1,917 Jobs in Johor Bahru

Customer Service Executive (English and Bahasa Speaker)

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81750 Johor Bahru MYR1900 - MYR2100 per month Gratitude Jobs Ahead HR INC

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Job Description

Full time Contract

The Customer Service Executive (English+Bahasa Speaker) role is a vital position within a back-office support team for an e-hailing and deliveries service. This role focuses on delivering exceptional customer service through telephone, chat, and email interactions, ensuring customer inquiries are resolved efficiently and accurately. The position is based onsite in Johor Bahru, operates on a 24-month contract, and follows a Monday-to-Friday schedule with compulsory work on public holidays, with shift options of 9:00 AM to 6:30 PM or 10:00 AM to 7:30 PM.

Key responsibilities include providing continuous helpdesk support to address customer inquiries related to the e-hailing and deliveries service. You will employ strong interpersonal and communication skills to resolve customer issues promptly, conducting basic probing to determine appropriate next steps for inquiries. The role requires exceeding customer expectations by delivering high-quality service and accurate information while maintaining a professional and empathetic demeanor. You will work collaboratively in a team environment to achieve key performance indicator (KPI) targets and service level agreements (SLAs), contributing to the overall success of the project.

The role demands proficiency in both English and Bahasa Melayu to effectively communicate with a diverse customer base. Candidates must demonstrate good computer literacy to navigate systems and manage customer interactions across multiple channels. The ability to work independently, multitask, and adapt to a fast-paced environment is essential. You will also participate in training to enhance your skills and ensure alignment with project requirements.

To qualify, candidates must be at least 18 years old and have completed SPM, UEC, SKM 3, SVM 3, or IGCSE certificates. No prior work experience is required, making this role suitable for entry-level candidates, though the ability to meet performance standards and maintain a high level of accuracy is critical. Candidates must be willing to work onsite in Johor Bahru, including on public holidays, and be available for overtime if required. Candidates should not have a history of frequent job changes (staying less than a year per company) and must be current residents of Malaysia.

Company Details

Defining our identity can take on various perspectives. To some, we are passionate tech enthusiasts deeply engaged in the art of recruitment. To others, we are a dynamic recruitment firm propelling transformative change through technology-driven disruption. Our Ideology Has Always Been "Candidates And Employees 1st...Clients 2nd" This Means Core Strategies And Functioning Of Gratitude Is Made By 1st Keeping Candidates And Employees Interest In Mind And Only Then Comes The Clients.
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Customer Service Executive (Cantonese Chinese and English Speaker)

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81750 Johor Bahru MYR3000 - MYR3400 per month Gratitude Jobs Ahead HR INC

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Job Description

Full time Contract

Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)

Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.

Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400

Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes

Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Interview mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Interview Process: Required Assessments

Company Details

Defining our identity can take on various perspectives. To some, we are passionate tech enthusiasts deeply engaged in the art of recruitment. To others, we are a dynamic recruitment firm propelling transformative change through technology-driven disruption. Our Ideology Has Always Been "Candidates And Employees 1st...Clients 2nd" This Means Core Strategies And Functioning Of Gratitude Is Made By 1st Keeping Candidates And Employees Interest In Mind And Only Then Comes The Clients.
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Key Account Executive (Sales)

Johor Bahru, Johor foodpanda

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foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for multiple Key

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Senior SKU Range Engineer

Johor Bahru, Johor Dyson GmbH

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About us


We are dedicated to ensuring a seamless and efficient SKU management process within our organization. Our team specializes in supporting SKU Ranging processes, playing a pivotal role in the introduction of new products and the orderly retirement of existing ones. By managing the phasing-in of new SKUs and phasing-out of old SKUs, we help maintain an optimized product portfolio that meets our customers’ evolving needs. In addition to our core SKU Ranging responsibilities, we handle a range of related adhoc activities, collaborating closely with cross-functional teams to support business growth and operational excellence.

About the role

Manage creation and maintenance of Product Hierarchy and Classification in SAP/S4HANA.

Analyze technical/commercial variants and Ranging Documents to support SKU market grouping, rationalization, and identify SKUs for delisting.

Oversee end-to-end SKU setup process.

Track, analyze, and report on SKU performance metrics and KPIs.

Collaborate with cross-functional teams on adhoc SKU requests, providing relevant KPIs and insights for decision-making.

Maintain SKU lifecycle status in SAP, ensuring alignment with Ranging Documents and changes (phasing-out: Z3, end-of-production: Z4, EOS/delisted: Z7).

Manage the EOP Change Request (CR) process, working with the E&O team to validate claims before CR submission.

About you

Minimally 3 years of relevant work experience and working knowledge of SKU lifecycle management—from Phase-In (introduction) to Phase-Out (discontinuation).

In-depth understanding of Product BOM and SKU Management Process.

Self-starter, energetic, and keen to learn.

Flexible in approach.

Diligent, thorough, and realistic.

Highly motivated with strong communication skills and the ability to motivate a team.

Dyson Malaysia monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

#LI-SL


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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Senior Project Engineer - Energy Industries EHouse

Johor Bahru, Johor ABB Schweiz AG

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Job Description

Senior Project Engineer - Energy Industries EHouse At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This is a position with grade

14

This position reports to

Electrical Engineering Manager

Your role and responsibilities

In this role, you will work on EHouse FPSO projects of medium to high complexity, applying basic design thinking and design for excellence concepts. The work model is hybrid and onsite, based in Johor Bahru, Malaysia. You will be responsible for:

  1. Evaluating, selecting, and applying standard techniques to perform engineering assignments in areas such as:
  2. Developing Key Single Line Diagrams (SLD) & Protection SLDs
  3. Conducting system studies like load flow, short circuit, and transient analysis
  4. Performing designing calculations including transformer and battery sizing, earthing, cable sizing, and lighting
  5. Preparing data sheets and specifications for equipment such as transformers, switchgear, UPS, bus ducts, and cables
  6. Creating equipment layouts, cable routing, earthing, bus duct, lighting layouts, and fixing arrangements
  7. Producing detailed equipment drawings for various electrical components
  8. Coordinating with different disciplines and ensuring timely delivery of engineering outputs
  9. Collaborating with customers and suppliers across locations
Qualifications for the role
  • Bachelor’s Degree in Electrical Engineering or related field
  • 5-7 years of experience in Electrical Engineering
  • At least 3 years in offshore FPSO EHouse projects
  • Knowledge of ABS and DNV standards
  • Proficiency with design tools like ETAP and cable sizing software
  • Understanding of IEC standards is a plus
  • Strong communication skills in English
What’s in it for you?
  • Exposure to advanced process automation technology and impactful projects
  • Supportive, solution-oriented team environment
  • Flexible hybrid work options
More about us

The Energy Industries Division supports sectors such as hydrocarbons, chemicals, pharmaceuticals, power, and water. We focus on automation, digitalization, and electrification to help industries decarbonize and adapt to the energy transition, leveraging data, AI, and machine learning. With over 50 years of expertise, we deliver innovative solutions to improve efficiency, reduce costs, and minimize waste throughout the plant lifecycle. We value diversity and invite you to join us in making an impact. Visit to learn more about our solutions and your potential career path with ABB.

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Marketing Lead

Johor Bahru, Johor TokenMinds

Posted 2 days ago

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Job Description

Digital Marketing Lead (B2B) - TokenMinds

Join the Forefront of the Web3 Revolution with TokenMinds

Are you enthusiastic about the future of decentralized technology, including areas like DeFi, NFTs, AI, Machine Learning, and the Metaverse? Do you have a passion for building and executing impactful B2B marketing strategies and a keen interest in blockchain technology? TokenMinds, a leader in blockchain application development and the No. 1 Crypto agency worldwide as voted by Hackernoon, invites you to become our B2B Marketing Manager. This role offers a unique opportunity to collaborate with top-tier talent in the blockchain space, on projects supported by major players like Binance Ventures.

Role Overview

As a Digital Marketing Lead (B2B) at TokenMinds, you will be a key member of our strategic team, responsible for developing, managing, and executing high-impact marketing campaigns for lead generation, and client acquisition in the blockchain and Web3 sectors. Your role will be essential in creating compelling narratives, developing strategic partnerships, and positioning TokenMinds as the go-to provider for blockchain services and solutions.

Responsibilities

• B2B Campaign Strategy: Design and implement comprehensive B2B marketing strategies across digital channels to promote TokenMinds’ services, generate leads, and build relationships with key industry stakeholders.

• Content & Messaging: Develop engaging and persuasive content for B2B audiences, including whitepapers, case studies, email campaigns, and blog articles that highlight our expertise and innovations in blockchain technology.

• Lead Generation: Drive lead generation efforts through targeted campaigns, webinars, and partnerships, optimizing for conversions and nurturing leads through the marketing funnel.

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Associate Customer Marketing

Johor Bahru, Johor The Hershey Company

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Job Description

Work Location: Johor, Malaysia

Work Arrangement: Remote

Summary:

Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing administrative tasks. Works closely with cross-functional teams and external partners to ensure timely and effective implementation of marketing initiatives.

  • Candidate will be responsible for extracting insights from Customers sell in and sell out database and formulate as appropriate.
  • Analysis of aftersales business performance for both service and parts; looking at market trends to identify opportunities in both B2C as well as B2B verticals, to support strategic business decision-making and revenue maximization.
  • Metrics and Reporting: Establish key performance indicators (KPIs) for customer marketing initiatives and regularly report on campaign effectiveness. Use data insights to make informed decisions and adjust strategies accordingly.
  • Conduct post evaluations of Promotions, activations, innovations launch, and visibility initiatives.
  • Manage all vendors, delivery, and quote management plus processing PO’s.
  • Working in partnership with the sales/marketing team to identify risks and opportunities to calculate size of prize and make recommendations on opportunities to close gaps. New customer development set up, end to end process.
  • Where there are gaps in demand, work with sales team to identify most effective levers or customer activities (promotions, calendar events) to address market concerns and to manage inventory and ordering to balance supply & demand while minimizing inventory losses.
  • Work closely with product, sales, and customer support teams to ensure a cohesive customer experience. Align marketing efforts with product launches, updates, and sales initiatives.
  • Manage portfolio by channel including changes: discos, weight outs, replacements and formulas.
  • Work on Customer selling decks on New promo ideation/Innovations/Activations
  • Deliver activation across Path to Purchase:
    • Activation big idea based on path to purchase touchpoints to communicate at the right place at the right time.
    • Tailored messaging/mechanics to tie into consumption needs and occasions.

Major Duties/Responsibilities:

  • Support Strategy & Planning - Assists in gathering data and preparing materials for strategy sessions - Helps track progress on key initiatives and timelines
  • Shopper Activation Support - Coordinates logistics for promotional activities and events - Assists in POSM tracking, repacking coordination, and vendor communications - Maintains activation calendars and supports execution follow-ups
  • Commercial Operations & Analysis - Prepares reports and presentations for distributor meetings - Supports training logistics and documentation for distributor teams - Helps gather data for business reviews and planning
  • Administrative & Budget Support - Manages PR/PO processing and budget tracking –
  • Organizes team meetings and maintains documentations.
  • Supports internal communication and reporting needs
  • Maintains activation calendars and supports execution follow-ups
  • Tracks progress on key initiatives and timelines
  • Selling deck preparation and competitive intelligence report
  • Works with sales team to sustain and explore business
  • Communication between sales and marketing/cross-functional teams
  • Portfolio management and 2-years planning
  • Innovation performance tracking
  • Sales report analysis
  • Distribution and on-shelf rate tracking report
  • Coordinates key business projects and manages the process
  • Innovation performance tracking and 2-year-planning
  • Data and materials collection for strategy sessions, supporting business strategy building
  • POSM tracking, repacking coordination, and vendor communications
  • Manages PR/PO processing and budget tracking

Minimum Education and Experience Requirements:

  • Bachelor’s degree
  • 2-3 yrs relevant experience
  • Proficient in MS Office (Excel, PowerPoint, Word)
  • Strong organizational and communication skills
  • Basic understanding of marketing and sales processes
  • Fluent Chinese and English communication skills including reading and writing
  • Familiarity with budget tracking and reporting tools is a plus
  • Must be willing to travel to Hong Kong and Taiwan as needed (once per quarter)
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Demand Planning Manager, APAC

Johor Bahru, Johor Upmpaper

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Demand Planning Manager, APAC page is loaded# Demand Planning Manager, APAClocations: Johor Bahrutime type: Full timeposted on: Posted Yesterdayjob requisition id: NB Together we can renew the everyday, for a future beyond fossils! We are now looking for a **Demand Planning Manager, APAC**. This position will be located in Johor Bahru, Malaysia.**Greetings from your future manager***As the connecting element between sales, sourcing, and supply, you’ll ensure we have reliable data in our S&OP process. If data analysis is your bread and butter, and you have the skills to drive conclusions and translate them into actionable recommendations, you are the person we are looking for! Don’t hesitate and apply!* **Leo Jin**, Director, Strategic Projects & Commercial Excellence, APAC, UPM Raflatac**What you’ll do*** Generating statistical forecast based on data modeling* Interacting with Key Commercial Stakeholders to collect and interpret the potential impact of market trends and demand drivers, leading the sales forecast reviews to achieve consensus for demand forecast* Working closely with
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Assistant Supervisor, Manufacturing

Pasir Gudang, Johor Masimo

Posted 4 days ago

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Job Summary

Assistant Supervisor, Manufacturing is responsible for assisting the Supervisor with the daily supervision of all manufacturing personnel within their department. This position ensures build plans are achieved with the highest level of customer satisfaction and quality, while also ensuring compliance with all regulatory and quality regulations.

Duties & Responsibilities
  • Comply with procedures defined in the Quality System, Company Policies, and Malaysian Labor Law.
  • Supervise hiring, training, and performance of associates and leads.
  • Collaborate with Quality and Process Engineering departments to document product assembly steps and acceptance criteria in manufacturing documentation (MAP and APs) and visual aids.
  • Ensure manufacturing lines have appropriate documentation, visual aids, and physical visual aids accessible at each process workbench for product acceptance reference.
  • Adhere to procedures and good manufacturing practices.
  • Meet production schedules within efficiency and yield goals, achieving company metrics.
  • Ensure Line Balancing documentation is available and coordinate workload assignments with leads, process, and industrial engineers to improve efficiency and reduce bottlenecks and downtimes.
  • Perform disciplinary sanctions as per internal regulations.
  • Supervise proper material identification and segregation of raw materials and finished products.
  • Prepare reports as requested by management.
  • Support company activities and improvement projects.
  • Report unsafe conditions or actions.
  • Maintain a clean and orderly workplace.
  • Ensure personnel wear personal safety equipment and follow ergonomic and personnel rotation requirements.
  • Investigate non-conformant product rejection causes and implement preventive actions.
  • Participate in improvement activities and other reasonable tasks assigned by superiors.
Minimum Qualifications
  • SPM with at least 3 years of manufacturing experience.
  • Basic computer literacy.
  • Basic English literacy.
Preferred Qualifications
  • Knowledge/experience with ISO 13485 requirements and the Quality System Regulation.
  • Experience with CGMP, FDA, and ISO medical device requirements.
  • Experience with electrical/optical products.
Education

Diploma, STPM, Sijil Kemahiran, or SPM.

Physical Requirements & Work Environment

This role primarily involves office work, requiring sitting, standing, and walking. Daily use of computers and digital devices is necessary. The physical demands are essential to perform the job satisfactorily for extended periods.

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Shift Manager (Data Center Operations)

Johor Bahru, Johor DayOne

Posted 4 days ago

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Job Description

DayOne is a leading developer and operator of high-performance Data Centers in Asia Pacific. DayOne is the largest carrier-neutral Data Center service provider in Asia and one of the fastest growing in the world with a presence in Hong Kong, Singapore, Malaysia, Indonesia, Thailand and Japan.

DayOne is on an exciting trajectory, expanding markets internationally and looking for talented individuals who are passionate about growing with us. In this role, you'll have the opportunity to be at the forefront of our expansion efforts.

POSITION OVERVIEW

Reporting to the Critical Services Manager, the Shift Manager is responsible for ensuring data centre facilities' efficient and reliable operation. This position is responsible for managing the duty team, overseeing equipment inspections, analysing system interfaces, and ensuring the accuracy of shift handovers. The Shift Manager also focuses on training, compliance with standard operating procedures, and effective incident management.

This is not a shift role, but occasionally out-of-hours response and coverage will be required.

RESPONSIBILITIES

Team Ownership:

  • Arrange and supervise the work of the entire shift team to ensure smooth operations.

Equipment and Data Review:

  • Review facility equipment inspections conducted by the shift team and verify related operational data.
  • Oversee on-site shift handover data, including a preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis to ensure accuracy.

Systems Analysis:

  • Perform daily analysis of interface display and usage issues in BMS, BA, high-voltage monitoring, inspection PDA, and data centre management systems.
  • Provide improvement suggestions for weak current and BMS systems.

Training and SOP Compliance:

  • Regularly practice and train according to the plan formulated by the shift supervisor, starting with professional classification and equipment operation.
  • Summarize and assess training results and verify the execution of SOP (Standard Operating Procedures) and EOP (Emergency Operating Procedures).

Incident Management:

  • Record and analyse abnormal duty reports and the handling of abnormal situations.
  • Summarize reasons and solutions and generalize successful emergency handling experiences for broader application.

CANDIDATE REQUIREMENTS:

  • College degree or above in mechanical and electrical engineering, automation, refrigeration, or related fields.
  • Hold valid high and low voltage operation certificates and air conditioning operation certificates.
  • Over 3 years of experience as a data centre operations and maintenance technician.
  • Familiarity with the daily maintenance of UPS, generators, chiller units, and other systems.
  • In-depth knowledge of the configuration, distribution, and usage of power distribution systems, including high and low-voltage distribution systems, UPS, chillers, fire protection in the data centre.
  • Possess fault diagnosis and emergency handling capabilities.
  • Strong sense of responsibility and attention to detail.
  • Strong learning ability and motivation for self-improvement.
  • Good team spirit and team management skills.
  • Proficient in computer usage and operation.
  • Work location is based in Nusajaya, JOHOR
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