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Service Delivery Specialist - Finance SSC Job

Johor Bahru, Johor The Arkema Group

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Service Delivery Specialist - Finance SSC Job

Location:

Johor Bahru, Johor, Malaysia

Employment Type: Regular

Category: Finance and Accounting

Posting Date: Mar 17, 2025

Responsibilities
  1. Oversees the development and maintenance of Service Level Agreement and charging mechanisms for the services provided.
  2. Ensure constant engagement with the key stakeholders in Business Units to ensure ongoing maintenance of the Service Level Agreements.
  3. Establish timely reporting (e.g. monthly, ad-hoc reporting) and ensure information produced for reporting is aligned to SSC and/or Business Units demand.
  4. Monitor service delivery and ensure that failed service levels are escalated, analysed, resolved and followed-up on a timely basis.
  5. Monitor accurate and timely reporting including Power BI maintenance.
  6. Work closely with other teams within the SSC to ensure seamless coordination of services.
  7. Manage performance and career development of team members.
  8. Allocate resources and responsibilities across team members.
  9. Monitor resource utilization and ensure balanced workload among team members.
  10. Manage stakeholder governance meetings including planning, organizing and driving with key team members.
  11. Introduce and manage service line activities for shared service center including service catalogue, Standard Operating Procedure (SOP), customer survey, and backup framework.
Required Profile
  1. Recognized degree in Information Technology, Finance, Accounting or relevant disciplines.
  2. 5 - 7 years relevant work experience with at least 2 years in a supervisory position.
  3. Experience in Shared Services Centre will be preferred.
  4. Exposure in large and reputable organization would be an added advantage.
  5. Experience in Customer Relationship Management roles would be an added advantage.
  6. Experience in defining and managing SLAs and contracts.
  7. Experience with reporting tools and analysis.
  8. Good command of English with excellent written and verbal communication skills.
  9. Proficiency in SAP system, Power BI and computer applications (Microsoft Office applications - Outlook, Excel, Word, PowerPoint, etc.).
  10. Strong team management, negotiation and problem-solving skills.
  11. Excellent commercial knowledge of the business area and local financial environment.
  12. Strong communication and interpersonal skills and ability to interact well with all the process actors in the chain.
About Arkema

Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player. We thrive as One Arkema , comprised of many businesses and brands including Bostik, ArrMaz, and more, operating with a global reach in 55 countries with more than 21,100 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% allocated to R&D for 1,800 researchers in 17 R&D centers.

If you pursue excellence, love innovation and are inspired by challenges, we encourage you to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together.

The legal information below pertains specifically to positions posted in the United States , however we strive for diversity, equity and inclusion in all the countries that we hire. Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.

Job Segment: CRM, Relationship Manager, Financial, SAP, ERP, Technology, Customer Service, Finance

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Manufacturing Engineer

Johor Bahru, Johor Brooks Automation

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Job Description

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing ( you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Manufacturing Engineer

Job Description
About the Role:

Brooks Automation is a global leader in automation solutions, serving advanced technology markets such as semiconductor manufacturing. Our new greenfield manufacturing site in Johor Bahru represents our commitment to innovation, excellence, and local talent development.

We are seeking an experienced, skilled and innovative Manufacturing Engineer to join our dynamic team at our Johor Bahru facility. In this pivotal role, you will design, optimize, and validate manufacturing processes and procedures to ensure operational efficiency, product quality, and scalable production. Collaborate closely with cross-functional teams, including design and transfer engineering, you will drive the seamless transition of products from R&D or transfer sites into full-scale production. Your expertise will be instrumental in enhancing assembly, testing, and automation workflows while proactively advising on design-for-manufacturability (DFM) principles to improve product viability.

The ideal candidate will possess a strong technical foundation in advanced manufacturing practices, including robotics and precision technologies, paired with exceptional problem-solving and communication skills. A demonstrated ability to balance hands-on engineering with strategic process improvements will be critical to success in this role.

Work Location: Onsite - Johor Bahru

Key Responsibilities:

  • Manufacturing Line Readiness & Scalability: Lead end-to-end production line setup, including procurement, installation, and validation of fixtures, tooling, and equipment under copy-exact principles to ensure global replication. Maintain "golden unit" standards with rigorous documentation (BOMs, Work Instructions) and comply with change control. Conduct manufacturing readiness reviews, optimize capacity models, and collaborate with Supplier Development, Quality, and cross-functional teams (IT, Facilities, Supply Chain, Warehouse) to align infrastructure (cleanrooms, material flow, MRP setup) for rapid scale-up.
  • Process Optimization & Lean Manufacturing: Drive efficiency, yield, and quality through Lean methodologies (5S, SMED, Value Stream Mapping), error-proofing (poka-yoke), and precision tooling design. Reduce cycle times, resolve defects via structured problem-solving (8D, DMAIC), and implement PFMEA to mitigate risks. Optimize labor allocation, reduce Cost of Quality (CoQ), and execute cost-saving initiatives through waste reduction.
  • Quality Assurance & Compliance: Validate processes using Gauge R&R, enforce Process Quality Plans (PQP) for CTQ characteristics, and conduct root cause analysis (RCA) with closed-loop CAPA. Ensure compliance with SEMI/safety standards, statistical process control (SPC), and in-line metrology inspections. Supports and drive towards successful internal/external audits (e.g. cross-sites, customer, ISO audits).
  • Automation & Advanced Manufacturing: Integrate robotics, PLC systems, and automated solutions into assembly, testing, and material handling. Validate reliability (GR&R) and compliance while optimizing throughput.
  • Cross-Functional Collaboration: Partner with R&D on design-for-manufacturability (DFM) and tolerance analysis, support NPI activities (pilot validation, workstation readiness), and troubleshoot critical production issues (equipment failures, test bottlenecks). Develop training programs for copy-exact compliance, covering assembly practices, and defect recognition.
  • Cost & Operational Excellence: Analyze manufacturing costs, establish labor & machine time standards, and recommend tooling/process upgrades. Lead small-to-large projects, ensuring on-time delivery within budget, while maintaining Test & Measurement Equipment (TME) calibration standards and managing preventive maintenance programs to minimize downtime.
  • Additional Responsibilities: Support ad-hoc business needs and lifecycle optimization across product phases. Undertake other duties as assigned, to support evolving business needs.

Qualifications & Competencies:

  • Bachelor’s degree in Mechatronics, Mechanical Engineering, Electrical Engineering, or a related technical field; Master’s degree preferred.
  • 5+ years of manufacturing engineering experience in Robotics, Automated Machinery, or Industrial Equipment (OEM / EMS environments).
  • Understanding operational and technical aspects of semiconductor manufacturing equipment (e.g. wafer handling systems, robotics, FOUP contamination control) is advantageous.
  • Proficiency in statistical analysis tools (e.g. Minitab, JMP) and methodologies (SPC, DOE) for process optimization, yield enhancement, and quality control in equipment / machinery manufacturing environment.
  • CAD skills (e.g. AutoCAD, SolidWorks) for equipment component design, manufacturing layout, and material flow optimization.
  • Knowledge of ISO, SEMI, and safety/regulatory standards for equipment manufacturing compliance.
  • Experience with Lean methodologies (5S, SMED) and continuous improvement frameworks (DMAIC, 8D).
  • Familiarity with automated systems (PLC, robotic arms) and validation protocols (GR&R).
  • Strong problem-solving and analytical abilities to troubleshoot equipment and process inefficiencies.
  • Excellent communication and project management skills for cross-functional collaboration in fast-paced environments.
  • Agile mindset with the ability to prioritize tasks and manage competing deadlines.
  • Preferable qualifications: Six Sigma certification (Green Belt/Black Belt); Hands-on experience with Industry 4.0 technologies (IoT, predictive maintenance).

Work Location & Flexibility

At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in-office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with or call +1 ( to discuss your needs.

Review EEO Law & EEO Statement.

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Customer Success Senior Manager

Johor Bahru, Johor Brooks Automation

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Job Description

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing ( ).

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Customer Success Senior Manager Job Description About the Role:

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide.

The Customer Success Senior Manager at Brooks is a key management role. Reporting directly to the Senior Director of Global Operations, this role manages and improves customer relationships and ensures internal alignment to meet customer needs.

This individual will work closely with Account & Product Management teams, cross-functional stakeholders, and Brooks Malaysia Operations & NPI Managers to deliver an integrated and efficient customer experience. The Customer Success Senior Manager will lead efforts to transition, optimize, and sustain site Customer Care operations that are scalable, efficient, and customer-centric, driving operational excellence and satisfaction.

Work Location:

Onsite, Johor Bahru.

Principal Responsibilities: Customer & Corporate Engagement
  • Lead and inspire Operations teams while advancing the site customer engagement model.
  • Facilitate and present during corporate and key customer site visits.
  • Lead tours through our manufacturing facilities.
  • Build strategic relationships with key customers to understand their needs.
  • Collaborate with Operations and Quality teams to meet customer requirements.
  • Manage customer visits and lead presentations.
  • Develop multi-channel customer support including email, chat, and sharing platforms.
Customer Care Process Ownership
  • Organize and participate in customer audits.
  • Oversee customer service functions: order inquiries, product support, returns, complaints.
  • Establish and monitor KPIs for performance and satisfaction.
  • Resolve escalations and lead root cause analysis.
  • Ensure compliance with standards and regulations.
  • Organize events related to customer visits.
Continuous Improvement Initiatives
  • Drive process improvements to enhance customer experience.
  • Use feedback and data to address service gaps.
  • Perform other duties as assigned.
Qualifications:
  • Bachelor’s in Business Administration, Customer Experience, or related; 7+ years in Customer Service/Operations, preferably in Semiconductor/Tech Manufacturing.
  • Expertise in global Customer Care, service design, and process optimization.
  • Customer-centric mindset and passion for service.
  • Experience in multinational, matrixed environments across time zones.
  • Proficiency with CRM and customer service platforms.
  • Excellent communication and presentation skills.
  • Fluent in English; Chinese/German/Japanese are a plus.
What we offer:
  • Competitive salary and benefits.
  • Career growth in a growing international company.
  • Dynamic, innovative environment.
Work Location & Flexibility

We promote a collaborative environment with flexible work arrangements, including in-office and remote work, based on role and needs. Details shared during the interview.

Brooks values diversity and is an equal-opportunity employer. We welcome applicants of all backgrounds and are committed to an inclusive workplace.

For accommodations, contact or call +1 ( .

Review EEO Law & EEO Statement.

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PTP Executive (Japanese Language Proficiency) Job

Johor Bahru, Johor The Arkema Group

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Location:

Johor Bahru, Johor, Malaysia

Employment Type: Regular

Category: Finance and Accounting

Posting Date: Apr 16, 2025

Responsibilities
  • Perform invoice sorting, scanning, posting and filing of invoices for different types of purchases.
  • Attend to the workflow queries and work closely with the requester/receiver/purchaser to resolve all the blocking controls.
  • Perform monthly and quarterly creditor reconciliation for intercompany and third party and report the variances to the party concerned.
  • Prepare and monitor MR11 report (report tracking of unreceived invoices report) and follow up on all the outstanding invoices.
  • Prepare or update operating manual.
  • Contribute to team effort by accomplishing related results as needed.
  • Assume the role of AP processing (Non IDEA entity), Invoice scanning & video coding (IDEA), AP processing (IDEA entity) and Travel Expense statement control activities according to the business role defined in the Financial Target Operating Model (FTOM).
  • Take reasonable care for health and safety of himself and of other persons, cooperate with superior, wear or use personal protective equipment provided as appropriate, and comply with health and safety instructions as stipulated under Section 24 OSHA 1994. Undertake the following loss control responsibilities:
    • Identify the potential hazards, gains and the possible improvements.
    • Report the HSEQ near-misses, unsafe acts, and unsafe conditions to superior or HSE personnel.
    • Report the HSEQ incidents and accidents to superior or HSE personnel.
    • Comply with the policies, legal regulations, Arkema requirements, rules and procedures of one's sector applying to HSEQ.
Required Profile
  • Minimum Degree or equivalent in Accountancy.
  • University graduate or at least 1 year working experience in account payable functions.
  • Good command of English & Japanese with excellent written and verbal communication skills.
  • Proficiency in computer applications (Microsoft Office Applications; i.e. Outlook, Excel, Words, PowerPoint, etc.).
  • Mature with good interpersonal skills and able to work independently with minimum guidance, possess initiative, strong sense of responsibility and high degree of integrity.
  • Pleasant personality.
  • Organised and meticulous.
  • Strong communication and interpersonal skills and ability to interact well with all the process actors in the chain.

Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player. We thrive as One Arkema , comprised of many businesses and brands including Bostik, ArrMaz, and more! Operating with a global reach in 55 countries with more than 21,100 employees, each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% is allocated to R&D for 1,800 researchers in 17 R&D centers.

If you pursue excellence, love innovation and are inspired by challenges , we encourage you through to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together. What are you made of?

The legal information below pertains specifically to positions posted in the United States , however we strive for diversity, equity and inclusion in all the countries that we hire.
Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.

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Global Head Of Security

Johor Bahru, Johor DayOne

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Job Description

DayOne is a leading developer and operator of high-performance Data Centres in Asia Pacific. The largest carrier-neutral Data Centre service provider in Asia and one of the fastest growing in the world with a presence in Hong Kong, Singapore, Malaysia, Indonesia, Thailand and Japan.

DayOne is on an exciting trajectory, expanding markets internationally and looking for talented individuals who are passionate about growing with us. In this role, you'll have the opportunity to be at the forefront of our expansion efforts.

POSITION OVERVIEW

Reporting to the SVP Data Centre Operations, the Global Head of Security is responsible for developing, implementing, and overseeing comprehensive security strategies across DayOne’s global portfolio, starting with a strong initial focus on Southeast Asia. This strategic role covers physical security, cybersecurity, geopolitical risk, and operational resilience, ensuring our hyperscale data centres are protected, compliant, and prepared for rapid global expansion.

The role will also support global site selection and early-stage development, embedding TVRA (Threat, Vulnerability & Risk Assessment) and local threat intelligence into real estate decisions, with the intent to scale a repeatable security model as the business grows into Europe, the Middle East, and North America.Reporting to the SVP Data Centre Operations, the Head of Security is responsible for developing, implementing, and overseeing comprehensive security strategies to protect the data centre’s physical assets, IT infrastructure, and personnel.

This role requires a strategic leader with deep expertise in security protocols, risk management, and regulatory compliance, ensuring the facility operates securely and efficiently in a hyperscale environment.

RESPONSIBILITIES

Security Strategy and Leadership:

• Develop and execute a holistic security strategy aligned with the company’s objectives, covering physical security, cybersecurity, and operational resilience.

• Lead and mentor a team of security professionals, fostering a culture of vigilance, accountability, and continuous improvement.

• Serve as the primary point of contact for all security-related matters, liaising with senior management, clients, and external stakeholders.

Physical Security:

• Oversee the design, implementation, and maintenance of physical security systems, including access control, surveillance (CCTV), intrusion detection, and perimeter protection.

• Ensure robust security protocols for personnel, vendors, and visitors, including background checks, badge systems, and on-site monitoring.

• Coordinate with local law enforcement and emergency responders to address potential threats or incidents.

Cybersecurity:

• Collaborate with IT and network teams to safeguard critical systems, ensuring protection against cyber threats, data breaches, and unauthorized access.

• Implement and enforce policies for network security, encryption, endpoint protection, and incident response.

• Conduct regular vulnerability assessments and penetration testing to identify and mitigate risks.

Compliance and Risk Management:

• Ensure compliance with industry standards (e.g., ISO 27001, SOC 2, PCI DSS) and regional regulations relevant to data centre operations.

• Develop and maintain disaster recovery and business continuity plans to minimize downtime during security incidents or natural disasters.

• Conduct regular audits and risk assessments to proactively address vulnerabilities.

• Integrate TVRA findings into ongoing risk posture assessments and strategic reviews of site vulnerabilities.

Incident Response and Crisis Management:

• Establish and lead an incident response team to handle security breaches, emergencies, or other critical events.

• Investigate security incidents, document root causes, and implement corrective actions to prevent recurrence.

• Provide post-incident reports and recommendations to senior management.

Vendor and Stakeholder Collaboration:

• Assist in managing relationships with third-party security vendors, ensuring service level agreements (SLAs) are met.

• Work closely with cross-functional teams (Operations, IT, Legal, HR) to align security initiatives with business goals.

• Educate employees and contractors on security best practices through training and awareness programs.

Strategic Risk Intelligence and Site Selection:

• Contribute to the early-phase evaluation of new data centre locations by conducting Threat, Vulnerability, and Risk Assessments (TVRA) in line with global standards.

• Assess and report on geopolitical risks, crime levels, terrorism threats, civil unrest, and proximity to critical infrastructure or hazards (e.g., airports, fault lines, flood zones).

• Partner with Real Estate, Legal, and Government Affairs teams to advise on local law enforcement capability, regulatory landscapes, and jurisdictional risk implications.

• Maintain a network of security and intelligence partners to provide ongoing regional threat updates and horizon scanning to support global expansion strategies.

CANDIDATE REQUIREMENTS

• Experience: Minimum of 10 years in security management, with at least 5 years in a leadership role within a hyperscale data centre or critical infrastructure environment.

• Experience with multinational security operations or transitioning a regional programme into a global model is highly desirable.

• Experience in supporting site due diligence, land acquisition, or development phases from a security perspective is highly advantageous.

• Technical Expertise:

o Deep knowledge of physical security systems (e.g., biometrics, CCTV, alarm systems).

o Proficiency in cybersecurity frameworks, threat intelligence, and IT infrastructure protection.

o Familiarity with compliance standards (e.g., ISO 27001, PCI DSS, GDPR).

• Leadership Skills: Proven ability to lead teams, manage budgets, and drive security initiatives across large organizations.

• Analytical Skills: Strong problem-solving abilities to assess risks and implement effective countermeasures. A demonstrated ability to assess macro-level risks, such as geopolitical shifts and regional instability, and translate these into tactical security measures.

• Communication: Excellent verbal and written communication skills for reporting to executives and collaborating with stakeholders.

• Certifications: Preferred certifications include CISSP, CISM, CPP, or equivalent.

DESIRED ATTRIBUTES

• Experience working across multiple jurisdictions, with deep knowledge of Asia-Pacific security regulations and an appreciation for regional nuances in Europe, the Middle East, and North America.

Experience working in multinational environments with knowledge of Asia-Pacific security regulations.

• Familiarity with global TVRA methodologies (e.g., ISO 31000, ASIS TVRA frameworks).

• Understanding of international relations, regional politics, or conflict zones impacting the Asia-Pacific data centre landscape.

• Background in military, law enforcement, or intelligence agencies is a plus.

• Track record of innovating security processes and leveraging emerging technologies (e.g., AI for threat detection).

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Senior Regional Manager

Johor Bahru, Johor Keypath Education, LLC

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Job Description

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.

Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong learning. With offices in Australia and SE Asia, we are truly a global company.

Work Your Way:

Flexibility is one of our core strengths. At Keypath, you choose where you work—whether that’s from home, in the office, or a hybrid of both.

This is a permanent, full-time position open to candidates located in Malaysia. Applicants must be Malaysian citizens or hold a valid permit to work in Malaysia.

Job Description

Keypath Education is searching for an ambitious and visionary Senior Regional Manager to spearhead the launch and growth of online international postgraduate degrees in the Southeast Asian market. This is a rare opportunity to drive market expansion for world-class university partners, forging influential partnerships with education agencies, corporate sponsors, and government bodies. You’ll be at the forefront of building a powerful network, elevating brand presence, and driving exponential student enrolment in the working professional market (post-experience postgraduate students).

Key responsibilities will include the following:

Strategic Growth & Business Development

  • In collaboration with Keypath senior leaders, co-develop go-to-market (GTM) strategy and lead GTM execution for a portfolio of online degrees with premium Australian universities.
  • Drive revenue through new market opportunities and strategic partnerships, including B2B channels such as international education agencies, employer channels, government bodies, or similar.

Partnership & Relationship Management

  • Form strong partnerships with SEA universities and the international teams of Australian universities, championing the collaborative relationship with Keypath.
  • Build and maintain relationships with education agencies, government bodies, corporate sponsors, and industry partners to unlock new opportunities for growth.
  • Act as the main contact for regional relationships, managing marketing, events, and sales agencies as needed.

Stakeholder & Government Engagement

  • Engage with government agencies and Australian diplomatic missions to promote awareness and adoption of online education portfolios, in collaboration with university partners.
  • Represent our university partners at industry events and high-profile delegations to increase visibility.
  • Advise Keypath senior leaders on strategic stakeholder opportunities, including presentations to university leadership committees.

Marketing & Event Coordination

  • Lead the execution of event-led GTM strategies to boost awareness and student enrolments.
  • Ensure high-quality in-market activities for our university partners.
  • Collaborate with marketing leaders to maintain brand consistency across all student touchpoints, from event promotion to enrolment and articulation experiences.
  • Manage regional marketing and events agencies supporting these initiatives.

Performance & Reporting

  • Align with Keypath’s business strategy and OKRs to maximize outcomes.
  • Contribute to business forecasts and manage regional P&L statements.
  • Achieve targets across marketing funnel metrics, including lead generation, enrolments, and revenue.
  • Provide insights and strategic advice to senior leadership, adjusting strategies as needed.

Compliance & Risk

  • Ensure adherence to university policies and regional regulatory requirements.
Qualifications

Education: Bachelor’s degree in Business, Marketing, Education, or related field; Master’s preferred.

Experience: 10-15 years in business development, sales, or strategic partnerships, especially with complex products.

Market Knowledge: Proven success in developing go-to-market strategies and B2B partnerships in Southeast Asia.

Financial Acumen: Ability to manage budgets, forecast revenues, and oversee regional P&L.

Stakeholder Engagement: Experience engaging with government bodies, corporate partners, and recruitment agencies.

Communication Skills: Excellent English verbal and written skills, capable of representing the organization at high levels.

Regional Expertise: Deep understanding of Southeast Asian education landscape, including regulatory and adult learner markets.

Please note: This role requires frequent travel to Singapore and throughout Malaysia.

Additional Information

We prioritize our people. Expect a flexible, inclusive, and supportive environment with opportunities for growth, health & wellbeing programs, and involvement in employee-led initiatives.

Benefits include:

  • Flexible work arrangements
  • Necessary equipment provided
  • Health & wellbeing programs
  • Learning & development opportunities
  • Participation in company events and initiatives

Why choose Keypath?

  • Global EdTech leader on the rise
  • Opportunity to contribute to global upskilling and reskilling
  • Impact on solving future social and economic challenges

We welcome applicants from diverse backgrounds and support inclusive recruitment.

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Sr Technologist, Food

Johor Bahru, Johor The Hershey Company

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Job Description

Summary:

This role serves as a technical expert by developing and maintaining up to date knowledge of products, processes, technologies, and manufacturing operations. This role requires technical understanding of the specifications, functionality, and interactions between commodities, ingredients, and manufacturing processes. Additionally, having proficiency with project and change management and other business systems will enable efficient CI project execution. As a member of the team, the Sr. Engineer/Sr. Food Technologist will lead cross functional teams on undertaking projects of strategic importance from concept through implementation with responsibility for development, validation, and industrialization for sustainability. Application of Lean/Six Sigma principles are a requirement for manufacturing optimization initiatives. This work is performed in a laboratory and manufacturing environment utilizing equipment and scientific and analytical instrumentation.

Major Duties/Responsibilities:

General

  • Contribute to development of a multi-year APAC-EMEA Region CI plan of work including Continuous Improvement projects and other technical support initiatives. Leverage collaborative relationships across multiple internal groups to identify and develop opportunities. Perform initial assessments to determine value and feasibility and estimate capital requirement where appropriate.
  • Lead projects to deliver up to $1M - $2M + US in annual cost savings with a focus on process, commodity, ingredient, formula, and operations technology.Lead/support quality, safety, supply continuity and capacity initiatives as assigned.
  • Lead and/or participate in multi-discipline teams such as special initiative teams or other as assigned.
  • Develop relationships with external suppliers, consultants, and professional organizations to enable discovery and application of new or emerging technologies and consumer trends for Hershey process and product optimization initiatives to meet strategic growth and cost initiatives.

Project Leadership

  • Under limited direction assume responsibility for undertaking and executing process and product optimization projects of varying importance, complexity or scope. Undertake projects as assigned and make suggestions for initiation of projects or their abandonment as experience allows. Provide updates to project teams and management throughout the company that allows for timely decision making and the execution of testing schedules in an expedient and effective manner. Assume responsibility for participating in project design and methodology, problem solving through application of knowledge and original thinking. Identify, develop and validate process and product optimization projects through preparation of experimental formulations and process designs, bench and pilot scale development, and manufacturing trials. Participate in projects up to and including implementation, to include process and product support, training and sustainability initiatives. Close collaboration with R&D, Supply Chain, Finance, QRC, Manufacturing and Marketing will be required. Under general direction, take initiative to secure from such resources for all pertinent advice, ideas, and information having a bearing upon a project.

Process and Product Optimization

  • Recommend, design and develop process and product improvements within operations to provide the optimal solution for the given project. Develop initial process and product specifications, formulations, scope of work, schedule. Conduct proof of principle testing to evaluate technical and financial feasibility for proposed solutions. Review results of tests with others and recommend further testing and/or changes deemed necessary to formulation and manufacturing processes to assure process capacity and efficiency to meet the business plan. Prepare project reports, deduct significance of results and conclusions and make presentations of findings to Management as pertinent to complete assignments. Responsibilities include ingredient specification and formula development, the design, implementation, and documentation of manufacturing feasibility trials and product sample generation, coordination of sensory testing, development of process solutions, supplier evaluations, and successful transition of deliverables to plant operating staff, including training and technical knowledge to assure sustainability of improvements. Provide project management services as required to deliver optimization projects including cost, schedule, and resource management.

Product and Process Technical Support

  • Lead and support process and product improvement initiatives throughout the APAC-EMEA manufacturing network. Utilize process engineering and food science principals, technical training and judgment to resolve product quality, process troubleshooting and optimization initiatives. Utilize root cause analysis and structured problem-solving methodology to identify root cause, develop and implement solutions to projects.

Technology Application Evaluation

  • Utilize technical training and skills in the discovery and application of new or emerging technologies for Hershey process and product optimization initiatives to meet strategic growth and cost initiatives. Determine technical feasibility and economic justification for new technology applications. Coordinate the operation of plant or laboratory equipment or apparatus in the performance of tests or the implementation of improvements.

Process Management

  • Develop and maintain up to date knowledge related to processing technologies, equipment, and product formulas in a minimum of two technical areas related to chocolate, confectionery, candy or related snack foods. Develop knowledge and proficiency related to change management and capital program management from discovery through execution phase.

Minimum Education and Experience Requirements:

  • Bachelor’s Degree in Chemical, Mechanical, Food Process, or Agricultural Engineering, Chemistry, or Biology
  • Minimum 3 years of experience of applicable work and process experience.

Minimum knowledge, skills and abilities to successfully perform major duties/responsibilities:

  • Possess working technical knowledge of product and process development and optimization, including formula and process development, optimization, manufacturing validation and implementation.
  • Demonstrated application of food science and process engineering principles in developing manufacturing solutions with a sound understanding of the interaction between process unit operations and product physical and sensory properties.
  • Prior experience with Food Science and Process Engineering in a manufacturing environment is preferred.
  • Working Knowledge with manufacturing environments including safety, ingredient management, confectionary manufacturing processes, packaging processes, Quality Assurance, GMP and Lean manufacturing principles with ability to lead structured problem solving and Focus Improvement teams.
  • Working knowledge of lean manufacturing, TPM, and six sigma principles. Green/blackbelt certification preferred.
  • Experience operating lab and/or pilot scale equipment/instrumentation and working in a manufacturing plant.
  • Chocolate and Confectionery Manufacturing experience preferred.
  • Advanced problem solving and evaluation capabilities.
  • Ability to define, develop, and implement product and process optimization projects using Hershey business processes.
  • Fluent speaking and writing English.
  • Exceptional verbal and written communications skills
  • Demonstrated ability to work autonomously and collaboratively across multiple functions in a flexible work environment with changing priorities.
  • Excellent time management and project management skills with the ability to manage multiple projects at different locations. Ability to establish priorities and execute multifunctional strategic project objectives.
  • Exceptional planning and organizational skills.
  • Proficient computer literacy, fluent with Microsoft Office Suite and SAP S4.
  • Ability to accommodate unusual and extended work hours as required for project completion.
  • Good interpersonal skills to effectively collaborate with all levels across the organization.
  • Ability to travel up to 15%.
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Global Business Process Owner - Tax Accounting Job

Johor Bahru, Johor The Arkema Group

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Global Business Process Owner - Tax Accounting Job

Location:

Johor Bahru, Johor, Malaysia

Employment Type: Regular

Category: Finance and Accounting

Posting Date: Mar 25, 2025

General Responsibilities (Core & Regional Team)
  1. Under control of Core team & in close coordination with iTeam
  2. Identify & analyse future needs, legal requirements, design organizations, processes, and SAP solutions to create a Tax Core Model that meets both legal and business requirements
  3. Manage Major Evolution request: create and present Gap Sheet to Arbitration Committee
  4. Contribute actively to process design, organize data and analyse the pros and cons of each alternative solution based on new tax regulations and system optimization
  5. Work closely with other domains, BPOs to design integrated tax flows
  6. Create and document detailed Tax processes in an end-to-end perspective
  7. Define procedures for periodic integrity verification for tax processes
  8. Perform all necessary tax tests to validate functional efficiency of the system
Roll Out Phase
  1. Conduct Gap Analysis workshops,
  2. Collect any local tax or business gaps and organize workshops to design a compliant solution in coordination with Core Team
  3. Promote Tax Organizational Core Model of Arkema to provide a clear picture of roles and responsibilities
  4. Perform Detailed Organization Impacts analysis & assist local management to build an action plan to mitigate risks
  5. Define organizational restrictions to be applied to derived functional Business Roles
  6. Maintain & validate user role matrix
  7. Build Training plan & Train key users project team
  8. Build test plan and validate completeness of tests on tax processes
  9. Execute cycle tests and assist key users in UAT; analyse defects and liaise with Core team to fix bugs
  10. Adapt and follow up the Cut over plan according to the legacy data source and assist key users in data conversion
Ongoing Activities – Continuous Improvement
  1. BPO Core Team
  2. Create, maintain and release the tax process documentation with a process-oriented approach
  3. Create and maintain WW organizational master data and perform all necessary data re-allocation to confirm with new requirements
  4. Maintain Business Role (Authorization) according to Organizational Core Model & ensure compliance with AK group internal control policy
  5. Closely monitor and update the progress of the activities and alert of any delay in delivery
  1. BPO Regional Team
  2. Create & maintain an e-learning program for roll out, newcomers & knowledge improvement
  3. Organize, plan and deliver training sessions
  4. Create System Enhancement, follow the progress, test and approve release in production system
  5. Organize feedback sessions with tax managers to identify new requirements, improve efficiency, and share best practices
  6. Identify any bad use of the system impacting data accuracy or closing deadlines and define action plans
  7. Role & Authorization: design organizational restriction for local users, request BR derivation, define Access requests approval WF & organize periodic Roles & Authorization review
Required Profile
  • Education: Business school & 5/10 years Finance background
  • Strong interest in IT systems and good knowledge in Taxes, Finance, SAP, knowledge of an ERP would be a plus
  • Capacities: analytical insight, coaching ability, teamwork leadership, change management promoter
  • Adaptability: Change in business rules, tax compliance rules and organizational efficiency
  • Diversity of users, entities, business processes, requirements to prioritize and reconcile

Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player.

We thrive as One Arkema , comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 21,100 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% allocated to R&D for 1,800 researchers in 17 R&D centers.

If you pursue excellence, love innovation and are inspired by challenges , we encourage you through to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together. What are you made of?

The legal information below pertains specifically to positions posted in the United States , however we strive for diversity, equity and inclusion in all the countries that we hire. Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.


Job Segment: Data Conversion, Compliance, BPO, Business Process, ERP, Data, Legal, Operations, Management, Technology

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Mid-Level Product Owner – SME Productization

Johor Bahru, Johor Kegmil

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About Us

  • Kegmil is a holistic solution provider of mission critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (world leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan)
  • Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia, and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore etc.
  • Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others

Location: Singapore - relocate or travelling to Singapore to work (hybrid work)
Role

We are seeking a strategically minded Product Owner to pilot the development of standardized product packages for SME clients in key verticals—starting with Electrical & Electronics (E&E). You will be based in Singapore to stay close to client needs while also driving modular, scalable product design.

Responsibilities:
  • Work closely with SME clients (mainly E&E, HVAC, and Medical Equipment) to understand core operational flows and pain points.
  • Design V1 of E&E industry packages: workflows, job templates, checklists, and configuration blueprints.
  • Prioritize features with scalability and reuse in mind; avoid one-off customization traps.
  • Collaborate with product designers, dev teams, and QA to define scalable implementations.
  • Build and maintain documentation and playbooks for rollout, training, and onboarding.
  • Test and validate assumptions across different clients in the same industry.
  • Track metrics for package adoption and client satisfaction.
Required Skills:
  • 3–5 years of experience in product ownership, business analysis, or client-facing implementation roles.
  • Experience working with SaaS platforms, especially in FSM, ERP, or B2B operations.
  • Excellent client communication and pattern recognition skills.
  • Strong analytical and documentation abilities.
  • Strategic thinker with execution discipline.
  • Understanding of SME business culture in Singapore is a strong plus.
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Finance Manager

Pasir Gudang, Johor -

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Job Description

JOB DESCRIPTION

Remarkable people, trusted by clients to design and advance the world.

Wood is currently recruiting for an experienced Finance Manager to be based in our office in Brunei. This role will report into our Senior Finance Manager and will be responsible for the Finance function in Brunei. The successful candidate will also be part of Brunei's Country Leadership team and will be leading a Finance team of around eight people. This is a full-time role that will be 100% office-based in our Kuala Belait location.

Business partnering is a key element of the role in providing finance and decision-making support through building relationships and promoting close links with operational leadership. The business partner element to the role is to provide analysis, insight and views in respect of the financial performance of the business, be a trusted advisor and to add value that will assist in decision making.

The Role

The Finance Manager position carries profit and loss and working capital responsibility and will also involve further balance sheet responsibilities for the applicable business. The other main aspects of the role include governance, financial control, internal and external reporting, financial forecasting and cash collection. The role will include responsibility for a team, and therefore team management and development will be essential elements. This role has responsibility for ensuring that all Group requirements are adhered to and that any financial risks are understood and mitigated as appropriate.
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Our Client and Project

This role will be working on the BSP EPC for Brownfields Project, which has an initial duration of five years, with the possibility of a further extension beyond that timeframe. The project value is BND 600m.

What we can offer

  • Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice
  • Meaningful and interesting projects delivered to leaders of industry emerging energy sectors
  • Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
  • Commitment to continued professional development; development plans that are tailored to your individual needs and interests
  • Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
  • Join us in Peaceful Brunei Darussalam (Abode of Peace) where quiet forests meet calm shores, which offers stillness and simplicity after a productive workday.
  • Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
  • Commitment to continued professional development; development plans that are tailored to your individual needs and interests
  • Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
  • Join us in Peaceful Brunei Darussalam (Abode of Peace) where quiet forests meet calm shores, which offers stillness and simplicity after a productive workday.


RESPONSIBILITIES

  • Full responsibility for all financial matters including accurate and timely review and completion of monthly reporting, accounting judgments and provisioning while working with relevant functions on optimising financial performance
  • Oversees daily operations of the finance function and ensure all accounting records are properly kept including compliance to local statutory requirements
  • Report business and country financial performance to senior management including variance analysis, accounts receivables, DSO, accruals and unbilled analysis
  • Ownership for annual budget, forecasts and rolling forecasts in conjunction with senior management, including validation / challenge over backlog, inputs from BD and operations
  • Ensure forecasting accuracy and predictability through the rolling forecast v monthly actual result process
  • Ownership of monthly customer billing to ensure invoices are prepared in accordance with the commercial terms of the contract
  • Responsible for driving sustainable working capital improvements and/or maintaining performance working with operational management, project managers, supply chain and other relevant areas to optimise cash collection and minimise DSO, including customer relationships and reporting
  • Management of business / country / service line finance team including recruitment, staff development, performance management and the setting of objectives
  • Ownership of implementation and financial adherence with the finance operating model
  • Assisting during client audits and dispute management
  • Engagement with commercial teams on the pre award phase in terms of bids, rates, and relevant analysis and a key contact and team participant for such, including input to financial terms contained in contracts and bids where appropriate
  • Engagement with commercial teams on post contract award phase in terms of margin analysis looking for opportunities to drive improvements and commercial efficiencies, and attending key project reviews to ensure that reported financials are appropriate
  • Engagement with external and internal auditors to successfully complete relevant audits
  • Ensure that an effective control environment exists through compliance with all Group control frameworks, policies and procedures as relevant
  • Responsibility for relevant project accounting, including monthly reviews, analysis and project set up, accounting judgements and provisioning while working with relevant functions such as Commercial, Legal and Tax
  • Work with Operations and serve as a conduit between the business and Legal, Tax and Treasury, IT, Shared Services and Supply Chain


QUALIFICATIONS

A degree in accounting or finance, or a professional accounting qualification, is essential

Knowledge, skills and experience:
  • Minimum of eight years relevant finance and accounting experience
  • Experience in the oil and gas industry is preferred
  • Auditing experience is an added advantage
  • Commercial experience with good understanding of cost models
  • Previous experience of managing and developing teams
  • Good IT / Systems knowledge, with Oracle experience preferred
  • Experience of business partnering and engaging with stakeholders / other departments within the business

Personal attributes:
  • Ability to form and maintain strong working relationships
  • Strong people skills and ability to develop team
  • Deadline driven with strong presentation skills


ABOUT US

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. #J-18808-Ljbffr
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