2400 Analyst jobs in Kuala Lumpur

Hytech Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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About Hytech

Hytech is a leading fintech company specializing in cutting-edge financial technology solutions. Our innovative platforms and applications empower our clients to manage their finances efficiently, securely, and with unparalleled convenience. As a market leader in the fintech industry, we are dedicated to driving digital transformation and shaping the future of financial technology.

Join us at Hytech as we continue our journey of connecting the dots and paving the way to success for our clients and partners. Let us embark on a collaborative adventure, where we explore new possibilities, drive innovation, and navigate the exciting landscape of the digital world together.

Role and Responsibilities

Conduct market research to uncover market sizing, market trends, competitive landscapes, and regulation environment, etc.

Gather data from reports, databases, and industry sources.

Analyse and visualize data using various dimensions.

Conduct GTM strategy analysis for new market and business opportunities.

Establish comprehensive marketing analysis framework to monitor key competitors' marketing effectiveness.

Assess potential growth, profitability, and risks in target markets.

Evaluate consumer behavior, economic trends, and regulations affecting expansion.

Track and predict economic and demographic trends impacting our business.

Present research findings with clear storyline and strategic recommendations to management.

Support launches and new business initiatives through cross-department collaboration.

Continuously improve research accuracy by exploring new tools and methods.

Qualifications

Minimum 2 years in market research, business analysis, consulting, marketing, or related fields.

Proven experience with feasibility studies, competitive analysis, and marketing effectiveness analysis.

Proficiency with data analysis tools (Excel, Python, etc.)

Skilled at working with large datasets to extract actionable insights.

Strong ability to identify trends, evaluate risks, and develop strategic recommendations.

Excellent organizational and time-management skills in fast-paced settings.

Adaptability and flexibility to respond to evolving challenges and priorities.

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Join Our Alpha Iota Family, Where Everyone Wins!

• Exciting Work-from-Home Opportunities

• Learning & Development Programs to Upskill Yourself

• Lucrative Salary Package

• Health and Wellness Perks & Benefits

• Motivating and Supportive Teams

.and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing:

• Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints.
• Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices.
• Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs.
• Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention.
• Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs.

To be successful in this role, you will need to have:

• About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support.
• Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau).
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
• Proven track record of driving customer satisfaction, retention, and growth.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus.

Don't miss out on this exciting opportunity! Apply now at .

#J-18808-Ljbffr

Join Our Alpha Iota Family, Where Everyone Wins!

• Exciting Work-from-Home Opportunities

• Learning & Development Programs to Upskill Yourself

• Lucrative Salary Package

• Health and Wellness Perks & Benefits

• Motivating and Supportive Teams

.and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing:

• Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints.
• Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices.
• Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs.
• Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention.
• Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs.

To be successful in this role, you will need to have:

• About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support.
• Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau).
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
• Proven track record of driving customer satisfaction, retention, and growth.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus.

Don't miss out on this exciting opportunity! Apply now at .

#J-18808-Ljbffr

Overview

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join Our Alpha Iota Family, Where Everyone Wins!

Join to apply for the Market Research Analyst (MRA) role at Alpha Iota BPO .

Based in Southeast Asia, Alpha Iota BPO is rapidly growing and is on the lookout for talented individuals who want to make a difference and kickstart their successful careers.

What would you be doing

• Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints.
• Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices.
• Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs.
• Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention.
• Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs.

To be successful in this role, you will need to have

• About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support.
• Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau).
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
• Proven track record of driving customer satisfaction, retention, and growth.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus.

Don't miss out on this exciting opportunity! Apply now at

Job Details

• Seniority level: Executive
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at Alpha Iota BPO by 2x.

#J-18808-Ljbffr

Overview

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join Our Alpha Iota Family, Where Everyone Wins! Join to apply for the

Market Research Analyst (MRA)

role at

Alpha Iota BPO . Based in Southeast Asia, Alpha Iota BPO is rapidly growing and is on the lookout for talented individuals who want to make a difference and kickstart their successful careers. What would you be doing

Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints. Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices. Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs. Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention. Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs. To be successful in this role, you will need to have

About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support. Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences. Proven track record of driving customer satisfaction, retention, and growth. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus. Don't miss out on this exciting opportunity! Apply now at Job Details

Seniority level: Executive Employment type: Full-time Job function: Marketing and Sales Industries: Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Alpha Iota BPO by 2x.

#J-18808-Ljbffr

Join Our Alpha Iota Family, Where Everyone Wins! Exciting Work-from-Home Opportunities

Learning & Development Programs to Upskill Yourself

Lucrative Salary Package

Health and Wellness Perks & Benefits

Motivating and Supportive Teams

.and lots more! Alpha Iota is based in

Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota! What would you be doing: Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints. Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices. Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs. Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention. Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs. To be successful in this role, you will need to have: About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support. Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences. Proven track record of driving customer satisfaction, retention, and growth. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus. Don't miss out on this exciting opportunity! Apply now at

.

#J-18808-Ljbffr

Join Our Alpha Iota Family, Where Everyone Wins!

• Exciting Work-from-Home Opportunities

• Learning & Development Programs to Upskill Yourself

• Lucrative Salary Package

• Health and Wellness Perks & Benefits

• Motivating and Supportive Teams

.and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing:

• Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints.
• Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices.
• Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs.
• Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention.
• Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs.

To be successful in this role, you will need to have:

• About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support.
• Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau).
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
• Proven track record of driving customer satisfaction, retention, and growth.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus.

Don't miss out on this exciting opportunity! Apply now at .

Overview

We're looking for a Local (Malaysian) Korean-speaking candidate for a Sales Operation Analyst role.

In this role, you will partner with Consulting, Training, and TAM services leaders to understand the drivers of revenue and expenses and use financial and operational metrics to help them improve their business. You will work directly with business and operations leadership on reporting, business analysis, market research, and overall business intelligence. You’ll participate in the design of new operational practices aimed at improving execution by monitoring and analyzing the business's key performance indicators.

You will need to understand complex financial and operational problems and propose solutions using your business acumen. This position requires excellent communication skills at all levels of the organization and the ability to support multiple teams and geographies for Red Hat's Services team.

This role will be located in Malaysia (Mid Valley) office.

Primary Job Responsibilities:

• Develop and refine key business metrics and conduct analysis to identify strengths, weaknesses, and opportunities, while evaluating possible alternatives and recommending appropriate actions across Red Hat teams
• Primarily support Korean Services leaders and the ability to support leaders globally
• Match, cleanse, validate, and/or consolidate large datasets; conduct analysis to identify trends and guide decisions
• Perform special projects to create or improve efficiency in business processes
• Present timely, relevant, and accurate reporting and analysis of the results of the division’s performance against historical, budgeted, forecasted, and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan
• Support Regional Business leaders, Financial Planning and Analysis, and Revenue team analysts by being the first point of contact for issues and questions
• Provide an insightful use of business analysis techniques, tools, and concepts, to provide practical counsel to business area partners and management to drive business results.
• Increase productivity of the business unit by developing automated reporting/forecasting tools and processes
• Understand and facilitate the integration of business processes, people, and relevant technology in order to identify, configure, and communicate useful information, and to provide practical business leadership to drive business decision making across the company. Identify non-value added processes within the department and identify alternatives.
• Improve financial and operational performance by analyzing results, monitoring variances, identifying trends, and recommending actions to management
• Manage forecasting and reporting activities for consulting, training, TAM KPIs
• Guide cost analysis process by establishing and enforcing policies and procedures, providing trends and forecasts, explaining processes and techniques, and recommending actions
• Train new employees and ensure training material/documentation is kept current

Required Skills:

• Fluent in Korean and English (Verbal and Written).
• Bachelor’s degree in technology or any analytical discipline (or equivalent experience); Graduate degree in business administration is a plus.
• 1 year of progressive financial or data analysis experience
• Experience using support systems and tools including LMS, Salesforce, FinancialForce (PSA), Oracle Business Objects and Tableau
• Excellent written and verbal communication and presentation skills.
• Knowledge of procedural controls and data validation techniques required
• Strong analytical and problem-solving skills, including the ability to think strategically
• Ability to multi-task and work independently in a challenging, fast-paced environment requiring significant context switching between complex and routine tasks
• Excellent Google Suite skills, specifically Google Sheets; familiarity with SQL queries a plus
• Must possess a passion to learn and grow

Preferred Skills:

• Basic understanding of GAAP and Statutory accounting principles
• Experience in financial modelling, business analysis, FP&A, business integration, analytics in a corporate (HQ) environment
• Solid analytical (quantitative as well as qualitative) skills including extracting, cleansing, and validating data, creating forecasts, and building financial models
• Appreciation of and passion for open source software

Seniority level

• Associate

Employment type

• Contract

Job function

• Accounting/Auditing, General Business, and Analyst

Industries

• Business Consulting and Services

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Overview We're looking for a Local (Malaysian) Korean-speaking candidate for a Sales Operation Analyst role.

In this role, you will partner with Consulting, Training, and TAM services leaders to understand the drivers of revenue and expenses and use financial and operational metrics to help them improve their business. You will work directly with business and operations leadership on reporting, business analysis, market research, and overall business intelligence. You’ll participate in the design of new operational practices aimed at improving execution by monitoring and analyzing the business's key performance indicators.

You will need to understand complex financial and operational problems and propose solutions using your business acumen. This position requires excellent communication skills at all levels of the organization and the ability to support multiple teams and geographies for Red Hat's Services team.

This role will be located in Malaysia (Mid Valley) office.

Primary Job Responsibilities:

Develop and refine key business metrics and conduct analysis to identify strengths, weaknesses, and opportunities, while evaluating possible alternatives and recommending appropriate actions across Red Hat teams

Primarily support Korean Services leaders and the ability to support leaders globally

Match, cleanse, validate, and/or consolidate large datasets; conduct analysis to identify trends and guide decisions

Perform special projects to create or improve efficiency in business processes

Present timely, relevant, and accurate reporting and analysis of the results of the division’s performance against historical, budgeted, forecasted, and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan

Support Regional Business leaders, Financial Planning and Analysis, and Revenue team analysts by being the first point of contact for issues and questions

Provide an insightful use of business analysis techniques, tools, and concepts, to provide practical counsel to business area partners and management to drive business results.

Increase productivity of the business unit by developing automated reporting/forecasting tools and processes

Understand and facilitate the integration of business processes, people, and relevant technology in order to identify, configure, and communicate useful information, and to provide practical business leadership to drive business decision making across the company. Identify non-value added processes within the department and identify alternatives.

Improve financial and operational performance by analyzing results, monitoring variances, identifying trends, and recommending actions to management

Manage forecasting and reporting activities for consulting, training, TAM KPIs

Guide cost analysis process by establishing and enforcing policies and procedures, providing trends and forecasts, explaining processes and techniques, and recommending actions

Train new employees and ensure training material/documentation is kept current

Required Skills:

Fluent in Korean and English (Verbal and Written).

Bachelor’s degree in technology or any analytical discipline (or equivalent experience); Graduate degree in business administration is a plus.

1 year of progressive financial or data analysis experience

Experience using support systems and tools including LMS, Salesforce, FinancialForce (PSA), Oracle Business Objects and Tableau

Excellent written and verbal communication and presentation skills.

Knowledge of procedural controls and data validation techniques required

Strong analytical and problem-solving skills, including the ability to think strategically

Ability to multi-task and work independently in a challenging, fast-paced environment requiring significant context switching between complex and routine tasks

Excellent Google Suite skills, specifically Google Sheets; familiarity with SQL queries a plus

Must possess a passion to learn and grow

Preferred Skills:

Basic understanding of GAAP and Statutory accounting principles

Experience in financial modelling, business analysis, FP&A, business integration, analytics in a corporate (HQ) environment

Solid analytical (quantitative as well as qualitative) skills including extracting, cleansing, and validating data, creating forecasts, and building financial models

Appreciation of and passion for open source software

Seniority level Associate

Employment type Contract

Job function Accounting/Auditing, General Business, and Analyst

Industries Business Consulting and Services

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