32 Pharmacy jobs in Malaysia

Negeri Sembilan

Responsibilities

• Checking of stock par level both manually and by system.
• Creating Purchase Requisitions for items that are of low stock and need to be replenished.
• Following up with the suppliers to ensure stock(s) delivery.
• Performing receiving via system and arranging stock(s) according to storage requirements.
• Troubleshooting any inventory related problems.
• Screening of prescription for accuracy.
• Preparing and labelling of medications accurately.
• Charging the medications ordered on the prescriptions accordingly.
• Double checking the accuracy of the medications prepared.
• Dispensing the medications to the patients.
• Counselling the patients on medications and device usage.
  
  

Requirements

• Diploma of Pharmacy from any university recognized by Malaysia Board of Pharmacy.
• Minimum 1 year working experience in similar capacity.
• Computer literate and familiar with Microsoft Office and Excel.
• Strong verbal and written communication skills in English and Bahasa language.
• Meticulous and detailed-orientated person.
• Able to work independently with minimum supervision.
• Patient orientated.
• Good team work.
• Effective with verbal and written communications.
  
  

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Aurelius Healthcare is inspired by the wisdom of Stoicism, a philosophy followed by one of history's most revered Roman emperors. Our dedicated team nurtures patients within our facility and fosters self-confidence & self-care, all while delivering top-tier medical care.

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The Deputy Clinic Pharmacy Manager involves providing comprehensive pharmaceutical care services, supervising pharmacy operations, managing inventory, ensuring legal compliance in drug dispensing, overseeing profitability, and mentoring trainees and staff in their professional development.

Duties & Responsibilities

A. SPECIFIC

1. Professional Services

i) Accountable for accurate dispensing of medicine to the right patient

• Supervise the activities of assigned pharmacy technicians and pharmacy assistant engaged in the preparation, labelling and dispensing of medications and other pharmaceutical supplies
• Regularly review system of dispensing to ensure compliance
• Ensure the team achieves the minimum professional standards as per guidelines (Good Dispensing Practice Guidelines).
• Clarify and resolve any prescription ambiguities with the prescribers.
• Identify, assess, and resolve any drug-related problems, advise doctors on suitable drugs that provide the best outcome for patients.
• Regularly review and improve the workflow to enable dispensing efficiency.

ii) Accountable for comprehensive counselling services

• Advise patients and care providers of potential drug interactions, possible side effects, storage information and instructions on how to use their medications.
• Address the needs of the patient for information to enhance compliance and selfcare.

iii) Provide information and advice to healthcare professionals and the community

• Advise doctors and other healthcare professionals on the selection, dosages, interactions and side effects of medications.
• Provide training to other healthcare professionals.
• Advise patients on the selection of over-the-counter medication, medical equipment and healthcare supplies.
• Offer self-care management advice on minor ailments and health promotion.

iv) Provide quality customer service

• Ensure proper care is practiced during the preparation and dispensing of medication to enhance medication safety
• Supervise staff in handling and resolving patient feedback.

v) Provide ambulatory care services

• Monitor the health and progress of patients.
• Provide specialized ambulatory care services to help patients manage chronic conditions.
• Collaborate with other healthcare professionals to plan, monitor, review and evaluate the quality and effectiveness of drugs and drug regimens.

2. Inventory

• Ensure that medications are stored appropriately in the pharmacy, according to policy and legal requirements, to ensure quality, security, and proper disposal.
• Manage inventory to ensure an optimum level
• Prepare reports and conduct investigation on stock variance and cold chain break incidents.
• Ensure regular audit of all drugs kept in the E-kits, E-trolleys, treatment rooms and immunization rooms in the polyclinics are conducted.

3. Staff / Student Training & Development

i) Train & Develop staff/students

• Orientate and induct newly recruited pharmacists, pre-registration pharmacists and pharmacy technicians/assistants.
• Provide training and guidance to students on attachment.
• Conduct regular training sessions
• Prepare/develop training materials/guides when required

4. Administration

i) Manage the administrative functions necessary for pharmacy operation

• Ensure that team members adhere to the accounting, cash handling procedures and policies.
• Plan, coordinate, review and follow up on audit checks.
• Schedule manpower rostering.
• Assist Clinic Pharmacy Manager to monitor KPIs for the branch, identify gaps and suggest process improvements
• Plan, execute and monitor clinic work plan to ensure alignment to organizational goals

ii) Accountable for conducive store ambience for customers and staff

• Ensure proper housekeeping and adhere to workplace safety guidelines for the safety of all.
• Effectively manage the merchandise display

iii) Accountable for the profitability of the retail store

• Achieve assigned target sales.
• Recommend action plans to improve sales performance.
• Train and develop the retail team.

iv) Accountable for patient complaints and dispensing errors

• Investigate and handle patient complaints and dispensing errors promptly.
• Resolve complaints and follow through errors with corrective and preventive measures.
• Report on dispensing errors and patient complaints.

v) Management of Staff

• Assist Clinic Pharmacy Manager in supervision of staff
• Monitor performance of the team and communicate individual targets and expectations.
• Resolve staff grievances where deemed necessary.
• Report/escalate to Clinic Pharmacy Manager on staff disciplinary issues.

5. Regulatory

• Ensure applicable laws and regulations are met and relevant documentation of compliance is maintained.
• Ensure compliance to policies, guidelines or advisories issued by any government agency or the Ministry of Health.

(B) LEADERSHIP

1. Leadership

• Assist to set work plans and targets at the branch level
• Drive organization’s direction and objectives with the team
• Escalate feedback to senior management regularly
• Collaborate with other departments to develop and implement new services or workflows
• Assists to develop and implement specific programs or projects, manage the change process and monitor outcomes across the organization.
• Motivate self and individuals in the team
• Build working relationship effectively, maintain rapport and work in partnership across boundaries to achieve organization goals.

2. People management

• Drive workplace culture to align with organizational goals
• Set performance targets for team members.
• Monitor, assess performance of team members and communicate individual targets and expectations
• Resolve staff conflicts and disciplinary issues and administer staff disciplinary action plans where deemed necessary.
• Report to Operations Lead and HR on staff disciplinary issues
• Provide timely feedback and coaching to all staff.
• Manage the learning and development of the team members
• Build and develop team through engagement and recognition

3. Administration

• Assist to provide input on projection for annual manpower needs
• Involve in recruitment of new hires and manage induction programs
• Effectively plan and schedule manpower to ensure smooth daily workflow
• Monitor the set target, analyse the performance and report action plans to the management
• Oversee compliance of processes with the various audits
• Ensure records, such as pharmacy files, patient profiles, inventories and controlled drugs registries are well-maintained.
• Ensure security of premise and maintenance of facilities, equipment and furnishings are in order

Job Requirements

• Degree in Pharmacy
• At least 5 years of relevant experience in healthcare setting
• Registered with Singapore Pharmacy Council
• Form A license with Health Sciences Authority
• Keep abreast with changing medical treatments by attending continuing medical education talks and seminars.
• Achieve mandatory Continuing Professional Development (CPD) points and target training hours per year.
• Demonstrates the ability to communicate information and ideas well to other healthcare professionals and patients.
• Must have initiative, drive and ability to work in a fast-paced environment.
• Must be team-oriented
• Must be able to lead and supervise the team.
• Possess good organisational, analytical and excellent communication skill

Working Hours
5.5 days’ work week (non-shift)

Work Location

National University Polyclinic (NUP) - West region

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The Deputy Clinic Pharmacy Manager involves providing comprehensive pharmaceutical care services, supervising pharmacy operations, managing inventory, ensuring legal compliance in drug dispensing, overseeing profitability, and mentoring trainees and staff in their professional development. Duties & Responsibilities A. SPECIFIC 1. Professional Services i)

Accountable for accurate dispensing of medicine to the right patient Supervise the activities of assigned pharmacy technicians and pharmacy assistant engaged in the preparation, labelling and dispensing of medications and other pharmaceutical supplies Regularly review system of dispensing to ensure compliance Ensure the team achieves the minimum professional standards as per guidelines (Good Dispensing Practice Guidelines). Clarify and resolve any prescription ambiguities with the prescribers. Identify, assess, and resolve any drug-related problems, advise doctors on suitable drugs that provide the best outcome for patients. Regularly review and improve the workflow to enable dispensing efficiency. ii)

Accountable for comprehensive counselling services Advise patients and care providers of potential drug interactions, possible side effects, storage information and instructions on how to use their medications. Address the needs of the patient for information to enhance compliance and selfcare. iii)

Provide information and advice to healthcare professionals and the community Advise doctors and other healthcare professionals on the selection, dosages, interactions and side effects of medications. Provide training to other healthcare professionals. Advise patients on the selection of over-the-counter medication, medical equipment and healthcare supplies. Offer self-care management advice on minor ailments and health promotion. iv)

Provide quality customer service Ensure proper care is practiced during the preparation and dispensing of medication to enhance medication safety Supervise staff in handling and resolving patient feedback. v)

Provide ambulatory care services Monitor the health and progress of patients. Provide specialized ambulatory care services to help patients manage chronic conditions. Collaborate with other healthcare professionals to plan, monitor, review and evaluate the quality and effectiveness of drugs and drug regimens. 2. Inventory Ensure that medications are stored appropriately in the pharmacy, according to policy and legal requirements, to ensure quality, security, and proper disposal. Manage inventory to ensure an optimum level Prepare reports and conduct investigation on stock variance and cold chain break incidents. Ensure regular audit of all drugs kept in the E-kits, E-trolleys, treatment rooms and immunization rooms in the polyclinics are conducted. 3. Staff / Student Training & Development i) Train & Develop staff/students Orientate and induct newly recruited pharmacists, pre-registration pharmacists and pharmacy technicians/assistants. Provide training and guidance to students on attachment. Conduct regular training sessions Prepare/develop training materials/guides when required 4. Administration i)

Manage the administrative functions necessary for pharmacy operation Ensure that team members adhere to the accounting, cash handling procedures and policies. Plan, coordinate, review and follow up on audit checks. Schedule manpower rostering. Assist Clinic Pharmacy Manager to monitor KPIs for the branch, identify gaps and suggest process improvements Plan, execute and monitor clinic work plan to ensure alignment to organizational goals ii)

Accountable for conducive store ambience for customers and staff Ensure proper housekeeping and adhere to workplace safety guidelines for the safety of all. Effectively manage the merchandise display iii)

Accountable for the profitability of the retail store Achieve assigned target sales. Recommend action plans to improve sales performance. Train and develop the retail team. iv)

Accountable for patient complaints and dispensing errors Investigate and handle patient complaints and dispensing errors promptly. Resolve complaints and follow through errors with corrective and preventive measures. Report on dispensing errors and patient complaints. v)

Management of Staff Assist Clinic Pharmacy Manager in supervision of staff Monitor performance of the team and communicate individual targets and expectations. Resolve staff grievances where deemed necessary. Report/escalate to Clinic Pharmacy Manager on staff disciplinary issues. 5. Regulatory Ensure applicable laws and regulations are met and relevant documentation of compliance is maintained. Ensure compliance to policies, guidelines or advisories issued by any government agency or the Ministry of Health. (B) LEADERSHIP 1. Leadership Assist to set work plans and targets at the branch level Drive organization’s direction and objectives with the team Escalate feedback to senior management regularly Collaborate with other departments to develop and implement new services or workflows Assists to develop and implement specific programs or projects, manage the change process and monitor outcomes across the organization. Motivate self and individuals in the team Build working relationship effectively, maintain rapport and work in partnership across boundaries to achieve organization goals. 2. People management Drive workplace culture to align with organizational goals Set performance targets for team members. Monitor, assess performance of team members and communicate individual targets and expectations Resolve staff conflicts and disciplinary issues and administer staff disciplinary action plans where deemed necessary. Report to Operations Lead and HR on staff disciplinary issues Provide timely feedback and coaching to all staff. Manage the learning and development of the team members Build and develop team through engagement and recognition 3. Administration Assist to provide input on projection for annual manpower needs Involve in recruitment of new hires and manage induction programs Effectively plan and schedule manpower to ensure smooth daily workflow Monitor the set target, analyse the performance and report action plans to the management Oversee compliance of processes with the various audits Ensure records, such as pharmacy files, patient profiles, inventories and controlled drugs registries are well-maintained. Ensure security of premise and maintenance of facilities, equipment and furnishings are in order Job Requirements Degree in Pharmacy At least 5 years of relevant experience in healthcare setting Registered with Singapore Pharmacy Council Form A license with Health Sciences Authority Keep abreast with changing medical treatments by attending continuing medical education talks and seminars. Achieve mandatory Continuing Professional Development (CPD) points and target training hours per year. Demonstrates the ability to communicate information and ideas well to other healthcare professionals and patients. Must have initiative, drive and ability to work in a fast-paced environment. Must be team-oriented Must be able to lead and supervise the team. Possess good organisational, analytical and excellent communication skill Working Hours 5.5 days’ work week (non-shift) Work Location National University Polyclinic (NUP) - West region

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Head of Pharmacy

Requisition ID: 10026

Who We Are

Suntory Beverage & Food strives to be the most locally beloved beverage company in every market we serve. Guided by our founding principles of "Growing for Good," "Yatte Minahare" (the spirit of bold ambition), and "Giving Back to Society", we pursue sustainable growth, bold innovation, and meaningful social impact. Across the Asia Pacific region, we proudly offer trusted brands including Ribena, Lucozade Sport, BRAND'S Essence of Chicken, Tea+, BOSS Coffee, V Energy - delivering quality products that honor our commitment to harmony with people and nature.

AtSuntory Malaysia , we are proud to be part of the globalSuntory Group , a Japanese multinational renowned for its unwavering commitment tohealth ,wellness , andenriching lives . With a legacy deeply rooted ininnovation andnatural science , we deliver high-qualityhealth enrichment and functional beverages tailored to the needs of Malaysian consumers.

Guided by our mission to“Inspire the Brilliance of Life” , we blend cutting-edge research with a profound respect for nature to support holistic well-being — from the inside out.

We are the proud brand owner of several iconic products with strong cultural heritage and consumer trust:

• Ribena – the beloved blackcurrant drink rich in Vitamin C.
• BRAND’S – a trusted name in health supplements, including the renowned BRAND’S Essence of Chicken.
• C.C. Lemon – a refreshing lemon-flavored drink packed with Vitamin C, offering a zesty boost for your daily wellness.

About your role

As a Head of Pharmacy/ Group Pharmacy Key Account Manager , your role is l ead and drive the strategic growth of thepharmacy channelby managing a team of Key Account Managers, building strong partnerships with national and regional pharmacy chains, and delivering sustainable sales performance aligned with company objectives.
Role type: People Manager
Team size: 1 x KAM (Watson), 1 x KAM (Guardian), 2 x AKAM (Caring & independent pharmacy)

Compensation and Benefits:

• 16% Employer EPF contribution
• Medical and insurance coverage (including direct dependents)
• Optical and dental coverage

What You'll Do

1. Team Leadership & Development
Lead, coach, and develop a team of Key Account Managers to achieve sales targets and execution excellence.
Set clear KPIs, monitor performance, and provide regular feedback and training.
Foster a high-performance, collaborative team culture.

2. Key Account Management
Oversee strategic partnerships with major pharmacy chains (e.g., Watsons, Guardian, Caring, independent groups).
Negotiate annual trading terms, promotional plans, and joint business plans. Ensure effective execution of in-store activities, planograms, and visibility initiatives.

3. Channel Strategy & Execution
Develop and implement channel strategies to drive growth, market share, and profitability.
Analyze market trends, competitor activities, and customer insights to inform decision-making.
Collaborate with marketing, trade marketing, and supply chain to ensure alignment and execution.

4. Stakeholder Engagement Act as the key liaison between internal stakeholders and pharmacy partners.
Represent the company in trade meetings, business reviews, and industry events.

LI-AL1

What's in it for you

Strategic Leadership Exposure
Lead a high-impact team and shape the growth of a key sales channel in a dynamic, fast-growing health and wellness company.

High Visibility & Influence
Work closely with senior leadership and cross-functional teams, influencing national strategies and customer partnerships.

Career Growth Opportunities
Gain regional exposure and leadership development in a globally respected organization with strong talent mobility.

Empowerment & Autonomy
Enjoy the freedom to drive initiatives, make decisions, and innovate within your channel.

Purpose-Driven Work
Be part of a company that’s committed to enriching lives and promoting wellness through trusted brands likeRibena ,BRAND’S , andC.C. Lemon .

What You need to be successful

• Bachelor’s degree in Business, Marketing, or related field.
• Minimum 8–10 years of experience in FMCG or pharmaceutical sales, with at least 3 years in a key account leadership role.
• Minimum 3 years of experience as people manager and lead a team.
• Strong understanding of the pharmacy retail landscape in Malaysia.
• Proven track record in team leadership, negotiation, and strategic account management. Excellent communication, analytical, and interpersonal skills.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

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Join to apply for the Sales Manager - Pharmacy role at iNova Pharmaceuticals

Join to apply for the Sales Manager - Pharmacy role at iNova Pharmaceuticals

The Company

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We currently have an opportunity for Sales Manager – Pharmacy to join our sales team on a full-time basis.

Reporting to the Head of Sales, this role is responsible to identify, develop and expand growth opportunities in identified accounts in major sales distribution channels. He/She is responsible for the development of strategy for sales accounts and ensure the achievement of business objectives through efficient and active implementation of action plans and build, strengthen, and enhance professional business relationship to gain patronage of iNova product portfolio. The incumbent would be in charge of maintaining and growing a long- term partnership with the key customer by continuously proposing solutions and plans that meet their objectives.

Key Accountabilities And Performance Indicators Include

• Processing and recording accurate and detailed customer data
• Achieve allocated sales target and set KPIs
• Lead Products listing in pharmacy sector
• Managing and maintaining customer accounts
• Guide and coach pharmacy team to deliver accurate features and benefit on iNova products
• Gathering customer requests and requirements
• Accountable for the achievement of your territory sales volume by brand
• Achieve the core distribution, picture of success targets and the agreed visibility and other elements.
• Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions, and implementations).
• Organize field visits daily and follow up with stores in the assigned area to ensure availability of products.
• Develop and manage long-term effective business relationship with customers.
• Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles).
• Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s).
• Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits.
• Alignment with marketing and team in planning and implementing effective sales strategies. Coordinating with internal and external team members.
• Analysing customer documents.
• Acknowledging customer queries and complaints and resolving it immediately.
• Preparing and presenting data analysis reports. Business review
• Implementing and monitoring solution strategies.
• Assisting in generating potential leads.
• Ensure TTA spending within the budget
• Business review timely on sales performance with key account.
• Approve Sales order form the sales team for price and bonus as per approved list.
  
  
  

About You

To be successful in this role, you will possess the following

• Complete knowledge of the trends and developments in the sales industry
• Excellent communication, presentation, and negotiation skills
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Ability to work independently and in a team
• Highly motivated and detail-oriented individual
• Ability to conduct in-depth research related to the sector and products
• Self-driven individual to work in a competitive and dynamic environment
• Ability to provide excellent customer service
• Knowledge on TTA
  
  
  

Additional Requirements / Working Conditions

• Adhere to company values at all times
  
  
  

If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at iNova Pharmaceuticals by 2x

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The Company

iNova is a different kind of health company.We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We currently have an opportunity for Sales Manager – Pharmacy to join our sales team on a full-time basis.

Reporting to the Head of Sales, this role is responsible to identify, develop and expand growth opportunities in identified accounts in major sales distribution channels. He/She is responsible for the development of strategy for sales accounts and ensure the achievement of business objectives through efficient and active implementation of action plans and build, strengthen, and enhance professional business relationship to gain patronage of iNova product portfolio. The incumbent would be in charge of maintaining and growing a long- term partnership with the key customer by continuously proposing solutions and plans that meet their objectives.

Key accountabilities and performance indicators include:

• Processing and recording accurate and detailed customer data
• Achieve allocated sales target and set KPIs
• Lead Products listing in pharmacy sector
• Managing and maintaining customer accounts
• Guide and coach pharmacy team to deliver accurate features and benefit on iNova products
• Gathering customer requests and requirements
• Accountable for the achievement of your territory sales volume by brand
• Achieve the core distribution, picture of success targets and the agreed visibility and other elements.
• Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions, and implementations).
• Organize field visits daily and follow up with stores in the assigned area to ensure availability of products.
• Develop and manage long-term effective business relationship with customers.
• Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles).
• Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s).
• Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits.
• Alignment with marketing and team in planning and implementing effective sales strategies.Coordinating with internal and external team members.
• Analysing customer documents.
• Acknowledging customer queries and complaints and resolving it immediately.
• Preparing and presenting data analysis reports. Business review
• Implementing and monitoring solution strategies.
• Assisting in generating potential leads.
• Ensure TTA spending within the budget
• Business review timely on sales performance with key account.
• Approve Sales order form the sales team for price and bonus as per approved list.

About You

To be successful in this role, you will possess the following

• Complete knowledge of the trends and developments in the sales industry
• Excellent communication, presentation, and negotiation skills
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Ability to work independently and in a team
• Highly motivated and detail-oriented individual
• Ability to conduct in-depth research related to the sector and products
• Self-driven individual to work in a competitive and dynamic environment
• Ability to provide excellent customer service
• Knowledge on TTA

Additional Requirements / Working Conditions

• Adhere to company values at all times

If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, pleaseAPPLY TODAY! We want you to join us in our pursuit of healthy living!

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Head of Pharmacy

Requisition ID: 10026 Who We Are

Suntory Beverage & Food strives to be the most locally beloved beverage company in every market we serve. Guided by our founding principles of "Growing for Good," "Yatte Minahare" (the spirit of bold ambition), and "Giving Back to Society", we pursue sustainable growth, bold innovation, and meaningful social impact. Across the Asia Pacific region, we proudly offer trusted brands including Ribena, Lucozade Sport, BRAND'S Essence of Chicken, Tea+, BOSS Coffee, V Energy - delivering quality products that honor our commitment to harmony with people and nature.

At Suntory Malaysia , we are proud to be part of the global Suntory Group , a Japanese multinational renowned for its unwavering commitment to health , wellness , and enriching lives . With a legacy deeply rooted in innovation and natural science , we deliver high-quality health enrichment and

functional beverages tailored to the needs of Malaysian consumers. Guided by our mission to “Inspire the Brilliance of Life” , we blend cutting-edge research with a profound respect for nature to support holistic well-being — from the inside out. We are the proud brand owner of several iconic products with strong cultural heritage and consumer trust: Ribena – the beloved blackcurrant drink rich in Vitamin C. BRAND’S – a trusted name in health supplements, including the renowned BRAND’S Essence of Chicken. C.C. Lemon – a refreshing lemon-flavored drink packed with Vitamin C, offering a zesty boost for your daily wellness. About your role

As a Head of Pharmacy/ Group Pharmacy Key Account Manager , your role is l ead and drive the strategic growth of thepharmacy channelby managing a team of Key Account Managers, building strong partnerships with national and regional pharmacy chains, and delivering sustainable sales performance aligned with company objectives. Role type:

People Manager Team size:

1 x KAM (Watson), 1 x KAM (Guardian), 2 x AKAM (Caring & independent pharmacy)

Compensation and Benefits: 16% Employer EPF contribution Medical and insurance coverage (including direct dependents) Optical and dental coverage What You'll Do

1. Team Leadership & Development Lead, coach, and develop a team of Key Account Managers to achieve sales targets and execution excellence. Set clear KPIs, monitor performance, and provide regular feedback and training. Foster a high-performance, collaborative team culture.

2. Key Account Management Oversee strategic partnerships with major pharmacy chains (e.g., Watsons, Guardian, Caring, independent groups). Negotiate annual trading terms, promotional plans, and joint business plans. Ensure effective execution of in-store activities, planograms, and visibility initiatives.

3. Channel Strategy & Execution Develop and implement channel strategies to drive growth, market share, and profitability. Analyze market trends, competitor activities, and customer insights to inform decision-making. Collaborate with marketing, trade marketing, and supply chain to ensure alignment and execution.

4. Stakeholder Engagement Act as the key liaison between internal stakeholders and pharmacy partners. Represent the company in trade meetings, business reviews, and industry events.

LI-AL1 What's in it for you

Strategic Leadership Exposure Lead a high-impact team and shape the growth of a key sales channel in a dynamic, fast-growing health and wellness company. High Visibility & Influence Work closely with senior leadership and cross-functional teams, influencing national strategies and customer partnerships. Career Growth Opportunities Gain regional exposure and leadership development in a globally respected organization with strong talent mobility. Empowerment & Autonomy Enjoy the freedom to drive initiatives, make decisions, and innovate within your channel. Purpose-Driven Work Be part of a company that’s committed to enriching lives and promoting wellness through trusted brands like Ribena , BRAND’S , and C.C. Lemon . What You need to be successful

Bachelor’s degree in Business, Marketing, or related field. Minimum 8–10 years of experience in FMCG or pharmaceutical sales, with at least 3 years in a key account leadership role. Minimum 3 years of experience as people manager and lead a team. Strong understanding of the pharmacy retail landscape in Malaysia. Proven track record in team leadership, negotiation, and strategic account management. Excellent communication, analytical, and interpersonal skills. Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic. Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

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The Company iNova is a different kind of health company.We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today. The Opportunity We currently have an opportunity for Sales Manager – Pharmacy to join our sales team on a full-time basis. Reporting to the Head of Sales, this role is responsible to identify, develop and expand growth opportunities in identified accounts in major sales distribution channels. He/She is responsible for the development of strategy for sales accounts and ensure the achievement of business objectives through efficient and active implementation of action plans and build, strengthen, and enhance professional business relationship to gain patronage of iNova product portfolio. The incumbent would be in charge of maintaining and growing a long- term partnership with the key customer by continuously proposing solutions and plans that meet their objectives. Key accountabilities and performance indicators include: Processing and recording accurate and detailed customer data Achieve allocated sales target and set KPIs Lead Products listing in pharmacy sector Managing and maintaining customer accounts Guide and coach pharmacy team to deliver accurate features and benefit on iNova products Gathering customer requests and requirements Accountable for the achievement of your territory sales volume by brand Achieve the core distribution, picture of success targets and the agreed visibility and other elements. Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions, and implementations). Organize field visits daily and follow up with stores in the assigned area to ensure availability of products. Develop and manage long-term effective business relationship with customers. Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles). Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s). Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits. Alignment with marketing and team in planning and implementing effective sales strategies. Coordinating with internal and external team members. Analysing customer documents. Acknowledging customer queries and complaints and resolving it immediately. Preparing and presenting data analysis reports. Business review Implementing and monitoring solution strategies. Assisting in generating potential leads. Ensure TTA spending within the budget Business review timely on sales performance with key account. Approve Sales order form the sales team for price and bonus as per approved list. About You To be successful in this role, you will possess the following Complete knowledge of the trends and developments in the sales industry Excellent communication, presentation, and negotiation skills Good time management and organizational skills Strong analytical and problem-solving skills Ability to work independently and in a team Highly motivated and detail-oriented individual Ability to conduct in-depth research related to the sector and products Self-driven individual to work in a competitive and dynamic environment Ability to provide excellent customer service Knowledge on TTA Additional Requirements / Working Conditions Adhere to company values at all times If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living!

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Sales Manager - Pharmacy

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iNova Pharmaceuticals Join to apply for the

Sales Manager - Pharmacy

role at

iNova Pharmaceuticals The Company

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We currently have an opportunity for Sales Manager – Pharmacy to join our sales team on a full-time basis.

Reporting to the Head of Sales, this role is responsible to identify, develop and expand growth opportunities in identified accounts in major sales distribution channels. He/She is responsible for the development of strategy for sales accounts and ensure the achievement of business objectives through efficient and active implementation of action plans and build, strengthen, and enhance professional business relationship to gain patronage of iNova product portfolio. The incumbent would be in charge of maintaining and growing a long- term partnership with the key customer by continuously proposing solutions and plans that meet their objectives.

Key Accountabilities And Performance Indicators Include

Processing and recording accurate and detailed customer data Achieve allocated sales target and set KPIs Lead Products listing in pharmacy sector Managing and maintaining customer accounts Guide and coach pharmacy team to deliver accurate features and benefit on iNova products Gathering customer requests and requirements Accountable for the achievement of your territory sales volume by brand Achieve the core distribution, picture of success targets and the agreed visibility and other elements. Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions, and implementations). Organize field visits daily and follow up with stores in the assigned area to ensure availability of products. Develop and manage long-term effective business relationship with customers. Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles). Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s). Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits. Alignment with marketing and team in planning and implementing effective sales strategies. Coordinating with internal and external team members. Analysing customer documents. Acknowledging customer queries and complaints and resolving it immediately. Preparing and presenting data analysis reports. Business review Implementing and monitoring solution strategies. Assisting in generating potential leads. Ensure TTA spending within the budget Business review timely on sales performance with key account. Approve Sales order form the sales team for price and bonus as per approved list.

About You

To be successful in this role, you will possess the following

Complete knowledge of the trends and developments in the sales industry Excellent communication, presentation, and negotiation skills Good time management and organizational skills Strong analytical and problem-solving skills Ability to work independently and in a team Highly motivated and detail-oriented individual Ability to conduct in-depth research related to the sector and products Self-driven individual to work in a competitive and dynamic environment Ability to provide excellent customer service Knowledge on TTA

Additional Requirements / Working Conditions

Adhere to company values at all times

If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living! Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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