13,896 Analyst Positions jobs in Malaysia

Why Join Us?

At Lenovo, we don’t just build technology—we build smarter experiences. As part of our global post-sales service team , you’ll play a key role in shaping how millions of customers experience Lenovo products after purchase. This is a career-defining opportunity to lead digital transformation, influence global processes, and collaborate with world-class teams across multiple regions.

Your Impact (Key Responsibilities):

• Act as the bridge between business and IT , transforming business needs into scalable digital solutions.
• Manage Lenovo’s global post-sales service entitlement processes across PC, Server, Smart Devices, and Mobile products.
• Design and support install base and warranty solutions in CRM systems, enabling smooth post-sales service operations worldwide.
• Partner with business leaders to gather, analyze, and clarify requirements , then design practical solutions and hand over for IT implementation.
• Lead/support CRM-related projects: define business blueprints, write functional specs, test solutions, and support go-live .
• Collaborate across cross-functional global teams to drive process enhancements, resolve hot issues, and adapt to new regulations or product changes .
• Provide analytical support for critical system issues or escalated customer complaints , ensuring timely resolution.

What You Bring (Qualifications):

• Bachelor’s degree in ERP, Computer Science, or related field , or equivalent experience.
• 5+ years of relevant experience in post-sales service processes, CRM systems, or digital transformation.
• Strong sense of ownership, accountability, and cross-functional leadership .
• Proven problem-solving skills in: CRM, install base systems, post-sales, and warranty solutions.
• Excellent communication skills in English ; proficiency in Chinese is a strong advantage.
• Familiarity with SAP CRM install base functionalities (or Salesforce/other CRM suites).
• Experience in digital or business transformation projects , with exposure to service master data lifecycle (customer, equipment, warranty).
• Hands-on experience with CRM master data modules ; data processing skills are a plus.

What’s in It for You?

• Work at the intersection of business and technology on a global scale.
• Be a key driver of Lenovo’s digital transformation journey in customer service.
• Collaborate with multicultural teams across different time zones.
• Gain deep expertise in CRM, post-sales processes, and entitlement management .
• Competitive compensation package, professional development opportunities, and exposure to cutting-edge enterprise solutions.

Bitlab Digital WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Bitlab specialises in the development of custom-built and complex portals, websites, mobile applications, cloud & AI solutions and more. We pride ourselves on delivering innovative solutions that drive real business impact for our clients. With a strong focus on flexibility, agility, and client-centricity, we are committed to transforming ideas into tangible digital experiences.

• Serve as the main point of contact for internal teams and clients
• Own the project plan with schedule, communications, risk, and deliverables
• Support team members by removing barriers to their work and identifying ways to work effectively. Drive decision-making on the scope
• Manage the scope prioritisation and delivery expectations with the client
• Contribute to the definition of product visions and strategies through participation in product definition activities, such as research, success and objective definition, and road mapping
• Collaborate with our client stakeholders in helping them make key product decisions to help them meet success metrics and goals
• Prioritise design and development activities to keep the team and client laser-focused on solving the right problem at the right time
• Lead ongoing requirements gathering, feature definition, and documentation for research, design, and engineering
• Create a wide array of product artefacts to support the design and engineering teams and keep them unblocked (eg, backlogs, user stories, sprint plans, briefs, requirements documentation, dependency diagrams, the logic flows)
• Collaborate with engineering leads to define technical implementation methods, assess backend requirements, generate technical estimates, and mitigate delivery impediments

• 2-3 years of experience in a functional role. Agency experience is a plus.
• Experience managing web and native mobile products
• Experience working with cross-functional teams in design + engineering
• Experience in and appreciation for user-driven product design and data-driven product refinement
• Able to write product features, specifications, user stories, and requirements
• Excellent communication and collaboration skills in a remote environment
• Ability to quickly establish rapport and trust with team members and clients
• Comfortable working in a fast-paced environment
• Exceptional attention to detail
• While 2–3 years of experience is preferred, high-performing fresh graduates with a strong portfolio and willingness to learn are encouraged to apply.

JOB DESCRIPTION

JOB TITLE/ JOB GRADE Business Analyst – Group Business
DIVISION / DEPARTMENT Implementation Department
REPORTS TO Head of Implementation

Main Responsibilities

To define, analyze and document business requirements before IT solution is designed and implemented to ensure the final solution meets business objectives. The person is also required to improve business processes impacted by technology and to participate in pre-project analysis work that helps enable informed decision-making about what investments to make in technology.

Key Accountabilities:

• Should be a domain expert in the Group Business methodology and Ebaotech Middleware.
• Should be able to identify the needs and requirements of Group Business and help identify the CRs that are needed in the system to cater for the ever growing needs of the Group Business.
• Having knowledge of Individual Life Business would be good to help isolate the group requirements from life.
• Work with Business users to identify, define and document business requirements
• Analyzes the business requirements to ensure all system change requests adhere to business processing needs, internal policies and standards as well as regulatory/compliance needs
• Review Requirement Analysis Document (RAD) to ensure solution provided by vendor meets the business needs
• Provide guidance to business users in preparing and reviewing test plans to ensure completeness to reduce post-production issues
• To take lead and work with business users and application developers to resolve issues during User Acceptance Testing (UAT) and pre-production activities. This include coordinating cross departmental user testing, review of test result to ensure technical solution meets the business requirements
• Provide first level assessment to business users for production issue after implementation of system enhancements or defects rectification with the support of ISF or vendor application team.
• Assess change request to identify conflicts and dependencies against other change requests in progress.
• Coordinate on staff training on using new IT systems or enhancements.
• Focus on the business processes, driving the software requirements or help in modifying the business process once the software changes have been made.
• Other duties assigned by Management.

RESPONSIBILITIES & ACCOUNTABILITY
KEY KNOWLEDGE & SKILLS

Core Competencies

1. Analytical Thinking
2. Innovation & Change
3. Problem Solving & Decision Making
4. Planning & Organizing
5. Communication
6. Customer Orientation

Functional Competencies

1. Knowledge of Life Insurance business processes
2. Knowledge of core Life Insurance system
3. Knowledge of regulations and compliance related to insurance industry
Qualification & Experience

Minimum Qualification :

1. Degree in Business Admin with IT

Minimum Experience:

1. Minimum 5 or more years of experience as business analyst in a life insurance company
2. Exposure to life insurance products (Individual / Group)
Location – onsite, Malaysia
Practice – Check Insurance Domain

• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Determine and develop user requirements for systems in production to ensure maximum usability.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with product, design, and engineering teams.
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from internal and external parties with supporting research and recommendations.

• Bachelor's degree in Business, Economics, Computer Science, Statistics, or a related field.
• Proficiency in English.
• Robust analytical and problem-solving skills.
• Familiarity with the fintech and payment industry is a bonus.
• Experience using data visualization tools, SQL, and other diagram/flowchart tools.
• Capability to work both independently and as part of a team.

• The successful candidate can look forward to a competitive salary, in line with industry standards.
• Medical card, hospitalisation and life insurance.

All benefits are subject to final approval.

If you possess the ability to convert complex data into meaningful insights and are excited about shaping product strategy in a bustling fintech and payments company, we'd be thrilled to connect with you.

CHIP IN SDN. BHD. -H))

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Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Hiring: Business Analyst – Malaysia (Client Location) | New Era Technology

Client Location: Kuala Lumpur

Company: New Era Technology – Type: Full-Time, Contract (12 Months- Extendable)

About the Role:

New Era Technology is looking for experienced Business Analysts to be deployed at our prestigious client in Malaysia at their Kuala Lumpur office.

The selected candidates will be part of the Business Solution Office (BSO) team, responsible for bridging business needs with technology solutions through requirement gathering, solutioning, testing, and stakeholder collaboration.

️ Key Responsibilities:

• Business Partnering & Demand Management
• Build strong relationships with stakeholders and understand evolving business needs.
• Manage business demand, prioritization, and alignment with technology capacity.
• Communicate regularly with stakeholders on project and demand status.
• Solutioning & Delivery Support
• Collaborate with technology and development teams to design and deliver fit-for-purpose solutions.
• Lead and facilitate workshops, discovery sessions, and solution planning.
• Prepare comprehensive Solution Packs outlining end-to-end business and technical solutions.
• Business Analysis & Documentation
• Gather and document clear, complete business requirements (BRS).
• Validate functional specifications against business requirements.
• Support test planning, traceability matrix creation, and user acceptance testing (UAT).
• Ensure minimal change requests post-BRS sign-off.
  
  

• Education: Degree in Business, Information Technology, or related fields.
• Experience:
• 10+ years of experience in business analysis, requirement gathering, and stakeholder management.
• Minimum 3+ years in the Insurance domain (preferably GI P&C or Health Insurance).
• Hands-on experience with digital transformation, UI/UX design, or omni-channel initiatives is a plus.
• Background in consulting or solution architecture is advantageous.
  

• Strong understanding of insurance products, digital platforms, business processes, and industry regulations.
• Proficient in MS Office, Visio, and Project tools.
• Certification in Business Analysis (e.g., IIBA, PMI-PBA) is a plus.
• Excellent communication, analytical, problem-solving, and stakeholder management skills.
  
  

• Nationality: Malaysians preferred. Expatriates may be considered for strong profiles.
• Availability: Immediate joiners or candidates who can join at short notice.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Technology, Information and Internet

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

about the company
A leading IT solutions provider that has been in Malaysia for over 10 years is looking to expand their operations. Through their growing demands and higher volume of projects, a vacancy for a Senior Business Analyst has been created to support their multinational clients.

about the job
As the Senior Business Analyst , you will be responsible for bridging requirements for enterprise-scale projects to enable the company to transform their client's applications, which will enhance business functions, oversee implementation, and provide technical insights on the applications being implemented. You will also be accountable for leading the consulting team to set proper practices, and support the entire project cycle with relevant stakeholders. Due to the nature of the project, having previous experience in ERP implementation will be highly crucial in understanding project risks.

job requirements

• At least 5 years of experience
• Prior exposure to ERP implementation
• Knowledge in Microsoft Dynamics 365 ERP/D365 F&O or Dynamics AX
• Experience with Agile or SCRUM methodologies preferred
• Bachelor's degree in Computer Science or relevant field

about the manager/team
If you are interested in this role, apply now! If you have any questions or would like to have a further conversation about your career opportunities, feel free to reach out to Ben Neoh for a confidential discussion.

Experience: 5 years

Skills: MD 365, Agile, AX, Implementation

Qualifications:
- ERP Implementation experience
- Knowledge of Microsoft Dynamics 365 ERP, D365 F&O
- Knowledge of Agile practices
- Willingness to travel

Education: Bachelor's Degree

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Bridge the gap between business needs and technical solutions. Collaborate with stakeholders to translate their requirements into functional specification. Develop and implement IT systems that aligns with business goals and enhance operational efficiency

• Obtain, analyse, and document business requirements from stakeholders through interviews, workshops and desktop study
• Translate business requirements into clear and concise functional specification for IT / GET development teams
• Collaborate closely with developers, project managers and other stakeholders to ensure solution meet business needs and delivered on time
• Perform feasibility studies, impact analyses and risk assessments to support decision-making
• Identify and propose improvements to business processes and workflows to optimise operational efficiency and effectiveness
• Conduct User Acceptance Testing (UAT) and facilitate user training sessions as needed
• Provide ongoing support and troubleshooting for implemented systems and processes
• Self and Peer Development:
• Support learning development, coaching, and mentoring of peers.
• Keep up-to-date with industry trends and best practices through self-learning, trainings and conferences.
• Document and share key processes, knowledge, information, best practices, tools, techniques and lesson learnt to ensure continuous learning and improvement.

• Minimum Bachelor Degree in AEC, Computer Science, Information Systems, Business Administration or related field.
• Certification in Business Analysis (e.g. CBAP) or Project Management (e.g. PMP) is a plus
• Minimum 2-3 years of relevant working experience
• Proven experience as an IT Business Analyst or similar role in IT Project Management
• Solid understanding of software development lifecycle (SDLC) methodologies (e.g. Agile and Waterfall)
• Proficient in business analysis tools and techniques, such as process modelling, data modelling and requirement management tools
• Strong written and verbal communication skills in English.

• Ability to use time productively, maximise project efficiency and meet project goals.
• Ability to take on additional technical responsibilities and knowledge as needed with minimal guidance.
• Possess and maintain exceptional work ethic as well as uphold company values and demand highest standard of conduct from self and others.
• Must be a self-starter and possess the drive to pursue continued improvements in digitalisation.
• Possess the ability to lead a team and work independently.
• Build good relationship with superior, peers and subordinates to ensure harmonious working environment.
• Adopt and practice Gamuda Values “Take Personal Ownership”, “Adopt open, honest communication”, “Develop our people”, “Walk the talk” and “Demonstrate real teamwork”

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Location:

Petaling Jaya, 10, MY, 47820

Bridge the gap between business needs and technical solutions. Collaborate with stakeholders to translate their requirements into functional specification. Develop and implement IT systems that aligns with business goals and enhance operational efficiency

• Obtain, analyse, and document business requirements from stakeholders through interviews, workshops and desktop study
• Translate business requirements into clear and concise functional specification for IT / GET development teams
• Collaborate closely with developers, project managers and other stakeholders to ensure solution meet business needs and delivered on time
• Perform feasibility studies, impact analyses and risk assessments to support decision-making
• Identify and propose improvements to business processes and workflows to optimise operational efficiency and effectiveness
• Conduct User Acceptance Testing (UAT) and facilitate user training sessions as needed
• Provide ongoing support and troubleshooting for implemented systems and processes
• Self and Peer Development:
• Support learning development, coaching, and mentoring of peers.
• Keep up-to-date with industry trends and best practices through self-learning, trainings and conferences.
• Document and share key processes, knowledge, information, best practices, tools, techniques and lesson learnt to ensure continuous learning and improvement.

• Minimum Bachelor Degree in AEC, Computer Science, Information Systems, Business Administration or related field.
• Certification in Business Analysis (e.g. CBAP) or Project Management (e.g. PMP) is a plus
• Minimum 2-3 years of relevant working experience
• Proven experience as an IT Business Analyst or similar role in IT Project Management
• Solid understanding of software development lifecycle (SDLC) methodologies (e.g. Agile and Waterfall)
• Proficient in business analysis tools and techniques, such as process modelling, data modelling and requirement management tools
• Strong written and verbal communication skills in English.

• Ability to use time productively, maximise project efficiency and meet project goals.
• Ability to take on additional technical responsibilities and knowledge as needed with minimal guidance.
• Possess and maintain exceptional work ethic as well as uphold company values and demand highest standard of conduct from self and others.
• Must be a self-starter and possess the drive to pursue continued improvements in digitalisation.
• Possess the ability to lead a team and work independently.
• Build good relationship with superior, peers and subordinates to ensure harmonious working environment.
• Adopt and practice Gamuda Values “Take Personal Ownership”, “Adopt open, honest communication”, “Develop our people”, “Walk the talk” and “Demonstrate real teamwork”

Join to apply for the Business Analyst role at VAT GROUP .

Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. VAT is a leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), with production centers in Switzerland, Malaysia, Romania and Taiwan.

Location: Batu Kawan, MY

Employment Type: Permanent

As a Business Analyst , you will play a central role in shaping data-driven decision-making at VAT by translating business needs into clear, actionable technical specifications. You will work closely with stakeholders across business and IT to ensure that analytics solutions are aligned with strategic goals and deliver measurable value.

You’ll be part of a global IT team spanning Malaysia, Switzerland, and Romania, collaborating across time zones and cultures. Your work will help ensure that every decision-maker at VAT has access to the right data and insights—at the right time and in the right format—to drive operational excellence and customer value.

• Create and maintain Solution Design Documents SDDs to capture, refine, and translate business requirements into clear technical specifications for data and analytics solutions.
• Consult with business stakeholders across domains (e.g. procurement, manufacturing, supply chain, finance, sales) to understand their needs, challenge initial requests, and propose fit-for-purpose solutions.
• Collaborate with IT teams, including analytics engineers, data engineers, architects and functional consultants to ensure alignment between business needs and technical implementation.
• Support the development process by providing initial data exports, performing manual test scenarios, and conducting first-level validation of analytics solutions before business handover.
• Educate and support key users and end users on the design, value, and intended use of analytics solutions, including clarifying limitations and preventing misinterpretation of data.
• Contribute to agile delivery by participating in sprint planning, reviews, retrospectives, and daily stand-ups as part of a cross-functional team.

• Minimum 3 years of experience as a Business Analyst, Data Analyst, or in a similar role within IT, data & analytics or business intelligence.
• Bachelor’s degree in Business Analytics, Information Systems, Economics, Computer Science, or a related field — or equivalent professional experience.
• Strong analytical and problem-solving skills with a sharp attention to detail.
• Proven experience in gathering, refining, and documenting business requirements and translating them into clear technical specifications.
• Excellent communication and collaboration skills to work effectively with both business and technical stakeholders.
• Comfortable working in cross-functional, multicultural teams.
• Ability to work independently, manage multiple priorities, and adapt in a dynamic environment.
• Proficiency in working with data, whether through tools like Excel, scripting or programming languages, or other analytical platforms.
• Solid understanding of core business processes e.g. finance, supply chain, sales, manufacturing and how they are supported by enterprise IT systems e.g. ERP, CRM, analytics platforms.
• Fluent in English, both written and spoken.

• Proficiency in SQL and Power BI, including experience with semantic models and report building.
• Familiarity with Microsoft Dynamics 365 (D365) or other ERP systems and their impact on reporting and analytics.
• Experience working with Microsoft Fabric or similar modern data platforms.
• Exposure to visual communication standards such as IBCS.
• Experience in conducting user trainings and supporting solution adoption incl. change management.
• Hands-on experience working in an agile environment, applying Scrum methodology.
• Microsoft Certification: Power BI Data Analyst Associate (PL-300) or similar.

VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified application that contributes to innovation, improves customer orientation and employee satisfaction. One-step in this direction is to ensure that people are recognized and fairly compensated for their contributions to the company. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment in ensuring equal pay for equal work between men and women.

• Mid-Senior level

• Full-time

• Research, Analyst, and Information Technology

• Semiconductor Manufacturing

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