832 E Commerce Assistant jobs in Malaysia
E-Commerce Assistant Operations Manager
Posted 3 days ago
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Assistant Operations Manager (e-Commerce)
The Assistant Manager, Operations supports the Operations Manager in ensuring smooth and accurate warehouse and e-commerce fulfillment across inbound, storage, picking, packing, and outbound. The role supervises team leaders, drives process improvements, manages KPI reporting, and oversees returns and loss prevention to safeguard assets and optimize performance.
Responsibilities:
Inventory Control
- Assist in monitoring stock accuracy through regular cycle counts and reconciliation.
- Support implementation of inventory management best practices.
- Ensure timely and accurate processing of customer orders, from picking to final shipment.
- Monitor team performance and escalate issues affecting SLA compliance.
Team Supervision
- Lead and guide team leaders/supervisors on daily operations.
- Provide training, coaching, and performance feedback to team members.
Process Optimization
- Assist Operations Manager in improving workflows, warehouse layout, and productivity initiatives.
- Support adoption of technology tools such as WMS, barcode scanning, and reporting dashboards.
Customer Satisfaction
- Track returns and order accuracy issues, escalate root causes, and propose corrective actions.
- Oversee customer return processes to ensure minimal operational disruption and cost impact.
- Monitor, investigate, and address issues related to product loss, discrepancies, or shrinkage.
- Implement preventive measures to reduce financial losses and safeguard company inventory.
Quality & Safety Compliance
- Ensure team adherence to quality standards before shipment.
- Enforce workplace safety policies and participate in routine safety checks.
Reporting & Analysis
- Prepare and manage daily/weekly operational reports, KPI dashboards, and performance tracking for management review.
- Analyze data trends to identify gaps, propose solutions, and drive continuous operational improvements.
Special Projects
- Assist in executing improvement projects, system upgrades, and operational trials as assigned by management.
Requirements:
- Minimum of Bachelor's degree, in a relevant field is a plus.
- Minimum of 5 years of experience in warehouse or logistics operations.
- Proficiency in basic data analytics tools.
- Ability to work collaboratively in a team-oriented environment.
- Hands-on experience in warehouse, logistics, or e-commerce operations.
- Proven ability in building and managing KPI dashboards and operational performance reports.
- Proficiency in Microsoft Excel, reporting tools, and warehouse management systems (WMS).
- Analytical skills with the ability to monitor KPIs, identify gaps, and implement improvements
- Strong knowledge of return processes, loss control, and prevention measures.
- Good communication and interpersonal skills in both English and Bahasa Malaysia.
- Problem-solving mindset with the ability to work under pressure in fast-paced environments.
- Strong leadership qualities with the ability to coach, guide, and motivate teams.
- High sense of responsibility, integrity, and accountability.
- Adaptability to embrace new technologies and digital solutions for operations optimization.
- Able to work 45 hours weekly, Monday till Sunday (2 Days off weekly, 9AM -7 PM Daily).
- Able to work overtime if required.
Sales & Marketing Assistant (E-Commerce)
Posted 1 day ago
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Overview
Join Jeeny’s – We’re Hiring a Sales & Marketing Assistant (E-Commerce)! Jeeny’s, a fast-growing local food brand, is looking for a Sales & Marketing Assistant (E-Commerce) to support our expanding online business across platforms like TikTok Shop, Shopee, Lazada and our own website. This role is perfect for someone who is creative, organized, digitally savvy, and passionate about growing local brands online.
What You’ll Be Doing- Create engaging content for TikTok and other social media platforms that aligns with our brand and drives sales.
- Host live sessions on TikTok to promote our products and engage with customers.
- Recruit and manage affiliates/KOLs, and build strong relationships with them to boost traffic and sales.
- Oversee fulfillment and inventory, coordinating with supply and logistics teams to prevent stockouts.
- Track sales performance and prepare daily and weekly reports to monitor trends and performance.
- Manage product listings on TikTok Shop, Shopee, Lazada, and our own website—ensuring accurate info and attractive visuals.
- Handle customer service—respond to enquiries, resolve issues promptly, and monitor feedback/reviews to improve customer experience.
- Any other e-commerce or marketing-related duties as needed.
We’re flexible! This can be a full-time, part-time, contractual, or freelance role. Remote work options are available, though occasional on-site or in-person collaboration may be required.
We’re Looking For- Someone with a passion for digital marketing and social media trends.
- Experience in content creation, TikTok Live, or e-commerce platforms is a plus.
- Basic skills in Canva, CapCut or other video editing tools preferred.
- Highly organized with good attention to detail.
- Strong communication skills in Bahasa Malaysia (bonus if you can also speak English or Mandarin).
Submit your resume via email to , with your latest photograph, portfolio (if available), and a short video or sample of your content/live hosting work.
Job Types & Benefits- Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Freelance, Internship, Fresh graduate
- Benefits: Flexible schedule, Panel Doctor, Free parking, Opportunities for promotion
- Work Location: In person
RM 2,000 to RM 5,000 per month
#J-18808-LjbffrSales & Marketing Assistant (E-Commerce)
Posted 1 day ago
Job Viewed
Job Description
Join Jeeny’s – We’re Hiring a Sales & Marketing Assistant (E-Commerce)! Jeeny’s, a fast-growing local food brand, is looking for a Sales & Marketing Assistant (E-Commerce) to support our expanding online business across platforms like TikTok Shop, Shopee, Lazada and our own website. This role is perfect for someone who is creative, organized, digitally savvy, and passionate about growing local brands online. What You’ll Be Doing
Create engaging content for TikTok and other social media platforms that aligns with our brand and drives sales. Host live sessions on TikTok to promote our products and engage with customers. Recruit and manage affiliates/KOLs, and build strong relationships with them to boost traffic and sales. Oversee fulfillment and inventory, coordinating with supply and logistics teams to prevent stockouts. Track sales performance and prepare daily and weekly reports to monitor trends and performance. Manage product listings on TikTok Shop, Shopee, Lazada, and our own website—ensuring accurate info and attractive visuals. Handle customer service—respond to enquiries, resolve issues promptly, and monitor feedback/reviews to improve customer experience. Any other e-commerce or marketing-related duties as needed. Work Arrangement
We’re flexible! This can be a full-time, part-time, contractual, or freelance role. Remote work options are available, though occasional on-site or in-person collaboration may be required. We’re Looking For
Someone with a passion for digital marketing and social media trends. Experience in content creation, TikTok Live, or e-commerce platforms is a plus. Basic skills in Canva, CapCut or other video editing tools preferred. Highly organized with good attention to detail. Strong communication skills in Bahasa Malaysia (bonus if you can also speak English or Mandarin). Ready to grow with Jeeny’s?
Submit your resume via email to , with your latest photograph, portfolio (if available), and a short video or sample of your content/live hosting work. Job Types & Benefits
Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Freelance, Internship, Fresh graduate Benefits: Flexible schedule, Panel Doctor, Free parking, Opportunities for promotion Work Location: In person Salary
RM 2,000 to RM 5,000 per month
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E-Commerce Admin Assistant - Party Supplies Product Labelling Picking and Packing
Posted 9 days ago
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Job Description
Working location: 55 Ayer Rajah Crescent S
Nearest MRT: Kent Ridge/One North
Working environment: Air-conditioned Warehouse
Working Hours (Full Time): Mon-Fri 9am-6pm | Sat:9am-2pm
Part-Timer: Minimum 4 days a week
Key Responsibilities :
- Picking and packing customer orders
- Labelling products and inventory
- Offloading and organizing incoming stock
- Assist with inventory checks and basic stock organization as needed
- Inflating balloons and preparing party items
- Attending to store pick-up customers
Requirements :
- Ability to perform repetitive tasks with high accuracy and attention to detail
- Able to carry light to moderate loads
- Comfort working independently in a quiet environment with minimal social interaction
- Good time management skills and ability to meet deadlines
- Must be reliable, responsible, and comfortable with the nature of the job
- No using phone during work hours unless it's an urgent or emergency situation.
General info:
Industrial: E-commerce focusing on Party Supplies
#J-18808-LjbffrE-Commerce Admin Assistant - Party Supplies Product Labelling Picking and Packing
Posted 14 days ago
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Assistant Manager, E-Commerce
Posted 1 day ago
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Job Description
Job Title: Assistant Manager, E-Commerce
- Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
- Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
- Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
- Need to follow Hongkong Public holiday
Job Description:
We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.
Key Responsibilities:
Develop and implement sales strategies to achieve revenue targets on Shopee.
Plan and manage promotional campaigns, including major Shopee Mega Campaigns.
Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.
Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.
Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.
Oversee store operations, including inventory management, order fulfillment, and customer engagement.
Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.
Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.
Requirements:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.
Strong analytical skills with experience in data-driven decision-making.
Knowledge of Shopee platform operations, promotions, and marketing tools.
Good written and spoken English and Cantonese is a must.
Ability to multitask and thrive in a fast-paced, dynamic environment.
#J-18808-LjbffrAssistant Manager, E-Commerce
Posted 1 day ago
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Job Description
Job Title: Assistant Manager, E-Commerce Budget:
3.000 - 5.000 MYR
(Including all the tax, EPF, Socso) Must-have: experience with eCommerce management and professional in Mandarin, Cantonese Work type:
Remote
Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong) Need to follow Hongkong Public holiday Job Description: We are seeking an
Assistant Manager
to drive
Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth. Key Responsibilities: Develop and implement sales strategies to achieve revenue targets on Shopee. Plan and manage promotional campaigns, including major
Shopee Mega Campaigns. Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness. Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions. Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives. Oversee store operations, including inventory management, order fulfillment, and customer engagement. Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement. Respond to customer inquiries and ensure high levels of satisfaction and brand reputation. Requirements: Bachelor's degree in Business, Marketing, E-commerce, or a related field. Minimum
5 years
of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms. Strong analytical skills with experience in data-driven decision-making. Knowledge of Shopee platform operations, promotions, and marketing tools. Good written and spoken
English and Cantonese is a must. Ability to multitask and thrive in a fast-paced, dynamic environment.
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Assistant E-commerce Manager | Setia Alam
Posted 8 days ago
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Company Overview
Established in 1990, our client is a Malaysian-based leader in the design and export of ready-to-assemble (RTA) home furniture. With a dedicated in-house design team, they have built a strong global presence by offering stylish, functional, and high-quality furniture solutions. Over the years, they have successfully transitioned to a cross-border e-commerce business model, selling directly to consumers in Europe, the USA, and Southeast Asia through major online platforms such as Lazada, Shopee, and Amazon.
Key Responsibilities
1. Multi-Channel Marketplace Operations
Manage daily operations of B2C platforms (e.g., JD.com, Aosom, C-discount, Otto, etc.) for the EU/UK markets.
Ensure smooth execution of product listings, pricing, stock availability, and order fulfilment.
Develop and implement platform-specific strategies to maximize visibility, sales, and profitability.
2. Promotions & Commercial Strategy
Lead planning and execution of seasonal campaigns, promotions, and sales initiatives.
Set competitive pricing strategies aligned with market trends and business objectives.
Collaborate with sales and marketing teams to drive traffic and boost sales performance.
3. Cross-Functional Coordination
Act as the primary liaison with the China-based operations team for order management, stock planning, and campaigns.
Maintain strong relationships with platform account managers, logistics partners, and external service providers.
Resolve operational issues efficiently to ensure alignment with overall market goals.
4. Content Development & Brand Representation
Partner with design and content teams to create engaging product pages, visuals, and marketing materials.
Ensure brand consistency and optimize content based on platform requirements and customer insights.
5. Market Intelligence & Performance Tracking
Monitor sales trends, platform analytics, and advertising performance.
Conduct competitor research to identify new opportunities and potential threats.
Provide reports and data-driven recommendations to management for strategic decision-making.
6. Team Collaboration & Leadership
Lead and coordinate cross-functional teams (design, operations, content, and marketing).
Promote a collaborative, results-driven work culture.
Support strategic planning sessions by contributing insights on market dynamics and growth strategies.
Requirements
- Bachelor’s Degree in E-Commerce, Marketing, Business, or a related field.
- 3–5 years’ experience in managing multi-channel e-commerce platforms, preferably in the EU/UK markets.
- Experience across multiple e-commerce platforms (highly preferred).
- Strong knowledge of B2C e-commerce operations, online marketing, and sales strategies.
- Proven leadership skills with ability to lead cross-functional teams.
- Excellent communication in English (Mandarin proficiency is an advantage for coordination with China teams).
- Proficient in data analysis, market research, and performance tracking tools.
- Self-driven, detail-oriented, with strong project management and problem-solving skills.
- Capable of managing multiple platforms, timelines, and team inputs effectively.
Benefits:
- Free parking
- Gym membership
- Health insurance
- Professional development
Assistant E-commerce Manager | Setia Alam
Posted 8 days ago
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Assistant Brand Executive (E-Commerce)
Posted 3 days ago
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Job Description
Overview
AlgoGroup WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Assistant Brand Executive (E-Commerce)
A junior pathway into being a Brand Manager with us. You’ll execute day-to-day tasks across channels and inventory while learning from senior BMs and the founding team.
Why This Role Rocks- Hands-on mentorship and fast learning loops
- Potential one-week learning stint in Hong Kong
- Performance-based bonuses and clear growth path
- Brand Management (Inventory-First) – Own inventory basics: demand capture, stock cover, and reorder timing by SKU.
- Calculate and maintain reorder points/safety stock using lead times and MOQ.
- Raise POs, follow up with suppliers, and coordinate inbound logistics and receiving.
- Track cost prices, landed costs, and margin; propose price or pack-size updates.
- Clear slow/aging stock via promos, bundles, platform deals, and targeted campaigns.
- Work with finance on cash-flow alignment; monitor days-on-hand and OOS risk.
- Keep an eye on expiry/lot control where relevant.
- Launch and maintain high-quality listings on Lazada, Shopee, TikTok Shop, and/or Shopify.
- Execute promo calendars, bundles, and vouchers; coordinate with platform reps.
- Run and optimize ads (basic targeting, budgets, daily pacing, ROAS/ACOS tracking).
- Maintain storefront hygiene: ratings, Q&A, chat SLAs, return reasons, and buyer experience.
- Weekly reporting: traffic, conversion, basket size, ad spend efficiency, and bestsellers.
Shared: Consolidate weekly dashboards and call out risks/opportunities (OOS, overstock, margin dips, ad efficiency).
- Competitive Pay & Bonuses : Up to two bonuses per year for channel growth and brand management.
- Career Growth : Clear progression for strong performers.
- Global Exposure : Potential one-week learning stint in Hong Kong.
- Dynamic Team : Fast-moving, supportive, and data-driven.
- Experience (2–4 years) in hands-on e-commerce operations (listings, ads, customer service on Lazada/Shopee/TikTok/Shopify) or procurement/supply chain (inventory control, supplier negotiations, purchasing). You’ve executed strategies yourself—not just supervised. Retail/consumer goods is a plus.
- Inventory Skills : Can forecast at a basic level, track stock cover, time reorders, and manage slow movers. Comfortable with lead times, MOQ, and PO follow-through.
- Data Skills : Strong with Excel/Google Sheets (pivot tables, LOOKUP/XLOOKUP), and comfortable with margin math and simple cohort/ROAS checks.
- Mindset : Owner mentality, detail-oriented, and adaptable in a start-up environment.
- Passion : E-commerce enthusiast; interest in the pet category is a plus.
- Languages : Fluent in English, Cantonese, and Mandarin.
- Education : Numerical degree (accounting/finance/economics) or proven number-crunching ability.
Ready to Shine?
Jump into the world of e-commerce with AlgoGroup. Apply now to become an Assistant Brand Executive and grow into a future brand leader.
Seniority level- Entry level
- Full-time
- Business Development and Sales
- Industries: Consumer Services
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