628 Business Analyst jobs in Malaysia

Be part of an innovative company with growing global presence where talent and diversity are valued. We recognize that each individual has his or her own unique strengths and experiences; and believe in providing opportunities and support to develop them to their fullest potential.

We are seeking passionate individuals who are driven towards performance excellence for this position.

Responsibilities:

Evaluating business processes, anticipating requirements, uncovering areas for improvement and developing and implementing solutions;

Performing requirements and analysis, understand client’s business requirements and processes and convert these requirements into user requirements specification document;

Effectively communicating your insights and plans to cross-functional team members and management;

Conducting meetings and presentations to share ideas and findings;

Ensure solutions meets requirements and business needs;

Staying up-to-date on the latest process and IT advancements to automate and modernize systems;

To act as a liaison between the business users and the developers;

To create test scenarios and test plans to be used to test the business applications in order to verify against the expected requirements. Responsible to ensure that testing with the users is completed in timely manner;

To assist the Project Manager in keeping track of the projects timeline by performing regular follow-ups with the developers;

To organize and facilitate meetings with the team and stakeholders;

Requirements:

Candidate should possess at least a Bachelor Degree in Computer Science/Information Technology

Candidates with working experience or domain knowledge in the IT/finance/banking/investment sector will have an added advantage.

Excellent communication and writing skills.

Familiar in using Microsoft Office applications such as Word, Excel and power point.

Experience in designing user interfaces and mock screens will be an added advantage.

Detailed oriented, self-motivated and disciplined, with the ability to complete assigned tasks with minimal supervision.

This position is opened to both experienced and fresh graduate candidates.

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following Microsoft Office products are you experienced with? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a business analyst?

Phillip Capital is a group of companies which offers a full range of quality and innovative financial services to retail, corporate and institutional customers. We operate in the financial hubs of 15 countries, with offices in Singapore, United Kingdom, USA, France, China, Hong Kong, Thailand, Japan, Australia, Malaysia, Indonesia, Turkey, India, Dubai and Cambodia.

Phillip Capital is a group of companies which offers a full range of quality and innovative financial services to retail, corporate and institutional customers. We operate in the financial hubs of 15 countries, with offices in Singapore, United Kingdom, USA, France, China, Hong Kong, Thailand, Japan, Australia, Malaysia, Indonesia, Turkey, India, Dubai and Cambodia.

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Perks and benefits Medical Miscellaneous allowance Education support Insurance, Vision, Company Trip/Team Building

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The Business Analyst Channel Business plays a key role in driving data-informed decision-making and strategic planning across the organization’s channel operations. This role is responsible for analyzing sales performance, customer trends, and channel effectiveness to identify growth opportunities and improve partner engagement. Working closely with cross-functional teams, including sales, marketing, and product, the analyst delivers actionable insights, forecasts, and recommendations that optimize channel strategies and support business objectives.

What You’ll Be Doing

• Provide insightful reporting
• Ensure the production of key financial reporting and planning processes for the business partners
• Lead discussion of monthly performance reviews to help them to make better decisions
• Recognize as the natural ‘go to’ person for Accounting/Financial processes that are related to operational activities.
• Resolving queries and providing ad hoc information to the business

What You’ll Bring to The Role

• Minimum Diploma/Degree in Accounting / Finance.
• Fresh graduate is also encouraged.
• Possess strong planning, organizing, communication and influencing skills.
• Serious commitment to responsibilities with the ability to work under pressure.
• Good communication, report writing, and strong analytical skills.
• Self-motivated and good team player.

• Seniority level Associate

• Employment type Full-time

• Job function Accounting/Auditing
• Industries Retail

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Job Description:

DXC Technology - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. DXC.com At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients

Main responsibilities:

• Understanding of business requirements and translation into functional conception, test description and execution of system test.

• Develop and document detailed business and functional requirements for IT projects involving a landscape of applications written in Java/Angular as well as cobol applications.

• Support of the departments in the functional and technical problem analysis in day-to-day business

• Collaborate with cross-functional teams, including developers, designers, and project managers, to deliver solutions that meet business needs.

• Identify and analyze business processes within banking and finance to recommend improvements and optimizations.

• Assist in the development of project plans, timelines, and budgets for IT projects.

• Monitor project progress and ensure alignment with business objectives and regulatory requirements in the banking and finance industry.

Requirements:

• Bachelor's or master degree in information technology and/or Finance/Banking.

• Certification is always a plus (CBAP,CCBA, ECBA, PMP.etc)

• Proven experience as a Business Analyst in IT development within the banking and finance industry or ideally asset servicing is highly preferably

• Knowledge of project development methodologies (Agile, Scrum, Waterfall)

• Familiarity with technologies such as Java, COBOL, and Angular.

• Knowledge of SQL

• Knowledge in tools such as Jira, confluence, any test repository (Squash and etc)

• Strong analytical and problem-solving skills.

• Communication skills and ability to work effectively in a team and with business.

Our culture and benefits: DXC are committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include:
• Extensive resources to support your onboarding and continual development including DXC University
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC.
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well-being matters to us, and our Employee Assistance Program is there to support you and your family

How to apply & our commitment to you in return: If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere .

Why join us?

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst.

Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes.Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.

What you’ll do:

• Content heavy role – Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
• Stakeholder complexity – Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
• Multi-disciplinary – Business Analysts need to able to shape business requirements and solution designs.

Value Creation:

• Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
• Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
• Uses systemic thinking and creativity in devising solution options.
• Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
• Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy.
• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
• Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.

Operational Performance:

• Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner.
• Identifies areas of impact on the target operating model and designs activities to mitigate impact.
• Manages requirements traceability through design and delivery.
• Utilises financial skills to develop a high level business case, considering investment and high level benefits.
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
• Manages the change audience through the commitment curve with communications, training and development.
• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
• Supports project or programme resourcing activities.
• Allocates tasks and objectives to other analysts on a project or programme.

Capability and People Development:

• Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
• Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

About Valiram

Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
• F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
• Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

About the Role

The Business Analyst supports the business planning team in preparing, analyzing, and distributing monthly management reports for various brands and countries. Responsibilities include financial performance reviews, variance analysis, collaboration with accounting for accuracy, and assisting in budget preparation. The role entails coordinating budget timelines, preparing ad-hoc reports, and contributing to ongoing and new projects. Strong analytical skills, attention to detail, and effective collaboration are essential for maintaining and improving financial systems to support organizational objectives.

Key Responsibility Areas:

• Prepare and assist in monthly management report by brand and country.
• Review financial performance by performing profit and loss variance analysis against budget and prior year, trend analysis, and provide quality insights and commentaries.
• Liaise and collaborate with the accounting team to reconcile, analyse, and ensure accuracy of overall monthly management report.
• Ensure monthly management reports are correctly and timely prepared and published to brands/countries.
• Assist in reviewing brands/countries budgets and forecasts submissions, with necessary justifications.
• Assist in consolidation of budget and forecast after brands/countries’ submission.
• Assist in coordinating budget timeline and submission among departments.
• Assist other members of the team in preparing ad-hoc store benchmarking reports, occupancy report, financial data analysis, presentations for the management and all finance matters.
• Actively participate in on-going projects of the team and propose new relevant projects.
• Process and financial systems maintenance and improvements.

Key Requirements:

• Education: Must possess Degree in Finance and Accounting (Professional Qualification will be added advantage).
• Professional Experience: Comes with at least 3 years of relevant work experience, preferably commercial finance/business analysis experience in retail/FMCG industry.
• Personal attributes:
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
  • Strong written, verbal and collaboration skills.
  • Able to multitask, proactive, work under pressure and deliver within tight deadline.
• Languages: Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Why work for us?

We’re more than just a job; we’re a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here’s why you’ll love working with us:

• Level Up Your Career:
  • Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
  • Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
• Fun & Vibrant Workplace:
  • Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
  • Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
  • Express Yourself: Enjoy the freedom of a fashionable dress code.
• At our HQ Office you can enjoy:
  • Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.
  • Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.
  • Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
• Rewarding Benefits:
  • Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
  • Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life’s stages.

JOB DESCRIPTION

JOB TITLE/ JOB GRADE Business Analyst – Group Business
DIVISION / DEPARTMENT Implementation Department
REPORTS TO Head of Implementation

Main Responsibilities

To define, analyze and document business requirements before IT solution is designed and implemented to ensure the final solution meets business objectives. The person is also required to improve business processes impacted by technology and to participate in pre-project analysis work that helps enable informed decision-making about what investments to make in technology.

Key Accountabilities:

• Should be a domain expert in the Group Business methodology and Ebaotech Middleware.
• Should be able to identify the needs and requirements of Group Business and help identify the CRs that are needed in the system to cater for the ever growing needs of the Group Business.
• Having knowledge of Individual Life Business would be good to help isolate the group requirements from life.
• Work with Business users to identify, define and document business requirements
• Analyzes the business requirements to ensure all system change requests adhere to business processing needs, internal policies and standards as well as regulatory/compliance needs
• Review Requirement Analysis Document (RAD) to ensure solution provided by vendor meets the business needs
• Provide guidance to business users in preparing and reviewing test plans to ensure completeness to reduce post-production issues
• To take lead and work with business users and application developers to resolve issues during User Acceptance Testing (UAT) and pre-production activities. This include coordinating cross departmental user testing, review of test result to ensure technical solution meets the business requirements
• Provide first level assessment to business users for production issue after implementation of system enhancements or defects rectification with the support of ISF or vendor application team.
• Assess change request to identify conflicts and dependencies against other change requests in progress.
• Coordinate on staff training on using new IT systems or enhancements.
• Focus on the business processes, driving the software requirements or help in modifying the business process once the software changes have been made.
• Other duties assigned by Management.

RESPONSIBILITIES & ACCOUNTABILITY
KEY KNOWLEDGE & SKILLS

Core Competencies

1. Analytical Thinking
2. Innovation & Change
3. Problem Solving & Decision Making
4. Planning & Organizing
5. Communication
6. Customer Orientation

Functional Competencies

1. Knowledge of Life Insurance business processes
2. Knowledge of core Life Insurance system
3. Knowledge of regulations and compliance related to insurance industry
Qualification & Experience

Minimum Qualification :

1. Degree in Business Admin with IT

Minimum Experience:

1. Minimum 5 or more years of experience as business analyst in a life insurance company
2. Exposure to life insurance products (Individual / Group)
Location – onsite, Malaysia
Practice – Check Insurance Domain

Location: Kuala Lumpur

Experience: 5 years

Job Mode: Contract

Work Mode: On-site

The Business Analyst will be responsible for identifying business needs, analyzing data and processes, and recommending solutions to improve performance, efficiency, and profitability. You will act as a bridge between business units, stakeholders, and technical teams to ensure alignment with organizational goals.

1. Conduct thorough analysis of business processes and systems.
2. Gather and document business requirements from stakeholders.
3. Develop detailed business and functional specifications.
4. Collaborate with IT and other departments to design and implement solutions.
5. Perform data analysis to support decision-making processes.
6. Create and maintain project documentation, including process flows, use cases, and user stories.
7. Facilitate meetings and workshops to gather and validate requirements.
8. Provide ongoing support and training to end-users.
9. Monitor and report on project progress and performance.

1. Proven experience as a Business Analyst or in a similar role.
2. Strong analytical and problem-solving skills.
3. Excellent communication and interpersonal skills.
4. Proficiency in business analysis tools and software (e.g., Microsoft Excel, SQL, Tableau).
5. Ability to work independently and as part of a team.
6. Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
7. Experience in Trade Finance & Services.
8. Certification in Business Analysis (e.g., CBAP, CCBA) is an advantage.
9. Familiarity with data visualization tools and techniques.

Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

The ideal candidate will play a role in bridge the gap between Business and IT users – analyze and translate business requirements to IT / automated solutions.

Responsibilities

• Articulate and document business requirements (mockup screen / product feature / process / output) in liaison with business owners.
• Work with IT developers to translate business requirements to technical design.
• Troubleshoot and simulate system issues reported by users and recommend workaround solution.
• Provide quality Business Analysis services for key projects and major enhancements.
• Planning and co-ordination User Acceptance Testing on IT enhancements and other changes affecting IT / Digital applications.
• Maintain and standardizing documentations related to requirements.
• Maintain Master Table / Data for core system and others as per MSIG Systems landscape.
• Maintain Printing Overlays.
• Maintain and standardizing documentations related to requirements and Master Table / Data.
• Conduct post implementation review.

Qualifications

• Degree holder preferably in Business and/or IT related discipline.
• Minimum 2-4 years working experience preferably in projects relation to business IT solutions.
• Customer Focus.
• IT savvy and experience in business analysis.
• Strong people / teamwork skills.
• Flexible and able to adapt quickly to changing business environments.

Benefits:

Dental, Education support, Medical, Vision, Regular hours, Mondays - Fridays, Insurance Coverage, Car and Housing Loan Interest Subsidy, Birthday Leave.

About the job:

Business analysts assess how organizations are performing and help them improve their processes and systems. They conduct research, study and analysis in order to come up with solutions to business problems and help to introduce these solutions to businesses and stakeholders – including improvements to systems, processes, and businesses – to organizational challenges.

Responsibilities

• Using data modelling techniques to identify ways in which an organization can operate more efficiently and effectively and effectively.
• Analyzing commercial data such as budgets, sales results and forecasts.
• Able to communicate with cross functional teams in the organizations to identify the challenges and what can be improved to align to business goals.
• Formulate ways for businesses to improve, based on research and study.
• Identify issues and explore different solutions. Assess risks and benefits of existing and proposed solutions and outlining business impacts.
• Creating documents to outline the proposed changes and the steps involved.
• Persuade internal and external stakeholders of the benefits of new implementation or strategies.
• Conduct training and support for people affected by new systems and processes.
• Support postproduction launched. To liaise with the dev teams for issue arises after post launch.
• Might require to work/support during the weekends.

Qualifications

• Bachelor’s degree in business, Management or any related field.
• At least 3 years of experience in Business Analysis, preferably in a related industry.
• Strong communication and interpersonal skills, and the ability to work with people at all levels of an organization.
• High problem-solving skill and able to think creatively and work collaboratively with teams to solve business challenges.
• Confidence working with complex data and systems.
• Good multitask and time management skill to cope with requests/queries across different business units.
• Able to work independently with minimal supervision.