4,126 E Commerce Assistant jobs in Malaysia

The Important Role

Responsible for managing and optimizing online sales channels to drive revenue and enhance the customer shopping experience. This role involves overseeing product listings, analyzing performance data, coordinating digital marketing efforts, and implementing strategies to increase online visibility and sales.

You will play an important role in:

• Manage and optimize product listings on e-commerce platforms.
• Monitor online sales performance and make data-driven decisions.
• Coordinate digital marketing campaigns (SEO, PPC, social media) to drive traffic.
• Ensure a smooth and user-friendly shopping experience for customers.
• Collaborate with inventory and fulfillment teams to ensure stock availability.
• Analyze competitor activity and market trends to inform strategy.
• Continuously test and optimize e-commerce processes to improve sales.

To be successful in this role, you will need to have:

• Experience in e-commerce platforms (Shopee, Ladaza, Tiktok, Facebook, Amazon, etc.).
• Strong understanding of online sales, SEO, and digital marketing.
• Analytical mindset with the ability to interpret data and trends.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced, results-driven environment.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Junior & Senior Positions are available.

A highly social environment with passionate people, where things don't stop at 5 If you are someone who engages in their job, this could be for you

• Monitor and manage online platforms (Shopee, TikTok, Let'sbuy).
• Edit product photos and descriptions.
• Upload new products and update stock availability.
• Handle customer inquiries and monitor orders.
• Sales Report

Job Type: Full-time

Pay: RM1, RM2,000.00 per month

Benefits:

• Free parking
• Maternity leave

Location:

• Ulu Tiram (Required)

Work Location: In person

Job brief

We are looking for a responsible E-commerce Assistant to organize our company's day-to-day e-commerce operations. Your job will be to provide clerical support to our managers and employees and coordinate all daily administrative e-commerce activities.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like Microsoft Office and office equipment.

Responsibilities

• Handle customer complaints, respond to customers' reviews and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
• Maintain accurate records of customer interactions and transactions
• Collaborate with the team to ensure seamless customer experiences, liaise with the warehouse team on inventory
• To assist customers in resolving order related problems, including missing items, delayed deliveries, and other issues. (Handle customers return & refund inquiries)
• Assist to claim back the missing and damage parcel from platforms
• Ensure all product uploads are complete with full descriptions and min 3 product pics and 3 generic photos
• Create and stream engaging live video content on a regular basis in E-commerce platforms (TIK TOK) to build and retain a loyal viewership to promote our products
• Manage streaming setup and equipment, ensuring that the equipment is functional, well-maintained, and of high quality.
• Interact with audience through chat, voice, or video during live streams, providing real-time engagement, feedback, and entertainment (customer service).
• Collaborate with other content creators, influencers, or sponsors to cross-promote and create more engaging and diverse content.
• Stay up to date with the latest trends, techniques, and innovations in livestreaming and incorporate them into your content strategy.
• Perform strong analysis on social media trends, target key audiences, engagement, reach data and ads performance
• Track, monitor, and understand Livestream's performance, TikTok Shop performance and Video performance through insights and analytics.
• Improve store rating and increase followers

Requirements

• Able to balance a customer-oriented and a results-driven approach
• Min diploma and above
• Patient and comfortable dealing with complaints
• Professionalism and outgoing personality
• Excellent written and verbal communication skills.
• Outstanding organizational and multi-tasking abilities
• Good physical endurance.
• Positive work attitude and willingness to learn
• Fresh graduates are encouraged to apply

We offer an attractive remuneration package commensurate with qualifications and experience. Interested candidates may submit your detailed resume and together with a passport-sized photograph (nr) by WhatsApp to our HR Department at

Job Type: Contract

Pay: From RM1,800.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person

Job description:

To be responsible for order fulfillment, invoicing, and managing product listings and customer interactions on our platform. Additionally, the role includes hosting livestreams to engage with the audience and promote products.

Key Responsibilities:

·

• Ensure timely and accurate order fulfilment (handover to courier) according to each eCommerce platform SLA.
• Generate order picklist and packlist according to priority
• Pick and quality check of each item to tally with order sheet to ensure correct item, in good condition, and correct weight range for gold 916/999
• Quality check of each item to tally with order sheet to ensure correct item, in good condition, and correct weight and pricing for gold 916/999
• Execute stock movement (physical inventory and Jemisys) i.e. stock in at the correct tray locations, stock out, and stock count activities
• Execute daily stock count and monthly stock take of all inventory in ecommerce
• Update and monitor daily reports via dashboards to track performance metrics
• Troubleshoot issues related to picking, packing, invoicing and handover to courier
• Ensure good attendance rate with willingness to do overtime (OT) even on weekends or public holidays if required
• To ensure timely documentations and filings
• Ensure all staff adheres to all security protocols at all times
• Undertake any other ad-hoc duties and special projects as assigned from management and superior

Skills and Requirements:

• Minimum SPM qualification. Fresh graduates are encouraged to apply.
• Experience in e-commerce or administrative roles is preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Willingness to learn and adapt to new e-commerce tools, platforms, and technologies
• Flexibility in responding to market changes and business needs
• Willing to work in-shift, on weekends, and on Public holidays.

Job Type: Full-time

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Job Type: Full-time

Pay: RM1, RM2,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Professional development

Work Location: In person

Responsibilities

• Responsible for managing our online platform including Website, amazon etc
• Handle daily marketplace operation, include order processing, customer service and other questions.
• Develop, monitor, write and update product content contained on eCommerce websites/portals
• Perform clerical and admin support include Purchase Order, Invoice.
• Perform any other ad- hoc assignment as and when required.

Requirement

• Diploma/Bachelor degree on marketing, business administration or any related field
• Have experience in E- Commerce or customer service field is an advantage.
• Able to execute and implement plans
• Familiar with Photoshop, illustrator, canva is an added advantage.
• Good written and verbal communication skills
• Fresh graduate are welcome to apply this role.
• Required language(s): English, Mandarin

Salary Package and Working Days

• 8 off days per month (shift)
• Working time: 9am - 6pm (one hour lunch break)
• Basic salary + Transport Allowance + Meal Allowance + Performance Bonus + EPF+ SOCSO + Free Parking

Job Type: Full-time

Pay: RM2, RM4,000.00 per month

Benefits:

• Free parking

Language:

• Mandarin (Preferred)

Work Location: In person

Responsible for supporting the day-to-day operations of an online store or e-commerce platform. Ensure smooth business operations, from handling customer inquiries to managing inventory and assisting with order fulfillment.

• Customer Service
• Order Processing
• Inventory Management
• Shipping Tasks (TikTok / Shopee)
• Assist with online marketing and advertising campaigns
• Data Handling (using software tools like Google Sheets)
• Ability to manage multiple tasks accurately and efficiently

Office : Bukit Jelutong Shah Alam

Job Type: Full-time

Pay: RM1, RM2,000.00 per month

Work Location: In person

About the role

The e-Commerce Executive will support both Marketing Manager and Sales Team in managing online activities for online business platforms, including traffic acquisition, online sales, content maintenance, campaign planning, order and inventory management (Shopee, Lazada and company digital sales platform).

What you'll be doing

• To manage day-to-day e-Commerce activities for online platforms (Facebook, Shopee, Lazada and Company Internal Online platform).
• To communicate with the platform's vendors (Shopee and Lazada) with any technical concerns or inquiries.
• To assist with campaign strategy, marketing, and pricing from start to finish.
• To maintain a healthy stock level by tracking the movement of all items on e-commerce platforms and updating inventory SKUs across all platforms.
• To collaborate closely with the marketing and design teams to create digital marketing materials such as banners and teasers for online business platforms (Facebook, Shopee, Lazada and Company Internal Online platform).
• To assist Sales team in tracking sales success of online business platforms and preparing weekly/monthly sales order reports.
• To analyze and collate consumer feedback on our products and delivery services, and provide recommendations for customer satisfaction enhancement.
• To complete any additional ad-hoc activities that management deems necessary.

What we're looking for

• Candidate must possess at least in Marketing/ Business Administration or equivalent.
• Fresh graduate are welcome to apply as training will be provided. 1-2 years of working experience in e-commerce field or social media is an added advantages.
• At least 1-2 years of working experience in e-commerce field, preferably from Lazada and Shopee.
• Preferably working in IT and electronics industry.
• Pleasant with possessing good communication skills and customer-orientated.
• Strong problem-solving mindset and can provide flexible solutions.
• Have Microsoft Office skills.
• Fluent English, Malay in written and spoken. Able to converse in other language(s) is an added advantage

What we offer

At Anverson Media Corp Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. As a Sales Specialist/Consultant Telco, you can expect:
- Competitive salary and performance-based bonuses
- Ongoing training and development opportunities to enhance your skills
- Opportunity for career progression within a growing organization
- Collaborative and dynamic work culture that encourages teamwork and innovation

About us

Anverson Media Corp Sdn Bhd is a leading provider of telecommunications solutions serving both individual and business customers across Malaysia. With a strong focus on innovation and customer satisfaction, we are dedicated to delivering cutting-edge products and exceptional service. Join our team and be a part of our continued success.

Apply now to become our next Sales Specialist/Consultant Telco and help drive the growth of our business.

Description

• Manage purchase orders, follow up on shipments to ensure timely delivery from suppliers.
• Source high-quality products and raw materials from suppliers.
• Prepare quotations, product proposals, and secure partnerships.
• Monitor and maintain optimal stock levels to prevent shortages or overstocking.
• Assist in processing daily orders from e-commerce (Shopee, TikTok, etc.)
• Maintain accurate inventory records across platforms and physical stock.
• Respond promptly to customer inquiries via e-commerce chat.

Requirement

• Minimum SPM qualification.
• Basic computer skills (Excel/Google Sheets).
• Able to communicate in written Mandarin & English.
• Fresh graduates welcome to apply.

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Work from home

Education:

• STM/STPM (Preferred)

Work Location: In person

Responsibility

• To be responsible on the order processing and order fulfillment tasks of the company's online sales channel, included but limited to HABIB e-Store, Lazada, Shopee & Zalora.
• To process orders of all online sales channel, in order to provide product picking list to Material Control (MC) team to ready the products for fulfillment purpose.
• To collect products from MC team for packing purpose and to ensure all parcels are packed in the correct order before pass to courier service providers.
• To make sure all orders has been invoiced into finance system accordingly and file the invoices in proper order for submission to Finance Department.
• To ensure all orders has been fulfilled in a timely manner and to adhere with the order handling policy on each online sales channel.

Requirements

• Able to communicate effectively and maintain rapport with managers and colleagues
• Required languages: Bahasa Malaysia and English
• Education: Sijil Pelajaran Malaysia (SPM) or above.
• Fresh graduate are welcome to apply
• Flexible to work on weekends and public holidays
• Must be able to work on-site (Ampang)