92 Process Improvement jobs in Malaysia

Job Description
Process Design & Standardization - to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1-agents have sufficient information & correct SOP(s) to complete day to day task.

Responsibilities:
-Developing process enhancement strategies.
-Conducts Process blueprinting to review existing processes and identify areas for improvement.
-Analyse performance metrics and operational data to identify opportunities, develop action plans, and implement process improvements.
-Develop and implement process changes to guide the Customer Care Specialist to deliver superior customer experience and to improve operational efficiency.
-Develop process workflow and design for new products, systems and services.
-Oversee implementation of new business processes
-Monitor and measure the impact of new Process and Improved Process rolled out to ensure achievement of desired outcome.
-Maintain and update all the process related reports and documentation for reference purposes.
-Develop in-depth knowledge of Lazada’s products, services and systems used by customers (buyers and sellers) and Customer Care team.
-Assist in promoting the implementation of best practices.
-Recommend innovative business and technical solutions to improve operational effectiveness.
-Process benchmarking and establishing norms and standard of processes - Process Standardization and alignment for six (6) ventures.
-Organize and maintain data assets in the Xspace (internal system).

Job Requirements

Job Requirements
-Tertiary education level
-Process Improvement/ Process Optimization
-Service Delivery or Customer Service experience (preferably)
-English (Must Have)
-Chinese (Read and Write) - preferable
-Any source of project management certification

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Job Details:

We are looking for a detail-oriented and proactive Inventory Planning Executive to manage raw materials and finished goods inventory. You will ensure stock accuracy, optimize stock movements, coordinate deliveries, and support financial and compliance requirements.

1. Raw Material & Finished Goods Inventory Management
   • Plan, schedule, and arrange raw material replenishment for production needs.
   • Ensure adequate stock levels of finished goods to fulfill customer orders.
   • Apply the First Expiry, First Out (FEFO) principle in stock issuance.
   • Prepare Stock Transfer Orders (STO), Purchase Orders (PO), and outbound documents for deliveries and stock transfers.
2. Order Fulfillment & Stock Allocation
   • Coordinate with Production Planning, Procurement, Purchasing, Commercial, and Customer Service to ensure smooth order fulfillment.
   • Arrange and monitor deliveries from Subang & Enstek Plants or 3PL Warehouses according to customer requirements.
   • Provide accurate information for export documentation to support smooth delivery processes.
3. Inventory Accuracy & Reconciliation
   • Maintain and reconcile inventory records between 3PL Warehouses and Tyson Malaysia plants.
   • Conduct monthly stock counts and reconciliations to ensure accurate inventory reporting.
   • Monitor weekly storage capacity to prevent overflow and maintain optimal stock levels.
4. Stock Aging & Compliance Monitoring
   • Track weekly stock aging reports , managing non-moving and near-expiry inventory .
   • Ensure QA compliance for all raw materials and finished goods before dispatch.
   • Maintain product traceability records to comply with audit and regulatory requirements .
5. Financial & Reporting Support
   • Assist in weekly, monthly, and annual financial closing activities related to inventory.
   • Provide inventory data and reports to support decision-making.
6. Additional Responsibilities
   • Handle any ad-hoc tasks assigned by the superior to support business needs.

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field .

2-3 years of experience in inventory planning, warehouse management, or supply chain operations .

Knowledge of WMS, and ERP Systems . Experience in the SAP system is an advantage.

Strong analytical skills with experience in Microsoft Excel for reporting.
Ability to work independently in a fast-paced environment.

Relocation Assistance Eligible: No

Work Shift:

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

Process Design & Standardization - to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1-agents have sufficient information & correct SOP(s) to complete day-to-day tasks.

1. Developing process enhancement strategies.
2. Conducting process blueprinting to review existing processes and identify areas for improvement.
3. Analyzing performance metrics and operational data to identify opportunities, develop action plans, and implement process improvements.
4. Developing and implementing process changes to guide Customer Care Specialists in delivering superior customer experience and improving operational efficiency.
5. Developing process workflows and designs for new products, systems, and services.
6. Overseeing the implementation of new business processes.
7. Monitoring and measuring the impact of rolled-out processes to ensure desired outcomes.
8. Maintaining and updating all process-related reports and documentation for reference.
9. Developing in-depth knowledge of Lazada’s products, services, and systems used by customers (buyers and sellers) and the Customer Care team.
10. Assisting in promoting the implementation of best practices.
11. Recommending innovative business and technical solutions to improve operational effectiveness.
12. Benchmarking processes and establishing norms and standards for process standardization and alignment across six ventures.
13. Organizing and maintaining data assets in the Xspace (internal system).

Responsible for overseeing Plant Industrial Parameters and leading Improvement Projects.

Utilize Lean Six Sigma methodologies to plan, facilitate, and execute continuous improvement events.

Collaborate with cross-functional teams to implement and sustain improvements.

Share best practices and ensure consistency in continuous improvement efforts across the SEA region in support of Plant Managers.

• Work with local Plant Managers to achieve Industrial KPI targets and execute Industrial Improvement Projects as directed by Management.
• Interact with other functions within the plant regarding all industrial issues.
• Ensure compliance of industrial parameter standards at the plant level align with Group Rules and Regulations.
• Coordinate and execute inter-functional projects related to Industrial improvements as directed.
• Support the preparation of Management Plans at the plant level.
• Study and develop improvement projects/processes to meet product needs, enhance flexibility, and increase plant productivity.
• Propose actions and designs to optimize costs or improve process flow.

• Manage and decide on industrial parameters and projects at the plant level with the local team.
• Identify opportunities for process optimization and cost savings within the factory and support the SEA plants.

• Minimum 5 years in a manufacturing environment.
• Managerial skills.
• Working knowledge of 5S, Kaizen, and Lean Manufacturing.
• Knowledge of ISO9002, OSHA18001, and ISO14001 standards.
• Initiative and drive to take ownership of tasks.
• Experience working in a matrix organization.

• Good communication and interpersonal skills.
• Leadership qualities and good interpersonal skills.
• Ability to work independently and as part of a team in a multi-functional environment.
• Experience in continuous improvement roles within manufacturing.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.

Prysmian, as an Equal Opportunity Employer, values diversity and is committed to inclusion and equity. We ensure fair recruitment processes and prohibit discrimination based on race, ethnicity, religion, nationality, gender, sexual orientation, disability, and other protected characteristics. We strive to accommodate individuals with disabilities and promote a respectful, inclusive workplace.

Visit our DE&I Page to learn more about Prysmian's commitments.

Your application data will be handled according to our Data Protection Policy. Please contact us if you need assistance with the application process or interview participation.

Process Improvement Manager - SEA page is loadedProcess Improvement Manager - SEA Apply locations Melaka posted on Posted 4 Days Ago job requisition id R-26489

• Responsible for the Plant Industrial Parameters and Improvement Projects.
• Utilize Lean Six Sigma methodologies to plan, facilitate, and execute continuous improvement events.
• Collaborate with cross-functional teams to implement and sustain improvements.
• Share best practices and ensure consistency in CI efforts across SEA region with supporting Plant Managers.

Principal Responsibilities

• Working with local Plant Managers to achieve Industrial KPI targets and Industrial Improvement Projects as set by Management.
• Interact with other functions within plant relating to all industrial issues.
• Ensure compliance of industrial parameter standards at plant level are align with Group Rules and Regulations
• Where directed, to coordinate and execute any inter functional projects related to Industrial improvements.
• To support at plant level in the preparation of Management Plan
• To study and develop improvement projects/processes to respond to the needs of the product, flexibility, and plant productivity.
• To propose actions, design to optimize costs or improving process flow.

Authorities

• Manage and decide industrial parameters and projects at plant level with local team.
• Identify opportunities for process optimization and cost savings within the factory and support the plants in SEA.

Experience:

• Minimum 5 years in a manufacturing environment
• Managerial skill
• Working knowledge of 5S, Kaizen and Lean Manufacturing
• Knowledge of ISO9002, OSHA18001 and ISO14001 work environment
• Possess initiative and drive, to take ownership in getting things done.
• Has work in a matrix-type organization.

Other Essential Attribute

• Good communication and interpersonal skills
• Possess leadership and good inter-personal skill.
• Ability to work independently and yet, able to contribute as a team player in a multi-function environment.
• Experience in a continuous improvement role within a manufacturing environment.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

Performance Management & Reporting

• Design and implement KPIs that align with evolving business needs.
• Act as a subject matter expert to internal managers, providing data-driven insights.
• Analyze and distribute performance reports via Power BI, Excel, Power Query, and SharePoint.
• Interpret datasets to highlight trends, risks, and opportunities.
• Ensure accuracy and consistency across reporting sources.
• Build dashboards and data models to support decision-making.
• Prepare monthly, quarterly, and annual presentations and reports.

Process & Continuous Improvement

• Lead Lean Six Sigma projects to improve efficiency and quality.
• Facilitate workshops to build a continuous improvement mindset across teams.
• Recommend and implement process automation and enhancements.
• Conduct process mapping and propose strategic improvements.

Service Management

• Ensure service delivery meets SLA/KPIs.
• Support BCP initiatives and issue resolution.
• Use performance data to track project status and highlight root causes.

• Bachelor's degree from an accredited college or university
• Strong background in process standardization, KPI setting, and performance analysis
• Solid understanding of BPO/GBS metrics, reporting, and industry best practices
• Extensive experience with Lean Six Sigma methodologies
• Proven ability to collaborate effectively with cross-functional and regional teams
• High proficiency in Power BI, Microsoft Excel, PowerPoint, and case management tools
• Excellent written and verbal communication skills
• Strong presentation skills with both technical and business acumen
• Experience working with key business units such as:
  • Finance (Accounts Payable/Receivable)
  • Human Resources (Onboarding, Payroll, Master Data)
  • Business Operations
• Comfortable handling manual data processes in environments with limited system support

• Drive Strategic Impact through Data & Improvement Initiatives
• Be at the Heart of Cross-Functional Collaboration Across Business Functions

About us

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real .

Overview of the role

Develop and improve manufacturing processes by studying product and manufacturing methods using spray dryer technology. Responsible for optimizing and improving the spray drying process, ensuring product quality, and maintaining efficient operations, while adhering to safety and regulatory standards.

Key Responsibilities

1) Process Optimization & Improvement:

• Develop, optimize, and improve spray drying processes to enhance productivity, quality, and safety.
• Identify and implement process improvements to reduce costs, minimize waste, and increase efficiency.
• Conduct experiments and analyze data to identify trends and propose solutions for continuous improvement.
• Optimize spray drying parameters (e.g., inlet temperature, atomization pressure, drying air flow) to achieve desired product characteristics.
• Troubleshoot process issues and implement corrective actions.

2) Equipment & Technology:

• Collaborate with cross-functional teams to ensure smooth integration of new processes, technologies, and equipment.
• Monitor and maintain spray drying equipment to ensure optimal performance.
• Assist in the commissioning and qualification of new spray dryer equipment.

3) Quality & Safety:

• Ensure adherence to food safety standards and regulations.
• Conduct process capability studies and statistical analysis to ensure product quality and meet production targets.
• Implement and maintain effective quality control procedures.
• Establish and maintain safety procedures for individuals working with spray drying equipment.

4) Data Analysis & Reporting:

• Monitor and analyze process data, identifying trends and proposing solutions for process improvement.
• Prepare and present reports on process performance and improvement initiatives.

5) Other Responsibilities:

• Participate in the development and implementation of new products and processes.
• Collaborate with other departments, such as engineering, production, and quality control.
• Provide technical support to production personnel.
• Stay up-to-date with industry trends and best practices in spray drying technology.

Qualification & other requirements

• Bachelor's degree in Chemical Engineering, Food Engineering, or a related field.
• Experience in food manufacturing, particularly with spray drying technology.
• Knowledge of food safety regulations and standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis and statistical software.
• Experience with process control systems.
• Ability to work independently and as part of a team.
• Understanding of spray drying principles and equipment.

At ofi , we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, gender, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real .

Overview of the role

Develop and improve manufacturing processes by studying product and manufacturing methods using spray dryer technology. Responsible for optimizing and improving the spray drying process, ensuring product quality, and maintaining efficient operations, while adhering to safety and regulatory standards.

Key Responsibilities

1. Process Optimization & Improvement:
   • Develop, optimize, and improve spray drying processes to enhance productivity, quality, and safety.
   • Identify and implement process improvements to reduce costs, minimize waste, and increase efficiency.
   • Conduct experiments and analyze data to identify trends and propose solutions for continuous improvement.
   • Optimize spray drying parameters (e.g., inlet temperature, atomization pressure, drying air flow) to achieve desired product characteristics.
   • Troubleshoot process issues and implement corrective actions.
2. Equipment & Technology:
   • Collaborate with cross-functional teams to ensure smooth integration of new processes, technologies, and equipment.
   • Monitor and maintain spray drying equipment to ensure optimal performance.
   • Assist in the commissioning and qualification of new spray dryer equipment.
3. Quality & Safety:
   • Ensure adherence to food safety standards and regulations.
   • Conduct process capability studies and statistical analysis to ensure product quality and meet production targets.
   • Implement and maintain effective quality control procedures.
   • Establish and maintain safety procedures for individuals working with spray drying equipment.
4. Data Analysis & Reporting:
   • Monitor and analyze process data, identifying trends and proposing solutions for process improvement.
   • Prepare and present reports on process performance and improvement initiatives.
5. Other Responsibilities:
   • Participate in the development and implementation of new products and processes.
   • Collaborate with other departments, such as engineering, production, and quality control.
   • Provide technical support to production personnel.
   • Stay up-to-date with industry trends and best practices in spray drying technology.

Qualification & other requirements

• Bachelor's degree in Chemical Engineering, Food Engineering, or a related field.
• Experience in food manufacturing, particularly with spray drying technology.
• Knowledge of food safety regulations and standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis and statistical software.
• Experience with process control systems.
• Ability to work independently and as part of a team.
• Understanding of spray drying principles and equipment.

At ofi , we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, gender, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.

Mid-Senior level

Full-time

Production, Manufacturing, and Other

Food and Beverage Services, Food and Beverage Manufacturing, and Pharmaceutical Manufacturing