10,009 Sales Account Manager jobs in Malaysia

Job Summary

You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.

This job reports to the Sales Manager.

• Generate leads, convert them into opportunities, bid, and successfully close the deals
• Sell large and complex solutions to large organizations and achieve the assigned sales target
• Manage the account forward for cross-selling and upselling

• Sales Life Cycle Ownership
• Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers
• Be a trusted technology advisor to the target client to generate and qualify the right opportunities
• Ensure the customer’s product requirements and expectations are managed and met by understanding the customer's business & technology
• Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal
• Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
• With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information
• Independently handle negotiations and deal closure for small and mid-sized deals
• Provide the right inputs and support the Sales Manager in negotiating and closing large deals
• Revenue Generation
• Meet or exceed revenue targets by bringing in new customer logos and cross/upselling to existing or allocated accounts
• Sell the range of iHorizons services assigned to the role holder
• Ensure that revenues generated are at acceptable gross margins
• Customer Relation Management / Account Management
• Act as a single point of contact for the customer always
• Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client’s side as well as the market in which the client operates
• Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support
• Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
• Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction
• Drive account management and influence organizational engagement resulting in footprint expansion
• Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market
• Upselling And Cross-Selling
• Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity
• Identify and develop new leads from existing accounts
• Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
• Promote all iHorizons products/ services as they become available
• Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
• Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions
• General Account Administration
• Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc
• Support the Sales Operations team on contract renewals
• Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
• Follow up on invoices and be responsible for payment collections
• Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure
• CRM and Reporting
• Use iHorizons CRM to log and update all activities and generate sales reports
• Provide other ad-hoc reports and analysis as required by the Sales Manager
• Other Ongoing tasks
• Visit major customers regularly, to strengthen relations and establish business opportunities
• Entertain customers as and when necessary, to build strong relationships with them
• Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
• Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
• Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities
• Participate in trade shows and technology events to promote company products and develop leads

• Bachelor’s degree in Business Studies, Computer Sciences, or a related field
• Should show evidence of continued education in the field of Sales and Technology

• Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role
• Experience in customized enterprise IT solution sales is mandatory
• Experience in sales within the “Digital Transformation” space is highly preferred
• Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
• Hands-on experience with CRM software is a plus

• Excellent selling and negotiation skills
• Ability to drive sales growth
• Strong client focus and relationship-building skills
• Excellent verbal and written communication skills
• Excellent knowledge of MS Office
• Excellent presentation skills
• Self-motivated with a competitive, results-driven attitude
• Good understanding of marketing and negotiating techniques

Responsibilities

• Ensure client’s customers are consistently satisfied with the client’s products and services, and resolve escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives
• Evaluate the client's customer needs and propose potential solutions
• Serve as a single point of contact for the client customer and may coordinate the work of client service teams
• Utilize data to successfully remediate customer concerns/roadblocks prohibiting satisfaction
• Manage external competitive pressures and effectively handle objections
• Work with multiple stakeholders, building effective relationships with decision-makers at all levels
• Responsible for managing sales territory and achieving monthly quotas
• Negotiate skillfully in tough situations
• Identify risk and barriers to success; develop contingency plans when necessary
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process

You have:

• Experience in Frontline Sales
• Experience in Digital Adverising Sales
• Experience in Sales Account Management
• Experience in New Business Development
• Minimum 2 years' experience with hands-on working knowledge advertising platforms
• Experience working with advertising agencies
• Passion for exceptional customer experience and sales
• Aptitude to learn and optimize new technology and data
• Excellent knowledge of Microsoft Office programs
• Excellent verbal and written communication skills
• Minimum 2 years' experience working with Salesforce.com or similar CRM required
• Demonstrated ability to prioritize and multi-task in a time-sensitive environment
• Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences
• Execute high level of independent judgement and critical thinking

• Mid-Senior level

• Full-time

• IT Services and IT Consulting

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR130,000 - MYR150,000 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000 - MYR5,000 1 month ago

Damansara, Selangor, Malaysia 3 months ago

Kota Damansara, Selangor, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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We are seeking an energetic and motivated Sales Executive to join our dynamic team. This role will be key in driving business growth and building long lasting client relationships. The ideal candidate will have a passion for technology and a strong commitment to meeting sales targets.

• Proactively seek out and engage with potential new clients.
• Foster and sustain strong relationships with current clients.
• Deliver outstanding customer service and address inquiries promptly.
• Actively pursue sales goals with enthusiasm and determination.
• Stay up-to-date with trends and development in the IT industry.
• Prepare clear and concise sales reports to track performance.
• Collaborate closely with the team to reach shared objectives.

Responsibilities

• Develop and implement short- and long-term sales plans to deliver order growth for the assigned territory.
• Ability to use sales tools, organize and accurately forecast territory results, provide market intelligence, implement value selling and meet sales objectives.
• Promote and sell products and/or solutions to current or new customers/partners in a consultative approach and inform customers of new product introductions.
• Responsible for developing customers and maintaining their satisfaction.
• Build and sustain relationships with key customers and ensure customer satisfaction and loyalty.
• Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries; actively build business opportunities.
• Lead projects requiring coordination with other functions and organizations.
• Collaborate with peers to define and leverage cross product business opportunities for growth in traditional and emerging markets.
• Actively develop product and application knowledge in order to drive sales.
• Solves a broad range of problems of varying scope and complexity.

• Bachelors' or Masters’ Degree or University Degree or equivalent.
• Typically, 8 years+ relevant Sales experience with proven sales account management.
• Industry experience with 5 years+ servicing applied market and food market.
• Key account management with proven performance to grow key customers.
• Knowledge of analytical and scientific instrument business is a bonus.
• Strong communicator and relations builder.
• Team player.

• This job has a full time weekly schedule.
• Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at:
• Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
• Travel Required: 50% of the Time
• Shift: Day
• Duration: No End Date
• Job Function: Sales

With over 20 years in the industry, we strive to build solid connections with brand and media agencies by meeting their needs, enabling us to create successful methods of engaging with audiences.

Job Descriptions:

• To generate sales with the aim of achieving individual and company's sales target on monthly, quarterly and annual basis.
• Identify new sales opportunities within online advertising media by growing the market share and advertising spend onto digital out of home (DOOH) programmatic platforms.
• Attracting new clients and digital agencies by innovating and formulating advertising solutions for their business.
• Assist in ideation, strategizing and implementation of creative solutions for clients.
• Collect and analyse current trends in the media to gather market information to identify opportunities to grow.
• Measure and prepare campaign performance reports of client campaigns, assessing this against goal (ROI and KPIs) – Weekly, monthly & annually.
• To build and expand good rapport and relationship with clients, agencies, advertisers and media buyers.
• Monitor competitors' sales strategies and ensure company is competitive in terms of pricing, servicing and etc.
• Work with project and finance to ensure timely delivery of campaigns executions- monitoring and chasing work progress while maintaining good accounts and collections from advertiser and agencies.
• Analyze and prepare reports on sales progress on weekly, monthly and annual basis.

Job Requirements:

• Degree Holder (or equivalent) in Business Management, Marketing, Media / Advertising and other relevant disciplines.
• At least 2 years of experience working in a similar role.
• Excellent project management skills, passionate about digital marketing, enjoy learning and executing digital strategy.
• Versatile and flexible, with the ability to work under pressure.
• Ability to apply marketing insight and ideas to clients' objectives.
• A great attitude, a willingness to learn and master new skills and commitment to excellence.
• Understand of digital technologies such as Facebook, Google tools, performance, digital media tools and basic knowledge in SEO, SEM and HTML will be a plus point.
• Well spoken and written in English and Bahasa Malaysia. Mandarin is an added advantage.

Ready to take your skills and experience to the next level? Click 'Apply Now' and take the first step toward an exceptional career

Location: Kota Damansara, accessible by MRT

Job Type: Full-time

Pay: RM4, RM5,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion

Application Question(s):

• Do you have a notice period?
• What is your expected salary?
• Do you have experience in the media or billboard industry?

Work Location: In person

Sales Account Manager (IT Industry/Security) (RM 6, RM 9,000.00)

Job Description

Looking for sales account manager who will be responsible for developing long-term relationship with clients and overseeing sales. As a Sales Account manager you will be responsible to develop leads, building and maintaining relationship, managing deals, fulfill their requirements and requests, respond to their queries in a timely manner and aspire to deliver a positive client experience.

Key Roles and Responsibilities

·   Manage portfolio of clients to achieve long-term success

·   Develop positive relationship with clients

·   Find key people in organizations to sell our solutions – Mostly IT department

·   Able to present and upsell TechLab's solutions and support offerings

·   Remediate conflicts with clients in a timely manner

·   Understanding each clients nature of business to propose suitable solutions and offerings

Plus Points in Experience

·   Relevant experience in similar client-facing role

·   Experience in a strategic partner management position

·   Experience in the IT or professional services industry with a focus on business development and/or sales

·   Experience in managing multiple stakeholders and projects

·   Proven experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth

·   Strong sales orientation with experience working with clients and business teams to  create sales-orientated solutions and services

·   Experience with successful partner management

Qualifications

·   SPM, diploma graduate or equivalent education experience

·   Experience as Sales Account Manager/Sales Representative

·   Proficient in Excel, Word, Powerpoint, CRM and Google suite

What We Offer:

·   Competitive salary and commission structure.

·   Opportunities for professional development and growth.

Benefits:

·   Medical and Insurance

·   Travelling Allowance

·   Company event

·   Birthday leave

How to Apply:

Interested candidates can submit your resume to 

• A supportive and collaborative work environment. Join our team at TechLab Security Sdn Bhd and embark on a rewarding career in the exciting field of security technology sales. Apply now to be part of our dedicated team

The ideal candidate will be able to:

• Proactively seek out and acquire new clients, driving the growth of our Engineering Solutions businesses.
• Accurately identify the needs, developing and nurturing relationships with both existing and potential customers, primarily within the engineering and manufacturing industries.
• Provide exceptional customer support by guiding clients towards successful outcomes.
• Foster strong relationships with both clients and internal team members to ensure effective communication and problem-solving.

Responsibilities: -

1. Develop new accounts, services existing Customers; expand product range and usage in the assigned territory with a proactive mindset that focuses on exceeding sales growth.
2. Ensure personal sales target is met.
3. Cultivate strong relationship with customer.
4. Able to organize and plan proper scheduling sales activities.
5. Manage existing customers and prospect of new customers' especially targeted market in engineering and manufacturing industries.
6. Ensure timely and accurate forecast – monthly and quarterly.
7. Maintain healthy pipeline (sales funnel) size – 3x of target.
8. Timely and accurate submission of report (Eg, sales activity report etc).
9. Execute the objectives of the BFT sales activities to ensure good sales management.
10. Prepare sales report as required by the business unit head or management.

Required Knowledge, Skills, and Abilities

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, in Mechanical/Mechatronic or any Engineering related field.
• 2-3 years in sales preferably selling into manufacturing, engineering, automotive, aviation, aerospace, tool & die, tooling etc industries.
• Experience in selling engineering software, products or services (E.g., Catia, UG NX, CAE, Solidworks, Autodesk, CAD, Factory Automation, Industrial Automation, IoT, CNC etc.) are a bonus.
• Excellent communication, interpersonal, and problem-solving skills.
• Goal-oriented, highly motivated, and ability to work under pressure.
• Sales driven and good customer support
• Has own transport will be an added advantage.

Benefits:

• Enjoy a competitive base salary that matches your experience, and performance bonus that rewards your performance.
• Rest assured with comprehensive life and health insurance coverage.
• Grow your skills and knowledge with our continued learning and development programs and learn from our experienced mentors. We support your professional growth.

We are seeking a motivated and client-focused Account Manager to join our dynamic team in entertainment Industry. The successful candidate will act as the primary liaison between our company and assigned clients, ensuring strong relationships, business growth, and high levels of customer satisfaction. This role requires both commercial acumen and operational understanding, with the ability to manage client accounts, identify growth opportunities, and resolve issues efficiently in a highly competitive industry.

Provide Attractive Commission

Key Responsibilities

Client Relationship Management

• Serve as the main point of contact for assigned operator and affiliate accounts.
• Build, maintain, and strengthen long-term relationships with clients.
• Understand client business needs, KPIs, and provide tailored solutions to drive revenue growth.

Account Growth & Revenue Management

• Monitor account performance, deposits, player retention, and marketing ROI.
• Identify upsell / cross-sell opportunities, negotiate commercial terms, and drive mutual profitability.

Operational & Compliance Support

• Ensure all client activities align with regulatory requirements and responsible gaming policies.
• Provide guidance on technical integrations, platform usage, and product launches.
• Track and resolve client queries, escalations, and issues promptly.

Reporting & Analysis

• Deliver regular performance reports and insights to clients.
• Analyze player behavior, campaign effectiveness, and recommend improvements.
• Prepare internal reports for management on account status, risks, and opportunities.

Collaboration

• Work closely with product, marketing, operations, and customer support teams.
• Represent client feedback internally to improve service and product development.
• Support business development team with pitches, proposals, and onboarding of new accounts.

Requirements

• 2–4 years of experience in account management, preferably in the entertainment industry.
• Strong knowledge of online gaming platforms, affiliate programs, and player acquisition/retention strategies.
• Excellent communication, negotiation, and relationship-building skills.
• Analytical mindset with ability to interpret data and make data-driven recommendations.
• Familiarity with compliance and responsible gaming practices.
• Self-motivated, results-driven, and able to work in a fast-paced environment.

Job Type: Full-time

Pay: RM2, RM5,000.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance

Work Location: Remote