What Jobs are available for Retail Associate in Malaysia?

**WHO ARE WE LOOKING FOR?**
**Work Hard. Play Hard.**
You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next **_Athlete_** **(Back of House Retail Associate)** to join our team at Nike Genting Premium Outlets.
Are you ready?
As a Nike Direct **Athlete,** you provide world-class service to the consumer using the four service principles:
**KNOW:** Build an authentic connection with consumers by getting to know them to guide their journey.
**EQUIP:** Credible Athletes equip consumers through product and service knowledge and expertise.
**ENGAGE:** Connect with consumers by inviting them to engage with Nike.
**INSPIRE:** Inspire by creating an emotional connection to the brand between the consumer and Nike.
**WHAT WILL YOU WORK ON?**
As a Nike Direct **Athlete,** you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
**WHAT YOU BRING**
+ Must have completed SPM
+ Able to perform basic math functions, including addition, subtraction, multiplication, and division
+ Able to effectively communicate in verbal and written English
+ Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
+ Able to accomplish multiple tasks in a fast-paced environment
+ Able to work effectively with others in a team-oriented environment and provide excellent customer service
+ One or more years of customer service and/or retail experience preferred
Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request, your location and your contact information.

**WHO ARE WE LOOKING FOR?**
**Work Hard. Play Hard.**
You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next **_Athlete (Back of House Retail Associate)_** to join our team at Nike Mitsui Outlet Park, Malaysia.
Are you ready?
As a Nike Direct **Athlete,** you provide world-class service to the consumer using the four service principles:
**KNOW:** Build an authentic connection with consumers by getting to know them to guide their journey.
**EQUIP:** Credible Athletes equip consumers through product and service knowledge and expertise.
**ENGAGE:** Connect with consumers by inviting them to engage with Nike.
**INSPIRE:** Inspire by creating an emotional connection to the brand between the consumer and Nike.
**WHAT WILL YOU WORK ON?**
As a Nike Direct **Athlete,** you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
**WHAT YOU BRING**
+ Must have or be pursuing a High School diploma or GED
+ Able to perform basic math functions, including addition, subtraction, multiplication, and division
+ Able to effectively communicate in verbal and written English
+ Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
+ Able to accomplish multiple tasks in a fast-paced environment
+ Able to work effectively with others in a team-oriented environment and provide excellent customer service
+ One or more years of customer service and/or retail experience preferred
Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request, your location and your contact information.

**WHO ARE WE LOOKING FOR?**
**Work Hard. Play Hard.**
You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next **_Athlete (Part-time Retail Associate)_** to join our team. This position requires a commitment of 24 hours of work per week at our Johor Premium Outlets Nike store.
Are you ready?
As a Nike Direct **Athlete,** you provide world-class service to the consumer using the four service principles:
**KNOW:** Build an authentic connection with consumers by getting to know them to guide their journey.
**EQUIP:** Credible Athletes equip consumers through product and service knowledge and expertise.
**ENGAGE:** Connect with consumers by inviting them to engage with Nike.
**INSPIRE:** Inspire by creating an emotional connection to the brand between the consumer and Nike.
**WHAT WILL YOU WORK ON?**
As a Nike Direct **Athlete,** you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
**WHAT YOU BRING**
+ Must have completed SPM
+ Able to perform basic math functions, including addition, subtraction, multiplication, and division
+ Able to effectively communicate in verbal and written English
+ Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
+ Able to accomplish multiple tasks in a fast-paced environment
+ Able to work effectively with others in a team-oriented environment and provide excellent customer service
+ One or more years of customer service and/or retail experience preferred
Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request, your location and your contact information.

**WHO ARE WE LOOKING FOR?**
**Work Hard. Play Hard.**
You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next **_Athlete (Retail Associate)_** to join our team part-time, for 24 hours per week.
Are you ready?
As a Nike Direct **Athlete,** you provide world-class service to the consumer using the four service principles:
**KNOW:** Build an authentic connection with consumers by getting to know them to guide their journey.
**EQUIP:** Credible Athletes equip consumers through product and service knowledge and expertise.
**ENGAGE:** Connect with consumers by inviting them to engage with Nike.
**INSPIRE:** Inspire by creating an emotional connection to the brand between the consumer and Nike.
**WHAT WILL YOU WORK ON?**
As a Nike Direct **Athlete,** you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
**WHAT YOU BRING**
+ Must have or be pursuing a secondary school qualification
+ Able to perform basic math functions, including addition, subtraction, multiplication, and division
+ Able to effectively communicate in verbal and written English
+ Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
+ Able to accomplish multiple tasks in a fast-paced environment
+ Able to work effectively with others in a team-oriented environment and provide excellent customer service
+ One or more years of customer service and/or retail experience preferred
Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request, your location and your contact information.

About Our Client:

Our client is a company originally founded in 1991 in Singapore, with its main activities are supplying smart sanitary solutions through wholesale, retail, e-commerce, plus providing after-sales service.

Job Responsibilities

• Spearhead overall retail sales performance: Lead and manage sales functions to consistently achieve and exceed targets.
• Drive Customer Success & Satisfaction: Be the primary point of contact, ensuring exceptional service and seamless order processing for our valued clients.
• Identify & Capitalize on New Business: Proactively scout, develop, and strategically launch new and emerging business opportunities and product lines.
• Market Intelligence & Strategy: Conduct in-depth market analysis, monitoring competitor activities, pricing, and new product launches to inform our sales strategies.
• Orchestrate Sales & Brand Promotion: Plan and execute impactful sales promotional activities, including trade fairs and exhibitions, to maximize brand visibility and exposure.
• Champion Product & Process Innovation: Continuously identify and propose improvements based on industry trends, market activities, and competitor insights.
• Foster Collaborative Partnerships: Ensure seamless communication and high-quality execution by effectively liaising with internal departments and external partners.

Job Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or equivalent.
• Minimum 2 years of proven, relevant sales experience (retail or consumer products background highly advantageous).
• Strong, verifiable track record of sales success and achieving targets.
• Exceptional communication, negotiation, and interpersonal skills with a strong customer-driven focus.
• Highly resourceful, adaptable, and possess a high level of commitment to excel in a dynamic environment.
• Excellent business acumen with acute sensitivity to market trends, conditions, and new business requirements.
• Experience in opening up new market territories is a definite asset.
• Candidates with experience in consumer durables and building distribution networks will have a distinct advantage.
• Ability to travel frequently as required.
• Ability to work on Weekends & Public Holidays.

Benefits & Culture:

• Comprehensive benefits designed for your well-being and security.
• Excellent opportunities for professional development and career advancement within a growing organization.
• The chance to work on exciting, impactful projects and shape our B2C market presence.
• A collaborative and dynamic team culture where your ideas are heard and valued.

Remuneration:

MYR 4,000 - MYR 6,000 (Basic) + Attractive Commisison

Working Location:

Petaling Jaya, Selangor

Consultant in-charge:

Kah Wai | | (WhatsApp text only)

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key Responsibilities:**
- Provide administrative support to the Service Desk team
- Receive, validate, and log client requests, ensuring accurate detail capture
- Assist in generating customer reports and maintaining documentation
- Perform other related tasks as assigned
- No shift work required; business hours only
**Knowledge and Attributes:**
- Detail-oriented
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Assist in generating customer reports and maintaining documentation
- Calm and focused under routine tasks
- Reliable and consistent in meeting deadlines
**Academic Qualifications and Certifications:**
- High School Certification (Diploma or Degree is a plus)
**Required experience:**
- Proficient in MS Office applications
- Fresh graduates and candidates with no experience are encouraged to apply
- Excellent English, written and verbal communication skills
- Able to work in Cyberjaya (On-site)
**Good-to-have (not mandatory)**
- Cantonese and Putonghua skills
- Basic knowledge in the technology Industry or Call Centre environment
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

CUSTOMER SERVICE OFFICER

JOB DESCRIPTIONS:



Answering customer’s questions via phone and/or live chat

Maintaining and updating customers’ accounts

Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers

Collecting and analyzing customer’s feedback for service improvement.

REQUIREMENTS:



High School | College Degree | Bachelor Degree.

Experience as Customer Service is preferred but not required.

WITH or WITHOUT work experience in the same position are encourage to apply.

Willing to be TRAINED.

Language Required: NATIVE (Fluent), MANDARIN & ENGLISH (Intermediate).

Must be willing to relocate for work in COLOMBO, SRI LANKA.

Interview will be conducted via GOOGLE MEET, PHONE or TELEGRAM.

Can start ASAP.

**Position:**
Customer Service Officer
**Job Description:**
**What You'll Be Doing**
+ Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
+ Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
+ Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert's, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge
+ Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
**What We Are Looking For**
+ Diploma or Degree in any fields.
+ Experience in customer service (order management) or buyer from manufacturing industry is a plus.
+ Possess excellent communication and interpersonal skills in English.
+ Proficient with Microsoft office software's, especially for Excel (Pivot, VLOOKUP).
+ Customer-service oriented, analytical and problem-solving mindset.
+ Self-motivated and ability to prioritize tasks with sense of urgency.
+ **Fresh graduates are welcomed to apply** .
**What's In It For You**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
+ Medical Insurance
+ Life Insurance
+ Year-end bonus
+ Performance Bonus
+ 5-Day Work Week
+ Growth Opportunities
+ And more!
**About Arrow**
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .
For more job opportunities, please visit .
**Location:**
MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Position Summary:
This role is a Southeast Asia Customer Service role and you will report to the Customer Service, Supervisor. You will drive ownership and responsibility for the day-to-day order fulfillment tasks and provide Excellent Services to our Customers and Channel Partners. You are professional, accountable, Customer centric (Customers First mentality) and enjoy working in a fast-paced matrixed environment.
**Key Responsibilities:**
+ You will be the main contact window for customer, channel partner and team member through phone, email, and or meeting mode of communication. You will act like an Account Management by providing proactive communication on any changes or delays and provide alternate options/solutions.
+ You respond optimally and efficiently to customers inquiries, ranging from quotation, orders, product availability, pricing, delivery, billing, return/replacement, complaints and other forms of documentation (e.g. proof of delivery, etc). This includes preparation of vital documentation to complete the order transactions in a timely manner.
+ Have close interlocks with other functions such as Sales, Supply Chain & Global Factories to meet Customer's expectations, as well as work with Finance on Accounts Receivables (AR), Accounts Payables (AP) issues and follow up where needed.
+ Drive the Order to Cash process, including processes such as order creation, order status communication, purchase order processing, payment & LC handling, preparation of shipping documents and coordination with logistics, distribution, and forwarders on shipments, billing and invoicing
+ Responsible to meet Operational Excellence targets by meeting Key Performance Index and Service Level Agreements.
+ Participate in process improvement when needed and ensure documentation and order processes are in line with corporate guidelines and compliance.
+ Comfortable working across borders, time zones, and cultures, dealing with a variety of global stakeholders
+ Accountable to maintain accurate records of orders, inventory, and shipments.
+ Prepare reports on order status / ad-hoc meeting.
**Our ideal candidate embodies the following traits and values to be successful in the role:**
+ Passionate about improving Customer Allegiance Score (CAS).
+ Curious and accept continuous process improvement.
+ Self-Starter and quick learner.
+ Positive and greet changes as opportunities.
+ Able to work independently, as well as collaborate with peers to work towards a common goal.
+ Multi-task efficiently in a fast-paced environment.
+ Communicate with others openly, respectfully and positively in a professional manner.
**Required and/or Preferred Qualifications from you:**
+ Diploma in Logistics/Supply Chain/Life Science or relevant major
+ 2+ years of experience in Customer Service function
+ Candidate to be customer service oriented and excellence in phone and email etiquette skills.
+ Proficiency in ERP like SAP, E1 (Oracle), & MS Office Preferred.
+ International Trading Knowledge
+ Fluent in both spoken and written English, Bhasa Melayu, additional language skills such as Mandarin, Bhasa Indonesian, Thai, Vietnamese are a plus
+ Possess attentive listening and problem-solving skills.
Competencies:
+ Demonstrates the ability to operate in a fast paced, multi-tasking environment.
+ Focuses and anticipates the needs of external and internal customers. Owns the customer experience and consistently delivers on commitments.
+ Accuracy is required in performing all functions of this position.
+ Self-starter with enthusiasm and positive outlook. Initiative and good organization skills are extremely valuable to ensure good customer service.
+ Passionately curious. Sees things from new angles, questions assumptions and conventional thinking.
+ Resilient and not afraid of changes. Loves taking on difficult challenges and resolving it.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.