from you!
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
18-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Petaling Jaya - Selangor - Malaysia
**Customer Service Representative (Petaling Jaya)**
CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.
**CBRE Global Workplace Solutions (GWS)**
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.
Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
**About the Role:**
As a CBRE Customer Service Representative, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues.
This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns.
**What You'll Do:**
+ Answer incoming service requests, via phone, chat, email & online requests. Point of contact for all escalated customer inquiries and concerns.
+ Dispatch service request work orders for completion by vendors.
+ Verify company systems, customer service databases, and spreadsheets are accurate and being updated frequently.
+ Contact the customer for information and communicate the steps in the work order process.
+ Run, review, and distribute various customer service reports, as necessary.
+ Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates.
+ Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
+ Impact own team and other teams whose work activities are closely related.
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
**What You'll Need:**
+ High School Diploma or GED with 2-3 years of job-related experience.
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
+ Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Organizational skills with an advanced inquisitive mindset.
+ Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
If the above interests you, we would love to hear from you!
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Subang Jaya, Selangor
Eaton Corporation
Posted 13 days ago
Job Viewed
Job Description
If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to a **Customer Service Representative** in Eaton's **Electrical business** , based in **Selangor, Malaysia** . In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it's in our values, part of our vision, and our clearly defined aspirational goals.
**If you have Customer Service experience and is able to use SAP (QTC/OTC module) you are highly encouraged to apply.**
**What you'll do:**
Act as the first point of contact to customers. To manage order processing, achieving on time deliveries and meeting customers' requirements.
A. Order Administration - To manage order processing and provide order acknowledgement within agreed cycle time. Ensure accuracy and update customers on open order status by phone, e-mails or meeting.
B. Outbound Management - To follow up deliveries and ensure on-time delivery as promised. Create delivery note, prepare packing list and invoice (includes credit note, debit note)
C. Warranty Support - To manage order processing for warranty claims. Support RMA matters and facilitate with customers, warehouse and technical team
D. Project Management - To track and manage project orders with internal stakeholders on deliverables.
E. To be committed & responsible for Quality Management System:
a. Implement the process approach and risk-based thinking
b. Provide the necessary support to fully implement and sustain the QMS
c. Communicating to the organization the importance of conforming to QMS requirements
d. Ensuring the QMS meets its goals
e. Engage, direct, and support individuals contributing to the QMS
f. Create a culture of continuous improvement
**Qualifications:**
Degree or Diploma in any field
At least 5-8 years of customer service or order fufillment experience or equivalent 2-3 years from same industry/ field
**Skills:**
A. Proficient in Microsoft Office and SAP is a must
B. Basic writing and communication skills
C. Have a sense of responsibility and initiative
D. Ability to work in a dynamic environment
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
#LI-BK1
**If you have Customer Service experience and is able to use SAP (QTC/OTC module) you are highly encouraged to apply.**
**What you'll do:**
Act as the first point of contact to customers. To manage order processing, achieving on time deliveries and meeting customers' requirements.
A. Order Administration - To manage order processing and provide order acknowledgement within agreed cycle time. Ensure accuracy and update customers on open order status by phone, e-mails or meeting.
B. Outbound Management - To follow up deliveries and ensure on-time delivery as promised. Create delivery note, prepare packing list and invoice (includes credit note, debit note)
C. Warranty Support - To manage order processing for warranty claims. Support RMA matters and facilitate with customers, warehouse and technical team
D. Project Management - To track and manage project orders with internal stakeholders on deliverables.
E. To be committed & responsible for Quality Management System:
a. Implement the process approach and risk-based thinking
b. Provide the necessary support to fully implement and sustain the QMS
c. Communicating to the organization the importance of conforming to QMS requirements
d. Ensuring the QMS meets its goals
e. Engage, direct, and support individuals contributing to the QMS
f. Create a culture of continuous improvement
**Qualifications:**
Degree or Diploma in any field
At least 5-8 years of customer service or order fufillment experience or equivalent 2-3 years from same industry/ field
**Skills:**
A. Proficient in Microsoft Office and SAP is a must
B. Basic writing and communication skills
C. Have a sense of responsibility and initiative
D. Ability to work in a dynamic environment
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
#LI-BK1
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This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Seremban, Negeri Sembilan
The Champions
Posted 8 days ago
Job Viewed
Job Description
*Kerja Kosong Seremban*
-Customer Service Representative
-Full time
-Office di Kemayan Square Seremban
-Seminggu RM700, sebulan RM 2800
-9am-6pm (Office Hour)
-Tiada pengalaman boleh mohon
-Warganegara Malaysia
-Customer Service Representative
-Full time
-Office di Kemayan Square Seremban
-Seminggu RM700, sebulan RM 2800
-9am-6pm (Office Hour)
-Tiada pengalaman boleh mohon
-Warganegara Malaysia
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This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Ipoh, Perak
SIMANA NETWORK SDN BHD
Posted 8 days ago
Job Viewed
Job Description
Simana Network Sdn Bhd is hiring a Full time Customer Service Representative role in Greentown Business Centre, Perak. Apply now to be part of our team.
Job summary:
• No experience required for this role
We are well established company looking for ambitious candidates. No experience need as training provided. All age groups are welcome. Fresh grades and internship encourage to apply. Candidate from Kampar, Gopeng, Simpang Pulai, Batu Gajah, Seri Iskandar, Teluk Intan are encourage to join our company.
IMMEDIATE STARTER!
Benefits:
- Attractive Bonuses
- Weekly & Monthly incentive
- Flexible working hours
- Fun & Trendy environment
- Carrier Opportunities
- Travel Opportunities
Responsibilities:
- Develop Customer base for clients
- Work in team environment
- Provide knowledgeable answer to client question about services
- Discipline in working environment
Job summary:
• No experience required for this role
We are well established company looking for ambitious candidates. No experience need as training provided. All age groups are welcome. Fresh grades and internship encourage to apply. Candidate from Kampar, Gopeng, Simpang Pulai, Batu Gajah, Seri Iskandar, Teluk Intan are encourage to join our company.
IMMEDIATE STARTER!
Benefits:
- Attractive Bonuses
- Weekly & Monthly incentive
- Flexible working hours
- Fun & Trendy environment
- Carrier Opportunities
- Travel Opportunities
Responsibilities:
- Develop Customer base for clients
- Work in team environment
- Provide knowledgeable answer to client question about services
- Discipline in working environment
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Kuala Lumpur, Kuala Lumpur
Talent Recruit
Posted 2 days ago
Job Viewed
Job Description
Job description:
We are seeking Customer Service Representatives with professional proficiency in English, based in Kuala Lumpur. Candidates with prior call centre experience will be given preference, fresh graduates are encouraged to apply.
Key Responsibilities:
- Deliver excellent customer service via phone, chat, and email , ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges.
- Strive to achieve individual KPIs and team goals while contributing to overall team performance.
- Represent and advocate the companys culture internally and externally, and assist with ad hoc projects as assigned.
Requirements:
- Proficient in both verbal and written English and Malay (will have to pass SVAR English test)
- Competent in computer operations with solid knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.) and a typing speed above 45 words per minute .
- Flexible to work in 24/7 environment with various shifts (morning, day, afternoon, and night), including weekends and public holidays.
Qualified and interested candidates may apply online or email your updated resume
Only shortlisted candidates will be notified.
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This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative - Spanish Speaking / EMEA Timezone
Kuala Lumpur, Kuala Lumpur
Danaher Corporation
Posted 5 days ago
Job Viewed
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business System ( which makes everything possible.
The Customer Service Representative - Spanish Speaker - EMEA Timezone is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.
This position is part of the Customer Service Team and will be located in Petaling Jaya, Selangor, Malaysia.
In this role, you will have the opportunity to:
+ Manage customer orders from order entry to product delivery to attain customer satisfaction
+ Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
+ Gain and apply foundational knowledge of compliance and commercial operations
The essential requirements of the job include:
+ Computer literacy and foundational Microsoft Office skills
+ Clear verbal and written communication skills in Spanish, organization skills, ability to prioritize, and customer centric mindset
+ Europe (EMEA) time zone hours and holiday schedule
+ Working professional language proficiency (Spanish)
It would be a plus if you also possess previous experience in:
+ ERP knowledge with SAP preferred
+ Professional diploma/degree, or equivalent years of experience
Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business System ( which makes everything possible.
The Customer Service Representative - Spanish Speaker - EMEA Timezone is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.
This position is part of the Customer Service Team and will be located in Petaling Jaya, Selangor, Malaysia.
In this role, you will have the opportunity to:
+ Manage customer orders from order entry to product delivery to attain customer satisfaction
+ Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
+ Gain and apply foundational knowledge of compliance and commercial operations
The essential requirements of the job include:
+ Computer literacy and foundational Microsoft Office skills
+ Clear verbal and written communication skills in Spanish, organization skills, ability to prioritize, and customer centric mindset
+ Europe (EMEA) time zone hours and holiday schedule
+ Working professional language proficiency (Spanish)
It would be a plus if you also possess previous experience in:
+ ERP knowledge with SAP preferred
+ Professional diploma/degree, or equivalent years of experience
Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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7
Customer Service
Cyberjaya
NTT America, Inc.
Posted 13 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key Responsibilities:**
- Provide administrative support to the Service Desk team
- Receive, validate, and log client requests, ensuring accurate detail capture
- Assist in generating customer reports and maintaining documentation
- Perform other related tasks as assigned
- No shift work required; business hours only
**Knowledge and Attributes:**
- Detail-oriented
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Assist in generating customer reports and maintaining documentation
- Calm and focused under routine tasks
- Reliable and consistent in meeting deadlines
**Academic Qualifications and Certifications:**
- High School Certification (Diploma or Degree is a plus)
**Required experience:**
- Proficient in MS Office applications
- Fresh graduates and candidates with no experience are encouraged to apply
- Excellent English, written and verbal communication skills
- Able to work in Cyberjaya (On-site)
**Good-to-have (not mandatory)**
- Cantonese and Putonghua skills
- Basic knowledge in the technology Industry or Call Centre environment
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key Responsibilities:**
- Provide administrative support to the Service Desk team
- Receive, validate, and log client requests, ensuring accurate detail capture
- Assist in generating customer reports and maintaining documentation
- Perform other related tasks as assigned
- No shift work required; business hours only
**Knowledge and Attributes:**
- Detail-oriented
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Assist in generating customer reports and maintaining documentation
- Calm and focused under routine tasks
- Reliable and consistent in meeting deadlines
**Academic Qualifications and Certifications:**
- High School Certification (Diploma or Degree is a plus)
**Required experience:**
- Proficient in MS Office applications
- Fresh graduates and candidates with no experience are encouraged to apply
- Excellent English, written and verbal communication skills
- Able to work in Cyberjaya (On-site)
**Good-to-have (not mandatory)**
- Cantonese and Putonghua skills
- Basic knowledge in the technology Industry or Call Centre environment
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Customer Service and Customer Service VIP (Indonesian)
Horizon Network
Posted 8 days ago
Job Viewed
Job Description
Job Description
CUSTOMER SERVICE OFFICER
JOB DESCRIPTIONS:
Answering customer’s questions via phone and/or live chat
Maintaining and updating customers’ accounts
Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers
Collecting and analyzing customer’s feedback for service improvement.
REQUIREMENTS:
High School | College Degree | Bachelor Degree.
Experience as Customer Service is preferred but not required.
WITH or WITHOUT work experience in the same position are encourage to apply.
Willing to be TRAINED.
Language Required: NATIVE (Fluent), MANDARIN & ENGLISH (Intermediate).
Must be willing to relocate for work in COLOMBO, SRI LANKA.
Interview will be conducted via GOOGLE MEET, PHONE or TELEGRAM.
Can start ASAP.
CUSTOMER SERVICE OFFICER
JOB DESCRIPTIONS:
Answering customer’s questions via phone and/or live chat
Maintaining and updating customers’ accounts
Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers
Collecting and analyzing customer’s feedback for service improvement.
REQUIREMENTS:
High School | College Degree | Bachelor Degree.
Experience as Customer Service is preferred but not required.
WITH or WITHOUT work experience in the same position are encourage to apply.
Willing to be TRAINED.
Language Required: NATIVE (Fluent), MANDARIN & ENGLISH (Intermediate).
Must be willing to relocate for work in COLOMBO, SRI LANKA.
Interview will be conducted via GOOGLE MEET, PHONE or TELEGRAM.
Can start ASAP.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9