1,110 Retail Management jobs in Malaysia

Responsibilities:

1. Provide professional consultation/advice and maintain good relationship with customer at all times.
2. Customer service-oriented, customer-centric and sales-driven to bring more sales.
3. Close sales for the company, assist in order processing and order fulfilment.
4. Assist Branch Manager to achieve sales target and execute Management instructions.
5. Handle customer inquiries professionally (customer complaints, feedback, product surveys).
6. File customer records, including contact information, purchases, billings, and do after-sales service.
7. Conduct daily stock counts and update customer details in the system.
8. Maintain the branch/store cleanliness and tidiness.
9. Work together with the store manager to achieve sales targets.
10. Conduct daily and monthly audits for equipment, supplies, and materials.
11. Provide support for ad hoc sales-related duties or any other duties as required and assigned.
12. Achieve individual sales targets and contribute towards the achievement of the branch target.
13. Always keep a professional, well-presented appearance and goal-oriented work culture.
14. Actively promote all company national marketing campaigns and engage with each store staff to drive all KPIs.

Job Requirements:

1. Must be willing to work retail hours, shifts, WEEKENDS, and PUBLIC HOLIDAYS (shift rotation).
2. Good interpersonal & communication skills, friendly tone & positive attitude.
3. Good command of spoken and written English, Bahasa Malaysia, and Mandarin due to the nature of the business.
4. Able to work in a team and under pressure in a fast-moving environment.
5. Willing to learn something new, take up challenges, and be punctual.
6. At least 3 years of sales experience (training provided).
7. At least possess SPM or above qualification.
8. Yearly performance bonus and increment.
9. 13th Month Salary, Overseas Incentive Trip, Cash Rewards on Accumulation Monthly Sales Target.
10. Monthly Sales Rewards/Incentive.
11. Company uniform provided and on-the-job training for career enhancement.
12. Company treats (birthday celebration, festive celebration, and lunch performance treats).
13. Shopping mall environment with friendly colleagues atmosphere.
14. Opportunities for promotion and professional development.
15. All compulsory benefits following Employment Act (Leaves entitlement and statutory contribution).

• Maintain accurate stock levels and coordinate inventory orders.
• Oversee recruitment, training, scheduling, and performance of store staff.
• Ensure exceptional customer service and handle complaints or inquiries.
• Assist with budgeting, track expenses, and ensure financial objectives.
• Collaborate with sales team to implement sales targets and marketing strategies.
• Ensure compliance with local health, safety, and company regulations.
• Utilize POS systems and retail management software to enhance operational efficiency.
• Prepare regular performance reports and analyze operational data.

• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• Proven experience in retail management or an administrative retail role.
• Strong leadership, communication, and customer service skills.
• Knowledge of retail operations, inventory management, and financial procedures.
• Proficiency with retail management software, POS systems, and MS Office Suite.
• Strong organizational and problem-solving abilities.

• Competitive salary based on experience and qualifications.
• EPF, SOCSO, and EIS contributions as per Malaysian labor laws.
• Paid annual leave, sick leave, and public holidays.
• Medical, dental, and insurance coverage.
• Career growth opportunities and training programs.
• Inclusive and supportive workplace culture.
• Work-life balance with flexible work arrangements (if applicable).

Higher Secondary/STPM/A Level/Pre-U, Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree, Master's Degree, Doctorate (PhD)

• Reply email/whatsapp, send quotation to customers
• Issue Delivery order, Cash sales, Sales Return Note, Replacement
• Delivery Order & Gift voucher
• Handle Customer Enquiries - Pick up phone to answer customer
• inquiries
• Assist in giving valuable solutions to customers or salesmen - for example: short supply, wrong supply & wrong issue of orders
• Help storekeeper to check stock in ERP system
• Order Processing - Take order form salesman & customer, check old price before issue, when we create order over limit must inform salesman & send approved to Account department for check.
• Help salesman /customer to check stock when stock enough quantity in the system, request for photo, size measurement for goods.
  
  

• Responsible to Verify and Process Warranties
• Confirm whether there are any warranties
• Collect cash bill & photo attached in the machine group.
• Obtain reason for return of goods.
• Participate in yearly annual stock take.
  
  

• Minimum level education SPM
• 1 years related working experience.
• Proficient in Mandarin & English
• Computer literate (Microsoft excel & word)
• Good interpersonal and communication skills with all levels of personnel
  
  

• Annual Leave
• EPF
• SOCSO

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Job Summary

To provide customer service support to OutBound Engagement for Mortgage Facility / Business Loan / Life Protection products to Existing / New Client

Job Summary

To provide customer service support to OutBound Engagement for Mortgage Facility / Business Loan / Life Protection products to Existing / New Client

Job Description

• Calls prospective customers via telephone with leads provided by company.
• Promote Corporate Employee Benefit / Mortgage Facilities / Business Loan / Life Protection products via telemarketing as per project assignment on client’s need
• Training provided and Script is provided
• To provide Customer Service support to receive InBound call from customer.
• Achieve monthly and quarterly sales targets and contribute to team goals
  
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries Insurance

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Perform close co-ordination with all concerned department and members of sales and Marketing teams.

• Answering incoming customer calls and e-mails on type of testing and other services required.
• Provide quotation to customers after consulting with the team.
  Responsible for following instruction provided by the Admin manager/laboratory Manager.
• Have good communication skills with the customer.
• Update the customer orders in sytem, including order tracking and update with customer.
• To uphold the good image of the Company at all time.
• To maintain good rapport with customers.
• Perform any other duties and assignments that maybe assigned from time to time.

• Fresh grad or minimum 1 year in Customer service industry is encouraged to apply.

Full time

Requirements

1. At least SPM/Diploma in Business or Business admin/management and supply chain background are encourage to apply
2. Relevant experience in FMCG industry will be advantage

Responsibilities

1. Responsible for overall invoicing procedures to ensure all orders are processed accordingly
2. Ensure completion of orders and delivery with PODs received and filed
3. Check and ensure credit notes are issued accordingly
Highlight right pricing
4. Handle issues such as short supply and wrong product delivery
5. Provide support for sales representatives
6. Support for daily operation activities & administrative tasks in FMCG industry.

Interested candidates may send the resume to or reach out at for more information.

A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone.

Responsibilities and Accountabilities

• Respond with speed to customer enquiries, and handle and resolve customer complaints.
• Manage customer interactions on the company's social media platforms.
• Provide training to customers when necessary.
• Obtain and evaluate all relevant information to handle product and service enquiries.
• Update and upkeep clients' profiles and databases.
• Sort client data to track target customers and initiate a marketing approach to potential clients.
• Explore efficient alternatives to improve Company's database system.
• Identify and provide feedback from customers for continuous improvement
• Provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims at conversions and brand turnover.
• Escalate critical issues swiftly and accurately to your superior
• Assist the company and management in other related areas when required or requested
• Train and assist other members of the Customer Support Team when required or requested

What are the skills required?

• Minimum (1) one year of similar experience in the field.
• Flexible and quick learner, able to adapt to continuously evolving customer needs and product updates.
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
• Ability to effectively communicate, both written and verbally.

What are the benefits you are looking for?

• Enjoy work-life balance (5 days a week)
• Attractive remuneration and compensation package will be commensurate with experience and qualifications.

This job is for a friendly Admin & Reception staff at Coliseum Fitness. You’ll greet members, manage bookings, and handle payments. You might like this job because it's a great way to help others while being part of a lively fitness community!

RM 1700 - RM 2000

We are seeking a friendly and organized Admin & Reception staff to join our Coliseum Fitness team. You will be working at either our Solaris Mont Kiara or Sunway Giza, Kota Damansara branch, assisting with front desk operations and various administrative duties.

In this role, you will be responsible for welcoming and assisting members, managing bookings, handling payments, and supporting daily administrative tasks to ensure the smooth running of the gym.

Location:

1. Solaris Mont Kiara
2. Sunway Giza

Selangor.

• Minimum SPM qualification or equivalent
• Excellent organizational skills
• Computer literacy in MS Word, Excel, and PowerPoint
• Strong communication abilities in English and Mandarin
• Able to work shifts, weekends, or public holidays if required
• Prior experience in admin or reception is a plus, but not required

• Customer Service
• Positive Behavior Support
• Time Management
• Communication
• Organizational Skills
• Teamwork

Opportunities for individual professional development, career growth, and promotion.

Yearly increment and bonus based on performance.

EPF, SOCSO & EIS contributions are provided.

Dinners and fun activities to build teamwork and keep our team connected and happy.

Coliseum Fitness is Malaysia's largest 1-on-1 Personal Training Boutique Gym. We offer customized training programs based on members' goals and needs, supporting their personal lifestyles.

Our Mission: To create awareness and educate the public on the importance of daily exercise and a healthy lifestyle.

Location: HQ - Sunway Giza, C-10-1, Sunway Giza, No. 2 Jalan PJU 5/14, PJU 5.

This job involves assisting customers with mortgage and loan products through calls. It offers training, flexible hours, a fun office environment, and the potential to earn up to RM5,000 with bonuses.

Responsibilities include providing customer service support for Outbound Engagement related to Mortgage Facility, Business Loan, and Life Protection products for both existing and new clients.

Job Description:

1. Call prospective customers using leads provided by the company.
2. Promote Corporate Employee Benefits, Mortgage Facilities, Business Loans, and Life Protection products via telemarketing according to project requirements based on customer needs.
3. Receive inbound calls from customers to provide support.
4. Achieve monthly and quarterly sales targets and contribute to team goals.

The salary ranges from RM1,700 to RM5,000, including basic salary, monthly allowance, quarterly bonuses, and a yearly performance scheme.

Location: Near Asia Jaya LRT Station.

Working hours: Monday to Friday, 9 am - 6 pm (public holidays off).

Dress code: Smart casual.

Additional benefits include commission, annual and medical leave, and a friendly, modern office environment.

• Malaysian citizen.
• Aged 18 to 40 years old.
• Education: SPM, Diploma, or Degree.
• Preferably female or male applicants.
• Proficient in English and Bahasa; Chinese speaking is an advantage.
• At least 1 year of customer service experience preferred.
• Skilled in Microsoft Office and Google Sheets.
• Committed, responsible, independent, and eager to learn.

Power Wealth Consultancy is an accredited agency of AIA Bhd and AIA Public Takaful Bhd, with over 20 years in the financial planning industry, focusing on insurance, takaful, investment, estate planning, mortgage, and SME lending advisory.

Our vision is to be Southeast Asia's most personalized talent ecosystem, fostering human progress by supporting career and company growth.

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