2,490 IT Specialists jobs in Malaysia

Job Description

Join our dynamic team and be part of shaping the future You will be building knowledge and supporting the team, as well as participating in problem-solving discussions. Embrace the opportunity to make a difference every day.

• Drive incident and outage management, investigation, and restoration
• Monitor systems and trends to enhance performance and prevent incidents
• Track and facilitate acceptance of changes to production environments
• Operate information technology production services according to management protocols and SLAs

Job Requirement

• Bachelor degrees in Information Technology, Computer Science, Information Systems, or Engineering.
• Fluent in Thai & English to handle relevant market
• Experience in Technical Support is preferred
• Candidate should be highly skilled in managing IT incidents, ensuring minimal disruption to services, and restoring service as quickly as possible.
• Knowledge and experience in designing and deploying service management frameworks like ITIL, COBIT, or ISO/IEC 2000.
• Must have passport valid for 14+ months
• Willing to relocate to Malaysia

Job Types: Full-time, Permanent

Pay: RM5, RM6,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Technical Support: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Expected Start Date: 10/01/2025

Job Description:

Technical Support (Japanese Speaker)

Job Description:

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

Responsibilities:

• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
• Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
• Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
• Evaluate unique or complex installations or configurations and make recommendations for resolution.
• Articulate clearly in writing and verbally.
• Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met.

Requirements:

• Diploma or bachelor's degree
• 0-2 years' experience in relevant technologies and customer environments.
• Relevant industry qualification where applicable.

Knowledge and Skills

• Excellent verbal and written communication skills – JAPANESE (JLPT N2)
• Experience in troubleshooting in a technical environment.
• Excellent analytical and problem-solving skills.
• Software and hardware knowledge of computing, storage and peripheral devices.
• Understanding of case management databases and tools.
• Superior customer service skills.
• Phone and remote support experience. E-support experience and knowledge.
• Willing to work in shifting schedule
• Willing to work in Petaling Jaya

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Job Description

• Maintains customer records by updating account information.

• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

• Exemplary sales skills and customer-oriented approach

• Ability to present, persuade and communicate effectively

Job Requirement

• ⁠Proficiency in Vietnamese Language (Read/Write/Speak)

• No need experience, FRESH GRADUATES are welcomed

• Must graduated from these related technical field. Education: ONLY Diploma / Bachelors from IT/ Computer Science/ Engineering or related Tech fields

• Willing to Relocate to KL Malaysia.

• ⁠Must have valid passport with 14 months validity at-least. (EVisa, Flight Tickets and 14 Days of Accomodation will be provided by the Company)

Job Types: Full-time, Permanent

Pay: RM4,500.00 per month

Benefits:

• Additional leave
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person

Expected Start Date: 10/22/2025

About the role

Join our growing team at IP CORE SDN. BHD. as a Technical Support (NOC) in our Ayer Keroh Melaka office. In this full-time position, you will be providing critical IT support and troubleshooting to our clients, ensuring their systems and networks are running smoothly.

What you'll be doing

• Respond to incoming technical support requests and inquiries from clients, providing timely and effective solutions
• Monitor and maintain network infrastructure, including routers, switches, and servers to identify and resolve any issues
• Perform software and hardware troubleshooting and provide remote assistance to clients
• Escalate complex issues to the appropriate team or department for further investigation and resolution
• Document all support activities and maintain accurate records of client interactions
• Assist with the implementation and configuration of new IT systems and technologies
• Contribute to the continuous improvement of our support processes and procedures

What we're looking for

• Proven experience in a technical support or IT helpdesk role, preferably in the Information & Communication Technology industry
• Strong knowledge of computer hardware, software, and networking concepts
• Excellent troubleshooting and problem-solving skills
• Ability to communicate technical information in a clear and understandable manner to clients
• Customer-focused approach with a commitment to providing exceptional service
• Strong time management and multitasking skills
• Relevant certifications or qualifications in IT or a related field would be an advantage

Job Responsibility

• To perform installation, preventive maintenance and troubleshoot for ELV System (CCTV, Card Access, Barrier Gate, Lift Access, Public Address, Intercom, SMATV, FTTH, Audio & Stage Lighting, Networking etc) and Information Communications Technology (ICT) Systems.
• Carry out maintenance, installation, configuration, start-up, testing, commissioning, troubleshooting, and technical support.
• To collaborate with Technical Manager & Technical Team Leader and/or relevant contractors by providing valuable assistance in communicating progress updates, addressing challenges, and managing resource requirements in a timely and effective manner.

Job Requirements

• Minimum SPM / Diploma in related field.
• Able to converse in English and Mandarin.
• Workmanship skills, team player and willing to learn.
• Time management and problem-solving skills.
• Basic knowledge in reading construction drawings and layout plan.
• Minimum 1 Years experience in related field.

Full address work location:Â

• YL Office
• Klang Valley

Â

Job Benefits

• EPF, SOCSO
• BONUS
• COMPANY OVERSEATRIP
• Working hours: 8.30am â 5.30pm

About the role

Join our dynamic team as a Technical Support professional at Proway Enterprise Group PLT. You will be responsible for providing excellent technical support and troubleshooting assistance to our valued customers. This full-time position is based in Kajang, Selangor.

What you'll be doing

• Respond to and resolve technical inquiries and issues from customers in a timely and efficient manner
• Troubleshoot and resolve customer issues related to SQL Account, SQL Payroll and SQL POS
• Provide installation and training for accounting, payroll, pos system
• Provide step-by-step guidance to customers to help them resolve their technical concerns
• Maintain detailed records of all support interactions and resolutions
• Stay up-to-date with the latest technologies and industry trends
• Other duties and special tasks as assigned from time to time

What we're looking for

• Proven experience in a technical support, preferably within the IT or accounting industry
• Strong problem-solving and analytical skills to quickly identify and resolve technical issues
• Excellent communication and interpersonal skills to provide friendly and effective support to customers
• Good understanding of common hardware, software, and networking technologies
• Ability to work independently and as part of a team
• Attention to detail and a commitment to providing high-quality service

What we offer

• Competitive salary, commissions and performance-based bonuses
• Medical benefits
• Opportunities for professional development and career advancement
• Collaborative and supportive work environment
• Flexible work arrangements and work-life balance initiatives

About us

Proway Enterprise Group PLT is providing business digitalisation solutions to meet different industry's need. With a strong focus on customer satisfaction, we strive to deliver exceptional products and services that help our clients succeed. Our team of talented professionals is dedicated to driving innovation and creating a positive impact in the communities we serve.

Apply now to join our team and be a part of our exciting journey

We are looking for a motivated Technical Support to join our team on a permanent basis (6-month probation, confirmation subject to performance).

What you'll be doing:

• Work closely with engineers to support customer requests.
• Assist in preparing quotations, proposals, and technical documents.
• Liaise with principals for product technical information.
• Provide pre- and post-sales support, including basic product training.
• Maintain records, job sheets, and technical documents.

This role is ideal for fresh graduates who want to gain real-world technical experience and build a career in engineering/IT technical support.

We are seeking a highly skilled and motivated Integrated MS/DX Analyst. This critical role involves providing comprehensive technical support for a variety of systems, including servers, POS equipment, and other critical infrastructure.

The successful candidate will be responsible for receiving and resolving inquiries, performing troubleshooting within defined SLAs, monitoring system health, and managing server operations.

This position requires strong technical skills, excellent problem-solving abilities, and practical communication skills with internal and external stakeholders, including Japanese-speaking clients and counterparts.

Key Responsibilities:

• Incident Management: Receive and respond to inquiries via email and phone, resolve them timely and effectively within established Service Level Agreements (SLAs).
• System Monitoring: Monitor multiple systems, servers, and POS equipment using various monitoring tools, proactively identifying and addressing potential issues.
• Troubleshooting: Diagnose and resolve technical issues related to servers, POS equipment, and other supported systems.
• Server Management: Perform server backups, maintenance, and operational tasks to ensure system stability and availability.
• Reporting: Generate regular reports on system performance, incidents, and other relevant metrics for stakeholders.
• Communication: Communicate effectively with internal teams and external clients, especially Japanese-speaking clients and counterparts, providing clear and concise updates on incident status and system performance.
• Collaboration: Collaborate with other team members to resolve complex issues and improve overall system performance.

Qualifications:

• Fresh graduates are encouraged to apply.
• Experience in IT support with a focus on server management and network troubleshooting.
• Experience using monitoring tools.
• Monitoring operations using management tools.
• Strong understanding of server operating systems (Windows).
• Experience in POS system
• Monitoring alerts using management tools.
• *Ability to follow procedures (power OFF/ON settings, manual operations, stopping and restarting OS on virtual platforms).
• Excellent problem-solving and analytical skills.
• *Excellent written and verbal communication skills in Japanese. (N1 or N2)
• Ability to work independently and as part of a team.
• Ability to work effectively under pressure and manage multiple priorities.
• Able to work on a rotating shift schedule, including weekends and holidays.
• Must be able to work in the designated project room at the head office.
• Training will be provided to the successful candidate.

Job Requirements: -

· Diploma or Bachelor's degree in civil background or related field.

· Fluent in Mandarin and English (spoken and written).

· Proven ability to translate technical documents accurately (English- Mandarin).

· At least 2-3 years of administrative or office coordination experience.

· Proficient in Microsoft Office (Word, Excel, PowerPoint).

· Detail-oriented with good communication skills.

· Familiarity with engineering and construction is an added advantage.

Job Scope:-

· Translate technical and project-related documents between Mandarin and English.

· Provide general administrative support including filing, data entry, and documentation control.

· Assist in preparing reports, letters, and presentations for internal and external use.

· Liaise with china clients, consultants, and contractors for communication support.

· Support communication between local project teams and Mandarin speaking stakeholders.

· Ensure accuracy and clarity in translation of technical specifications, contracts, and reports.

· Assist project teams with day-to-day administrative needs.

• 拥有土木工程相关专业文凭或学士学位。

• 精通中文和英文(口语和书写)。

• 具备准确翻译技术文件的能力(英文 中文)。

• 至少 2-3 年行政或办公室协调经验。

• 熟练使用 Microsoft Office(Word、Excel、PowerPoint)。

• 细心谨慎,具备良好的沟通能力。

• 熟悉工程及建筑行业者优先考虑。

• 翻译与项目相关的技术文件(中文 英文)。

• 提供一般行政支持,包括档案管理、数据输入及文件控制。

• 协助准备内部及外部所需的报告、信函和演示文稿。

• 与中国客户、顾问和承包商沟通协调,提供语言支持。

• 协助本地项目团队与中文客户及合作方的沟通。

• 确保技术规范、合同和报告的翻译准确、清晰。

• 协助项目团队处理日常行政事务。