What Jobs are available for Training in Malaysia?

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Responsibilities: To assess outlet with policy and standard operating procedures (SOP); to coach on retail person to support skill development; to capable to interact and communicate clearly; to analyze and rectify challenges on retail operation consistency; and prepare report on assessment result.

• Bachelor's Degree in Business Studies/Human Resource/Management or a related field.
• Minimum 2 years working experience in retail operations, training, or coaching roles. Salary RM3K and above depending on the qualification and experience.
• Possess Train The Trainer (TTT) certification.
• Willing to travel & driving required for the role.
• Strong interpersonal and communication skills.
• Good command of English, Mandarin and Bahasa Malaysia.

Job Title:
Supervisor, Training & Quality
Job Description
The Supervisor, Quality & Training is responsible for supporting Transactional Monitoring for a single/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support their assigned portfolio. This position is responsible for the skill level and development of the employees on their team, the attainment and accuracy of evaluations across assigned portfolio, and delivering quality related analysis and insights of overall program performance. Also responsible to assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.
+ Supervise work group, including work assignment and attendance monitoring; provide input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements; manage resources across the assigned portfolio of single client or site (personnel schedules, varying account needs)
+ Maintain accurate metrics of direct reports individual performance as well as overall team level performance
+ Conduct analysis on quality performance across single site or client and be responsible to identify trends, determine root cause, present findings both internally and externally and lead corrective action plans
+ Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans
+ Lead quality task forces / action plans with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) for respective single site or client
+ Ensure consistent application of the quality process/system across assigned site or client including but not limited to calibration sessions, review the reviewer, insights and reporting; administration of applicable certification and training processes up to and including internal and client requirements
+ Develop a department of well-trained, competent professionals who continuously improve the
+ organization and themselves
+ Conduct Train-the-Trainer sessions
+ Conduct quarterly one-on-ones with Trainers
+ Coordinate with the Quality Supervisor and Operations on consistency issues
+ Create and maintain consultant training schedule
+ Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants
+ Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization
Location:
MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**Job Overview:**
The Senior QHSES Training Specialist uses best practices and knowledge of internal or external issues to improve the QHSES Training discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the QHSES Training discipline. They solve complex problems and uses their discipline-specific knowledge to improve their products or services. The Senior QHSES Training Specialist impacts a range of customer, operational, project, or service activities with the QHSES Training team and other related teams and ensures that they are working within the appropriate guidelines and policies. 
**Key Tasks and Responsibilities:**
+ Carry out local training needs analysis, develop and implement local QHSES training matrices, forecasts, and training plans
+ Assist the QHSES Training Manager in the design, development, implementation, and control of local QHSES training programs
+ Coordinate, implement, and administer global and local QHSES training programs
+ Conduct Train-the-Trainer programs
+ Maintain a database of approved Subject Matter Experts and QHSES Trainers
+ Deliver QHSES training programs
+ Provide technical advice, coaching, guidance, and mentoring to QHSES Trainers
+ Work with Training Administrator on training record maintenance
+ Assist the QHSES Training Manager in the evaluation of training proposals, facilities, and programs from external training providers
+ Assist the QHSES Training Manager with budget forecasting when required 
**Essential Qualifications and Education:**
+ Bachelor's Degree
+ Over 5 years of QHSES experience within the Energy Industry and over 3 years of training leadership experience
+ Professional Member of relevant institutions - QHSES
+ Certified Auditor
+ Knowledge of training techniques and adult learning
+ Excellent verbal and written communication skills
+ Strong presentation skills
#LI-RI1
Our ingenuity fuels daily life. Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
McDermott is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, genetic information, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

**Job Overview:**
The Principal QHSES Training Specialist interprets internal or external business issues and recommends best practices. They will be tasked with solving complex QHSES Training-related problems and will work independently with minimal guidance. The Principal QHSES Training Specialist may be responsible for leading functional teams or projects and is regarded as a specialist in the field of QHSES Training. As such, they must have in-depth expertise in QHSES Training as well as broad knowledge of the QHSES Training discipline within the Quality, Health, Safety, Environment, and Security function.
**Key Tasks and Responsibilities:**
+ Plan and oversee global QHSES training curriculum development and implementation
+ Implement and evaluate the effectiveness of QHSES training programs
+ Recommend and execute improvements where necessary
+ Develop and set Trainer's Competency Skills matrix to deliver global QHSES training programs
+ Ensure that QHSES trainers meet the minimum criteria
+ Conduct Train-the-Trainer programs
+ Maintain a database of approved Subject Matter Experts and QHSES Trainers
+ Deliver QHSES training programs (when required)
+ Assist the Training Manager in the design, development, implementation, and control of local QHSES training programs
+ Provide technical advice, coaching, guidance, and mentoring to QHSES Training functions on QHSES training programs and initiatives
+ Perform audits to assess compliance with global QHSES training policies and procedures
+ Assist in the evaluation of global training vendors, programs, and products 
**Essential Qualifications and Education:**
+ Bachelor's degree in a related field
+ Over seven (7) years of QHSES experience within the Energy Industry
+ Experienced instructional designer (instructor-led and digital)
+ Member of a professional QHSES organization
+ Certified Auditor
+ Certified Assessor
+ Fundamental knowledge of training techniques and adult learning
+ Experienced with Learning Management Systems (LMS)
+ Team player with strong team building, coaching, and mentoring skills
+ Excellent oral and written communication skills
+ Strong presentation skills
#LI-RI1
Our ingenuity fuels daily life. Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
McDermott is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, genetic information, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

**Company Description**
Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
**Job Description**
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
+ Conduct classroom training for New Hire operators
+ Plan, develop, and deliver technical training sessions to Direct Labor employees
+ Develop criteria to evaluate the effectiveness of training activities
+ Develop training materials
+ Document training events
+ Compile and publish training metrics
+ Identify potential quality problems, compliance gaps, and possible process efficiency improvements to production management
+ Provide feedback and corrective action from the daily defect review
+ Train and certify Direct Labor on general training and production process
+ Participate in SGA / Team Excellence activities
+ Conduct MSA to operators
**Qualifications**
REQUIRED:
+ Diploma in business administration, commerce, managementor equivalent
+ Minimum 3 years of working experience in manufacturing environment
PREFERRED:
+ Candidates must be flexible to work a 12 hour AWS Shift and overtime, as required by the team
+ Result oriented with strong sense of urgency and commitment
+ Excellent clarity when handling small parts
+ Proficient in reading, writing, and speaking English
SKILLS:
+ Basic computer skills, including Windows and Microsoft excel
+ Self-starter and quick learner
**Additional Information**
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ( ) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**NOTICE TO CANDIDATES:** Sandisk has received reports of scams where a payment is requested on Sandisk's behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline ( or email

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**About the Role:**
**OSTTRA India**
**The Role: Compliance Training and Reporting Analyst**
**The Team:** You will be a junior member of the Compliance team who, along with another colleague, will be responsible for the administration of OSTTRA's employee compliance records. As a large firm with regulatory obligations internationally this is a key role to ensure that staff at OSTTRA are fully aware of their responsibilities, and that the company can evidence that its staff are compliant.
**The Impact** : We are rolling out a new compliance and training platform, and need a reliable, conscientious and detail orientated individual to ensure that all training, reporting and attestations are completed.
**What's in it for you** : Grounding in the core Corporate Compliance responsibilities that most firms are subject to. Exposure to the broader Compliance function. Experience in a global financial institution.
**Responsibilities:**
+ Assisting with the set-up of the new compliance and training platforms
+ Rolling out training and attestations as required
+ Monitoring for completion of set tasks and chasing when incomplete
+ Reviewing notifications (conflicts, and gifts and entertainment)
+ Producing management information
+ Maintaining and reviewing staff eligibility for training
+ Ad-hoc compliance monitoring tasks using the training or compliance platform, as needed.
**Experience / Qualifications:**
+ Excellent spoken and written English
+ Attention to detail
+ Good communication skills
+ Ability to organise and manipulate large amounts of data
+ Previous experience in a similar role useful but not essential
+ Proficiency in google suite apps such as google sheets and gmail beneficial
+ The ability to challenge processes and propose improvements where possible.
+ Willingness to learn and improve.
**The Location: Gurgaon, India**
**About Company Statement:**
OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.
**About OSTTRA**
_Candidates should note that OSTTRA is an_ _independent firm,_ _jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global_ _provides recruitment services_ _to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts._
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
Learn more at .
**What's In It For** **You?**
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Gurgaon, Haryana, India

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Learning & Development Manager supports the hotel's training and development initiatives by assisting in the design, coordination, and delivery of learning programs that enhance team member skills, service quality, and brand alignment for single/multiple properties as assigned. You will play a key role in fostering a culture of continuous learning and professional growth across all departments. You will also play an active role in managing the hotel's internship and apprentice program, ensuring a meaningful learning experience for students while supporting the hotel's operational needs.
**What will I be doing?**
As the Assistant Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards:
+ Support the Director of Human Resources in the implementation of the hotel's learning and development strategy in line with brand and Hilton standards.
+ Coordinate and deliver onboarding sessions for new hires to ensure smooth integration and understanding of Hilton values and procedures.
+ Organize and facilitate in-house training programs, workshops, and e-learning modules tailored to operational and service needs.
+ Assist with identifying training needs through performance appraisals, departmental feedback, and guest service metrics.
+ Maintain accurate training records and prepare reports on training attendance, effectiveness, and ROI.
+ Partner with departmental trainers and managers to ensure consistent training delivery and follow-up.
+ Assist in the development and execution of talent development programs, such as leadership development, cross-training, and succession planning.
+ Monitor compliance training and ensure timely completion.
+ Support engagement activities, recognition programs, and internal communication initiatives that reinforce company culture and values.
+ Stay updated on industry trends and innovations in learning methodologies and hospitality service standards.
+ Coordinate the recruitment, selection, and onboarding process for interns in collaboration with local institutions and hotel departments.
+ Carry out structured internship & management trainee programs that provide valuable learning experiences aligned with academic requirements and hotel operations.
+ Organize intern engagement activities and events to foster motivation, connection to the brand, and professional development.
+ Serve as a mentor and point of contact for interns and the management trainee, ensuring continuous support and performance feedback throughout their placement.
+ Assist the Director of HR in organizing reward and certification programs
+ Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.
+ Take part in the preparation and planning of the Training department's goals and objectives.
**What are we looking for?**
An Assistant Learning & Development Manager, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Bachelor's degree or Diploma in Human Resources, Hospitality Management, Education, or a related field.
+ 2-3 years of experience in Learning & Development or Training roles, ideally within the hospitality or service industry.
+ Experience managing internship programs and working with educational institutions is a strong advantage.
+ Experience in a multicultural, international hotel environment is highly preferred.
+ Strong presentation and facilitation skills, with the ability to engage diverse audiences.
+ Excellent organizational, interpersonal, and communication skills.
+ Proficient in Microsoft Office and Learning Management Systems (LMS).
+ Positive attitude, team spirit, and a genuine passion for developing people.
+ Fluency in English and Bahasa Malaysia; additional languages are a plus.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Assistant Learning & Development Manager_
**Location:** _null_
**Requisition ID:** _HOT0BYH9_
**EOE/AA/Disabled/Veterans**