6 Retail jobs in Kota Kinabalu

**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Manages the daily functions of the department to ensure protection of property assets, associates, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and associate satisfaction while achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security/Loss Prevention Operations**
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
- Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
- Comply with applicable federal, state and local law and safety regulations.
- Follow proper key control guidelines in loss prevention and in the property.
- Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
- Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
- Follow Duty of Care process for the protection of guests and associates.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and associates.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities in and around the property that would impair the well being of guests and associates.
- Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
- Oversees and guides the efforts of the Accident Prevention Committee.
- Oversees first aid program for guests and associates.
- Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
**Leading Security/Loss Prevention Teams**
- Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety.
- Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides an open door policy.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
**Ensuring Exceptional Customer Service**
- Meet quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.
**Conducting Human Resources Activities**
- Completes associate performance reviews in a timely manner.
- Enforces brand Standard Operating Procedures through documentation efforts.
- Train all associates on the four parts of OSHA.
- Train all new hires on loss prevention policies and procedures.
- Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security.
- Oversees all investigations for incidents related to both guests and associates.
- Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system.
**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Overview We are looking for a Supervisor, Retail Sales that drives successful retail operations in our Sabah. You will excel at driving sales, exceeding performance targets, and optimizing store processes to create a smooth, customer-centric experience. By effectively managing costs and maximizing profits, you will ensure the store operates effortlessly while delivering outstanding results and an exceptional shopping journey.

Who Are We? CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

Responsibilities

Drive and Achieve Revenue: Actively work to drive sales and achieve revenue targets, ensuring the store meets or exceeds financial goals.

Manage Staff: Supervise retail staff, including floor employees and cashiers. Oversee hiring, disciplining, and training of employees.

Merchandising: Ensure pricing accuracy, manage store displays, and ensure products are clean and ready to be displayed. Attend trade shows to identify new services and products.

Customer Service: Ensure staff are informed about daily targets and prioritize customer care. Handle customer complaints, issues, and questions effectively.

Inventory Control: Maintain inventory, ensure items are in stock, and approve vendor contracts. Utilize data analysis for sales figures and forward planning.

Compliance and Safety: Ensure health and safety measures are met, maintain store cleanliness, and comply with local laws regarding hours of operation.

Administration: Organize staff schedules, preside over staff meetings, and utilize computers for data analysis.

Retail store supervisors play a crucial role in the success of retail operations by driving revenue, managing diverse responsibilities from logistics and marketing to customer service and financial analysis, ensuring a seamless and profitable retail environment.

Qualifications and Experience

A diploma or degree in business administration, retail management, or a related field is preferred, with at least 2–3 years of experience in a retail environment, including supervisory roles.

Able to speak in English and Bahasa Malaysia

Proven ability to meet or exceed sales targets, drive revenue growth, and analyze performance metrics to achieve business goals.

Strong leadership skills with experience in managing, motivating, and developing a team, as well as handling hiring, training, and performance management.

Exceptional customer service skills with a focus on resolving customer complaints and ensuring customer satisfaction.

Hands-on experience with merchandising, pricing accuracy, and maintaining attractive and organized store displays.

Proficiency in inventory management, stock control, and planning based on data analysis and sales trends.

Comfortable using retail management software, point-of-sale systems, and other relevant technology for operations and data analysis.

Strong problem-solving skills and the ability to make sound decisions under pressure.

Knowledge of health and safety standards, local regulations, and compliance requirements for retail operations.

Highly organized, detail-oriented, and capable of managing multiple tasks and priorities in a fast-paced environment.

Flexible to work shifts, weekends, and holidays, with a strong sense of integrity, reliability, and dedication to achieving store success.

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Area Executive Retail Operations

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DKSH 2 weeks ago Be among the first 25 applicants Join to apply for the

Area Executive Retail Operations

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DKSH Drive sales generating activities to achieve sales target of the assigned outlets. Ensure sales collection are in order and bank into company's account.

Job Responsibilities Sales

Drive sales generating activities to achieve sales target of the assigned outlets. Ensure sales collection are in order and bank into company's account.

Operations Control

To supervise the performance of the PIC to carry out their duties in accordance with company SOP. To control all others operating costs i.e outlets expenses and outlet labour cost. To perform monthly cash audit check for outlets. Ensure outlet achieve good OEA results.

Inventory Management

Ensure compliance by outlets to all set procedures for stock management. Proper stock accountability i.e. Stock count, ordering and usage. Ensure stock count & wastage within control as per KPI.

Human Resources Management

Recruitment of outlet personnel To monitor/control on outlet attrition rate. Plan appropriate placement of staff Provide necessary direction on manpower planning during peak season or when necessary Ensure compliance to labor law when handling HR issues

Product & Service Quality

Ensure all the product are prepared according to SOP Ensure outlet compliance to set hygiene standards to prepare safe foods Plan and organize necessary training or activities to achieve service standards Take corrective action to prevent recurrence of customer complaints

Marketing Activities

Ensure proper execution of advertising and promotion activities Report the progress and effectiveness to the management Improve and monitor customer service

KPI Monitoring

Ensure operations KPI are properly cascaded to outlet PIC and staff through proper performance goal setting, tracking and review Ensure KPI results are tracked and recorded

Others To carry out any reasonable request made by management To attend meeting or training session as required by management Monitoring pest control and maintenance of the outlets Set up new outlet and promotion counter

Leadership Responsibilities Manage and oversee team’s delivery of team/function goals to drive execution against goals set. Drive and manage learning and development of team in Retail/Outlet Operations and DKSH behavior to achieve team/function goals. Drive self-learning and improvement in Retail/Outlet Operations and DKSH behavior as part of continuous.

Job Requirements Minimum Diploma/Degree holder in business related studies or equivalent Minimum 1 year related working experience as Area Executive in the F&B retail chain industry. Excellent interpersonal skills and Strong analytical capabilities Good written and verbal communication & presentation skills Self-motivated and result oriented Able to travel within Miri, Bintulu & Brunei Demonstrate fluency in English, both written and spoken Demonstrate knowledge and understanding of the industry/market/customers Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Consumer Services, Retail, and Wholesale Import and Export Referrals increase your chances of interviewing at DKSH by 2x Sign in to set job alerts for “Retail Executive” roles.

Retail Store Manager (Experience in Large Scale Retail Store)-Kota Kinabalu Sabah

Kota Kinabalu, Sabah, Malaysia 6 days ago Kota Kinabalu, Sabah, Malaysia 6 days ago Kota Kinabalu, Sabah, Malaysia 2 weeks ago Kota Kinabalu, Sabah, Malaysia 1 month ago Kota Kinabalu, Sabah, Malaysia MYR2,000.00-MYR3,000.00 4 days ago Manager/Snr Officer, Account Mgr/Marketing Mgr, Business Banking, Kota Kinabalu Branch

Kota Kinabalu, Sabah, Malaysia 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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This job is a Relationship Manager for a top bank, focusing on helping wealthy clients grow their money. You might like this job because you get to build trusted connections, offer tailored advice, and promote exciting financial products! We are looking for a results-driven Relationship Manager to join a leading international bank’s wealth and retail banking division. In this role, you will focus on acquiring and managing affluent clients, delivering personalized financial solutions, and driving portfolio growth while ensuring compliance and service excellence. Acquire and grow a portfolio of new-to-bank affluent clients with a starting Asset Under Management (AUM) of RM250,000 and above. Develop trusted relationships by offering tailored financial advice and proactive solutions to help clients manage and grow their wealth. Promote and cross-sell a wide range of financial products including unit trust, bancassurance, deposits, and other retail banking solutions. Work closely with internal partners to ensure seamless client onboarding and effective referrals. Proactively engage with existing and potential clients through outreach, networking, and in-branch activities to drive business acquisition and relationship deepening. Ensure strict adherence to regulatory standards, internal risk policies, and operational controls. Job Requirements

Passionate about building a long-term career in wealth and financial sales within a reputable banking environment. Minimum 1 year of experience in banking & financial services (e.g., Personal Banker, Financial Consultant, Wealth Advisor) is an advantage. Dynamic, results-oriented, and self-motivated, with a strong sense of ownership and accountability. Excellent interpersonal and communication skills, with the ability to build trust and rapport with affluent clients. Hold relevant certifications such as FIMM Unit Trust and Bancassurance licenses. Fresh graduates with related banking knowledge are welcome to apply.

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Retail Store Manager (Department Furniture)

Handling and overseeing all the day-to-day processes that are carried out in the store. Able to manage the product inventory, sales persons, goods for display, sales, etc. MAIN DUTIES AND RESPONSIBILITIES Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements. Contributes to team effort by accomplishing related results as needed. Managing and motivating a team to increase sales and ensure efficiency. Managing stock levels and making key decisions about stock control. Analyzing sales figures and forecasting future sales volumes to maximize profits. Analyzing and interpreting trends to facilitate planning. JOB DESCRIPTION Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development. Ensuring standards for quality, customer service and health and safety are met. Resolving health and safety, legal and security issues. Responding to customer complaints and comments. Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues. Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. Office Hours:

Monday - Friday 9.00am to 5.00pm

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