What Jobs are available for Business Analyst in Malaysia?

**Analytics Consultant**
Join a team where your work makes a real impact on the business - and where your analytical and technical skills will grow alongside pioneering technology. In this role, you'll gain hands-on experience, contribute to high-impact projects, and help drive innovation through data-driven solutions, automation, and process improvements.
**What You'll Do**
As a key member of our team, you will:
+ Collaborate with cross-functional teams to translate business needs into clear, actionable data requirements.
+ Turn ambiguous requests into measurable insights with a strong focus on accuracy and clarity.
+ Analyze and recommend improvements to data setup and maintenance processes to drive efficiency.
+ Tackle strategic business challenges by delivering actionable insights through data analysis, using a range of technologies and analytical methods.
+ Design, develop, and implement custom automation solutions to optimize reports and processes.
+ Leverage intelligent automation tools including (but not limited to) Power BI, Power Query, Power Automate, Power Apps, and Power Virtual Agents.
+ Partner with process owners to map, validate, and refine business processes.
+ Conduct end-to-end validations to ensure data integrity and business alignment.
+ Apply design standards and performance best practices to enhance dashboard usability and clarity.
+ Resolve data conflicts by providing domain expertise and determining appropriate values.
+ Integrate data from multiple sources to deliver accurate and meaningful outputs.
+ Create user guides, documentation, and training materials to support adoption and long-term sustainability.
+ Lead and contribute to both regional and global projects.
**Who You Are**
You are a forward-thinking, curious, and solutions-oriented professional with a passion for data analytics and continuous improvement. You enjoy solving complex problems, collaborating with others, and finding smarter ways to work through innovation and automation.
**Required Qualifications:**
+ Bachelor's degree in Business, Economics, Math, Engineering, Analytics, or equivalent work experience. An advanced degree is a plus.
+ Minimum 2 years of advanced reporting or programming experience with SQL or Snowflake.
+ At least 1 year of hands-on experience with Tableau and/or Power BI, with strong knowledge of data optimization, visual design, and dashboard development.
+ Proficiency in MS Excel.
+ Strong technical aptitude to understand system issues, data sources, and touchpoints.
+ Problem-solving mindset with a solution-driven approach.
+ Excellent communication skills with the ability to adapt your message to different audiences (team members, stakeholders, and senior leadership).
+ Comfortable testing and piloting new technologies and evaluating their fit for the broader team.
**Preferred Qualifications:**
+ Experience in Supply Chain, Procurement, or Customer Operations environments.
+ Led or contributed significantly to at least one large-scale project.
+ End-to-end experience implementing automation solutions using intelligent automation tools (e.g., Robocorp RPA, OCR, AI, ML, APIs, SQL, Python).
+ Strength in key competencies such as:
+ Managing Ambiguity
+ Nimble Learning
+ Collaboration
+ Effective Communication
**Why Emerson**
At Emerson, we believe in creating a workplace where every employee feels valued, included, and empowered. Diversity of thought, background, and experience fuels innovation - and we're committed to building a culture of collaboration, continuous learning, and shared success.
We support our employees both professionally and personally, offering:
+ Competitive benefits and comprehensive medical coverage
+ Flexible work schedules and a strong emphasis on work-life balance
+ Career development opportunities and resources
+ Global employee resource groups and volunteering initiatives
+ A culture that prioritizes equity, inclusion, and positive social impact
+ We are united by our values and driven by our purpose to leave the world a better place.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**Position:**
Business Intelligence Analyst
**Job Description:**
**What we're looking for:**
+ Overall 10 years of experience in Industry including 6+Years of experience as developer using Databricks/Spark Ecosystems.
+ Hands on experience on Unified Data Analytics with Databricks, Databricks Workspace User Interface, Managing Databricks Notebooks, Delta Lake with Python, Delta Lake with Spark SQL.
+ Good understanding of Spark Architecture with Databricks, Structured Streaming. Setting Microsoft Azure with Databricks, Databricks Workspace for Business Analytics, Manage Clusters In Databricks, Managing the Machine Learning Lifecycle
+ Hands on experience Data extraction (extract, Schemas, corrupt record handling and parallelized code), transformations and loads (user - defined functions, join optimizations) and Production (optimize and automate Extract, Transform and Load)
**TECHNICAL SKILLS**
+ Spark Data Frame API
+ Python for Data Science
+ Spark Programming
+ SQL for Data Analysis
+ Simplify Data analysis With Python
+ Manage Clusters Databricks
+ Databrick Administration
+ Data Extraction and Transformation and Load
+ Implementing Partitioning and Programming with MapReduce
+ Setting up Azure Databricks Account
+ Linux Command
**What you'll be doing:**
+ Experience in developing Spark applications using Spark-SQL in **Databricks** for data extraction, transformation, and aggregation from multiple file formats for Analyzing & transforming the data to uncover insights into the customer usage patterns.
+ Extract Transform and Load data from sources Systems to Azure Data Storage services using a combination of Azure Data factory, T-SQL, Spark SQL, and U-SQL Azure Data Lake Analytics. Data ingestion to one or more Azure **services (Azure Data Lake, Azure Storage, Azure SQL, Azure DW)** and processing the data in **Azure Databricks**
+ Develop Spark applications using pyspark and spark SQL for data extraction, transformation, and aggregation from multiple file formats for analyzing and transforming the data uncover insight into the customer usage patterns
+ Hands on experience on developing SQL Scripts for automation
+ **R** esponsible for estimating the cluster size, monitoring, and troubleshooting of the Spark databricks cluster
+ Ability to apply the spark **DataFrame API** to complete Data manipulation within spark session
+ Good understanding of Spark Architecture including spark core, **spark SQL** , DataFrame, Spark streaming, Driver Node, Worker Node, Stages, Executors and Tasks, Deployment modes, the Execution hierarchy, fault tolerance, and collection
+ Collaborate with delivery leadership to deliver projects on time adhering to the quality standards
+ Contribute to the growth of the Microsoft Azure practice by helping with solutioning for prospects
+ Problem-solving skills along with good interpersonal & communication skills
+ Self-starter who can pick up any other relevant Azure Services in the Analytics space
**What We Are Looking For**
+ Bachelor's Degree in IT relevance field
+ Minimum of 6-8 years of related experience;
+ Excellent verbal and written communication and negotiations skills.
+ Ability to build good relationship with internally with cross function teams.
+ Proactive and strategic mindset
+ Resilience, energetic and positive attitude
**What's In It For You**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
+ Medical Insurance
+ Life Insurance
+ Year-end bonus
+ Performance Bonus
+ 5-Day Work Week
+ Growth Opportunities
+ And more!
**About Arrow**
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .
For more job opportunities, please visit Malaysia (Jalan Sultan Ahmad Shah)
**Time Type:**
Full time
**Job Category:**
Information Technology
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

Business Analyst
Brand: HSBC
Area of Interest: Operations
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 16 Oct 2025
Why join us?
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Business Analyst .
Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst's Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.
What you'll do:
+ Content heavy role - Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
+ Stakeholder complexity - Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
+ Multi-disciplinary - Business Analysts need to able to shape business requirements and solution designs.
Value Creation:
+ Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
+ Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
+ Uses systemic thinking and creativity in devising solution options.
+ Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
+ Articulates or translates complex information in clear, meaningful and structured way to suit audience.
+ Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
+ Questions small-scale business decisions that do not demonstrate alignment to the Group's commercial strategy.
+ Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
+ Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
+ Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.
Operational Performance:
+ Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner.
+ Identifies areas of impact on the target operating model and designs activities to mitigate impact.
+ Manages requirements traceability through design and delivery.
+ Utilises financial skills to develop a high level business case, considering investment and high level benefits.
+ Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
+ Manages the change audience through the commitment curve with communications, training and development.
+ Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
+ Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
+ Supports project or programme resourcing activities.
+ Allocates tasks and objectives to other analysts on a project or programme.
Capability and People Development:
+ Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
+ Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
+ Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.
What you will need to succeed in the role:
+ Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.
+ Knowledge on Insurance Domain is preferred
+ Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
+ A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
+ Outstanding understanding of HSBC Group structures, processes and objectives.
+ Very strong knowledge of the external environment -regulatory, political, competitors etc.
+ Basic Business reengineering knowledge.
+ Business analysis, requirements gathering and design techniques.
+ Change management and implementation management techniques and approaches.
What additional skills will be good to have?
+ Proven track record as an outstanding analyst, consultant and/or project manager.
+ Overall financial services industry knowledge with specific functional expertise.
+ Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
+ Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
+ Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
+ Effective communication, inter-personal and negotiating skills.
+ Excellent decision making and problem solving ability.
+ Sound judgmental skills to identify and resolve problems.
+ Experience of managing resources using appropriate communication, delegation and planning skills.
+ Ability to motivate and lead people, employing appropriate management styles.
+ Proven ability to work across regions whilst maintaining a global perspective.
+ Proven ability to work with senior stakeholders and business sponsor.

ROLES & RESPONSIBILITIES:

Business Process Analysis & Design

• Engage with stakeholders to understand current processes, pain points, and automation opportunities.
• Document and model workflows using BPMN 2.0 standards.
• Develop as-is and to-be process maps, ensuring scalability and efficiency.
• Identify process bottlenecks and propose actionable improvements.

Workflow & System Implementation

• Work with software developers and business unit leaders to translate process models into executable workflows.
• Define functional and non-functional requirements for workflow automation systems.
• Collaborate in system configuration, testing, and validation activities.
• Support workflow deployment, monitoring, and continuous improvement initiatives.

QUALIFICATION & REQUIREMENTS:

• Bachelor of Computer Science or a related field.
• Experience with workflow/BPM platforms such as Joget, Camunda, ProcessMaker, Kissflow, Visio or Power Automate.
• Strong interpersonal and communication skills.
• Eagerness to learn and work in a collaborative environment.
• MUST be willing to work US hours .

BENEFITS:

• Above average salary and performance-based incentives.
• Flexible working hours and the option for occasional remote work.
• Health and wellness benefits, including medical insurance.
• Professional development opportunities and support for certifications.
• A vibrant and inclusive work culture that fosters creativity, collaboration, and personal growth.

At Avanade, we blend strategy, creativity, and technology to reimagine how organizations grow and operate in the age of AI. We help leaders turn complex business challenges into clear narratives and actionable roadmaps then make them real.
You'll work with some of the world's leading brands and public sector organizations, shaping how AI and human insight come together to create value. Here, ideas don't just get discussed they get built. Together we do what matters.
What you'll do
* Shape transformation stories translate business challenges into structured strategies, clear recommendations, and compelling narratives.
* Lead client conversations facilitate workshops, capture insights, and turn discussions into visual storylines and decision-ready decks.
* Design the future state map current journeys, identify friction points, and build new blueprints for new digital or AI-powered services.
* Collaborate to deliver partner with designers, engineers, and change leads to bring ideas to life through prototypes and pilots.
* Communicate with impact : craft presentations that resonate at CxO level combining visuals, logic, and clarity.
Skills & Experiences
* 3+ years of experience in consulting, business analysis, Product management or digital transformation roles.
* Experience in AI-driven transformation, digital strategy, or process redesign.
* Strong business analysis and facilitation skills from journey mapping and service blueprinting to agile requirements definition.
* Experience participating in requirements gathering process with proven ability to lead client presentations, run workshops, and create high-impact decks (e.g., strategy, business case, transformation roadmap).
* Experience working with or alongside across Tech teams (Cloud, AI, Power Platform, Microsoft
* Dynamics, or equivalent), but your strength is framing why it matters.
* Excellent presentation and communication skills, confident presenting, and sharp storytelling.
* Strong analytical and problem-structuring skills you can connect data, behaviour, and business outcomes.
* Would be great if you have experience
* managing client engagements on change management
* working within Agile Methodologies, Waterfall or either
* Managing Tracking with tools like JIRA
About you
You blend analytical sharpness with storytelling. You can sit with clients, ask the right questions, structure messy problems, and communicate your thinking visually and confidently.
* You've presented to senior leaders or executives.
* You think in frameworks and visuals.
* You have a knack for turning bullet points into stories that drive action.
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our (1) Inclusion & Diversity page.
Create a future for our people that focuses on
- Expanding your thinking - Experimenting courageously - Learning and pivoting
Inspire greatness in our people by
- Empowering every voice - Encouraging boldness - Celebrating progress
Accelerate the impact of our people by
- Amazing the client - Prioritizing what matters - Acting as one
Learn more
To learn more about the types of projects our Avanade X team works on check out these client studies
* (2) Cirrus Aircraft CX Case Study | Avanade
* (3) Seattle Goodwill - Microsoft Dynamics 365 | Avanade
Interested in knowing what's going on inside Avanade? Check out our videos:
* (4) Avanade X | Avanade
* (5) Avanade X | Avanade
References
Visible links
1. work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.

Associate Business Analyst
Brand: HSBC
Area of Interest: Operations
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 16 Oct 2025
Why join us?
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate Business Analyst .
Global Change Delivery (GCD) Associate Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Associate Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Associate Business Analyst's Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Associate Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Associate Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.
What you'll do:
+ Content heavy role -Associate Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
+ Stakeholder complexity - Associate Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
+ Multi-disciplinary - Associate Business Analysts need to able to shape business requirements and solution designs.
Value Creation:
+ Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
+ Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
+ Uses systemic thinking and creativity in devising solution options.
+ Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
+ Articulates or translates complex information in clear, meaningful and structured way to suit audience.
+ Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
+ Questions small-scale business decisions that do not demonstrate alignment to the Group's commercial strategy.
+ Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
+ Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
+ Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.
Operational Performance:
+ Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner.
+ Identifies areas of impact on the target operating model and designs activities to mitigate impact.
+ Manages requirements traceability through design and delivery.
+ Utilises financial skills to develop a high level business case, considering investment and high level benefits.
+ Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
+ Manages the change audience through the commitment curve with communications, training and development.
+ Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
+ Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
+ Supports project or programme resourcing activities.
+ Allocates tasks and objectives to other analysts on a project or programme.
Capability and People Development:
+ Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
+ Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
+ Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.
What you will need to succeed in the role:
+ Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.
+ Knowledge on Insurance Domain is preferred.
+ Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
+ A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
+ Outstanding understanding of HSBC Group structures, processes and objectives.
+ Very strong knowledge of the external environment -regulatory, political, competitors etc.
+ Basic Business reengineering knowledge.
+ Business analysis, requirements gathering and design techniques.
+ Change management and implementation management techniques and approaches.
What additional skills will be good to have?
+ Proven track record as an outstanding analyst, consultant and/or project manager.
+ Overall financial services industry knowledge with specific functional expertise.
+ Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
+ Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
+ Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
+ Effective communication, inter-personal and negotiating skills.
+ Excellent decision making and problem solving ability.
+ Sound judgmental skills to identify and resolve problems.
+ Experience of managing resources using appropriate communication, delegation and planning skills.
+ Ability to motivate and lead people, employing appropriate management styles.
+ Proven ability to work across regions whilst maintaining a global perspective.
+ Proven ability to work with senior stakeholders and business sponsor.

Introduction:
At Avanade, we believe in the power of people to make what matters. With data, creativity and engineering working together, we're here to help clients imagine what's possible, put technology to work for people and create a greater enduring impact in the world.
Come and join us:
Join our Software Engineering team, where a passion for technology and development excellence come together to create innovative and high-quality solutions. Work on enriching projects and tackle significant business challenges alongside talented professionals.
This location will be hybrid for 4Days client onsite at Kelana Jaya, and 1 Day WFH
What you'll do:
The primary purpose of this role is to enable change in an organizational context, by supporting better decision making, through defining needs and business requirements, supporting the delivery, user acceptance testing (UAT) and change management, working independently on projects and / or enhancements across a range of project portfolios.
Skills and Experiences:
* Relevant qualification in Information Technology, Business or related fields.
* Significant experience in a business analysis role.
* Experience working for and knowhow of FMCG/Manufacturing preferably.
* Demonstrated understanding of all aspects of the software development life cycle.
* Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
* Proven ability to interpret information, identify patterns, trends and links that inform decisions and solutions.
* Demonstrated ability to partner and collaborate effectively with stakeholders to establish strong professional relationships and influence outcomes.
* Demonstrated business requirement documentation skills.
* Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information.
* Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence.
* Experience working With Agile Framework, Jira, Confluence and basic SQL
About you:
Characteristics that can spell success for this role
* Team player and a good communicator
* Self-motivating
* You have an eye on the future and keep up to date with emerging technologies
* Analytical, curious, agile
Enjoy your career:
Some of the best things about working at Avanade:
Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits (1) here.
A great place to work:
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our (2) Inclusion & Diversity page.
Create a future for our people that focuses on
- Expanding your thinking - Experimenting courageously - Learning and pivoting
Inspire greatness in our people by
- Empowering every voice - Encouraging boldness - Celebrating progress
Accelerate the impact of our people by
- Amazing the client - Prioritizing what matters - Acting as one
Learn More:
To learn more about the types of projects our software engineering team works on, please check out these case studies:
* (3) Modern Engineering
* (4) Global Software Engineering Hackathon | Techs & Specs Blog (avanade.com)
* (5) ChatGPT and AEM integration | Techs & Specs Blog (avanade.com)
* (6) Ethical and productivity implications of intelligent code creation (avanade.com)
Want to know what's happening internally at Avanade? Check out our blogs:
* (7) Avanade Insights - exchange ideas that drive tomorrow's innovation 
*
(8) Inside Avanade - explore what life is like working at Avanade 
References
Visible links
1. work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
As an ERP Business Analyst you will be responsible for the requirement gathering, development and implementation of different analytics initiatives in collaboration with other stakeholders and team members within and beyond your business line.
RSS is a global division with regional presence in Switzerland, Costa Rica, Hungary, India and Malaysia. We operate in an agile organizational set-up without extensive hierarchical structure, where all our employees lead from every seat, inspirational leadership, service oriented behavior and entrepreneurial customer centric mindset are our core values.
**What you'll be working on**
**As an ERP Business Analyst, you will be expected to**
+ Partner with colleagues, peers and stakeholders globally, and work on initiatives and projects in different regions and time zones
+ Support your organization in utilizing, synthesizing and integrating data to form insights that guide our results and strategies, and help senior decision makers understand the landscape we work in and identify additional financial value-adding opportunities
+ Responsible for the delivery and support of various analytics solutions, such as Key Performance Indicators (KPI) Dashboards, Operational Performance Reports, Forecasting Reports or Process Efficiency Reports
+ Facilitate requirement gathering and translate user requirements into technical specifications
+ Participate in deployment of analytics projects to meet enterprise requirements for security, scalability, and performance. Participate in exploratory projects to evaluate new technologies and establish new services. Perform demos, project reviews, and retrospectives; communicate ideas for continuous improvement and willingly receive feedback for self-improvement
+ Collaborate in an agile and cross-functional team with other Data & Analytics Specialists, Data Scientists, Automation experts as well as business experts, so our Roche peers and patients will receive AMAZING solutions. Maintain analytics solutions in collaboration with different peers & stakeholders.
+ Embrace new ways of working with fast iterations, lean documentation and planning, close alignment to our colleagues from business and IT and close communication across global teams.
**The ideal candidate**
You're someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests across functions and geographies.
Where a job title is not considered the final definition of who you are, but the starting point.
+ Bachelor's Degree in a relevant field (e.g. information technology, computer science, statistics, finance/economics) or equivalent experience in the area of data & analytics
+ 5+ years of analyst / reporting experience, ideally in an environment with transactional processes (Finance, Procurement, IT)
+ Tools and systems proficiency: SAP ERP (R3 & S4 HANA); SAP BW, BW/4HANA; SAP Analytics Cloud, Tableau or QlikView
+ Excellent analytical mindset with ability to communicate data-driven insights and recommendations to key stakeholders
+ Strong communication, networking skills, someone who enjoys working with others and acts as a team player. Strong customer centric, solution-oriented mindset with the ability to propose different solutions for the customers' needs.
+ Strategic and holistic mindset with the ability to manage topics in agile / matrix organizations
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

ROLES & RESPONSIBILITIES:

Key Responsibilities

• Work with business stakeholders to identify and define use cases for AI solutions (e.g. chatbots, document intelligence, NLP models, automation tools).
• Analyze current workflows and systems to determine where AI can enhance productivity, accuracy, or decision-making.
• Translate business requirements into clear AI solution requirements, including data needs, integration points, and functional expectations.
• Prepare business requirement documents (BRD), user stories (ADO) and AI use case definitions.

REQUIREMENT:

• Bachelor of Computer Science or a related field. Bachelor of Computer Science or a related field.
• Exposure to AI frameworks or low-code AI platforms (e.g., Azure AI, OpenAI, Power Automate AI Builder, LangChain, etc.).
• Experience with document automation, intelligent document processing (IDP), or AI chatbot implementation.
• Familiarity with data workflows, API integrations, and ETL pipelines.
• Certification in Agile BA, or related fields is an advantage.
• Experience in legal tech or enterprise AI transformation is a plus.
• Strong interpersonal and communication skills.
• Eagerness to learn and work in a collaborative environment.

BENEFITS:

• Above average salary and performance-based incentives.
• Flexible working hours and the option for occasional remote work.
• Health and wellness benefits, including medical insurance.
• Professional development opportunities and support for certifications.
• A vibrant and inclusive work culture that fosters creativity, collaboration, and personal growth.