3,386 Analyst jobs in Malaysia

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The function of this role is to provide support to the Ipsos Research team on the day-to-day responsibilities on

the relevant client account. These responsibilities could range from supporting continuous tracking data on the

full portfolio of products within the client business, to specific ad hoc shorter time frame projects. Working

closely with the Researchers, you will be involved with tasks and responsibilities that help ensure that the

project is both set up and running efficiently end to end, with a view to delivering against project specifications

and delighting the client. You’ll be joining a team who are passionate about improving processes and have a creative way of constantly challenging the status quo to find smarter ways of working.

Essential Responsibilities and deliverables

Complying with operational scope, and managing budgets, timeline and quality per the project requirements.

Support Research Teams with data management and data analysis

Support preparation of core deliverables using Research Team platforms, techniques and technologies e.g. PowerPoint / Excel / Online portal / etc.

Receive raw datasets from data processing and/or research teams (Excel / SPSS/ Survey Reporter/ InfoTools)

Check data sets for logical consistency prior to analysis

Manipulate data into correct format for analysis purposes using Excel or SPSS (weighting and processing as relevant)

Support analysis according to client's requirements or objectives

Quality checking key deliverables, ensuring they are delivered accurately and to the highest quality

Populate reports (PowerPoint) and writing commentary to draw out the key learnings and provide recommendations

Update other tools and platforms e.g. Data Portals based on questionnaire changes

Work alongside Research team in delivering bespoke and added-value analysis and insight

Prepare, plan, prioritise and communicate effectively to ensure deliverables are prepared and sent to schedule

Build and maintain effective working relationships with internal stakeholders and team members

Working Relationships

Internal:

Primarily Research Teams

Project Management Teams

Qualifications

Graduates or degree holders in Statistics, Applied Statistic, Mathematics, Economics or equivalent.

Fresh graduate / At least 1-2 year(s) working experiences and good application of knowledge

Understand and use statistical analysis

Excellent written and verbal communications

Able to work under pressure and meet aggressive deadlines

Proactive and self-initiating interest in matters pertaining to the industry

Team player

Knowledge & Skills

The following skills will be an added advantage but not mandatory

o Strong technical skills in data manipulation (e.g. using Excel) or software such as SPSS

o Strong general analytical skills using quantitative data

Good command of English

Enjoy working with colleagues across the Globe

Ability to multitask

Good time management skills especially working across the Globe

Strong commitment to deadlines

Good interpersonal skills

Good written and verbal communication skills

Clear and proactive communication

Can work independently

Measures of Performance

Ability to work as a team.

Ability to meet deadlines.

Accountable takes ownership of tasks assigned.

Ability to independently take dataset and deliver accurate and consistent output to research team.

Ability to solve day-to-day operational issues and demonstrates creativity in overcoming obstacles.

Able to make suggestions and offer solutions to aid process improvement.

Initiative to learn more research / analytical skills.

Initiative to go the extra mile in striving for internal client satisfaction.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Market Research Executive? Which of the following languages are you fluent in? Which of the following data analytics tools are you experienced with?

Welcome to Ipsos - Global Market Research

Ipsos is the third largest market research company in the world, present in 90 markets and employing more than 18,000 people.

Our research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. Our 75 business solutions are based on primary data coming from our surveys, social media monitoring, and qualitative or observational techniques.

“Game Changers” – our tagline – summarizes our ambition to help our 5,000 clients to navigate more easily our deeply changing world.

In our world of rapid change, the need for reliable information to make confident decisions has never been greater.

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth.

This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People.

To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do.

So that our clients can act faster, smarter and bolder.

Ultimately, success comes down to a simple truth:

You act better when you are sure.

Welcome to Ipsos - Global Market Research

Ipsos is the third largest market research company in the world, present in 90 markets and employing more than 18,000 people.

Our research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. Our 75 business solutions are based on primary data coming from our surveys, social media monitoring, and qualitative or observational techniques.

“Game Changers” – our tagline – summarizes our ambition to help our 5,000 clients to navigate more easily our deeply changing world.

In our world of rapid change, the need for reliable information to make confident decisions has never been greater.

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth.

This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People.

To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do.

So that our clients can act faster, smarter and bolder.

Ultimately, success comes down to a simple truth:

You act better when you are sure.

Show more

Perks and benefits Medical Dental Parking Vision Wellness Programs, Learning Subsidy, Caregiver Lea

Researching careers? Find all the information and tips you need on career advice.

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Add expected salary to your profile for insights The function of this role is to provide support to the Ipsos Research team on the day-to-day responsibilities on the relevant client account. These responsibilities could range from supporting continuous tracking data on the full portfolio of products within the client business, to specific ad hoc shorter time frame projects. Working closely with the Researchers, you will be involved with tasks and responsibilities that help ensure that the project is both set up and running efficiently end to end, with a view to delivering against project specifications and delighting the client. You’ll be joining a team who are passionate about improving processes and have a creative way of constantly challenging the status quo to find smarter ways of working. Essential Responsibilities and deliverables Complying with operational scope, and managing budgets, timeline and quality per the project requirements. Support Research Teams with data management and data analysis Support preparation of core deliverables using Research Team platforms, techniques and technologies e.g. PowerPoint / Excel / Online portal / etc. Receive raw datasets from data processing and/or research teams (Excel / SPSS/ Survey Reporter/ InfoTools) Check data sets for logical consistency prior to analysis Manipulate data into correct format for analysis purposes using Excel or SPSS (weighting and processing as relevant) Support analysis according to client's requirements or objectives Quality checking key deliverables, ensuring they are delivered accurately and to the highest quality Populate reports (PowerPoint) and writing commentary to draw out the key learnings and provide recommendations Update other tools and platforms e.g. Data Portals based on questionnaire changes Work alongside Research team in delivering bespoke and added-value analysis and insight Prepare, plan, prioritise and communicate effectively to ensure deliverables are prepared and sent to schedule Build and maintain effective working relationships with internal stakeholders and team members Working Relationships Internal: Primarily Research Teams Project Management Teams Qualifications Graduates or degree holders in Statistics, Applied Statistic, Mathematics, Economics or equivalent. Fresh graduate / At least 1-2 year(s) working experiences and good application of knowledge Understand and use statistical analysis Excellent written and verbal communications Able to work under pressure and meet aggressive deadlines Proactive and self-initiating interest in matters pertaining to the industry Team player Knowledge & Skills The following skills will be an added advantage but not mandatory o Strong technical skills in data manipulation (e.g. using Excel) or software such as SPSS o Strong general analytical skills using quantitative data Good command of English Enjoy working with colleagues across the Globe Ability to multitask Good time management skills especially working across the Globe Strong commitment to deadlines Good interpersonal skills Good written and verbal communication skills Clear and proactive communication Can work independently Measures of Performance Ability to work as a team. Ability to meet deadlines. Accountable takes ownership of tasks assigned. Ability to independently take dataset and deliver accurate and consistent output to research team. Ability to solve day-to-day operational issues and demonstrates creativity in overcoming obstacles. Able to make suggestions and offer solutions to aid process improvement. Initiative to learn more research / analytical skills. Initiative to go the extra mile in striving for internal client satisfaction. Unlock job insights

Salary match Number of applicants Skills match Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Market Research Executive? Which of the following languages are you fluent in? Which of the following data analytics tools are you experienced with? Welcome to Ipsos - Global Market Research Ipsos is the third largest market research company in the world, present in 90 markets and employing more than 18,000 people. Our research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. Our 75 business solutions are based on primary data coming from our surveys, social media monitoring, and qualitative or observational techniques. “Game Changers” – our tagline – summarizes our ambition to help our 5,000 clients to navigate more easily our deeply changing world. In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: You act better when you are sure. Welcome to Ipsos - Global Market Research Ipsos is the third largest market research company in the world, present in 90 markets and employing more than 18,000 people. Our research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. Our 75 business solutions are based on primary data coming from our surveys, social media monitoring, and qualitative or observational techniques. “Game Changers” – our tagline – summarizes our ambition to help our 5,000 clients to navigate more easily our deeply changing world. In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: You act better when you are sure. Show more Perks and benefits Medical Dental Parking Vision Wellness Programs, Learning Subsidy, Caregiver Lea Researching careers? Find all the information and tips you need on career advice.

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About Valiram

Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
• F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
• Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

About the Role

The Business Analyst supports the business planning team in preparing, analyzing, and distributing monthly management reports for various brands and countries. Responsibilities include financial performance reviews, variance analysis, collaboration with accounting for accuracy, and assisting in budget preparation. The role entails coordinating budget timelines, preparing ad-hoc reports, and contributing to ongoing and new projects. Strong analytical skills, attention to detail, and effective collaboration are essential for maintaining and improving financial systems to support organizational objectives.

Key Responsibility Areas:

• Prepare and assist in monthly management report by brand and country.
• Review financial performance by performing profit and loss variance analysis against budget and prior year, trend analysis, and provide quality insights and commentaries.
• Liaise and collaborate with the accounting team to reconcile, analyse, and ensure accuracy of overall monthly management report.
• Ensure monthly management reports are correctly and timely prepared and published to brands/countries.
• Assist in reviewing brands/countries budgets and forecasts submissions, with necessary justifications.
• Assist in consolidation of budget and forecast after brands/countries’ submission.
• Assist in coordinating budget timeline and submission among departments.
• Assist other members of the team in preparing ad-hoc store benchmarking reports, occupancy report, financial data analysis, presentations for the management and all finance matters.
• Actively participate in on-going projects of the team and propose new relevant projects.
• Process and financial systems maintenance and improvements.

Key Requirements:

• Education: Must possess Degree in Finance and Accounting (Professional Qualification will be added advantage).
• Professional Experience: Comes with at least 3 years of relevant work experience, preferably commercial finance/business analysis experience in retail/FMCG industry.
• Personal attributes:
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
  • Strong written, verbal and collaboration skills.
  • Able to multitask, proactive, work under pressure and deliver within tight deadline.
• Languages: Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Why work for us?

We’re more than just a job; we’re a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here’s why you’ll love working with us:

• Level Up Your Career:
  • Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
  • Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
• Fun & Vibrant Workplace:
  • Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
  • Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
  • Express Yourself: Enjoy the freedom of a fashionable dress code.
• At our HQ Office you can enjoy:
  • Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.
  • Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.
  • Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
• Rewarding Benefits:
  • Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
  • Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life’s stages.

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Define product vision and develop roadmaps for new and existing systems.

Gather stakeholder requirements, understand customer pain points, and research multiple approaches to determine the optimal roadmap.

Participate in project scoping, requirements gathering, and business process analysis to develop functional and system design specifications.

Plan and prioritize system features to be added or developed, providing solid proposal justifications to support business growth.

Act as the primary liaison between stakeholders and developers.

Collaborate with internal departments and customers to understand constraints and impacts, facilitating successful implementation of new products and features.

Manage system issues and ensure system uptime.

Ensure the quality of new systems and features released.

Support projects and new business opportunities from an analytical perspective.

Willing to travel locally and overseas.

Requirements:

• Bachelor's Degree in Engineering, Computer Science, or equivalent.
• Minimum 2 years of working experience.
• Proficient in written and spoken English and Bahasa Malaysia; Mandarin is an advantage.
• Ability to write requirements and technical documentation.
• Energetic, quick learner, good team player with excellent communication skills.
• Independent and capable of working with minimal supervision.
• Good time management skills and ability to multitask.
• Meticulous with strong analytical and problem-solving skills; SQL knowledge is preferred.
• Excellent command of Microsoft Office, especially Excel and PowerPoint.
• Experience in software project management is an advantage.

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Location: Kuala Lumpur

Experience: 5 years

Job Mode: Contract

Work Mode: On-site

Job Summary

The Business Analyst will be responsible for identifying business needs, analyzing data and processes, and recommending solutions to improve performance, efficiency, and profitability. You will act as a bridge between business units, stakeholders, and technical teams to ensure alignment with organizational goals.

Responsibilities & Duties

1. Conduct thorough analysis of business processes and systems.
2. Gather and document business requirements from stakeholders.
3. Develop detailed business and functional specifications.
4. Collaborate with IT and other departments to design and implement solutions.
5. Perform data analysis to support decision-making processes.
6. Create and maintain project documentation, including process flows, use cases, and user stories.
7. Facilitate meetings and workshops to gather and validate requirements.
8. Provide ongoing support and training to end-users.
9. Monitor and report on project progress and performance.

Qualifications & Skills

1. Proven experience as a Business Analyst or in a similar role.
2. Strong analytical and problem-solving skills.
3. Excellent communication and interpersonal skills.
4. Proficiency in business analysis tools and software (e.g., Microsoft Excel, SQL, Tableau).
5. Ability to work independently and as part of a team.
6. Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
7. Experience in Trade Finance & Services.
8. Certification in Business Analysis (e.g., CBAP, CCBA) is an advantage.
9. Familiarity with data visualization tools and techniques.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

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JOB DESCRIPTION

JOB TITLE/ JOB GRADE Business Analyst – Group Business
DIVISION / DEPARTMENT Implementation Department
REPORTS TO Head of Implementation

Main Responsibilities

To define, analyze and document business requirements before IT solution is designed and implemented to ensure the final solution meets business objectives. The person is also required to improve business processes impacted by technology and to participate in pre-project analysis work that helps enable informed decision-making about what investments to make in technology.

Key Accountabilities:

• Should be a domain expert in the Group Business methodology and Ebaotech Middleware.
• Should be able to identify the needs and requirements of Group Business and help identify the CRs that are needed in the system to cater for the ever growing needs of the Group Business.
• Having knowledge of Individual Life Business would be good to help isolate the group requirements from life.
• Work with Business users to identify, define and document business requirements
• Analyzes the business requirements to ensure all system change requests adhere to business processing needs, internal policies and standards as well as regulatory/compliance needs
• Review Requirement Analysis Document (RAD) to ensure solution provided by vendor meets the business needs
• Provide guidance to business users in preparing and reviewing test plans to ensure completeness to reduce post-production issues
• To take lead and work with business users and application developers to resolve issues during User Acceptance Testing (UAT) and pre-production activities. This include coordinating cross departmental user testing, review of test result to ensure technical solution meets the business requirements
• Provide first level assessment to business users for production issue after implementation of system enhancements or defects rectification with the support of ISF or vendor application team.
• Assess change request to identify conflicts and dependencies against other change requests in progress.
• Coordinate on staff training on using new IT systems or enhancements.
• Focus on the business processes, driving the software requirements or help in modifying the business process once the software changes have been made.
• Other duties assigned by Management.

RESPONSIBILITIES & ACCOUNTABILITY
KEY KNOWLEDGE & SKILLS

Core Competencies

1. Analytical Thinking
2. Innovation & Change
3. Problem Solving & Decision Making
4. Planning & Organizing
5. Communication
6. Customer Orientation

Functional Competencies

1. Knowledge of Life Insurance business processes
2. Knowledge of core Life Insurance system
3. Knowledge of regulations and compliance related to insurance industry
Qualification & Experience

Minimum Qualification :

1. Degree in Business Admin with IT

Minimum Experience:

1. Minimum 5 or more years of experience as business analyst in a life insurance company
2. Exposure to life insurance products (Individual / Group)
Location – onsite, Malaysia
Practice – Check Insurance Domain

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The ideal candidate will play a role in bridge the gap between Business and IT users – analyze and translate business requirements to IT / automated solutions.

Responsibilities

• Articulate and document business requirements (mockup screen / product feature / process / output) in liaison with business owners.
• Work with IT developers to translate business requirements to technical design.
• Troubleshoot and simulate system issues reported by users and recommend workaround solution.
• Provide quality Business Analysis services for key projects and major enhancements.
• Planning and co-ordination User Acceptance Testing on IT enhancements and other changes affecting IT / Digital applications.
• Maintain and standardizing documentations related to requirements.
• Maintain Master Table / Data for core system and others as per MSIG Systems landscape.
• Maintain Printing Overlays.
• Maintain and standardizing documentations related to requirements and Master Table / Data.
• Conduct post implementation review.

Qualifications

• Degree holder preferably in Business and/or IT related discipline.
• Minimum 2-4 years working experience preferably in projects relation to business IT solutions.
• Customer Focus.
• IT savvy and experience in business analysis.
• Strong people / teamwork skills.
• Flexible and able to adapt quickly to changing business environments.

Benefits:

Dental, Education support, Medical, Vision, Regular hours, Mondays - Fridays, Insurance Coverage, Car and Housing Loan Interest Subsidy, Birthday Leave.

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About the role

As Business Analyst, you will work closely with cross-functional teams to identify and define business requirements, document processes, and implement solutions that improve operational efficiency for Clients.

What you'll be doing

Gather and analyse business requirements from stakeholders

Document and map business processes and workflows

Translate business needs into functional and technical specifications

Collaborate with Client IT and development teams to design and implement solutions

Test and validate new systems and processes to ensure they meet requirements

Provide training and support to end-users on new systems and processes

Continuously monitor and report on the progress of implementation

Identify opportunities for process improvements and automation

What we're looking for

Bachelor's degree in Business, Information Technology, or a related field

2+ years of experience as a Business Analyst in the Information & Communication Technology industry

Strong analytical and problem-solving skills with the ability to think critically

Excellent communication and stakeholder management skills

Proficient in business process mapping, requirements gathering, and documentation

Familiar with project management methodologies

Understanding of business systems, software development lifecycle, and IT infrastructure

Ability to work independently and as part of a collaborative team

What we offer

We offer a result driven reward, collaborative team culture, and opportunities for personal growth. Our team is passionate about driving innovation and making a meaningful impact on our clients' businesses.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following types of qualifications do you have? How many years of project management experience do you have? Which of the following statements best describes your right to work in Malaysia? Which of the following languages are you fluent in? How would you rate your English language skills? What's your expected monthly basic salary? How many years' experience do you have as a business analyst?

Computer Software & Networking 11-50 employees

EDESK specialises in digital transformation and business process workflow solution for Enterprise Industry.

EDESK clients are enterprise range across industries of banks, insurance, oil & gas, manufacturing and etc.

Efficient, Lean and Agile is our commitment in delivering our Solution.

For more details, please visit

EDESK specialises in digital transformation and business process workflow solution for Enterprise Industry.

EDESK clients are enterprise range across industries of banks, insurance, oil & gas, manufacturing and etc.

Efficient, Lean and Agile is our commitment in delivering our Solution.

For more details, please visit

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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Job description:

• Perform the requirements gathering with customer.
• Perform analysis on customer requirements.
• Design and document the functional details.
• Provide consultancy on the system product. Training will be provided by Product Team to understand the reward system product.
• Perform configuration of the system based on input of functional details and business requirements.
• Develop the test scenarios and test scripts.
• Carry out the testing including the mobile application, web application and administration portal testing.
• Supporting the customer during the testing.
• Conduct the training to the customer.
• Perform the system functional maintenance support.

Requirements:

• At least 2 years working experience as a Business Analyst or equivalent position.
• Working Experience in Insurance Industry or Mobile Banking/Internet Banking/Rewards System/Loyalty System/Marketplace would be an added advantage.
• Good command of English, ability to converse in Mandarin will be a plus point.
• Good interpersonal skills, a team player and able to work independently.
• Must be analytical and a problem-solver.
• Willing to travel and be based overseas if needed.

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