4,358 Analyst jobs in Malaysia

Join Our Alpha Iota Family, Where Everyone Wins!

• Exciting Work-from-Home Opportunities

• Learning & Development Programs to Upskill Yourself

• Lucrative Salary Package

• Health and Wellness Perks & Benefits

• Motivating and Supportive Teams

.and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing:

• Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints.
• Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices.
• Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs.
• Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention.
• Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs.

To be successful in this role, you will need to have:

• About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support.
• Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau).
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
• Proven track record of driving customer satisfaction, retention, and growth.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus.

Don't miss out on this exciting opportunity! Apply now at .

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Overview

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join Our Alpha Iota Family, Where Everyone Wins! Join to apply for the

Market Research Analyst (MRA)

role at

Alpha Iota BPO . Based in Southeast Asia, Alpha Iota BPO is rapidly growing and is on the lookout for talented individuals who want to make a difference and kickstart their successful careers. What would you be doing

Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints. Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices. Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs. Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention. Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs. To be successful in this role, you will need to have

About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support. Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences. Proven track record of driving customer satisfaction, retention, and growth. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus. Don't miss out on this exciting opportunity! Apply now at Job Details

Seniority level: Executive Employment type: Full-time Job function: Marketing and Sales Industries: Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Alpha Iota BPO by 2x.

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Join Our Alpha Iota Family, Where Everyone Wins! Exciting Work-from-Home Opportunities

Learning & Development Programs to Upskill Yourself

Lucrative Salary Package

Health and Wellness Perks & Benefits

Motivating and Supportive Teams

.and lots more! Alpha Iota is based in

Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota! What would you be doing: Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints. Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices. Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs. Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention. Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs. To be successful in this role, you will need to have: About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support. Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences. Proven track record of driving customer satisfaction, retention, and growth. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus. Don't miss out on this exciting opportunity! Apply now at

.

#J-18808-Ljbffr

Join Our Alpha Iota Family, Where Everyone Wins!

• Exciting Work-from-Home Opportunities

• Learning & Development Programs to Upskill Yourself

• Lucrative Salary Package

• Health and Wellness Perks & Benefits

• Motivating and Supportive Teams

.and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing:

• Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints.
• Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices.
• Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs.
• Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention.
• Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs.

To be successful in this role, you will need to have:

• About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support.
• Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau).
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
• Proven track record of driving customer satisfaction, retention, and growth.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus.

Don't miss out on this exciting opportunity! Apply now at .

Overview

We're looking for a Local (Malaysian) Korean-speaking candidate for a Sales Operation Analyst role.

In this role, you will partner with Consulting, Training, and TAM services leaders to understand the drivers of revenue and expenses and use financial and operational metrics to help them improve their business. You will work directly with business and operations leadership on reporting, business analysis, market research, and overall business intelligence. You’ll participate in the design of new operational practices aimed at improving execution by monitoring and analyzing the business's key performance indicators.

You will need to understand complex financial and operational problems and propose solutions using your business acumen. This position requires excellent communication skills at all levels of the organization and the ability to support multiple teams and geographies for Red Hat's Services team.

This role will be located in Malaysia (Mid Valley) office.

Primary Job Responsibilities:

• Develop and refine key business metrics and conduct analysis to identify strengths, weaknesses, and opportunities, while evaluating possible alternatives and recommending appropriate actions across Red Hat teams
• Primarily support Korean Services leaders and the ability to support leaders globally
• Match, cleanse, validate, and/or consolidate large datasets; conduct analysis to identify trends and guide decisions
• Perform special projects to create or improve efficiency in business processes
• Present timely, relevant, and accurate reporting and analysis of the results of the division’s performance against historical, budgeted, forecasted, and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan
• Support Regional Business leaders, Financial Planning and Analysis, and Revenue team analysts by being the first point of contact for issues and questions
• Provide an insightful use of business analysis techniques, tools, and concepts, to provide practical counsel to business area partners and management to drive business results.
• Increase productivity of the business unit by developing automated reporting/forecasting tools and processes
• Understand and facilitate the integration of business processes, people, and relevant technology in order to identify, configure, and communicate useful information, and to provide practical business leadership to drive business decision making across the company. Identify non-value added processes within the department and identify alternatives.
• Improve financial and operational performance by analyzing results, monitoring variances, identifying trends, and recommending actions to management
• Manage forecasting and reporting activities for consulting, training, TAM KPIs
• Guide cost analysis process by establishing and enforcing policies and procedures, providing trends and forecasts, explaining processes and techniques, and recommending actions
• Train new employees and ensure training material/documentation is kept current

Required Skills:

• Fluent in Korean and English (Verbal and Written).
• Bachelor’s degree in technology or any analytical discipline (or equivalent experience); Graduate degree in business administration is a plus.
• 1 year of progressive financial or data analysis experience
• Experience using support systems and tools including LMS, Salesforce, FinancialForce (PSA), Oracle Business Objects and Tableau
• Excellent written and verbal communication and presentation skills.
• Knowledge of procedural controls and data validation techniques required
• Strong analytical and problem-solving skills, including the ability to think strategically
• Ability to multi-task and work independently in a challenging, fast-paced environment requiring significant context switching between complex and routine tasks
• Excellent Google Suite skills, specifically Google Sheets; familiarity with SQL queries a plus
• Must possess a passion to learn and grow

Preferred Skills:

• Basic understanding of GAAP and Statutory accounting principles
• Experience in financial modelling, business analysis, FP&A, business integration, analytics in a corporate (HQ) environment
• Solid analytical (quantitative as well as qualitative) skills including extracting, cleansing, and validating data, creating forecasts, and building financial models
• Appreciation of and passion for open source software

Seniority level

• Associate

Employment type

• Contract

Job function

• Accounting/Auditing, General Business, and Analyst

Industries

• Business Consulting and Services

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Overview We're looking for a Local (Malaysian) Korean-speaking candidate for a Sales Operation Analyst role.

In this role, you will partner with Consulting, Training, and TAM services leaders to understand the drivers of revenue and expenses and use financial and operational metrics to help them improve their business. You will work directly with business and operations leadership on reporting, business analysis, market research, and overall business intelligence. You’ll participate in the design of new operational practices aimed at improving execution by monitoring and analyzing the business's key performance indicators.

You will need to understand complex financial and operational problems and propose solutions using your business acumen. This position requires excellent communication skills at all levels of the organization and the ability to support multiple teams and geographies for Red Hat's Services team.

This role will be located in Malaysia (Mid Valley) office.

Primary Job Responsibilities:

Develop and refine key business metrics and conduct analysis to identify strengths, weaknesses, and opportunities, while evaluating possible alternatives and recommending appropriate actions across Red Hat teams

Primarily support Korean Services leaders and the ability to support leaders globally

Match, cleanse, validate, and/or consolidate large datasets; conduct analysis to identify trends and guide decisions

Perform special projects to create or improve efficiency in business processes

Present timely, relevant, and accurate reporting and analysis of the results of the division’s performance against historical, budgeted, forecasted, and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan

Support Regional Business leaders, Financial Planning and Analysis, and Revenue team analysts by being the first point of contact for issues and questions

Provide an insightful use of business analysis techniques, tools, and concepts, to provide practical counsel to business area partners and management to drive business results.

Increase productivity of the business unit by developing automated reporting/forecasting tools and processes

Understand and facilitate the integration of business processes, people, and relevant technology in order to identify, configure, and communicate useful information, and to provide practical business leadership to drive business decision making across the company. Identify non-value added processes within the department and identify alternatives.

Improve financial and operational performance by analyzing results, monitoring variances, identifying trends, and recommending actions to management

Manage forecasting and reporting activities for consulting, training, TAM KPIs

Guide cost analysis process by establishing and enforcing policies and procedures, providing trends and forecasts, explaining processes and techniques, and recommending actions

Train new employees and ensure training material/documentation is kept current

Required Skills:

Fluent in Korean and English (Verbal and Written).

Bachelor’s degree in technology or any analytical discipline (or equivalent experience); Graduate degree in business administration is a plus.

1 year of progressive financial or data analysis experience

Experience using support systems and tools including LMS, Salesforce, FinancialForce (PSA), Oracle Business Objects and Tableau

Excellent written and verbal communication and presentation skills.

Knowledge of procedural controls and data validation techniques required

Strong analytical and problem-solving skills, including the ability to think strategically

Ability to multi-task and work independently in a challenging, fast-paced environment requiring significant context switching between complex and routine tasks

Excellent Google Suite skills, specifically Google Sheets; familiarity with SQL queries a plus

Must possess a passion to learn and grow

Preferred Skills:

Basic understanding of GAAP and Statutory accounting principles

Experience in financial modelling, business analysis, FP&A, business integration, analytics in a corporate (HQ) environment

Solid analytical (quantitative as well as qualitative) skills including extracting, cleansing, and validating data, creating forecasts, and building financial models

Appreciation of and passion for open source software

Seniority level Associate

Employment type Contract

Job function Accounting/Auditing, General Business, and Analyst

Industries Business Consulting and Services

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Overview

To complete our team in Southeast Asia, we are looking for a Project Manager to support our sales team by managing multiple online market research projects to cultivate strong client relationships and develop expertise in understanding their research needs.

This role calls for extensive project management experience within our SEA client services team. The suitable candidate should have a keen interest in project management and market research, taking a practical hands-on approach.

Responsibilities

• Support corporate, market research and internal client services teams.
• Serve as the primary point of contact and project owner for assigned market research projects, taking ownership of project execution and delivery.
• Manage end-to-end execution of market research projects , from initial scoping to final deliverables, ensuring alignment with client objectives and timelines.
• Liaise with clients to understand project requirements, objectives, and timelines.
• Collaborate closely with cross-functional teams, including research managers, programmers, data processing to define project requirements and deliverables.
• Conduct thorough quality checks and data validation to ensure accuracy and completeness of project deliverables.
• Communicate project status updates, milestones, and any deviations from the plan to stakeholders.
• Provide support to the team by offering guidance, assistance, and expertise as needed, fostering collaboration and knowledge sharing among team members.
• Work closely with the sales team and client services team lead to develop strong and lasting client relationships.

Skills and Experience

• 2 years in project management , preferably in the market research or consumer insights industry.
• Leadership experience – mentoring & coaching juniors in their existing role .
• Experience with online research methodologies and quantitative research techniques such as concept testing, max-diff, conjoint analysis.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with proficiency in spoken and written English.
• Highly motivated, able to work within tight timelines and under pressure.
• Strong knowledge of Microsoft Office tools (Word, Excel, PowerPoint).
• Knowledge of other statistical software (SPSS, R) is a plus.

Our Values

• A cting with Ownership: Demonstrating individual accountability
• B ringing a Forward Mindset: Being action-oriented, bold & entrepreneurial
• C ollaborating with Curiosity: Exhibiting teamwork through togetherness
• D iscussing openly, committing jointly: Sharing your views openly
• E mbracing Empathy: Being egoless & caring

What We Offer

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Project Management, Research, and Consulting

Industries

• Market Research, Research Services, and IT Services and IT Consulting

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Company overview
Our client is a well-established group specializing in automotive parts solutions, with expertise in manufacturing metal body replacement parts such as doors, hoods, fenders, trunk lids, automotive lamps, and plastic components. The products are distributed worldwide under its own brand, serving both local and international markets.

What You’ll Do

• Drive product sales, revenue growth, and profitability.
• Plan and execute product marketing campaigns and sales strategies.
• Work with sales, procurement, and supply chain teams to ensure smooth operations.
• Manage product lifecycle from introduction to market expansion.
• Build strong customer and supplier relationships to grow loyalty and trust.
• Provide market insights and competitor analysis to guide business decisions.
• Support product launches and cross-functional initiatives.

What We’re Looking For

• 2–3 years’ experience in marketing, product management, or sales.
• Knowledge of market trends, pricing strategies, and sales development.
• Strong skills in customer relationship management and market analysis.
• Experience in supply chain planning and demand forecasting.
• Good financial acumen and ability to manage product profitability.
• Proficient in ERP/CRM tools and MS Office.
• Excellent communication, negotiation, and problem-solving skills.
• Degree/Diploma in Marketing, Business, or related field (preferred).

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Administration Assistant – Market Research, Malaysia

• Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia

About Mintel

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

Mintel is seeking a motivated professional to fill the position of Administration Assistant.The role will sit within the GNPD Coverage Team which is responsible for the strategic management of our fieldassociate network in 86 countries worldwide, tracking market activity and trends in each of those countries to ensurewe capture the right products to build the Global New Products Database.

The purpose of this role is to assist and support other members of the global Coverage team on a variety of tasks. The ideal candidate will be happy to provide administrative support to research teams, ensuring smooth operations and successful project execution.

What You Will Be Doing:

• Providing administrative support to research teams, ensuring smooth operations and successful project execution.
• Check, verify and process field associate invoices
• Communicate with field associates when additional data, information or products are needed
• Maintain, Organise or Update Team Internal Website/Database Information
• Assisting in ad-hoc team/research projects
• Assisting in Trade Show process and logistics.

Who We Are Looking For:

• are a graduate with a diploma/degree in Marketing, Business or relevant field
• are fluent in English (additional SEA languages are advantageous)
• have excellent time management skills with the ability to prioritise work
• have problem solving skills and pay attention to details
• are able to multitask
• have strong organisational skills
• thrive in a team atmosphere
• are comfortable speaking with contacts over the phone or face-to-face
• are comfortable with spreadsheet applications

What We Offer:

• Culture that supports true collaboration whilst embracing remote working.
• Flexible start and end times.
• Blended (office/home) approach to work.
• Approach to personal development where we encourage individuals to grow and share what they’ve learned.
• Social events, both within the department and across the company.
• Generous annual leave and wider circle employee benefits.
• Additional one day off to celebrate your birthday.
• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives).
• Giving back is part of our culture with this in mind, Mintel gives employee 2 days leave per year to join local volunteering activity organised by our Mintel Gives (where applicable).
• Mental health and wellbeing support via Modern Health App and Employee Assistance Programme.
• Beautifully designed offices to foster collaboration and fun.

Mintel is an equal opportunity employer that committed to the strength of an inclusive workplace.

#LI-JY

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