17 Conflict Resolution jobs in Malaysia

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• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?
The
Dispute Resolution Intern
will play a key role in maintaining accurate dispute records, supporting low-complexity case resolutions, and contributing to process improvements. This role provides valuable hands-on experience in operations, reporting, and customer case management within a dynamic enterprise environment.

What are you accountable for?

• Dispute Case Reporting & Monitoring: Compile daily and weekly billing dispute logs, track SLA timelines, and update status reports for internal stakeholders.
• Simple Dispute Resolution Support: Manage and resolve low-complexity billing disputes under supervision.
• Root Cause Analysis (RCA) & Documentation: Conduct preliminary RCA for resolved disputes, categorise issues (e.g. system error, order mismatch, human error), and document learnings.
• System & Case Management: Update and maintain dispute records in internal systems, ensuring accuracy and data completeness.
• Process Improvement Involvement: Suggest ideas to improve turnaround time, reduce repeat disputes, or enhance clarity in billing narratives.

Who are we looking for?

• Currently pursuing a Bachelor's degree in Finance, Business Analytics, Business Administration, or related fields.
• Strong attention to detail and analytical mindset.
• Effective communication and good written skills for professional email drafting.
• Proficient in Microsoft Excel (pivot tables, lookups, and basic formulas).
• Curious, eager to learn, and comfortable working within structured processes and reporting routines.

Additional Information

• Internship duration: 6 months starting August 2025.
• Due to the high volume of applications, only shortlisted applicants will be contacted.

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Description

• Assist lawyers in debt recovery matters, including drafting of cause papers for civil proceedings and execution proceedings.
• Monitoring and updating the status of files, etc.

Requirement:

• LLB Degree

Talent Acquisition, Employee Relations & HR Governance at Public Mutual Berhad

Job Responsibilities:

• Handle inquiries and complaints involving the agency force.
• Investigate and analyse transactions, data, information, and documents related to complaints.
• Oversee all administrative matters pertaining to complaints lodged by customers or investors.
• Review and/or edit memorandums, reports, proposal papers, etc.
• Coordinate, manage, and ensure timely submission of reports, documents, information, etc.
• Ensure that relevant reports, guidelines and policies related to Unit Trust Consultants (UTCs) are updated.

Job Requirements:

• Degree in Law, Mass Communication, English Language, Business Administration, Psychology, or any relevant field.
• Minimum 6 years of working experience.
• Possess good writing and editing skills with strong command of English, both written and spoken.
• Possess strong analytical skills to interpret data and provide insights.
• A good team leader who is proactive, detailed, and meticulous.
• Able to lead and manage a team of staff.
• Able to work under pressure and meet tight deadlines.

• Associate

• Full-time

• Legal, Other, and Analyst

• Financial Services, Investment Banking, and Investment Management

• Manage and assist with litigation cause papers, trial, research and other related work
• 4-6 years of experience in litigation practices

• Provide legal advice and strategies to clients on corporate, - commercial, and regulatory matters.
• Draft, review, and negotiate contracts, agreements, and other legal documents.

• Handle complex cases, including litigation, arbitration, or dispute resolution, from initiation to resolution.
• Represent clients in courts, tribunals, or during negotiations as required.

• Conduct in-depth legal research on case laws, regulations, and statutes.
• Analyze legal risks and provide recommendations to mitigate potential issues.

• Ensure that clients comply with applicable laws, regulations, and corporate governance standards.
• Assist in company secretarial matters, including board resolutions and filings.

• Supervise and mentor junior associates, paralegals, and interns.
• Delegate tasks effectively and ensure high-quality work output.

• Maintain strong relationships with clients, understanding their needs and providing personalized solutions.
• Assist in business development by identifying opportunities and contributing to client retention.

• Legally qualified and called to the Malaysian Bar. Post admission experience is preferred but not essential.
• Familiar with Malaysian Court practices and procedures, Rules of - Court 2012 and standard litigation concepts and procedures.
• Minimum of 4-6 years of legal experience in corporate law, litigation, or a related field.
• Strong understanding of legal principles and procedures.
• Committed and driven with a strong sense of accountability.
• Strong command of English and Bahasa Melayu.
• Able to work independently and under pressure.
• Team player, honest, and good in working attitude.
• Well mannered, hardworking and responsible.

Trowers & Hamlins is a City-led, international and national law firm with over 180 partners and 1000 staff. With offices across the UK, Middle East and Asia. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.

We've always been proud of our commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.

The opportunity

We have an exciting opportunity to join Trowers & Hamlins' international dispute resolution & litigation practice to support our Kuala Lumpur office.

Our international multi-disciplinary team advises on diverse contentious issues across a wide range of sectors. We provide practical and commercial advice for all forms of dispute resolution and avoidance, from structured negotiation and mediation to formal proceedings such as arbitrations and the courts.

Our cross-border teams handle private and public sector disputes across the spectrum. We have over 100 litigators throughout the firm focused on resolving business critical disputes and high stakes disagreements of strategic importance.

What you will be doing

• Advising in relation to and representing clients in commercial litigation matters, whether through litigation, arbitration or alternative dispute resolution. The work types shall include, but not be limited to corporate, contractual, commercial, oil and gas, technology, employment, banking and finance and real estate disputes, professional negligence, injunctions, reputation management work and contentious insolvency matters. Our work often has an international focus, not just in Malaysia but across the world.
• Expanding our provision of commercial litigation services.
• Building and maintaining effective relationships with clients and market intermediaries.
• Leading and proactive participation in individual, team and office-based business development initiatives.
• Participation in firm-wide and departmental meetings, training sessions and social events.
• Delegating client work effectively to junior fee-earners as appropriate.
• Contributing effectively to department and firm wide performance goals.

What you will need

The firm has a Career Development Framework which sets out the competencies we expect of those at this Associate grade. In particular for this role we require:

• 2-3 years' post qualification experience gained at a reputable firm
• Experience in a broad range of commercial litigation matters
• Proven ability to take on responsibility and manage matters with supervision
• Flexibility, positivity and an ability to work effectively in a close-knit office
• Have an interest in, and an aptitude for, developing the firm's business and a willingness to assist in the development of client relationships, through meetings, presentations, producing know-how and other business development initiatives.
• Fluent in English (additional languages a plus)
• Excellent academic record

Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender, Race, Disability, and Religion.

If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.

Descriptions

The Tax Dispute Resolution group brings together a team of experienced and dynamic professionals dedicated to addressing tax risk management and ultimately in achieving good tax strategy.

The Tax Dispute Resolution professionals have worked closely with the tax authorities and have been involved in cases across various industries in the tax audits and investigation.

Responsibilities

Assist Tax Managers and Tax Directors in carrying out tax assignments.

Requirements

• A recognized university degree or a professional qualification in Economics / Accounting / Finance or a member of a recognized professional accounting / taxation body.
• Minimum 2 - 3 years of relevant work experience.
• Candidates with 2 – 3 years of Audit experience would be an added advantage.
• Strong analytical skills, self-motivated, organized and able to multi-task and work independently.
• Must be a team player to work in a robust team of multi-disciplinary professionals.
• Must be able to assist in research to support project and practice development works, presentations, and proposal development.
• Strong Excel skills and PowerPoint presentation skills; oral and written communication skills.

Closing Date: Dec. 31, 2025

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.

Overview

The Tax Dispute Resolution group brings together a team of experienced and dynamic professionals dedicated in addressing tax risk management and ultimately in achieving good tax strategy.

The Tax Dispute Resolution professionals have worked closely with the tax authorities and have been involved in cases across various industries in the tax audits and investigations.

• Assist Tax Consultants, Tax Managers and Tax Directors in carrying out tax assignments.

• A recognized university degree or a professional qualification in Economics / Accounting / Finance or a member of a recognized professional accounting / taxation body.


• Audit and/or corporate tax experience will be an added advantage


• Strong analytical skills, self-motivated, organized and able to multi-task and work independently.


• Must be a team player to work in a robust team of multi-disciplinary professionals.


• Must be able to assist in research to support project and practice development works, presentations, and proposal development.


• Good presentation, oral and written communication skills.

Closing Date: Dec. 31, 2025

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.