14 E Commerce Assistant jobs in Malaysia

Join to apply for the E-Commerce Assistant role at Exaltech Sdn Bhd .

Be among the first 25 applicants!

• To reply to the customer's inquiry via online channels (Messenger, Whatsapp, Email, Call).
• To provide consultancy and assist customers in picking the right product.
• To be responsible for achieving monthly sales targets.
• Generating sales during certain company events.
• Other duties assigned by superior.

• Minimum 2 years of relevant working experience.
• Positive working attitude and passion for the online sales & marketing industry.
• Able to converse and write in English, Mandarin, and Bahasa Malaysia.
• Willing to respond to all sales channel inquiries during the weekend.
• Preference for candidates with telesales, online sales & marketing experience.
• Immediate availability is preferred.

• Annual Leave
• Medical Leave
• On-the-job training
• Career development

Associate

Full-time

Marketing and Sales

Appliances, Electrical, and Electronics Manufacturing

Join to apply for the Online Retail Assistant role at Exaltech Sdn Bhd

Be among the first 25 applicants

• To reply to the customer's inquiry via online channel (Messenger, Whatsapp, Email, Call).
• To provide consultancy and assist customers to pick the right product.
• To be responsible for archiving monthly sales targets.
• Generating sales in certain company events.
• Other duties assigned by superior.

• Min. 2 years relevant working experience.
• Positive working attitude and passionate towards online sales & marketing industry.
• Able to converse and write in English, Mandarin and Bahasa Malaysia.
• Willing to respond to all sales channel enquiries during the weekend.
• Candidates with telesales, online sales & marketing experience are preferred.
• Candidate who can start immediately will be preferred.

• Annual Leave
• Medical leave
• On job training
• Career development

Associate

Full-time

Sales and Business Development

Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Exaltech Sdn Bhd by 2x.

Working location: 55 Ayer Rajah Crescent S139949

Nearest MRT: Kent Ridge/One North

Working environment: Air-conditioned Warehouse

Working Hours (Full Time): Mon-Fri 9am-6pm | Sat:9am-2pm

Part-Timer: Minimum 4 days a week

Key Responsibilities :

• Picking and packing customer orders
• Labelling products and inventory
• Offloading and organizing incoming stock
• Assist with inventory checks and basic stock organization as needed
• Inflating balloons and preparing party items
• Attending to store pick-up customers

Requirements :

• Ability to perform repetitive tasks with high accuracy and attention to detail
• Able to carry light to moderate loads
• Comfort working independently in a quiet environment with minimal social interaction
• Good time management skills and ability to meet deadlines
• Must be reliable, responsible, and comfortable with the nature of the job
• No using phone during work hours unless it's an urgent or emergency situation.

General info:

Industrial: E-commerce focusing on Party Supplies

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Role Overview
Responsible for managing e-commerce fulfillment and daily operations to ensure efficient, cost-effective, and timely delivery within the retail sector. This role focuses on team leadership, process improvement, and maintaining high service standards in a fast-paced environment.

Key Responsibilities:

• Manage end-to-end e-commerce fulfillment operations including order processing, picking, and delivery.
  
• Develop and implement SOPs and operational guidelines to improve efficiency.
  
• Plan and optimize logistics routes and delivery zoning to enhance customer satisfaction.
  
• Monitor team performance and provide coaching and training to ensure high standards.
  
• Handle change requests based on business and operational requirements.
  
• Ensure compliance with company policies, procedures, and relevant regulations.
  
• Oversee maintenance of vehicles, equipment, and other operational tools.
  
• Support and participate in ad hoc projects or assigned duties as required.
  
• Work independently under deadlines and adapt to a fast-paced environment.
  
  
  
  

• Proven leadership abilities with strong analytical thinking and problem-solving skills.
  
• Able to work independently and collaboratively as part of a team, with the ability to lead.
  
• Adaptable to fast-paced and high-pressure work environments.
  
• At least 5 years of hands-on experience in operations, logistics, retail, or e-commerce-related fields.
  
• Good understanding of e-commerce processes and retail business dynamics.
  
• Proficient in using Microsoft Office tools for daily operational and reporting needs.
  
• Diploma, Advanced Diploma, Bachelor’s Degree, or equivalent in Supply Chain, Logistics, Management, or related areas.
  
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Product Management
• Industries Retail

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The Assistant Manager, e-Commerce is responsible for overseeing the overall performance of HABIB Group’s e-Commerce business. This includes driving revenue growth, ensuring the strategic execution of digital sales and marketing initiatives, and managing the e-Commerce team.

Responsibilities:

• Lead and execute e-Commerce strategies that align with business goals, encompassing customer acquisition, conversion, retention, and revenue growth.
• Analyze online shopper behavior, sales trends, and digital metrics to identify opportunities for improvement and innovation.
• Work closely with the team to plan and execute campaigns that meet or exceed monthly sales targets.
• Oversee content activation, site merchandising, and promotional strategies in alignment with marketing calendars and seasonal campaigns.
• Ensure a consistent and compelling brand presence across e-Commerce platforms.

Performance Tracking & Analysis

• Track, analyze and report key performance metrics across platforms (conversion rate, sales growth, traffic sources, ROI, etc.).
• Translate data into actionable insights to improve digital performance and customer experience
• Stay updated with trends, algorithm updates, and platform features to ensure we are updated with new trends

Affiliate Onboarding & Management

• Identify, recruit, and onboard affiliates and content creators to promote our products. Maintain strong relationships and ensure consistent performance through clear KPIs
• Come up with strategies to help affiliates drive higher sales & curate assortments based on affiliates.

Team & Stakeholder Management

• Supervise and mentor the e-Commerce team, ensuring timely execution of tasks and personal development.
• Liaise closely with cross-functional departments (Marketing, Retail, Operations, Customer Service, IT) to ensure a cohesive e-Commerce strategy.
• Build and maintain strong relationships with e-Commerce partners.

Customer Experience & Innovation

• Ensure a best-in-class customer journey and service across all digital touchpoints.

Requirements:

• Bachelor’s Degree in Marketing, Business, Digital Commerce, or related field.
• Minimum 4–6 years of experience in e-Commerce or related digital roles, with at least 1 year in a supervisory or managerial capacity.
• Strong analytical and numerical skills; confident in data-driven decision making.
• Demonstrated experience in stakeholder management, project coordination, and cross-functional collaboration.
• Results-driven with a passion for digital growth and performance optimization.
• Excellent leadership, communication, and team management skills.
• Knowledge of major e-Commerce platforms, digital marketing tools, and analytics software (e.g., Google Analytics, Meta Business Suite, Shopify, etc.).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Other
• Industries Digital Accessibility Services, Internet Marketplace Platforms, and Retail Luxury Goods and Jewelry

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Job Title: Assistant Manager, E-Commerce

• Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
• Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
• Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
• Need to follow Hongkong Public holiday

Job Description:

We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.

Key Responsibilities:

Develop and implement sales strategies to achieve revenue targets on Shopee.

Plan and manage promotional campaigns, including major Shopee Mega Campaigns.

Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.

Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.

Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.

Oversee store operations, including inventory management, order fulfillment, and customer engagement.

Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.

Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.

Requirements:

Bachelor's degree in Business, Marketing, E-commerce, or a related field.

Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.

Strong analytical skills with experience in data-driven decision-making.

Knowledge of Shopee platform operations, promotions, and marketing tools.

Good written and spoken English and Cantonese is a must.

Ability to multitask and thrive in a fast-paced, dynamic environment.