21 Pharmacy Manager jobs in Malaysia

The Deputy Clinic Pharmacy Manager involves providing comprehensive pharmaceutical care services, supervising pharmacy operations, managing inventory, ensuring legal compliance in drug dispensing, overseeing profitability, and mentoring trainees and staff in their professional development. Duties & Responsibilities A. SPECIFIC 1. Professional Services i)

Accountable for accurate dispensing of medicine to the right patient Supervise the activities of assigned pharmacy technicians and pharmacy assistant engaged in the preparation, labelling and dispensing of medications and other pharmaceutical supplies Regularly review system of dispensing to ensure compliance Ensure the team achieves the minimum professional standards as per guidelines (Good Dispensing Practice Guidelines). Clarify and resolve any prescription ambiguities with the prescribers. Identify, assess, and resolve any drug-related problems, advise doctors on suitable drugs that provide the best outcome for patients. Regularly review and improve the workflow to enable dispensing efficiency. ii)

Accountable for comprehensive counselling services Advise patients and care providers of potential drug interactions, possible side effects, storage information and instructions on how to use their medications. Address the needs of the patient for information to enhance compliance and selfcare. iii)

Provide information and advice to healthcare professionals and the community Advise doctors and other healthcare professionals on the selection, dosages, interactions and side effects of medications. Provide training to other healthcare professionals. Advise patients on the selection of over-the-counter medication, medical equipment and healthcare supplies. Offer self-care management advice on minor ailments and health promotion. iv)

Provide quality customer service Ensure proper care is practiced during the preparation and dispensing of medication to enhance medication safety Supervise staff in handling and resolving patient feedback. v)

Provide ambulatory care services Monitor the health and progress of patients. Provide specialized ambulatory care services to help patients manage chronic conditions. Collaborate with other healthcare professionals to plan, monitor, review and evaluate the quality and effectiveness of drugs and drug regimens. 2. Inventory Ensure that medications are stored appropriately in the pharmacy, according to policy and legal requirements, to ensure quality, security, and proper disposal. Manage inventory to ensure an optimum level Prepare reports and conduct investigation on stock variance and cold chain break incidents. Ensure regular audit of all drugs kept in the E-kits, E-trolleys, treatment rooms and immunization rooms in the polyclinics are conducted. 3. Staff / Student Training & Development i) Train & Develop staff/students Orientate and induct newly recruited pharmacists, pre-registration pharmacists and pharmacy technicians/assistants. Provide training and guidance to students on attachment. Conduct regular training sessions Prepare/develop training materials/guides when required 4. Administration i)

Manage the administrative functions necessary for pharmacy operation Ensure that team members adhere to the accounting, cash handling procedures and policies. Plan, coordinate, review and follow up on audit checks. Schedule manpower rostering. Assist Clinic Pharmacy Manager to monitor KPIs for the branch, identify gaps and suggest process improvements Plan, execute and monitor clinic work plan to ensure alignment to organizational goals ii)

Accountable for conducive store ambience for customers and staff Ensure proper housekeeping and adhere to workplace safety guidelines for the safety of all. Effectively manage the merchandise display iii)

Accountable for the profitability of the retail store Achieve assigned target sales. Recommend action plans to improve sales performance. Train and develop the retail team. iv)

Accountable for patient complaints and dispensing errors Investigate and handle patient complaints and dispensing errors promptly. Resolve complaints and follow through errors with corrective and preventive measures. Report on dispensing errors and patient complaints. v)

Management of Staff Assist Clinic Pharmacy Manager in supervision of staff Monitor performance of the team and communicate individual targets and expectations. Resolve staff grievances where deemed necessary. Report/escalate to Clinic Pharmacy Manager on staff disciplinary issues. 5. Regulatory Ensure applicable laws and regulations are met and relevant documentation of compliance is maintained. Ensure compliance to policies, guidelines or advisories issued by any government agency or the Ministry of Health. (B) LEADERSHIP 1. Leadership Assist to set work plans and targets at the branch level Drive organization’s direction and objectives with the team Escalate feedback to senior management regularly Collaborate with other departments to develop and implement new services or workflows Assists to develop and implement specific programs or projects, manage the change process and monitor outcomes across the organization. Motivate self and individuals in the team Build working relationship effectively, maintain rapport and work in partnership across boundaries to achieve organization goals. 2. People management Drive workplace culture to align with organizational goals Set performance targets for team members. Monitor, assess performance of team members and communicate individual targets and expectations Resolve staff conflicts and disciplinary issues and administer staff disciplinary action plans where deemed necessary. Report to Operations Lead and HR on staff disciplinary issues Provide timely feedback and coaching to all staff. Manage the learning and development of the team members Build and develop team through engagement and recognition 3. Administration Assist to provide input on projection for annual manpower needs Involve in recruitment of new hires and manage induction programs Effectively plan and schedule manpower to ensure smooth daily workflow Monitor the set target, analyse the performance and report action plans to the management Oversee compliance of processes with the various audits Ensure records, such as pharmacy files, patient profiles, inventories and controlled drugs registries are well-maintained. Ensure security of premise and maintenance of facilities, equipment and furnishings are in order Job Requirements Degree in Pharmacy At least 5 years of relevant experience in healthcare setting Registered with Singapore Pharmacy Council Form A license with Health Sciences Authority Keep abreast with changing medical treatments by attending continuing medical education talks and seminars. Achieve mandatory Continuing Professional Development (CPD) points and target training hours per year. Demonstrates the ability to communicate information and ideas well to other healthcare professionals and patients. Must have initiative, drive and ability to work in a fast-paced environment. Must be team-oriented Must be able to lead and supervise the team. Possess good organisational, analytical and excellent communication skill Working Hours 5.5 days’ work week (non-shift) Work Location National University Polyclinic (NUP) - West region

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Join to apply for the Sales Manager - Pharmacy role at iNova Pharmaceuticals

Join to apply for the Sales Manager - Pharmacy role at iNova Pharmaceuticals

The Company

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We currently have an opportunity for Sales Manager – Pharmacy to join our sales team on a full-time basis.

Reporting to the Head of Sales, this role is responsible to identify, develop and expand growth opportunities in identified accounts in major sales distribution channels. He/She is responsible for the development of strategy for sales accounts and ensure the achievement of business objectives through efficient and active implementation of action plans and build, strengthen, and enhance professional business relationship to gain patronage of iNova product portfolio. The incumbent would be in charge of maintaining and growing a long- term partnership with the key customer by continuously proposing solutions and plans that meet their objectives.

Key Accountabilities And Performance Indicators Include

• Processing and recording accurate and detailed customer data
• Achieve allocated sales target and set KPIs
• Lead Products listing in pharmacy sector
• Managing and maintaining customer accounts
• Guide and coach pharmacy team to deliver accurate features and benefit on iNova products
• Gathering customer requests and requirements
• Accountable for the achievement of your territory sales volume by brand
• Achieve the core distribution, picture of success targets and the agreed visibility and other elements.
• Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions, and implementations).
• Organize field visits daily and follow up with stores in the assigned area to ensure availability of products.
• Develop and manage long-term effective business relationship with customers.
• Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles).
• Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s).
• Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits.
• Alignment with marketing and team in planning and implementing effective sales strategies. Coordinating with internal and external team members.
• Analysing customer documents.
• Acknowledging customer queries and complaints and resolving it immediately.
• Preparing and presenting data analysis reports. Business review
• Implementing and monitoring solution strategies.
• Assisting in generating potential leads.
• Ensure TTA spending within the budget
• Business review timely on sales performance with key account.
• Approve Sales order form the sales team for price and bonus as per approved list.
  
  
  

About You

To be successful in this role, you will possess the following

• Complete knowledge of the trends and developments in the sales industry
• Excellent communication, presentation, and negotiation skills
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Ability to work independently and in a team
• Highly motivated and detail-oriented individual
• Ability to conduct in-depth research related to the sector and products
• Self-driven individual to work in a competitive and dynamic environment
• Ability to provide excellent customer service
• Knowledge on TTA
  
  
  

Additional Requirements / Working Conditions

• Adhere to company values at all times
  
  
  

If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at iNova Pharmaceuticals by 2x

Get notified about new Sales Manager jobs in Puchong, Selangor, Malaysia .

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Petaling Jaya, Selangor, Malaysia 29 minutes ago

Regional Sales Manager (Northern & East Coast)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Sales Manager Metals Vietnam/Malaysia/Indonesia Account Manager, Performance Vertical, Large Customer Sales

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Head of Sales (FMCG/ Based in Indonesia)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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The Company

iNova is a different kind of health company.We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We currently have an opportunity for Sales Manager – Pharmacy to join our sales team on a full-time basis.

Reporting to the Head of Sales, this role is responsible to identify, develop and expand growth opportunities in identified accounts in major sales distribution channels. He/She is responsible for the development of strategy for sales accounts and ensure the achievement of business objectives through efficient and active implementation of action plans and build, strengthen, and enhance professional business relationship to gain patronage of iNova product portfolio. The incumbent would be in charge of maintaining and growing a long- term partnership with the key customer by continuously proposing solutions and plans that meet their objectives.

Key accountabilities and performance indicators include:

• Processing and recording accurate and detailed customer data
• Achieve allocated sales target and set KPIs
• Lead Products listing in pharmacy sector
• Managing and maintaining customer accounts
• Guide and coach pharmacy team to deliver accurate features and benefit on iNova products
• Gathering customer requests and requirements
• Accountable for the achievement of your territory sales volume by brand
• Achieve the core distribution, picture of success targets and the agreed visibility and other elements.
• Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions, and implementations).
• Organize field visits daily and follow up with stores in the assigned area to ensure availability of products.
• Develop and manage long-term effective business relationship with customers.
• Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles).
• Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s).
• Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits.
• Alignment with marketing and team in planning and implementing effective sales strategies.Coordinating with internal and external team members.
• Analysing customer documents.
• Acknowledging customer queries and complaints and resolving it immediately.
• Preparing and presenting data analysis reports. Business review
• Implementing and monitoring solution strategies.
• Assisting in generating potential leads.
• Ensure TTA spending within the budget
• Business review timely on sales performance with key account.
• Approve Sales order form the sales team for price and bonus as per approved list.

About You

To be successful in this role, you will possess the following

• Complete knowledge of the trends and developments in the sales industry
• Excellent communication, presentation, and negotiation skills
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Ability to work independently and in a team
• Highly motivated and detail-oriented individual
• Ability to conduct in-depth research related to the sector and products
• Self-driven individual to work in a competitive and dynamic environment
• Ability to provide excellent customer service
• Knowledge on TTA

Additional Requirements / Working Conditions

• Adhere to company values at all times

If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, pleaseAPPLY TODAY! We want you to join us in our pursuit of healthy living!

#J-18808-Ljbffr

The Company iNova is a different kind of health company.We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today. The Opportunity We currently have an opportunity for Sales Manager – Pharmacy to join our sales team on a full-time basis. Reporting to the Head of Sales, this role is responsible to identify, develop and expand growth opportunities in identified accounts in major sales distribution channels. He/She is responsible for the development of strategy for sales accounts and ensure the achievement of business objectives through efficient and active implementation of action plans and build, strengthen, and enhance professional business relationship to gain patronage of iNova product portfolio. The incumbent would be in charge of maintaining and growing a long- term partnership with the key customer by continuously proposing solutions and plans that meet their objectives. Key accountabilities and performance indicators include: Processing and recording accurate and detailed customer data Achieve allocated sales target and set KPIs Lead Products listing in pharmacy sector Managing and maintaining customer accounts Guide and coach pharmacy team to deliver accurate features and benefit on iNova products Gathering customer requests and requirements Accountable for the achievement of your territory sales volume by brand Achieve the core distribution, picture of success targets and the agreed visibility and other elements. Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions, and implementations). Organize field visits daily and follow up with stores in the assigned area to ensure availability of products. Develop and manage long-term effective business relationship with customers. Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles). Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s). Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits. Alignment with marketing and team in planning and implementing effective sales strategies. Coordinating with internal and external team members. Analysing customer documents. Acknowledging customer queries and complaints and resolving it immediately. Preparing and presenting data analysis reports. Business review Implementing and monitoring solution strategies. Assisting in generating potential leads. Ensure TTA spending within the budget Business review timely on sales performance with key account. Approve Sales order form the sales team for price and bonus as per approved list. About You To be successful in this role, you will possess the following Complete knowledge of the trends and developments in the sales industry Excellent communication, presentation, and negotiation skills Good time management and organizational skills Strong analytical and problem-solving skills Ability to work independently and in a team Highly motivated and detail-oriented individual Ability to conduct in-depth research related to the sector and products Self-driven individual to work in a competitive and dynamic environment Ability to provide excellent customer service Knowledge on TTA Additional Requirements / Working Conditions Adhere to company values at all times If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living!

#J-18808-Ljbffr

Join to apply for the

Sales Manager - Pharmacy

role at

iNova Pharmaceuticals Join to apply for the

Sales Manager - Pharmacy

role at

iNova Pharmaceuticals The Company

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We currently have an opportunity for Sales Manager – Pharmacy to join our sales team on a full-time basis.

Reporting to the Head of Sales, this role is responsible to identify, develop and expand growth opportunities in identified accounts in major sales distribution channels. He/She is responsible for the development of strategy for sales accounts and ensure the achievement of business objectives through efficient and active implementation of action plans and build, strengthen, and enhance professional business relationship to gain patronage of iNova product portfolio. The incumbent would be in charge of maintaining and growing a long- term partnership with the key customer by continuously proposing solutions and plans that meet their objectives.

Key Accountabilities And Performance Indicators Include

Processing and recording accurate and detailed customer data Achieve allocated sales target and set KPIs Lead Products listing in pharmacy sector Managing and maintaining customer accounts Guide and coach pharmacy team to deliver accurate features and benefit on iNova products Gathering customer requests and requirements Accountable for the achievement of your territory sales volume by brand Achieve the core distribution, picture of success targets and the agreed visibility and other elements. Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelve space, promotions, and implementations). Organize field visits daily and follow up with stores in the assigned area to ensure availability of products. Develop and manage long-term effective business relationship with customers. Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles). Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s). Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits. Alignment with marketing and team in planning and implementing effective sales strategies. Coordinating with internal and external team members. Analysing customer documents. Acknowledging customer queries and complaints and resolving it immediately. Preparing and presenting data analysis reports. Business review Implementing and monitoring solution strategies. Assisting in generating potential leads. Ensure TTA spending within the budget Business review timely on sales performance with key account. Approve Sales order form the sales team for price and bonus as per approved list.

About You

To be successful in this role, you will possess the following

Complete knowledge of the trends and developments in the sales industry Excellent communication, presentation, and negotiation skills Good time management and organizational skills Strong analytical and problem-solving skills Ability to work independently and in a team Highly motivated and detail-oriented individual Ability to conduct in-depth research related to the sector and products Self-driven individual to work in a competitive and dynamic environment Ability to provide excellent customer service Knowledge on TTA

Additional Requirements / Working Conditions

Adhere to company values at all times

If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living! Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Pharmaceutical Manufacturing Referrals increase your chances of interviewing at iNova Pharmaceuticals by 2x Get notified about new Sales Manager jobs in

Puchong, Selangor, Malaysia . Relationship Manager / Key Account Manager - FMCG (Fresh Grads are welcomed!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Relationship Manager, Sales Solutions (Mid-Market)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Petaling Jaya, Selangor, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Petaling Jaya, Selangor, Malaysia 29 minutes ago Regional Sales Manager (Northern & East Coast)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Sales Manager Metals Vietnam/Malaysia/Indonesia

Account Manager, Performance Vertical, Large Customer Sales

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Head of Sales (FMCG/ Based in Indonesia)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Haleon Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Key Account Manager (Pharmacy) role at Haleon

Haleon Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Join to apply for the Key Account Manager (Pharmacy) role at Haleon

Hello. We’re Haleon. A new world-leading consumer health company, shaped by all who join us. Together, we’re improving everyday health for billions of people. Our global portfolio of category-leading brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum, is driven by deep human understanding and trusted science. We're not just part of a company; we're co-creating a unique culture and environment. Care to join us? It isn’t a question.

With category-leading brands like Sensodyne, Voltaren, and Centrum, built on trusted science and human understanding, combined with our passion, knowledge, and expertise, we’re uniquely positioned to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About The Role

We are currently recruiting for a Key Account Manager (Pharmacy). This position reports to the Channel Manager – Key Chain Pharmacies and is based in Haleon Ulu Kelang/Ampang (KL).

As a Key Account Manager, you will be responsible for delivering sales objectives in the pharmacy channel. You will develop Joint Business Plans with strategic accounts to deliver sustainable growth, achieve visibility KPIs, and strengthen Haleon’s presence in the market.

A Day In The Life (What You’ll Do)

We’ll trust you with:

• Driving sales targets (value and volume) for assigned pharmacy accounts.
• Developing joint business plans and conducting business reviews with customers.
• Executing merchandising, promotions, and trade marketing strategies to maximize visibility and growth.
• Managing stock availability, listings, and accurate forecasting for Haleon products.
• Building strong relationships with key customer contacts and decision-makers.
• Conducting regular field visits to monitor in-store execution and consumer trends.
• Develop and implement innovative and effective trade promotion strategies to achieve ambitious targets and create visibility for Haleon products.
  
  
  

Your Areas of Knowledge and Expertise

What matters most:

• A degree holder with minimum 5 years’ experience managing Key Accounts within FMCG, ideally with pharmacy business exposure.
• Strong professional selling skills and negotiation abilities.
• Skilled in market and sales analysis, forecasting, and presentation.
• Proficiency in English, with proven ability to build strong customer relationships.
  
  
  

What We Offer

At Haleon Malaysia, none of us should ever feel like we are standing still. Instead, we want everyone to feel they are always progressing. We reward your contribution with a benefits package that includes (but is not limited to):

• Annual performance bonuses.
• – supporting work/life balance with hybrid working.
• Enhanced maternity and paternity leave, plus childcare support.
• Life insurance & private medical coverage, including preventive healthcare.
• Wellbeing programmes that care for you physically and mentally.
• Development opportunities with future-ready training.
  
  
  

Diversity, Equity & Inclusion

At Haleon, we embrace diversity and foster an inclusive environment where everyone can thrive. We respect and celebrate unique perspectives, ensuring fair and equitable opportunities for all.

Care to join us. Find out what life at Haleon is really like Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Consumer Services

Referrals increase your chances of interviewing at Haleon by 2x

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2 days ago Be among the first 25 applicants

• Operate the CDR services effectively and efficiently to serve the needs of the patient(s).
• Ensure continuous maintenance of CDR facility in accordance to accreditation and statutory requirements.
• Monitor and analyze relevant information, facilitate the technical implementation of new and expanded CDR services.
• Develop and implement clinical and operational policies and procedures that govern CDR services, in accordance with company prescribed guidelines and accreditation standards.

Job Requirement

• Recognized Degree in Pharmacy by the Malaysian Pharmacy Board and current registration as practicing pharmacist with the board. Preferably possess a Master in Pharmacy or equivalent technical knowledge and know-how acquired on-the-job.
• Working knowledge of Poison Act 1952, Dangerous Drugs Act 1952, Sale of Drugs Act 1952, Registration of Pharmacist Act 1951, and Medicines (Advertisement and Sale) Act 1956, along with relevant regulations, healthcare Acts, regulations, and accreditation standards.
• Up to 3 years of working experience as a CDR pharmacist with supervisory oversight. Demonstrated knowledge of quality improvement, clinical care delivery processes, and budgeting.
• Experience supervising a team of pharmacy professionals and managing operations effectively.
• Active team leadership skills to troubleshoot critical problems and resolve service and operational incidents.
• Effective interaction skills with staff at all levels and external parties.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

This job is active and accepting applications.

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Haleon Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Key Account Manager (Pharmacy)

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Haleon Haleon Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Be among the first 25 applicants Join to apply for the

Key Account Manager (Pharmacy)

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Haleon Hello. We’re Haleon. A new world-leading consumer health company, shaped by all who join us. Together, we’re improving everyday health for billions of people. Our global portfolio of category-leading brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum, is driven by deep human understanding and trusted science. We're not just part of a company; we're co-creating a unique culture and environment. Care to join us? It isn’t a question.

With category-leading brands like Sensodyne, Voltaren, and Centrum, built on trusted science and human understanding, combined with our passion, knowledge, and expertise, we’re uniquely positioned to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About The Role

We are currently recruiting for a Key Account Manager (Pharmacy). This position reports to the Channel Manager – Key Chain Pharmacies and is based in Haleon Ulu Kelang/Ampang (KL).

As a Key Account Manager, you will be responsible for delivering sales objectives in the pharmacy channel. You will develop Joint Business Plans with strategic accounts to deliver sustainable growth, achieve visibility KPIs, and strengthen Haleon’s presence in the market.

A Day In The Life (What You’ll Do)

We’ll trust you with:

Driving sales targets (value and volume) for assigned pharmacy accounts. Developing joint business plans and conducting business reviews with customers. Executing merchandising, promotions, and trade marketing strategies to maximize visibility and growth. Managing stock availability, listings, and accurate forecasting for Haleon products. Building strong relationships with key customer contacts and decision-makers. Conducting regular field visits to monitor in-store execution and consumer trends. Develop and implement innovative and effective trade promotion strategies to achieve ambitious targets and create visibility for Haleon products.

Your Areas of Knowledge and Expertise

What matters most:

A degree holder with minimum 5 years’ experience managing Key Accounts within FMCG, ideally with pharmacy business exposure. Strong professional selling skills and negotiation abilities. Skilled in market and sales analysis, forecasting, and presentation. Proficiency in English, with proven ability to build strong customer relationships.

What We Offer

At Haleon Malaysia, none of us should ever feel like we are standing still. Instead, we want everyone to feel they are always progressing. We reward your contribution with a benefits package that includes (but is not limited to):

Annual performance bonuses. – supporting work/life balance with hybrid working. Enhanced maternity and paternity leave, plus childcare support. Life insurance & private medical coverage, including preventive healthcare. Wellbeing programmes that care for you physically and mentally. Development opportunities with future-ready training.

Diversity, Equity & Inclusion

At Haleon, we embrace diversity and foster an inclusive environment where everyone can thrive. We respect and celebrate unique perspectives, ensuring fair and equitable opportunities for all.

Care to join us. Find out what life at Haleon is really like Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Consumer Services Referrals increase your chances of interviewing at Haleon by 2x Sign in to set job alerts for “Key Account Manager” roles.

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Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role

Key Account Manager plans, executes and controls customers’ sales and promotional activities for the principal brands in order to achieve desired sales and market shares while managing trade spend within the budget for the assigned Key Accounts or Local Chain Pharmacies.

What You’ll Do :

• Develop annual customer plan for assigned key account customers to incorporating brand plans, category management & shopper insight.
• Translate and cascade brand and trade strategies to customer plans, as well as oversee execution of the trade activities in order to strengthen and grow the brand presence and reach to optimise sell-out.
• Collaborate and work closely with marketing and sales team to ensure development and implementation of customer category strategy and best in class execution.
• Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
• Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.
• Spearhead the annual review and negotiation in Trading Terms Agreements with key customers
• Track all key business criteria and take all necessary steps to improve and grow the key account business.
• Manage total trade spend in assigned accounts to target investment levels.
• Promote and ensure team member adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions.

Attributes Required:

Must-Have:

• Minimum Bachelor's degree in Business, Finance or related field.
• 5 years of key account management in the FMCG/Consumer Healthcare industry
• Strong Communication, Presentation and Negotiation Skill
• Problem Solving and Decision Making
• Market Analysis Skill
• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Industries Pharmaceutical Manufacturing

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