3,000 Jobs in Johor
Customer Service Executive (English and Bahasa Speaker)
Posted 9 days ago
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The Customer Service Executive (English+Bahasa Speaker) role is a vital position within a back-office support team for an e-hailing and deliveries service. This role focuses on delivering exceptional customer service through telephone, chat, and email interactions, ensuring customer inquiries are resolved efficiently and accurately. The position is based onsite in Johor Bahru, operates on a 24-month contract, and follows a Monday-to-Friday schedule with compulsory work on public holidays, with shift options of 9:00 AM to 6:30 PM or 10:00 AM to 7:30 PM.
Key responsibilities include providing continuous helpdesk support to address customer inquiries related to the e-hailing and deliveries service. You will employ strong interpersonal and communication skills to resolve customer issues promptly, conducting basic probing to determine appropriate next steps for inquiries. The role requires exceeding customer expectations by delivering high-quality service and accurate information while maintaining a professional and empathetic demeanor. You will work collaboratively in a team environment to achieve key performance indicator (KPI) targets and service level agreements (SLAs), contributing to the overall success of the project.
The role demands proficiency in both English and Bahasa Melayu to effectively communicate with a diverse customer base. Candidates must demonstrate good computer literacy to navigate systems and manage customer interactions across multiple channels. The ability to work independently, multitask, and adapt to a fast-paced environment is essential. You will also participate in training to enhance your skills and ensure alignment with project requirements.
To qualify, candidates must be at least 18 years old and have completed SPM, UEC, SKM 3, SVM 3, or IGCSE certificates. No prior work experience is required, making this role suitable for entry-level candidates, though the ability to meet performance standards and maintain a high level of accuracy is critical. Candidates must be willing to work onsite in Johor Bahru, including on public holidays, and be available for overtime if required. Candidates should not have a history of frequent job changes (staying less than a year per company) and must be current residents of Malaysia.
Company Details
Customer Service Executive (Cantonese Chinese and English Speaker)
Posted 9 days ago
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Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)
Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.
Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400
Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes
Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.
Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments
Company Details
Key Account Executive (Sales)
Posted today
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foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We are looking for multiple Key
Senior SKU Range Engineer
Posted today
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We are dedicated to ensuring a seamless and efficient SKU management process within our organization. Our team specializes in supporting SKU Ranging processes, playing a pivotal role in the introduction of new products and the orderly retirement of existing ones. By managing the phasing-in of new SKUs and phasing-out of old SKUs, we help maintain an optimized product portfolio that meets our customers’ evolving needs. In addition to our core SKU Ranging responsibilities, we handle a range of related adhoc activities, collaborating closely with cross-functional teams to support business growth and operational excellence.
Manage creation and maintenance of Product Hierarchy and Classification in SAP/S4HANA.
Analyze technical/commercial variants and Ranging Documents to support SKU market grouping, rationalization, and identify SKUs for delisting.
Oversee end-to-end SKU setup process.
Track, analyze, and report on SKU performance metrics and KPIs.
Collaborate with cross-functional teams on adhoc SKU requests, providing relevant KPIs and insights for decision-making.
Maintain SKU lifecycle status in SAP, ensuring alignment with Ranging Documents and changes (phasing-out: Z3, end-of-production: Z4, EOS/delisted: Z7).
Manage the EOP Change Request (CR) process, working with the E&O team to validate claims before CR submission.
About youMinimally 3 years of relevant work experience and working knowledge of SKU lifecycle management—from Phase-In (introduction) to Phase-Out (discontinuation).
In-depth understanding of Product BOM and SKU Management Process.
Self-starter, energetic, and keen to learn.
Flexible in approach.
Diligent, thorough, and realistic.
Highly motivated with strong communication skills and the ability to motivate a team.
Dyson Malaysia monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.
#LI-SL
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Quality Officer / Clerk (DIC) - FOZ One
Posted today
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This role involves performing clerical duties such as organizing files, preparing forms, recording information, and verifying the accuracy of reports.
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- Update attendant and email to HR.
- Monitor employee leave in the TMS System.
- Monitor A4 paper usage and ensure proper usage per section.
- Update OT form, obtain signatures from HOD and AGM before submitting to HR.
- Update weekend transportation and canteen OT records in HR folder.
- Prepare mileage claims, obtain signatures from employee, HOD, and AGM before submitting to Finance.
- Keep ISO forms updated for inspections.
- Perform tasks assigned by immediate supervisor.
- Update training records and attendance.
- Issue purchase requisitions, purchase orders, and remittance requests as applicable.
- Maintain stationary and asset records, update, and order supplies from Purchasing.
- Track uniform sizes and update records.
- Request and monitor First Aid kit usage.
- Request and monitor PPE usage.
- Receive registration documents.
- Review documents and verify their status before registering into the master list.
- Make copies of documents for the master list and distribute accordingly.
- File master documents and stamp them (e.g., controlled, uncontrolled, external, obsolete).
- Issue Document Distribution Notes (DDN) for internal distribution and Document Distribution Forms (DDF) for external documents.
- Prepare and distribute production document requests.
- Provide requested documents to departments upon receipt from internal or external sources.
- Acknowledge receipt of documents on behalf of superiors from external parties (e.g., ATA, MEIBAN, FLEX).
- Distribute controlled documents internally and externally.
- Coordinate with departments to return obsolete copies.
- Update ISO and related document master lists.
- Conduct document audits at production lines for at least 2 products.
- Request training from superiors.
- Issue Document Change Notices (DCN) for ISO document updates.
- Arrange return of obsolete document copies.
- Perform internal audits to ensure document updates at workplaces.
- Issue purchase requisitions for DIC.
- Follow up on KPI submissions within departments.
- Update KPI and Quality Objective information on bulletin boards.
- SPM/Certificate in a relevant field.
- Basic knowledge of ISO 9001 and 14001.
- Proficiency in Microsoft Word, Excel, PowerPoint.
- Knowledge of QC data collection and chart creation.
- Familiarity with ERP & EPDM systems.
- Competitive salary and performance-based incentives.
- Opportunities for leadership development and career growth.
- A collaborative, results-driven culture valuing innovation and accountability.
- Be part of a company driving transformation and sustainable growth.
- Comprehensive benefits and a supportive work environment.
Senior Director, Quality Operations
Posted today
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Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Title: Senior Director, Quality Operations
Department: Quality Operations
Manager/Supervisor: VP, Global Quality Operations
FLSA Status: Exempt
Responsibilities:
The Sr. Director of Quality Operations will manage Regional and site-level Quality System compliance, ensuring full compliance of the site Quality System with US FDA, ISO 13485, and other applicable regional and/or country-specific regulatory requirements. The position will ensure day-to-day manufacturing operations is completed in alignment with Operational targets and objectives, as well as facilitate and support regional expansion plans for both new product launches and manufacturing footprint . The position will support the Global Supplier Quality processes by providing in-region supplier oversight, as well as leadership for in-region Supplier Quality team members.
Create and implement best practice quality vision, strategy, policies, processes, and procedures to aid and improve business performance. Lead and drive operational efficiencies and compliance across APAC Insulet manufacturing sites .
As a senior leader on the Global Quality Operations team, helping to identify and drive cross-factory improvements in efficiency and compliance.
Scope of role includes both Insulet factories as well as oversight of contract manufacturing in region.
Ensures timely and accurate evaluations and investigations. Implements prompt actions as necessary to ensure product safety and efficacy based upon investigation results.
Manages and ensures follow-up on activities related to Internal and External QMS Audits.
Establishes, maintains and promotes a culture of compliance and a keen focus on quality and customer requirements throughout the site organization.
Ensures an effective site Corrective and Preventive Action system.
Establishes and maintains a robust employee training process.
Supports and ensures establishment of a robust Environmental Monitoring program, if applicable for site.
Supports and ensures sterilization controls and sterilization process validation program, if applicable for site.
Ensures product is not released for distribution until all Device Master Record requirements have been met.
Responsible for establishing and maintaining effective and efficient statistically-based Quality Control processes, i,e , incoming, in-process, and finished product inspection and release.
Support interactions with regulatory bodies and ensure compliance with all applicable quality and safety standards (internal and external) . Guide the activities required of the quality organization to ensure compliance with all appropriate regulations and standards, including FDA Part 820, ISO 13485, MDSAP.
Proactively work to ensure the organization has the right structure and competencies to meet the current and future needs of the business. Create and build confidence by establishing the quality function as an informed, capable, knowledgeable, and accessible resource to staff, management, and stakeholders.
Establish and maintain an effective and compliant site Document Control process.
This position is required to assure compliance of Company operations to all applicable laws, regulations and standards, good business practices and company documented procedures (including knowledge of all standards, government occupational health and environmental regulations and statutes related to the site).
Provides in-region Quality Executive support for the Global Supplier Quality process. This may include engagement with in-region suppliers as well as indirect leadership of in-region Supplier Quality team members.
Engage others, promote, and participate in Environmental, Health, and Safety initiatives, focusing on continuous improvement.
Requirements
Bachelor's degree (preferably science or engineering discipline) required .
At least 15 or more years of experience in Medical Device Quality Operations with 10 or more years at the Quality Manager / Director level.
Broad extensive knowledge of methods, processes, equipment, and techniques in manufacturing, development and engineering.
Significant knowledge and experience with implementing and executing QMS processes that meet the requirements of ISO 13485, 21 CFR 820, and MDR.
Intermediate to advanced skill level of MS Word, Excel, Access, Auto Cad or equivalent.
NOTE: The ideal candidate is based in the APAC region (ideally in Malaysia) , and able to travel within region (Malaysia and China) as well as internationally (US and Europe).
#J-18808-LjbffrSenior Product Quality Engineer (6 month contract)
Posted today
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Senior Project Engineer - Energy Industries EHouse
Posted today
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This is a position with grade
14
This position reports toElectrical Engineering Manager
Your role and responsibilitiesIn this role, you will work on EHouse FPSO projects of medium to high complexity, applying basic design thinking and design for excellence concepts. The work model is hybrid and onsite, based in Johor Bahru, Malaysia. You will be responsible for:
- Evaluating, selecting, and applying standard techniques to perform engineering assignments in areas such as:
- Developing Key Single Line Diagrams (SLD) & Protection SLDs
- Conducting system studies like load flow, short circuit, and transient analysis
- Performing designing calculations including transformer and battery sizing, earthing, cable sizing, and lighting
- Preparing data sheets and specifications for equipment such as transformers, switchgear, UPS, bus ducts, and cables
- Creating equipment layouts, cable routing, earthing, bus duct, lighting layouts, and fixing arrangements
- Producing detailed equipment drawings for various electrical components
- Coordinating with different disciplines and ensuring timely delivery of engineering outputs
- Collaborating with customers and suppliers across locations
- Bachelor’s Degree in Electrical Engineering or related field
- 5-7 years of experience in Electrical Engineering
- At least 3 years in offshore FPSO EHouse projects
- Knowledge of ABS and DNV standards
- Proficiency with design tools like ETAP and cable sizing software
- Understanding of IEC standards is a plus
- Strong communication skills in English
- Exposure to advanced process automation technology and impactful projects
- Supportive, solution-oriented team environment
- Flexible hybrid work options
The Energy Industries Division supports sectors such as hydrocarbons, chemicals, pharmaceuticals, power, and water. We focus on automation, digitalization, and electrification to help industries decarbonize and adapt to the energy transition, leveraging data, AI, and machine learning. With over 50 years of expertise, we deliver innovative solutions to improve efficiency, reduce costs, and minimize waste throughout the plant lifecycle. We value diversity and invite you to join us in making an impact. Visit to learn more about our solutions and your potential career path with ABB.
#J-18808-LjbffrSenior Supplier Quality Engineer
Posted today
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Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world. We believe in diversity and inclusion, cultivating a workplace of belonging that views uniqueness as a competitive edge. Our community enables our people to push the limits of innovation, creating products that add value and improve lives. A career at Flex offers opportunities to make a difference and invest in your growth within a respectful, inclusive, and collaborative environment. We encourage applicants who are excited about the role, even if they don't meet every bullet point, to apply and join us in creating the extraordinary.
We are looking to add a Senior Supplier Quality Engineer based in Senai, Johor .
What a typical day looks like:- Supplier Selection: Select suitable suppliers through joint efforts with sourcing, considering quality, capability, pricing, delivery, environmental and social regulations, etc., against customer requirements.
- Supplier Qualification: Implement new supplier qualification processes, including capability matching, risk assessment, self-assessment, onsite audits, and database management.
- VEA (Value-Added Engineering Activity): Review customer drawings and specifications to provide engineering proposals that optimize manufacturing processes or products with suppliers.
- Material (Component) Qualification: Conduct PPAP (Production Part Approval Process) including FAI, material certificates, control plans, FMEA, MSA, process parameters, RoHS compliance, reliability testing, COC, etc.
- Pilot Run Tracking: Monitor quality performance during pilot runs to ensure compliance with customer requirements, and facilitate corrective actions and smooth
Marketing Lead
Posted 2 days ago
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Digital Marketing Lead (B2B) - TokenMinds
Join the Forefront of the Web3 Revolution with TokenMinds
Are you enthusiastic about the future of decentralized technology, including areas like DeFi, NFTs, AI, Machine Learning, and the Metaverse? Do you have a passion for building and executing impactful B2B marketing strategies and a keen interest in blockchain technology? TokenMinds, a leader in blockchain application development and the No. 1 Crypto agency worldwide as voted by Hackernoon, invites you to become our B2B Marketing Manager. This role offers a unique opportunity to collaborate with top-tier talent in the blockchain space, on projects supported by major players like Binance Ventures.
Role Overview
As a Digital Marketing Lead (B2B) at TokenMinds, you will be a key member of our strategic team, responsible for developing, managing, and executing high-impact marketing campaigns for lead generation, and client acquisition in the blockchain and Web3 sectors. Your role will be essential in creating compelling narratives, developing strategic partnerships, and positioning TokenMinds as the go-to provider for blockchain services and solutions.
Responsibilities
• B2B Campaign Strategy: Design and implement comprehensive B2B marketing strategies across digital channels to promote TokenMinds’ services, generate leads, and build relationships with key industry stakeholders.
• Content & Messaging: Develop engaging and persuasive content for B2B audiences, including whitepapers, case studies, email campaigns, and blog articles that highlight our expertise and innovations in blockchain technology.
• Lead Generation: Drive lead generation efforts through targeted campaigns, webinars, and partnerships, optimizing for conversions and nurturing leads through the marketing funnel.
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