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Join to apply for the Senior Director, Quality Operations role at Insulet Corporation

Join to apply for the Senior Director, Quality Operations role at Insulet Corporation

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Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Title: Senior Director, Quality Operations

Department: Quality Operations

Manager/Supervisor: VP, Global Quality Operations

FLSA Status: Exempt

Responsibilities

The Sr. Director of Quality Operations will manage Regional and site-level Quality System compliance, ensuring full compliance of the site Quality System with US FDA, ISO 13485, and other applicable regional and/or country-specific regulatory requirements. The position will ensure day-to-day manufacturing operations is completed in alignment with Operational targets and objectives, as well as facilitate and support regional expansion plans for both new product launches and manufacturing footprint. The position will support the Global Supplier Quality processes by providing in-region supplier oversight, as well as leadership for in-region Supplier Quality team members.

• Create and implement best practice quality vision, strategy, policies, processes, and procedures to aid and improve business performance. Lead and drive operational efficiencies and compliance across APAC Insulet manufacturing sites.
• As a senior leader on the Global Quality Operations team, helping to identify and drive cross-factory improvements in efficiency and compliance.
• Scope of role includes both Insulet factories as well as oversight of contract manufacturing in region.
• Ensures timely and accurate evaluations and investigations. Implements prompt actions as necessary to ensure product safety and efficacy based upon investigation results.
• Manages and ensures follow-up on activities related to Internal and External QMS Audits.
• Establishes, maintains and promotes a culture of compliance and a keen focus on quality and customer requirements throughout the site organization.
• Ensures an effective site Corrective and Preventive Action system.
• Establishes and maintains a robust employee training process.
• Supports and ensures establishment of a robust Environmental Monitoring program, if applicable for site.
• Supports and ensures sterilization controls and sterilization process validation program, if applicable for site.
• Ensures product is not released for distribution until all Device Master Record requirements have been met.
• Responsible for establishing and maintaining effective and efficient statistically-based Quality Control processes, i,e, incoming, in-process, and finished product inspection and release.
• Support interactions with regulatory bodies and ensure compliance with all applicable quality and safety standards (internal and external). Guide the activities required of the quality organization to ensure compliance with all appropriate regulations and standards, including FDA Part 820, ISO 13485, MDSAP.
• Proactively work to ensure the organization has the right structure and competencies to meet the current and future needs of the business. Create and build confidence by establishing the quality function as an informed, capable, knowledgeable, and accessible resource to staff, management, and stakeholders.
• Establish and maintain an effective and compliant site Document Control process.
• This position is required to assure compliance of Company operations to all applicable laws, regulations and standards, good business practices and company documented procedures (including knowledge of all standards, government occupational health and environmental regulations and statutes related to the site).
• Provides in-region Quality Executive support for the Global Supplier Quality process. This may include engagement with in-region suppliers as well as indirect leadership of in-region Supplier Quality team members.
• Engage others, promote, and participate in Environmental, Health, and Safety initiatives, focusing on continuous improvement.
  
  

• Bachelor's degree (preferably science or engineering discipline) required.
• At least 15 or more years of experience in Medical Device Quality Operations with 10 or more years at the Quality Manager / Director level.
• Broad extensive knowledge of methods, processes, equipment, and techniques in manufacturing, development and engineering.
• Significant knowledge and experience with implementing and executing QMS processes that meet the requirements of ISO 13485, 21 CFR 820, and MDR.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Quality Assurance
• Industries Medical Equipment Manufacturing

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We are seeking an experienced and highly skilled Senior Project Engineer to lead our engineering projects, ensuring the smooth implementation of capital projects, and overseeing the design, installation, and optimization of production systems.

Roles and Responsibilities

• Lead the planning, execution, and delivery of engineering projects, including new equipment installations, plant expansions, and process improvements.
• Develop project timelines, budgets, and resource plans.
• Manage and monitor project risks, costs, and schedules to ensure on-time, within-budget delivery.
• Review and approve technical specifications, drawings, and designs for plant and production equipment.
• Conduct feasibility studies, risk assessments, and cost-benefit analyses for proposed projects.
• Coordinate with cross-functional teams, including production, quality control, maintenance, and safety, to implement engineering solutions.
• Provide technical support and communicate effectively with other entities’ project participants.
• Liaise with suppliers, contractors, and external partners for equipment procurement, installation, and commissioning.
• Ensure projects are completed in compliance with industry regulations, company standards, and quality assurance guidelines.

Job Requirements:

• Bachelor Degree in Mechanical Engineering or a related field.
• Minimum of 4-5 years of experience in project engineering or a similar role in the food manufacturing or related industry.
• Strong project management skills within a manufacturing or production environment, with a proven track record of successfully delivering complex projects on time and within budget.
• Experience with food production equipment, processes, and regulations is desirable.
• Proficiency in AutoCAD software and project management tools.
• Excellent problem-solving skills and ability to make data-driven decisions.
• Strong communication and interpersonal skills with the ability to collaborate effectively across departments and with external vendors.

Education: Bachelor Degree in Mechanical Engineering or a related field

Interest candidates are encouraged to email their resume to the email address below

JOB RESPONSIBILITIES:

• Creating, reviewing, and negotiating various types of commercial contracts in the fields of logistics, transportation, Incoterms, etc.
• Managing the legal administration of the company, including chop, licenses, registration, POA, BOD, DOA, etc.
• Providing daily legal advice and creating SOPs related to Decathlon Logistic Malaysia's daily operations.
• Handling disputes through legal support, including administration, litigation, arbitration, etc.
• Working closely with United Legal to implement best practices.
• Performing secretarial tasks and collaborating with the Company Secretary.
• Maintaining the contract library, which includes approximately 126 contracts for renewal and management.
• Providing legal training to staff to raise awareness of legal issues and ensure compliance.
• Enhancing legal awareness among 263 teammates.
• Managing insurance claims related to damaged goods during reception.
• Conducting vendor assessments for new and existing vendors.
• Supporting Autodiag compliance and conducting risk assessments.
• Assisting SEA countries in their logistic evolution by duplicating best practices from DLM.

1. Recruit sports talents who are sporty, responsible, vibrant, generous, authentic, and practical.
2. Develop the skills and confidence of team members, enhancing their ability to work independently through regular individual meetings, team discussions, and daily coaching.
3. Create training and development plans with the team.
4. Organize and manage team availability for business activities, including planning work hours and ensuring efficient organization.
5. Communicate effectively with teammates regarding announcements, updates, or new procedures.
6. Guide and manage team members responsibly, aligning with the mission.
7. Enforce basic safety standards within the department.
8. Implement and uphold security procedures related to personnel, goods, and equipment.
9. Actively participate in shrinkage prevention efforts.
10. Train the team on basic safety knowledge.
11. Adhere to product safety policies, including traceability and use-by dates.
12. Manage warehouse operations effectively as a duty manager when required.
13. Forecast financial performance and develop action plans with the team to improve results throughout the year.
14. Share and implement new ideas to enhance work efficiency and procedures.

WHO WE WANT?

1. Passionate about sports.
2. Strong values: vitality, generosity, authenticity, and responsibility.
3. Leadership skills.
4. Experience in managing teams or people.
5. Problem-solving abilities.
6. Excellent communication skills.
7. Customer service oriented.
8. People-oriented.
9. Creative and innovative thinker.

• Customer Service
• Leadership
• Communication
• Warehousing
• Logistics

• Oversee all outbound movement from warehouse till delivery to customer.
• Acknowledgement the definition of custom forms function.
• Liaise with CSR/Sales Team for the shipping arrangements.
• Reporting any external or internal issue/s to superior and team leader.
• Resolve any discrepancies highlighted by CSR/Sales Team.
• Updating the tracking shipment into WMS.
• To support other warehouse operations when required
  
  

• At least 2 years of shipping / freight forwarding experience.
• Basic Computer Skills (e.g. MS Office, Replying Emails)
• Excellent customer service and interpersonal skills
• Skill in prioritizing requests, work, and multi-tasking
• Experience within the electronics or high technology industry is an advantage
  
  

• Medical & Life Insurance
• Year-end bonus
• Performance Bonus
• Growth Opportunities
• And more!
  
  

Role Purpose:

To strategically lead and grow the Integrity, Governance & Compliance (IGC) function in alignment with the organization’s values and evolving business landscape. This role is critical in building a proactive compliance culture that safeguards corporate integrity, enhances risk management, and drives sustainable performance through collaboration, foresight, and innovation.

Key Responsibilities & Success Outcomes:

1. Strategic Leadership & Innovation

• Champion the development and execution of forward-thinking IGC frameworks and governance structures.
• Translate complex regulatory requirements into practical, business-aligned solutions.
• Proactively introduce innovative practices and digital tools to enhance compliance effectiveness.

2. Compliance Risk Management & Advisory

• Lead integrity and compliance risk assessments, due diligence, and investigations.
• Serve as the trusted advisor for IGC matters across all organizational levels.
• Build preventive and detective controls that are agile and responsive to business needs.

3. Empowering People Through Knowledge

• Design and deliver impactful training and awareness programmed tailored to various audiences.
• Build internal capacity and ownership of compliance responsibilities through coaching and upskilling.

4. Stakeholder Engagement & Collaborative Service

• Act as the focal point between internal leaders, external stakeholders, and regulatory bodies.
• Ensure continuous consultation and transparent communication on IGC initiatives and outcomes.

5. Governance & Reporting Excellence

• Establish data-driven compliance performance indicators and dashboards.
• Deliver clear, insightful reporting to senior management, enabling informed decision-making.

6. Legal Support & Document Integrity

• Review legal and governance documentation to ensure regulatory alignment.
• Draft and maintain constitutional and compliance documents with precision and integrity.

7. IT Compliance & Information Security

• Collaborate with IT teams to implement policies protecting intellectual property and sensitive data.
• Lead by example in digital compliance and cyber risk awareness.

Qualifications & Experience:

• Bachelor’s degree in Law or related field; Master’s degree is an advantage.
• Legally trained and qualified with a minimum of 10 years post-qualification experience, ideally with at least 3 years in a corporate/in-house role.
• In-depth understanding of compliance frameworks across APAC (international exposure preferred).

Key Competencies & Personal Attributes:

• Passionate about integrity, governance, and corporate ethics.
• Innovative problem-solver with strategic foresight.
• Empowering leader who cultivates high-performing teams.
• Deep respect for people, processes, and organizational values.
• Service-oriented communicator with strong stakeholder empathy.

Core Skills:

• Strong analytical, presentation and communication capabilities.
• Effective multitasking, prioritization, and decision-making skills.
• High emotional intelligence and resilience under pressure.

Leadership & Cultural Expectations:

• Actively drive a workplace culture grounded in Respect, Trust and Transparency.
• Embody accountability and foster team-wide ownership of compliance outcomes.
• Inspire the team to deliver compliance excellence as a service that adds business value.
• Role model ethical conduct and act as an ambassador for our core values.

Client: Arrow Electronics

Location: Penang Island

Job Description:

What You’ll Do

• Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling.
• Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges.
• Ensure customer satisfaction as it pertains to supply chain management and other value-added services.
• Requires experience interacting with vendors and customers in a technical and engineering environment.
• Extensive understanding of pricing programs and models within the electronics industry.
• Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of company offerings incorporating in-depth knowledge of company's key supplier lines.
• Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to grow sales, demand creation and improve customer service. Ability to lead regular QBRs with major customers that unlock additional sales opportunities.
• Must be able to promote and sell the value add, supply chain, and full life cycle programs offered by company.
• Requires proficiency in sales tracking systems, SalesForce.com, Oracle
• Establish and ability to build relationships with key suppliers.

What We Are Looking For

• Bachelor’s Degree in Electrical/Electronics Engineering.
• Possess at least 6-8 years’ experience in electronic component sales/marketing or business development.
• Strong understanding of both distribution sales and business operations.
• Ability to size and scope priorities in the market, understand competitive advantages and disadvantages and deploy resources to grow market share accordingly.
• Excellent verbal and written communication and negotiations skills.
• Ability to build good relationship with customers, suppliers, and internally with cross function teams.
• Proactive and strategic mindset to win business.
• Resilience, energetic and positive attitude.

Position Title:

• Executive – Logistics, Warehouse (Warehouse System Section)
• Department: Warehouse
• Reports to: Assistant Manager, Warehouse System
• Direct Report: Admin

Key Relationships:

• Internal: All Warehouse staff, Supply Chain Division, Engineering & Facilities
• External: Suppliers, Freight Forwarders, Custom Officers

Role Overview & Objective:

This role plays a key function in supporting logistics efficiency, cost optimization, and compliance within the warehouse operations. It involves the preparation and management of documentation for inbound/outbound shipments, tax exemptions, and ensuring full compliance with customs requirements. It also includes coordination with relevant authorities and partners for smooth logistics execution.

Key Responsibilities & Deliverables:

1. Logistics Operations:

• Manage and prioritize inbound/outbound goods according to procurement SOP.
• Ensure proper documentation (K1 forms, receipts, invoices) is maintained.
• Coordinate quarterly meetings with customs officers and freight forwarders for updates and issue resolution.
• Identify and develop partnerships with freight forwarders or courier services.
• Monitor logistics performance, maintain ERP logistics flowcharts, and ensure timely PR issuance for transport costs.
• Identify suitable HS codes and manage tax exemptions (e.g., MOF applications, Form E, MJFTA).
• Ensure invoices related to logistics (trucking, SST, courier) are paid on time.

2. Warehouse / Inventory:

• Support Warehouse Admin in updating IQMS, managing staff timesheets, and handling administrative matters.
• Participate in daily, weekly, and monthly warehouse meetings.

Key Performance Indicators (KPIs):

• Zero or minimal non-compliance cases.
• Accurate declarations and timely arrivals of urgent parts.
• Cost-effective logistics operations and utilization of tax exemption opportunities.

Qualifications & Skills:

• Education: Bachelor’s Degree or equivalent in any field.
• Experience: 3–5 years in logistics management.
• Skills:
• Leadership and independence
• Proficient in Microsoft Office and ERP systems
• Strong analytical and problem-solving skills
• Detail-oriented, adaptable, and resilient under pressure

Other Expectations:

• Maintain strong relationships with internal and external stakeholders.
• Stay updated and compliant with company policies and procedures.
• Ensure ethical conduct, privacy, and anti-corruption principles are upheld.
• For managers: support team development, enforce safety practices, and foster clear communication.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Title: Senior Human Resource Generalist – Malaysia (on-site 5 days/week)

Department: Human Resource

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to making the lives of people with diabetes easier. Through its OmniPod Insulin Management System, Insulet seeks to expand the use of insulin pump therapy among people with insulin-dependent diabetes. Insulet's Delivery Systems business also partners with global pharmaceutical and biotechnology companies to tailor the OmniPod technology platform for the delivery of subcutaneous drugs across multiple therapeutic areas.

We are currently hiring a passionate individual as a Senior Human Resource Generalist under HR team. The incumbent will be responsible for providing support to the business clients and the Site HRBP in regards to all Insulet Human Resource related activities in order to support the growth and profitability of the organization.

Position Overview

The Sr. Human Resources Generalist provides organizational and operational support to the business in the following areas:

• Manage information of a sensitive nature and maintain discretion and confidentiality at all times
• Ensure compliance with local labor laws and HR practices
• Support other projects, programs, or duties as required
  
  

• Provides senior level support in functional areas of Human Resources including but not limited to recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development, training and HR related projects
• Works closely with the HRBP as needed on strategic HR initiatives that may include Performance Management, Work force Planning, Employee Learning and Development, Diversity, Compliance, Recruitment, Exit and/or Compensation-related action items
• Customizes and delivers specific Business Unit HR initiatives such as coaching managers on performance management, employee development and succession management planning
• Provides and communicates accurate information to employees regarding benefit eligibility and coverage.
• Proactively addresses employees concerns, grievances and coordinates any necessary investigations required.
• Interfaces with government agencies when necessary
• Schedule employee onboarding processes.
• Prepare employee separation notices and related documentation. Conduct exit interviews to provide insight into voluntary separation decisions.
• Administer performance appraisal and compensation programs to ensure effectiveness, compliance, and equity within organization.
• Administers and promote employee recognition programs.
• Assists in the documentation/administration documentation/administration of any disciplinary procedure
  
  

• Coordinate development programs, performance review and incentive plan processes
• May need to prepare reports based on the needs of the organization supported
• Work closely with Talent Acquisition team on issues pertaining Indirect Labour hiring & Direct Labour hiring.
  
  

• Knowledgeable on employment laws regarding employment practices
• Highly customer service focused and team-oriented.
• Strong organizational skills with attention to detail, systems and processes.
• Demonstrated ability to prioritize and multitask in a dynamic, fast-paced environment.
• Working knowledge of multiple human resource disciplines including recruitment, employee relations, performance management, training and development, compensation, and respective federal and state employment laws.
• Exceptional interpersonal and communication skills (oral and written).
• Results-oriented, resourceful self-starter with great time management and execution skills.
• Embraces challenges and change; flexible, adaptable, and reliable.
• Strong attention to detail, systems, and processes. Continuous improvement mindset.
• Demonstrated ability to prioritize and multitask in a dynamic, fast-paced environment.
• Strong problem solving, conflict management, and negotiation skills.
• Ability to work with confidential information and to be tactful and discreet.
• Have a sense of urgency and ability to thrive in a fast-paced environment
• Proficient skill with Microsoft Excel, Word, PowerPoint, Outlook.
• Manufacturing environment experience is strongly preferred.
  
  

• Bachelor's Degree in Human Resource or any related studies
• Minimum of 5 -8 years of working experience in a Human Resources capacity.
• Manufacturing environment experience is strongly preferred.