404 Shopee jobs in Malaysia

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Admin Mobile Technician, Shopee Express role at Shopee

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Admin Mobile Technician, Shopee Express role at Shopee

• Schedule and manage workshop appointments for clients and ensure technicians are allocated efficiently.
• Handle customer inquiries, quotes, and order parts for necessary services.
• Maintain accurate records of all services, including customer details, job status, and parts used.
• Assist with invoicing, billing, and processing payments.
• Support with inventory management, ensuring that parts and materials are well-stocked.
• Assist with payroll and other HR-related tasks as needed.
• Organize and maintain documentation, including service manuals, client records, and warranty information.
  
  

• Schedule and manage workshop appointments for clients and ensure technicians are allocated efficiently.
• Handle customer inquiries, quotes, and order parts for necessary services.
• Maintain accurate records of all services, including customer details, job status, and parts used.
• Assist with invoicing, billing, and processing payments.
• Support with inventory management, ensuring that parts and materials are well-stocked.
• Assist with payroll and other HR-related tasks as needed.
• Organize and maintain documentation, including service manuals, client records, and warranty information.
  
  

• 2-3 years of administrative experience, ideally in a workshop or service setting.
• Strong organizational skills and proficiency in office software, including Word and Excel, along with basic accounting knowledge.
• Keen attention to detail, with the ability to effectively manage schedules, paperwork, and communications.
• Excellent verbal and written communication skills.
• Proven ability to multitask and thrive in a fast-paced environment.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

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Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About The Team
The FBS Relationship Manager is responsible for onboarding existing sellers onto the Fulfilled by Shopee (FBS) program, managing relationships, resolving inquiries, and ensuring seamless seller support. The role involves analyzing seller performance, developing strategies, and collaborating with internal teams to optimize fulfillment operations.

Job Description

• Seller Onboarding & Management: Engage, educate, and support sellers in adopting FBS
• Issue Resolution: Address seller concerns and escalate issues to relevant teams
• Business Planning & Analysis: Monitor seller performance, optimize operations, and drive order growth
• Cross-functional Collaboration: Work with internal teams to improve fulfillment efficiency

Requirements

• A Bachelor’s degree in any discipline and fresh graduates are welcome to apply
• Strong analytical skills (proficiency in Google Sheets is required)
• Strong problem-solving and communication skills
• Team player with an aptitude for work and the drive to constantly outperform your KPIs
• Experience in e-commerce, account management, or seller operations would be an added advantage
• Excellent command of English and the ability to converse fluently in other languages (e.g. Bahasa Melayu, Mandarin) will be an added advantage

Mid-Senior level

Full-time

Sales, Business Development, and Strategy/Planning

Internet Marketplace Platforms and Technology, Information and Internet

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Are you interested in helping Shopee sellers scale their businesses through Shopee Ads and being a part of the Shopee Ads team to drive revenue for the organization?


• The Shopee Ads team focuses on helping sellers increase their sales as well as their return on investments via Shopee Ads. There are 3 main types of Shopee Ads products that we leverage to help our sellers (a) Product Ads; (b) Shop Ads and (c) Live Ads


• The team culture is collaborative, supportive and focused on both personal and professional development.


• We are committed to serving our sellers and exceeding their expectations as well as effectively driving revenue for the organization.

• Proactively pitch Shopee Ads and relevant strategic programs to targeted brands and marketplace sellers to drive consistent activation and adoption.


• Conduct deep-dives into ad performance metrics and collaborate closely with Cluster and Category teams to uncover investment opportunities.


• Continuously refine the Shopee Ads pitching strategy to optimize activation rates

• Leverage data analytics and storytelling to evaluate campaign performance, guide strategic recommendations, and identify areas for investment growth.


• Position Shopee Ads through a consulting-led approach by aligning advertising strategies with brand objectives, key pain points, and marketplace dynamics.


• Translate campaign insights into actionable recommendations, influencing both seller and brand decision-making.

• Build and maintain strong, trust-based relationships with brands and sellers to ensure satisfaction and foster long-term Ads investment.


• Partner with Account Managers and internal teams to present cohesive ad strategies.


• Educate brands and sellers on Shopee Ads best practices through regular training touchpoints and performance reviews.

• Manage objections effectively and overcome advertiser hesitation through value-driven proposals.


• Channel seller and brand feedback into product or strategy refinements by working closely with internal Ads and cross-functional teams.

• Curate and refine educational materials to elevate overall ad product understanding.


• Enable advertiser learning and self-sufficiency in ad optimization and performance tracking.

• Bachelor’s degree in any field is required


• Experience as Ads Account Manager or similar role; experience in digital media is preferred


• Strong logical thinking and problem-solving skills


• Hunger to generate revenue and monetize for the organization


• Good team player, adaptable, positive working attitude, and a quick learner


• Ability to communicate clearly and effectively in English (verbal and written communication skills)


• Proficiency and comfort in utilizing Microsoft Office Products (Excel, PowerPoint, Word) as well as collaborating on Google sheets and Google slides

• Mid-Senior level

• Full-time

• Sales, Business Development, and Strategy/Planning

• Internet Marketplace Platforms and Technology, Information and Internet

This job is for a Marketing Digital Specialist, managing digital campaigns, SEO, social media, content, analytics, influencers, and budgets. You might like this job because it involves enhancing brand visibility and engaging audiences across various online platforms.

RM 5000 - RM 8000

Mid Valley

Full-Time

few days ago

A Marketing Digital Specialist is responsible for developing and executing digital strategies to enhance brand visibility, drive engagement, and increase conversions across various online platforms. Below are the primary responsibilities and authority for the role.

Duties & Responsibilities:

1. Plan, execute, and optimize digital marketing campaigns on platforms like Google, Meta, and LinkedIn.
2. Implement SEO strategies to improve website rankings and manage paid search campaigns (Google Ads) to boost traffic.
3. Manage social media platforms (Facebook, Instagram, XHS, etc.) to grow online presence and engage audiences effectively.
4. Collaborate with the creative team to develop engaging content (visuals, videos, and copy) aligned with campaign objectives.
5. Track campaign performance metrics (e.g., CTR, ROAS) and provide regular reports with insights for optimization.
6. Create email marketing campaigns, manage subscriber lists, and set up automated workflows.
7. Ensure websites and landing pages are optimized for user experience, performance, and search engine visibility.
8. Analyze digital performance data to identify trends and suggest improvements for future campaigns.
9. Coordinate with influencers and brand partners to enhance campaign impact and reach.
10. Monitor campaign budgets to ensure cost-efficiency and effective resource allocation.
11. Stay updated with industry trends and competitor activities to maintain competitive advantage.
12. Ensure all digital activities align with platform policies and advertising guidelines.

Role & Authority

• The Marketing Digital Specialist reports directly to the Marketing Manager and may lead junior executives or interns.
• The role involves making data-driven recommendations, adjusting campaign strategies within agreed budgets, and proposing new tools or platforms to enhance digital performance.

• Bachelor’s degree in Marketing, Digital Marketing, Business, Communications, or a related field.
• Proven track record of managing SEO, SEM, email marketing, and social media marketing campaigns.
• Certifications in digital marketing tools (e.g., Google Analytics, Google Ads, SEO, social media marketing) are a plus.
• Basic HTML/CSS knowledge is advantageous.
• Proficiency in CRM platforms to manage customer relationships and lead generation.

• Digital Marketing
• Digital Advertising
• Campaign Management
• Social Media Management
• Industry Trend Analysis
• Event Marketing
• Effective Communication

• Aesthetic & Slimming Credits: We provide in-house credits for our staff to spend on skincare products, aesthetic and slimming treatments.
• Training and Mentorship: We provide comprehensive and continuous training to our staff. We groom, train and discover future leaders!
• Educational Sponsorship: We provide scholarships to deserving staff.
• Rewards, Commissions & Bonuses: We reward our staff for their hard work.

Last active - few hours ago

4 - 10 Years of Experience

Advertising & Branding, Digital Marketing, Events Management

Revitalise And Radiate: Elevating Aesthetic Care And Transforming Body

At our forefront, we proudly offer a diverse spectrum of cutting-edge treatments tailored to combat the visible signs of ageing, acne, lifestyle influences, skin-related challenges and body-related concerns. Our extensive range of services encompasses meticulously crafted medical facials, transformative slimming treatments, state-of-the-art laser procedures, and much more.