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Showing 198 Specialist jobs in Malaysia

Subject Matter Expert - Employee Lifecycle Management

Petaling Jaya, Selangor Roche

Posted 26 days ago

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Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist. In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The ELM SME also focuses on projects, system testing and continuous improvement initiatives.
**Responsibilities**
+ Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives
+ Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.
+ Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)
+ Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)
+ In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness
+ Advise and train stakeholders on process and system. Deliver solution and process training and act as a point of contact for all training related topics
+ Collaborate with other P&C chapters keep training materials and process documentation up to date
+ Lead project streams or small projects or initiatives within the respective area
+ Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.
**Who you are**
In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization.
You bring the following Experience:
+ 3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.
+ Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment
+ Ability to navigate complex HR Data structure
+ Strong knowledge in business solutions like Workday and its business processes
+ Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
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Technical-Specialist(Operations support)

Cyberjaya Shell

Posted 5 days ago

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Job Description

Selangor, Malaysia
**Job Family Group:**
Production Engineering Upstream
**Worker Type:**
Regular
**Posting Start Date:**
October 14, 2025
**Business unit:**
Projects and Technology
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
The TAS OSE teams provide remote operational support to Shell asset. This role is to provide remote operational support to SMEP offshore asset along with supporting other SEAM processes including but not limited to Process Safety & Asset Management, HSSE & SP and Asset Management Foundations Practices, Workplace Health, Safety and Security.
This role provides remote operational support to drive production excellence in Oil and Gas facilities. The successful candidate will review site operations, identify opportunities for production optimization, cost reduction, and process safety improvements, and support the efficient performance of assigned operating units.
The role is deeply embedded in site work processes and requires close collaboration with production teams and cross-functional departments. The candidate will work closely with onsite operations staff and support the Production Delivery Manager in ensuring the safe and reliable execution of front-line operations.
**What you'll be doing**
**HSSE**
+ Demonstrate strong safety leadership and uphold HSSE standards across all activities.
+ Actively contributes to incident investigations, troubleshooting, and participates in Time Out to Understand (TOTU) sessions.
+ Maintain discipline-critical documents and own site Operating Procedures and Production Manuals (POPMs).
+ Drive improvements in alarm management through regular reviews.
**SEAM Process Support**
+ Ensure safe and reliable production operations.
+ Support Management of Change (MoC) processes and Turnaround planning.
+ Identify and manage threats and opportunities to enhance operational performance.
**Operations Excellence**
+ Conduct robust plant surveillance and integrate daily with operations teams.
+ Guide asset engineers to operate within safe and reliable parameters.
+ Collaborate with multidisciplinary teams to support production operations.
+ Configure and monitor PI screens for effective surveillance.
+ Lead alarm management and rationalization using tools like DynAMo and ACM/UTL.
+ Maintain ESP tools and data integrity; generate monthly KPI reports.
+ Partner with Production Excellence and global teams to drive continuous improvement.
+ Champion innovation and operational improvements in O&M practices.
+ Coordinate with offshore/onshore assets, logistics, and stakeholders to execute planned work.
+ Support equipment installation, inspection, testing, and participate in HAZOP reviews.
+ Assist in startup activities and review pre-commissioning procedures.
+ Provide operational support for maintenance and process safety activities.
+ Promote process safety behaviors and coach others.
+ Identify opportunities to improve unit capacity, yield, and availability.
+ Maintain and develop training materials for operations engineers.
+ Stay current with Oil & Gas production technologies and industry best practices.
**What you bring**
+ Bachelor's degree (or equivalent) in Chemical Engineering, with relevant experience in Oil & Gas production operations.
+ Prior hands-on experience in operating onshore and/or offshore Oil & Gas production facilities.
+ Strong operational knowledge to make real-time decisions on conflicting activities and plant control.
+ Proven ability to manage control room operations independently.
+ Solid understanding of Oil & Gas technologies and integration across process units.
+ Familiarity with field instrumentation, quality measurement systems, metering, and Distributed Control Systems (DCS).
+ Experience in Ensure Safe Production (ESP) practices, including alarm management, plant monitoring, surveillance, troubleshooting, and emergency response.
+ Proficient in Management of Change (MoC) processes.
+ Working knowledge of SAP PM module.
**Behavioral Competencies**
+ Self-motivated and capable of working independently with minimal supervision.
+ Effective team collaborator, able to build strong relationships with remote asset production teams.
+ Skilled in managing multiple priorities, stakeholder expectations, and maintaining composure under pressure.
+ Strong understanding of business workflows and demonstrates maturity in handling challenging situations.
+ Proactive in addressing Ethics & Compliance and Employee Relations/Industrial Relations (ER/IR) concerns.
-
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmed.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
**Set Up Your Job Alerts ( can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_
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Specialist, Technical Sales

Kuala Lumpur, Kuala Lumpur Concentrix

Posted 9 days ago

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Job Description

Job Title:
Specialist, Technical Sales
Job Description
The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.
+ Attend customer meetings and conduct sales presentations to showcase products and services
+ Provide technical expertise to support aggressive sales goals and customer inquiries
+ Prepare and deliver moderately complex technical proposals and presentations for sales support
+ Identify and analyze customer needs to develop strategies that competitively address demands
+ Advise customers and sales teams on technical aspects of products while aligning with their goals
+ Provide training sessions utilizing technical expertise to enhance customer understanding and product use
+ Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
+ Build relationships with decision-makers at various levels to strengthen stakeholder engagement
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
English
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Specialist, Technical Sales

Kuala Lumpur, Kuala Lumpur Concentrix

Posted 13 days ago

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Job Description

Job Title:
Specialist, Technical Sales
Job Description
The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.
+ Attend customer meetings and conduct sales presentations to showcase products and services
+ Provide technical expertise to support aggressive sales goals and customer inquiries
+ Prepare and deliver moderately complex technical proposals and presentations for sales support
+ Identify and analyze customer needs to develop strategies that competitively address demands
+ Advise customers and sales teams on technical aspects of products while aligning with their goals
+ Provide training sessions utilizing technical expertise to enhance customer understanding and product use
+ Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
+ Build relationships with decision-makers at various levels to strengthen stakeholder engagement
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Specialist, Technical Sales

Kuala Lumpur, Kuala Lumpur Concentrix

Posted 13 days ago

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Job Description

Job Title:
Specialist, Technical Sales
Job Description
The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.
+ Attend customer meetings and conduct sales presentations to showcase products and services
+ Provide technical expertise to support aggressive sales goals and customer inquiries
+ Prepare and deliver moderately complex technical proposals and presentations for sales support
+ Identify and analyze customer needs to develop strategies that competitively address demands
+ Advise customers and sales teams on technical aspects of products while aligning with their goals
+ Provide training sessions utilizing technical expertise to enhance customer understanding and product use
+ Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
+ Build relationships with decision-makers at various levels to strengthen stakeholder engagement
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Field Technical Service Specialist

Petaling Jaya, Selangor Medtronic

Posted 13 days ago

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Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**Bold Thinking. Bolder Actions. We are Medtronic**
Our journey to take healthcare Further, Together, begins with the collective efforts of our employees around the world. It's those efforts that are reflected in Tenet 5 of our Mission, and rewarded through a complete package of benefits, pay, and resources designed to support you at every career and life stage.
The Field Support Engineer is responsible for all aspects of equipment support performed at customer sites or prior to delivery, and to ensure that it is completed in compliance with all company policies and standard operating procedures. This may include pre-delivery inspection, installation, commissioning, planned maintenance, troubleshooting, assessment, breakdown repair, and in-service to customers on basic device maintenance.
He or she is the main contact point with the local customers. May be responsible for providing quotations and negotiating discounts within their approved DOA.
**Responsibilities may include the following and other duties may be assigned:**
+ Effectively manage the customer expectation and compliance with customers' SLAs and safety
+ Able to support last minute call to attend the customer onsite calls at non-working hours.
+ Supports minor projects, including performing tests, interpreting data, developing reports
+ Has working knowledge of all products and can provide some guidance to lower level employees including 3rd party service provider engineers
+ Expected to independently propose solutions to problems for supervisor review
+ Obtains and provides technical information on matters of significant importance to the job area
+ Able to assist in providing on the job guidance to other employees within job area
+ Acts as an escalation point for issues encountered in the field
+ Monitors own certification status and highlights need for re-certification
+ Coordinate test tool and spare part availability in the field
+ Communicates independently with biomedical engineers, the in-country commercial organization, and customers on product lifecycle management, product upgrades and upcoming new product introductions
+ Responsible to ensure all documentation, system entries are fully complete in a timely manner and lead by example in good documentation practice
**Required Knowledge and Experience:**
+ Bachelor's Degree in a relevant field
+ Minimum of 2 years of relevant experience or advanced degree with 0 years of experience
+ In depth experience with radiation medical device for a minimum of 2 years(good to have)Typically requires minimum of 5 years of work experience; may require vocational or technical education or certification in addition to prior work experience
+ Working experience in ICU / Operating Theatre / relevant hospital / healthcare environment
+ Working knowledge of ISO13485 / GDPMD
+ Requires knowledge of operational systems, techniques and practices typically gained through extensive experience and/or education
+ Good knowledge on troubleshooting methods/skills and capital equipment control
+ Experience with SAP / Service Max
+ Customer oriented, good analytical and problem-solving skills
+ Experience with service sales and promotion
+ Effective verbal and written English communication skills
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
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Sr. Specialist, Technical Sales

Kuala Lumpur, Kuala Lumpur Concentrix

Posted 27 days ago

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Job Description

Job Title:
Sr. Specialist, Technical Sales
Job Description
The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.
+ Attend customer meetings and conduct sales presentations to showcase products and services
+ Provide technical expertise to support aggressive sales goals and customer inquiries
+ Prepare and deliver moderately complex technical proposals and presentations for sales support
+ Identify and analyze customer needs to develop strategies that competitively address demands
+ Advise customers and sales teams on technical aspects of products while aligning with their goals
+ Provide training sessions utilizing technical expertise to enhance customer understanding and product use
+ Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
+ Build relationships with decision-makers at various levels to strengthen stakeholder engagement
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Coffee Specialist

Petaling Jaya, Selangor Nestle

Posted 13 days ago

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Job Description

**Position Summary**
We are seeking a passionate and dynamic leader for an entry level full time Coffee Specialist for our community who will drive sales, service, and operations through respectful, collaborative, agile, determined, and driven interactions with clients and team members. Our culture empowers us to provide quality coffee, experience-focused customer service, growth opportunities and a variety of benefits with perks. Join our team as we cultivate coffee as an art to grow the best in each of us.
**A day in the life of.**
+ Achieve personal and common sales and service level targets;
+ Welcome the Boutique clientele and identify their needs;
+ Ensure that the Boutique is clean (well-ordered, correct equipment, properly presented); Work in shifts and fulfill ones role and expectations. Support special events;
+ Contribute to the management of inventories, stocks and cash;
+ Participate in regular team briefings, meetings and on the job coaching sessions organized by the Boutique manager or team leader;
+ Advise both prospects and Club members on Nespresso products and Services;
+ Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase;
+ Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products;
+ Maximize the sale of all the Nespresso products presented in the Boutique (coffee, machines, accessories);
+ Actively manage the database on a daily basis and permanently update customer records; Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service;
+ Check payments in accordance with the defined procedure;
+ Cash checks (if used in the country), enter payments made by credit cards;
+ Check the correspondence of sums received with the orders and send all to the accounting department.
**What will make you successful**
+ 1 year of prior hotel, catering, sales or retail experience is required
+ Excellent presentation, communication &interpersonal skills; exceptional customer service skills
+ Hands on and pragmatic
+ Punctuality and discipline
+ Strong team player
+ Proactive and responsive to anticipate and fulfill customer needs
+ This position is not eligible for Visa Sponsorship.
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Retail Specialist

Kuala Lumpur, Kuala Lumpur Coty

Posted 4 days ago

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Job Description

Retail Specialist
**RESPONSIBILITIES**
As our Retail Specialist, Travel Retail, you are responsible for Retail Sales development including promotional and merchandising activities related to a Duty-Free distribution channel and organization. The job holder plans activities and promotions together with the Retail Manager, set the targets, implement the activities, control results and budgets and issue monthly retail sales reporting. The Retail Specialist is responsible for maximizing in-store brand exposure and positioning, and for providing feedback on competitors' and retailers sales and activities
**YOUR MAIN FOCUS :**
**RETAIL SALES/EXCELLENCE**
+ Regular updating of monthly sales report via HUB/internal trackers
+ Collaborate closely with retailer to ensure timely on-counter date for newness
+ Monitor closely on the retail performance of newness and our core lines
+ Plan and implement suitable incentives to drive sell-out in line with competition standards.
+ Identification of any likely risk/opportunities from itemized sales report and make necessary recommendations to Retail Manager
+ Set ambition & goals including Retail Sales Targets and implement all action plans in co-ordination with the Retail Manager
+ To drive improvement in store ranking/market share of Coty brands (KPI)
+ Identify potential space improvement at shopfloor or any opportunities to improve our retail sales performance
+ Provide an in-depth monthly analysis of the market to Retail Manager & other Departments within Travel Retail.
**MERCHANDIZING EXCELLENCE**
+ Ensure timely updates merchandizing grids/visuals for all newness in accordance with our corporate guidelines in collaboration with the airport coordinator
+ Perfect retail merchandizing excellence and visual merchandizing to observed at all times (sufficient testers, testers stand, lighting, clean counters etc)
+ To prepare planogram proposal to floor team for execution
+ Preparation and shipment of counter-tools (ie: gifting elements, posm etc) in customers' orders. To work closely with Demand Planner on fulfilment rate of non-sellables
+ To conduct regular TRIP CHECKS for key market
+ To nurture strong business partnerships with shopfloor team
+ Partner closely with marketing and merchandizing team to put forward recommendations.
+ To readily share competitor's insight & propose appropriate actions to maximize sales and brand visibility
**PROMOTION EXECUTION**
+ Execution of all planned promotions (recruit promoters, GWP's, set targets in agreement with Retail Manager, set-up)
+ Preparation of COMA deck for MPM team for promotion execution
+ Co-ordinate, analyse and exploit all data on the activity level of the points of sale, on the feed-back of merchandising and promotional activities of Coty brands and competitors
+ Regular update of TRIP platform and CCR
+ Provide weekly and monthly updates and follow-up on key information, promotion results, budgets and costs to the Retail Manager
+ Keeps abreast of and provides info on competitor activities, making recommendations to boost sales
**ADMINISTRATIVE SUPPORT**
+ Support Retail Manager in preparation of MBU & Business Review. Provide feedback to help Retail Manager compile.
+ Coordinate with the registration team to renew the Product Registration Certificate
+ PR/PO creation
**INVENTORY CONTROL/FULFILMENT**
+ Monitor closely on sellables and including short shipment to flag the potential risks to BA team
+ Maintain adequate inventory levels in retailer's doors, warehouse inventory, sellable stock, testers, promotional items, advertising materials etc.
+ To keep track of retailers' placement of newness orders and short shipment
**BA MANAGEMENT**
+ Lead and motivate the BA Team and develop their product knowledge and selling techniques
+ Ensure every BA is an Ambassador of the Brand they represent by coaching and providing feedback to them on service behaviors that drive Retail Excellence
+ Monitor BA monthly sales performance and examine ways to improve their productivity.
+ To monitor and update BA database
+ To create CCR for their monthly salary
+ Uniform management
**PRODUCT TRAINING**
+ Plan and execute training calendar to our retailers in collaboration with the education team
**E.COM/ TRADE MARKETING**
+ To improve Coty E.Com presence in retailers platforms (regular updates of newness and banner updates)
+ Develop and execute effective livestream programme by working with cross-functional teams (marketing, commercial, retail & education team)
+ To collaborate across cross-department to drive instore activities especially during KCP
+ Stay abreast of the competitive landscape and propose new initiatives to Retail Manager.
**Working for Coty means** Our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you're someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries - we'd love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.
The team consists of Commercial professionals and you will work closely together with several departments such as Education and Marketing teams. All your colleagues are collaborative, and you will receive tremendous support for you to excel in this role.
**YOU ARE A COTY FIT**
You like to make a difference. As an experienced Retail Specialist, you will share your valuable experience with the team and you get energy from working in a fast-paced, diverse and international environment. Other than that, you should also have the following requirements:
+ At least 3-5 years' working experience in Retail, Beauty experience is preferred
+ Industry knowledge & Travel Retail experience a plus, but not essential
+ Competent in excel & PowerPoint.
+ Good negotiation skills
**OUR BENEFITS**
As our Retail Specialist, Travel Retail some of the benefits you will receive are:
+ Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work
+ Product Allowance: Employees can order from a selection of Coty Products each year
+ Free goods: Employees would be able to enjoy occasional free products due to Company's initiative
+ Gender-Neutral Paid Parental Leave: All Employees, regardless of gender, will have access to the same number of fully paid weeks of offered parental leave
**ABOUT COTY**
Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care.At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self.Join us in making over the world of beauty!
Country/Region: MY
City: Kuala Lumpur
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Clinical Specialist

Petaling Jaya, Selangor Medtronic

Posted 8 days ago

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Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Medtronic is a market leader, and our expanding portfolio delivers measurable clinical and economic value - and opens doors. With a passion for helping patients and a commercial mindset, you will make a significant difference together with Medtronic! Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.
**Responsibilities may include the following and other duties may be assigned:**
+ Conducts on-site education and / or consulting.
+ Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
+ Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
+ Participates in conventions, forums, and meetings to increase product awareness.
+ Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
+ Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
+ Serves as a technical resource to support sales of a specific medical product or solution.
**Required Knowledge and Experience:**
+ Bachelor's degree with minimum of 2 years of relevant experience
+ 2-3 years of experience in the medical device industry, with exposure to operating theatre (OT) environments and operational processes is preferred
+ Proficient in English, both verbal and written
+ Familiarity with Mandarin and Bahasa Malaysia is a plus
+ Some out-of-hour work will be required; willing to travel
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
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