What Jobs are available for Supervisor in Malaysia?

**Description**
+ **Ensure maximum guest satisfaction** through personal recognition and prompt, cordial attention from arrival to departure.
+ Monitor and ensure that **IHG One Rewards Members, InterContinental Ambassadors** , and VIP guests receive exceptional attention, care, and personalized service during their stay.
+ Address and resolve **guest complaints and incidents** in a timely and effective manner, coordinating with the Duty Manager when needed and documenting actions in the Log Book.
+ Respond promptly to **guest needs** , ensuring requests are met and problems are solved with a focus on **guest satisfaction** and experience.
+ Handle guest **inquiries** about hotel services, local attractions, and activities, offering tailored suggestions and assistance.
+ Supervise and manage **Front Office** , **Guest Relations** , and **Reception** teams, ensuring a high standard of service is maintained.
+ Ensure all team members are properly trained on **systems, security protocols** , and **service standards** to maintain smooth operations.
+ Actively **mentor, coach, and provide feedback** to team members, supporting their professional development and improving team performance.
+ Monitor and enforce **standards of conduct, uniform, hygiene** , and appearance to maintain a professional image.
+ Ensure that team members have the **tools and equipment** needed to effectively carry out their job duties.
+ **Coordinate with other departments** to ensure smooth guest service and resolve any issues promptly.
+ Oversee **shift operations** , ensuring front office processes, check-in/check-out procedures, and room assignments are completed efficiently.
+ Ensure **hotel policies** and **standards** are adhered to across all areas, maintaining consistency in operations and guest experience.
+ **Review daily reports** , including guest billing instructions, credit limits, and the rate variance report to ensure compliance and revenue control.
+ Monitor occupancy, room availability, and ensure rooms are **prepared on time** for arriving guests, coordinating with Housekeeping and Maintenance as necessary.
+ **Assist with operational checklists** , ensuring daily procedures are completed and tasks are managed effectively.
+ **Monitor and control guest billing** , ensuring accurate charges and prompt resolution of any discrepancies.
+ Ensure the **smooth functioning of the Property Management System (PMS)** , taking immediate action in the event of any system failures or emergencies.
+ Actively participate in **upselling and revenue initiatives** , promoting hotel facilities, dining outlets, and services to enhance revenue.
+ **Respond to emergency situations** , including system downtimes, and implement recovery procedures effectively.
+ Ensure that all team members are fully trained in **emergency protocols** , including fire safety, evacuation procedures, and first-aid measures.
+ Act as a **point of contact** in any crisis or incident situations, managing operations and guest welfare until resolution.
+ **Promote inter-hotel sales** , including dining, spa, pool, gym, and other in-house services, and encourage guests to take advantage of hotel amenities.
+ **Collaborate with the Concierge and Airport Concierge** team to ensure smooth transportation arrangements for guests, including airport pick-up/drop-off.
+ Keep up-to-date with **local events and attractions** , offering guests suggestions and recommendations as needed.
+ **Participate in IHG training programs** to improve personal skills and development.
+ Provide guidance and training for new team members, ensuring they understand hotel policies, procedures, and customer service standards.
+ Perform **ad-hoc duties** as required, stepping in to support the team with unexpected tasks or demands.
+ Ensure completion of any **necessary administrative work** , including the documentation of incidents, guest feedback, and other operational reports.
+ Represent the hotel brand with **pride and professionalism** , maintaining a polished appearance and professional demeanor at all times.
+ Be the **face of the hotel** during shift, ensuring that the team and guests feel supported and valued.
+ Support loyalty program initiatives by encouraging enrollment and educating guests about program benefits.
**What We Need From You**
+ Speak local language. English language skill both written and verbal is a plus.
+ Having self-transportation is an advantage.
+ Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Company Description**
Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
**Job Description**
+ Lead the manufacturing function within budget and output targets to meet customer requirements and standards.
+ Full accountability for ensuring safety, customer quality, cost and delivery requirements are met.
+ Responsible for developing an enthusiastic, motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to.
+ Manage the team on best practice and establish standard policies and procedures whilst also mentoring and leading teams.
+ Implement and manage continuous improvement and modern manufacturing principals by highlighting deficiencies and recommending changes in training, working practices and processes.
+ Effectively and efficiently manage the production of the required to meet the daily/weekly/monthly targets, meeting quality and delivery expectations, minimizing costs where possible and ensure the required best working practices are maintained at all times
+ Manage, coach and develop a high performing manufacturing team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements
+ Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of workers and visitors
+ Maintains a high standard of 6S environment.
**Qualifications**
Required:
+ At least degree holder in management / engineering.
+ Communicates with and assists other departments as needed.
+ Well good knowledge in 6S / Safety & ESD production environment.
+ Can give full support during off/rest day as well (if required).
+ Able to work 12hours & Class 1K cleanroom.
Preferred:
+ Preferable have a proven experience of at least 3 consecutive and recent years in leading the development of automation framework and automation (functional).
+ Lean six sigma / Lean expert / Project management & other Engineering related certification added as advantage for the job.
+ Proficient in standard business application software, Tools & standard engineering method (Word, Excel, PowerPoint, SAP, MES). Other soft skills will be an added advantage.
Skills:
+ Strong analytical and problem-solving skills.
+ Implements cost-saving strategies and techniques.
+ Excellent verbal and written communication skills.
**Additional Information**
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ( ) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**NOTICE TO CANDIDATES:** Sandisk has received reports of scams where a payment is requested on Sandisk's behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline ( or email

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
The Senior Butler oversees the functioning and delivery of butler services. You verify that there is a seamless approach to the pre-arrival, guest stay and at departure through St. Regis brand standards. You supervise the work of the Butler team - comprised of Butlers and Butler Valets - and drive strong coordination with other departments. Responsibilities also include people management tasks including interviewing and hiring Butler team members and creating schedules to ensure optimal staffing levels.
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Senior Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.
You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: No supervisory experience.
License or Certification: None
REQUIRE QUALIFICATIONS
Related Work Experience: 1 year related work experience required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Facilities Supervisor
Job ID

Posted
28-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance, Facilities Management
Location(s)
Batu Berendam - Melaka - Malaysia, Malacca - Melaka - Malaysia
**About the Role:**
As a CBRE Facilities Supervisor, you will supervise the team that coordinates with clients, vendors, and contractors to make sure work orders are complete.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
**What You'll Do:**
+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
+ Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
+ Arrange for regular maintenance of equipment.
+ Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.
+ Design and oversee the schedule for cleaning and disinfecting the building.
+ Conduct market research and compare costs and benefits when evaluating new vendors.
+ Keep track of regular and ad-hoc facility expenses.
+ Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
+ May establish new techniques to ensure the team is able to meet its objectives.
+ Has a direct impact on the team objectives as well as the objectives of related teams.
+ Ensure personal and team outcomes have a positive impact on customer objectives.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
**What You'll Need:**
+ High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
+ In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
+ Requires the ability to explain complex concepts or sensitive information.
+ Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Excellent organizational skills with a master- level inquisitive mindset.
+ Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Facilities Supervisor
Job ID

Posted
28-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance, Facilities Management
Location(s)
Batu Berendam - Melaka - Malaysia, Malacca - Melaka - Malaysia
**About the Role:**
As a CBRE Facilities Supervisor, you will supervise the team that coordinates with clients, vendors, and contractors to make sure work orders are complete.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
**What You'll Do:**
+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
+ Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
+ Arrange for regular maintenance of equipment.
+ Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.
+ Design and oversee the schedule for cleaning and disinfecting the building.
+ Conduct market research and compare costs and benefits when evaluating new vendors.
+ Keep track of regular and ad-hoc facility expenses.
+ Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
+ May establish new techniques to ensure the team is able to meet its objectives.
+ Has a direct impact on the team objectives as well as the objectives of related teams.
+ Ensure personal and team outcomes have a positive impact on customer objectives.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
**What You'll Need:**
+ High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
+ In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
+ Requires the ability to explain complex concepts or sensitive information.
+ Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Excellent organizational skills with a master- level inquisitive mindset.
+ Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Your Day To Day**
**1. Supervise Housekeeping Operations:**
Oversee daily housekeeping tasks, ensuring that all guest rooms & corridor are cleaned to the highest standards of cleanliness and presentation.
**2. Morning and Evening Room Assignments** :
Prepare **morning and evening room assignments** for housekeeping staff through the **HubOs system** , ensuring that all tasks are allocated efficiently and in alignment with guest needs and hotel priorities.
**3. Champion Deep Cleaning Projects:**
Lead the biannual deep cleaning project for guest rooms, ensuring rooms are thoroughly cleaned and all areas are refreshed and maintained to a high standard.
**4. Towel Art & Room Decoration:**
Create unique towel art and room decorations for special occasions, ensuring that rooms are personalized and enhance the guest experience.
**5. IHG True Hospitality:**
Deliver IHG True Hospitality by fostering a culture of care and ensuring every guest feels valued. Inspire the team to provide exceptional service, creating memorable moments for all guests.
**6. On-Site Quality Evaluation:**
Drive and monitor the yearly On-Site Quality Evaluation, ensuring that all housekeeping operations align with brand standards for cleanliness and service excellence.
**7. Room Turnover & Availability:**
Monitor room turnover efficiency to ensure rooms are ready and available for guests at the designated check-in time.
**8. Lost Property Management:**
Oversee the lost property management process, ensuring lost items are logged, stored securely, and returned to guests promptly according to hotel policy.
**9. Pantry & Service Landing Cleanliness:**
Ensure the cleanliness and organization of housekeeping pantries and service landings, maintaining high standards of hygiene and operational efficiency in these areas.
**10. Room Maintenance & Defects:**
Follow up with the engineering team to report and resolve issues related to rooms that are out of service or have defects. Ensure timely repairs to avoid delays in room availability.
**11. Staff Performance & Training:**
Monitor Room Attendant performance, providing coaching and support when needed to ensure tasks are completed effectively and efficiently. Conduct refresher training sessions for staff to maintain high service standards.
**12. Inventory Management:**
Maintain accurate inventory levels of housekeeping supplies, linen and equipment. Order supplies as needed and ensure proper storage practices to minimize waste.
**13. Guest Complaints & Feedback:**
Address guest complaints or concerns regarding housekeeping in a professional and prompt manner, ensuring that corrective actions are taken.
**14. Health & Safety Compliance:**
Ensure adherence to health, safety, and environmental regulations, creating a safe and secure working environment for all team members.
**What We Need From You**
+ Previous experience in housekeeping or hotel operations, with at least 1-2 years in a supervisory or team-leading role.
+ Attention to detail and strong problem-solving skills to ensure smooth operations.
+ Ability to work under pressure and in a fast-paced environment.
+ Proactive approach with excellent time-management skills.
+ High standards of cleanliness and personal hygiene.
+ Ability to work well both independently and as part of a team.
+ Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
+ Able to speak, read and write English.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Your Day To Day**
**People**
+ Attend and contribute to daily and weekly Food & Beverage departmental meetings.
+ In the absence of a Manager/Assistant Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
+ To have a close working relationship with all stakeholders, restaurant managers and guests.
+ Liaise with the Purchasing and Marcom team for artwork / promotional items required by the F&B department.
+ Have a close working relationship with all section managers.
+ Responsible to order stocks and to ensure par stock are sufficient.
+ Responsible to update the E-Log after every shift on daily basis.
+ Wear your uniform with pride and grooming as per hotel standard
**Financial**
+ Assist in controlling and analysing quality levels of products and service, guest satisfaction, merchandising and marketing, operating costs and sanitation.
+ Establish and maintain effective employee relations.
+ Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees and Kitchen team.
+ Assist with the compilation of new menus and beverage lists.
+ Handle festive reservations as well as seasonal promotions reservations and billing, including the sending of pro-forma invoices.
+ Develop and maintain an active database for F&B marketing purpose.
+ Actively provide feedback on products and what can be implemented to achieve the budget.
+ To operate the POS and ensure oversee the cashiering are accordance to Finance compliance.
**Guest Experience**
+ Organize and coordinate all F&B Marketing and promotional events like appreciation events for the departments.
+ Plan and conduct familiarization tours and site inspections when required.
+ Maintain the guest database for the hotel's F&B special events.
+ Meet and greet regular guests at the restaurant and bars.
+ Respond to all guest's enquiries in regards to the Food and Beverage department and its operations.
**Responsible Business**
+ Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters.
+ Actively check all menus and collaterals and other sales products to ensure we are OBSM compliant.
+ Handles administrative works when necessary, including monthly reports, Halal certification, Audits, Risk Assessment.
**Accountabilities**
+ Accountable for the F&B Administration and Marketing.
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field.
+ 2+ years' related working experience.
+ Must speak local language.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** JW Marriott Hotel Kuala Lumpur, 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 55100VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.