2,275 Jobs in Pasir Gudang

Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)

Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.

Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400

Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes

Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments

Overview

This job is all about managing our facilities and vendors. You’ll be the go-to person for overseeing services like security and maintenance. You might like this job because you enjoy leading teams and ensuring everything runs smoothly!

• The primary point of contact for the site Facilities Provider, supervising FM Services, Smart Hands & Security vendors as well as any other third-party vendors (including soft services) engaged directly by AirTrunk.

• Supporting the BSM in property related services

Grow to new heights

AirTrunk is enabling our customers, business and the broader industry to grow at hyperscale; and we strive to help you grow in the same way.

AirTrunk values diversity and creates an inclusive environment where everyone can bring their authentic selves and feel like they belong.

AirTrunkers break new ground every day, so AirTrunk has created an electric atmosphere for you to work in, one that will help you thrive.

We’ve created a place that amplifies your ideas so you can make a bigger impact than you ever thought possible.

AirTrunk and our customers are experiencing growth at this pace requires a level of energy and passion that only an AirTrunker can deliver.

AirTrunk is an Asia-Pacific & Japan (APJ) technology company with a powerful purpose – to scale and sustain the relentless growth of the region’s digital future.We do this by continuously redefining and delivering data centres that meet the needs of our customers, the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.Source: AirTrunk Site

Digital Marketing Executive role at JNDesign Marketing Sdn Bhd . Work location: Permas Jaya, Johor, Malaysia.

MYR5,000.00–MYR7,000.00

• Develop and execute digital marketing strategies targeting Mandarin-speaking audiences to promote the company's web design, development, and social media marketing services.


• Manage and optimize social media campaigns on platforms popular with Mandarin-speaking users (WeChat and Weibo), creating engaging content and analyzing performance metrics.


• Create high-quality, localized content in Mandarin, including blog posts, articles, social media updates, and website copy, ensuring cultural relevance and linguistic accuracy.


• Plan, execute, and monitor paid advertising campaigns on Facebook and other relevant platforms, targeting Mandarin-speaking demographics with compelling ad creatives and optimized bidding strategies.


• Conduct market research and analyze trends in the Mandarin-speaking digital landscape to identify opportunities for growth and innovation in marketing strategies.


• Collaborate with the creative team to develop visually appealing and culturally appropriate marketing materials for Mandarin-speaking audiences.


• Track and analyze key performance indicators (KPIs) for all digital marketing activities, providing regular reports and insights to the management team.


• Maintain a strong understanding of the latest digital marketing trends and best practices in the Mandarin-speaking market, continuously seeking opportunities to improve campaign performance and ROI.

• Work Location: Permas Jaya, Johor.


• Proficient in social media platforms, content creation tools and marketing tools (Meta Business Suite, Google SEM, etc.).


• Diploma/Degree in Marketing, Communications, or a related field.


• Able to speak and understand English and Mandarin.


• Min 1–2 years of experience in digital marketing (agency experience is a plus).

• Performance Incentive


• Friendly working environment


• Birthday leave + Birthday Ang Pao


• 5 working days


• Promotion opportunity


• Free Parking

• Not Applicable

• Full-time

• Marketing

• Marketing Services

Overview

You are organised, you prioritise your tasks efficiently and reduce response times. You are meticulous, you have a great eye for detail. You are helpful and irreproachable, you always find the right solution for all our guests.

• Assist the technical manager in optimising the operation of the Resort's facilities, equipment and infrastructure (600 to 1,500 clients).
• Ensure the preventive and curative operations for equipment and propose technical improvements or solutions.
• Participate in the planning and management of teams and subcontractors (around 20 people).
• Prevent operating incidents and monitor technology.
• Apply and respect Club Med health and safety rules as well as maintenance of the resort's assets.

In becoming a G.O Assistant Technical Services Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.

Job Number

Job Category Sales & Marketing

Location Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Overview

Join to apply for the Contact Centre Manager - Mandarin role at TP

Job Location: Malaysia – Remote (Cloud Campus, Work From Home for 6 months, then relocation required to Johor Bahru Office)

This role involves leading and managing a global contact centre operation, ensuring quality service delivery, and driving operational excellence.

• A dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity
• Minimum 2+ years of people management experience as a Senior Manager in Fraud and Risk Operations in Payment Systems (covering Fraud chargebacks, Customer Complaints, and Escalations)
• Strategic thinker with strong analytical and problem-solving skills
• 10+ years of experience in operations, preferably in BPO/ITES industry
• 7+ years of people management experience, including managing managers, with a strong desire to develop team members
• Empathy for social community platform users and passion to create an exceptional user experience with outstanding support
• Excited to be part of a global operations team, design effective business operations, tackle complex problems, and develop individual team members
• Adaptable and energized by a fast-paced environment; significant experience in a complex operational setting
• Excellent written and verbal communication skills

• High cultural awareness of political and social situations
• Proficiency in English and multilingual skills highly preferred (depending on market assignment)
• Ability to build strong client relationships to create new business opportunities
• Strong risk-identification skills with ability to recommend process improvements and solutions

• Manage the overall performance and governance of Statements of Work (together with Vendor Account Management / Business Development)
• Oversee day-to-day operations per SOW requirements and SLAs, ensuring timely identification and resolution of service delivery issues and implementation of preventative measures
• Lead transition management during setup and expansion phases
• Establish vendor infrastructure (technology, HR, security, facilities, communication) and ensure service delivery processes and reporting mechanisms are in place
• Provide exceptional people management, mentorship, and career development for Managers, Team Leads, and Agents; drive low attrition and high engagement
• Lead and monitor process excellence, flagging and escalating risks to Clients and stakeholders as needed
• Conduct deep dives on customer complaints, appeal cases, and high-risk flagged transactions to evaluate fraud potential; share fraud trends with strategy teams
• Ensure compliance with chargeback SOPs and timely completion of representment cases with accurate documentation
• Guide teams to deliver within SLA while maintaining accuracy and compliance standards
• Build problem-solving, analytical, and technical capabilities within the team to deliver scalable solutions
• Set team goals, track progress, and ensure results are communicated effectively
• Lead projects involving analysis, research, and strategy development with global cross-functional teams
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
• Protect client ecosystems, prevent fraudulent activity, enforce TOS and policies, and ensure global compliance
• Drive managers and operations teams to deliver value-adds, continuous improvements, and measurable productivity/quality gains
• Execute leadership directions following proper change management processes
• Maintain strong client relationships with proactive communication, plans of action, and closed-loop follow-up

• Mid-Senior level

• Full-time

• Customer Service, Quality Assurance, and Management
• Industries: Outsourcing and Offshoring Consulting, IT Services and IT Consulting, and IT System Data Services

Note: Referrals and additional job postings on the page are not required to apply.

Overview

Talent Management | Passionate About People, Performance & Potential

• Oversee financial reporting, ensure timely and accurate preparation of monthly, quarterly, and annual financial statements in compliance with accounting standards.
• Lead budgeting and forecasting processes, providing insights and analysis to support strategic business planning.
• Consolidate group accounts and analyze financial results to support management reporting.
• Review and analyze project financial performance, including cost tracking, revenue recognition, and variance analysis.
• Ensure compliance with statutory, tax, and regulatory requirements, liaising with auditors, tax agents, and authorities as necessary.
• Strengthen internal controls by reviewing and enhancing policies, processes, and financial systems to safeguard company assets.
• Provide financial advice and recommendations to management for decision-making on investments, funding, and project feasibility.
• Coordinate with other departments (e.g., Sales, Project, Contract Admin, Treasury) to align financial strategies with operational goals.

• Mid-Senior level

• Full-time

• Accounting/Auditing and Finance

Overview

Director of Sales - Sheraton Johor Bahru

Location: Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, 80300

Schedule: Full Time

Location Remotely? No

Position Type: Management

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
• OR 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

• Supporting Developing & Executing Sales Strategies: Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
• Maximizing Revenue: Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members.
• Managing Sales Activities: Monitors day-to-day activities of direct reports. Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).
• Analyzing & Reporting on Sales and Financial Data: Analyzes market information using sales systems and implements strategy to achieve property’s financial room and catering goals. Assists Revenue Management with six-period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.
• Ensuring Exceptional Customer Service: Leads guest hospitality, captures feedback, meets with guests during pre- and post-convention meetings, empowers employees, and ensures adherence to Customer Service Standards and Brand Standards.
• Building Successful Relationships: Develops relationships with key stakeholders; collaborates with off-property sales channels; ensures regulatory compliance; attends customer events to build relationships.
• Managing and Conducting Human Resource Activities: Interviews and hires management and hourly employees; uses on-the-job training tools.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Overview

Guest Experience Expert (Bellman) - Sheraton Johor Bahru

Location: Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia 80300

Schedule: Full Time • Location Type: On-site

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

(No separate list provided. Responsibilities are described in the Position Summary.)

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality