668 E Commerce jobs in Malaysia

Direct message the job poster from Loob Holding

As the E-commerce Manager at Pinnacle Beverages Sdn. Bhd. , you will oversee online sales, manage digital platforms and drive growth through data analysis, marketing and optimization of the customer experience.

Key Responsibilities:

• Oversee and optimize the end-to-end customer journey across the website and other digital sales platforms.
• Manage online merchandising, content updates, promotions and campaign execution.
• Collaborate with marketing, product, logistics and IT to ensure seamless operations.
• Monitor and improve key e-commerce metrics such as conversion rate, average order value (AOV) and cart abandonment rate.
• Manage relationships with third-party platforms (e.g., marketplaces, payment providers).
• Ensure site SEO, UX/UI optimization, and mobile responsiveness.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Marketing
• Industries Food & Beverages

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Get notified about new Ecommerce Manager jobs in Kota Damansara, Selangor, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 22 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Senior Manager, Retail Marketing Services

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Regional Assistant Manager, Commercial Product (Cross Border) Regional E-Commerce & Marketplace Manager

Petaling Jaya, Selangor, Malaysia 6 days ago

Process Manager, Cash Product (Transaction Banking)

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Federal Territory of Kuala Lumpur, Malaysia 22 hours ago

Petaling Jaya, Selangor, Malaysia 6 days ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Regional Assistant Manager, Recruitment (1 year contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Trade Marketing Manager (Pet Specialty Retail Channel) Manager, Digital Consulting, MDS Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Loyalty Marketing & Partnerships Manager

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Sales and Marketing Manager – Industrial Park

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Audit Manager / Assistant Audit Manager – Technology, Digital & Data Analytics

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Manager, Marketing at MyTOWN Shopping Centre

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 19 hours ago

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Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading international watch company to hire an E-commerce Manager. This role is pivotal in managing and optimizing e-commerce operations across key Southeast Asian platforms, including Zalora, Lazada, and Shopee, with a focus on the Singapore and Malaysia markets. You will be responsible for driving regional online sales for a portfolio of well-known international fashion brands under the Company's umbrella. Collaboration with e-commerce agencies, marketing teams, and supply chain logistics teams is essential to enhance online sales performance and continuously improve results through data-driven insights.

Job Responsibilities:

E-commerce Strategy and Planning

• Work closely with the Sales Director and the global Digital & Marketing team to create and implement e-commerce commercial and digital strategies aimed at building brand relevance and gaining market share. Develop customized strategies for Shopee, Lazada, and Zalora based on each platform's unique dynamics and customer behavior.
• Achieve annual, quarterly, and monthly e-commerce business objectives by brand, including Gross Merchandising Value (GMV), Net Sales, Unique Visitors, Conversion Rate, and the number of brand followers on e-commerce platforms. Provide regular and timely forecasts and communication to internal key stakeholders.

E-commerce Commercial Calendar Development and Management

• Coordinate with Merchandising, Marketing, and HQ teams to develop commercial calendars based on e-commerce and overall brand calendars to increase visibility on ecommerce platforms. Plan digital and e-commerce campaigns and activities on an annual, monthly, and weekly basis, tailored to the specific requirements and opportunities of Shopee, Lazada, and Zalora.
• Develop robust e-commerce merchandising plans to meet the needs of key online windows, ensuring that strategies are aligned with the unique characteristics and customer preferences of each platform.

Consumer Experience & Engagement Management

• Build and own the strategy for the consumer journey across all digital touchpoints, focusing on customer acquisition, engagement, and retention. Customize the consumer experience strategy for Shopee, Lazada, and Zalora to maximize engagement and conversion on each platform.
• Collaborate with HQ and local marketing teams to identify creative needs for digital plans, manage and execute briefs to enrich the digital consumer journey. Serve as the dedicated contact person for local marketing teams to provide guidance and share best practices across local digital plans.

Customer & Vendor Management

• Establish strong partnerships with key contacts of e-commerce platforms through regular communication and meetings. Focus on building and maintaining relationships with platform representatives in Singapore and Malaysia to maximize business opportunities.
• Understand platform requirements for key projects and business windows to maximize business opportunities. Lead and partner with external e-commerce agencies to ensure effective planning and execution of e-commerce operations, with a focus on the Singapore and Malaysia markets.

Budget & Cost Control

• Manage e-commerce marketing and promotion budgets, with a focus on optimizing spend for the Singapore and Malaysia markets.
• Track expenses and accruals with supporting documentation. Source, evaluate, recommend, and manage various suppliers to achieve objectives at the best possible price, considering the specific needs and opportunities of the Singapore and Malaysia markets.
• Perform regular planning analysis, review, and improve return on advertising spend (ROAS). Arrange vendor payments. Stay informed about the competitive marketplace and consumer trends in Singapore and Malaysia. Build networks and relationships and act as a partner with HQ and regional teams.

Job Requirements:

• Bachelor's Degree or above is required.
• Minimum 8 years' experience in working in similar level of eComm or e-marketing roles in e-commerce environment.
• Strong in managing Lazada, Shopee, and Zalora platforms and develop customized plans to ensure continuous growth.
• Experience in managing external e-commerce agencies and strong skill sets in online store operations.
• Capability of on-line marketing and digital is desirable.
• Rich project management experience.
• Deep insights on current marketing trends, including personalization, targeting and data-driven planning.
• Fluent in both English and Mandarin.

• Key Competencies:
  • Strong communication and stakeholder management
  • Learning agility: fast to learn and adapt new trends and changes in market.
  • Proactiveness: stay active to enhance efficiencies and capture new opportunities.
  • Problem solving skills: identify problems, decompose problems and structure solutions to solve problems.
  • Strong analytical skills: understand and summarize digital marketing expenses of numbers, ROI and customer insights.
  • Collaboration: can work effectively with different teams/ functions to achieve results.

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Get AI-powered advice on this job and more exclusive features.

Our company:
STERRY is a Growth Marketing Agency focused on Crowdfunding, Advertising, PR & Creatives Solutions. Since inception, we've helped our clients raise $25M+ USD in direct trackable revenue through online channels such as crowdfunding or e-commerce. We work seamlessly to push through client’s limitations and think not just about the client’s brand, e-commerce, and marketing. Everything we do is directly translatable into online revenue.

E-Commerce Manager

Location: Remote

Type: Full-time

About the Role:

Are you passionate about making global brands feel local? Do you thrive at the intersection of marketing, e-commerce, and cultural insight? We’re looking for a dynamic E-Commerce Manager to help us grow our presence across diverse markets while ensuring a seamless and engaging online experience for our customers.

In this remote support role, you'll lead localization and Shopify-based e-commerce initiatives—bringing marketing campaigns to life across regions and ensuring our digital storefronts are optimized, updated, and on-brand.

What You’ll Do:

1. Lead localization efforts across marketing content, product pages, email campaigns, and more to ensure cultural relevance and consistency in all local markets
2. Manage and coordinate workflows between internal teams, freelancers, and vendors—including translators, voiceover artists, and graphic designers
3. Develop localized social media strategies tailored to specific regions, and oversee their execution to drive engagement and brand awareness
4. Oversee the creation, scheduling, and publishing of content across digital platforms including websites, blogs, and social channels
5. Support e-commerce operations by maintaining and optimizing product listings, launching new stores/categories, and ensuring seamless online shopping experiences
6. Implement SEO best practices and update content for discoverability and performance
7. Maintain a cohesive content calendar and support campaign rollouts across channels and markets
8. Recruit, train, and manage freelance and in-house localization talent to uphold quality and brand voice
9. Monitor budgets and create reports to track localization and content-related expenses
10. Analyze data and platform performance, using insights to optimize content strategy and execution
11. Stay current with digital marketing trends and community guidelines on social platforms
12. Take initiative on brand-specific projects and contribute to cross-functional collaboration
13. Tackle ad hoc tasks with flexibility and a problem-solving mindset

Who You Are:

1. A strategic thinker with 5+ years hands-on experience in localization and e-commerce platforms (Shopify experience a big plus)
2. Strong understanding of regional marketing nuances and consumer behavior
3. A great communicator with excellent project management and coordination skills
4. Detail-oriented, adaptable, and comfortable managing multiple timelines and stakeholders
5. Passionate about creating cohesive brand experiences across borders

Ready to join a fast-paced, creative, and globally-minded team?

Apply now and help us connect with the world—one local market at a time.

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This job is all about being the captain of online sales! You’ll manage our e-commerce platforms, boost sales, and enhance the shopping experience. You might like this job because you get to blend creativity with strategy for maximum impact!

• Manage overall e-commerce strategy across owned and third-party platforms (Shopee, Lazada, TikTok, etc.).
• Own platform KPIs including traffic acquisition, conversion rates, sales targets, and customer journey optimisation.
• Develop and execute A/B testing plans to improve UX/UI and site functionality.
• Monitor platform analytics and generate regular performance reports with actionable insights.
• Oversee online merchandising including product categorization, copywriting, imagery, and promotional placements to ensure alignment with brand guidelines.
• Ensure all product listings are updated across platforms with accurate pricing, stock availability, and product details.

Operations & Fulfilment

• Work closely with Retail, Warehouse, Logistics, Customer Service, and 3rd party fulfilment providers to ensure seamless order processing and timely delivery.
• Monitor inventory levels and ensure proactive replenishment, especially for high-demand SKUs.

Campaign Planning & Execution

• Plan and manage monthly digital marketing and sales campaigns (including Mega Campaigns and BAU promotions).
• Liaise with Key Account Managers from e-commerce platforms to maximise visibility and participation in key campaigns.
• Prepare sales forecasts, trade spending budgets, and campaign performance evaluations.

Project Management & Process Improvement

• Lead digital improvement initiatives and site enhancements to continuously improve the customer journey.
• Test and troubleshoot website evolutions and development updates.
• Streamline internal processes to enhance team productivity and platform efficiency.

Job Requirements

Requirements

• Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field.
• Minimum 5 years in e-commerce management, preferably with multi-platform experience (Shopee, Lazada, TikTok).
• Strong background in digital marketing, analytics, and online sales strategy.
• Experience managing cross-functional teams and external vendors or platform account managers.
• Proficient in e-commerce platforms and analytics tools (e.g., Google Analytics, platform dashboards).
• Strong project management, organization, and problem-solving abilities.
• Data-driven with a sharp analytical mindset and commercial acumen.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced, agile environment.

Working Conditions

• This position will be based at our HQ office in Section 33, Shah Alam.
• Working days are Monday to Friday, 9am to 6pm. The candidate should be prepared for flexibility when required, including working extra hours and weekends or public holidays, to ensure the successful execution of time-sensitive initiatives.
• The candidate may be required to be on-site at our events and long hours.

Skills

Affiliate Marketing

Influencer Marketing

Landing Page Optimization

Conversion Rate Optimization

Promotional Merchandise

Web Traffic

Social Media Campaigns

Company Benefits Time Off.

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.

Well Being.

Planning to beat the traffic for a workout after work hours? We have complete set of Gym Facilities and a BADminton Court at our work place!

Career progressions

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.

Monetary Rewards

Your task achievement will be rewarded with Incentives, commissions, and Performance Bonus depending from you work unit.

BIG BAD WOLF Team Outings

We work hard, but we party hard too! The company arrange team outings include meals, drinks, parties.

Business Casual Dress Code

Dress comfortable while being professional !

Founded in 2009 by Andrew Yap and Jacqueline Ng, Big Bad Wolf Books began in Kuala Lumpur as a mission-driven initiative to make reading more accessible and affordable to all. As the brainchild of the founders of BookXcess, our goal has always been clear: to promote reading, enhance English literacy, and inspire a new generation of book lovers worldwide.Known globally as the World's Biggest Book Sale, Big Bad Wolf.

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• Develop and execute the overall e-commerce strategy to drive traffic, conversion, and online revenue growth.
• Manage day-to-day operations of the online store, including product listings, pricing, inventory, and order fulfilment.
• Plan and implement digital marketing campaigns across paid media, SEO/SEM, email, and social platforms.
• Analyse performance metrics and customer data to optimise user experience and sales performance.
• Collaborate with merchandising, logistics, and customer service teams to ensure a seamless end-to-end customer journey.
• Monitor market trends, competitor activity, and new platform features to stay ahead in a fast-moving digital landscape.
• Coordinate with regional or global teams on alignment of brand strategy, promotions, and content.
• Oversee e-commerce budgets and ensure ROI on digital initiatives and platform investments.

The Successful Applicant

• Proven track record in managing and growing e-commerce platforms, preferably within retail or consumer goods.
• Strong analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Experience in digital marketing, including SEO, SEM, paid media, and CRM campaigns.
• Familiar with online merchandising, product lifecycle management, and inventory coordination.
• Proficient in using e-commerce tools, CMS platforms (e.g., Shopify, Magento), and analytics dashboards (e.g., Google Analytics).
• Excellent project management skills with the ability to juggle multiple campaigns and deadlines.
• Strong commercial acumen and results-driven, with a focus on improving KPIs like traffic, conversion, and AOV.
• Collaborative team player who can work cross-functionally with marketing, operations, and external agencies.
• Adaptable and forward-thinking, with a passion for digital innovation and customer experience.

What's on Offer

• Opportunity to lead e-commerce growth for a well-established, trend-driven retail brand with regional presence.
• Dynamic, fast-paced environment that encourages innovation, autonomy, and impact-driven decision making.
• Attractive remuneration package , including performance-based incentives and employee discounts.
• Career progression potential , with exposure to cross-functional teams and regional digital strategies.

ContactLi Lean ChanQuote job refJN- Phone number+60 #J-18808-Ljbffr

Client Industry: Asia’s leading retail and e-commerce network in activewear and lifestyle Location: Bukit Damansara Key Responsibilities: Develop and execute a comprehensive e-commerce marketing strategy to drive rapid, profitable growth within the context of the brand, achieving sales and margin objectives Monitor e-commerce marketing and editorial calendar aligned with the brand’s business and merchandise strategy for paid search, display, email, social, affiliate and all other online channels to profitably acquire new customers Responsible on monitoring daily operations or executions including stock management, merchandising, web content, price and fulfilment Identify ways to continuously optimize customers’ digital experience: determine the ideal format and features of the website using a data driven approach combined with customer insights, recommending and overseeing execution of all appropriate and necessary site enhancements Create and lead web developer on website roadmaps and customer journey profiles based on customer personas, developing a formal process for UX / usability testing Develop wireframes and mock layouts for company websites; partnering with product management and marketing to maximize clarity of content and ease of navigation for customers Analyze and assess the effectiveness of the website and all e-commerce marketing efforts. Define metrics and KPIs and provide regular analysis & performance reports of online performance to Management Supervise all e-commerce and web related projects and initiatives Collaborate with other brand & marketing teams to develop integrated campaigns through all digital channels and deliver comprehensive suite of digital customer engagement solutions beginning from marketing and moving into sales and e-commerce Network with our external technology and business partners to research new technology products for e-commerce and website builds; provide recommendations to management Work closely with e-commerce service providers and partners for driving company products on third party marketplaces Prepare annual budgets, provide ongoing results analysis and forecasting, and drive prioritization of investments through quantitative business justification. Performs other related duties and assignments as required Candidate must possess at least a Diploma in Marketing or equivalent At least 3 years working experience in related field Strong written and spoken English and Bahasa Malaysia

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Get AI-powered advice on this job and more exclusive features. Our company: STERRY is a Growth Marketing Agency focused on Crowdfunding, Advertising, PR & Creatives Solutions. Since inception, we've helped our clients raise $25M+ USD in direct trackable revenue through online channels such as crowdfunding or e-commerce. We work seamlessly to push through client’s limitations and think not just about the client’s brand, e-commerce, and marketing. Everything we do is directly translatable into online revenue. E-Commerce Manager Location:

Remote Type:

Full-time About the Role: Are you passionate about making global brands feel local? Do you thrive at the intersection of marketing, e-commerce, and cultural insight? We’re looking for a dynamic

E-Commerce Manager

to help us grow our presence across diverse markets while ensuring a seamless and engaging online experience for our customers. In this remote support role, you'll lead localization and Shopify-based e-commerce initiatives—bringing marketing campaigns to life across regions and ensuring our digital storefronts are optimized, updated, and on-brand. What You’ll Do: Lead localization efforts across marketing content, product pages, email campaigns, and more to ensure cultural relevance and consistency in all local markets Manage and coordinate workflows between internal teams, freelancers, and vendors—including translators, voiceover artists, and graphic designers Develop localized social media strategies tailored to specific regions, and oversee their execution to drive engagement and brand awareness Oversee the creation, scheduling, and publishing of content across digital platforms including websites, blogs, and social channels Support e-commerce operations by maintaining and optimizing product listings, launching new stores/categories, and ensuring seamless online shopping experiences Implement SEO best practices and update content for discoverability and performance Maintain a cohesive content calendar and support campaign rollouts across channels and markets Recruit, train, and manage freelance and in-house localization talent to uphold quality and brand voice Monitor budgets and create reports to track localization and content-related expenses Analyze data and platform performance, using insights to optimize content strategy and execution Stay current with digital marketing trends and community guidelines on social platforms Take initiative on brand-specific projects and contribute to cross-functional collaboration Tackle ad hoc tasks with flexibility and a problem-solving mindset Who You Are: A strategic thinker with 5+ years hands-on experience in localization and e-commerce platforms (Shopify experience a big plus) Strong understanding of regional marketing nuances and consumer behavior A great communicator with excellent project management and coordination skills Detail-oriented, adaptable, and comfortable managing multiple timelines and stakeholders Passionate about creating cohesive brand experiences across borders Ready to join a fast-paced, creative, and globally-minded team? Apply now and help us connect with the world—one local market at a time.

#J-18808-Ljbffr

This job is all about being the captain of online sales! You’ll manage our e-commerce platforms, boost sales, and enhance the shopping experience. You might like this job because you get to blend creativity with strategy for maximum impact! Manage overall e-commerce strategy across owned and third-party platforms (Shopee, Lazada, TikTok, etc.). Own platform KPIs including traffic acquisition, conversion rates, sales targets, and customer journey optimisation. Develop and execute A/B testing plans to improve UX/UI and site functionality. Monitor platform analytics and generate regular performance reports with actionable insights. Oversee online merchandising including product categorization, copywriting, imagery, and promotional placements to ensure alignment with brand guidelines. Ensure all product listings are updated across platforms with accurate pricing, stock availability, and product details. Operations & Fulfilment Work closely with Retail, Warehouse, Logistics, Customer Service, and 3rd party fulfilment providers to ensure seamless order processing and timely delivery. Monitor inventory levels and ensure proactive replenishment, especially for high-demand SKUs. Campaign Planning & Execution Plan and manage monthly digital marketing and sales campaigns (including Mega Campaigns and BAU promotions). Liaise with Key Account Managers from e-commerce platforms to maximise visibility and participation in key campaigns. Prepare sales forecasts, trade spending budgets, and campaign performance evaluations. Project Management & Process Improvement Lead digital improvement initiatives and site enhancements to continuously improve the customer journey. Test and troubleshoot website evolutions and development updates. Streamline internal processes to enhance team productivity and platform efficiency. Job Requirements

Requirements Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field. Minimum 5 years in e-commerce management, preferably with multi-platform experience (Shopee, Lazada, TikTok). Strong background in digital marketing, analytics, and online sales strategy. Experience managing cross-functional teams and external vendors or platform account managers. Proficient in e-commerce platforms and analytics tools (e.g., Google Analytics, platform dashboards). Strong project management, organization, and problem-solving abilities. Data-driven with a sharp analytical mindset and commercial acumen. Excellent verbal and written communication skills. Ability to thrive in a fast-paced, agile environment. Working Conditions This position will be based at our HQ office in Section 33, Shah Alam. Working days are Monday to Friday, 9am to 6pm. The candidate should be prepared for flexibility when required, including working extra hours and weekends or public holidays, to ensure the successful execution of time-sensitive initiatives. The candidate may be required to be on-site at our events and long hours. Skills

Affiliate Marketing Influencer Marketing Landing Page Optimization Conversion Rate Optimization Promotional Merchandise Web Traffic Social Media Campaigns Company Benefits

Time Off.

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being. Well Being.

Planning to beat the traffic for a workout after work hours? We have complete set of Gym Facilities and a BADminton Court at our work place! Career progressions

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future. Monetary Rewards

Your task achievement will be rewarded with Incentives, commissions, and Performance Bonus depending from you work unit. BIG BAD WOLF Team Outings

We work hard, but we party hard too! The company arrange team outings include meals, drinks, parties. Business Casual Dress Code

Dress comfortable while being professional ! Founded in 2009 by Andrew Yap and Jacqueline Ng, Big Bad Wolf Books began in Kuala Lumpur as a mission-driven initiative to make reading more accessible and affordable to all. As the brainchild of the founders of BookXcess, our goal has always been clear: to promote reading, enhance English literacy, and inspire a new generation of book lovers worldwide.Known globally as the World's Biggest Book Sale, Big Bad Wolf.

#J-18808-Ljbffr

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading international watch company to hire an E-commerce Manager. This role is pivotal in managing and optimizing e-commerce operations across key Southeast Asian platforms, including Zalora, Lazada, and Shopee, with a focus on the Singapore and Malaysia markets. You will be responsible for driving regional online sales for a portfolio of well-known international fashion brands under the Company's umbrella. Collaboration with e-commerce agencies, marketing teams, and supply chain logistics teams is essential to enhance online sales performance and continuously improve results through data-driven insights.

Job Responsibilities:

E-commerce Strategy and Planning Work closely with the Sales Director and the global Digital & Marketing team to create and implement e-commerce commercial and digital strategies aimed at building brand relevance and gaining market share. Develop customized strategies for Shopee, Lazada, and Zalora based on each platform's unique dynamics and customer behavior. Achieve annual, quarterly, and monthly e-commerce business objectives by brand, including Gross Merchandising Value (GMV), Net Sales, Unique Visitors, Conversion Rate, and the number of brand followers on e-commerce platforms. Provide regular and timely forecasts and communication to internal key stakeholders. E-commerce Commercial Calendar Development and Management Coordinate with Merchandising, Marketing, and HQ teams to develop commercial calendars based on e-commerce and overall brand calendars to increase visibility on ecommerce platforms. Plan digital and e-commerce campaigns and activities on an annual, monthly, and weekly basis, tailored to the specific requirements and opportunities of Shopee, Lazada, and Zalora. Develop robust e-commerce merchandising plans to meet the needs of key online windows, ensuring that strategies are aligned with the unique characteristics and customer preferences of each platform. Consumer Experience & Engagement Management Build and own the strategy for the consumer journey across all digital touchpoints, focusing on customer acquisition, engagement, and retention. Customize the consumer experience strategy for Shopee, Lazada, and Zalora to maximize engagement and conversion on each platform. Collaborate with HQ and local marketing teams to identify creative needs for digital plans, manage and execute briefs to enrich the digital consumer journey. Serve as the dedicated contact person for local marketing teams to provide guidance and share best practices across local digital plans. Customer & Vendor Management Establish strong partnerships with key contacts of e-commerce platforms through regular communication and meetings. Focus on building and maintaining relationships with platform representatives in Singapore and Malaysia to maximize business opportunities. Understand platform requirements for key projects and business windows to maximize business opportunities. Lead and partner with external e-commerce agencies to ensure effective planning and execution of e-commerce operations, with a focus on the Singapore and Malaysia markets. Budget & Cost Control Manage e-commerce marketing and promotion budgets, with a focus on optimizing spend for the Singapore and Malaysia markets. Track expenses and accruals with supporting documentation. Source, evaluate, recommend, and manage various suppliers to achieve objectives at the best possible price, considering the specific needs and opportunities of the Singapore and Malaysia markets. Perform regular planning analysis, review, and improve return on advertising spend (ROAS). Arrange vendor payments. Stay informed about the competitive marketplace and consumer trends in Singapore and Malaysia. Build networks and relationships and act as a partner with HQ and regional teams. Job Requirements: Bachelor's Degree or above is required. Minimum 8 years' experience in working in similar level of eComm or e-marketing roles in e-commerce environment. Strong in managing Lazada, Shopee, and Zalora platforms and develop customized plans to ensure continuous growth. Experience in managing external e-commerce agencies and strong skill sets in online store operations. Capability of on-line marketing and digital is desirable. Rich project management experience. Deep insights on current marketing trends, including personalization, targeting and data-driven planning. Fluent in both English and Mandarin. Key Competencies:

Strong communication and stakeholder management Learning agility: fast to learn and adapt new trends and changes in market. Proactiveness: stay active to enhance efficiencies and capture new opportunities. Problem solving skills: identify problems, decompose problems and structure solutions to solve problems. Strong analytical skills: understand and summarize digital marketing expenses of numbers, ROI and customer insights. Collaboration: can work effectively with different teams/ functions to achieve results.

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