4745 Analyst jobs in Kuala Lumpur

Job description

Why join us?

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst.

Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst's Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.

What you'll do:

• Content heavy role – Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
• Stakeholder complexity – Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
• Multi-disciplinary – Business Analysts need to able to shape business requirements and solution designs.

Value Creation:

• Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
• Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
• Uses systemic thinking and creativity in devising solution options.
• Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
• Questions small-scale business decisions that do not demonstrate alignment to the Group's commercial strategy.
• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
• Thinks ahead to identify potential risks to service or performance and deals with them proactively effectively manages review processes to identify quality issues early.
• Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.

Operational Performance:

• Defines requirements management processes and designs detailed business solutions and structures based on business requirements, challenges business intent in a constructive manner.
• Identifies areas of impact on the target operating model and designs activities to mitigate impact.
• Manages requirements traceability through design and delivery.
• Utilises financial skills to develop a high-level business case, considering investment and high level benefits.
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
• Manages the change audience through the commitment curve with communications, training and development.
• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
• Supports project or programme resourcing activities.
• Allocates tasks and objectives to other analysts on a project or programme.

Capability and People Development:

• Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
• Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

Requirements

What you will need to succeed in the role:

• Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.
• Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
• A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
• Outstanding understanding of HSBC Group structures, processes and objectives.
• Very strong knowledge of the external environment –regulatory, political, competitors etc.
• Basic Business reengineering knowledge.
• Business analysis, requirements gathering and design techniques.
• Change management and implementation management techniques and approaches.

What additional skills will be good to have?

• Proven track record as an outstanding analyst, consultant and/or project manager.
• Overall financial services industry knowledge with specific functional expertise.
• Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
• Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Effective communication, inter-personal and negotiating skills.
• Excellent decision making and problem-solving ability.
• Sound judgmental skills to identify and resolve problems.
• Experience of managing resources using appropriate communication, delegation and planning skills.
• Ability to motivate and lead people, employing appropriate management styles.
• Proven ability to work across regions whilst maintaining a global perspective.
• Proven ability to work with senior stakeholders and business sponsor.

Key Responsibilities:

• Lead and develop a team of business analysts supporting sales and operations initiatives.
• Design and maintain reporting frameworks to track KPIs related to sales performance, inventory, logistics, and customer demand.
• Collaborate with sales, marketing, supply chain, and finance to develop forecasts and performance dashboards.
• Identify trends and variances in sales and operational data; provide actionable insights to leadership teams.
• Streamline business processes across departments, leveraging analytics to drive efficiency and scalability.
• Oversee the development of business cases for new initiatives or operational changes.
• Manage end-to-end data lifecycle: from extraction and transformation to visualization and strategic recommendation.
• Ensure data accuracy, consistency, and timeliness in all reports and insights delivered to stakeholders.
• Support annual planning and quarterly business reviews with strategic and data-backed insights.
• Technology Integration: Work with the IT team to identify and implement technology solutions that enhance process efficiency and support business needs.
• Budget Management: Monitor and manage budgets related to process improvement projects, ensuring cost-effective use of resources.

Preferred Skills:

• Experience with S&OP (Sales & Operations Planning) processes
• Knowledge of demand planning, inventory management, and supply chain analytics
• Strong understanding of sales funnels, pipeline health, and quota planning
• Analytical skills and experience working with business intelligence tools and data analysis.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership and key stakeholders.
• Strong decision-making and problem-solving abilities.

Key Requirements:

• Education: Bachelor's degree in Business Administration, Operations Management, or related field (MBA preferred).
• Experience: Minimum of 3-5 years of experience in business process management, operations management, or similar roles, with at least 2 years in a senior leadership capacity.

Key Responsibilities

• Lead the end-to-end ERP project lifecycles, from discovery and planning through implementation and post-deployment support.
• Coordinate and align cross-functional teams across IT, Finance, Operations, and external vendors to ensure seamless project execution.
• Manage project scope, schedules, budgets, and risks using Agile, Waterfall, or hybrid methodologies.
• Facilitate workshops to align ERP solutions with broader business objectives and strategic goals.
• Oversee data migration, system integration, and comprehensive testing activities to ensure solution integrity.
• Ensure project deliverables meet quality standards, compliance requirements, and stakeholder expectations.

Qualifications

• Bachelor's degree (Full time) in Information Systems, Business, Engineering, or a related discipline; MBA or Master's degree preferred.
• Minimum 2+ years leading ERP implementations with project management experience is a plus.
• Proven success delivering ERP implementations would be advantages.
• Strong understanding of business processes in finance, supply chain, HR, and operations.
• PMP or PRINCE2 certification required; additional Agile or Scrum Master certification is advantageous.
• Excellent communication, leadership, and stakeholder management skills.
• Proficiency in English and Malay is required. Fluency Mandarin is a plus.

• At least a Bachelor's degree in accounting, business, finance, economics or related fields.
• Related work experience in audit/research/financial analysis preferred.
• Fresh graduates with commendable grades and a passion to excel in this field are encouraged to apply.
• Should possess a good command of the English language and writing skills.

Overview

Director, Business Analysis MY – CIMB Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

• Facilitate requirements gathering and analysis by collaborating with relevant business stakeholders to understand business process, requirements and challenges, and assist in the development of the technology solutions roadmap and implementation.
• Translate the business needs and priorities for IT by defining business and user requirements and developing the scope and objectives of the technology solutions to parallel overall business strategies.
• Proactively conduct business and systems process analysis and design including assessment reviews of current and future impact and risks to business process and functionalities focusing on quality improvement and data management and recommend and develop process improvements or re-engineering and implementation of functionalities to meet the business’s long term strategies.

• Create and write technical, functional, data and integration system documentations according to the specified requirements, business and end-user needs and obtain sign-off with business and relevant teams.
• Work closely with Process Excellence team to document changes to the business process.

• Work closely with solution architects from Group Technology to design and validate technology solution.
• Develop solution documentation.
• Lead, participate in or support multiple projects including application configuration, conversion, upgrades, enhancements, administration and testing monitoring and ensure efficient and timely delivery of projects according to scope, schedule and budget.

• Monitor and track milestones completion throughout the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts.
• Manage change requests including assessing impact to the systems and work with business on project details, approvals and implementation.
• Manage business relationships and expectations by establishing and facilitating communication process to provide updates, status, issues and resolutions.

• Partner with internal development and delivery and project management teams, relevant Group Technology partners and vendors to deliver project work according to the technology and business requirements and provide necessary guidance to testers during QA process.
• Provide inputs to the test planning and strategies and perform and/or support tests at the multi-application levels in all environments i.e. SIT, UAT, etc. to ensure expected project objectives from functionality, usability, performance aspects are met accordingly

• Director

• Full-time

• Business Development and Sales

Referrals increase your chances of interviewing at CIMB by 2x

Role Purpose

Facilitate and assist in high value payment settlement and fund transfer through RENTAS payment system and to support the Bank’s mandate as a banker to government and other institutions in accordance with CBA 2009.

Payment Settlement Operations

• Execute payment settlements and fund transfers from financial institutions, other account holders and government bodies through RENTAS system infrastructure to ensure timely settlement and in accordance with market standards.
• Settlement issues and root causes are addressed with proper investigation and analysis.

Strategic and Risk Management

• Provide strategic and regulatory advisory services to internal and external stakeholders to support the overall payment framework to align with the Bank’s financial and stakeholders’ management as well as national and international initiatives.
• Participate in the Bank’s Business Continuity Plan (BCP) to ensure continuation and readiness in mitigation of operational risk as well as other financial impact.

Banking and Account Management

• Management of accounts at BNM to achieve efficient banking objectives while maintaining stakeholders’ confidence.
• Undertake custodianship of government’s promissory notes and encashment exercise as requested by government or relevant stakeholders.

Manuals

• Review, analyze and revise manuals pertaining to banking operations and operational systems (RENTAS RBG & INTACTS) to ensure it is updated, relevance, and adequate internal controls are in place to safeguard the Bank's interests.

Capability Development

• Engaged in cross-sectional and departmental initiatives that demand proficient writing, presentation, and negotiation skills.

Academic Qualifications

Degree or Professional Qualifications in Finance or Accounting.

Experience

At least 3 years working experience in Finance related field. Exposure and experience in banking operations is an added advantage.

Why join us?

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Analyst.

Global Change Delivery (GCD) Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change product, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes.Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.

What you’ll do:

• Content heavy role –Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
• Stakeholder complexity –Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
• Multi-disciplinary –Analysts need to able to shape business requirements and solution designs.

Value Creation:

• Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
• Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
• Uses systemic thinking and creativity in devising solution options.
• Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
• Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy.
• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
• Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.

Operational Performance:

• Defines requirements management processes and designs detailed business solutions and structures based on business requirements, challenges business intent in a constructive manner.
• Identifies areas of impact on the target operating model and designs activities to mitigate impact.
• Manages requirements traceability through design and delivery.
• Utilises financial skills to develop a high-level business case, considering investment and high-level benefits.
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
• Manages the change audience through the commitment curve with communications, training and development.
• Supports reengineering of processes, where process is one of the many parts of the change and provides detailed guidance on process design (considering risk, end-to-end and cost).
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
• Supports project or programme resourcing activities.
• Allocates tasks and objectives to other analysts on a project or programme.

Capability and People Development:

• Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
• Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

Join to apply for the Analyst role at HSBC Recruitment

Why join us?
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Job Description
We are seeking individuals to join HSBC'S Wholesale department in the role of Credit Analysis Unit.

What you’ll do:
The Role requires the Analyst to be a part Corporates/FIG Credit Analysis Team in Kuala Lumpur which supports APAC. In addition, the Analyst would also be required to liaise with the business and locally with the supporting Departments which would enable him/her to carry out the duties.

Role Responsibilities:

• Undertake high quality industry, competitor, ESG and client level financial analysis for Global Banking (GB) and Commercial Banking (CMB) Relationship Management (RM) Team.
• Analysis of financial documentation and supplemental data to support lending decision-making and recommending credit requests to appropriately meet business needs.
• Preparing credit analyses in support of new and existing business relationships.
• Support the RM team in the continuous collection, capture and analysis of key data and information related to GB/CMB client’s emissions-intensive activities, climate commitments and low-carbon business initiatives and transition and physical risks to help build a thorough understanding of each client’s plans to transition to net zero emissions over time.
• Personally develop and maintain strong working relationships with GB & CMB Relationship Managers / Associates along with executives in Risk to ensure that all risks to the business, financial and non-financial, are properly recognized and thoughtfully mitigated in proposals.
• Ensure that all work is delivered within agreed timeframes, PLAs and meets the required high quality standard.
• Understand and comply with all relevant policies, FIM guidelines and procedures issued by the Group.
• Pro-actively suggest and design improvements in process workflow, where applicable.
• Communicate clearly with team members and other parts of GBM as required.
• Maintain HSBC internal control standards.
• Need to implement the Group Compliance Policy, as applicable to their role.
• Need to be aware of the Operational Risk scenario associated with their role, and to ensure that all actions during their employment with HSBC take account of the likelihood of operational risk occurring.
• Adhering strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; reporting weaknesses, compliance breaches and operational loss events.
• However, the final position title may vary depending on the candidate's relevant experience, skill and competence. Additionally, they may be assigned additional responsibilities such as conducting quality checks, mentoring and training new joiners.

Requirements
What you will need to succeed in the role:

• C.A. / CFA / MBA / Bachelor Degree in Finance, Economics, Accounting or equivalent is essential, and any professional qualification is desirable.
• Professional Credit Certification from AICB, sustainability knowledge is an advantage.
• 2 to 6 years of relevant experience in Credit Analysis.
• Sustainability knowledge is an advantage.
• Highly proficient at Excel and Word.
• Excellent verbal/written communication skills in English, proficient in credit writing in English, hard-working, organized, diligent, and above all a good team player.
• Cantonese and/or Mandarin language capabilities are highly preferred. The analyst should be able to speak and read financial statements in Cantonese/Mandarin language.
• Good command of credit analysis and financial knowledge.

What additional skills will be good to have?

• The role holder is expected to have subject matter expertise of end-to-end credit processes & corporate banking products.