2550 Analyst Positions jobs in Kuala Lumpur

Why join us?

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst.

Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes.Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.

What you’ll do:

• Content heavy role – Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
• Stakeholder complexity – Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
• Multi-disciplinary – Business Analysts need to able to shape business requirements and solution designs.

Value Creation:

• Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
• Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
• Uses systemic thinking and creativity in devising solution options.
• Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
• Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy.
• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
• Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.

Operational Performance:

• Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner.
• Identifies areas of impact on the target operating model and designs activities to mitigate impact.
• Manages requirements traceability through design and delivery.
• Utilises financial skills to develop a high level business case, considering investment and high level benefits.
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
• Manages the change audience through the commitment curve with communications, training and development.
• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
• Supports project or programme resourcing activities.
• Allocates tasks and objectives to other analysts on a project or programme.

Capability and People Development:

• Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
• Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

Responsibilities

• Understanding of business requirements and translation into functional conception, test description and execution of system test.
• Develop and document detailed business and functional requirements for IT projects involving a landscape of applications written in Java/Angular as well as cobol applications.
• Support of the departments in the functional and technical problem analysis in day-to-day business
• Collaborate with cross-functional teams, including developers, designers, and project managers, to deliver solutions that meet business needs.
• Identify and analyze business processes within banking and finance to recommend improvements and optimizations.
• Assist in the development of project plans, timelines, and budgets for IT projects.
• Monitor project progress and ensure alignment with business objectives and regulatory requirements in the banking and finance industry.

• Proven experience as a Business Analyst in IT development within the banking and finance industry or ideally asset servicing.
• Knowledge of project development methodologies (Agile, Scrum, Waterfall)
• Familiarity with technologies such as Java, COBOL, and Angular.
• Knowledge of SQL
• Knowledge in tools such as Jira, confluence, any test repository (Squash)

Overview

As a Business Analyst, you will play a pivotal role in optimizing business operations and managing resources effectively. With a focus on project management you will ensure seamless execution of projects in a hybrid work model. Your expertise will drive operational excellence and contribute to the companys strategic goals enhancing overall productivity and impact.

• Lead the planning and execution of business operations projects to ensure alignment with organizational objectives.
• Oversee resource management to optimize allocation and utilization across various projects.
• Provide strategic insights and recommendations to enhance operational efficiency and effectiveness.
• Collaborate with cross-functional teams to ensure successful project delivery within set timelines.
• Monitor project progress and implement corrective actions to address any deviations from the plan.
• Develop and maintain project documentation to ensure transparency and accountability.
• Facilitate communication between stakeholders to ensure alignment and understanding of project goals.
• Implement best practices in project management to drive continuous improvement and innovation.
• Analyze data and metrics to assess project performance and identify areas for improvement.
• Ensure compliance with company policies and industry regulations throughout project lifecycles.
• Mentor and guide junior team members to foster a culture of learning and development.
• Contribute to the development of project management methodologies and tools.
• Support the companys mission by delivering high-quality projects that positively impact society.

• Possess strong analytical skills to evaluate project performance and make data-driven decisions.
• Demonstrate excellent communication skills to effectively collaborate with diverse teams.
• Exhibit proficiency in project management software and tools to streamline processes.
• Have a solid understanding of business operations and resource management principles.
• Show a track record of successfully managing complex projects in a dynamic environment.
• Display adaptability to work in a hybrid model balancing remote and in-office tasks.
• Hold a degree in Business Administration, Project Management, or a related field.

PMP Certification Certified Business Operations Professional

• Mid-Senior level

• Full-time

• Research, Analyst, and Information Technology

• IT Services and IT Consulting and Business Consulting and Services

Chubb Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia

As a Business Analyst, you will be responsible for performing business requirement gathering for a number of systems and business processes in the APAC region. You will be working directly with various business groups and IT teams within Chubb to ensure appropriate solutions are put in place to support the requirements of both internal and external users. The Business Analyst will be involved from initial scoping, discovery and documentation of requirements right through to post implementation and continuous improvements.

• Define, estimate and plan detailed approach to analysis work streams.
• Facilitation of requirements gathering workshops or discovery.
• Understand the business domain / needs and help convert those into effective IT solutions. Capture detailed requirements from business users and stakeholders.
• Documents these requirements into User stories and/or Business Specifications for review and approval by business customers.
• Provide on-site support and management of User Acceptance Testing (UAT).
• Provide peer reviews.
• Ensures that change management processes are adhered to.
• Provides business logic recommendations and solutions aligned with business objectives. Support Testing processes (both IT and business testing).
• Work with users to establish best practice principles.
• Play an active role in app phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.

• Practical experience of estimating and detailed planning of analysis work streams and reporting against plan.
• Experience of designing and working with clearly structured frameworks and approach to analysis.
• Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required. Passion for analysis and awareness for best in class practices across the insurance industry. Problem solver with a curious mindset.
• Expertise in business analysis tools and techniques (Including Agile, Scrum, Kanban).
• Technical knowledge, understand architecture, development and systems.
• Strong relationship builder and engaging facilitator skill set.
• Confident stakeholder management skills.
• Process and requirements engineer, resolver of ambiguity and conflicts.
• Clear and concise communicator, understand and adapts to the audience.
• Influential knowledgeable and decisive.
• Experience with Web technologies.

• Not Applicable

• Full-time

• Research, Analyst, and Information Technology
• Industries: Insurance

Overview

Lenovo Federal Territory of Kuala Lumpur, Malaysia

Business Analyst

Location: Kuala Lumpur, Malaysia

• Act as the bridge between business and IT , transforming business needs into scalable digital solutions.
• Manage Lenovo’s global post-sales service entitlement processes across PC, Server, Smart Devices, and Mobile products.
• Design and support install base and warranty solutions in CRM systems, enabling smooth post-sales service operations worldwide.
• Partner with business leaders to gather, analyze, and clarify requirements , then design practical solutions and hand over for IT implementation.
• Lead/support CRM-related projects: define business blueprints, write functional specs, test solutions, and support go-live .
• Collaborate across cross-functional global teams to drive process enhancements, resolve hot issues, and adapt to new regulations or product changes .
• Provide analytical support for critical system issues or escalated customer complaints , ensuring timely resolution.

• Bachelor’s degree in ERP, Computer Science, or related field , or equivalent experience.
• 5+ years of relevant experience in post-sales service processes, CRM systems, or digital transformation.
• Strong sense of ownership, accountability, and cross-functional leadership .
• Proven problem-solving skills in: CRM, install base systems, post-sales, and warranty solutions.
• Excellent communication skills in English ; proficiency in Chinese is a strong advantage.
• Familiarity with SAP CRM install base functionalities (or Salesforce/other CRM suites).
• Experience in digital or business transformation projects , with exposure to service master data lifecycle (customer, equipment, warranty).
• Hands-on experience with CRM master data modules ; data processing skills are a plus.

• Work at the intersection of business and technology on a global scale.
• Be a key driver of Lenovo’s digital transformation journey in customer service.
• Collaborate with multicultural teams across different time zones.
• Gain deep expertise in CRM, post-sales processes, and entitlement management .
• Competitive compensation package, professional development opportunities, and exposure to cutting-edge enterprise solutions.

• Mid-Senior level

• Full-time

• Information Technology

• IT Services and IT Consulting, Computer Hardware Manufacturing, and Computers and Electronics Manufacturing

Direct message the job poster from Linnovate Partners

• Analyze, collect, and define business requirements for financial software products, including functional, performance, and security requirements.
• Draft detailed requirement documents based on business needs, ensuring clarity, accuracy, and executability.
• Cross-Department Communication and Coordination
• Communicate effectively with business departments, technical teams, and other stakeholders to fully understand business requirements and translate them into actionable technical requirements.
• Act as a bridge during the project development process to ensure smooth information flow and avoid communication barriers.
• Product Design and Development Support
• Participate in product design and development processes to ensure the product meets business requirements and user experience standards.
• Assist the R&D team in resolving issues related to requirement understanding and provide support at the intersection of technology and business.
• Requirement Documentation and Change Management
• Draft and maintain Product Requirement Documents (PRD) and track requirement changes.
• Organize requirement review meetings to ensure consistent understanding among all parties.
• User Testing and Acceptance
• Participate in user testing and acceptance to ensure the final product meets end-user needs and expectations.
• Collect user feedback and drive product optimization and iteration.
• Industry Trends and Product Innovation
• Continuously monitor developments in the financial industry, conduct regular industry research, and propose product innovation and optimization suggestions.
• Share industry insights with the team to drive product strategy adjustments that align with market changes.

Educational Background

• Bachelor's degree or above in finance, economics, computer science, or related fields.

Skills

Language and Communication

• Strong written skills in English, with excellent communication capabilities to collaborate seamlessly with international teams.
• Proficient in drafting requirement documents, business reports, and other technical documentation.

Technology and Tools

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) with strong document and report writing skills.
• Prior experience in financial modeling, corporate valuation, and financial forecasting is preferred.

Analytical and Logical Thinking

• Strong analytical skills in business models, with clear, agile thinking and excellent logical analysis abilities.
• Ability to quickly understand complex business requirements and propose clear solutions.

Industry Knowledge

• In-depth understanding of the financial industry and familiarity with the development process and key requirements of financial software products.
• Awareness of the latest financial technology trends, such as the application of blockchain and artificial intelligence in finance.

Other Requirements

• Strong learning ability and resilience under pressure, with the ability to adapt to a fast-paced work environment.
• Strong team collaboration skills, with the ability to efficiently coordinate and complete cross-departmental tasks.

Overview

Join to apply for the Business Analyst role at Accenture Southeast Asia .

Accenture is a global professional services company with leading capabilities in digital, cloud and security. We offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at

EEO statement: Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

• Act as the single point of contact for both internal and external parties to ensure smooth and consistent communication flow
• Operate effectively and clearly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the firm
• Responsible for managing scope, cost, schedule, resources and project deliverables
• Assist with projects that include strategy development, requirements definition, business process improvement, stakeholder involvement, change management, quality assurance, risk management, user training, application configuration, system installation, and testing
• Lead, coordinate and monitor all project related activities to ensure project scope is delivered with high quality, on schedule and within budget
• Identify and manage project risks to minimize impact to project timeline, quality of deliverables and costs
• Experience with managing the Quality Assurance processes for software implementations
• Ability to generate project documentation (e.g. Functional Specification) and adhere to project reporting procedures
• Identify customer needs, maintaining and expanding client relationships through delivery of solution based high quality work
• Provide consultancy services to customers on technical requirements and be responsible for design and technical specifications

• Have experience in managing projects with proven track record of delivering projects on time and within budget
• Excellent estimating, scheduling & budgeting skills
• Able to work independently
• Strong team-building, problem-solving, critical thinking, and conflict resolution skills
• Excellent presentation, oral and written communication skills, including meeting and workshop facilitation experience
• Strong application project management skill and design knowledge
• Should have begun his career as software developer (should have worked as software developer some point in his career)
• Knowledge of industry business best practices (e.g. CPG industry)
• Project Management in Software Applications/ IT Projects

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

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Overview

As a Business Analyst, you will play a pivotal role in optimizing business operations and managing resources effectively. With a focus on project management you will ensure seamless execution of projects in a hybrid work model. Your expertise will drive operational excellence and contribute to the company's strategic goals enhancing overall productivity and impact.

• Lead the planning and execution of business operations projects to ensure alignment with organizational objectives.
• Oversee resource management to optimize allocation and utilization across various projects.
• Provide strategic insights and recommendations to enhance operational efficiency and effectiveness.
• Collaborate with cross-functional teams to ensure successful project delivery within set timelines.
• Monitor project progress and implement corrective actions to address any deviations from the plan.
• Develop and maintain project documentation to ensure transparency and accountability.
• Facilitate communication between stakeholders to ensure alignment and understanding of project goals.
• Implement best practices in project management to drive continuous improvement and innovation.
• Analyze data and metrics to assess project performance and identify areas for improvement.
• Ensure compliance with company policies and industry regulations throughout project lifecycles.
• Mentor and guide junior team members to foster a culture of learning and development.
• Contribute to the development of project management methodologies and tools.
• Support the company's mission by delivering high-quality projects that positively impact society.

• Possess strong analytical skills to evaluate project performance and make data-driven decisions.
• Demonstrate excellent communication skills to effectively collaborate with diverse teams.
• Exhibit proficiency in project management software and tools to streamline processes.
• Have a solid understanding of business operations and resource management principles.
• Show a track record of successfully managing complex projects in a dynamic environment.
• Display adaptability to work in a hybrid model balancing remote and in-office tasks.
• Hold a degree in Business Administration Project Management or a related field.

PMP Certification Certified Business Operations Professional

Overview

Stampede Solution Sdn Bhd is hiring a Full-time Business Analyst role in Bangsar South, Federal Territory of Kuala Lumpur. Apply now to be part of our team.

• Available workdays: Monday to Friday (Morning, Afternoon, Evening).
• Expected salary: RM3,000 - RM3,200 per month.

• Create designs for technical solutions to resolve business problems and identify components of new systems for efficiency.
• Reach out to clients and project leaders to identify and evaluate user and business requirements.
• Ensure clean and accurate documentation including business requirements, client requirements, and technical specifications; write findings in the form of reports.
• Ensure that all documents are safely kept and accessible for future reference.
• Assist with new releases, and approve all User Acceptance Testing.
• Oversee implementation of a new system including data migration.
• Facilitate professional and continuous communication with users about the status of production problems and inform them about resolution approaches.
• Carry out research on how IT systems are used and suggest improvements and efficiency.
• Collaborate with the development team to build the design and specification of the permanent fix.
• Communicate cost (if any) and timeline with the customer and follow through to ensure timely delivery.
• Test the product to ensure it is well built, meets user requirements, and does not impact existing modules before rollout.
• Upsell and build value for customers by proposing new features or services.

• Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Strong skills in working with relational databases
• Strong troubleshooting skills and the ability to find solutions independently in a timely manner
• Great knowledge of IT processes and willingness to constantly update knowledge
• Ability to multitask and work on more than one issue simultaneously
• Able to carry out tasks with little or no supervision